App is trash
–
weanglyyyy –
2024-02-17
Version 57.0.69
On every game I wanted to watch and paying for nfl+ it always asked to subscribe even tho I was already subscribed. On times I could watch the games the app will freeze or quit.
Updating
±0
-4
+1
iPhone Screenshots
iPad Screenshots
Description
The official app of the NFL gives you access to NFL+, the latest NFL news, highlights, & stats.
NFL+ is the National Football League’s exclusive streaming service and brings you LIVE local and primetime games on mobile, NFL RedZone, NFL Network, game replays and more - all in one place. NFL+ exists within the NFL app and NFL ecosystem.
Brand new for 2023: NFL+ subscribers can access NFL RedZone and NFL Network across devices on NFL+ Premium.
NFL+ Features
iPhone & iPad:
- Stream LIVE Local and Primetime Regular and Postseason Games
TV, PC, iPhone & iPad:
- Stream NFL Network, plus eight exclusive live games this season
- Stream LIVE Out-of-Market Preseason Games*
- Stream LIVE Game Audio
- NFL Films’ shows and more on-demand and ad-free
- And More!
NFL+ Premium Features
- Everything from NFL+
TV, PC, iPhone & iPad:
- Stream NFL RedZone with an NFL+ Premium subscription
- Full and condensed game replays with an NFL+ Premium subscription
NFL App iPhone and iPad:
- Game Center with up-to-the-minute scoring, in-game highlights and drive charts
- Articles and video highlights featuring the latest stories and breaking news from all around the NFL
- Stay up to date with the latest trending news and highlights on the NFL Channel.
NFL Network and NFL RedZone are available for eligible subscribers of Cox, DirecTV, DISH, Verizon Fios, FuboTV, Hulu + Live TV, Optimum, Sling, Spectrum, Xfinity, and YouTubeTV
NFL+ is a subscription product; content and features vary based on location and device.
The NFL app allows use of AirPlay when viewing all video-on-demand and select live content. However, the NFL app does not permit outputs from phones or tablets of live games, NFL RedZone or NFL Network to external displays via HDMI, Chromecast, AirPlay, Miracast or other similar streaming functionality due to rights restrictions.
The Services may feature Nielsen proprietary measurement software, which will allow users to contribute to market research, such as Nielsen TV Ratings. Nielsen believes that you should have a choice about whether to contribute to our research and insights. To opt out of Nielsen measurement, you need only to activate the "Opt out of Ads Personalization" option in your devices settings. For web, please visit: http://www.nielsen.com/digitalprivacy to learn more about the Nielsen digital measurement products and your choices in regard to them.
Data usage applies for app download and use.
Privacy Policy is available on the official NFL website.
Terms and Conditions apply (available on the official NFL website). Live preseason games are subject to local blackouts; certain games are restricted to mobile devices.
What's New in Version 57.0.69
Tackled new bugs and moved the chains on application performance.
Seller
Name
NFL Enterprises LLC
Information
Developer
Categories
Version
57.0.69
Size
244.7 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 15.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
App Store: Customer Ratings
All Versions
4.5 (405,863 Ratings)
App Store: Customer Reviews
Hi
–
LeBron James 123575 –
2024-02-14
Version 57.0.69
I am so glad that this app exists because it tells me when the kc chiefs win the super bowl every year
I hate it
–
the king crainer –
2024-02-13
Version 57.0.69
At first I thought l could watch games and stuff but then it said l had to upgrade to premium after that I hated it so I deleted it so I better be fixed by summer!
Constant re-signing in
–
Chaiizzle –
2024-02-12
Version 57.0.69
Every time I open the app I have to resubscribe to the subscription and when I do the app says, you’ve already purchased the subscription. Then it says take me to “Gridion”. I’m already logged into the app but I have to resubscribe eveytime. Very annoying! Also, my NFL Roku app doesn’t sync with my phone app but uses the same account information. I accidentally purchased the subscriptions on the Roku app, double charged me. It’s soooooo frustrating! Needs to be fixed!!
Super Bowl replay scam
–
Angel J Prado –
2024-02-12
Version 57.0.69
Something that pisses me of is when I buy the subscription to watch the Super Bowl but after the Super Bowl is over I cancel my one month subscription (but I still can watch the replay because I payed for the whole month right?) no.
Bug
–
Pro cômputurs –
2024-02-12
Version 57.0.69
Hi,
I stuck on welcome page and it says skip and I pressed it and same thing.
Can you please fix this issue.
I really going to appreciate it.
Patrick O’Came
Blahhhh
–
youropinionisirrelevant –
2024-02-12
Version 57.0.69
I was super excited about this app!! I paid for the Plus subscription because I live on the east coast. My team is the Kansas City Chiefs!! Most of their games are “out if market” in my area. I was quite disappointed to find out that I would have to LISTEN to the games instead of watching them or miss them altogether. I will not be renewing. I am considering finding a different subscription service bit not sire where to go. I will be researching!
Refs mistakes decide most of the games and now the Super Bowl.
–
AntiTheist22 –
2024-02-11
Version 57.0.69
Already 20 minutes into a game and the refs mistakes are already deciding who wins. Maybe if they didn’t pull the refs straight out of the nursing home? It’s all about which team gives the refs better head in the locker room before the game. STOP BUYING NFL MERCH INTIL THEY FIX IT.
Screwed up the Super Bowl too. So pathetic. Even the guys upstairs are garbage.
pay to watch
–
Evelio ginzalez –
2024-02-11
Version 57.0.69
i’ve liked this app until you had to pay to watch.
Worst App I have ever purchased!
–
SLFH18 –
2024-02-11
Version 57.0.69
I purchased to watch the Super Bowl Game at work! Game started at 5:30 by 6:00 I had already watched 17 commercials! This program is more commercials than football! I would give 0 stars if it was an option! I want my money back!! If I wanted to watch continuous back to back commercials I can do that for FREE!!!
Stupid app
–
floridaStyles –
2024-02-11
Version 57.0.69
This app won't even give a superbowl score without paying.
I NEED a service I don’t have to watch!
–
Walter Wally G. –
2024-02-11
Version 57.0.69
I need cbs or paramount plus to simply watch the game. I don’t have cable or any streaming services. So I can’t watch this on my TV.
Didn’t work as offered and they don’t give refunds
–
tlssme –
2024-02-11
Version 57.0.69
Screw this app, screw how greedy the NFL is. I paid for the premium subscription to watch it on my TV, didn’t work. Canceled my subscription and reported the problem asking for a refund and I wasn’t “eligible”. Scam.
Frustrating experience, and a complete letdown
–
Stew doo –
2024-02-11
Version 57.0.69
I rarely leave reviews, but my experience with the NFL app, especially during the Super Bowl, compels me to warn others. Anticipating a smooth streaming experience, I encountered nothing but disappointment. The process to merely access the Super Bowl was convoluted and frustrating, turning what should have been a simple pleasure into a complex, infuriating puzzle.
After navigating through a labyrinth of menus and enduring a tedious sign-up process, I was shocked by the exorbitant fee required to watch the game. Expecting premium service for the premium price paid, I was instead met with a gauntlet of issues. The app was plagued by constant buffering, crashes, and an interface that seemed designed more to confuse than to provide access to the content I had paid dearly for.
Customer service was no refuge; responses were slow and unhelpful, leaving me stranded in my time of need. It's bewildering how a service associated with the NFL, a titan of entertainment, could fail so spectacularly at something as fundamental as streaming their showcase event.
In the end, I missed the Super Bowl, a once-a-year event that I had looked forward to with great anticipation. This app turned what should have been an enjoyable evening with friends and family into a source of stress and disappointment.
To say I am dissatisfied would be an understatement. I caution anyone considering the NFL app for live events to temper their expectations or, better yet, seek alternatives. The NFL app, in its current state, is a masterclass in how not to deliver a premium digital experience. I hope my experience serves as a warning to others to steer clear and save their money and their time.
