Name: UMB Mobile
Rating: 4 (3043 reviews)

Updating

UMB Mobile

UMB Financial Corporation

Released: 2011-07-06

Free 0%

Version 7.0.51001

Free 0%

Version 7.0.51001

Released: 2011-07-06

iPhone Screenshots

iPad Screenshots

Description

With UMB Mobile, you can easily manage your UMB bank accounts from anywhere, at any time. UMB Mobile lets you check balances, transfer funds, manage alerts, pay bills, and find UMB ATMs from your mobile device.

Manage your accounts

• Review account activity and balances

• Access your account statement

• Track payments and spending

• Set up and receive important account and security alerts

Transfer Money

• Transfer money between your UMB accounts

• Securely set up and manage transfers between UMB accounts and other bank accounts

Pay Bills

• Schedule and manage payments to individuals and businesses

• Manage account payees

• View and search payment history

Deposit Checks

• Quickly deposit checks using your device’s camera

• Review the mobile deposit in your account1

Keep in Contact

• Contact Us using secure messages

• Chat with UMB customer service for account help

• Connect with us via phone or email

• Find UMB ATMs and bank locations

Stay Secure

• Change your account user ID or password

• Set up Touch ID or Face ID

• Set up Fingerprint authentication

• Manage your profile and settings

Security Details

• Advanced technology protects your personal information to prevent unauthorized access

• No personal banking data is stored on your device

• UMB is committed to protecting the privacy of your information

Premier Business Online Banking

• Submit ACH Payment and ACH Collection batches

• Access and pay your Business loans

• Place stop payments on checks

• Access business information reporting

For detailed information concerning security and privacy, visit umb.com/privacy

For more information about UMB Mobile Banking, visit umb.com/mobile

Review digital banking help, services information and online agreements at umb.com/digitalbankinghelp

1 Deposits are subject to verification and may not be available for immediate withdrawal. Other restrictions may apply. Please see your deposit account agreement (called Important Information Regarding Your Deposit Accounts) for full details.

Touch ID and Face ID are registered trademarks of Apple Inc.

UMB and related trademarks are trademarks of UMB Bank, n.a. and/or UMB Financial Corporation

What's New in Version 7.0.51001

New security updates and minor fixes

Seller

Name

UMB Financial Corporation

URL

https://www.umb.com/Personal/MobileBanking/

Information

Developer

UMB Financial Corporation

Version

7.0.51001

Size

54.1 MB

Game Center

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 16.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17Pro, iPhone 17ProMax, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation), Apple Watch Series 4

Languages

English, Chinese, Portuguese, Spanish

App Store: Customer Ratings

Ratings & Reviews

4.0 of 5 (3,043 Ratings)

App Store: Customer Reviews

2025-07-24

Says wrong password to 100% correct password

REGULARLY this app won’t let me log in due to “incorrect password” even though I am using the right password. I just have to keep trying til it lets me in. Always keeping the password the same, it just eventually lets me log in. No idea why it does this but it’s extremely annoying.

2025-04-22

HSA Removal

They removed HSA account access and didn’t say anything. Then, they took me to the website to create a whole new account, like I’ve never existed before. When asked what happens to the old account, they just kept repeating “You’ll need to use this account on Google Chrome from now on”

2025-03-12

Can’t Use the App

I downloaded the app to have quick access to my account only to find out I can’t even log in. I can log in just fine on the website. It’s keeps telling me “Invalid User ID or Password”. What’s the point of an app if you can’t even log in…

2025-03-08

Alerts

It doesn’t alert you when your balance is low or when you have an overdraft.

2025-01-11

Mobile deposit is terrible now.

They took something that was working great with mobile deposit and made it terrible and awkward to use. Fix this please or might be looking for a new bank after 30 years

2024-12-13

Do not use bill pay!!

Still waiting for a refund: I tried the bill pay option on December 3rd to pay two bills. Today is December 13th and neither payment was received. I’ve had to come up with an additional $420 to pay these bills again as well as another $60 in late fees. I have called customer service four times and used chat twice. All I get is the “you’ll get your refund tomorrow” routine. Not sure when, or even if, I’ll get my money back but I will never use bill pay again and would never recommend it. I honestly don’t think I’d recommend banking with UMB, for that matter.

2024-12-12

Please make dark mode icon, otherwise it’s great!

That’s all- works great, but a dark mode icon would really be nice.

2024-10-07

Great bank, Okay app

UMB is a great bank I would recommend to anyone however the app make me hesitant. It is very dated compared to what’s out there in 2024. I think it they can update the app it would be perfect.

