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QuickBooks Workforce

QuickBooks Workforce

Released: 2014-07-17
© 2025 Intuit Inc.
QuickBooks Workforce - QR Code
Version 4.80.3
4+
Download on the App Store
Version 4.80.3
4+
Download on the App Store
Released: 2014-07-17
© 2025 Intuit Inc.

iPhone Screenshots

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Description

QuickBooks Workforce—an app for QuickBooks Payroll and QuickBooks Time (formerly TSheets)—lets teams view pay info and track time in one place.
Pay features are available to businesses that use QuickBooks Online Payroll & QuickBooks Desktop Payroll. Time tracking features are available to businesses that use QuickBooks Time.
What your team can do:
• Access pay stubs, W-2s, and other pay info anytime, anywhere
• Clock in and out, even without Wi-Fi or service
• Submit and track paid time off, sick days, and holidays
• Edit timesheets and manage job schedules
• Switch jobs, pause tracking, or take a break
• Use GPS location-based time tracking
• Add photos and updates in a project activity feed (QuickBooks Time Elite only)
What an employer or admin can do:
• Approve, edit, or delete timesheets
• Schedule by job or by shift
• See who’s working and where in real time
• Set up a geofence that reminds your team to clock in or out when they enter or leave a job site (QuickBooks Time Elite only)
• Create or modify schedules
• Push, text and email alerts are triggered if employees don’t clock in as scheduled, or approach overtime
• Track vacation, sick, or holiday accruals for employees
• See day and week totals, plus other time reports, at a glance
• Oversee team productivity and project status, and adjust budget, deadlines, and resources as needed (QuickBooks Time Elite only)
Extra benefits:
• Save on payroll costs and eliminate manual data entry
• Get real-time reports in multiple formats (PDF, CSV, online, HTML)
• Data seamlessly integrates with QuickBooks Online & QuickBooks for PC (Pro, Premier, & Enterprise)
• Integrates with other payroll, accounting, and invoicing software
• Protect yourself against labor disputes and audits with a detailed time log
• Accurate time data replaces paper timesheets and makes payroll and invoicing faster and less costly.
• Developer open API
Terms, conditions, pricing, special features, and service and support options subject to change without notice.

What's New in Version 4.80.3

Bug fixes and performance improvements

Information

Developer

Categories

Version

4.80.3

Size

227.3 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 16.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

Spanish

App Store: Customer Ratings

Ratings & Reviews

4.6 of 5 (162,076 Ratings)

App Store: Customer Reviews

2025-07-03

Set hours - correction

Good app overall but wish that I could adjust my hours when the app does not catch me logging in c and out.
Naples Diva
Version 4.80.2
2025-07-02

Maybe add an “are you sure” to clock-outs and even clock-ins?

I’m still finding that I’m accidentally clocking out (and almost clocking in) often times due to the awkward positions of the clock in and out buttons. I unintentionally clocked out again last night and had already swiped the app to be off the screen. I was opening my iPhone 16 Pro from its locked screen and the work force app opened again as well and I inadvertently pressed the clock out. My boss had to correct it again due to this being just an hour and twenty-six minutes after clocking in. Please add an “are you sure you want to clock out (or even clock in)” prompt or move the danged buttons from the bottom of the app or something! Thank you! Otherwise I love the app.
Rresquire
Version 4.80.2
2025-07-01

Easy listening

Love this app! So easy to have everything all in one place ⭐️⭐️⭐️⭐️⭐️
Wileycoyote2021!
Version 4.80.2
2025-07-01

good app

I really like the app but aI think that will be easy to choose specific date to verify paychecks
Jfalcao
Version 4.78.1
2025-07-01

Gay

Very gay
Los west
Version 4.78.1
2025-07-01

Pay

❤️❤️❤️
Chato 61
Version 4.78.1
2025-07-01

Great app

This app is good to use if u wanna see ur hours an pay an want access to ur stubs
$hashbrown$
Version 4.80.2
2025-06-30

False information

In your disclosure about agreeing to location tracking with quickbooks time, it’s stated that employers will not have access to location tracking data. After speaking to an employer they mentioned to me that they opted in to the location tracking intentionally for transparency. In the most general sense possible you’re a liar or spouter of some half truth bologna. Not that I’d trust intuit anyway but geeze. I’ll make sure more employees are informed about this. ♥️
Fuuuuuucccccccccck u
Version 4.80.1
2025-06-30

TOO many bugs

The app design itself is pretty simple. it’s just that there is so many bugs that app it’s making me so mad!!! The only pro to this app is that you can easily clock in and see how many hours you work for the work period very quickly. The cons are it’s so easy to clock out on accident. It also would randomly clock me out at random times. not only that when I clocked out the live activity on the iPhone lock screen and dynamic island was still on and running. so when I try to do to fix it was I deleted the app and then re-downloaded it and then logged in with my SAME info. then half of my timesheets were GONE. This app is so flawed that is making write a review. I never usually write reviews like this.
monkeilo
Version 4.80.1
2025-06-26

Maintenance Supreme

It’s got some glitches - nothing that can’t be worked around or addressed ! Great app in general !!
la-vaquita-s.a.
Version 4.78.1
2025-06-26

Laborer

Love this app
Ghostnyc718
Version 4.68.2
2025-06-25

They don’t have the same options

The online version is better I don’t understand why it’s not the same
Anwr5aa
Version 4.78.1
2025-06-25

Offer from work

I love it! Helps me keep track of payroll and has excellent benefits!
Dogmeat 5740
Version 4.80.1
2025-06-25

Ok

100%
RigoA-TeaM
Version 4.78.1
2025-06-25

Great App

This is the first app like this that I have used but all seems to work as it should.
slow-head
Version 4.78.1
2025-06-22

Where has the schedule/clocking in gone?????

Whatever new update has happened has made the app unusable for me. I can’t figure out where to clock in for work or see my schedule. I’ve scoured the app. What’s going on?????
Al.A.Mikell
Version 4.78.1
2025-06-21

Needs additional features

I would appreciate being able to set the time period that is being tracked. For example, how many hours did I work in a two-week period or for the month. Right now, it only shows me how many hours I worked per week.
BigL2019
Version 4.78.1
2025-06-20

Good app!