Can’t stream super bowl without additional subscriptions
–
Propeshka-longa –
2024-02-11
Version 57.0.69
Cannot stream the Super Bowl without additional subscriptions? 🤮🤦♂️
HUGE waste of time and effort. Massive missed opportunity and very confusing. 👎👎
Stealing from customers
–
Agents helping innocent –
2024-02-11
Version 57.0.69
When I downloaded the app and pay my one year subscription it was good for week later on they when sign me out without me noticing and tell me to sign in again right after I refresh and sign in and try to watch my game they told me I have to subscribe again but I already pay the one year subscription and I cost $100 dollars plus text try to sign out and sign in still the same result so they steal my money and block me from watching the game even tho I pay my subscription so don’t recommend this app
Sign in every day
–
mZsuckmyNutz –
2024-02-11
Version 57.0.69
Want an app that will make you sign in everyday and select a payment plan. Regardless of you already subscribing. An app that will not let you start watching the game until you have already missed the beginning moments. An app that will tell you that you don’t have access to anything even though you are subscribing. Then this is the app for you
Its okay but its delayed ,
–
KotaKORAAA –
2024-02-10
Version 57.0.69
Great for when your not home and you wanna watch the game but it’s about 3-5 mins delayed If you don’t care this is app is perfect for you . I personally like “LIVE ACTION “
Sad DPOY and app
–
Ay Jay the 2nd –
2024-02-08
Version 57.0.69
Absurd that TJ Watt was not given the DPOY leading all statistical categories. No wonder the app has so many issues, if those are the kinds of decisions made.
Don’t buy NFL+
–
coreyyyyhu –
2024-02-08
Version 57.0.69
App doesn’t work. Even though you subscribe to it, it tell you to subscribe to watch. Then when you go to login, it shows your logged in but doesn’t recognize your subscription even though it says you’re subscribed. Awful experience will never subscribe again. Waste of $100!
Trash
–
Hartsmaryjane –
2024-02-05
Version 57.0.69
Trash. I cancelled my subscription in October and my phone still says it was cancelled yet I’ve been charged every month since and just realized it as I got an email notification. Had to go to the website and cancel their too. Now I have to go to my bank and dispute the charges. You’d think in 2024 it wouldn’t be this hard to run an app of basic subscription service.
Broken
–
Agnostic Lennon –
2024-02-05
Version 57.0.69
Will not show any updates for the commanders. Tried on multiple devices. All other teams updates work.
Read the fine print
–
Dkdjejwiaidnejej –
2024-02-04
Version 57.0.69
Can’t use the app to stream on your tv unless you have a cable type subscription. Can’t cast from your phone to your tv. You’re only able to use this on your phone or iPad. Was so excited to find a way to stream a few games, looked up where to watch it and one of the first things that popped up was this app. But like I said, read the fine print.
AWFUL CUSTOMER SERVICE
–
YipppycarniBAL –
2024-02-04
Version 57.0.69
The misleading advertisement for NFL+ makes it seem that you will not have to have a tv subscription to watch on the app on your apple tv. That is 100% WRONG. You have yo go digging for that information as it is not clear! So i canceled within LESS THAN AN HOUR because that’s how long it took me to troubleshoot still being asked for a tv provider after purchasing a subscription. I requested a refund and the HORRENDOUS customer service just repeatedly sent me automated messages to check the FAQ. Do NOT purchase this service! Waste of time and money!!! They STILL have not refunded me and it’s been almost a month!!!
Does NOT open on iPhone 12 pro max/17.3
–
burhtufxjvxh32967 –
2024-02-03
Version 57.0.69
Only get a landing page with no links, no scroll, and does not move
Service was upgraded by $30 when trying to cancel
–
Chipsj15 –
2024-02-02
Version 57.0.69
When I logged into my account to cancel my subscription since it is almost the end of the season, my account was upgraded by $30. I contacted customer service any they promptly informed me that there is no refund regardless of what is the cause. Absolutely ridiculous and I will confidently never subscribe again to a company that does not provide resolution when necessary. Complete disappointment and unacceptable for a multimillion dollar company. Disgraceful.
Disappointed by NFL’s greed
–
DarKnyht –
2024-02-02
Version 57.0.69
I opened an email this evening to be informed by the NFL app would no longer allow Google or Apple ID logins. That was not an issue, but the insistence they get my non-private relay address was. The point is I want to know who sells my information, as my privacy is important to me and I want to protect it as much as possible given our country’s crappy laws. However, that isn’t good enough for the multi-billion NFL org, they have to claw into my life just a little more.
That was the final thing. I already dealt with games being mysteriously blacked out (radio only) despite local broadcast. I thought the NHL’s idiocy of blocking games for 48 hours was the as dumb as a league could get. Way to go NFL, you proved me wrong.
small picture
–
Glen Greene –
2024-02-01
Version 57.0.69
handy for traveling or running errands but zero purpose for home use
Not worth it
–
Name 789$&07 –
2024-02-01
Version 57.0.68
You can't watch replays on demand unless you buy a more expensive package.
NFL is King? Hahaha
–
Cbad34 –
2024-01-31
Version 57.0.68
THE. WORST. APP!
For as much $$$$ as the NFL makes you would think that their app and information would be the best.... ESPN AND CBS Sports offer better coverage and apps than the NFL does, and that is it’s only focus, the NFL, whereas ESPN and CBS have a whole world of sports and cover the NFL better than the NFL does.
Where to start?
The viewing options within the app are too limited. I can only watch on my phone. Sometimes it works on my iPad. No streaming or connecting to a tv?
Every notification I get for ANYTHING, takes me to the app on the NFL+ page and not the story or update from the notification.
I get better live scoring and play-by-play updates on ALL of her sports apps that ever existed. How does this happen? So disappointed.
terrible app!
–
redbulldru –
2024-01-31
Version 57.0.68
I downloaded the app on my iPhone, and I can’t even open the first screen! For some reason the screen is oversized or zoomed out to the point where I can’t see them buttons on the bottom of the screen! I can’t navigate to the contact because I can’t get to the buttons on the bottom of the screen! I can’t be the only one that has this issue. if there is something that I’m doing wrong, please help me out and let me know if if I am doing something wrong. Maybe something in the settings can fix this so I can get to the buttons on the bottom of the screen!
Paid and it doesn’t work
–
PattrickO –
2024-01-31
Version 57.0.68
Sometimes works on the phone, but sometimes asks for more money EVEN THOUGH I PAY FOR NFL +
And of course , no support.
Misleading
–
ethanclatimer –
2024-01-30
Version 57.0.68
It’s hard to get national football on streaming lately. It’s split between ESPN and NFL. We saw that it was not on ESPN but NFL, and it said we had to purchase a monthly or annual subscription to view.
Apparently, this is just to use the app. You then have it prompts you to sign in with a TV service such as DirecTV or Spectrum on top of the app fee.
There’s a reason this app has a 1/5 rating on AppleTV. Avoid.
DON’T DO IT!
–
FOBHGDt –
2024-01-29
Version 57.0.68
This app would be too expensive if it was free, so the $14.95 price tag is insane. It keeps crashing, you can’t resume the game where you left off, you can’t fast forward or rewind. The worst app I have EVER experienced.
Taylor Swift
–
Jaredsgigi –
2024-01-29
Version 57.0.68
NFL Sports should focus on the NFL games and not so much Taylor Swift. By now the World knows about her dating a NFL player. They’re business is their business and we don’t need a play by play on their relationship. PLEASE PLEASE PLEASE (in James Brown’s singing voice) PLEASE STOP GIVING US UPDATES ON TAYLOR! PLEASE, IT’S DRIVING US CRAZY!
Terrible app
–
NFL is rigged –
2024-01-29
Version 57.0.68
Every week was always an issue to get the app to work and show the games. Every week it would say I did not have an account and I would have to restore in app purchases to get it to work. I always got charged my monthly fee so it was always active. And now that the season is over, it won’t let me cancel. It shows my package on my phone and on my appletv app but to cancel, you have to go online, and online says that I don’t have any subscriptions. But I know I’m going to be charged again on the 5th.
Bought the + then couldn’t watch the game
–
Bitcoinbaby9 –
2024-01-29
Version 57.0.68
The app said buying the monthly $6.99 plan would get me access to all games including post-season and Super Bowl. I signed up and tried to watch the game only for it to then say streaming from your phone only. No biggie, except when I tried to watch on my phone it told me I couldn’t watch it until the game was over or I’d need to upgrade to the $14.99 plan.
So I paid $6.99 just to miss the first part of the game while messing around with this app and ultimately signing up for service elsewhere. What a waste.
Terrible
–
Trade Secrets –
2024-01-29
Version 57.0.68
Difficult to navigate. Layout is ugly. Unable to AirPlay from iPad to TV. Will be canceling this subscription when Superbowel is over! Disappointing!