2024-08-31

App is great but new update brought camera bug?

Ive been using this app for nearly 10 years and never had any problems. However, with the new update when trying to mobile deposit I have noticed the camera feature might be bugged? The camera uses some sort of inverted system where you need to angle the phone in an opposite direction in order for you to get the angle/direction you want. Other than that, everything is great. Just maybe reconsider going back to the previous setting when utilizing the camera!

2024-07-30

Doesn’t work with HSA account

Basically the title. Doesn’t work with a HSA account with login credentials but will on the mobile site with the same login credentials.

2024-04-08

Broken

Stuck in a login loop when the app tries to open a webpage to sign in again when I try to manage my account. I’m already signed in, what is the point of signing in twice? After I try to sign into the browser, it logs me out so I can’t even manage my account. This happens on the browser too. This has been an ongoing issue for at least a year. I think UMB needs a better development team. Worthless.

2024-03-13

Scammers !

They don’t tell you for 4 DAYS what comes in

They hold deposit cash money just so you’ll get NSF charge .

BEWARE it’s Not up to DATE !

2024-02-20

Easy to use

The UMB app is easy to navigate. Great features

2024-02-16

Perfect!

Fast and so easy to use. I love UMB’s app!

2024-02-15

Review

Satisfying to take care of more bank business on my phone and not have to drive to town!

2024-02-10

Works for me

Works for me. No complaints.

2024-02-05

Awesome!

I love it.

2024-02-03

UMB

Glitchy. Bad

2024-01-31

Good, efficient, app

I have two bank accounts that I use, and the UMB app is superior. Clean text, clear information, and current information. Very good app.

2024-01-25

Push and text.

Poor alerts. I text the word Bal and I get 4or5 of same messages not just one but 4,5 of them. No help when I call.

2024-01-24

Needs work

Needs work, it’s not nearly as easy to navigate as similar apps

2024-01-16

Needs work

2024-01-16

Doesn’t work

Cannot log into my account. I can log in no problem on a regular PC, just not on an app.

2024-01-15

Love it!!

So user friendly!!!

2024-01-08

UMB rating

I find the app very secure and easy to use.

2024-01-07

Great app for banking!

This is a great banking app and I’ve had numerous ones. This one ranks in the top 2 for being user friendly (easy to use) with all the features you look for!! Highly recommended!

2024-01-05

GREAT!!!

EXTREMELY GREAT!!! VERY ENJOYABLE EXPERIENCES!!! EASY TO USE!!!

2023-12-31

Easy to use

Great app. Have no complaints…I use it at least 3 times daily. If I ever need customer service they have been real helpful.

2023-12-29

Much improved

Big improvement over the previous app.

2023-12-19

UMB

The app could be very convenient, the log is takes me through too many changes and doesn’t always let me in on the first try.

2023-11-29

Very bad

Half the time it doesn’t work

2023-11-29

Convenient and easy to use.

I seem to use my iPhone more often than my computer. This app allows me to make a quick check of my accounts. I like being able to deposit a check, too.

2023-11-27

Mobil HSA App User

Not the easiest to use and not all features of the desktop are accessible. However Great company and Product offering. Just wish it was a little easier to use.

2023-11-27

Ok finance

Pretty easy to set up and keep my simple finances,steady kept up with

2023-11-20

Easy to use.

The UMB app is easy to use and always reliable.

2023-11-18

UMB is pretty cool

I like the app it helps me do a whole lot and it’s super easy to navigate for the things I need it to do.

2023-11-17

Good App

User friendly

2023-11-15

Good bet not great.

UMB has lots of things figured out, however, they are difficult to work with when you do not have a branch near by. The app works well, but does not do everything I’d like it to.

2023-11-14

Website

Difficulties every time

2023-11-09

UMB

Great Bank; Good App

2023-10-27

UMB App

Super convenient

2023-10-23

Easy to use

I like it because I control when the photo of the check is taken.

2023-10-21

Easy to use

App mak s banking much easier

2023-10-20

Great bank!!

Always helpful and friendly people!!

2023-10-20

App always works great (2023)

2023-10-17

Great

I have used this app for many years.

2023-10-17

5 stars

So easy to use!!!

2023-10-06

My card

I do love the app it comes in handy but I’ve been trying to figure out how to find the place where I can lock my card and I can’t seem to find it anywhere

2023-09-29

Not Impressed

Not very impressed with either the Card or the App.