Have everything to know about your earnings from job!
pitrad
Version 4.78.1
2025-06-19

Battery

Kills my battery
braymae1590
Version 4.78.1
2025-06-19

Years later, still terrible

No iPad app. No watch app.
nick.name:
Version 4.78.1
2025-06-19

Buggy

Constantly removes my ability to clock in or out while on site of the job and removes the ability to look at my worked hours every week constantly resetting the app
Boogie paunts
Version 4.78.1
2025-06-18

App

I love this app. Convenient and always up to date on everything.
Tee1993_
Version 4.78.1
2025-06-18

Surgical Tech

Easy site to navigate
AJSmith66
Version 4.78.1
2025-06-15

Frank

Five out of five… Gives me all the information I need 24/7
Hhyugtf...476
Version 4.78.1
2025-06-13

Paystub

Pay
cowboys972
Version 4.78.1
2025-06-12

Perfect!

So easy to use and info is clear and precise!
Chrissygirlred
Version 4.78.1
2025-06-12

Payroll

The Best App thus far
Tawanakie
Version 4.78.1
2025-06-10

Work and taxes

Please let the app log me in for work and W2 separately
Right now it it asks me to Log in using the taxes.
Maytgf Dr tyhfrrggggfffrhjn
Version 4.77.2
2025-06-10

Why. Just why.

I need to have this app for my job and my gosh. If I could track my time myself I would. Our bookkeeper puts in our paid holidays at the beginning of the year and I always have to scroll through all of the holidays to get to the current day on my timesheets. For some reason if I select on the drop down “Hide Time Off” it will only show my unpaid lunch breaks. And now the time is completely off. It’s reporting over an hour than I actually have worked. I have tried reinstalling the app, contacting support, and nothing has helped. The only option support gave me was “access the website from a desktop computer instead of using the app”, unfortunately that’s not always available to me. Please intuit, do better.
thejennyzee
Version 4.77.2
2025-06-10

Spectacular

Gives me everything that I need and that’s all I could ask for.
Rhino 86
Version 4.77.2
2025-06-04

Dial up connectivity

Only forced to use the app for work. It’s constantly glitching, and not recording properly. Reverts back to old jobs taking multiple attempts to clock in for another job. Very annoying
Job and class are almost always paired the same. It’s super stupid to have to pick them each time, why can’t they populate all rows to the last setting they were on when a certain job is selected.
Big giant fart is all I expect to see in return from these insights. Use your app? You’ll see exactly how it works.
Has anyone tried to actually use their app yet? Still a big smelly fart
grtxyz
Version 4.74.1
2025-06-04

Too slow

It takes a lot of load time, just to see where teammates are at.
radiogrey
Version 4.77.1
2025-06-03

Easy to use

Very simple
WilliamSclafani
Version 4.74.1
2025-05-30

Time tracking no longer works

This app used to work well but it no longer works at all! Because Intuit refuses to make a separate app for timekeeping --when you log into this app, it just automatically takes you to the payroll functions and there's no way to get into timekeeping anymore! I don't understand what is wrong with a company this big and why they can't just make a separate app or create one that actually works!
Meredith in Lafayette
Version 4.74.1
2025-05-29

LAGGGY

SO LAGGY
dbaurhwlienr
Version 4.74.1
2025-05-29

Again

Installed latest update will not work, not loading
L23z
Version 4.74.1
2025-05-24

I don’t

Gf t rrr j
Casard
Version 4.74.1
2025-05-23

App keeps opening during lunch and logging me back in before my lunch is completed

This app has a splash screen that you can’t disable when logged out for lunch. While in my pocket, contact with the screen can end your lunch break in the system. This reoccurring issue has caused tension with my boss.
53215 mile with
Version 4.74.1
2025-05-22

Worst app I’ve seen

Just mind blowing!!! This app freezes, is laggy,and just doesn’t function well at all. Literally the worst app I’ve ever dealt with. Unbelievably slow. App has almost caused me to wreck twice and costs me approximately 30 minutes every day waiting for it to “catch up” when I press any button. No excuse for a company with the available resources this company has to have something as bad as this. It doesn’t deserve 1 star. I hate to rant but this thing is disgustingly bad. Hopefully my company finds another app for timekeeping because after a year of dealing with this, they’re obviously not ever going to try to fix it. If you can get away with never using this app, trust me, don’t
Worst app on earth
Version 4.73.1
2025-05-21

Great

Fantastic
geogarcial
Version 4.73.1
2025-05-20

Functional

Map doesn’t sync correctly and will show me clicking in miles away from where I am sometimes and it spudders when I try to clock in or there is an uncomfortable pause when trying to clock in. It’s not perfect but it works okay. Sometimes it won’t let our tech clock into jobs making the tracking very difficult
punker doodle
Version 4.73.1
2025-05-19

Employers beware

If this app was solid and not buggy it would be a wonderful app. Instead it is really buggy and not saving certain things or not loading at all. I am constantly being reprimanded by my employer for erroneous clock-ins that are not my fault but the fault of the bugs in the app. App support isn’t really all that accessible either.
To you employers out there considering this app: if you want a contentious relationship with your employees where you are constantly fighting with them about their clock in’s this is the app for you.
I am a great employee but have problems only because of this app and my company’s insistence on its use.
jspeed87
Version 4.73.1
2025-05-17

confusing timesheets

very confusing time sheets that do not display hours numerically. also when i press the widget it automatically clocks out without confirming. horrible design. i have to use a separate app for my personal records of my worked hours
Wise Whiskers
Version 4.73.1
2025-05-15

HELP

I’m not to sure if it’s just me or this has happened before to somebody else?!!! But I couldn’t clock into work for a while , I can’t even see my hours!!! IVE DELETED and Reinstalled this app FOUR TIMES ALREADY AND STILL GIT THE SAME RESULTS!!! Only reason I’m still trying to get this app to work is because my boss uses it!!! But is it really worth the stress?? And with no help from the developers, I’ve tried numerous times to contact them and till now I still haven’t heard back
Lanz 1
Version 4.72.2
2025-05-14

Mr

Great easy to use
Ricky Cryer
Version 4.72.2
2025-05-14

Absolute garbage

Only use the app because I like getting paid by my employer. The app is so full of bugs it’s sad. You have to input your information at least twice, sometimes upwards of 5 times before it actually registers. Newest bug is signing you out every time you close the app.
smofskren
Version 4.72.2
2025-05-14

Efficiency

Very slow app.
As a tech using this app it takes more time out of my day to switch from customer to customer when clicking on something takes 5-15 seconds every time I click for something to then happen. For me to switch customers can take up to 5 minutes and when you are switching customers 10-15 times a day that’s a lot of wasted time.App logs you out constantly, clocks you out so you have to go back in the app later to fix your time sheets.
Ethan Hoekstra
Version 4.72.2
2025-05-13

