Love this app

This App haven't helped me gained anything. So, I don't want it anymore.

Thanks for anyone who made this app

I love getting money back on stuff I'm already regularly buying. And some stuff I wouldn't otherwise try.😀

I've been using this app for almost 2 years with no issues. After the update PayPal disappeared so I was unable to withdraw $61.50. I contacted customer service and less than 9 hours later the problem was resolved and an email was sent saying my money had just been sent by PayPal. WOW!!! I've NEVER had that kind of customer service with an app issue before! 😳 Thank you ibotta and PayPal!!! Great team work! Not sure why people are complaining about this app. It's VERY user friendly with the expiration dates on every item. Sounds like some people are trying to use their receipt more than once either on their own account or giving it to family members or friends. 🤔 That's not how this app works. Honesty has ALWAYS been the best policy in everything a person does in life. Just sayin'...😊

Features are more.. App Launch and Performance are getting Worse. Stop developing and focus on app Launch and performance issues. If App launch is NOT successful, it's waste of piece

Mostly I enjoy this app. I don't like that rebates disappear quickly. I plan to use one and then it's gone when I go to use it.

This is the BEST rebate app by far, I've made over $5 million

Good way to save but wish there were more rebates

Great app. Customer service is pretty quick too

Use referral code: fmisuta get you 10 dollars and start earning now!

Nice way to save

They find anyway to not pay you by making false claims or not send confirming emails. Breaking the law as well.

Saves me money and lets me try new things that end up being great!

Love this app. I use it all the time. Make sure you're not just buying things to just make the rebates. Shop smart to save

Save on products I already plan on purchasing!

You're losing out on free money if you're not using Ibotta.

Best money saving grocery app ever! I've tried several & Ibotta takes the cake!

I have earned over $100 in the last year with no problems. Very easy

It's easy to use. Wish there were more rebates for produce though.

Ibotta offers great rebates, however, It's very very rare to find fresh produce with a rebate, most rebates are for processed foods and beer.

What's not to love. I spend about 20 mins before my shopping trip and save some money. I don't always find products that I will buy because I purchase more organic products but I've managed to earn a nice little amount. I wish I had joined a group when I signed. I would be earning more.

They bait you with a ten dollar offer!!!! They don't tell you that you must make 20.00extra to earn it in a small amount of time!!!! Then if you try and contact them they don't reply back.... I'm so done and letting everyone know it's a full on bait and switch company!!!!!!!

I've only used it twice so far; still waiting for $ back on Groupon purchase. Confusing app at first by think I've figured it out. At this point enjoying it

The app didn't work and didn't give me one of my rebates I had sent them the receipt. I made multiple purchases of the same item at different stores they kept telling me that I had my rebate when I didn't. I sent them the receipt, the item and they kept telling me that one of my other purchases was the one I was missing my rebate for. Nice to have the extra cash but I don't recommend dealing with their customer service at all.

It is easy to use! There is always something new to see! This is the app to keep!

I love purchasing items that I need through the Ibotta app and getting cash back in a matter of hours!

Feel free to use this referral code: awavdxu

to get your $10 Welcome Bonus! 😉

All you have to do is sign up with this code: awavdxu

and make sure to upload your receipt in the next 7days.

Then you will receive your $10 bonus right away! 💵

It's easy and fun app. I recommend to everyone!

This is a great way to save on everyday items. I've used it only on things I was already purchasing and earned $30 back in less than a month. Sometimes it runs into a glitch when I'm loading a receipt, and you have to be very careful on some rebate items to buy the exact thing. I'm also not sure why some rebates show the rebate item with another random item not needed for redemption. Overall, worth the small amount of time invested for the money it saves! Love this app!

This is so cool

I absolutely love this app . I have redeem two $20 amazon cards already. Didn't take a lot of time to do , like most apps do. It takes little to no time to get credits after you upload your receipt . They also update/add a lot of product I normally purchase so that made it really easy. Use my code for some cash- ( vybaeya ) after you use my code and redeem your first rebate you get a $15 welcome bonus. So all you would need is $5 more to redeem your first $20 amazon card and BOOM!🎉👏🏼 very easy and affordable! 😘❤

Love it! Yes.....it is a little time consuming, but who cares when the money adds up! Me and coworkers love the competition and sharing deals!

I'm new to couponing and Ibotta has made it fun! Very easy to use. Now I take a look at the rebates available to the store I'm about to go and make sure I unlock them so I can remember what I'm getting when at the store! Nice thing is if I missed something I can still add it. Lastly love the any item rebate and rebates for amazon, Uber and other items that is not grocery related! Definitely have recommend this app to many 😊

Use my referral code when signing up and you will get a $10 bonus when you redeem your first rebate within the first 7 days!!!!

I've had the app for 2 days and already close to getting a gift card. Wish I would have found this app sooner!

Ibotta is a wonderful app that anything I buy I can earn. From high end to low end items

I've had this app for 2 weeks, I cashed out $25. Love the search feature and any brand/item coupons.

I earned more than fifty dollars in two months on things I normally buy and on referrals of friends and family. I shop, bring my receipt home, check Ibotta for matches, scan my receipt and I'm done. I have also earned cash percentages for certain purchases on Amazon. Again, all items I was planning to purchase anyway. App is user friendly and it is far easier than couponing.

Ibotta is easy to use and has saved me $14.00 in just 2 weeks. Try it!

Good way to earn money just wish I didn't have to invite friends to use the app

I downloaded, shopped, enlisted friends to make it a game. I bought all sorts of crap I didn't really want and then they deactivated all of our accounts. I had worked up $70 doing all their bs and lost all the money, as did my friends. Happened to another person I knew as well. I think it's a complete scam.

I love this app and would totally give it five stars, but it has frequent server issues. It's really frustrating when I'm in a store and want to check quickly for rebates but can't connect to the server. It happens often when I'm trying to redeem rebates also. If it worked properly all the time though it would be great! I get money back on things I would buy anyway....like groceries. It's quick and simple to use too. Just hope they fix the technical issues.

Easy to use and works great! Would love to see more real food and natural cleaning items included.