2023-09-27

Good attempt...

This isn’t actually an app anymore, it feels like a web browser rebranded to somehow be an app. It’s like UMB decided it was time to go back to 2012 when that’s how we had to do it. I guess it’s more secure, but it feels very clunky now, maybe if the developers actually looked at the Chase app they could see how a good app is featured and laid out. This just feels like it was a homework project.

2023-07-21

New Customer

New account and I haven’t yet saved my login info in my book. I am thankful it was easy to reset and feel safe knowing their are numerous emails when I tried to access my account with the wrong info. Feel safe knowing if someone else tried it I would be immediately notified. Thank you for making it safe and easy enough to make this OG to understand.

2023-05-29

UMB site

It’s ok, but when i asked the team to fix the Type report on check account they came back almost a week latter and said the site provided the info, it does not. I am looking for a report list and separates the transactions, checks, deposits, and debits. One month is sufficient. I am very disappointed in the banks response

2023-05-07

Great app!

App works perfectly for tracking multiple UMB accounts and all activity on each. It’s also very useful to be able to set text and/or email alerts for credit and debit transactions. And it manages deposits online - saving trips to the bank! Has worked flawlessly from the start!

2023-04-28

App is very user friendly

The app is very user friendly. Very easy to transfer money from one account to another, and very easy to deposit a check virtually. With face recognition active, it’s very fast to check my balance so I know exactly how much is in y account. Thank you UMB for making this so easy!

2023-04-21

Rating

I’m happy to have such a convenient accessible app for banking. One thing I wish was available was being able to check yearly payments at the time I bill pay for each vendor each month. I also find it difficult to edit vendor information such as, insurance policy numbers and still retain the history of my account. To edit address or policy number I have to start a new vendor account.

Thank you UMB.

2023-04-18

Better than most to navigate

Have never had an issue and can access whatever info needed very quickly. Love the ease of paying bills and with UMB, one of the most diligent of all banking institutions, I have never been concerned with security.

2023-04-08

Clear view

I like the ease of being able to view quickly what bills I’ve paid and kept on time, I liked a previous version where I could see payments from past month to same creditors without having to go to past month to look up on the fly…why did that go away? Otherwise, I like the app. Thanks

2023-02-16

Rating app

I like having this app convenient and it provides many services. I do wish I was able to see in Pay Bills all my most resent passed payment and check the full address of each current bill. All in all you seem to update helpful improvements often & may add the above improvements.

2022-12-08

Easy to use

I like using this app. My payments can be viewed whenever I need. I can make new payments and keep a running account on the amount and date sent. I am pleased with the accuracy and also the built in security. I was a little uncomfortable when you made the changes but now I am happy to say that I appreciate the ease of using it.

2022-11-28

Ms Cochran

For the most part I think the app does well. There are a few problems that I have with making copies of checks. It seems more difficult to make a copy of just the check front and back. I don’t want any other information showing just the copy of the check.

2022-11-08

It’s okay, not great, but I can check my balance and transfer funds

I like the Face ID finally being an option. The app is very slow and seems very outdated. I think UMB hasn’t been as focused on mobile banking. I’ve had good experiences with their physical locations and their employees have always been kind and extremely knowledgeable. I just want to be able to quickly transfer money, which has improved a bit recently. I know many other banks have mobile banking with a lot more options, I just haven’t used them and am unfamiliar. I would like for UMB to have some of this in the future.

2022-11-07

Works but crashes

App seems to d what I need, but I always have problems with mobile deposits. When I click on submit it goes back to the website login screen and I have to keep repeating the deposit until I can get it to go through. Sometimes I have to just wait until the next day and try again.

2022-10-19

Cynthia JABLONSKI

I could never see what is actually due on my line of credit. It’s often in accurate and even if a payment shows paid it shows a different amount that’s owed then what is actually owed for the next payment and it doesn’t show the next payment date. I’ve been asking them to fix this for ever because it’s hard to know what I’m going to have to come up with until right before it’s due they don’t update until the statement generates. In this day and age that’s unacceptable.

2022-10-11

The hero of my finances.

One thing I love about UBM is the piece of mind knowing that there’s a caring system having your back and ready to help you anytime, any place. I sure can’t wait to see this bank spread throughout the USA and still holding to its standard of customer services.