Stopped working with s paid subscription
–
sashsash1986 –
2024-01-29
Version 57.0.68
First, it only lets you stream on your phone or ipad, not on your computer or TV, which is something they need to explicitly state in bold, before someone buys the subscription. Second, the login into my iphone app stopped working right in the middle of the game. It logged me out and shows an error when logging in “ Your request is blocked because of security issues.”
Such a waste!
Do not waist your time or money
–
Michael Z34 –
2024-01-29
Version 57.0.68
This app is so misleading! If you do not pay for other TV subscriptions you can not watch any games. But if you do happen to pay for some of the other subscriptions, if the game is out of your “Viewing Zone” you can only listen to the game. What a joke!!!!!
Sincerely,
One less NFL Fan
NFL+ is very misleading
–
STLShane –
2024-01-29
Version 57.0.68
I just use streaming services now instead of Direct TV or cable. With NFL+ it said I could stream live games but wen I subscribed and tried to watch the game it said I then had to sign in with my TV provider. What’s the point of NFL+ if I have to have a tv provider also.
So far it is not good
–
awolracing –
2024-01-28
Version 57.0.68
Terrible customer service when something goes wrong. I have the annual NFL + Premium membership. It’s great … when it works!
App randomly signs you out. Poor streaming buffer. “Account access locked due to security issues.” What does that mean? What are the security issues? I’m watching the game on my iPad in my hotel room. The game is a replay, not even live. What’s the issue NFL?
Terribly disappointing that a quality organization can’t figure out how to build a reliable app.
Glitchie
–
DeaconRie –
2024-01-28
Version 57.0.68
WTH. All that NFL $$$ and can’t even put together an app that functions properly on a mobile screen. Crashes, bad formatting, etc. just a lazy app because they know you’re a sucker and will pay. Canceling.
Trash app
–
ramus129 –
2024-01-28
Version 57.0.68
I've logged in to all the providers I have and it still makes me connect them anytime I try to watch a game. Wish I could give a zero star.
Unusable
–
Pw henderson –
2024-01-28
Version 57.0.68
Dead links.
Trying to subscribe and circle of death.
We have high speed flawless internet.
Lame app.
Signing out
–
whitecloud$$ –
2024-01-28
Version 57.0.68
Why does the app continue to sign me out. Every time I have to subcribe when I never unsubscribe?!
Please fix this issue.
Can someone say SCAM?
–
usjsjaiwwq –
2024-01-28
Version 57.0.68
I downloaded the app and paid for the subscription to watch the chiefs vs the ravens, only to not have access and get re-routed to connect to paramount, which i didn’t have an account so i had to then create a paramount account (which also costs money but i did the free trial). THEN I was able to watch the game live on NFL +. Sounds like a headache and waste of money right? It also crashed at least 10 times throughout the game. Now i’m watching the second game for free on Fox Sports because i couldn’t watch it on NFL +, as it kept trying to reroute me to sign into a different provider/streaming service again.
What a scam!! Don’t download this app if you want to watch sports.
Ridiculous
–
Patriot171 –
2024-01-28
Version 57.0.68
Use to be a great app. Ever since they became money hungry my subscription won’t save. Keeps trying to double charge me. What am I suppose to do since u have to pay for football now.
Garbage
–
Truiz303 –
2024-01-28
Version 57.0.68
Without a cable provider, you can’t watch a single thing. They’ll gladly take your 6.99/month without telling you that you need a provider to make it work. Can’t even sign in on mobile without it. Waste of money and time.
This is the worst sports app
–
Woofbrands –
2024-01-28
Version 57.0.68
Not only does it take forever to load but it just doesn’t display information very well. All I want to see are stats of a game in progress and I have to watch video load that I don’t want to see. Just give me the option to see the stats!
Consistently functions poorly
–
I TK I –
2024-01-04
Version 57.0.64
Very frustrated with this App’s inability to function. It freezes, fails to load, takes a very long time to load, and doesn’t always stick to the settings (e.g. sometimes shows scores despite being set to not show them). First time I’ve ever rated an app this low and the first time I’ve written a review to complain about an app. Hoping more 1 stars will prompt improvements, particularly for those who pay for services associated with it (i.e. $99 for gamepass) and actually expect them to work. If I had a different option, I’d take it.
UPDATE: New year and nothing’s changed other than “NFL +” and the ever present “Fumble! Looks like there was a problem with the video.” message. No rating change.
UPDATE 2: The 2023 season has gone much more smoothly from an app performance perspective. Have not had any issues outside of those you occasionally see with any app. One suggestion…provide the option to continue a game replay from where you left off. IF the replay freezes, I have to skim 30s at a time to return to my place which typically ends up being towards the end of the 3 hrs. Super annoying. Increased rating to 3 stars, for now.
Trillion dollar company
–
austinhazen1 –
2023-11-24
Version 57.0.58
Overall the app is alright but it has alot of problems. Im only going to get into the streaming one. Having the access to live games on your phone is great and super convenient although when most of the time there is a glitch with the video (freezing, not loading, delay of upwards of 2 minutes, crashing of the app, etc) its frustrating when companies with half the amount of money at its disposal has better experiences than a company worth more than most people will ever see in their lifetime. Just fix the app hire good developers and make football great to watch on the phone. Side note making it so you can stream the game to a computer or desktop would be ideal not everyone has cable anymore and wants to watch games on a tv type setup. Ive been using the app for 3-4 years and the problems still seem to be there after all this time
This app is terrible
–
Rickle Pick 😩 –
2023-11-23
Version 57.0.58
I have been using this god forsaken app for about a year, and there are bugs that they have yet to fix and I am very unsatisfied. I subscribed to NFL Plus premium, and am supposed to have access to all of the content, however 50% of the time i try to watch a game on it, it will tell me I need to subscribe. It will repeatedly tell me to do this over and over and over, whilst im missing the only game I wanted to watch (the only reason i have the app). Its telling me I dont have access to something that I have paid for and absolutely should have access to. No matter how many times I unsubscribe and re-subscribe the issue still pops up at seemingly the most inconvenient times. I have contacted customer support and went through all of the channels and this issue still persists.I have also joined during their deal (nfl plus premium 7.99 a month for 6 months) and had this problem come up again, and when I resubscribed it took away the deal and I was back to the regular price. This issue happens to me almost every sunday, and its a coin toss as to whether or not it will happen each sunday. I dont recommend this app until they fix this issue.
Zero star app and poor customer service
–
Jake’s Honest Review –
2023-11-19
Version 57.0.57
I purchased NFL plus premium. I have an Apple IPhone 14 and cannot sign into the app. I have tried to reinstall. I just get a grayed out bar and can’t even attempt to sign in.
On my tv the the app takes forever to load and then pauses frequently once you actually get it on. It’s a frustrating waste of time. Do the developers ever use this? Or do they ever read these recent reviews?
I have tried to go through the customer service and got a chat bot. I explained my situation in detail. What I got as a reply was a survey that asked how they did. That wasn’t helpful because they hadn’t done anything to help me resolve the problems. I answered the survey with how poorly they did hoping that a representative would contact me, but received nothing again. I just want this fixed and can’t get any real help. Zero stars. The most ridiculous app that I have ever had. I think it’s time to get some money back me and the customers who are having the same issues that I’m having. Not what we signed up for. Help!
What a Scam!
–
Cesarlopezl –
2023-11-14
Version 57.0.56
Honestly, it is not about the $6.99 a month that I paid for this ‘membership / access’, but it is deceiving to fans and should be considered a scam.
With all honesty i thought that because this is the official NFL app, by joining, I would be able to watch any game I want in real time. Guess what? NO, only a couple (and I mean 1-2) of bad games are possible to watch live, because all the other many are restricted due to broadcasting rights with the TV stations that are licensed!! How is that possible? Oh, but be happy, because you can at least ‘listen’ to them!! What a treat.
Any person that gets this app would expect to have unrestricted access to the games of the league regardless! Only the NFL marketing people think otherwise and that we are supposed to understand that this is limited view. Not honest. Not forward. Not professional. Coming from a company like this, this is VERY disappointing & irritating. - of course I canceled the membership after the 1st month paid at registration.
Huge Let Down!