I really like ibotta I am going to keep using it thanks.

Very user-friendly and has helped me save money!

This app makes it SO easy to coupon and get cash back!!!!

I've earned more then $40 in gift cards so far!! I love this app! Thanks ibotta!

Can't wait to get my first $20!

I love using this app! I made over $50 in my first month just by shopping regularly and referring a couple family members. The payment was pretty much instant when I cashed out, and the process is so easy! :)

It's so easy to use! Get money for buying groceries! Amazing! Already turned 2 people on to it and will keep on bringing people your way! One time a product wouldn't scan, I figured out later I could have checked it in the store, just wish I had been able to find a way to contact support at the time.

Apparently you are not allowed to have more than one person in the same house having their own account, using their own telephone number and their own email address. Just like how our entire family uses the SAME computer with different usernames and passwords, we also share other devices like iPods and iPads. Therefore we log in and out of our own accounts on shared electronics, and submit our individual receipts (not resubmitting the same ones). We are then sent an email that we are deactivated. Hey Ibotta, not all of us have one of each of the devices I described and YES we have to share. Thanks for reminding us how broke we are! Trying to talk to customer service is a joke. They just assume that you are cheating and delete your account with an email. When you try to write to them and let them know that each account belongs to a different person, you are ignored. I've spent money on things, as well as my mother, husband, and son and now ALL of our credit is just gone!?!? Very disappointed because they sent tons of messages telling me to invite other people to join, and as soon as I did they deactivated their accounts. I wonder who else they have done this to after advertising like crazy to have you convince other people to join.

I tried this a year ago and quickly deleted it. But yesterday noticed my Costco liquor store was advertising ibotta rebates, so trying it again. And I'm back to the same place: you're saving money, but paying yourself minimum wage to do it. It's just not worth the time to navigate all over the place for a quarter here or there.

Especially when the navigation is not intuitive. It's never clear just looking at an offer whether you can add the coupon to your collection vs getting launched to a third party shopping site. On numerous pages you can swipe right to go back or up one level, but there are no indicators when and where that applies. And lots of the offers are just plain confusing. For instance, you can save X% on Apple Music, but then there's a warning that they will take back the rebate if you cancel your subscription. Not clear if there's a time restriction on that.

I want ibotta to do well. They're a local company, and by all accounts good folks. But this app just isn't for anyone who favors time over money.

I have been using IBOTTA for about six months now. Everything is great except for the rebates now. I feel like they're half for alcohol and I don't buy any ever. Then a quarter of them have not changed in months and they're nothing I or anyone I know would ever buy. The things I buy on a regular basis are never ever rebates on Ibotta and it's beginning to get a bit frustrating. Please change it up we need some variety here. Also it would be great if you're featuring an item at five stores but it's not offered at the major chain store near me, why am I seeing it? I have bought items thinking this is surely part of the rebate where I just shopped only to find out it was not and after speaking with customer service was told they were sorry and the rebates aren't available at every store. Weird because it's Walmart and everyone shops there at some point, for something.

I was totally addicted to this app. I will stay addicted and one hundred percent invested in its promotion but y'all have to help us out here with adding more or changing up the rebates.

I like using this app. I have other grocery apps sitting on my phone that I'll probably delete because i dont think to use them ever. I like that Ibotta has become a bit more user friendly in that sometimes its able to read the receipt and pick up on some rebates that you may have qualified for but again this doesn't always happen so you'll need to manually enter the rebates yourself. I like how most times your refunds are added to your Ibotta account in 24 hours or less but retailers like Groupon those rebates stay in a pending state for up to 30 days from purchase. Its nice getting money back from things that you would have purchased anyway and also an incentive to get us trying new things. I just wish that there was a wider range of products. It seems to be more rebates on alcohol than most other things. There are some trips to the grocery store where I purchase without Ibotta and I get home and open up Ibotta just to find that I dont qualify for not even one rebate 😕. It is nice that Ibotta links with my Paypal so I can transfer quickly once my Ibotta balance is at least $20.

When I started using this app it was GREAT! HOWEVER you know the old saying (if it's not broken don't fix it) this definitely applies to you! YES YOU, RECEIPT PAL PERSONAL.

As time went on you became more personal and intrusive. You want full access to personal information...my email accounts (I have 3) 1 for my business. The 2nd for personal e-mail. The 3rd is for annoying ppl, apps and websites that have sold my information to other annoying ppl, apps and websites. Oh, and why is it important to take note of my income?? AND even more intrusive to include my households total income?? Which is totally irrelevant to what I buy at the grocery store. Lastly I know where I live and surrounding stores, malls, and if I'm traveling I can Google everything from the nearest grocery store to the nearest gas station. So no, you don't need my location!!

AND NOW EVERY TIME I LOG IN YOUR ASKING ME TO RATE YOUR APP. (So now you have it...and for that reason you've lost another star) It was 3 I've since dropped it to 2 and that's being generous...so for wasting my time...I should take another. The lesson here is don't ask because you may not like the answer!!

I've tried other cashback apps and this is, by far, the best one I've used. They offer a lot of rebates of items that I usually buy. If I buy multiples of an item that they offer a rebate for. I'll get the rebate amount for each item. They also offer rebates for buying eggs, bread, milk or just going the store and getting any item. You have the opportunity to get $20 when you first get the app if you go to the store in the first week and if you refer friends. I'd highly recommend this item for anyone wanting to budget and save money. I will say it is inconvenient to have to scan the receipt and each item. After taking a grocery trip with a toddler, all you really want to do is put away groceries and be done with it but you do what you have to do to save money so it doesn't bother me too much. Overall, great app to save money without deviating too much from a normal grocery list.

Do not use this app!!

Their customer service/account review team is one of the biggest disappointments!

I had my information stolen and someone created another account under my name using my stolen phone (currently using my husband's phone to type this). Apparently they were using my account and the one that they created while I had no knowledge of this. I contacted their help team to try and explain the situation only for them to delete my account! 😞 I did not receive any warning about the activity of the account for the TWO WEEKS that my phone has been gone. I had understood the policy and followed their rules so I did not use my husbands phone to continue using the app because I did not want to get in trouble...I just woke up today to learn that they have deactivated my account.

