Name: Voltage Mail
Rating: 1.7 (737 reviews)

Updating

Voltage Mail

Voltage Security

Released: 2012-06-10

Free 0%

Version 3.9.1

Free 0%

Version 3.9.1

Released: 2012-06-10

iPhone Screenshots

iPad Screenshots

Description

Anyone who sends and receives an encrypted email from Voltage SecureMail can use this application to read and write the email. A license for Voltage SecureMail Mobile Edition is required to compose and send new secure emails from the app and enforce mobile policy restrictions.

Audience:

Organizations that use Voltage SecureMail to send and receive secure emails.

With Voltage SecureMail mobile app you can:

• Read encrypted emails and attachments

• Compose a new secure email message

• Send and receive secure emails to anyone

• Works with your device's native email applications and inboxes

• Works with Apple iPhones, iPads, and email clients

• Simple self-registration and authentication

• Works with desktop, cloud, and web-based email systems

• Supports Microsoft Intune

What's New in Version 3.9.1

Security updates

Seller

Name

Voltage Security

URL

https://www.microfocus.com/en-us/cyberres/data-privacy-protection/secure-mail

Information

Developer

Voltage Security

Version

3.9.1

Size

25.6 MB

Game Center

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 15.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16Plus, iPhone 16Pro, iPhone 16ProMax, iPhone 16e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad A16, iPad A16Cellular, iPad Air11M3, iPad Air11M3Cellular, iPad Air13M3, iPad Air13M3Cellular, iPad MiniA17Pro, iPad MiniA17ProCellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English

App Store: Customer Ratings

Ratings & Reviews

1.7 of 5 (737 Ratings)

App Store: Customer Reviews

2024-11-12

Unable to figure this out

This is one of the most confusing processes that seem to be completely unnecessary. I still can’t figure out how to use this and I would consider myself advanced with computer literacy. How in the world are we being forced to use this broken app?

2023-04-06

Pure junk

It just doesn’t work. No matter what. It seems they have a lot of hoops to try and jump through but its tedious and you get frustrated quickly.

2023-04-04

A piece of crap.

In a day and age where applications are intuitive, this app comes in a a piece of crap! Avoid.

2023-03-14

This App ‘s the worst!!

Lacks instructions to set it up, completely user unfriendly, welcome to frustration. . .

2023-02-05

Practically useless.

We tried using this for clients and actually lost one because it made us look like idiots. When security trumps function you might was well fax it or deliver it by carrier pigeon. Easier than working with this.

2023-02-01

Junk app

You will not get anything done ever

2023-01-25

The worst!

Download the app then click on the link. Doesn’t do anything but highlight. Try it on the desktop- the html is invalid. A huge waste of time.

2022-11-24

Keep showing session expired and crashing. Rubbish app

Worst app possible. Most secure because it keeps crashing no one will be able to read it to begin with. Trash.

2022-10-14

Stupidest app ever!!!!!!!

I think this app lives on one motto: “Your mail is secure as long as your cannot open it. Not even you!!!!!!!!!” I couldn’t open the stupid mail no matter what. Not even on PC. They should figure it out how to let us open it if your company only lets you save a file on one drive!

2022-08-11

Akhtar Khan

It just doesn’t work. Chase bank uses it for customers. It is aggravating and annoying.

2022-05-31

Total garbage

Clunky, awkward “solution” to encrypted email that involves a comical number of steps and doesn’t even work on my iPhone.

2022-04-26

Horrible

Wasted 30 minutes and still couldn’t open email. You can’t login, it’s stuck on the instructions menu, app crashes when you do what the instructions state and won’t open email. I hope this company goes out of business so firms are forced to find an option that is secure, user friendly and works.

2022-04-19

Cannot attach

I cannot attach anything using this iOS mobile version of Voltage Mail.

2022-02-15

Worse App EVER

I was not able to establish an account. Never received an email asking to authenticate my email address. I tried to uninstall and then reinstall - still didn’t work. Okay, well I thought let’s try it on a different device using a different email address, still didn’t work! I give up. This app is definitely not user friendly nor helpful! I wish I could give it a “0”.

2021-12-22

Chase Mortgage is the worst so of course they use

This horrible app.

2021-12-06

Terrible App.