Certain tabs disappear

For over a year “‘money” and taxes was available to me. Then when it was finally available, my clock in wouldn’t register to my employer. I was advised to redownload the app, and now it’s happening all over again. Also not letting me access my “paystub” online either. WHY IS THAT???
gvhg mob g th gf
Version 4.72.2
2025-05-07

Animal tech

5 stars
Dargrace
Version 4.68.2
2025-05-07

Good

We had another clock in app—- trash
Not this one though. This one very good
🐍🐍🐍🦎🦎
Version 4.68.2
2024-09-21

Worst app ever

I've made over 100 calls into Quick Books Workforce tech support due to the nonstop problems with this app. The problems all started when it changed names from TSheets. The problems I have been with 4 different iPhones. The app freezes, crashes, is very unstable, will cause my phone to reboot, loses my notes all the time and I have to re-enter it 2 or 3 times. Simple tasks that should take 30 seconds to complete now take 3-5 minutes. I've had my cases escalated to the engineering department and the problems all go unresolved. Numerous app updates, iPhone on latest firmware iOS, nothing fixes this problems. Most of the time I get the white screen of death with the loading wheel that just spins and spins. I have to log out and log back in, delete the app and reinstall it weekly, and nothing fixes it. It also kills my new phones battery in like 6 hours. iPhone 15 pro max, my battery health is now down to 80% capacity after 1 year old. This app is just poorly made and is a disservice to and for its users.
Acetechno Installer
Version 4.49.1
2024-08-09

won’t turn off when i clock out

clocked out, noticed literally nothing turned off. tried to contact customer support (who was very nice to be fair), had to give them my email, problem, and name like three different times before i could do anything. then the rep asked for a ‘company identifier’ which i could not find at all. tried to go back to my chat with the customer support staff and it just wasn’t there anymore. the app is still running in the background (despite me closing the app entirely through my phone) and when i go to my lock screen it’s still counting up minutes on the display that appeared there.
I just want to know what’s happening, did i screw up my time card? do i need to tell my boss i broke it? am i going to get paid? is my battery going to be passively drained by this app until i delete it? why can’t i use the app to find information WHILE im trying to use it to talk to customer support? why did i need to provide the same information repeatedly?
it seems like yall have a great customer support staff, but between the redundancy and inability to solve my problem i’m honestly just disappointed my first experience with this app had to play out like it did (Again though, no fault on the representative I spoke to, i’m quite happy with how they tried to handle it up until i couldn’t access the chat between us in the app)
S͎o͎m͎e͎o͎n͎e͎
Version 4.43.2
2024-06-28

Disappointed

I’m currently reviewing other time tracking apps to replace this one. With just under $40 every month for two people to track time, it’s not worth it. I feel ripped off every time I see that transaction go through. Sure logging in on a computer usually works just fine, however the mobile app does not work at all. Which is my preferred method. Being able to clock in right when the job starts to clocking out right when it ends seems like a feature a time tracking app would provide. My mobile app shows I’ve been clocked into a job for months. Months! I deleted the mobile app, I’m afraid if I try to “fix” it that my actual real time tracked will get messed up. Many months later, I have a new client, I grab my phone to clock in upon arrival. I quickly remembered I deleted the app but couldn’t remember exactly why so I redownloaded the mobile app. Logged back in to discover, I’m still clocked into that job mentioned above. Unreal. I still can’t use it. So frustrating. And the reports section should be easy and convenient. It’s not. When you pull a timesheet that needs to be printed or saved as a pdf, the report doesn’t provide the calculation of the total hours. That’s like the main thing it should do! So I have to insert text on my pdf with the total hours or hand write the total hours. If you use the notes section, which I do, you can’t actually see your notes until you create a pdf. But once you do that, you can’t see the total hours worked. What a joke.
jamiemarie1
Version 4.39.1
2024-06-26

Can we give 0 stars?

QuickBooks made changes to the project creation process without prior notice. Previously, entering project data twice was already cumbersome, but now it requires three entries due to synchronization with QuickBooks. Consequently, previous projects cannot be used in the same manner anymore; each one must be re-entered separately. Unfortunately, there's no option to sync old projects with the new ones needed for field access. It would be beneficial if QuickBooks informed customers about such changes beforehand. Furthermore, contacting QuickBooks support takes a minimum of 2 hours, and often the representatives are unfamiliar with the software, leading to frustration due to inconsistent support. Additionally, uploading pictures to projects has become excessively slow. If updates are being made, they should ideally improve, not worsen, the user experience.
Judge Law1313
Version 4.39.1
2023-11-02

This App’s Functionality is Patchy, At Best

I work on the employer’s side using this app, and since June I’ve been getting mixed messages from Intuit about the access to our pay stubs within the time tracking app. We’ve been told they’ll be together, we’ve been told now that they’re separate, and any method that we’ve been able to use to access our pay stubs is too complex and not at all what we were told we’d be able to do. The screenshots on the App Store don’t align with what we’re able to see in app at all. With the frequent updates and changes, my employees can’t clock in and remain clocked in - the app keeps clocking them out. I’ve spoken to support several times with no clear answer on when this will be fixed, and I have no other recourse but to leave a poor review. We’ve been considering going another route with time tracking because this has been going on for over 4 months. All I can tell my employees at this point is that there’s a new update every couple of days or so and to take the new update.
mvonbarn
Version 4.15.1
2023-09-25

Buggy and now completely unusable

Ran this as QuickBooks time and had some issues, but it worked better than the previous app we had been using. Our accountant requested due to the integration with quickbooks. Had some initial challenges with project posts not syncing with the server so I would reset the app and it would get better for a while.
Last reset was about a month ago now and I haven’t been able to log into or use it since. It sticks on the “setting up your account” screen indefinitely. Customer support has given me a “we’re working on it” response with no ETA and a “use the web interface in the meantime” solution.
I cannot use the web interface through my phone effectively. What worked through the app in 30s now takes 5 minutes to work right.
Completely disappointed in this product and more so in the customer service.
Gamedud
Version 4.10.5
2023-08-24

