2023-08-09
Verification email
I can’t get an email sent to even start my verification?!
Updating
iPhone Screenshots
iPad Screenshots
Description
The new SchoolMessenger app gives busy parents, students, and staff a powerful way to stay engaged with their school or district, and connect to each other.
App Features:
- Easy-to-read inbox that captures all SchoolMessenger notifications, and now two-way teacher-parent-student messages (if enabled by school or district)
- Scrollable notification view to review all phone, email, and text content in a single place
- Detailed preference control allows adjusting notification settings
- Push notifications are available for alerts when school or district sends a message
Requirements:
- For notifications, school or district has SchoolMessenger notification service subscription with SchoolMessenger app enabled
- For notifications, valid email address on file with your school or district
- WiFi or data plan for internet access
- iOS 14+
Note:
SchoolMessenger app is not for sending broadcast messages. If you are a SchoolMessenger Communicate notification customer looking to send broadcast messages, please download the SchoolMessenger Admin sender app.
What's New in Version 1.10.2
Thanks for using SchoolMessenger! This update contains multiple bug fixes and performance improvements.
- Account deletion was added to the SchoolMessenger app. You can delete your account via the app.
Love the app? Rate us! Your feedback helps us create a better experience for you and for all of our customers.
Seller
Name
Reliance Communications, Inc.
Information
Developer
Categories
Version
1.10.2
Size
37.1 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 14.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, French, Spanish
App Store: Customer Ratings
Ratings & Reviews
4.0 of 5 (605 Ratings)
App Store: Customer Reviews
2023-08-08
The best app I ever use
Love this app very reliable, and very informative.
2023-07-31
I can’t log in and your email never been delivered
I have an account but your email never been delivered. I have a trouble communicating with my kids school. Please help.
2023-05-10
Alain Barrera
Excellent application to communicate with teachers and school in general, my daughter comes from a country where we do not have these privileges, congratulations to everyone in general
2023-04-24
This app is awesome
I have had this app since 2020. My school sends me events that is happening the next day and the day after that.
2023-03-17
Staying in the know!
This app is truly a game changer! I love that at any given time I’m kept up to date with school an staff functions as well as with my child’s grades, an assignments no more waiting on emails or playing phone tag with busy teachers an parents. THANK YOU!!!
2023-01-30
Poor sign up process
Who thought it was a good idea to have the password field on the iPhone use “scan” instead of “paste”? Terrible for people using password managers. And no 2nd password field to make sure you typed it right? Terrible for people NOT using password managers. And for some reason it doesn’t recognize the email address that the school uses to send me email every single day.
2022-11-01
Messenger no longer works
Worked twice, now I can’t send attendance messages
2022-10-26
Awesome app
This app is seriously awesome!! Make everything so much easier.
2022-10-18
Perfect for Communication
This app makes it so easy and convenient to send and receive quick, pertinent messages to and from the school! I have been waiting for years for this type of communication, it is fast! If you want a detailed message, use email, even though this app does provide that format. I overall a +5 rating!
2022-10-10
Not very good
There are 3 main problems with this app. 1) it frequently logs me out and then I don’t receive notifications. This is a messaging app. If you don’t get notifications then it’s useless. 2) in the message format the text is too small to read and there is no apparent way to zoom in or enlarge. 3) there are a bunch of quirks in the attendance area. Especially with widgets being below the keyboard with no scroll bar or other indicator that something else is required. Also the contrast between light blue and white is difficult to read.
2022-08-19
Great new tool so far!
I’ve only gotten on it for a few minutes so far. I still have to learn to do a few more things. But so far so good!
2022-08-18
Already frustrated
Tried to make an account because our district is now using this App. 3 years there and 3rd app. Anyway, tried to create account with email on file with the school and told a verification email would be sent. Got no email and even checked spam and trash. Tried to change password and told no email exists. Tried work email and told it was not on file. Tried again with the email i knew was in file with the school and told it doesn’t exist. Tried to change password again and said a reset email would be sent but hasn’t sent. Sent an email to myself from work and it went through in leas than 30 seconds so i know its not my email not receiving messages. Second day of school and I already cannot. I hate this app.
2022-07-29
Please Fix
App is not working can not sign up
2022-05-06
Get this app NOW!!!
I love this app because it keeps me updated on everything that’s happening at my school! 😁
2022-01-11
terrible
Can’t copy the text or click on links in pdf attachments
2021-09-24
Useful but hard to read the tiny text of messages
The most useful aspect of this app - getting a direct notification instead of needing to listen to a call of unknown length - could be vastly improved if the message could be read in a user-friendly way. The tiny text is barely readable on even a large phone screen.