I used to love this app; I enjoyed using it but their action on this situation was disappointing. I had accumulated over $30+ only for them to take it from me all because of someone else's actions. If you do download this app, be careful and do not trust the support team. They will not help you and will delete your account without a notice.

I love this app!! I only buy the things I need, add a coupon (if available), then iBotta gives me more money back. I really appreciate that there is a good variety of items to get cash back. I like the newest update, as well. Much more user friendly.

My family uses this app to save for Christmas all year, then I buy gift cards to shop or give as gifts.

If you are on the fence to get this app, do it. My advice is scan the item in the store to make sure it qualifies to save you time. Doing that will also keep you from buying something that didn't get you the cash back. iBotta doesn't charge you to get your cash, either. It's just a $20 minimum you have to earn first.

This app is great as is, but incorporating a shareable, interactive shopping list would be icing on the cake. A list that could share with family and be able to add items that are not just on the app.

To date, this app has given me over $210 in as little as 6 months!

I cannot complain about Ibotta. It's free money for very little effort. It's very easy to use! When I see an item I want, I scan it to see if there is a rebate available, or I browse the rebates first, save a list, and then scan to verify in-store before I purchase. Sometimes I can't find the items when I do that so I prefer to just search for the items I want as I shop, using the scan to search option. When I get home all I have to do is scan the receipt because I have already verified the items with the initial scan. My only issue is there are few stores for rebates for people in rural areas. There are only two grocery stores I can shop using Ibotta in my city, and one is Walmart, where I try to avoid going. The other is Kroger. We have an IGA (which is the closest store to my home), but Ibotta doesn't offer rebates for IGA, and the other available stores are privately owned or a bit of a drive to get to, which defeats the purpose of the rebate.

I have been using Ibotta for a couple of years now. I will say that at times I am more active than others, but that's just me being lazy. This app is great if you're into couponing and going the extra step to save a few. For me? This is great because I use it at my pace. There are tons of places

Participating and I kind of like the "game" of what did I buy to match the weeks picks. You see I never look before I shop for fear of getting something just for the sake of earning a few coins. However, when it all adds up, and I can cash in my $20 or whatever, it's a nice feeling. I almost always use mine for a Sephora gift card (ladies you all know how expensive makeup is!!!) and once every other month being able to save $20 on my $40 compact is extremely helpful and totally worth it. Yes it takes some getting used to and at time takes a while to add up. But it's just free money on stuff you're already purchasing so why not!! I love it

We are a family of five with my husband in med school . We used this as a way to earn extra income to do things together as a family living on student loans there is little room for that . They wait til you get enough to check out and suspend your account to take everything back . I've been told this in the past but defended their service having checked out once before with no problem but have now come to find out the talk by others was true . They charge you if you have an account and don't use it so an account I had from over a year ago I didn't even remember having they took the money from and the account I was earning all of my credit from that I was actually using was suspended and they took all of my money from instead of letting someone know they have another account and helping them to fix the error they would of course rather take money from both accounts and suspend you because that makes a lot more sence than keeping a customer over 31 dollars and all of the people they were and have brought to the app right ? This is a joke I would suggest using another service it's quite awful to have spent over a hundred in their product to have nothing to show for it . I was so excited to have that 31 dollars it meant only 40 to go to get a wagon I had been wanting to take my kids to the zoo in .

I love this app, I do however wish it would work with Aldis. I do not have a lot of the stores listed on the app around my area, but Aldis is one we do have and many other places also have an Aldis. I love that the cash back adds up fast, but I do wish they would also add rebates on things I buy more often, many of the things I cannot buy or do not use, I wish there was a questionnaire that would ask what types of items you buy, and your age and location (as there are many alcohol rebates and I cannot drink, same with baby products I have no kids, but I do use baby wipes for my pets.) also my boyfriend and his brother and I all have different types of rebates available on our ibotta app, in a way I guess it's okay but I would like to have more of the rebates they have. I wish it would take the info off your receipts and will see what other products you bought so you can get rebates similar to the things you normally buy.

Update: Dropped a star. Been using Ibotta almost 4 years now. It has gone downhill. Do the team levels even matter anymore when all you need is $6, but must redeem 15 rebates?!?! Clearly you would like us to spend more out of pocket and not depend on our team. There's no way to NOT make the $6 when you also have to redeem 15 rebates making your team useless. Also, the amount of alcohol that has been added to the app is insane. There used to be a lot of useful rebates and AWESOME bonuses (Pick Up the Values, Huggies, etc) that have completely disappeared. I keep this app because every now and then I strike gold with a rebate like when the Chobani and Dannon yogurts kept coming back, but overall this app has disappointed me lately.

Y'all should really make the function of the "not interested" button more prominent and explained more thoroughly. I thought it meant I wasn't interested in the product at that particular time. Didn't know until I read another review that it means rebates for that item disappears forever! Maybe have a warning that says, "If you click this, you will no longer receive rebates for this item." That probably explains why I never get Huggies rebates anymore which is highly disappointing since I have a child in diapers.

I love the idea of cash back. Don't give me wrong. But when you have an app that forces you to buy namebrand products instead of the possibly cheaper storebrand in order for you to get any kind of bonus, it's not family-friendly! And quite frankly, at least at my local grocery store, a lot of the times the storebrand taste better than the namebrand! The exclusion of "any brand" or "store-brand" on the rebate bonuses honestly makes me just decide not to use the app more often then it helps. You guys should update that. Another thing, a lot of the stuff that is on the list for savings is not common every day buying stuff. I mean seriously, how many people buy trash bags every single time they go to the store? Or sour cream? You guys really need to review what it is that works for most families instead of promoting certain name-brand items!! Also, if I shop at a retail store, I should be getting some kind of cash back on retail items and not grocery or pantry items. For example, if I go to Target, I should get rebates for buying shirts and pants not for buying bread and frozen pizza. That's what grocery stores are for! I've been using the app for three months now and I am definitely not satisfied.