–
NFL Less –
2023-11-04
Version 57.0.55
The NFL + Premium that I bought would only work for some time on Sundays only until the app would freeze. Then I had to delete and remove the app from my phone so that I could watch again. It would work for 45 minutes or so until it freezes again and to watch again we had to delete and donwload again. Then after 7 weeks of the nfl schedule we just stop being able to use it. I would dowload the app and it would ask me to subscribe. When I tried to subscribe it would tell me that I was already subscribed but still would not let me watch the games. We tried messaging the nfl and all I got was automated answers that did not help me at all. It was a waste of time. I live in Puerto Rico USA and the nfl sells this app as the way to watch the games from any place in the world. Well from my experience that is a lie, a fraud. The worst part is that the nfl does not have a customer service to solve this issue and to help me through this process. The nfl wants to be international with games in London, Mexico, Frankfurt, but they cannot make their app to work in their own country. I do not recommend this app to anyone anywhere in the world. As an nfl fan is has been a huge let down and i feel like I have been robbed.
A terrible app
–
jking916 –
2023-10-15
Version 57.0.52
The only positive thing I can say about this app is that watching games is reliable - the quality is decent and doesn’t drop out and holds up even for big games where I’m sure lots of people are streaming.
Lots of negative things though. The app can become unresponsive after a while and refuse to acknowledge button presses. The controls in-video are too small and hard to hit. The app burns through battery life more than any other app on my phone. The app refuses to run in portrait mode on my iPad, even when just looking at stats and no video is playing. There is no back button when viewing stats and this can get you into a spot where you can’t go back even with gestures - only killing the app lets you get back to the app home screen.
What’s also frustrating is that the NFL is one of the most profitable businesses and they haven’t been able to get this right since NFL+ was launched. Please make fixing bugs a priority.
Very not satisfied - problems!
–
12$hady –
2023-10-08
Version 57.0.51
When I first got NFL+, I thought I was getting a pretty good deal for the price. But as it turns out, that’s not the case. This app doesn’t allow casting of any games to your TV, leaving me to watch games on screens too small for football, rather than my 65 inch tv at home. Furthermore, you only get access to the games in your market. If you want to see out of market games or even game replays, you have to upgrade to premium, or settle for just listening to them.
Now today, I’m especially frustrated…for some reason, when I try to expand the view on my iPad (for slightly larger screen size), the sidebar still remains, blocking 1/3 of the screen you just expanded! And the only way to get the full picture back (without the side bar in the way), is to close the app and reopen it. I didn’t have this issue during the preseason or first 4 weeks of the regular season, so what’s wrong with the app this week (5)? I have gone over all the viewing options in the software for both my iPad and the app, but can’t find a way to fix this issue. I’ve updated my iPad, and even tried uninstalling & reinstalling the app, both of which have done nothing to correct the problem. PLEASE FIX THIS ISSUE WITH THE APP IMMEDIATELY!
This app is horrible
–
rfloyd42 –
2023-10-01
Version 57.0.49
And every year it gets worse. I finally canceled my subscription this year, I’m simply tired of the frustration. Today I launched the app and it crashes when I switch to games. It fails in a different and more spectacular way all of the time. It’s also horrible at the one thing it’s supposed to do - play video.
Update: Finally gave it another shot in ‘23 and the service and app is far superior to anything it’s been in the past but unfortunately still a one-star rating. I’m in the fourth quarter of a game and the controls have become virtually unresponsive - literally almost a minute to respond to a button press. Also, playback controls in general are horrible - no fast forward and can only jump back or forwards 30 seconds at a time, and usually very unresponsive. ALSO, it doesn’t remember where you were in a game, so enjoy pressing the barely-responsive 30 second jump button literally 120 times to jump forward each hour if you have to restart your game. It’s inconceivable any business has a video app this awful at video playback.
Shame on the NFL
–
awbartel –
2023-10-01
Version 57.0.49
International NFL GamePass switched over to DAZN this year and it’s a total disaster. Only writing a review for the NFL app because there’s nobody at DAZN or NFL GamePass to get ahold of. Some issues with DAZN: Video quality was garbage. Couldn’t even make out the plays. Restarted and checked all internet in the house and it’s definitely DAZN When you click on a game it automatically defaults to showing highlights. I’m glad it’s just preseason but I don’t want to be spoiled! You have to be on silence and quick scroll down to change to full game replay or game in 40. You used to be asked these questions up front. Speaking of full game replay, they didn’t remove the commercials and breaks, which is annoying I clicked on game in 40 and got highlights and game in 40 when I clicked on highlights Tried watching a game after it started (from the beginning) but it wasn’t an option and had to scroll back from the live feed which spoiled the score. This feature is on the website so until the app offers this I won’t be using. There is no download game feature to watch off line anymore. So disappointed in the NFL. They took something in NFL GamePass that wasn’t broken and broke it. Hopefully this is just preseason for the switch to DAZN too. Will happily and joyously update my rating if things improve (and honestly just back to previous standard). Please fix your mistake NFL!!!
Fair Review
–
Stoykees –
2023-09-24
Version 57.0.46
I was so excited to see that Redzone was available by itself on NFL+. After years of watching it via Sling or Fubo, I was tired of paying $50 for one program every Sunday (I don’t watch much television outside this).
We’re in week 3 of the NFL season and I’m still experiencing issues via tablet, phone and tv. The tablet and tv version of the app are stating that I don’t have an nfl+ subscription even though I paid for it before the season began. Last week it was the phone stating that I wasn’t subscribed and this week the same on the tv and tablet. How can I be watching it on my phone signed it but it isn’t recognized anywhere else when I’m logged in. Halp
I will say customer service got back quickly about clearing cache and logging out. But now I’ve done that on the other two and it’s still not working. So, it’s a larger issue. And email customer service only is disappointing for a company of the NFLs caliber. A chat agent should be able to answer simple questions and move it to tier two teams.
TERRIBLE
–
broke jay –
2023-09-19
Version 57.0.46
ABSOLUTELY TERRIBLE APP AND EXPERIENCE. Please do not waste your time with NFL+. I signed up for premiere account to access NFL Red Zone and the technology was horrendous. It was incredibly difficult to try and get the app/website to load to the correct screens and ultimately I was never even able to stream it for even one minute.
I tried to troubleshoot and go to the website chat to speak with an agent but the system only allows to “submit a request” via the chat box so no one even got back to me in a timely matter.
NFL+ absolutely STINKS. Laughable how easy it is to sign-up and give payment information but then impossible to actually use the product. Also hilarious how difficult it was to cancel (you need to cancel by going to the website aka you cannot do it through the app & it needs to be done PRIOR/SEPARATELY from deleting your account). This means you better cancel the payment before deleting your account otherwise you will continue to be charged.
Incredibly disappointed but shouldn’t expect anything less from a business that runs such a monopoly. Please don’t waste your time.
There is not a less user friendly app on the market
–
Kdjdbebdnf –
2023-09-10
Version 57.0.46
I signed up for NFL+ premium because it was the cheapest way to watch red zone this season. I’m sitting here missing the games because, although it was easy to sign up for the account, everything else about the app is horrendous. It took 45 minutes of troubleshooting on my computer to actually log in to my account and then I couldn’t stream on my computer. I gave up and tried my phone, couldn’t log in at all. I gave up and tried an Xbox. I could log in and stream but without sound. I tried to troubleshoot the sound and the stream stopped working. What an absolute joke. The NFL is a greed fueled organization that doesn’t care about the consumer experience at all. Please go pirate the games like everyone else and don’t waste your time with this, or stop watching the NFL altogether. Whatever you choose, just let this stand as a warning this was a super frustrating way to spend my Sunday morning at the start of the season.
I try every year, but it always fails
–
Zero Ehxe –
2023-08-19
Version 57.0.42
I’m only able to watch games via streaming and don’t need to watch regular-season games live, so the NFL app should be perfect for me. When I started using it around 2018, it was. Watching every game without commercials a couple hours after it was aired, or even the next day, was fantastic. I’ve attempted to get the same quality product from this app in subsequent years, but it does not function properly. Some years, they’ll show you get commercial-free replays, but run their own ads instead of commercials. There is always an issue such as that which doesn’t fulfill the terms if the subscription. But still, I try. In this year, 2023, I tried and found the service worked well in preseason week 1. When week came, I could watch a live game, but loading an older game has a lock symbol and shows I have to have a premium + subscription to watch. But just above that, it says my current subscription is premium plus. My subscription settings page also confirms I have the highest tier of subscription.
When the service worked, it was well worth $80 a year. I personally found it worth $150, when I was able to watch the games. But it is worth nothing when the service does not work, and every year sees one issue or another that prevents me from watching any games.