I do appreciate getting the email and voice options in one place, and I’d really like to be able to quickly scan the text.
Devs, please try reading a message in app - while it’s possible to zoom in, the usability for reading a whole page is atrocious. I usually give up a scrolling side to side and just leave the app to load the email.
Supporting viewing in landscape mode would fix this easily! You could also support Dynamic Type. I see this has been reported to the developers for *years*, and it wouldn’t take a lot to make this much more user-friendly.
2021-08-13
edna karr
This app is trash and not school appropriate.
2021-04-23
Unreadable font makes app useless
Unreadable font makes app useless.
2021-02-24
Sneaky
I’d like to point out that you really have to download this app if your child’s school uses it, if for no other reason than because on the screenshots in the iOS store the teachers name is Krabapple....also it works really well.
2021-02-01
Great App!
School emails are separate for all of my other emails, therefore we no longer miss any emails from the school. I recommend this app to everyone.
2021-01-07
Terrible.
If I could give zero stars I would. This app is not conducive to a parent or a teacher’s needs. As an educator, it will not allow me to delete messages. Sending a message to families is a multi step process that can be aggravating to deal with especially if one is in a hurry. Notifications do not go through properly. (Either not at all or 12 notifications for one message) There is no way for a parent to begin a message to me through this app. They are forced to reply to an announcement I have made and most parents have opted out for fear of everyone seeing their replies (even though I make it private). Parents are not getting messages until a day or two later. My school district has had to send out MULTIPLE test messages in the middle of the year to ensure everyone is receiving the district’s messages. There are some serious functionality issues with this app. School messenger should contact Remind Me and take notes. If our district hadn’t taken on this app I would still be using Remind for my classroom and families. Good luck to those of you who have download this horrible app.
2020-12-31
Has been glitching for months
Worked fine for a couple years and now the app keeps telling me messages are unread when they’ve all been read. Number of messages never gets deleted when read. Reached out to customer service on app and website with no help. Also preferences for notifications not working. Getting calls and emails when it is set to text. Really frustrating and annoying
2020-12-10
Notification Crazy
I get about five push notifications for every actual message from my school district. A little ridiculous...
2020-12-02
Repeating notifications are maddening
The app notifies my of each message dozens, AND DOZENS of times. Doesn’t matter what i do, what I read, what I tap, what I delete. Ding! Ding! Ding! It’s done it 7 times as I write this review.
2020-11-29
Winter Springs High School 🐻
We didn’t have this when I was growing up. I gotta love it! they can’t get away with nothing anymore. Ha
2020-11-26
School Messenger
GREAT APP!
2020-10-30
Doesn’t work very well
It does it’s job of providing you with messages from your school, however there are some MAJOR issues. First, there’s no way to mark multiple messages as read, so if your school has posted 100+ messages before you signed up, you have to go through each one individually. Secondly, pick a memorable password because you’ll have to log back in every other day for some reason. Lastly, as of the past few weeks, when our school posts a message I literally get about 20-50 push notifications in a row about it. It has gotten so bad I’ve just removed the app.
2020-10-29
Enjoy this app
I would like to say that is app works for me. It makes it easier for me to update who care get the notification or not, or just emegency. Sometimes with all the work that I have, I tend to be forgetful about the update meeting I can go to. I would differently say try this app and work through it, you won't regret it.
2020-10-17
Ugh
Constantly logs me out. Recently it started constantly notifying me despite having notifications on the app turned off. There were no new messages it just kept randomly sending me like 10 notifications in a row a few times a day. Turned off app notifications in my phone settings. About to delete the app If this doesn’t work.
2020-10-16
:|
the idea is cool and all but it keeps blowing up my phone for messages that i already saw.
it also logs me out periodically but whatever.
2020-10-05
Keeps sending notifications for read messages
Had to uninstall due to app continually sending push notifications even after message is read in the app.
2020-09-14
Always a pain
Have to re login almost EVERY time! Duplicates messages I get texted to me! And to top it off, it doesn’t flag messages as read after reading them causing me to constantly check since the app icon shows the number of “unread” messages!
2020-09-09
No longer remembers password (keychain) which makes it worthless.
Last year this app worked well for me to receive messages from two different districts my kids are in.
This year it fails to get the password from the keychain.
Not useful
2020-09-04
Like scrolling?
When you are in a messaging conversation with one or more people, this app takes you to the beginning of a conversation instead of taking you to the most recent message forcing you to scroll and scroll until you get to the most recent message. The authors of this app must not text and know how nice that feature would be.