All I want to do is open a secure message. It does not work as described or at all.

This should be removed from the App Store until these developers get their act together.

2021-11-13

Not working well

Worthless

2021-10-28

Running in circles should be the name of this app!

Link to confirm account kept saying “expired” every time I tried to compete setup. Tried numerous times and finally one of the links worked about an hour later. Sent the message (with attachments) and next day the person said the attachments never showed! Exercise in Tension. Almost had to laugh!

2021-10-27

Terrible design

The workflow from mail receipt to (trying to) opening the mail is mystifying. There is so much friction and guesswork attached to the process as to make it unusable.

2021-10-08

Not user friendly

Cannot figure out how to use won’t let me set up an account keeps telling me to swipe left. Meanwhile I have a message I need to open followed instructions and still cannot open the message. Crappiest app ever crested

2021-09-08

Impossible to open my email

This absolutely the worst secure email service I have ever been involved with. They don’t recognize my secure password, they locked me out after numerous attempts, they continually indicate that the will send me a rest for my password since I have been locked out. They never send the reset. Using this service is about as bad as it can possibly be. To spend over two hours trying to open an email is disgusting

2021-05-04

Terrible

Worst user experience ever. Never works on mobile. Unbelievable

2021-04-08

Absolute f’ing garbage

Incredibly convoluted process on an iPhone to read your email. Whoever wrote and built this thing has no concept of user friendliness.

2021-04-06

It’s a pain

This has not worked for me from two different sources. It goes around and around and circles back. This is literally a pain. Why can’t you just send a message. Secure? For sure. Nobody can ever read it 😡

2021-03-03

If Security is Never Opening it Works

Like someone else just spent 45 min trying to open a time sensitive email from Chase. Endless loops and no matter what device (tried 3) or what browser you get nada. I feel for Chase employees having to manage frustrated customers.

2021-02-25

User

Horrible. There has to be a better way to send secure messages. Would never recommend it.

2021-02-17

TERRIBLE USER INTERFACE

Extremely confusing and hard to use. Don’t understand how Fortune 500 companies use them as their service providers.

2021-02-12

I don’t know

What just happened to me?

2021-01-15

Can’t Open Secure Message

How does a user get support for this horrible App? Can’t open secure message in Outlook or Apple Mail. App acts like my password is wrong, but works fine on Desktop Computer. I HAVE to be able to open these messages from my iPhone!!

Please help!!

2020-12-05

Worthless!

Unfortunately JO Morgan Chase use this app for all their customers secure mail. The problem I’ve found is that it doesn’t work most of the time. It is almost useless in my opinion. If you deal with these companies just keep your paper correspondence coming as you likely won’t be able to read anything in this app! Horrible

2020-11-25

Doesn’t Work work New iOS software

App use to work fine before but with the new version it does not even give me the option to open in voltage even zig you hold the attached file in you email need update for this app

2020-11-24

Voltage mail fail

Moses tried to use this, couldn't get it to work, and decided to carve stone tablets instead.

Wow. This is impressive because it doesn’t just fail in one way. There are layers of failure here... initial failure to open email, failure of help system- different pages tell you to do different conflicting things and none work, and then you find what appears to be a path towards success and that also fails.

It’s secure though, because no one - not even the intended recipient - can get email thru this system.

Back to snail mail we go! 😱

2020-11-18

Wow is this useless

No matter how many times I’ve tried it I always end up opening my laptop. At least it’s proven to me that I still need a laptop.

2020-10-31

Email eont open to voltage

I trued the link but cant open the message that SF health plan sent me regarding appointments and dicuments to dubmit. So frustrated. Please help.

2020-10-30

Did not work

If I could give 0 stars I would. I followed every instruction given and the app would not go beyond the introduction.

I could not ever get to the “home screen”.

I had a time sensitive email that was required to be sent through voltage and I could find no help.

I resorted to a borrowed desktop at the last second.

Skip the app and find a computer.

Worst app ever.

2020-10-30

What an idiotic system

Forward an email to another email, then download an app, then read the email.... what?!?

It also doesn’t work on iPhone with iOS 14.x. Why hasn’t it been removed from the App Store?