I’ll still try again in 2024, with fingers crossed that the bugs get fixed.
What did y’all do???
–
nhassell2015 –
2023-08-15
Version 57.0.42
So I had NFL+ last year and had no problems. Could watch all the games anytime and was able to log in on my phone or tv. No problems and absolutely loved it. Went to subscribe for this year and was able to watch the hall of fame game during the free trial but then nothing… keeps telling me to subscribe which I already have because you took my money. I log back in and nothing changes. I still have to subscribe??? I’M ALREADY SUBSCRIBED!!! Contacted consumer support and did everything the bot told me to do - got an email with the same suggestions - did it again - no change. Emailed them back and I’ve gotten nothing in return. Still doesn’t work - phone, tv, tablet, computer - nothing. And no more response. I know with the start of the season, there was probably a lot of traffic for the app, but if it’s not fixed by the time renewal happens, I’ll cancel. I’m not paying for something I can’t use. Which is a shame because my family loves this app and as a nurse I can’t always who works nights, I can’t always watch the games - so please fix this.
Deceptive service and buggy performance
–
Beanieman54 –
2023-01-22
Version 57.0.22
This app and service is trash. When I downloaded the app and selected a streaming service to watch football, I anticipated paying some fees. But only AFTER I paid $65+ in subscription costs did the app then tell me it requires a cable subscription to connect to in order to watch NFL+! I tried everything but anytime I tried accessing my newly bought subscription, it wouldn’t let me go any further until I selected my cable provider. News flash; I bought the app and streaming because I don’t have a cable TV subscription or account.
But even the basic usage is not satisfying. Every Sunday (no exaggeration), there were at least 3-4 games that simply wouldn’t play at all on video. It would just say “there’s something wrong with the video”.
And of course it was usually the prime time or most important games of the day. Even now during playoffs I’m getting the same error message. And no it’s not a problem on my end, my service is full bars and my wifi is working just fine.
You’re better off watching the text updates on live games on yahoo or google or something.
Terrible game coverage
–
Flukesofhazard –
2023-01-01
Version 57.0.19
I am an Eagles fan and the only game every week that I care about is the Eagles game. I paid for the regular subscription and then upgraded to the premium version. Aside from only being able to watch the games that they let me watch on my phone, the last two weeks in a row I have been blocked from being able to watch the Eagles game live. What am I paying for then? Seriously, a streaming app that has the NFL’s permission to rebroadcast their games live, and I have to wait until the game is over to watch it. What kind of bunk setup is that?! I don’t care if the ads during the game are local to where I live or not, I want to watch my team play live! And while I’m on the subject of watching my team play live, why does it matter if I have a cable tv provider or not to watch the game on my tv? I use a roku stick. Why? Because three or four streaming services is waaaaaay cheaper than paying for cable. Get your act together NFL+. This is unacceptable the way you currently have it. And don’t tell me you can’t afford to stream every team to every subscriber live regardless of where they live either. You’re streaming. It cannot possibly be that difficult to give fans the ability to watch their team every week without blackouts.
Frustrating
–
Daneloin –
2023-01-01
Version 57.0.19
All I want is to be able to check scores and keep track of play-by-play for the teams I am interested in. Often I find myself ditching the app and just going to ESPN’s website because I get better results. I’ll stare at this app for 5 minutes trying to figure out what’s going on but have no movement. Then I back out, close the app and when I open it back up I’ve missed 10 plays and the ball has changed hands twice.
A few years ago this app was great but it gradually has gotten worse. It’s almost as if someone studied it and took note of the things that were good so they could remove those features to make people mad. It doesn’t seem too much to ask to have some sort of indicator on the “scores” tab showing which team has possession of the ball. Or even a small graphic that says where the ball is on the field. Instead, you have to click on each game to find out this information, if it is even available at that time.
Perhaps if I buy a membership these features will become available to me once again. Alas, I am a cheapskate so I will just have to live with this inferior product.
Not a good app
–
123123pbody –
2022-12-17
Version 57.0.17
First off, games on the NFL app are a hit & miss. A lot of them you aren’t able to see and the ones you can are usually blurry. Supposedly there was an update to fix these issues but haven’t seen any progress. Since I subscribed to it I expected to see all/any game I wanted but that’s not the case. There is only a small number games you are eligible to watch. My second complaint: I bought a phone and all my apps were transferred to my new phone. With the new phone I was never able to log in because it stated there was “no account under my email” which is absurd because I was using it just fine on my old phone. I tried multiple times and wasn’t getting anywhere with it but let it be known I was getting charged every month. How is that possible?? Supposedly there is no email associated with the NFL app but they were withdrawing every month and sending me a charge to my email address??! Makes no sense. Truly dissatisfied with this app and if you want to save yourself the headache please use a live stream or an entire different app. Very dissatisfied.
Completely trash app!
–
jsharp114 –
2022-11-21
Version 57.0.12
This application is a complete joke. I live where I can’t get good antenna reception and all I want to do is watch the local games. I had to pay for NFL+ which is a complete rip off. It doesn’t work more than half the time. The scores have a “Stats” section which you think would give you players’ stat, but no, it only gives team stats which no one cares about and there are no in game players stats like a box score. From a multi-billion dollar organization this application is a complete joke and a complete rip off! I can’t believe that I paid money for it after having years worth of issues with the app before this. I do like the condensed game replays, but I have to watch them because so often I can’t get the game on my roku with the horse crap NFL app. Had to uninstall and reinstall to get a game that I know for sure should be on the app and says it can’t connect to this game. It pulls up on another device though. So frustrating! What a joke. Update: I have now signed into NFL+ which is a complete rip off about 5 times and it still shows a padlock as if it had not signed in. Restarted the tablet and still does not work. I am trying to uninstall and reinstall. So frustrated with this piece of junk!
Doesn’t work
–
StolenMoney12374 –
2022-10-20
Version 57.0.8
Worked great the past few years, totally recommended it. This year, week 1 didnt work well, minor bug the didnt allow me to watch what i wanted. No big deal, they did an update, worked great week 2-5.
Went on in week 6, all of a sudden said that i hadn’t paid for it and wanted money again. I verified my subscription is still active (it is, it’s annual, so it wouldn't have worked the previous weeks if i hadnt paid), and tried to get customer support.
It turns out after 2 weeks trying multiple hours each week, problem not fixed. The worst part is i can’t even talk to a person. Their phone number literally only gives you a website and the website is only bots that can’t figure out what I’m trying to tell them.
Disappointing, wouldn’t recommend anymore. Paid over $70 and can’t get a problem resolved or my money back. I would just find a stream that’s free online. Not as good quality, but at least you’re not getting screwed.
Unfortunate
–
Crazyeyes223 –
2022-10-16
Version 57.0.8
I downloaded this app thinking I’d be able to watch my local games(saints because I’m stationed in Mississippi with the Air-force) and hopefully my favorite team (patriots because New England is where I’m from) play live. I was wrong. You can pretty much only watch your local game live, cannot cast device to my tv(black screens when app sees it being casted), the rest of the games are listen only or reply. The replay feature At least is nice. NFL this is my advice to you. Cable is dying. Slowly and surely. Us young people don’t watch that commercial littered garbage. You should create your own Netflix style app, where you can pay a subscription for the football season to WATCH any and all games live(oh wait you have one, this one!!!!!) please for the love of god move everything under one roof. I guarantee people would pay $40 plus for the season. I WOULD. Or even like $15 a month for the months football is on! Football is the spirit of America, we shouldn’t have to subscribe to CBS, ESPN, Fox, MSNBC and wherever else to watch football. Cut the middle men out, make your fans happy.
Every new update makes the app worse
–
RapierNeedleCrime –
2022-10-12
Version 57.0.7
I’ll start by saying that in principle I really like this app, its a convenient way to check scores and I really enjoy a lot of the articles published. That being said though I can’t help but feel like every new update, which unfortunately are forced upon you because the app won’t open unless you use the most recent version, makes the app more annoying to use and that has become especially apparent recently. The insistence on shoving NFL+ down your throat, the video player automatically starting up whenever you open any article which is extremely annoying to mute or close because of how unresponsive and laggy it is and making loads of useful tools like in game player stats or league wide stats either completely unavailable or simplified to the point of absurdity makes the user experience extremely frustrating especially when compared to the website.
I hope this trend can be reversed in the future because as of now I really don’t see the point in even using the app anymore.
