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Coin Master

Coin Master

Released: 2010-12-11
© Moon Active
Coin Master - QR Code
Version 3.5.2290
17+
Download on the App Store
Version 3.5.2290
17+
Download on the App Store
Released: 2010-12-11
© Moon Active

iPhone Screenshots

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iPad Screenshots

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Description

Join your Facebook friends and millions of players around the world, in attacks, spins and raids, to build your Viking village to the top!
Do you have what it takes to be the next Coin Master?
** Spin to earn your loot **
Spin the wheel to fall on your fortune, be it attack time, loot, shields or raids. Win your loot and build strong villages in the game and move up towards higher levels. Win shields to guard your village from other vikings trying to attack you. Become the Coin Master with the strongest village and the most loot!
** Attack and Raid fellow vikings! **
Earning coins spinning the token wheel isn’t the only way to get loot, you can steal it too! Attack or raid friends and foes to save enough loot to build your village. Fight back and come out victorious against your enemies. Take revenge on those who have attacked your village and take what's rightfully yours!
** Collect all the Cards! **
Collect cards to complete sets and move onto the next village. With every village you conquer, your wins will be greater.
** Play with friends! **
Trade your cards with our online community to collect them all! Join our fast growing interactive Facebook community to meet new viking friends, earn big rewards, and trade treasures!
● Battle your way to be the next Coin Master with your friends by your side.
● Join millions of players worldwide!
● Coin Master is free on all devices with in-app purchases.
Follow Coin Master on Facebook and Instagram for exclusive offers and bonuses!
Facebook: facebook.com/coinmaster
Instagram: instagram.com/coinmasterofficial/
Terms of Service: https://static.moonactive.net/legal/terms.html?lang=en
Privacy Notice: https://static.moonactive.net/legal/privacy.html?lang=en
Questions about the game? Contact us in the game by clicking on {the menu > Settings > Support}
Our support is also ready and waiting at: https://support.coinmastergame.com/hc/en-us

What's New in Version 3.5.2290

Thanks for playing Coin Master!
In this version, we’ve implemented bug fixes & performance improvements.
We have also implemented our new reward calendar feature - collect your daily rewards!
Enjoy a world of fun, thrills, and huge rewards right at your fingertips.
Invite your friends to play Coin Master & get your FREE REWARDS! We also recommend joining our community on Facebook, Twitter, and Instagram for more fun & excitement.
Enjoying Coin Master? Leave a review :)

Seller

Name

Moon Active LTD

Information

Developer

Categories

Version

3.5.2290

Size

264.7 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated 17+ for the following:
Frequent/Intense Simulated Gambling
Loot Boxes

Compatibility

iOS 13.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17Pro, iPhone 17ProMax, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Arabic, Chinese, French, German, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

App Store: Customer Ratings

Ratings & Reviews

4.8 of 5 (1,218,727 Ratings)

App Store: Customer Reviews

2025-10-26

Pretty good game

I really do like the game. I only gave it 4 stars because there’s just too many things going on at the same time (tournament, coinpetition or battle, tasks, team build and chests all at the same time) Then sometimes other stuff too (rapids rush, space race, etc). And even if you choose to “rest” you’re forced to play again after so many spins.
But overall it’s a fun game.
Player Michele R
Version 3.5.2280
2025-10-26

Great

Awesome
Ecr1985$$$
Version 3.5.2280
2025-10-26

The best game EVER!

This game is so much fun! I can play it for hours on end and be entertained. I get in trouble by my husband for spending too much money though lol.
Lippylibby79
Version 3.5.2280
2025-10-26

El mejor juego

Lo recomiendo es muy divertido
Justinlopes1101
Version 3.5.2280
2025-10-26

This game is fun but should not be rated 17

Very fun but I wish my parents would let me get it but I have restrictions so I can’t should be 12 years old
Gdjibuhsbfduyf
Version 3.5.2280
2025-10-26

Fun

Very enjoyable game. Lots of different events to challenge for prizes. A lot of the rewards could be a little better. Like spending almost 7 billion coins to build a level and only get reward 150-210 spins. But all in all, a very fun game.
Scooter6803
Version 3.5.2280
2025-10-26

