Filled with helpful advice on how to handle e-mail, deal with distractions (distraction and interruptions, plus tips on prioritizing, delegating, conducting more effective meetings, multitasking, and mastering paperwork.) Additional material for this revised 2nd edition includes a new introduction, updated bibliography, and these new materials added to the last chapter: Six Time Management Lessons, My First Boss and Mentor Taught Me, Ten Productivity Principles that May Give You a Competitive Edge and Do You Have Five Minutes to Make a Change?.