DO NOT BUY
–
Wpere –
2022-10-11
Version 57.0.7
Does not work. Awful “customer service” that is basically a chatbot that eventually tells you it will submit a ticket. Weeks later, no one has contacted me. App experience itself is an endlessly frustrating loop of opening the app, seeing you’re signed in, hitting “Watch game” and being taken to a “Purchase a plan” page. “Sign in with your NFL account” achieves nothing — when you get back to the games and hit “watch” again, you get sent back to the “purchase” page. Hitting “Restore in-app purchase” just brings up a pop-up that says “No purchase to restore,” even though I paid $80 for it and can see that because I am signed in. Deleting and downloading the app again, which is the chatbot’s go-to advice, DOES NOT WORK, no matter how many times you go through the process. It seems in trying to lock out hackers and others who would steal the service, the developers have created security that locks out paying subscribers. No matter how desperate you are to watch NFL games, THIS IS NOT THE SOLUTION. It’s a waste of $80. Don’t buy it.
Worst app in sports
–
ty654328 –
2022-10-02
Version 57.0.7
You would think the NFL itself would want to make it easy to watch their games. Instead, they have put forth the worst, most frustrating and pathetically incompetent app in sports. I wanted to watch the Vikings game in London. My tv provider (DIRECTV Stream) doesn’t carry NFL network. I have the app but you can’t watch this game (not broadcast anywhere else but on this app) without an NFL+ subscription. I begrudgingly sign up for the monthly. But, I can’t access on the app on my smart TV because it says “connect to your account to watch”. I am connected to the account and try signing out and back in, reloading the app, etc. Same problem. So, I try the website on my computer. You can’t watch on the website, only the app. I try the app on my tablet, but it tells me “my tv provider doesn’t support” (which is infuriating because that is why I paid for the NFL+!). I end up watching through the Vikings app on my iPhone. Absolutely livid. The NFL should ban itself from broadcasting television until it gets a clue how to broadcast television through multiple media. Right now it has none. Monopolies almost always correlate to crappy service. Case in point.
App fails to stream live games
–
aaronjahoona –
2022-09-20
Version 57.0.5
I purchased NFL+ to stream live out of market games on my iPhone or iPad. After two weeks I have yet to see a single game outside of those already available via my xfinity subscription. The app fails to recognize that I am on a mobile device and reports that the device is unsupported. It offers options to listen to the games and t watch replays following the games but no live service. I have gone through the online tech support options and reached out via chat to be connected to an agent. The agent did nothing other than send me links to those same resources and close the ticket. I have reported my dissatisfaction and that the issue is unresolved multiple times. I have requested a refund (which they submit through the same limited “chat” experience).
I have no desire to waste another Sunday afternoon trying to watch these football games. I will just watch my team when they are in a prime time game. I got absolutely nothing for paying $85 for the NFL+ subscription.
Deceptive Marketing NFL +
–
Lemni_Squeeze –
2022-09-08
Version 57.0.4
I expected not being able to watch out of market games or watch on my laptop/tv when I subscribed to NFL+, but I expected to get what was being advertised, which was out of market preseason games, and at least the opening game for this 2022 season. Since I subscribed to this service, I’ve only been able to watch two actual games using this service. They advertise that you can watch whatever game using NFL+ but you actually can’t. This is the first where I’ve experience such poor service from an app/company that I felt the need to write a poor review. NFL is litterally just trying to get your money. If they start to give what they advertise in the future, then sure, I’ll return as a cusumer, but until then I’m done with them.
In addition to the app itself, connection is wonky and when a news notificaiton pops up and you click it, it doesn’t take you to the article you want to read. The app also feels very buggy and not clear.
Half-finished
–
NickAJG –
2022-08-13
Version 57.0.1
I want to like it. It looks clean and has the potential to be a great hub for football fans. But watching the games on NFL+, it falls way short. The plays section underneath the video doesn’t have the right information (it all says “…for no gain” even if it’s a 40 yard pass or a 3 yard run. Sometimes the titles are entirely inaccurate (pass title on a run play, a penalty and an incomplete pass under a penalty title, etc.). In the stats section, the quarter by quarter score box is empty. They have data for passing and rushing yards, but total yards is blank, as are a number of other data points. In the teams section, it’s outdated as well. I know it’s preseason, but the schedule is blank. a
And the roster and player data is all outdated as well. Russell Wilson is very famously not on the Seahawks anymore so why do they have him listed as an offensive leader with 3,113 yards?
It just looks unfinished. Not to mention the bugs - it doesn’t let you switch between games reliably in the NFL+ section of the app, it keeps telling me to subscribe to NFL+ even though I’m already subscribed, it switches between light and dark mode, and the login screen freezes frequently.
If they want me to spend money on a subscription service through this app, then they need to present a more polished product. Until then, dig any deeper than surface level, and it just looks lazy.
Hard to use the app when you can’t push a bottom and have it do what it’s supposed to
–
ChaseLionPride –
2022-07-24
Version 56.1.31
I go to game pass click on last season to watch the games only to find out it’s not loading and still on the same screen while your video takes forever to load so I can have people I don’t care about talk about their opinions I didn’t ask for or click on to begin watching in the first place. Focus more on stream lining the functional capabilities of the app before you fill it with things we didn’t ask for. Also read what the app used to feature compared to what it does now and it just seems like you don’t know what the people that pay for the service really want you get rid of individual player performances captured on tape and being able to look up video reals on individual players to give us more over produced football takes from people that flip flop on their positions or talk about things that probably don’t matter to people that know the game of football.
NFL Needs Better Programmers
–
astrodon –
2022-03-06
Version 56.1.23
The latest update brings all new horrors. Once again proving that the programmers don’t have any idea what they’re doing. On the iPad…most games now show “Available 10 minutes after the game” for the full game replay. Even though “show scores” is active, it doesn’t show any scores. The years/weeks get mixed up such that it shows the wrong game and you have exit the app and open it back up to get it working again, but that doesn’t even work half the time. AirPlay from the iPad to the AppleTV doesn’t work at all anymore.
For the AppleTV app…it doesn’t allow scrubbing. You can only advance in 30 second increments, which is a royal pain when you only want to watch the second half or go back a few minutes.
A truly pathetic attempt. It’s as though no one at the NFL actually tests the app before sending it out. How is it that my 13 year old daughter knows more about building streaming apps than, presumably, college graduates hired by the NFL?
Game pass is garbage
–
DrTelemachos –
2022-01-16
Version 56.1.16
Game Pass on your television is awful. Awful. I have had nearly every game ruined this past season. Why? The app is such garbage it will constantly fast forward to the end of the game. If you try to fast forward 30 seconds it jumps to the end of the game. It crashes all the time and you go back to the beginning - or to the end. I have paid for Game Pass since it came out - why is a great question for my therapist - and it has been garbage since day one. This year however has been so beyond infuriating it is impossible to find the right words- find whatever word you can that describes what makes you want to smash your expensive tv with a hammer and give up football for the rest of your life. If you’re unsure whether you should pay, for the love of the lord, don’t. Please do not give these greedy incompetents another dime. Watch the highlights for free. It’s all you are going to wind up with anyway. May the makers of NFL game pass be forced to watch the same game played by the Cleveland browns and Jacksonville in a bottom level of Dante’s inferno. This game will begin with 3 minutes of commercials, freeze, then jump to the end of the game as Blake Bortles shakes hands with Case Keenum - and repeat for eternity.
Nice to have but overall broken
–
Jay330004 –
2022-01-08
Version 56.1.14
Don’t get me wrong, I love to have the NFL app to watch the games on the go but overall it’s a broken app and they obviously just plain out refuse to fix it. My biggest issue which has been a somehow unfixed issue all season long is multiple players missing from the stat lines such as trey lance and Zach Wilson. As well as issues such as the games in the scores tab not loading and having to reload the app several times in order to view the games. As far as the problem with the players missing go, it’s not like they aren’t on the app all together, In the plays section of a game it will show the name and picture of the player, but they do not show up in the stats column. Considering this has been a problem since week 1 of the pre season and it is week 18 upon writing this review, it is just plain laziness on the NFL’s part. Just another example of how incompetent the NFL has proven to be lately.
