2025-06-30
Check your internet connection
Nothing wrong with my internet. Application is worthless.
Updating
iPad Screenshots
Description
The Amazon WorkSpaces App connects you to an Amazon WorkSpace. Amazon WorkSpaces provides a fully-managed desktop service in the cloud. You can use Amazon WorkSpaces for all of your day-to-day computing needs such as editing documents, accessing web applications, and sending/receiving email. You need an existing Amazon Web Services account and to have provisioned a WorkSpace to use this app.
What's New in Version 2.4.27
Bug fixes and enhancements
Seller
Name
AMZN Mobile LLC
Information
Developer
Categories
Version
2.4.27
Size
14.5 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated 17+ for the following:
Unrestricted Web Access
Compatibility
iOS 15.0 or later
Devices
iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular
Languages
English, Chinese, French, German, Italian, Japanese, Korean, Portuguese
App Store: Customer Ratings
Ratings & Reviews
1.0 of 5 (50 Ratings)
App Store: Customer Reviews
2024-12-23
I wish a Zero star was an option
This is by far the worst app that I have ever used on an iPad. It will almost never boot up and on the few occasions when I am able to get the app to load, I keep getting a log in error. I am so happy that my company is moving away from Amazon all together.
2024-12-08
Won’t even start
I used this maybe 4 years ago and it was great. Now I have a need to use AWS workspaces again, and it will not even launch on my current generation iPad Pro. Judging from other reviews it looks like this product is plagued with issues, I hope AWS is able to revive it some day.
2024-12-04
Amazon’s pushing DCV, but doesn’t support it
Due to licensing issues, my workplace had to switch to DCV workspaces rather than PCoIP. Unfortunately, Amazon’s app doesn’t support DCV.
2024-11-12
Garbage
Finally it does not crash when I select the username field, but it still *DOES NOT WORK AT ALL*.
2024-11-09
Crash on ipadOS 18
Any typing attempts on login screen crashes the app. No sound. WSP doesn’t work. Copy paste doesn’t work. Overall, the iPad client is unusable even when it’s connected. After ipados18.1 the login itself isn’t working. At times removing and reinstalling the app works but it’s a hit or a miss.
2024-10-19
No sound, crashes on iPad Pro
The MacBook and Windows applications work fine for me, but the downfall is on my iPad Pro and iPad Air. Sound has been nonfunctional on the IPads since April, and now the application instantly crashes as soon as I tab into a field IF the keyboard and/or Yubi key are connected. I’m on all current versions, attempted to reinstall, etc. all to no avail. Amazon really needs to do a better job on the mobile version of the app.
2024-09-27
Immediately Crashes
After entering my registration code. The app crashes as soon as I try to highlight the USERNAME field to login. Completely unusable :-(
2024-09-23
Very poor support
The product does not work on iOS 18 client on iPAD. There is no way to complain or register bug. When you open client and try to input data then it crashes.
2024-09-12
No Support to Save Registration Code with Friendly Names
I use this app daily on my laptop, I have 5 workspaces to access - so I have saved the registration codes with friendly names.
With this app on my iPad - I cannot save registration codes with friendly names.
Hope this will be fixed in next release.
2024-08-16
Getting worse every year
Used to be a lifesaver now it’s a gamble
2024-07-26
crashes on vision pro / unusable
With Vision pro when you put in the password, or username the application crashes. Its 100% completely unusable.
2024-07-09
Does not work at all
I use this app on a Mac and Windows, where it (barely) works. On the iPad, it does not even connect, at all, ever. Broken! Remove!
2024-07-08
Doesn’t work
I am able to use the Mac app perfectly fine however this iOS/iPadOS app doesn’t work. It authenticates me but then gives me an error that I can’t connect to the authentication server… If I try the wrong password, it fails with a bad password but if I type the right password it gives a different error. Epic Fail
2024-06-19
Doesn’t work
Cannot connect to server. Desktop version works fine. App doesn’t work at all
2024-06-05
Doesn’t work with WSP Workspaces
As the title says, this app does not support connecting to Workspaces configured with the WSP protocol.