2022-02-24

Bill pay changes won’t save

I called several times and the agent has never been able to get save to work on bill pay changes They were able to fix it I’m so happy

2022-02-18

Justin Kwembe

The app is amazing and somehow satisfying. However, some important information/choices are excluded from online self services (which will be very handy to have access to) in my opinion. Such as, I’m unable to change my beneficiaries unless I visit a branch, I can’t pull banking statement whenever I need it and lastly the app freezes once in a while (the only app among all the apps I have in my phone) and to get it to work again. I have to switch off my phone and turn it back on, this annoys me every time I have to switch the phone off just for a single app.🤦🏾‍♂️

But maybe those options are available and I’m the one who can’t find it, then please just list them on the menu bar to make them easily accessible for people like me.

Otherwise I’m very satisfied being a UMB customer.

2022-01-31

Update your service

It is totally ridiculous that I can not make deposits because I have a new IPhone. I have had multiple accounts for over twenty years at this bank. But can not make a simple deposit because if a new IPhone due to the app not being up to date! How hard can it be to update the app? This will be the reason I move banks. In the day we live in there are to many convenient options. Come on UMB get it right!

2022-01-15

Great app

Plenty of easy to use features. Straight forward layout. Flexible but not complicated. I like that I can see the account balances at a glance and drill down if needed. The ability to move the order of the accounts is a feature that is a plus. Transfers from one account to another is simple and quick.

2022-01-05

Better than last version

I have several banking apps in the UMB app isn’t my favorite. It may be a banking issue but the pending and available balance is at best confusing. I do prefer the first screen to be an account overview. The design is not pretty but the function is adequate. For some reason transfer between my credit card and bank account is non-functioning in the transfer screen. It would be a huge leap forward if you could integrate money transfer through texting such as Apple Pay or cash app. USAA use Zell but I’m quite sure you could make available cash transactions. With Apple Pay I can request a new card in the app with the touch of a button. When I need a new UMB card I have to invest 25 minute phone call during working hours this is unacceptable and today’s technological society

2022-01-01

Liking the new features

Very easy to make mobile deposits. Easy to transfer money and pay bills. Happy to finally be able to pay multiple bills at once. So much better and does everything I need. Really like the face recognition to login.

2021-12-31

Love the app

I’ve been with UMB since I was 15 years old and I have come to love and appreciate the service and convenience UMB has offered me over the years. The app being one of the most easy to navigate. The convenience of doing my business from the app and seeing my funds immediately is fabulous. Thanks UMB!

2021-12-30

Worst app ever

Was working very good for old app but it doesn’t working any new app for now! I tried to delete so many new app and reinstalled it but still same ! Called customer service too but they didn’t get my questions! So I have to move to other bank! 👎

2021-08-16

101 bug on transactions

UMB is plugging the app now, but its buggy and hasn't been updated since last July 2019. If you want to promote a feature please make sure it works well first. I’ve been getting a 101 error with no detail when I try to view transactions on my credit card under accounts for a month or better. Overall not an impressive app and frustrating that they are plugging it when it’s not functioning properly!

2021-08-07

Review

I love that the app allows me to keep track of my balances, and allows me to take care of banking needs on the go instead of having to drive to a branch. I have not used some of the options available on the app, yet, but I plan to. Thanks

2021-07-02

Bad customer service and Outdated banking service

This bank and the app is trash. They can never show the correct amount in your account. I have been nickeled and dimed by this company more times than I care to count. My mother has even worked at this bank more than 30 years and I’m over it. I’m dropping them and moving on to a new bank that actually cares for their clients. Do yourself a favor and NEVER open an account with UMB. They live in the past and banks like current are going to be the breadwinner.

2021-06-10

Works Great

I love this app. It’s easy to use and I can see all my accounts on one screen. I especially love the mobile check deposit feature. No more having to run to the bank to deposit a paper check.

2021-03-06

Terrible app

New rewards center is terrible. Could not access rewards center from desktop computer. Multiple calls to tech support were no help. We finally discovered that we could access reward points on cell phone app but app crashes randomly while using. Finally was able to cashed out reward points and switched to different credit card and probably will not use the UMB card anymore. Very disappointed since this has been our main credit card since the mid 90’s.

2021-01-09

Don’t do not like the new replacement App

I am older but I have been using apps to do mobile banking for more than 15 years and I do not like the current app.

The app could use a default account payment, like the prior app had. In the prior app when I went to make a payment the payee account knew which checking account to take the funds.

After selecting an account, a page is display, I would like the description and the dollar amount space to be less. There are times when I take photos of the screen and would like less space used between the description and the dollar amount. This causes the photo to have very small text because there’s a lot of empty space between the left side description and the right side dollar amount.