What was once a good app

This app used to be perfect! It was simple and straight forward. I can’t count how many times I’ve had to call the help desk just to sign in to the app or the times that it will just delete my clocked times or change job locations/or any of the other options for no reason!
The “remember selections” option is non-existent any more. You used to be able to switch jobs and only have to change one or two options per job… now, no matter what, you have to manually enter in every option and the help desks response to their crappy app is “well, you just have to live with it…”. I have had to delete and reinstall this worthless app at least 10 times just to sign in! They turned a simple, reliable, user friendly app into something that makes you want to throw your phone at a wall every time you have to use it, all for the sake of changing the look/layout. If it’s not broke, don’t fix it!
Tschomber
Version 4.5.1
2023-08-01

Workforce changes not improving

One of the greatest features of this app was the geo tracking. We use it on daily basis to see where our employees are / how long they have been on a job and it helps with time tracking to complete payroll and billing. When they changed the app to workforce the geo tracking stopped. I have called several times and am. It given any time line for this bug to be fixed. It has been a month since the bug was first reported and still no update. No projected time for fixes. Extremely disappointed
8-1-23- after writing this review I was contacted by one of the developers Nathan and after some clarification that our problem was with the mapping functionality not the geo tracking as I had written above we did determine that there was a setting in the app that was causing this issue and he walked us through how to change that which has corrected our problem.
I’m sorry it took the writing of a bad review to get someone’s attention but glad it got fixed.
If anyone else is having mapping issues you need to switch to the live version of the new update out of the beta version- it’s under the wand settings in the app.
Thank you to Nathan for helping us fix this issue 😊
DBMS-31461
Version 4.4.1
2023-07-22

App is automatically in Beta

I forgot to clock in at work a couple times and wrote a comment in the app saying to clock me in at x time. Come to find out no one received my comment and I almost got fired. Turns out the app automatically puts you in the beta version where the comment feature doesn’t work. I don’t know why a time keeping app for work AUTOMATICALLY puts you in a beta version where some features don’t work. Have people opt in if they wish, but do not put people in the beta by default for something that tracks people’s hours for pay.
Jones Beermaid
Version 4.3.1
2023-06-09

The Quickbooks acquisition and redesign has ruined this platform

Despite being a beta release for almost a year, where you could switch back to the original interface, this app is extremely buggy. Everything you expect it to do smoothly, it fails to do so. Switching your time sheet is extremely frustrating. Every single time, you have to re-enter your switch time twice, because it won’t accept it the first time and saving a change doesn’t change anything. It asks you for the project name, but not for the service item, which is generally what I’m changing when I switch. If you’ve been working on some thing for an extended period of time, despite manually setting a time for the switch, it prompts you to confirm a clock out time. If I switch tasks, and change the service item, the next time I switch, it reverts all of the settings, back to the initial timesheet, not continuing what I was doing previously. I revamping this app, QuickBooks has made this the least pleasant user experience out of any professional app I must use.
mwhalentech
Version 3.104.2
2023-06-02

Terrible support

When this was tsheets the product was great and the support even better. The integration with quickbooks was seamless. As soon as quickbooks purchased it and turned it to quickbooks time, the quality dropped and support became some of the worst I’ve ever seen. The integration with quickbooks desktop has failed many many times and each time takes days and dozens of phone calls before the issue is resolved. Finally a few weeks ago the syncing between the two crashed again. This time no resolution. The solution quickbooks recommended? Send us your company file in the mail while we attempt to figure the issue out. In the meantime, everything we do in qb over those few weeks they have our company file would all have to duplicated and re entered once the company file is returned. No thank you. Is qb going to pay for all that data entry? Of course not. How does your product get worse now that you own it? And how do you not have any solutions to offer? We are now switching away from quickbooks time after 4 years of using it because other companies have figured out how to integrate with quickbooks better than quickbooks has. Ridiculous.
jpommerville
Version 3.104.2
2023-01-25

Does not work

Okay, I was never a fan of tsheets, but we use it for the easy quickbooks integration. The mobile app in particular never worked well. I jump between half a dozen projects 10-20 times a day. Chief complaints are that it takes a full minute just to change what I’m working on, it ignores many of my updates (particularly when I need to adjust time), and when I realize I didn’t change projects I can’t tell it that I changed projects five minutes ago - instead I have to clock out, adjust that time, clock in with the new project, and adjust its time. I tried the new beta experience and I think that was worse. All of that was inconvenient, but with the iOS 16.2 update it just stopped working entirely. I can’t even clock in now. Like it acts like it is clocking in, but then it goes back to clocked out status.
DrZow
Version 3.88.2
2023-01-16

Very disappointing

I’ve used time tracking tools for years. I staryed w Exak Time, then to a couple other programs. After Tsheets was purchased by Intuit the program went down hill. When reviewing time sheets on the computer yo cannot edit the main body of text but instead have to hover your mouse over three small icons to the left, open a pop up window and then edit- it’s clunky. In addition, Intuit updates oir administrator wirh a vendor who was never an administrator of the company about every 4 to 6 months- trying to fix this each time has been extremely time consuming and frustrating. Also, it is inconceivable that a program would require you to be tracked “always” even when you are not using the program- why? The inly conceivable answer is big data, to sell my info. If there were a better option my company would switch in a second. The time tracking program is called “TSh*ts” around here. The same for Quickbooks. I still have to use excel spread sheets to get all the reporting my company needs- why??? And, It was quite a money grab when they forced the subscription service away from desk top software. I’ve been a user for decades and have researched options over the years (and switched one time), when something better comes along i will jump ship in a second.
harveyarley
Version 3.88.2
2022-08-30

Adding time off got a bit more difficult

I am my company’s administrator and was attempting to instruct a new employee in adding time off (a week’s worth) in the mobile app. This used to be pretty easy to do. Now you have to select “add day”, then click on the displayed day/date which is the current day, then select “add day” again to change the dates/times. This is not at all obvious when using it. The scroll is very sensitive too, so if you’ve figured out how to get to the point of changing the day/date and start scrolling to select a day/date and number of hours, as soon as you lift your finger to continue the scroll it accepts wherever you left off as the date/hours and you have to go back into it and continue. Customer service chat offered the advice of uninstalling and reinstalling the app. The problem is in the app functionality. Anyone else having this issue?
Cbattista
Version 3.72.1
2022-08-08