Remains a terrible app after all the updates
–
SchroederRock –
2021-11-07
Version 56.1.8
The NFL app is truly an amazing work of failure. The NFL has all this money yet cannot put up a quality app. It does work, eventually, maybe, 100% of the time I load up this app there’s a significant lockdown and it cannot be used for anything for 1-2 minutes. Eventually the app catches up and I can check scores. I downloaded and use the Yahoo Sports app for score checking for NFL because I open that app and it works! This NFL app has been a heaping pile of crap for nearly a decade now.
If anyone actually worked for their living this app would have been stripped down and redone to work like every other digital content offering app. I can pull up 4K steaming TV content and set things to record in under 10 seconds on my phone with every other similar type of app. Developers need to start over - they’re beating a dead horse and I just can’t use this app to do anything in a reasonable amount of time.
If you’re thinking about GamePass, save your money.
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Robert_Reed –
2021-10-17
Version 56.1.6
This app is glitchy, slow, and inconsistent. I (try to) use it on my phone, iPad and TV. It works poorly on all of them. My biggest complaint is with GamePass. I want to watch my team and I live “out of market” so I wait for the game to end to watch the replay. First, I have to log in every time. Why does every other app on my TV have the ability to remember who I am except this one? Then, I am shown a graphic with the final score, which I have intentionally avoided for the last three hours while the game was in progress. When I can finally get the replay to load, it is glitchy, and often requires two or three restarts. Today, for the first time, I see I can’t get the full game replay until 2-4 hours after the game. This is new, and not an improvement. I take some comfort knowing I’m not the only one. This week I heard 3 separate journalists ripping the app as they have difficulty watching the all-22 footage.
This is the last year the NFL gets my money. This thing is worthless to me and I wish I could get the rest of the season refunded.
The app is absolute crap.
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Pekjr –
2021-10-10
Version 56.1.4
I cannot believe that I paid more than one hundred dollars to be able to listen to my Broncos play live. Since I now live in Ohio, I was very excited to be able to at least catch the game while working in the yard, or even while watching my second-favorite team, the Bengals.
The app won’t load at least 75% of the time I open it. Or, it will open, think with the swirling circle of death, and freeze there. When I am able to get the game pass to load, after multiple times trying, the simulcast is choppy, with varying volume and bad mixing with crowd noise, and then, 100% of the time, it cuts out and won’t come back- unless I close the app, then open it multiple times, to try to get it to load. How a multi-billion company can make such a piece of crap that only frustrates fans is beyond me. My advice- don’t get it. Find a radio app that lets you listen to the game on an affiliated station in your home state. Using this BTW on an IPhone 12 Pro Max with 5G. Streaming is a joke but only with this app- everything else on my phone for streaming works well. Junk.
Too Glitchy
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Skywalton –
2021-10-06
Version 56.1.4
When I went in to write a review for this app I was shocked to see it has a near 5 star approval rating. I just knew so many were experiencing the same issues which would cause the rating of this app to be no higher than 3 stars. I should state I’ve had this app for years and use it DAILY. But the glitches that come with this app have only grown over time. I give this app 2 stars because of the quality of the information provided. But daily I have articles that won’t load. The app completely crashes and I need to re-open. I prefer my iPhone to have a dark reading background with white text. But articles will still have black lettering making it unreadable with this format. And just to throw it in, a 30 second ad for a 1 minute long video clip I want to watch. I’ll continue to use this app. But I find a much more pleasurable experience using the ESPN app. It’s just I ONLY care about the NFL. I only caution future users to be prepared to be frustrated on a daily basis.
The worst app and customer service experience I’ve ever had
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TheBirdf4 –
2021-08-28
Version 56.0.7
Last year, week 8, suddenly the app stopped working. Every single game had an error message that the video wouldn’t load. I tried on a web browser and it just wouldn’t load videos. I tried multiple interfaces and computers and all nothing. Email customer service and they send a generic reply about clearing cache, which obviously isn’t the answer. I sent a constant barrage of emails and video showing the problem over the course of 3 weeks with no meaningful solutions, or even acknowledgement that they had screwed up. I gave up for two weeks, came back and suddenly all games worked fine again. Then, when the package i purchased was for all regular season games, my subscription was canceled by them on December 31. I missed half the season while paying for all of it. They sent silly emails in response to serious questions and generally acted like they didn’t care I was getting screwed. This was by far the worst experience I have ever had with any company.
Needs better execution
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Snark23 –
2021-04-11
Version 55.2.3
The most recent version for both iOS and iPadOS just shows a banner that says “Tap to Retry.” Apparently a known issue and they are working on it, but overall the execution is quite poor.
Most critically, GamePass functionality is broken. If you start a game and then go do something else, it forgets your location in the playback except under some circumstances which seem to be when the app doesn’t get swapped out. Maybe, who knows, but it’s almost random and doesn’t meet with the expectations from other streaming apps and services. Your position in the stream should be recorded in the cloud DB such that you can return to the same game playback and position from any device or browser. THIS IS BASIC EXPECTED FUNCTIONALITY.
Layout of functions in then iOS, iPadOS, and Apple TV apps is poor as well. I shouldn’t need to find GamePass and scroll through weeks and finals. There is plenty of screen real estate so just have an easier selection mechanism.
GamePass
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lucky gander –
2020-12-20
Version 55.1.9
At this point in the streaming video market, I cannot give a worse review for this app and the GamePass service. I want to watch my team out of market and every week it is a new frustration. Last week, my teams game would not play on AppleTV, but every other game did, so I figured out a workaround to AirPlay from my phone (would play on my phone but not the AppleTV). This week, AirPlay doesn’t work from the app, will play on phone but refuses to play in AirPlay mode. I can confirm that AirPlay works from every other video app on my phone, but with NFL, I am left to only watching on my phone. Every week, the video scrubber is difficult to use, making it hard to skip through breaks without scrubbing way ahead in the game. Why can’t they just make it work like literally any other video player? The hide scores feature also does very little to hide scores throughout the app, so good luck not spoiling your games. All in all, this would be OK if it were 5 years ago, but at this point, this app and service are garbage in the market and not worth the subscription price. NFL, c’mon man!
Game pass still a no go
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GEMillam –
2020-10-19
Version 55.1.2
It’s late October, and I still can’t log in to Game Pass to watch the content I paid for in either the iPhone, iPad, or Apple TV versions of this app. But the same credentials will let me log in and view it (with a poorer experience) in Safari. What gives? My messages to NFL support give only canned responses, and the website help says that there is a known issue and please be patient. We are entering week 7 and it’s still not working! It worked last year... what broke? I don’t want a refund, I want what I paid for. I want to see NFL games on my big screen, and on my iPad Pro without all the wonkiness of using the web browser (which can’t cast the video to my big screen because, well, reasons). Developer incompetence? An argument with Apple about not getting a cut of the revenue from me buying Game Pass directly from the NFL and not throught the app (I would vigorously side with the NFL if that’s the case)? I don’t care. I’ve spent thousands on expensive hardware, networking, and licensed content to have a great NFL experience and I’m not getting it. Fix now.
Shame On YOU NFL
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Sonja_Leah –
2019-11-17
Version 54.1.5
Why would anyone pay $75 a month and can’t live stream games? I don’t live in the local market of my team anymore. I want to watch my team play more often but every legal way gets closed off because it’s all streaming of local market. I live in an area that doesn’t even have an NFL team. The closest teams are Dallas, New Orleans and Kansas City. If I could get my teams games on my tv I wouldn’t have the need to stream them. But I can’t stream them because the league are complete arses and will only allow you to stream whatever game they decide is in your local viewing area. I’m stuck with the Texans and Ravens this week. I can’t stand either team. Seriously thinking it’s time for another boycott of the NFL. Maybe permanent this time. What a horrible league the NFL has become. Teaches kids that it’s expected to cheat, and let’s not give fans the games they want. But it’s us the fans who pay their salaries by buying tickets paying to watch games buying merchandise and paying for the stadiums.
Coach’s film
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mcdesa01 –
2019-10-04
Version 54.1.0
For the most part the app is awesome. I really like to re-watch certain games and it’s great to be able to watch the condensed game. But I really like to watch the all-22 film of my favorite teams on Tuesday’s. I have a football background, and i am sure most that use this feature were either a player or a coach at one time. So in comparison to hudl, or the various film softwares i have used over the years this one is by far the worst. You can only rewind or fast forward in increments of 10 seconds, whereas most platforms let you rewind second by second. So when i want to rewatch each receivers route (or see where the guard misstepped, or see why the safety got out of position, etc) i can only do that in 10 second increments (where most plays are not 10 full seconds) so it turns into a lot wasted time. It seems like an easy fix. Realistically, most fans do not watch the coach’s film, because there is no sound and it is not the view we are used to on TV. I would assume the vast majority of people using this feature are players and coach’s, so i think catering to that audience for this one area of the app could really improve things.