Doesn’t work

Keeps on stalling out
Jaylove143
Version 3.5.2280
2025-10-26

Favorite game

This has been my favorite game for years! Love coin master!
Hopee 2002 XD
Version 3.5.2280
2025-10-26

Not receiving rewards

During the crash that happened recently I supposed to get 85000 points. to be sure I get it I spent my money on energy as well. A little I know later all that went to trash. I wasn’t compensated or anything like that.
Later on , when you
Said everything is back to normal, NO ITS NOT, I barely can get 3 symbols in row. Which makes the game is impossible to continue to play!
nicknamevlad
Version 3.5.2280
2025-10-26

Nice

Good game
Kya b 🤏
Version 3.5.2280
2025-10-26

Great game!

Love the game! I enjoy playing every day.
Teenaandjuliet
Version 3.5.2280
2025-10-26

Love this game

I’ve been playing this game for about a year now and it’s the one game that I can say I always want to play. I’ve never gotten tired of it or wanted to switch to another game.
Shanshan12345
Version 3.5.2280
2025-10-26

Fun game

I have played this game for a few months now and I love it.
MommaOfThreeBabies
Version 3.5.2280
2025-10-26

No Scams

Focus game board
Celesteyardheads
Version 3.5.2280
2025-10-26

Addicted!

Been playing Coin Master well over five years! Only problem I have is that once you start paying for items (spins, etc) the prices keep increasing. Loyal customers like myself shouldn’t have to pay enormous amounts.
Ruby1976nyc
Version 3.5.2280
2025-10-26

I love coin master

🎁
Hollibel
Version 3.5.2280
2025-10-26

Fun game

Fun game
cooliovook
Version 3.5.2280
2025-10-26

Best game!

Love this game! Play it daily!
RosaD81
Version 3.5.2280
2025-10-26

The game is rigged to make you spend money

I have been playing CM since 2020 and I’m the beginning it was a nice way to past time now it’s always a setup to get you to spend money
Setup to spend
Version 3.5.2280
2025-10-26

Cm

I love playing this game it’s my favorite game to play.
Southbendfan88
Version 3.5.2280
2025-10-26

Excitement

I love this game.
GigglingPandaBear
Version 3.5.2280
2025-10-26

Coin master the best

I love this game is so addictive. Lol in a good way. Thank you
619SIDRO
Version 3.5.2280
2025-10-26

Coin master

I love this game I play several
Times a day
nichole0881
Version 3.5.2280
2025-10-26

App

Great game
KingAntAnt
Version 3.5.2280
2025-10-26

Fun, Fun, Fun

Loveeeeeeeeeeeee thisss game 😍😍😍
Doriael
Version 3.5.2280
2025-10-26

Spiel mit Suchtfaktor

Tolles Spiel mit Suchtfaktor. Am besten ist es in einer Gruppe zu spielen. Man kann es auch spielen ohne Geld auszugeben aber man schafft dann nicht alle Missionen abzuschließen.
***Merry72***
Version 3.5.2280
2025-10-26

Addicted Player

I’ve been playing this game for months. I enjoy the rewards. Somedays I think of deleting and never do, I just keep playing. Great game!!!
smilinglady91
Version 3.5.2280
2025-10-26

Fun

I’ve been playing for many years now and this is the only game that I’ve ever played or stuck with. Fun and challenging game.
12121212111212121
Version 3.5.2280
2025-10-26

Good app

Fun and addicting
eline97x
Version 3.5.2280
2025-10-26

My review

This game it’s amazing I love the prices, and all the new features it has now . They should give out more free spins every time you complete a village because they cost more and more. So it becomes more difficult to complete them.
Milenna007
Version 3.5.2280
2025-10-26

Love this game!!