Clunkier and buggier by the day…

Quickbooks Time, which was originally Tsheets, has gotten more and more complicated, clunky and buggy. The more Intuit tries to improve and innovate on this app the more they ruin what was an almost perfect app to begin with. The more features they try to add the more time it takes to do the simplest of tasks that are supposed to help you make money, track time. There are constant location tracking errors, app crashing, and screen lockouts that cause more time to be spent troubleshooting just to clock in and out of a job. Way more complicated than it needs to be. Very disappointed with what they changed from Tsheets and now with the new beta. I understand they're trying to make it better. I’ve sent many suggestions but it seems they are only interested in making it look cooler or have more features that I doubt most users actually use. I need this to track time, that’s it, if it can’t do that well than it’s not helpful to have all the other features.
j.tschupp
Version 3.69.1
2022-05-26

Worked great until new update

I’ve been using this app for the company I work for about 6 months now and haven’t had an issue until the beta update was pushed. Since then, I have had times where I’ve clocked in and it appears that I was clocked in, and then I’d open the app later to find myself not clocked in. I’ve also had entire shifts just randomly wiped, and I’ve also have it run all night with me clocked in when I clocked out. I’ll go back and adjust my times, and then after closing the app it resets like I never adjusted it. Please fix this, peoples paychecks depend on this working correctly. I’m shorted 7 hours for this week because of this not working properly, and communication in my company is terrible so I don’t count on them fixing it for me.
aquamarine310
Version 3.59.1
2022-04-20

Extremely unreliable.. notice the lack of responses on bad reviews

Been using this for a few years now. The gps tracking is NEVER accurate. The customer service is never helpful and very basic (at its best). When reporting issues to the company , they never recognize any issues as a fault on their end. The solution is always “try updating the app”. When you let them know it’s still not working, they promise “someone will contact you” and it never happens. One employee has not been able to use his account for over six months and was told by technical support to “create a new email address and see if that works” I can’t believe it has taken me this long to finally give up on these guys. Don’t waste your time/money on this app unless you enjoy listening to elevator music for hours at a time to get nothing accomplished and be fed empty promises.
TheIrieTree
Version 3.52.1
2022-03-02

Very disappointed

I’ve now tried to reach out to quick books twice to talk about features I need and bug with this program. I’ve been using TSheets for 5+ years now, as soon as quick books took over they are of course in reachable and don’t respond like the old company used to. Now, I’m just a number. Really sad to see a good program and good management go away and corporate style come in and not be responsive to the customers you serve. I have over 50 employees and pay a good amount monthly to use this program. It now runs slow and has glitches and the lack of response is very disappointing. As of right now I would not recommend this product to any other businesses. I’m having to deal with it because I have been using it for years and don’t want to switch..
BinHawaii
Version 3.47.1
2021-09-29

Arbitrarily cut off my records

This app was working fine for a period of time (I’d say six months or so), the. It started to warn me of issues logging into the “server”. This didn’t seem to matter because I was still able to log my time and I didn’t need to reconcile it anywhere. But, then suddenly, without any warnings, it shut me out of my data in the last couple of days. It doesn’t seem there is any way to recover my timesheet data so I am left with a need to report my hours and no records to access.
I rated three stars because the app was very functional for a good period of time (over a year), but with no warning or recourse to cut off my records is pretty egregious. Ultimately I’d only recommend if this is something you do to help manage yourself time personally.
Deus19D
Version 3.29
2021-09-10

Calendar sync

Gave this 2 stars because after many times calling them regarding the iOS calendar sync, they have not updated it or even gave any type of solution. It’s simple. Have a real calendar you can subscribe to...you can download an ics file to merge the schedule to your iOS calendar but that’s it. If someone makes a change on the app, it does not show up on your iOS calendar. You have to physically download a new ics file every time you want to update the calendar. Other apps, like humanity for instance, actually let you subscribe to the calendar and it actually syncs by itself. You subscribe once and your set. Don’t know why this is such an issue for tsheets. You can’t even subscribe to the calendar from the app, you have to go on the website to do it. You’d like a big company like intuit would want to make their software function properly. Very disappointing.
———-
Updated from 2 stars to 1 star because after 2 years of asking them to improve their sync feature, they still have not. If I could give them zero stars I would.
FireRunt
Version 3.27.1
2021-09-04

Customer service

As an employee who was required to use this app i have experienced syncing problems to where entire days have went missing because the sync did not finish properly, contacted customer service they ran me around and then basically said I must have reset the app that it was my fault and there was nothing they could do about the missing data, now I have to manually log my entire day but I still have to use this waste of time tracking app thanks btw I still have to go and write down and produce entire written account of all that was done on those days in order to get paid correctly, this has messed with my real life money and time management, would someone there like to reimburse all the hours that got lost so I can get paid! Sincerely, not happy with what happen, I’ll forever write everything thing down never trusting this app again…
ollie$72
Version 3.26.1
2021-08-15

For a huge company, has a lot of bugs

We have battled QuickBooks T sheets/time app for several years. Generally it works pretty good however tracking is 90% unusable in all of 2021 and there’s a lot of glitches that cause things to be undone or duplicated. There hasn’t been any major changes to those issue over the years and it can be quite frustrating. There are so many things that can be done to make this app better that are basic, intuitive, logical that this “guru team” apparently hasn’t even thought of yet or don’t have time to pay attention to. Everything QuickBooks has to offer has brought a lot of extra frustration into our business. Your suggestions will not crate any change, at least not for 3 years!!
We use:
QuickBooks software
QB Time
QB payroll
QB processing
PPP Loan thru QB
All have issues and have caused us trouble and hundreds of hours of lost time. Not always bad but enough to be a thorn and cause a lot frustration.
Look for another option before you start with them. Because it is very difficult to move away from them when you use all their products in your business. Don’t get stuck with QB products.
AZ-Doug
Version 3.23.1
2021-06-27

New release glitchy

Super reliable when it was still TSheets, but transition to Quickbooks time has been terrible. Face ID, which is unneeded, creates serious lag every time I open the app.
Face ID appears to require cell data on mobile devices, which is a problem for a construction firm that may have job sites outside of coverage.
App periodically signs me out as well, which again is unnecessary since access to the phone is restricted by iOS set restrictions.
Finally, the location tracker is no longer reliable when using a time card. At times I forget to switch customers and could use the GPS trail to confirm when I left or arrived - no longer. Map typically fails to have any relevant locations, often showing locations from prior to the start of the current time card.
Intuit’s transition from TSheets name brand has been poorly handled across the board. They’ve removed options to save by committing to longer terms, made significant changes without warning customers, tech support wait times have increased while the quality of service has decreased and now the app is problematic.
If you’re considering this service, I surest waiting for them to get their act together because they’re actively giving me reasons to switch.
AN459
Version 3.17.1
2021-04-14