2020-10-23

Trash

Worst Experience ever with a mobile app. Would give 0 stars if that were an App Store option

2020-10-06

Useless

When secure forms are sent through the system they can be viewed but not downloaded or printed.

2020-10-02

Zero user friendly

...open gmail, share to app, app opens and instructs to open gmail.... and the loop goes on... must be missing something but WHAT

2020-09-19

Terrible terrible app

This was a nightmare app experience. Last update was almost a year ago for dark mode support. Complete crap.

2020-09-16

Can’t sign in on mobile phone

Just not good. Took off my phone. Waste of time and effort.

2020-08-05

Worst App Ever

Does this app NOT crash immediately upon opening for anyone ever?

I hesitate to call it an app because as far as I can tell it doesn’t do anything.

2020-07-21

Poor app

Very poor app. I’m unable to open a secure message. It needs so much work that you may be better off to start all over.

2020-07-20

Hate it

I needed to get a response from WF ASAP today about a situation and what I get instead is this crappy thing that doesn’t work with the message somewhere somehow trapped in puzzles and rhymes that makes no sense. The pictures of phones with printing on the pictures are too small to read and won’t enlarge and I don’t know what they’re for but I surely don’t see anything that looks like a message response. I had to go back and complain on the WF message site too and now I spose they won’t respond there I had just forgiven WF for the last ration of problems instead of change banks and here we are again in another snafu

2020-07-18

Doesn’t work

Forced to use by bank but when you follow the instructions no option of “open with...” comes up.

The developers need to acquaint themselves with how IOS works before they try making an app that is supposed to work with it.

2020-07-14

Crashes every time

Crashes immediately when I try to open a document. Never gives me the chance to read/accept the EULA or set up my email and password...and of course no one at Wells Fargo can help. No other bank I’ve ever interacted with requires an app to open a secure email on mobile. This is a ridiculous hassle and a huge inconvenience.

2020-07-03

TERRIBLE TERRIBLE TERRIBLE

This is the worst app ever. I’m trying to fill out a online job application for WELLS FARGO and I forgot my password. They told me I had to download this app in order to reset my password. The app doesn’t even function correctly. Please stay away from this app. DO NOT DOWNLOAD!

2020-06-17

Doesn’t work at all.

Don’t waste your time downloading this. It doesn’t open ANY message that I’ve received in this format. Maybe the worst app I’ve ever encountered.

2020-06-16

Awful

Absolutely awful app. Have been struggling with it for 20 minutes and still can’t open a secure attachment .

I don’t understand designers of these “tools “. They truly think like they live on another planet .

They have virtually no concept of making something user friendly .

For a large outfit to utilize this hellacious product likewise reflects badly on the company that utilizes it.

2020-06-13

Useless app

One of the most useless Apps you could ever have don’t wast your time downloading it

Takes you to the voltage site says error must have passcode or print I’d

Click ok to set up and just knocks you off the site

Totally useless would give zero stars but it makes you at least click one I give a verbal of none

2020-06-09

Desk top works

The desktop version worked like a charm. It was easy to use and not a hassle.

Unfortunately the app would not register that I had logged in and would keep bribing me back to the log in screen.

Will have to delete the app and get the process done in my desktop.

2020-06-08

Way to make it user UNFriendly

You guys don’t get how painful your apps are to use? First off, there’s no way to extract attachments on iPhone. That’s after going through a laughable sequence of clicks to even open the email. Next, there’s no easy way to download all attachments even on desktop.

I’m forced to use your app to forward docs from work but I avoid using it to email a third party non corporate account.

Everything so cumbersome I know how frustrating it will be a new user to read them.

2020-05-03

The most frustrating app !

I had to use this because my bank communication was through this app for secure papers. The most frustrating experience, you go round in circles trying to log in (which never worked ) and back to more issues. Update I still cannot open or respond to my email

2020-05-02

Businesses, don’t make your customers suffer!

I am 20 minutes into trying to open a secure email from my refinance company, no luck. I installed the secure mail app on my iPad, but the attachment won’t open in the app, there is no option, and I keep going back to the same web page asking me to install the app.

This app shouldn’t exist! Businesses, PLEASE DONT USE IT! You will torture your customers. I will tell my refinance guy as much, I hope they are not paying money fur such a junk product.