I’ve been playing this game daily for more than 2 years & I’m still excited to play it!!
blessedpoet1
Version 3.5.2280
2025-10-26

Best app for gaming

I started playing this game about a year ago. And I was glad I read the how to use because it helped so much and this game has been so fun.
Leskimberely
Version 3.5.2280
2025-10-26

coin

i was always getting bored after a while with other games this game has multiple games within the app so I haven’t gotten bored as of yet
YoungCheri
Version 3.5.2280
2025-10-26

Adding things you can’t complete

They are starting to make things impossible to complete without spending lots of money
D_BAVON
Version 3.5.2280
2025-10-26

Coins

Best game ever 👍
nunubyrd
Version 3.5.2280
2025-10-26

Rigged

Not gonna lie I love this game I’ve been playing everyday for years now it’s a great game but I’m convinced it’s rigged I literally play this game day in and day out you can save trillions of coins for the coin rush event anything under 10 trillion is a 50/50 chance of winning the event but anything over YOUR DONE. I spent over 6 trillion coins before I actually landed on what I needed but ive been playing on my other phone also and noticed the event goes by the number of coins you have like when a new event like the cupcakes or landing on the pigs, it change based on your coins or spins
JayFeezyaf
Version 3.5.2280
2025-10-26

It’s a must have!!!

I am not receiving my collect coins in my messenger. This needs to be fixed!
ladycg7106
Version 3.5.2280
2025-10-26

Review

I love the game I’m playing it everyday
demonghost1
Version 3.5.2280
2025-10-26

Playing for years, & still my favorite game!

I don’t know how many years I’ve been playing, but I have never stopped! There is always new challenges, so I’ve never gotten bored with Coin Master. I go into CM the moment I wake up in the morning, and the last thing I am in at bedtime. I have wonderful team mates. LOVE COIN MASTER!
ChipmunkAS22
Version 3.5.2280
2025-10-25

Scammed

Coin master used to be super fun to me until they straight up scammed me. I made a purchase on coin master loyalty program and never received the reward. I then open a support ticket and it’s been over a week and they haven’t responded with a solution/ reimbursement just keep saying hold on. They didn’t “hold on” when it came to taking the funds from my card. Terrible customer service ruined this app for me.
RealN__
Version 3.5.2280
2025-10-24

The most expensive free game you’ll find

Imagine spending 19.99 and getting 45 more seconds of game play. That is reality of this rigged game. The more spins you have, the more you are REQUIRED, forced to play. 30k spins? Suddenly you have to spin 400 spins at a time…need more spins? 39.99 for 2,500 more spins. The more coins you have, suddenly the more it costs to finish your village. Have a trillion coins? Now it costs 12 trillion coins to finish your village and advance. Fun game, but it’s rigged. Need 2,000 spins to advance? Suddenly you stop getting raids and attacks. Just to milk you out of more and more money. Do yourself a favor, save your money, and go to the casino and put it on Red because this game is trash. Save yourself hundreds of dollars and DO NOT download. I have been playing for a year and I would NEVER invite a friend to play. Everyone I know IN the game feels the exact same way. If only someone told me first.
Omertà 333
Version 3.5.2280
2025-10-23

Problem with Apple iPad Version

I love this game. Have been playing with my Son for the past few years. Currently not happy with the app for the Apple iPad. Ever since the problem with AWS several days ago, unable to stay logged on/connected with Facebook. The only way I can play on Coin Master is to delete the app and reinstall it then login to Facebook. Once I stop playing then play later a few hours later, I have to do the same thing, delete and reinstall Coin Master. Support, please fix. Thanks.
Carolynm777
Version 3.5.2280
2025-10-23

just wants your money

I’ve played other games with similar concepts and this is the worst one. The rate that raids happen to specific players is horrible. You earn half of what you need to fully upgrade your level, then leave for a few hours because you’re out of spins just to come back to it all being gone. Again, a few hours, not a day, or multiple days, but like 2 hours. This would be manageable if the players didn’t destroy your entire village the second they become your friend so when you came back you at least had something to build on. Between these two options the only real way to make decent advancement in the game (having a level take less than multiple days) is spending money.
BelleEvans
Version 3.5.2280
2025-10-23

Cheap scam

This game was fun. Now they screw you to get you to spend money. Don’t even start playing. They are greedy corporation that robs you!!
Pantoja1011
Version 3.5.2280
2025-10-23

Ridiculous popups

The main point of this game is spinning. You get a limited amount of spins that replenish regularly but every time you run out of spins you’re bombarded with a plethora of pop ups asking you to buy things or invite others to play which you have to manually exit out of every single one of them. I made a point to count them before I made this review. 6. I got SIX pop ups and I get them every. single. time I run out of spins. It’s so incredibly ridiculous.
Valleykins
Version 3.5.2280
2025-10-22