App is clunky and just feels thrown together without a plan

So update about 10 min after I wrote this review they did update the app and it has fixed the crashes so far so I also updated the review to 2 stars for it working. As for any kind of support or getting a response from intuit on a support issue is horrible I’d rate that less then 1 star keep that in mind if switching to any of there programs you either have to pay for premium support or sit around and wait for any kind of response
I’d love to leave a review but I can’t even use the app! I can’t get thru to any support this is ridiculous for a program I’m paying monthly to use on top of having to pay for all the other QuickBooks programs so everything works together. iPhone XS Max and every time I log into the app to record time or see where employees are the whole thing crashes. Maybe the developers will respond to this and we’ll see what happens
SeusaCorp
Version 3.6.1
2021-03-06

Tracks your movement

This app would be amazing except for the fatal flaw of allowing your employer to track your phones gps even when your not clocked in, while this doesn’t affect the performance of the app itself it leaves me feeling vulnerable to my employer, especially when the app tells you that it’s been used in your background 3 times since you last were on, why did my employer need to see my gps locations? I don’t drive a company vehicle, there needs to be new coding allowing for the shared gps data to end when clocked out, otherwise it’s just an invasion of my privacy, and anyone else who uses this app and has to use the app for work, it makes you feel cornered into going into settings and turning gps off after every shift, like I do, devs this is an invasion of privacy not telling us you allow our employers to track us 24/7
splift lyfe
Version 3.1.1
2021-01-20

Requires an Intuit account

Be aware, Intuit makes all users create an Intuit account to use this app. You, as the employer, will be unable to recover or change their email and password. The burden is put on the worker to fix any account errors.
This caused a lot of problems for us because A) our workers weren’t too happy using an app that tracks them. B) some of them weren't tech savvy enough to figure out basic issues. C) Tech support is useless because the workers accounts are private and they can’t do any troubleshooting if the worker isn’t present or calling them directly.
Trying to get someone who doesn’t understand technology, barley speaks English, and can’t remember their password to call tech support to fix their account is laughable. We dropped this app and picked up ClockShark instead. We had it fully operational with all our workers within a few days. Zero issues so far.
George T210
Version 2.121.1
2020-12-17

Great app! Small suggestion/issue

T sheets is very easy to work with and visually appealing. When submitting times for payroll, it’s truly seamless.
Unfortunately, the small business that I manage had to make the decision to switch to Homebase simply because of its MESSAGE BOARD. Staff communication is very important and if it were to be included in T sheets, this app would be everyone’s go to I’m sure of it!
I think I understand that T sheets works within its niche of clocking hours and syncing well with Intuit. Simple is usually better.
We already use Quickbooks and Intuit direct deposit forms and a message board update would be so perfect.
so Please consider adding a message board! You’ll have my business utilizing your services through and through.
HopeLoveGrace123
Version 2.119.1
2020-12-09

Absolutely terrible

I’ve never wrote a review, but I am so disappointed with this app and customer service. Aside from the app alone being glitchy, I was randomly signed out and through hours of trying to get back in, my account just doesn’t exist. Me and my employer spent hours trying all the troubleshooting steps, resetting passwords, everything there was to do, still won’t work. I call the help line of their website and was on hold for 35 minutes, after explaining my issue to the customer service representative, she out of no where put me on hold again! Didn’t say a word but I put me on hold once agin for 20 mins, until another representative picked up. This woman was as helpful as she possible, she contacted a technician and after almost an hour on the phone this time were still at a standstill. I also came to find out my previous intuit accounts I can no longer get into including my turbo tax which I’ve used for years. Very disappointed, not a user friendly app, a complete and utter waste of time.
Whatsit toyah
Version 2.119.1
2020-08-05

If you want an app that will delete all of your hours this is the perfect one.

So to start off I got this app and I was using it and I actually liked this app for the first couple weeks. And then I started to notice some glitches. Like when I would put in my hours, it would decide to put in random hours so I had to put my hours in multiple times to actually get the right hours. After that happened this app kicked me out of my account and deleted all of my hours and told me there is no way to get them back. I’d try a different app and don’t take the chance to lose important information. I then started to talk to them to try and get my information back and they told me once it’s gone you can not get it back... unless you pay. I have to pay to get my hours back. This is a really bad dishonest company.
Mikey453213
Version 2.101.2
2019-11-18

Pushy sales department

Signed up for the free trial wanted to see the app. Within an hour received an email wanting to tell me about there product ok fine responded with one question told her If I had more questions I would reach out to her but I wanted to look at the app in my own time. Well that wasn’t good enough she had to reply back saying they prefer to talk again told her NO. So about an hour later received a phone call from a guy saying they require a phone call so they can tell you about all there options. Well I don’t care about there options I want to play with the app myself and see how it works. Seemed simple enough but not good enough for them so. There pushy sales department lost them a customer and a earned them this negative review. Companies should learn to listen to there potential customers if they want them to become paying customers. Cause this is one company thAt won’t do a dollar of business with Tsheets way to convert a customer. You get 5 stars on your ability to loose a customer.
Dan JDA
Version 2.77.2
2019-11-13

Works great but it requires location tracking to ALWAYS be on...

No complaints about the software itself. It does what it needs to do and is very user friendly. The location tracking on the other hand... you can’t use the app unless you set it to track your location at all times. As an employee I feel violated by this feature. I completely understand turning location services on while I’m clocked in and using the app but there’s no reason it needs to know where I am at all times. Every few days I get a notification saying “TSheets has used your location 31 times in the background over the past 3 days”. Please change the location requirements and I’ll have nothing but great things to say about the app
TotallyNotAPerson
Version 2.77.1
2019-11-12

Off The Clock Surveillance?