I don't normally write reviews, this is actually my first one. This is going to be a bit long, so bear with me. I downloaded this app about a month ago, after my sis told me she's gotten a gift card just by shopping and using this app. So I gave it a try. First time I submitted a receipt, Ibotta gave me my bonus $10 right away. So I kept using the app, particularly since they have bonuses that earns you more savings.

One of the bonus program was to redeem 6 rebates for $5 reward. I submitted my receipts but didn't get the $5 reward, so I emailed customer service and sent them pictures of my activities from the app using my phone. There's a notice from Ibotta that it could take 48 hours to get a response, but I got a response before the full 48 hours was up. Sure enough, my account got credited with $5 and I also got a response to my email inquiry from their customer service rep. Thanks Logan! Have to say that this app is legit, and their customer service is awesome!

I use this this app very frequently,3-4 times a week. It is easy to use with many of the items that my large family will use since we are not brand specific when it comes to grocery items. I enjoy finishing bonuses with my friends a couple of which are local and we can compare items and bonuses. I do not like that since they are not frequent shoppers they have to redeem 3-8 rebates for their mid month bonuses(for example)and I have to redeem 35-50 depending on the bonus. And then my account, for the second time, is flagged for review so I can not cash out. The first time it was flagged I thought it was because of the amount. I had let it build up for months like a savings account. Recently I have tried to cash out a much smaller amount,and when it was flagged again I can only assume that it is flagged simply for the amount of rebates that I redeem. But if they are requiring me to redeem 50 to finish a bonus I am not sure what to do about this. My account is still on hold at this point. It is not effecting my use of the app just the cash out feature. Customer service is difficult to get ahold of by email only and does not answer all of my questions.

I do love this app. It does have the best offers that I have seen on a rebate app. I do use it the often. But is it worth it if my account keeps getting flagged or with differences between bonus amounts. Those I am not sure about.

I have attempted to use the ibotta app for almost 6 weeks now and I have had my account closed/deactivated three times. I have made 40+ attempts to email the company and have tried to message them via Facebook as well. As of 3:34 pm today I discovered that I have been blocked from the ibotta Facebook page - all of my comments have been scrubbed from their Facebook page as well as all other negative comments and they have blocked all my messages from the Facebook messager app. Additionally I have sent another 5 emails asking why my account has been deactivated again, yet I am being given the silent treatment. When I was able to reach someone the last time, they kept stating that I had a duplicate account - citing that my mother's account was also mine - which is not true. She has her own account and I had mine. Ibotta has chosen to close my mother's account, which there is nothing I can do about, but I would like to know why they keep closing my account. I have been in constant contact with them (well I was until I was just blocked) asking for assisting on various rebates, if this receipt or that would work, etc. I have no idea what is wrong and now I am blocked from regular email, Facebook message and the ibotta Facebook page.

I downloaded Ibotta some time ago and used it briefly. When I was having trouble redeeming my rewards I contacted support and I was given great instructions. However, eventually the app became an afterthought and I stopped using it. I received and email yesterday stating that, per the terms and conditions, I would be charged an inactivity fee for not using my account! Being that I downloaded the app to SAVE money and not spend it, I think that it is pretty unfair to charge someone just because you throw that in the fine print! Also, you cannot deactivate your account without first emailing Ibotta customer support since they don't have a telephone number and wait for someone to respond to your message. I think it is a bad business practice to charge customers simply for downloading the app and I also think that it is shady of Ibotta to not make that fact more clear to the customers BEFORE they sign up. Yes it was in the fine print, but does anyone really REALLY pay attention and read through the entire terms and conditions? It just seems really uncool of Ibotta to trap customers that way and then make it difficult for them to avoid the penalty and inactivate the account.

I waited a month before I wrote a review so I could really give an accurate one! I have to say I'm impressed! I love this app. It helps put a little extra money in your pocket for things you already buy. I check for deals about every 4 days. It loads instant rebates for purchases from food to clothes. They have some really good deals from most of the stores we all shop. I use the Walmart & Safeway one the most. In the last month I got $115 dollars back from food alone. This does not count the coupon savings I save on my purchases. Even if you use a coupon for a specific item, you can still redeem your rebate. They don't have every item on my list but it does have the basics like eggs, milk & produce. Plus many others! I have a family of 4 so every bit of money I can put back in my bank helps! ( I started a separate account just for these savings so I can use towards a family vacation ) I figured if I was going to spend the money anyways why not get some of it back?!! I hope this helps & I definitely recommend!!

I've been using this app for quite awhile now, and I really love it! It's pretty easy to use once you get the hang of where everything is. It seemed too good to be true, but if you really take the time to find and use the rebates, the money really adds up quickly! Bonuses are great, too!

My only frustration is that having recently been diagnosed with Celiac, I now have to eat gluten free, and I rarely find rebates that I can use anymore (except ones for things like produce and tea). It's a bummer that the majority of food rebates I see are for things like baking mixes, and breaded stuff that I can't have. I know it's not ibotta's fault that I can't buy this stuff anymore, but just wanted to put it out there that it would be great to see more variety in the brands offered so that those with food allergies might have more opportunites to use rebates, especially since allergies are becoming more and more common. There are a lot of brands now catering to the food allergy crowd (and not just Udi's...): Enjoy Life, Glutino, Schar's, Simple Mills, Kind, Bakery on Main, etc. It would be awesome to see more of these types of foods so that I (and many others) could start using the app to its full potential again! :)

I've been using my Ibotta for several years and it's had it's ups and downs. I was really excited when they began offering so many any brand rebates, but after a few months,

I noticed I was getting less and less of them. My husband recently downloaded the app, and I was surprised that he had many more any brand rebates available-- ones that I have never had on my app at all, what's up with that? It's like they penalize you for being a good user.

I'm also really disappointed that they upped the cash out threshold from $5 to $10, to $20 currently. I used Ibotta consistently and even so it takes a long time to work up to that number.

Edit: the support is awful. I accidentally claimed an additional rebate that was not on my receipt, and wrote to support so they would know and deny the receipt and I could resubmit it correctly. Support said "sorry we can't credit your account and you submitted this receipt after the 7 day period" (it had been 5 days). It was as if they hadn't even read my question because I hadn't asked them to credit my account in the first place. This is not the first negative experience with Ibotta support.