2024-04-27
When is SAML support coming???
We’ve provisioned all of our Workspace to utilize SAML for auth. iPad client still doesn’t support it.
Lots of people have large-screened iPads and use modern authentication. This is a big, sad miss for Amazon. Surprised and very disappointed it’s been this way for so long.
2024-04-11
definitely going downhill
I used to be able to utilize this app to give me portability to be able to do my job now. I can’t even use it with sound. I don’t have no sound coming through on my devices iPad or anything it makes no sense but yeah I can go on my MacBook like it’s nothing run that software and get sound coming through from the remote machine, you guys need to really get your priority and make a better so we can utilize it if I can give this app stars I would
2024-02-01
Does not connect most of the time and arrow keys do not work
Using 12.9 ipad pro with a magic keyboard. This does not connect half the time (or very slow to connect) compared to my PC. When it connects, the arrow keys do not work, nor does Ctrl+Alt+Delete and there is no way to map keys to the magic keyboard for convenience. It is not useful to have this app because it does not meet basic needs.
2024-01-16
No microphone/video/sound
Makes this app essentially useless
2023-09-24
Navigational Keys DO NOT WORK
THE ARROW KEYS DO NOT WORK !!! You are 99% the way there, finish the last 1% so we can actually use the client. People NEED arrow keys. Period.
You can clearly see comments with the SAME complaint. DO SOMETHING ABOUT IT
2023-09-22
No WSP support
WSP has been out for months but I can't use my workspace on my iPad since there is no support. Is there even a timeline?
2023-06-16
Just Crashes
Clicking in the Username field makes this app crash.
Just useless.
2023-03-04
AWS app is NO longer working on iPads
AWS (Amazon Workspace) was working perfectly fine for nearly 8 months for me on both my desktop and iPad until the 2023 new year. There had been an update pushed and now only my desktop version from different computers are working and no longer my iPads. I tried uninstalling and reinstalling the app on two different iPads (of different models) and still not launching from the iPads only. This is a huge disappointment being it was so convenient on these little things. I get that same error, “we’re unable to establish a connection to the authentication server. Please ensure you can connect to the internet and try logging in again.” I just want to know what changed and how can I regain access on my iPad? Help please!!!
2023-02-01
Not quite useable.
In theory it’s a great application. However, having used multiple bluetooth and hardwired keyboards, the keyboard support is just…lacking. As at least one other user has noted, arrow keys don’t work. The delete/backspace key doesn’t work. Since the only thing I can’t do on my iPad is write code in a desktop environment…those two sets of buttons are kind of important.
Trackpad/mouse support is meh. Usually works, almost always either way to sensitive or not sensitive enough.
This app is an embarrassment to Amazon.
2023-01-13
1/4 baked at best
I really need this app to work, but the whole amazon workspaces offering seems barely capable. The client on Mac and iOS connecting to Linux workspaces is just terrible. I have not tried Windows. Right now it is only useful for an emergency when every little annoying thing is less annoying than driving home.
Do better, Amazon. This is a paid product.
2023-01-13
Magic Keyboard Support
Cannot use arrow keys, cannot map windows key. Unusable app that could make working from iPad so much easier. Take some pointers from Microsoft RD app.
2023-01-01
Worst App EVER
NOT able to log in. NO UPDATES.
2022-12-26
Arrow keys do not work
Please fix this!!
2022-11-28
Almost useful.
This is so close to a useful application. There seems to be an issue with the Magic Keyboard and the app understanding arrow keys input. Without this, it's pretty hard to do anything that this app is designed for... development and administration work.
If the arrow keys worked, I could do 90% of my day job. Without that support, I can do 0%.
2022-10-26
Magic Keyboard support is woeful
This app has been out forever and the support for Apple Magic Keyboard is spotty. Some keys don’t work, a large unsightly onscreen function bar is impossible to get rid of, etc.