I actually really like the app. It’s easy to use and I find it helpful to have my location tracked for my job. That is,
when I’m actually ON THE CLOCK. However, after a recent update, I received an iPhone notification upon clocking in, informing me I needed to change my settings to allow T Sheets to ALWAYS use my location in the background, even when I’m not using the app or even on the clock. That is not ok with me. I have no worries about my company somehow accessing that info. What I want to know is, what is the app developer doing with this information? If it’s to somehow prevent a glitch in the system when on the clock and using the app, then fix the glitch! I’m wary of any third party that wants to track my info and I often intentionally choose not to use my location services. But when I do have location on, does T-Sheets really need to know how long I spent at Target on Saturday? What on earth is TSheets doing with this info? They have to know that many people (like me) are required to use this app by their employer, so I have no choice but to allow TSheets to gather information about me without my consent. Otherwise this would be a 4 - 5 star app based on ease of use alone.
n1ckn@m3efg234
Version 2.77.1
2019-08-23

Amazing customer service

I had just recently download this app to track my hours as an employee for my job due to my boss being unable to keep track of them due to time issues, so i started off with the free trial. I had started using the app and tracked my work and break times. The features are very helpful in making sure my hours are correct and break times are deducted from the original work hours. The next day, to my surprise, I had received a phone call from one of your employees at customer service and was told that i could upgrade from the trial version to the full version for absolutely free and was told about many other helpful features that this app can provide. Very impressed with the quick and very helpful service and i would recommend this app to employees/employers who are in a similar situation as I am in.
vlonebren
Version 2.71.2
2019-05-12

Ever since scheduling

We have had tsheets for years. It was always great, awesome customer service. However, since scheduling our phone apps have been having issues mainly with iPhones. We have had many phone calls and tech support requests with tier two help buuut, every time someone calls or responds its the same blanket response: reset the app or delete and reload. Which granted doesn’t take that long however, every time I do it it deletes all my sheets since the last sync. Which is the problem, our phones will sync for a few hours, a few days then poof they stop. Another response was you can’t close down your app. Well that seems like a software problem not a user problem. And yes I have used WiFi for 31 hours straight with my screen saver off to see if it would sync my 91 sheets. But nope. It’s been months if not a year since this problem has been ongoing, still no fix. I wish I could come in to a location and show them the problem, or let them deal with it. I have to much time invested in this app it to me and please use it constantly to switch services however I am becoming closer and closer to that option. Tsheets also told me to turn off a bunch of the options and only view a few members of my team...
thomas landscapes
Version 2.64.1
2019-04-27

The baddest bish around Miss Ashley T

It was a beautiful Saturday afternoon, but inside I was dead. You see Friday night was full of debauchery and I was seriously hungover. Unfortunately I had to work but I didn't want to use my brain. This is when Ashley steps in, can I just say - she a angel! She helped me fix my schedule screen, I had been doing it wrong for too long. She made it better, she made me better too. Ashley's joyfullnes brought so many laughs to our conversation. I almost forgot I was dead. Her impeccable knowledge bombs about every question I needed answered were answered as if they were prayers. I don't know what I love more at this point smashingly Ashley or TSHEETS! Thanks for all the help and getting me through my scheduling issues.
E Sneezy
Version 2.63.2
2019-04-16

Customer service is #1

Let me just tell you about how I made the mistake of giving permissions to users for job entry. I assumed that the adults in my business had common sense, I was wrong. One of my users deleted an entire job folder! I thought my day was over, that I was going to have to recreate weeks worth of time sheets. I called customer support and got Monica on the phone. She listened to my story and told me not to worry. Within moments she fixed the whole folder! I can go back to life as usual! (After I revoke everyone's permissions to job entry.) Thank you Monica and thank you TSheets for making a stellar product. I'm especially love the system log, which made tracking down who made the mistake a breeze. This whole program has made my life incredibly easy!
RPShasha
Version 2.62.1
2019-04-09

D

This ankle bracelet wearing , working GPS garbage is for the birds. Shows a lack of trustTo the employees. I don’t like the fact that I got I have you running in the background on my phone 24 seven I think that you guys don’t need to be knowing my whereabouts when I’m off the clock. you say that you don’t track but your notification show up and flag us when we drive by a job site and we’re off the clock. So that shows me that you’re keeping tabs of where I am and what I’m doing it’s an invasion of privacy and it’s against the law.
I don’t like the fact that my employer has access to change my time whenever he sees fit. But I can’t change or adjust anything. It’s one-sided it expects me to haveTotal trust In my employer who has no trust in me. Far is tracking time payroll you guys do a good job but is far is what your program shows to a loyal employee. It leaves a bitter taste in my mouth.
1627diggit
Version 2.61.1
2019-02-10

Practically perfect in every way

Tsheets is amazing. I own an IT company with 10 employees and moving over to tsheets is one of the best decisions I’ve ever made. Fantastic integration with quickbooks allows us to set different rates for regular vs after hours work. Descriptions of work performed by each technician seamlessly transfers to quickbooks. My customers love seeing full details of the work performed on their invoices, too. I would highly recommend this for any service company that needs to not only track time, but also details on work performed for customers. They are also constantly improving the product. I love the ability to see where everyone on my team is scheduled for the week.
I’m always on the go and would love to see a specific mode within the app for managers so we can track how many hours our employees worked today, this week, and this month.
N8nnn
Version 2.58.2
2019-01-01

Bad functionality

First off it randomly crashes, I can’t put holiday or sick time in on the app. Also when I try to put my time in on the app it automatically puts brakes and lunches in and screws up my time. Then my boss calls and asks why I’m over hours then I have to find a computer to fix it because there’s no way to stop it. For some reason if I wanna put my work period duration in it doesn’t show the day just a number. Then I have to switch back and forth to figure out what day it is. But if I do the time in/out it shows the date but then adds the brakes again. The way it lists your past entires is awful and doesn’t make sense I wish it just showed a sheet the way the computer program does. I deleted this app and steer everyone at my job away from it to save them the headache. On a computer it works fine, I don’t know why they didn’t make the app the same. Also all the reviews are about how “great” the customer service and how they helped with the issues. That’s a lot of people with issues. I don’t have time to call customer service everyday just to put my time in. I just want it to work.
diksmcgee69
Version 2.57.2
2018-12-03

App has saved me a lot of time

The people at TSheets have been fantastic to work with, extremely helpful & patient. App is extremely easy to use - processing payroll takes a fraction of the time as we were using paper time sheets. There is a definite learning curve like with anything new but it seems like they are always trying to find ways to improve & they appreciate customer input. My only complaint is that they updated the site which changed the configuration of my printed time sheets & they cannot put it back. :(
I would dock them 1/2 a star for that if I could. Other than that, this App has been a lifesaver - thanks TSheets & thanks to your many wonderful customer agents you have working in Idaho.
G8990
Version 2.56.2
2018-09-20