This would have been a 5-⭐️ review if I had done it a month ago when I first started using Ibotta. The app worked well & if I had a problem getting credit on an item (which happened several times) customer support was quick to get back to me & problems were resolved in a timely manner. Not so with the last issue; maybe they're getting tired of seeing emails from me about "missing credit"? Very annoying, especially after getting past the learning curve of shopping with Ibotta (double-check which stores are participating in a given rebate, quantities/brands required, etc) -- it had become fun and like a game. Now I'm just annoyed most of the time, and currently waiting on missing credit & restoration of credit mistakenly taken away when they were reviewing a purchase; money was removed when it should have been added! Not good. So there's a 5-⭐️ review just waiting to happen once the credit problems are resolved...haven't done my first cash-out yet, hope it's not a problem as other app reviewers have mentioned here or I'm done. 😐

I have had the app about a month and so far, I am in love! I am getting rebates on things I have always bought and with price matching, I have bought several things for free. It's a really great app and definitely beats clipping coupons or having to do something at the register. Do it at your house when you're done, rebates are added quickly. I knocked off one star because I referred a couple of people and they weren't added to my team for several days. I did contact customer service however and got a quick and helpful response.

******

Update Feb 2016

Unfortunately my love for the app has died down quite a bit. I still use it but I can't say I'm anywhere near "in love" with it like I was initially. When we first downloaded, there were SO MANY "any brand" rebates and that kept me interested. It helped me to save each time I shopped. Opposed to the 6-8 there used to be, now there is ONE any brand rebate available for example. I used to save on bananas, bread, milk, eggs, cheese, yogurt and some other essentials but it seems those any brand rebates were just to get me interested in the app and then taken away after some use. I joined for the any brand rebates and it stinks that they seem to hold more of a promotional value for the app than a consistent benefit.

I have used this app for nearly a year. I've been very pleased in the past with the cash amount, quality, variety, and speed of processing rebates. I haven't been pleased recently. I referred friends in the past but will not any more.

Customer service was great until recently. They used to respond quickly, accurately, and with clear knowledge of any issues. Their responses were often within hours of me contacting them. Not now. This past week I've been dealing with a certain representative and it has been infuriating. Not only has she failed to understand my issue, she continues to ask me for more and more "proof". This week I've sent her seven photos including screenshots of the app to substantiate my claim. Her response was to tell me the rebate wasn't working because it wasn't available at the retailer where I shopped. Seriously? Has she ever used this app? I sent her screenshots of the rebate clearly showing the rebate on the retailer page and a list indicating the retailer was a participating party. She seems to be doing everything to blame this on something I did rather than address the issue.

I don't appreciate her lack of professionalism, lack of knowledge of the issue, and slow response time.

Paper coupons are time consuming and I can't keep them organized and they usually aren't for healthy/fresh items. I like digital coupons that you load to your store's loyalty card. This app is kind of like the digital coupons except when you get home or as you place the item in your cart, you scan the barcode with your phone. Then you take a photo of the receipt. If you think that sounds hard to do, the app opens your camera for you and literally you are just touching your finger to the screen a couple times. It's easy! I'm saving money on the stuff I buy. Onions, bananas, milk, any brand of bread, any brand of cereal, lettuce, meat. I've been to the store three times and with a $5 bonus, I have $23 and change earned. It is easy to use. I like that it shows a photo of the item so I can scan through the available rebates quickly.

I only gave 4 stars because it gives you the option to send your list of rebates to an email, your notes feature on iPhone and other apps. It doesn't always work. The latest update seems like it may have fixed the problem. Plus I had an item that certainly seemed to be the correct one but it said barcode did not qualify. That would be ok if from that screen I could link to details of rebate.

I got the app first because it was free, it was working great and then I read some reviews after I'd already been using it. Some people said there were problems. I was hopeful that there wasn't and I haven't run into any yet.

First off, you don't have to do it while your shopping, you can do it when you get home and you're putting your groceries away, or when you're making your list before you go; you can select the items you are purchasing and verify them there in the store or when you get home. It doesn't take long to get the minimum amount to get cash ($20) at all! Regular grocery items are on there that we buy every week! I have already got cash through PayPal, it was quick, easy and secure. It asks for your fingerprint (if you've added it) so that it can verify that it's YOU cashing out. You also have the option to put money on a few select gift cards, (good for gifts I guess) which I have not tried. But I'm already getting more money on my account. My favorite part might be that it's not just groceries!!! I got money for going to see the new Star Wars movie, you can get money for buying pet supplies and things such as that. Great app and works 100% amazing for me!

I heard about this app & downloaded it on Dec 28, so not even 2 weeks ago. My balance right now is $33. I am tickled to death for getting money back on items I already purchase weekly. I don't feel like it's time consuming at all. I normally wait until I'm in Walmart parking lot, so I'm alone & away from my kids, I open the app & scroll through it & unlock the items that are already on my list. I go shop with my normal grocery list as I always did. When I get back in my car, I type in each item off my receipt in the search bar just to see if I had overlooked it before going inside. Then I verify my purchases & am done. It takes a few minutes & that's it. I haven't saw many rebates for less than .50 & lots of them are for $1. To me, that is def worth a few minutes. I hit the December goal, which added an additional $5 to my total then I reached some promo goal yesterday which gave me another $5. I plan on using this app every time I shop then cash my rebate out in November to use for Christmas presents! I'm so glad I found this app, just wish I had found it sooner!

First off... They charge you for inactivity. A while back I started using the app and accrued a few dollars. I stopped using the app because it was really time consuming for the little return. Today, I decided I'd give it another try, so I logged into the app and was surprised to find that they'd charged me my entire balance for being inactive. Seriously? That's just ridiculous.

Second, and last, you really have to do a lot of work for a very small amount of return. I don't know about you, but 30 minutes of my time is worth a lot more than ~$1-2. This app not only wastes your time while you're searching for products and scanning receipts, it also makes shopping a scavenger hunt... Scouring aisles for a specific product. A 30 minute shopping trip can easily turn into an hour-plus ordeal.