2020-09-02
Great idea
I like this app. Great way to have all my kids school in 1 app and be connected. I truly like this.
2020-08-29
Great information tool!
This app makes it super easy to give & receive information from my students school! Great tool for sharing information... Betty
2020-08-22
It’s great!
It’s just great!
2020-08-20
Stay Communicate!!
Thanks for so such amazing app!! My #1 priority is to be in touch with my kids schools specially on this new school year having a transition to online schooling. After looking around the app, I found out its really easy to keep in touch with all the messages. I highly recommended!
2020-08-19
School messenger
Easy to use and understand I love the voice messages that we get from the teachers will see how good it is once school starts
2020-05-28
Grin and bear it
This app is bad. Like you just got bit by a junkyard dog with rabies bad. My family uses this app and we regularly encounter delayed notifications, UI issues, and messages disappearing/reappearing.
Update: Some time has passed. This app is still a dumpster fire and I’m genuinely amazed at how bad it is. This is not hyperbole, but a freshman CS student could code circles around the devs who birthed this from the bowels of mediocrity.
Update #2: A few months into the future. Was using the app and it’s still a steaming pot of hobo chili. Seriously, it’s that bad.
Update #3: The school year has come and gone. Unfortunately this app is still here. Still plagued with UI and notification issues. I’m still baffled that any school district would select this product over any of the competitors. I’m including carrier pigeons in that “competitors” group. Pigeons aka Flying Rats > School Messenger.
2020-04-22
Great app!
It is a seamless working app. Easy to navigate.
2020-03-20
Keeps us informed!
With everything going on right now, this app keeps us informed! Our school, community and safety are most important!
2020-03-15
Bad
This is bad
2020-03-13
Abismal
This app is seriously a waste of storage. I have problems logging in every time I want to use it and it constantly crashes on me. With all the problems and bugs it’s almost impossible to use.
2020-01-17
Immediately crashes in iOS 13.3
I’m on an iPhone 11 running iOS 13.3. The app crashes immediately on opening. Tried several times force quitting the app each time.
2020-01-15
Perfection
Exactly what I was looking for, and more.
2020-01-02
School messenger
Amazing app awesome at getting messages from the school on time
2019-12-17
Awesome app
This app is amazing! Thanks Mrs. Frazier for all your help!
2019-10-23
Unable to log in
I’m unable to log in. It says I have to verify my account by following the instructions sent to my email, but I never received one (not in spam folder). Then, when I click resend verification email, it tells me “access is forbidden “.
2019-04-27
So disappointed
After getting my colleagues and classroom parents all pumped up about using this app, I could not be more disappointed with the outcome. Currently, my school has the largest amount of participants signed on district-wide (85%). All I keep hearing is that School Messenger is ineffective. When I’ve asked why, here’s what I’ve heard:
1. It’s super laggy (slow).
2. It won’t allow me to post pictures/files.
3. It’s slow to load.
4. The font is really small with no ability to enlarge font size.
5. It only orients portrait on my iOS devices. (A landscape option would be nice).
6. My parents are complaining of not receiving my messages.
7. My parents are complaining of having text messages forwarded to inactive landlines. When they’ve attempted to update the account with current phone numbers, the app won’t allow them to.
8. Another parent complained of receiving messages in a language not spoken at home.
All in all, the parents and staff at my school are preferring to use Remind or Class Dojo over School Messenger. If things don’t change fast, you’re going to lose your clientele.
2018-11-03
Awful
This app has so many issues. It’s irritating that my school district chose it as our means of communication with parents.
1. It’s cute that parents can ❤️ a message but there is no way to find out who it is that liked it.
2. I can only send one picture at a time and half the parents can’t download it.
3. When I send out a group message and a parent comments, I can’t comment back to them directly. The whole group can see my message. It makes me look dumb. Instead I have to go back try and find that parent and remember what they asked and respond separately.
There definitely has to be a better way to do all this. Too many bugs to list. It is awful. 😡 I hope they can fix all this or my district can find an app that is easy, convenient, and actually WORKS!
2015-04-23
SchoolMessenger Info Center
I just downloaded this App. Had hoped for a little more within the App. Example: We use School Messenger at the school I work for, my kid's school also uses School Messenger. The email addresses in those systems are not the same. It appears as if you have to log out of one account (email address) and then log in as another account (different email address). The ability to kink multiple email address or school systems to a single account would make the App easier to use.
It is new, so I expect this will be a common suggestion and change in a future version.