2020-05-01

Very Bad Unusable App

I’ve been trying to use this app to open a secure message from Wells Fargo for over 45 minutes and there is no way to get it to work. The website online has 404 errors and is complexly unhelpful, and the app is stuck in the 6 introductory “this is how to use it” screens. There’s a “?” on the last screen that links to FAQs and they are completely unhelpful. They keep saying the same thing about how to use the app to open secure emails - I GET IT - but it never shows how to create an account with the stupid Voltage software which you need to open anything in the first place. This software is garbage. The website and the app are not user friendly and it shouldn’t take 45 minutes to unsuccessfully open one email.

2020-03-30

Can’t even print from app

Would give this 0 stars because what’s the point of having an app that you can’t print your document from. Should just open on a desktop from the start. Also it’s a pain to have to down load from an email then you have to create a passcode on your phone just to use the app. Awful people doing awful things.

2020-03-04

Completely unusable - the reason I will quit my bank

This really bad application doesn’t let you save, print or add attachments... Since this is the main tool to communicate with Wells Fargo and I don’t use a personal computer, I can’t have them send me documents to sign or to send them the signed documents! Therefore I will pass on any bank that uses it!!! Thank you but no thank you!!!!

2020-02-26

Why?

A multi-billion dollar bank already has a secure messaging system inside their website. Why add this to the mix?

Creating a separate account & password, agreeing to separate T&Cs, granting a 3rd party company access to my Contacts... No thank you.

Just use the same bland secure messaging you’ve always had.

2020-01-06

Didn't work on iPhone

Nope. Does not work. The directions say to click the "share to" button in the email you want to open, and then click on "copy to voltage." This didn't work for me because apple doesn't give voltage as an option in the "share to " list. Did not find any instructions about alternate methods or ways to make this appear in the list. Waste of time. Deleted. I really hate voltage in general. You shouldn't need an app. Every secure email I've used before could be opened just fine on a mobile phone.

2019-12-27

Terrible

If I could give 0 stars, I would. I hate this app. I hate that our customers are forced to use it because of the company I work for. Out of the over 100 people who I’ve told to download the app in order to open the email on a mobile device, maybe 2 were able to get it to work.

We get an obscene number of phone calls and emails saying “I can’t open this email!” and the app is the last resort any of us ever use to try to help our customers open the emails because it’s such crap. We would rather tell people to go to their local library to open their secure email on a desktop then tell them to open it with this app. You’d get it open sooner driving to the library then you would with this.

2019-12-10

Must use Apple Mail

Long press in gmail doesn’t work. I had to re-download Apple Mail, add my gmail to the app, find the email, long press the attachment, go to the app list, then “more,” and then click on “copy to Voltage Mail.” This worked for me to access the document although it times out. Technically the instructions do specify that you have to use Apple Mail... however they really must work on making it useful in gmail and outlook. It was such a hassle to use this

2019-11-15

Had to set password with bank first

Initially, I couldn’t sign into this secure mail, so I thought the app was broken. However, I learned that I needed to authenticate my email address and set up a password with my bank before I could use the Voltage mail. I had unsuccessfully tried using the password for my regular banking account before realizing I had to set up the new password for the secure mail system. The communication laps is my bank’s fault, not Voltage’s.

The app works fine now, so I changed my 1-start review to 5 stars. 👍🏾

2019-08-14

Terrible

This app does secure emails.... from everyone including yourself. Makes a simple task complicated and time consuming. If I purchase this platform for my business, I would be looking at every option to get away from it. This app causes missed communication to potentially sensitive information. JOKE!

2019-07-19

Liked it more when it worked

This app used to work great. I’d receive an email from my company, long tap the attachment, select Voltage to open it, and get right to the email. Now, I do all those same things and it gives me the mobile app download instructions. Desktop version works but I am on my phone 95% of the time. I literally have to break out my laptop to get into my email to do what I should be able to do from my phone.

2019-05-26

Doesn’t work with iPhone 7

All I can say is WOW, what a waste of time. I downloaded the app but it does not work for iPhone even though he tutorial shows it working on an iPhone. When I tried to use it the app even says and I quote...

“The message you are attempting to view on your mobile device is encrypted with Voltage SecureMail. Voltage encrypted messages are not supported on your mobile device at this time. To view this message, please open this message on your computer.”