Now that I've bashed the app... Let me say that they've done a great job developing it. It's a beautiful app and works well for what it is! Their product people just need to focus on making it less time intensive... And abolish that stupid inactivity fee! Way to welcome someone back to the app. :/

I have been using this app since I discovered it in September. I own a cleaning business and I'm extremely busy so I always want to coupon, but don't have time ! This app has literally saved me $442. SINCE SEPTEMBER! I'm in love! I love the bonuses and while I normally cook from scratch, some of the foods that are easier dinners I would have never tried but now love! I buy a lot of wine (for my house) buy also have friends that love wine and this app has saved me money on birthday presents and Christmas presents! Not to mention getting money back on cleaning supplies for my business. Hands down this is the only app I really use, and my first review on something in years, but I tell everyone about this app! My friends, my family, the grocery store cashiers! EVERYONE. It's great! I did see someone mention the raise in cashing out, which I agree makes it a bit harder to achieve. I did have a issue with not being able to cash out, but IBOTTA tech support worked it out with me within three days so it was handled well. Download this app! I promise you will be addicted!

So far I like the app. However there are some problems, for starters I can only redeem one of a certain item. Regardless of the fact that I bought multiple, second; it makes me start all over again after every single item redemption. Third, for example the other day I had multiple receipts for 3 gallons of milk that I had purchased. 1 gallon per receipt, however I could only redeem 1 of the milks. After that the item disappears and doesn't allow me to redeem the other 2 gallons, even though they are on separate receipts. I've had issues with redeeming more than one of a single item on the same receipt, but on separate receipts it should not be an issue. It has been a few days since the first redemption and the item still hasn't reappeared for me to redeem the second and third gallon of milk, plus the added hassle of having to save receipts and keep boxes of items if this happens. So that days later, if the item as been put away I might not have kept it in the box for storage or just it being used. But if I want to ATTEMPT redeeming it, I have to keep the box and dig it out of where I have put the items away. I would be immensely great full if these issues were addressed, but otherwise it's a decent app.!

It seems that everyone that has a complaint is complaining about nothing. I am new to the world of rebate apps but I have downloaded everyone I could find in an effort to find the best apps and save the most money. I found Ibotta to be the easiest one to use. It also has the most rebates and the most useful rebates. They could raise the cash out amount to $50 and I would care as long as it doesn't expire. This is free money people! Please stop complaining. Or use one of the other apps that will send you a check in the mail after you reach $20 or the ones that only have 9 useless rebates and one useful one for .25 cents. Gosh, people will find anything to complain about. Oh and to the people who complain about the length of time to verify rebates, I have $12 in rebates for things that I buy on a regular anyway and I have only belonged to Ibotta for about 5 days. For the 5 receipts I had, each one was verified within 5-10minutes.

This is my FAVORITE app! I've been using Ibotta for one month and have made a little over $65! It takes some time and effort to figure out how to use it properly, and you may make a few mistakes at first. Don't let that discourage you. Look at them as learning opportunities. I strongly recommend that you read their Terms of Use, ESPECIALLY Section 10, Prohibited Conduct. They are very strict about this, and violations, even unintentional ones, can result in immediate deactivation of your account. (Mine WAS reactivated as a one-time courtesy after only a couple of days and a couple of emails, which has made me very happy! My money was still there and had even been increased by two referral bonuses that had come in while I was deactivated!)

If you obey their rules, and carefully read and follow the rebate information, you shouldn't have any problems. There is a Help section in the menu that is pretty informative, and help from Ibotta Support is only an email away. They replied to me the very next day.

I've only had one problem with this app and I've been using it for I think 2 years. The issue came when I bought something for a 20$ rebate. I got a price adjustment from Walmart and they thought I was using a return receipt. They initially gave me my money, then took it back and locked my account. My account was locked for 2 weeks. When they saw they made an error, they refunded me the money. Since email is the only way for support, it is annoying to wait for a reply which can take up to a week. Then, a week or two went by after they gave me my money back and they again took back the 20$. I told them the issue should have been resolved already and why they took my money a second time i have no idea. Overall, great app and even with that annoying encounter I still use the app even though I was hesitant after they froze 50$. Highly recommend. Even though it's not much money to be saved on each item, it adds up quickly.

I love this application! I have not had any issues with it whatsoever. I read some of the reviews which complains about the rebates bring so little and having problems taking pictures, and getting her to start over, etc...Well here is are my two cents. Why complain about .20 cents? The point is to compile the rebates to get money. I have made $23 so far in a month. This is a combination of rebates and bonuses for getting your friends to use the app, and other incentives they have if you reach certain goals. Also, I have NEVER had a problem taking a picture of the receipt, how hard can that be??? You scan the product and take a picture of the receipt, done. I do it as soon as I get home from the grocery store and I don't have to think about it any more. And complain about watching a 30 or 60 second video, seriously? First, you don't have to watch a video for each item, second, the surveys you do have to complete are only of 1 question, and sometimes you don't have to do any of them at all. That said, I highly recommend to read before you do or comment on something. In that way you will totally understand how it works and use it to your best benefit. I am very satisfied with the app, and my friends are too.

I actually downloaded this 2 years ago, tried it a couple of times but it wasted my time more than saved me money. Recently I received an email from Ibotta telling me that if I didn't do an activity that I would be charged $5 for having the account/app. Well, that seemed excessive and ridiculous so I tried to find a way to delete my account, which there is no easy or helpful answer on their website. I sent an email to their customer service indicating my desire to delete my account, to which I never got a reply. In the meantime I started to peruse the app again so I wouldn't be charged and started to turn in some rebates. The app has expanded quite a bit since its induction years ago, which is quite nice. I have been able to turn in a number of rebates and earned some bonuses. However, this app could definitely become more user friendly. I would suggest a way to sort the rebates, such as pulling up all the new ones to the top so I don't have to waste time scrolling. Also, the videos are way too long for the few cents return, basically battery drainers. Do not make the app close and start over when locking the phone or switching between apps. I would give it more stars if it was more user friendly and convenient.