I don’t like the method to review payments. In the confirm page it would be nice if you could also put a column for the process date. It would be nice on the payment successful page to also list the process date.

When making a payment there’s an option to make a memo. I cannot use special characters I would like to be able to use the character like the #, $,‘ for when I make abbreviations, possibly the back slash and more. This would allow me to make abbreviations to enable clarity for myself to possibly put more information in the field.

2020-08-13

Come a long way but still needs improvement

The app started off not too great but has since become a usable platform. It still needs to have a better flow and a more modern look as well as understand certain payments better instead of them putting it in the “other” category.

2020-08-12

Huge Improvement to New App!

It’s a perfectly functional more modern banking app now. Looks great and I can do mostly anything I would need to do in online banking. I love having FaceId integration finally! No major complaints and definitely helps UMB customers feel more up to current standards. My only reason for 4 instead of 5 star is that as UMB Credit Card holder as well, it would be really great to see what point multiplier (or cash back%) you earn at different vendors and just generally be a bit more interactive with your credit card perks with in the app. May not be realistic for UMB at this time but that’s my 2 cents. Thanks for making a huge improvement to the old app!

2020-07-24

Banking far from home

Because of Covid-19 I have had to spend extended time away from home. This app allows me to check my balance, yes, but more importantly I was able to use this app to transfer needed funds to an external account.

The ability to deposit checks has also been quite helpful, although I wish I could deposit larger checks.

2020-07-24

So easy to use!

One huge reason I love banking with UMB is how easy it is to navigate and use the web banking. I have three accounts with two different people. I can easily see and access all of them. I never have a problem logging in or it lagging. I absolutely recommend UMB and their web banking.

2020-07-15

Update glitch

Since the app updated, it's much easier to navigate and is generally more user friendly. However, the update has caused my payment account number to be erased from my payment methods. It will not let me re-add it to the account. So now I am forced to call to make my payments and provide my routing and account number every time. It's incredibly inconvenient. I've reported the issue several months ago and was told they entered a work order but have had no resolve.

2020-07-05

So basic, not user friendly

This is an awful app. The only reason I don’t give it a 1 Star is because I can actually (usually) check my balance and pay my bills. It often has glitches, needs the numeric keyboard to pop-up, should allow greater history search, and generally just be more intuitive and user friendly.

The app can’t decide whether I need to fully log in, use my thumbprint, or allow recognition of my device. Come in UMB...you can do MUCH better than this!

2020-06-04

My Bank Made Banking Easier

The UMB online banking service and mobile phone app have been a Godsend in general but especially during this time of shut downs and working from home. I’m able to do everything except withdraw money that I would normally do at an ATM or in the bank in person. Easy, intuitive and improved.

2020-03-25

Update is so much better!

This updated app fixed a ton of major problems. When I accidentally close out of the app, I don’t have to keep signing in every time. You can also use Touch ID now, which is great. The overall look and feel of the app is much more smooth and user-friendly.

2020-03-24

New and Improved UMB App

The app is so-o-o much better than before. Works in landscape mode on my tablet, doesn’t keep asking for me to verify my identity or say I didn’t log off properly. That was annoying.

I haven’t had any issues with this update. Very user friendly interface. Fast and easy to use. Thanks!

Mike

2020-03-05

Much improved but needs some tweaks.

Much better layout for the app. However, the Good Morning or Good Afternoon message takes up too much space. Why do I need to see a generic picture of a road? I just want to quickly see all my accounts without scrolling.

My only other concern is the Money Manager has very few categories. For example, there is no category for automotive expenses. Please re-evaluate the categories.

I hope that UMB continues to develop and add to this app like other banks and not let it sit like they have in the past.

2020-03-03

It’s about time!

I’m 32 and I have been with UMB since I was 17. This is well overdue. I kept my faith hoping one day they would release an update. The app was terrible. It seemed to be running the original app from iOS 5 ish lol Now it’s much better, easier, smoother, fits the full screen, and looks like it’s keeping up with the time. Haven’t tried out all the features but I’m soo happy to see at least a rebuild of the app ❤️❤️

2020-02-28

App won’t open

I’ve been with UMB bank for 25 years and have had no issues depositing checks with the old app. Since downloading the new app to my iPhone, it has never opened. It crashes every time (before opening) and I have all updated software on my iPhone and the latest version of the app. UMB said it must be a problem with my phone, but all my other apps work fine. Apple has indicated that it’s an app issue. I don’t have time to drive checks to the bank for my business, so it looks like I’ll need to find a new bank. So disappointed.