Spins

I just won 4600 spins and they are gone in less than 8 minutes at 50 spins a pop? Not even possible!
Scarlet Wharton
Version 3.5.2280
2025-10-22

The

T fj
F mm by
Version 3.5.2280
2025-10-21

YURP

love this game bruh
acesjjsjdnshe
Version 3.5.2280
2025-10-21

Me encanta

Lovely, just can’t stop playing
Iskfuejd
Version 3.5.2280
2025-10-21

Great game but rigged

I love this game and I have been playing for a long time now. I have realized that it is rigged. When you get close to getting a bunch of spins, they make you run out of spins and they hope that you buy spins to get them. Not to mention that it’s kind of pricy to get spins anyways. It’s a fun game, but it does make me so mad sometimes!! I wish I could make money doing this but it’s just for fun. I have bought spins a couple of times but it’s honestly not worth it, when you get nothing in return. This game reminds me of a casino, in the end the house will always win and that’s how it’s designed. That’s why I have four stars. It’s fun and all, but it makes me mad sometimes and I don’t like that. It’s why I stop playing at times for a long period. Also they need to do better at standing out and not be like all the other games. They are not special or different.
Jack the gas ripper
Version 3.5.2280
2025-07-10

Poor customer service

I’ve written these folks several times with issues I’m having and it’s come to the point where I have to write about it. The most recent issue is when I earned 7000 spins by collecting in excess of 4000 special symbols (way too many by the way) Next to the 7K was 1.2K on my screen at the time I reached the required amount of symbols which is a bonus. I never received those spins and I wrote several letters to support and was told I did not earn those spins because time expired. Why was the +1.2K on my screen then? It shouldn’t matter if it was an error or something faulty the award should be honored and coin master did not honor this. I recently purchased several magical boxes of cards and received 1 new card out of 40 cards which is absurd.
I purchased packages with 6 chests and they said 50-5K spins. I received 140 spins max out of those boxes so this is a scam. I feel since it was a purchase that there should have been way more spins than that.
An algorithm is set up to make you use more assets so you can never get ahead in the game. They discriminate against people for having more spins which should be illegal. The support staff is useless and will not help you at all and the support staff talk down to you and patronize you. Very poor organization. I’m waiting to join a class action litigation when one starts up about their cheating deceiving ways.
Rick1923
Version 3.5.2140
2025-02-13

Fun game but spent more $ than earned

This game is fun, however I wasn’t able to select or click on selections when I was available & wanted to (wouldn’t take, although game acknowledged my “touch” on the screen for items I was actively selecting, but didn’t actually get item I selected at the 1st, 2nd, & 3rd time I made my selection * my phone is is great condition, screen is not damaged & I exited out of game and tested my touchscreen just to make sure it wasn’t an issue on my end like trapped moisture or something and no issues elsewhere so it was the game , but would not fulfill my selection, which I feel might be responsible for my slow advancement in the game. Near the end of the game I spent $10+ prob $12 on this game and those purchases only allowed me to advance so far, only completed 3 villages! What a waste of time & money. I downloaded game on pogo and looks like I made $4 total but spent $12!!! Beware of spending money on these games, because $1.99, $2.99, $4.99, $5.99 doesn’t seem like much, but if you’re only getting $40 to play the game, that’s nearly half your profit. *sigh* which is still ultimately better than being in the hole $8…..oh well. 👾 So go play the game, it is fun, but don’t get caught up in making purchases like I did….because the only thing worse than wasted time is wasting more time+ wasted money.
Woowho82
2024-11-18

I used to like this game a lot and was happy to spend $$…

Until the game makers made one of the most frustrating and insulting mistakes that can be made in offering pay in app upgrades.
For upgrades like the “dance” you are making it seem like the prize you will get is randomly generated. It’s not. Out of 10x trying this, the first and lowest priced attempt gave the lowest price 10 out of 10x. I am totally understanding about the game makers need to make money on the game but I find it super I sulting insulting when , in an effort to make more money, there is any kind of deception involved in the types of upgrades we get. If you want to make it seem random then make it random. Don’t pretend that I have a chance at the any prize with the first purchase when you are going to only give the lowest one so I will keep buying more chances at progressively higher costs and hope I’m too stupid to notice. If you have to pay more to get a prize, fine make that clear so you know what you are getting as you do with other options. If you want to make it random then make it truly random. After 10 tries I should have gotten something other than the lowest by prize on the first try at least once. Do after being a good player who spent quite a bit in this game I’m deleting it forever. I just can’t deal with deceptive tactics or pretend games of chance with fixed results.
ParkertheBoston
2024-08-26