2019-04-18

Waste of time

Does not work with iCloud email, and doesn’t work with gmail. I followed the instructions when I downloaded this app and it just outright would not work. I wasted a small chuck of time trying to get it to work but sadly my time can never be refunded therefore I cannot recommend this program.

2019-04-18

Worst App I Have Ever Downloaded

I just downloaded it (twice) and can’t get to the effing home page. I’m stuck on the damned swipe through intro!!!! The only other page I can get to is the help page, and it is no help AT ALL! I was never even able to create an account. Figures Kaiser would choose an app that doesn’t work.

2019-03-14

Hate hate hate it

Loaded it last night, finally opened the sent email. Couldn’t do anything further. Want to send on to accountant or even print. Nothing available to do but read it. This morning tried to open it again to read to accountant and now says not compatible with iPad. IT WORKED LAST NIGHT

2019-01-24

Service is Horrible

The bank doesn’t allow the mobile app, the desktop doesn’t properly work with Chrome nor Safari. This software is not ready for real world use and need to go into beta!

It took a half hour to open a stupid message that only turned out to be my new merchant account number.

2019-01-24

Companies licensing this app need to read the feedback from end user

I never seen a security application so badly developed, outdated end user instructions, no software update to work with the latest smartphone OS, what is the point of using it when enduser can’t read or download the contents intended for them. Developers should use this the KISS logic.

2018-12-17

Less than 1 star

The only thing this app provides is that you can see (in tiny detail) what is in a secured email. Otherwise it is totally USELESS. There are no options to print or save the document and it won’t even let you expand the image to see all the details. REALLY, a total waste of time.

2018-12-10

Mobile workaround if you don't like the app

Thanks to the other reviews I've been able to get the app to work but if you don't like it you can actually use the Desktop instructions as well. Just forward the email to the address they list in their instructions and it will send you an email with a link. Click the link and it will open in Safari for you to login and view the encrypted email. You will remain logged in for a limited amount of time so you can do a few emails at once without having to login each time. The links they send do expire though, seems to be good for about 24 hours? I haven't timed it. It's been a decent workaround for me till today when I found the other reviews that explain the app. (Thanks everyone!)

Either way though, I hope Voltage will make their process a little more user friendly. Security is good, but convenience is too.

2018-10-01

Doesn’t work as stated.

The instructions as listed only work in the default iPhone mail app. To make it work in other apps you must go through a bunch of extra steps. Even then sometimes I only get the blank page others have mentioned.

It literally takes less time to boot up a computer and view the message on a non-mobile device, making this app worthless.

2018-08-31

Fail Completely with Gmail Mobile App

The subject line says it all. Per instructions, I pressed and held the attachment icon when reading email using Gmail app. SecureMail app was already installed. I got no response from it whatsoever. You folks need to test your app under a wider range of email apps. I know testing under a wide spectrum of environments takes time and money, but it is a vital part of the software development process (I developed software professionally for 38 years, so I know this well). PLEASE MAKE THE EFFORT TO DO IT RIGHT.

2018-08-06

Useless

This really is a waste of my time. I am not spending hours and days on my computer respectively tablet to try to figure out how to get an email opened. Sorry, in this case I will have to live with the knowledge of NOT knowing what WF Bank was trying to tell me. The app is even worse than the bank....

I even read all the negative posts trying to figure out how to, but seriously, NO! Not wasting my time any longer

2018-08-06

Recommend PC option

I tried both my iPhone and iPad unsuccessfully, and eventually was able to get this to work on my PC. Maybe future versions will work, but until then I don’t recommend putting your faith into the mobile option.

2018-07-26

Works okay but ignore initial instructions.

When the app is started, the app displays three steps to make it work, one of which is pressing and holding your finger on the encrypted file icon. This never worked for me. I finally found out that I could make it work by tapping the file icon and then tapping the share button. The share icons then include a Copy to Voltage Mail icon, and tapping that works.