2020-02-25

Better finally but still buggy/ Apple Watch part doesn’t work

I’ve almost quit this bank several times because their website and mobile apps have been awful. This seems better so far but they have gone a little overboard on security alerts compared to previously where there were none. In any case it’s still buggy. To use the Apple Watch feature you enable it in the app. But the Apple Watch piece just spins and spins.

2020-02-23

New 2020 version!

I’m a long time customer of UMB. They have always been so very helpful when something happens with my accounts, like fraudulent charges or sudden overdrafts. Their app is the one thing that made me want to change banks. I was so happy to open up a new, completely updated app this morning! Face ID, a smoother interface, a search feature, and an all around updated look! I transferred some money from one account to another, and it was done in seconds, rather than a few minutes in the old version. I’m so happy they finally updated!!!

2020-01-01

Legitimately the worst finance app I have

I use mobile apps for credit cards, bank accounts etc. Hands-down this is the most worthless one I have. Logs you out as soon as you switch to another app, doesn’t use facial recognition, continues to forget my login details meaning I have to answer security questions regularly, and only allowed me to see one account at a time (though I have several with UMB). Despite a months-old e-mail promising an enthusiastic upgrade in very short order, it’s been crickets ever since. For a bank with the capital that UMB has, I struggle to understand how this has been so difficult to overcome for them.

2019-02-20

Very dated

Just switched to UMB and this app makes me nervous about that decision. It looks like it was developed in the 90s and never touched again. It mostly works for showing my balance, so that’s important, but it doesn’t work with Face ID on my iPhone, the toggle buttons to remember my user ID and remember my device don’t actually remember anything - I have to re-sign-in and answer security questions every single time. Attempt at mobile deposit took about 10 minutes to get pictures that it would accept. UMB, do not expect to have any millennial customers if you don’t improve this and keep app improvements and user experience a priority. This app makes me sad.

2018-12-03

Horrible

Customer for many years. This app is horrible and UMB should be embarrassed. My latest disappointment came when I went to the app to deposit checks. It asked me to take a picture of the front and back of the check, then told me the app was denied access to the camera and told me to go to settings to allow that.

Sounds normal, except the app has no provision for this, nor is there a camera option for UMB in the iPhone camera settings.

I’m closing my account and moving to a bank that isn’t stuck in 1998

2017-12-27

It’s almost 2018, get your app figured out.

Probably going to have to switch banks. Held out for as long as I could because I’ve been with UMB for over 10 years, and was so excited when I could deposit checks through the app since there are only 2 actual UMB locations in my town that are 20-40 min away from my home. But now the app won’t let me deposit checks and I don’t have time to do all that driving. Surprised this app has had as many issues as it has. Disappointed in UMB, you guys could do better if you wanted.

2017-12-26

UMB Mobile Is...

...the WORST credit card, alleged mobile banking app I’ve EVER used. I’ve had my Arbor Bank CC since 2001 & once I can speak to someone at UMB tomorrow & get into my repeatedly locked out account I’m cancelling the CC. This is the 3rd time in a row that I’ve been unable to access my account even with correct answers to the security questions; not once, but 4 times today alone. Angry now, but I’ll still make sure everyone I communicate with knows the hassle when all I’m trying to do is make my payment. My CC has never been the same since UMB took it over!

UMB Mobile

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Description

What's New in Version 7.0.51001

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App Store: Customer Ratings

Ratings & Reviews

Says wrong password to 100% correct password

HSA Removal

Can’t Use the App

Alerts

Mobile deposit is terrible now.

Do not use bill pay!!

Please make dark mode icon, otherwise it’s great!

Great bank, Okay app

App is great but new update brought camera bug?

Doesn’t work with HSA account

Broken

Scammers !

Easy to use

Perfect!

Review

Works for me

Awesome!

UMB

Good, efficient, app

Push and text.

Needs work

Needs work

Doesn’t work

Love it!!

UMB rating

Great app for banking!

GREAT!!!

Easy to use

Much improved

UMB

Very bad

Convenient and easy to use.

Mobil HSA App User

Ok finance

Easy to use.

UMB is pretty cool

Good App

Good bet not great.

Website

UMB

UMB App

Easy to use

Easy to use

Great bank!!

App always works great (2023)

Great

5 stars

My card

Not Impressed

Good attempt...

New Customer

UMB site

Great app!

App is very user friendly

Rating

Better than most to navigate

Clear view

Rating app

Easy to use