Actual feedback

So I’ve been playing a few weeks now and this game gives a good amount of free spins outside of the slots mechanic, however I’ve noticed winning free spins in the actual slots portion is like a 1% occurrence, I had over 30,000 spins and hit the free spins on the slots a grand total of 3 times, granted it was at 50x the slot amount but still do the math and those probabilities do not give players replay ability unless they spend a stupid amount of money, and one more actual game mechanic that absolutely needs adjustment, the randomness of the card pulls, I’m about to blow your freaking mind at how awful the percentage of pulling a card you need is, I had 50 billion coins saved up and I pulled 5 new cards, no joke, I pulled 5 new cards, I spent 10billion per card, no that is absurdity to the most extreme, once again do the math that’s less than a 1% chance to pull a card you need, developers you have a good game but only good, it could be great if you fixed the percentages for getting cards and furthermore if sets are complete then don’t pull those cards, it would give more incentive to keep building villages, please actually fix this and don’t just leave this in the void of non fixed issues, thank you very much for your time but just being focused on the money aspect of a game does not make a great game, the further you get the more you are waiting and having to spend money to proceed,
WoLvErInE199A
2024-08-25

Fun game

I have been playing CM for several years now. I’ve always loved the game. But once you get to a certain level, you have to build several villages to unlock single cards in card sets. It’s costing close to 6 trillion to build an entire village and that takes forever. If you do the quests it takes all your coins and leaves you stuck on a village for sometimes months. But the only way to get spins is to finish the quests or buy spins, thus leading to being unable to build villages. Once you complete all the card sets it takes forever to build and unlock more sets. The seasonal sets are almost impossible to finish because of the lack of spins. Sometimes you get lucky and somehow get enough spins in the side games (dragon castle and keys and such) to be able to get more spins. I love the game, I truly do, but building a village costs too much once you get up into the 300s like I am. I love the team castle and team chests and stuff. Those are great. I’m on an amazing team that works together to achieve the highest rewards possible. I just wish it was easier to build a village and I wish there was more card sets to finish and get more spins. I’ve spent TOO MUCH money trying to advance levels and u lock card sets and I just refuse to spend anymore money unless it’s a REALLY good deal, like the $1.99 deal I got last night on the new rewards thing. I’ll never stop playing CM I just wish it was easier to advance than it is. ❤️
Genaya Lynn
2024-06-19

Please limit the pop-ups!

UPDATE in response to developer’s response:
WHY must you have 10 different promotions going on at the exact same time? If you offered less more appealing promotions, people might actually pay attention to them and possibly buy when they wouldn’t have before. They are TOO much! I joined this game as part of a points earning promotion, and greatly enjoyed it in the beginning. But I am now uninstalling it because closing 10 pop up windows every time I do one action is not only bitterly annoying, it’s a profound waste of time. If you read all of the reviews, you’d find many of your customers say the exact same thing.
I enjoy playing this game. It’s fun and easy to pick up and play when I have time. However, the fact that, after almost every action, a pop-up appears either wanting you to purchase this bundle or that bundle…and there will be 6 different price level “special offers” running at the exact same time, with little icons running down both sides of the screen, gets really annoying! There are areas set up as store, achievements, cards, etc. you can access whenever you need, but then there will be NUMEROUS other things running all the same time that pop up CONSTANTLY! If you ever run out of spins, EVERY BUNDLE/OFFER pops up back to back to back….It’s so annoying I’ll finally just put the game down. Please fix this!
rachpianonut
2024-05-18

Beware Dishonest practices.