As an Forman in the field

This app is great. So far with the few things I have used it is working well.
The scheduling on the employee side needs a little help. It is confusing and lacks a few things that would make it a bit more streamlined for the employees.
Other than that so far pretty good.
***** Update requested. *****
So you’ve sent me an email about my suggestions on the scheduling side of the app.
To start I think a monthly, weekly to daily planner view for the employees app would be a good start. To help organize the schedule and divide up the schedule. Right now my employees get confused on what is what.
Also I would like to see an app for scheduling I’d really like to see an app for admin. I do a lot of the scheduling in the field and it’s a pain from the app and real hard to attempt online from a phone. It would be nice to see some of the same options as the web site in an app version.
Another thing is floating jobs. Or an unscheduled job list. Able to be sorted by age of job, name or work order number.
Also roll over jobs. We usually schedule jobs for two days to 6 weeks with multiple and changing employees. If we could add and remove employees from the job list and have separate duties for each employee without creating a separate schedule that would be amazing.
I found this app through a construction company we were working with. Therefore I believe more companies would be interested as well.
Prick77
Version 2.53.1
2018-09-17

A little strange

Pretty good for a standard time tracking service. Though, In my first day using it, already had to be in touch with customer service. I couldn’t log in to the mobile app with my login info. Then when I did manage to do that, it clocks you out if you don’t have location setting to “always” on which they give some reason about needing to search for job codes to remind you to clock in via notifications. But having used many other time track options this seems a little strange. Not that hyped on it using up battery life, not to mention I really don’t like when apps add another level of constantly tracking a persons location. I know it’s a young company and hopefully they take feedback like this into account moving forward as they grow. Bumpy start but hoping that’s the end of it.
john-o-0117
Version 2.52.1
2018-08-14

Very nice!

I really like this time sheet app.
It is much easier to switch between jobs than others I have used.
I like the fact that even if I forget to clock in I can change the clock in and switch job times as I clock in, rather than having to go back and edit the sheet later.
I really like the tracking in background feature. At first I thought it was a little too invasive but I have used it to figure out what time I arrived on job sites even if I forgot to clock in at the time. I used to use a separate tracking app for this.
Overall the ease of editing and tracking make this a 5 star app.
Areyousleepy
Version 2.50.1
2018-07-03

Thank you for (sort of) acting on our feedback!

OK, so y’all seem so ‘bent’ on never bringing back the fabulous ‘Red 1’ method for notifying users when they’re on or off the clock... WHY? Please give us a real explanation as to why this is suddenly an unachievable request. It was so elegantly simple, and I’m still trying to believe that your users are your #1 focus. Hit us with the tech talk; some of us will understand if you would just EXPLAIN! As further incentive to answer this question... it may just shut me up! (Although I can’t promise that)
Thank you!
Ever since our company started using TSheets, we were all used to seeing that ‘Red 1’ on the app’s icon. Then, after a recent update, they decided to do away with that feature! Time over-run’s started occurring and missed clock-in’s. We grumbled & persistently submitted our dissatisfaction. Now, rumor has it, they’re fixing it & bringing that feature back! Thank you for listening & keeping your loyal users at the forefront when development makes changes! I can hardly wait to see that ‘Red 1’ again... keep up the good work!
Dman_MT
Version 2.47.2
2018-02-23

Kelsey T. Rocks! (and she’s a dog lover - BONUS!)

With one of the latest updates - I’m not sure if it was a TSheets update or a QuickBooks update - The mobile version of the time tracking system required that my employees select a customer when tracking their time. We are very small company and only have one employee who is tracking his time and therefore, we do not need time tracking at that detailed level. I chatted with Kelsey T. today to ask how I can remove that required field. She explained why the field is required and what needed to be done to “un-require” it. When I asked her what I needed to do, she went ahead and did it for me. It seemed to be an easy fix on her end as it only took a minute and I appreciated her doing it, saving me time. Kelsey is not the first customer support person I have chatted with from T – sheets. I have probably talked to three or four people and every single one of them provided the best customer service I have ever experienced. I’m giving Kelsey extra kudos today because she shares my love of dogs and congratulated me on good news that I received about my dog while we were chatting. Thank you Kelsey for helping me today and thank you TSheets for being so awesome.
ac8408
Version 2.40.1
2017-11-14

Outstanding customer service!

Once again I am proud to say I use T-sheets bc this time Dustin saved the day! Each time I call in I learn something new and more details about the digital functionality of my business tracking gets smoother and smoother! And that’s not bc I’m techy at all!!! But thanks to their diligent help to make sure they understand how my business functions we are little by little setting even my QB to function better. I know how things work on paper but the transition into programs has been a steep learning curve. Honestly TSheets doesn’t pass the buck when it comes to making things function and breaking it down so you understand. As much as I hate overhead the combination of QBO, T-sheets, and Expensify has simplified my life so much! Once again one of the great employees at T-sheets, this time Dustin, held my hand as I was trying to understand how to customize my invoice. Then when he had exhausted his capabilities he helped me prepare how I should ask for further assistance with QBO. Bless his heart! 2+ hours and now I understand how these programs should function together and what result I am looking for. So excited! We are getting somewhere! Thanks Dustin!
Nyccole7
Version 2.35.4
2017-11-10

Best App and Time Tracking Service! Amazing fast Customer service

Work with Jen D through the desktop live chat this morning due to a sync issue with Quickbooks. It was solved in a matter of minutes and now we’re back to running our payroll for today! I researched this company and they gave me a trial with that trial it turned into years of commitment because of how easy it is to use.
If you are a business owner like me and have employees, this is the best investment you can make for payroll. It’s easy to set up easy to learn and you can even track GPS location of the employees to the phone through the app. We use the kiosks a lot for our tablets in each vehicle. Now they have face facial recognition for clocking in. So they cannot clock other people in and out!
Also if you ever have an issue the customer service especially the live chat through their website is the best. Wait time is practically zero and correcting the issue is almost under five minutes. They also help you set up everything and train you for no additional cost!
Unatco
Version 2.35.2
2017-09-06

Best Time Sheet Program & Support

I rarely review a product, but I have to say that Tsheets is incredible. I currently am a sole proprieter doing consulting and needing to send bills with Quickbooks. I was often forgetting or trying to piece together where i was and when. This program is always there in your back pocket, and the integration with Quickbooks is perfect. When I grow to have more consultants working for me, I will pay for the product happily. That's the other amazing thing... i am on a free version...
FREE, and yet whenever I have a problem, I am able to call their tech support and speak with a human quickly who solves the problem efficiently. The last time I had to call I got Dom Cooper on the phone. He knew the product inside and out and got me through the finish line perfectly. That has been my experience with Tsheets since the beginning. It works... if it doesn't they help you solve your problem with a smile and confidence that wins the day. Keep up the good work.
Fiqkal
Version 2.33.1