2018-07-17

Thumbs down

This app is generally terrible, it works well only occasionally and sporadically. I have to use it for work so unfortunately I’m stuck with it. It typically takes me 4-7 tries to sign in because when I open an email and Voltage prompts me to login securely, the app quits. I’m lucky if I can sign in and read a secure email on the 2nd or 3rd try. I usually will uninstall and then reinstall the app but there doesn’t seem to be any fix in the near future. Avoid it if you can

2018-06-08

Not user-friendly

It took me several attempts to figure out how to access my document, and I am not computer illiterate. No reason it needs to be so difficult unless that is supposed to be an added later of security. Hopefully identity thieves can't figure it out either. Pressing and holding does not work at all to open the document from Gmail on an iPhone. Very frustrating experience using this app. I apparently have no other choice to be able to open a secure document from Kaiser on my phone.

2018-04-23

Needs better integration

When receiving secure emails, you need to jump through hoops to open them in this app. I wish I could just tap on the attachment and have it automatically open in the app. Instead you have to press on hold, find the app, and then tap on it. It works but it’s awkward. Better instructions in the emails I receive would help but that may not be an issue with this system.

2018-02-08

Terrible

Wells Fargo uses this to try and send protected documents and it is always a problem. I really hope they switch to something that works, because this has constant password issues and typically the docs they send are blank when I try to open them. It works ok on a desktop, but don’t waste your time trying to use it on a mobile device.

2018-01-12

Worked perfectly

I received a secure email from my bank and had to use this app to decide it and print it out.

2017-11-27

Works perfectly

I have a secure message account set up with Wells Fargo already and needed to read a secure email on my phone. Downloaded the app, followed the instructions to press and hold the attachment and then chose “open in Voltage Mail”. I typed in my existing password, the message opened right up, and I read it and responded. I also had the option to print. No problem whatsoever.

2017-11-05

Horrible app

I used this when responding to a secure email from AT&T that had an attachment. But there’s no way to download the attachment - and it as unreadable because the app rendered the TIF attachment as full size. Worthless. Glad I didn’t have to pay for it but a total waste of time since I had to go to the desktop anyway.

2017-10-19

Horrible waste of time

After downloading app (multiple) times all I get is an error message and no directions as to what needs to be done. Can't get any further! Very disappointing! Can't believe my bank uses this app! Wouldn't give it any stars but, have to give one in order to submit review!

2017-10-11

It’s not the most intuitive but it does work

This app does work even though a lot of people seem to have trouble using the app. First install the app, then go back to the email and tap on the attachment. In the next screen, tap the Share button and choose voltage. From there it opens the app and you can enter your password and read the secure email.

2017-10-11

Waste of time

This is a horrible app. Once you sign in and try to download your document all you get to do it view it in the program. It doesn't download and there is no back button. So you have to close it, go back to the email, press and hold the attachment, select open in voltage, re enter your password, then enter another verification, and you finally get to select view or download document. But the joke is on you, both selections do the same thing and you cannot actually download and print anything. And with no back button, you end up wasting a lot of time

Voltage Mail

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iPad Screenshots

Description

What's New in Version 3.9.1

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App Store: Customer Ratings

Ratings & Reviews

Unable to figure this out

Pure junk

A piece of crap.

This App ‘s the worst!!

Practically useless.

Junk app

The worst!

Keep showing session expired and crashing. Rubbish app

Stupidest app ever!!!!!!!

Akhtar Khan

Total garbage

Horrible

Cannot attach

Worse App EVER

Chase Mortgage is the worst so of course they use

Terrible App.

Not working well

Running in circles should be the name of this app!

Terrible design

Not user friendly

Impossible to open my email

Terrible

Absolute f’ing garbage

It’s a pain

If Security is Never Opening it Works

User

TERRIBLE USER INTERFACE

I don’t know

Can’t Open Secure Message

Worthless!

Doesn’t Work work New iOS software

Voltage mail fail

Wow is this useless

Email eont open to voltage

Did not work

What an idiotic system

Trash

Useless

Zero user friendly

Terrible terrible app

Can’t sign in on mobile phone

Worst App Ever

Poor app

Hate it

Doesn’t work

Crashes every time

TERRIBLE TERRIBLE TERRIBLE

Doesn’t work at all.

Awful

Useless app

Desk top works

Way to make it user UNFriendly

The most frustrating app !

Businesses, don’t make your customers suffer!

Very Bad Unusable App

Can’t even print from app

Completely unusable - the reason I will quit my bank

Why?

Didn't work on iPhone