I made an in app purchase and used my gems to obtain a prize. It was a large amount. 2500 gems were taken and no prize was given. Customer support told me the timer ran out. Apparently, there was enough time to take all of my currency, but not enough time to grant me the prize. It was a failed transaction and they refused to refund it. I simply wanted the in game prize. I was not asking for a cash refund for my purchase. They absolutely refused to either give me the prize or return my gems. Every time they reply to you. It has the heading “happy to help”, but then they refused to help. They acknowledged they took all of my items and gave me nothing but stated there was no way for them to refund me. I don’t believe that they cannot give compensation in someway when something fails. I am sure that they could grant a huge number of spins or gems to someone. I informed them that I would ask for a cash refund from Apple. They told me to have a nice day. I got my refund. After I left a negative review there was a support response to it that said they were happy to hear how much I enjoyed the game. Pure sarcasm. I like the game premise, but their support team is garbage. Contacting them is a complete waste of time.
Mommenater
2023-12-03

So many things discourage people in this game

This would be a great game if you weren’t always trying to get money out of us. Those purchase pop-ups are getting ridiculous. It’s especially annoying when you have low spins and are trying to do anything in the app and those dumb windows pop up. I wish there was a way to NOT attack my team members. Stealing money is ok but attacking their village isn’t helpful. We are on a team and should be working together. Also, there is no way to message an individual to get their attention. You just have to hope they open the app and go to the team page. Inactive members should be automatically booted from the team quicker. The messaging feature needs to be more robust. Some cards are so difficult to get that everyone on the team needs them. You can’t exchange gold cards and that’s frustrating. There is not a lot of tips or tricks listed in the app. You have to go find info and that can be discouraging for people. It’s so hard to get spins sometimes and that is discouraging. It’s not fun to play a game that is constantly putting obsticles in your way. I understand that you’re a business and you want to make money off of us but I just won’t pay to play so at some point I’ll be so frustrated that I leave. Like many of my former teammates. There’s a fine line here.
DGazda
2023-11-21

Love the game but……

Normally I don’t write reviews I just do the star rating however I have been playing this app for years and for the most part I absolutely love it. However recently when I spin the wheel that takes tokens to play whatever I land on I haven’t been receiving because the game glitches and won’t allow me to go back out of the game to the spin screen to collect whatever I have won. It will make the clicking sound like I am clicking the buttons but it freezes and I have to close out of the game completely and when I reopen it I will have lost my token I used to play and whatever I had won. I just lost a chest due to this also when I Have bought and paid for a bunch of spins I will start spinning have it set to the highest bet and once I start spinning it will drain my spins for instance I could have 5,426 spins and have it set to x250 and I’ll spin one time and it drops me down to 176 spins like I had spun multiple times. I had contacted support about this and they came back telling me what I had purchased and what I had used but again I spun one time and lost as if I have my multiplier set to x5250 instead of x250 and it won’t have raised the amount of coins I have or anything else and this just started happening after I updated the game two updates ago. Other than that I love playing this game but I won’t be wasting anymore of my money buying spins when I end up losing them without the benefits that should be gained by paying for spins.
LizM38
2023-06-09

Game Okay until glitches happen and customer service is contacted

I have been playing this game now for a couple of months because my kids asked me to do so. In May I won a lot of gems, spins and coins and went to make a purchase that cost me 500 pink gems. I lost all my pink gems but 84 when I had a total of 984 gems. I reached out to the service team and the guy told me I must have vision problems 🤬 who in their right mind would say that to a customer. Keep in mind I have like an idiot spend actual money on this game. I asked for a supervisor but nobody has issued any type of customer service. They keep saying it’s my connection. Fast forward now to June I was winning more pink gems after another cash payment and I sent them screenshots that it did not give me my 50 pink gems and just the same they refuse to give me my earnings and said I got most of the stuff so it’s not their problem. Don’t get hooked on this game and DO NOT spend any money they lack customer service and refuse to send you anything regardless of the proof you have. I’m totally disgusted with this game and their representatives.
****Response to Developers ******
I have been emailing your support team since May and they have yet to be of any assistance to me or show me any customer service skills so I highly doubt they will assist me in any way. I’ve been contacting them and I’m still lacking the help from support.
Mommy of 5kiddos
2023-05-29

Amazing game!! Although..