The main target audience for this app should be individuals using with Magic Keyboard on their iPad but somehow these are the features that don’t work.
Fix this Amazon.
2022-04-16
Heating issue with the M1
My iPad pro 2021 edition starts to heat up as soon as I open the app. It gets to unusual amount of heat when I login to my workspace. Can’t use it at all.
2022-02-25
Display issues on 11” iPad
Display issues persist with app for 3 years now. On 11” iPad right inch of display gets stuck. Difficult to work around.
2022-01-03
Why No Up/Down/Sideways Movement?
This version of AWS fails to allow the iPad’s external keyboard to work with the up/down/left/right arrows. So, when you’re inside your AWS workspace, there’s very limited ability to maneuver, e.g., within a Word document, effectively rendering the keyboard largely useless.
2021-12-30
Arrow keys don't work
Arrow keys don't work with bluetooth keyboard. iOS15 on iPad Mini 6th generation.
2021-12-22
Very Useful however…
I can’t get the arrow keys to function and this is causing me to not use it more. I do a lot of Excel work on my iPad connected to a client with AWS Workspaces. The Magic Keyboard creates a very satisfactory experience EXC EPT the arrow keys won’t map/work. This causes me to go back to my MacBook if I am going to need arrow keys. So strange that an otherwise very intuitive piece of engineering would bomb out on arrow keys. Like hitting a home run and forgetting to tag all the bases.
2021-12-02
Could be so much better
The iPad version could be so much better - look at Jump Desktop - but no one seems to be paying attention. Others have reported the broken display at 1600x1200.
I really want to like this app, but the developer doesn’t seem to care, which is a bummer because a solid iPad client could go great with the iPad Pros….
2021-09-24
Doesn’t work on iPad Pro
Can’t connect with iPad Pro iOS 14
2021-09-21
Doesn’t work on 11” iPad Pro iOS 14 or 15
Cannot connect to workspaces desktop.
2021-08-06
Battery Life Issues for iPad Pro 5th Gen
This app drops my brand new 5th Gen 12.9 inch iPad Pro battery 1% every 45-45 seconds. That is horrible. It works fine on an older iPad. It needs to be updated to be compatible with newer generation models.
2021-05-26
Half backed app
I use to work using JumpDesktop for my office VM.. Started using workspaces for the last 3 months since my office moved everything to aws. This is the worst remote desktop client comparing to anything available in the market. I use ipad pro 13 2020 with magic keyboard.
Alt tab wont hold. You can only switch between current and last app.. cannot switch between all the open app
Does not open the desktop in full screen even when connected to a monitor
Control + C / control V wont work. cmd + c works intermittently.
Reconnecting once why switch the app takes forever / fails
With the company of this size, they are giving half working / half tested app. This app does not have any frequent update too. Its been while since it was updated. Not sure if amazon is really supporting / working on this are not.
2021-05-09
Works well again!
Thanks for fixing the crash on iPadOS 14.5
2021-05-09
Instant crash, leisurely fix
When iOS 14.5 was publicly released, this app wasn’t ready. It would crash immediately after launching. It took a week for a fix to come. We still had to pay our subscription fees even though we were dead in the water.
Also, when it does work, it constantly listens to my microphone.
2021-05-08
Not working with iPadOS 14.5
I am unable to open a workspace since upgrading to 14.5. Every time I try to launch app, it immediately crashes. Have tried deleting/reinstalling. No change.
Problem has existed (and been reported) since 14.5 release date, not hearing ANYTHING on this from developers.
2021-05-06
IOS 14.5.1 - HELP
The latest version of IOS on my Ipad no longer allows me to open the app. The app acts like it is going to open and then goes black and sends me back to the IOS home screen.
2021-05-06
Does not work with iPad new update
The app will no longer open after updating my iPad to the latest version even after deleting it and redos loading the application to the iPad.
2021-05-05
Unstable
App does not launch with latest iPadOS build and neither does the link to App Support.