I used to really love this app. I've gotten a lot of rebates. Only complaint is that for the "any brand" rebates, I hate that you have to watch a video (or 2) to unlock something like $.20. I'm a busy mom and don't have time to watch all those videos for things like milk, eggs and vegetables. I hardly use the prepackaged rebates, so the videos impact a majority of the time I have to use on this. I deal with the videos, but would love to see easier ways to get those rebates. That's the only reason it's not 5 stars in my opinion.

It's a great app and I can't believe how easy it is to get the money back!

Update: Removed a star because now there are more videos in the new update :( Over 90% of the items I selected had videos. This is getting crazy. Also, where did the shopping list go? It looks like we have to scroll through all the items again to see what rebate we have on our list. The list feature was so useful and now it's hidden really well or gone. It may be time to cash out and move on to a different, more time-friendly app.

I don't usually rate apps but here I find myself with a deactivated Ibotta account for the second time, and I'm annoyed enough to write a review. The first time I apparently submitted a receipt that had already been submitted. My bad, didn't know it had. And now I'm waiting to hear what I've done this time. But like I said to them in my email, there needs to be a better way of going about this, like maybe alerting users that a receipt has already been submitted, or sending an email saying "Hey sorry, but it looks like you've already submitted this receipt for these rebates, so we can't process it." Opting for a complete account deactivation is harsh and makes it seem like the app's developers assume all users are deceitful, and not just humans who err. Hopefully this review will be seen by someone that can make some changes at Ibotta, because I love this app and use it very often. This is just a big stumbling block in the way of it being a five star app!

The whole idea behind ibotta is amazing but sometimes apps that say you can save money don't actually save you very much and difficult to use. Ibotta is so easy. I like the way the app is set up and organized so you can quickly find a store you're looking for. The videos you have to watch to unlock deals are shorter than the adds on other apps and the polls/surveys are are 1 question. And finally they make it really easy to take the picture of your receipt when you're done and show you where to line it up and if you have a rewards card with a store you don't even have to scan your receipt. I love the teams feature, you can save extra money with that. It would be nice to add people who don't have their account linked with Facebook.

My only issue with the app is certain stores make you have a store reward card to save money there. I understand why they do that but there are some stores I don't shop at often enough to get a card at.

Overall it's a great app that I would definitely recommend.

I like this app. I use it a lot because I like to save money on my groceries. I've racked up $45 in only 3 months. The only downside to using Ibotta is that you might buy something and it's actually the wrong item and you will not get cash back. Let's say you needed to buy Greek yogurt with the basic flavors and you accidentally bought the tropic flavors because it says variety on the coupon. Ibotta will not give you cash back for that item. Second way to not get cash back is if you purchased some things and wait over a week to redeem your items, you will not get cash back. Something that I've done that the app doesn't give you money on is, buying items from the wrong store. I bought diapers from one store which I was suppose to buy from a different store and lost $1 cash back because I already opened the package and could not return them. I just wished the coupons were for more then one store instead for specific stores. Another one I would like to point out is that they give you items to buy from certain stores and the stores don't even carry half the items the store specific coupons are for. I went to a store that had 30 coupons and I only found 5 items and that was it. Also the coupons they have are sometimes never for items you buy. I guess it's to promote new items but I wish they had coupons for things people buy regularly.

I used to love the app until September 2 when I couldn't unlock items after watching 20 cent any brand items which are time consuming. Then I couldn't log into my account and was told it was a system glitch. Then I could sign in on website but not the app. Told there was a problem w my IP address and it was a location outside my Area. Got that changed but still not able to log in. Then told I could not use a VPN which I was unhappy about cause I earn with their app and it is not a rebate or coupon app. Finally after it didn't help to temporarily disable I deleted and sure enough it worked. Going to add back that VPN app and see what happens cause I used it w Ibotta for nearly a year with no problem. This all happened after Ibotta and other app updates and after an iOS update. Sure hope it all works. I did get good support from Ibotta and they credited my account for items I bought when I couldn't use the app and usually credit my account within hours of uploading receipts. But would prefer something other than videos to unlock rebate items. I couldn't get a person to do it because of the time it takes and don't have much luck w getting anyone to do it. I really think that most of the time it causes me to buy things I don't need. But will keep trying for a little longer.

I joined about a year ago and have already earned $200 on things that I already buy! I've had teammates with higher earnings so I know it is possible to really reap the benefits if this easy little app. I've had a few issues along the way, but it was mostly my fault: didn't update credit card info for other apps which caused this one not to work. (Took care of that in 3 minutes). Camera did crash a few times while taking a pic but that again was fixed when I restarted the phone.

I have not cashed out yet, not ready to do so!

The only complaint I have is that not all rebates are available at all stores. Mg favorite store was just recently added so now I don't have to go to multiple in a day. I just look at ibotta when I do my shopping list and activate the rebates. If I happen to see something that is on sale and a good rebate, then I'll get it. Really could not have asked for a Better rebate app, I have another one that is basically useless, just waiting for the minimum payout and I'm cashing out. Love ibotta

When my best friend suggested this app I was hesitant to try it because I figured that there was a catch to it, but I was wrong. This is a great app, and in less than a week I have received almost twenty dollars back from my regular grocery shopping. I scan my items in the store to verify that it's the right one, and then scan the items and receipt as I'm putting the items away. I have had no problems with redeeming items. If you think you will purchase the item you can unlock it before you shop, which adds the item to your shopping list and saves time later.

The one change I would like to see is receiving the rebate on more than one item on the same receipt. For example, I usually purchase multiple containers of yogurt but I can only receive the rebate on one of them for that receipt. Other than that, I am enjoying this app immensely and have recommended it to many friends.

I wasn't so sure about this app when I first installed it under the last version. It seems there were a lot of things you had to go through in order to get it to work. With the newest update, everything is easier… I check on Ibotta before I go grocery shopping and add anything that I most likely will buy to my shopping list. While at the store it tells me my shopping list of things that have rebates and I will go through and scan the barcode of items I'm buying and it will tell me that it matches what's in the database. If I'm buying something that isn't in the database, it gives me an option to upload a picture of it for them to review to add it to the database. The store brand mustard I sent them last week was approved within 24 hrs.