Wifi Streaming through TV Provider doesn't work anymore!!!
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Fromad –
2019-08-15
Version 54.0.2
This app used to be awesome but they did something during an update that completely ruined the Wifi Streaming capabilities on any of my iPhones or other mobile devices. Also, I could only use the Streaming service through my Roku TV up until about 2 weeks ago when they updated that app and ruined it too! I love all the other features of this app but most importantly I want to be able to STREAM! Please fix this. Another thing that bugs me is they used to have Xfinity as a provider (although it didn't work properly when they did) but then it disappeared. I've had to change cable companies just to get NFL Network. Thank God it's on Sling TV & FuboTV now. Either way, please, whatever you did to the app that makes it impossible to watch NFL Network through the app live, fix it!!! No matter if I'm using Dish, FuboTV or Sling, after I sign in it just goes right back to the login page telling me that I need to sign in to my provider to watch live. This is beyond annoying. On my Roku TV it stays on a loading screen forever even though I've deleted the app 5 times and reinstalled. Nothing makes a difference. I really want to be able to watch NFL Network on my iPhone again but I don't understand why that's not a priority to fix for your developers. This is a serious issue that's been going on for over a year and I read other reviews that say the same thing I'm saying. Fix the Streaming service please and you'll get 5 stars!
Misses the Point
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MadSattinJ –
2018-09-23
Version 53.1.3
The re-designed interface looks pretty nice, but is fails in some of its most basic functions. Most importantly, clicking the “Games” tab indeed shows a listing of the day’s games, but no scores! Even when the game is finished! You click on the specific game and still no score! You have to WORK to figure out the scores—I just don’t understand it.
My other main complaint is that for the $99 I spent on Game Pass, one should not have to watch commercials in order to view video highlights elsewhere in the app. Podcasters and other content providers give privileged access to their content for basically any level of support. Here, you pay $99 (for the home town radio broadcasts) and get some other features that I happen to not care about, but you don’t get to watch highlights without sitting through commercials every other one.
I paid the $99 essentially to hear Merril Reese call Eagles games, but for that kind of money I expect a much better product from the NFL. Surely this enormously well-resources organization can put out a top-quality app if they wanted to.
Verizon mobile customers don’t get nfl network?
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Cjmk88 –
2018-09-22
Version 53.1.3
I second some of the comments below. In addition to being a Verizon mobile customer I’m also a Gamepass subscriber and NFL REDZONE add on in app subscriber. Up until this last Thursday September 20th I was able to watch NFL Network via my WiFi Network. I just selected the NFL Network option and the broadcast came on. Then after Thursday’s update I continually get the “select TV Provider” option. First of all if I had NFL network on cable why would I watch it on my phone?!? Secondly as a Verizon customer I was under the impression I could watch the NFL Network without a tv provider. Furthermore why would this be an option up until sept 20th but now NOT an option. If written and received the trope Nfl App help advice: clear browser, sign in sign out, reinstall app etc. please feel free to reach out to me and/or update the app so this can be remedied...just to watch a little NFL news guys...not that big of a deal.
Happy to write a review of Gamepass functionality on this app also. Subpar not fitting of what I paid for. No player search. No game search. Not close to the full online functionality (which is ok). Watching Redzone on the app is mediocre, usually takes 5-10 restarts to get the Redzone functionality to kick in.
Other than that great job! Keep up the good work!
Each year, the app gets worse.
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Seahawks Fan 12th Man –
2018-09-14
Version 53.1.2
I have had the NFL app for years now, and I loved checking the app for scores and highlights, as well as streaming games whenever I have time to watch. Each year, the app as a whole has gotten worse and more confusing. This season is the worst update yet. I can’t even check scores here anymore because it was never as accurate as it was before. Sometimes, the time on the scoreboard will freeze too, even after restarting and refreshing it. As far as the highlights section goes, I can’t even load a video half the time I try to click on it, and when I do, sometimes the app will give me the boot and I have to load the app again. Also, checking the standings is a joke. The standings aren’t even organized by record, but rather by alphabetical order. It has never happened on the previous updates until this season. I hardly use the app now because I can’t enjoy it without an issue occurring. The older layouts and updates were much better and easier to use.
Inconvenient and confusing
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allynicole4 –
2018-08-15
Version 53.0.6
I have had NFL Mobile for a few years now and have always enjoyed the layout and format of the app; however, the newest version/change is very inconvenient and confusing. Although all of the information is there about your “favorite team”, it requires lots of scrolling and searching to simply find the news stories. The older version was more colorful and organized which made it more enjoyable. Before, if I had read a news story, there would be a check saying I had read it which was very useful. I also can no longer select multiple favorite teams to get updates. I used to have three teams favorited, but thats not possible any more. Lastly, I found a glitch. Two days ago, (Monday) I finally received the final scoring and game score updates on the Ravens preseason game which was Thursday night. It took 4 days for my phone to receive the game notifications. The current version is functional and works, but the old version was much better in my opinion, I don’t find the app as enjoyable anymore.
Not Happy!
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Gogofopie🎲 –
2018-08-09
Version 53.0.5
I am confused as to why the latest update to the NFL mobile app has take away my ability to watch NFL network without login has been taken away. I have Verizon as my mobile provider and I believe that should give me access to local and prime time NFL games as well as Playoffs games and NFL network. There is no option in the other account to select verizon as my mobile provider. The options listed are only for TV providers. Please notify me if their is a way to connect to my verizon mobile account. I remember doing this two years ago and having it be fairly simple and I don’t believe I had to do that again before the start of the 2017 season. Please help me with this because I don’t understand why this has happened. Also why has the ability to view games from past seasons been removed this seems to be highly unnecessary. Please go back to the format the app was in for the last few seasons it was much better. Also recently noticed after other people pointed it out that favorited team games don’t show up at the top please change this back to the way it was. I also think the the presentation on the app looked better last year
“Upgrade” is a disappointment
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One mom –
2018-07-30
Version 53.0.2
We’ve had Gamepass since it came out and I have had the NFL app for years and years. The execution of Gamepass within the App has gotten worst from last year (which I did not think was possible). In fact, the NFL app has gotten progressively worse since it came out. How is that possible?
If I could give this no stars, I would.
Here are my complaints for iPhone app:
- Navigation to older games is not intuitive and not easy to do.
- Favorite team does not appear at the top when navigating to older games
- Audio does not play in the background and cuts out when phone display goes off but not all the time
- when audio cuts out a black screen appears at the bottom of the app where the audio should be and nothing to do about it. You have to exit the app and get back (then have to do the rigamarole of finding the game again)
- once you get back to the game it definitely does not go to where you left off and it is almost impossible to get back to where you were and scrubbing function is awful for the audio. Impossible to know where you were and impossible to get back even if you do know.
- the app crashes with Gamepass audio.
- if you navigate to read articles within NFL while listening to the audio which you should be able to do and you accidentally click on a video it’ll either crash or start the video. And because of the above navigation and scrubbing problems this is incredibly frustrating. At least ask me if that’s what I want to do!
Great idea. Lousy execution.
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Jkdhfgkjhdfgkjdf –
2017-12-09
Version 14.4.3
Live streaming works quite well in general. The problems occur when playing back games after they are done, whether it be video or radio broadcasts. If you just play the content, it usually does well enough. However, if you want to skip around in the game, it is very inconsistent, oftentimes resulting in the stream starting over again from the beginning. Let’s say I want to skip back 30 seconds to watch a play again. There is simply no good way to do this and it’s just problematic for the app. Oftentimes you cannot even see where you are in the video because it does not display all the numbers (the game I am listening to reads “02...”, so I know only that I am sometime in the 2nd hour). This makes accurately moving earlier or later in the stream extremely awkward, ineffective, and pretty much impossible. How about adding the now-standard option buttons to skip 15 seconds forward or backward in the stream? This is NOT hard to do. Also, if you have the stream displaying in full screen mode, you pretty much can’t skip the stream forward or backward. You have to decrease the display size, then you can do it, albeit chunkily. It’s remarkable how far ahead MLB is compared to NFL when it comes to streaming content. MLB makes the experience nearly seamless. With the NFL, it’s an unpleasant experience.