2021-05-05
Black Screen Crash
This app has given me so much trouble. Doesn’t open and crashes after one second of flashing a black screen. Putting me in the dumps with work!
2021-05-05
The APP IS BROKEN AFTER 14.5
The app stopped working.
2021-05-04
Broken after 14.5 update
Eventually this needs to be fixed! Kinda pathetic.
2021-05-04
It crashes on IOS version 14.5.1
It’s nice to use this software on iPad. But after I upgraded the system to the latest version 14.5.1, it always crash. Could you please fix it?
2021-04-29
App no longer launches after latest iPadOS update
The app no longer launches. I tried clicking on the “App Support” link in the App Store, and it produces an “access denied” page in Safari.
This is horrible.
2021-04-27
Doesn’t work with iOS 14.5
Since upgrading to iOS 14.5 the app quits as soon as it is launched. Uninstalling and reinstalling makes no difference.
Clicking the “App Support” link from the App Store here takes to a page that says “Not Authorized”, which is no help…
2020-09-28
Display issues
Ugh!!!! STILL broken. Please fix the display issues on iPad 11” Pro.
If I select 1600 x 1200 on an iPad Pro 11, there’s a 1-2” strip on the right side of the screen that doesn’t display anything but the wallpaper. If you drag something over there or maximize a window, anything that is in that strip is missing. Still there, because you can click on where you ‘think’ things are and they are there, you just can’t see them. Also, the double tap and drag would be useful as well. Lastly, it would be nice if the sound only paused other sounds already playing and then resumed them. In other words, if you have music playin the background, it stops totally when using your desktop. Stinks. But the display issue prevents me from using this. Click on “App Support” and a web page says Access Denied.
2020-07-14
Almost Perfect
By far the smoothest way to connect to an AWS workspace via iPad, with just a few quirks.
As is, this allows my iPad to replace my laptop for work.
Mouse support is pretty remarkably good! Scrolling etc works now w/the Magic Keyboard case. Most keyboard commands work, though some are a little wonky.
A killer feature I’d love to see is proper management of second displays. Currently you /can/ connect a USB-C display and mirror the iPad for a bigger screen while working, but it would be even better if it could run full resolution on both screens as separate displays!
2020-05-18
Needs Mouse/Trackpad and Keyboard Support
I got this app for use with the iPad Magic Keyboard, hoping to fully replace my laptop for general usage, but the complete lack of mouse/trackpad support, as well as poor keyboard support, render this app far less useful than it really should be. Please add support for these features and make AWS for iPad all it could be!
2020-04-27
Lacking modern features of the recent OS. Keyboards, mice, external displays, etc.
This app has the capacity to be a really great application, but is lagging on support of various features of the OS making it more or less impossible to use for any meaningful developer work.
For example, when using Workspace from macOS, it properly redirects the cmd key to be the control key on the Windows 10 workspace.
Mouse support came in iPadOS 13.4 which I think should be implemented. This would be the perfect application where these new API features could be implemented. Things like right clicking on my Bluetooth mouse does not right click in the Workspace app.
Apple also has support for external displays. This app could make use of the app as a secondary display which would be fine for someone that had a Bluetooth mouse paired to the device.
2020-02-26
Desperately needs better keyboard support
I use this app a lot on the iPad, for both personal and business use. Connections are very solid, and the interface is responsive. I find mouse support to be very good with my propoint. What is terrible is keyboard support.
Control and Alt are not recognized on iPad keyboards with the exception of ctrl+c, ctrl+v, ctrl+x. Even better would be support for the command key to remap to the ctrl key as on the Mac client. Either way, the current solution is so limiting for power users, no app-switching, no easy access to app shortcuts, etc. I find myself logging into my Mac remotely and then using the Mac client just to use keyboard shortcuts, but that slows things down significantly.
Please improve keyboard support.