This app gives rebates on "any brand" of things like milk, eggs, bread, mustard and ketchup and it gives me money back for buying things I already need. I love this app!

I just made $15 in a few weeks but $10 of it was from the "clothing" category of rebates. So it was due to my little shopping spree at the mall at the end of December and just a few days ago. I just wish the grocery category offered more products. And I do agree with someone saying that there should be rebates for almond milk because we don't buy regular milk in our house anymore. My complaint about the bread rebate is that it's the sliced loafs of bread, we buy flatbreads or the fresh ones from the grocery store's bakery department 😓. I cooompletely support the produce rebate suggestion. My mom buys so many fruits and veggies.

Other than that, TOTALLY recommend this app! The $15 rebate I earned just helped me pay off some online shopping 😂. That reminds me, please offer more stores for the clothing category rebate. I don't shop at Aeropostale... who really does? And who actually spends like $75 in that store when everything is dirt cheap??? I LOVE how it has Express and Sephora. Please add Guess, Abercrombie & Fitch, Hollister, Fossil, H&M, etc. just more appealing stores than.

The Ibotta to PayPal transfer was FAST. Took literally seconds to transfer 😊👏.

I haven't been using this app for long, I just found it maybe a week ago. But I'm excited, especially after I successfully submitted my first purchases for rebates. It was pretty simple to do, I didn't mind scanning the items or taking a photo of my receipt. I had a VERY long receipt; yet I was able to capture all of it. It wasn't long before I got a notification that everything had been verified and I'm on my way to redeeming!

The only thing that I look forward to seeing change (I hope) is more product options. Although I am not complaining; it was pretty awesome that I could choose my own favorite brands when it came to bread, eggs and milk. Also, I had the ability to use this app for coupons and still use my in-store coupons. I like to shop at Safeway and Fred Meyer which both have coupon apps which allow me to load the coupons to my account. Since I don't have to carry any of those coupons with me it's nice because then I can't forget them at home. Pretty cool what you can do now to save money, if you just take the time!

I would have given this 5 stars a few weeks ago, but had an almost identical experience with other reviewers. I verified several items without stopping to consider I would not be able to submit the two receipts ("one receipt is pending..." message appeared). I did get a reply that oddly said based on my account, I was given credit for "everything," which raised an eyebrow because I hadn't told them what I had on the second receipt (regardless of what I verified initially). Like one of the mom reviewers said, we just don't have the time to do a cat and mouse email exchange, we were just wanting to save some money. I think that it would be a helpful upgrade to allow more than one receipt be submitted at one time. Otherwise, I am thoroughly enjoying accruing a stash of "fun money," especially if I am able to utilize Ibotta, Checkout 51, AND Shopmium. They all tend to feature the same items, and as a person who clips coupons but forgets to bring them to the store, this takes away the guilt of not saving, because I save in triplicate!

It's a great app, who wouldn't want to get money back on their purchases!?

Id like to see the deals change more often, especially for things that I'm more inclined to buy.

My big suggestion is that for when we might have multiple deals on one receipt purchase, there should be an option to add another deal to the list before entering the receipt for verification. I had 7 deals on one receipt last time and had to enter each item individually so I had to take a picture of the same receipt 7 times. Id just like to click click and go. So basically: add a deal, scan to verify the item, add all other deals applicable and verify (if multiple deals on one receipt), take one pic of the receipt, all deals on that receipt can be checked and verified at once. I think that would be much more efficient for whoever verifies this stuff as well as for those entering it in for redemption, rather than getting one thing approved from the receipt and then have to wait 4 hours or more for all the other deals on that receipt to be approved. If it's entered all together at one time it takes way less time to verify, and also keeps the person verifying from having to look at separate entries from the same receipt over and over again.

I really like this ap. It would be better if they had more items to qualify, making it easier to earn $. Right now they are ridiculously limited. When I first started using the ap it was easy to buy a few of the items, but now I am stuck with a choice of items I would never use, like diapers and formula for my 20 year old?

My next complaint, the big one, is that this company has contests all the time but they don't post winners. The contest rules say they will notify you via the ap, but then states the "spencer"of the contest can notify you how ever they want, choose not to give the prizes out, and other crap!

I am probably going to remove the ap soon because I don't like shady crap. Either run contests, play by fair rules, notify winners as you state, and prove you actually give out the prizes; or DON'T.

****** they also have no customer contact! as in if you want to give feedback, to bad! they don't care! because they have no contact information listed . Hopefully they read reviews or I would guess this ap will have a very short life.

I really love this app! Fresh fruits, organic, and whole food options! I love it! I have bought stuff I would never try and I have hated some (the coconut water) and loved others! We buy almond milk about 3-4 weekly and the SAMs pack was $2 store extra. That made each half gallon only a little over a dollar each! I have loved the Target bonuses because our Target just added the grocery section - but the only draw back is that I live in a tourist city and all the tourist and their IBOTTA app are beating me to the punch! Some of the deals at target like the EVOL. items were buy 2 get 1 - then with the .75 back - it made it a real deal! Thank you ibotta!!! My only bad thing is - there is a bonus I can't complete because I already bought the item. The koolaid bonus is buy both koolaid products from SAMs and I already bought the jammers the first day I got the app! I wish the app took your personal purchases into account. Maybe the updates in the future will be more personalized! If not, I will live and still love it!!!

If you're like me and hate the hassle of clipping coupons almost as much as you hate the chore of grocery shopping, this app is for you! There are so many great features included with this app above and beyond the opportunity to rack up savings - some of my favorites are the shopping list generator, the barcode scanner to confirm the product you've selected qualifies, and the ability to like/dislike products to fine tune the offers to your preferences. I also LOVE the time savings achieved by not having to amass paper coupons, keeping track of which ones I've used while roaming around the store, and then waiting while all those coupons are scanned at checkout - it's couponing for the modern age! Plus, it's fun and easy to use, and gives you the opportunity to pass on your savings as a charitable contribution to the school of your choice. How cool is that??? In short, download and use this app- I know you'll love it as much as I do!