Wow! This is an extremely addicting game! There is some good sides and back sides to it though. Here, how about we start off with good! 1. The game is extremely fascinating with endless levels making it harder! Most of us love challenging games like this! Also, it’s fun you get to join teams and invite friends! Attacking people villages can also take your anger out of you or someone else! To add to this, you can turn this game into another game! Let me explain to you to rules or my game I play with this and my friends. Everyone puts there phone in the middle of the circle. Whoever gets a notification first can’t touch the phone for 30 seconds. Meanwhile the other get to get their phones and attack their village. Now let’s move on to the bad. This is kinda a pay to win game. Here me out. Every single time I run out of spins, the games keeps telling me to buy more or wait. Speaking or waiting, to get 5 spins you need to wait an hour! I’m not trying to be a Karen but this game is amazing and your stopping us players from playing with your long waits! I’m asking you make this wait time shorter. Next why can’t we pick who we raid? But we get to pick who we attack? It would but fun if we could pick who we could raid! That’s all I have. Please help the game a bit!
emeezakau
2023-05-22

I love this game

1 love this game a lot and when started playing it I just loved it more and more but the more I played it I felt like the spins are rigged in a way or I feel like i just get unlucky every time but then I notice it happens every time to where if there is something going on and you can get a Raid or an attack and get 2 for per a hit attack and 3 for a block and then 4 for a raid and 5 for a perfect and it's X's what ever you bet soon as you get both it's like impossible to get another one of either I was betting X10 and had 1200 spins from the tournament I won and I only got I believe two attacks and one raid out of all the spins and I understand it's probably set up a way but I feel like if stuff like that happens it makes the game not as fun because you put in the time to get all theses spins but when you use them you barley get anything and then the second thing is when your playing and say I have 55 spins and and I'm betting 30 then I don't win any thing so now I have 25 spins every thing to get more spins pops up and it does it every time and it get frustrating when you just wanna play I would understand if it did it when you completely run out but every time is just over kill and also makes me not as interested in play as much but besides the two things I love the game and I feel like if it weren't for these things it be by far my favorite game
H01dyn
2023-04-08

HATE the pop ups, LOVE the game.

Honestly, I really do enjoy this game but I DESPISE that every time you’re out of spins, EVERY SINGLE “Special” pops up IMMEDIATELY. You can’t just go to your team or your village without waiting through at least 5 pop ups. It’s excessive. Have them pop up once. It’s enough. The icons are there if someone wants to click on them to purchase anything. Seriously several people that used to play the game with me, quit because of the pop ups and they weren’t nearly as bad then. My only other negative points would be it’s kind of hard to get the big spins (unless you purchase them), the dance thing only ever gives you the lamest prize and to get ANY other chances you have to pay, and the daily coin spin NEVER lands on big coins. Like I get you want people to spend money, that’s cool, just don’t make it challenging/annoying to get anywhere in the game without spending money. I do also wish there were more random people for raids so I’m not always raiding the same two people, I feel bad about that for my friends. Other than that (LOL) the game is fun. The graphics are nice and I love the team feature. It’s a great way to spend time when you’re waiting somewhere or on lunch at work. I really do enjoy the game despite these things, which is why I still play.
Nayrey71
2023-02-26

“Coin Master” Masterer

Coin Master is one of my TOP favorite games to play! It’s fun to see what will come next, what prizes I will encounter, the sub games we see every few days which I try to be number one or at least top prized numbers! It helps with my anxiety which is severe and uncomfortable; with this game I can toon out the noise of this corrupt and disappointing life and just focus and have fun and win prizes such as spins, coins, snacks for your pets(don’t forget about them, they certainly help you even when you don’t know it and they help get you more coins or block attacks from other players so keep that in mind)xp for your pets to level up and so much more! Everyone and anyone can and should try this game and see how you like it because I’m sure you will if you just give it a chance! And if you learn it’s not your cup of tea, that’s completely understandable and you just delete the app, no harm no foul because it is free(unless you want to buy in-app purchases which I have multiple times because they have good deals on certain things and like I said it’s one of my favorite games). So just try this game if you want to and I guarantee most will like it enough to keep playing it and level up quickly!! Have fun players and I wish those who do enjoy the game all the luck. See you in the game 😎
VickieC1015
2023-02-24