2019-09-23
Repeating key presses
When I use Firefox, I start typing into the url bar and my last key keeps repeating indefinitely making workspaces on the iPad virtually useless for me. I cannot type in usernames/passwords or anything useful. Just clicking around copy and pasting.
Same thing happens when I type in the command line.
2019-03-11
Needs iPad Pro support
Pretty reliable app and workspaces itself is a solid service. However it’s disappointing to have the app letterboxed on the iPad Pro, even though the device has been out for several months now. Hoping an update will fix this soon.
2018-12-23
Saved credentials bugged, copy/paste doesn’t work
Generally an ok client with good streaming, but not nearly as good as Jump and other RDP clients. Two biggest current annoyances are:
Saved credentials just does not work, you can enable the option, and it even prompt to save credentials, but you go to another app and come back, it has disconnected you and just prompts for credentials all over. Hopefully a bug that can be fixed.
Copy/paste doesn’t work. I can’t manage to copy any text into a workspaces session. Once I thought I managed to copy text out to the ipad. Again, just too buggy for production use.
The relative/touchpad mouse mode scaling makes the mouse fly around at a uselessly fast speed. That mode should be for fine control, but the opposite is true. Again see Jump for how to do mouse control well.
The connection status display just says ‘calculating’ forever, how long does it take to calculate a ping time? About 54ms I figure :-)
The radial dial has not option to disconnect _and_ hibernate/stop the instance.
2018-12-13
Needs to be optimized for iPad Pro larger screens
App display is not using full screen size on iPad Pro 11” Disappointing to have the bigger screen but give up an inch and a half because app is not optimized...
2018-12-01
So Close!
With just a couple of extra features, this app could be perfect!
Please include split-screen and support for the x1 mouse. Thank you!
2018-03-03
One key feature away from perfect
While ios does not offer mouse support, it does allow apps to implement mouse support. For example, Citrix app allows the use of the Citrix X1 mouse. So streamed desktops to the Citrix app enjoy mouse support. The same is true of JumpDesktop and the a partner mouse offering. While the virtual mouse implemented here is good, it isn’t so easy to do things like launch powershell with administrative privs. Please investigate enabling this support.
2018-02-03
Need some improvements to offset mouse mode
With Microsoft RDP, you can double tap and then drag to simulate dragging. As it is, offset mouse mode seems to have zero support for dragging which makes it almost a none starter for me. Every time I have to drag, I find myself having to switch to direct mode, and even then direct mode is too chunky to accurately drag what I want.
2017-10-23
Solid Showing
Little inconsistencies stop this from being a 5 Star review. Bluetooth keyboard works seamlessly, as expected. Typical iOS pinch to zoom work as expected as well. Obviously there is no mouse support, perhaps Apple Pencil support is on the way? For some reason, when I have video overlay playing the Bluetooth audio cuts out when I switch to the WorkSpaces client, weird!
2016-09-09
enable split view iPad Pro
Love this app. It allows me to work from any where. I use it to run Quickbooks and it allows me to be mobile with my business. I would love to see split view enable for easy multitasking. It would be nice to be able to look at emails or PDFs doc when trying to type out estimates for customer.
2016-04-19
Needs Bluetooth Mouse Support to be a true replacement for laptop
Both Citrix Receiver and Jump Desktop have Bluetooth mouse support (X1 mouse or Jump's own mouse). Without it, this limits the iPad's ability to be a true laptop replacement.
2015-12-26
Great App, poor integration with external keyboards, no mouse
This iPad app clearly is on its way somewhere, but in its current state cannot be used for developers without better integration with external iPad keyboards. Without any form of mouse support it is hard also to do basic tasks.
2014-06-21
Yeah! Bluetooth keyboards working now!
The latest update does allow me to use my bluetooth keyboard which dramatically increases the effectiveness of the app on my iPad.
The next defect to resolve is support "tab" to move from field to field in a form.
2014-01-02
Excellent App
Excellent app; very easy to use and works great on my iPadAir. Finally, good way to access a Windows 7 desktop from an iPad!