Utilize your assets

Do not buy your way to the endless number of villages and cards. As a free to play enthusiast I have been playing Coin Master as what a real world money coin master would be like. Sure your spins are addictive and fun, but letting your spins replenish naturally back to 50 and max betting x3 gets you natural coin flow. I’ve spent my coins entirely on progressing the system, and with the raid feature any access coin after making all the spins is spent on card chests. I almost completed my first card collection and getting close to village 6 after 4 days of free to play grinding, logging in every 8 hours or so, and utilizing your assets strategically. Do not fall victim to spinning a wheel, this game is great if you realize shields do not matter when you log off from the game with only 300,000 or less coins left, (enter every session with full max spins available, accumulate your coin horde through raids, and spend your coins immediately on progression of your villages. Let progression happen naturally! This game is great if you truly buy into the thought of playing Coin Master like a true master of your own coins, and absolutely do not spend! Regardless if you are on village 2 or village 324 take what the game gives you but don’t spend money to progress.
mcgooanator
2022-10-13

I LOVE IT… but I have a suggestion

I absolutely LOVE Coin Master, but there are a few things about the game that if they were changed would make me want to play it even more.
#1: When you’re betting spins, sometimes if you get sent spins your number doesn’t match the amount you’re betting and even if you have like 13 spins left but you were betting 15 the annoying pop ups for buying more spins and such pop up. I have two ideas to make this situation better. You can make it to where you still have the pop ups, but only when you ACTUALLY are at zero spins. Another way you can fix this is to make the player be able to set a specific number they want to bet with like a movable bar or something. Sometimes I have 7 spins and I just want to bet them all instead of switching my bet to 3 and then setting it to 2 t spin twice. If I have only a few spins I want to get the most out of them. I hope this made sense and for the developers, please take my ideas into consideration. I know they’re small but they would make the game SO MUCH BETTER. If you’re wanting to get the game, you should. Even though these little things that caused me to even write this review are quite annoying it’s still a GREAT game and it’s probably one of my favorites. Thank you for taking the time to read this and have a good day!! 🙂
Audrey Elise J
2022-09-29

Starts off as a good game

When I first started playing coin master about 2 months ago , I really loved the game. Was generous with spins. Was fairly easy to complete sets, about a week ago when I hit level 50 (just hit it ) I opened 1 billion dollars worth of chests and DIDNT GET 1 NEW CARD. Contacted support through email and they told me that cards go based off levels , if I just level up a couple levels the cards will start coming out of the chests again. So I did , now I’m level 79 and was only able to COMPLETE 1 SET . I am only level 80 out of 1000+ and it seems close to impossible to get the card you need. I already have 30,000* stars from my cards. Which is absolutely insane. And as mentioned before as soon as you use the little 50-70 spins they give you (usually not enough to do anything ) 8 pop ups to buy spins and chests with real money pops up . Would be an absolute gem of a game if it didn’t seem like these people NEEDED you to pay to play. Hopefully they fix this soon because I like the game just feel like I get nowhere fast . Needs to focus on letting people collect sets and not trying to get everyone to send them money. People will always buy regardless if they have the money and ran out. But to make the game seem like you can never win and have MULTIPLE people saying it , something needs to change .
freddy1374
2022-09-25

Game is not always accurate!

Good game but there are some inconsistencies! One of them is the fox that I feed to help me dig up treasure. I feed it and it’s supposed to be active for 4 hours but 10-20 mins later it’s back to sleep. Seams as if a robot or computer keeps bombing my island and not actually people. How is it that the same person is able to bomb my island 7 times in a row and steal my money twice all in a matter of 3 mins!?!?!? I’m never able to bomb anyone more than once while playing let alone back to back to back to back!!! Too May pop ups about purchasing things once your spins are low which allows others to either bomb you or steal your money while ur busy trying to close about 8 different purchasing options!!! It does this way too often! For instance, if I’m using 15 to bet per spin and I have 20 spins left it will say I’m out of spins even though I have 5 spins left, then I have to close 8 different purchasing options. Now I can only bet either 1-5 per spin, so if I choose 3 it again says I’m out of spins and I have to close yet AGAIN the same 8 different purchasing options, now I have 2 spins left and if I choose to bet 1 spin after my spins are gone…you guessed right!! ANOTHER SET OF 8 PURCHASING OPTIONS!!! This is very very annoying and I don’t have time to even spend the money to build my island cuz people are stealing it while I’m trying to close soooooo many purchasing options that come back to back to back!!! 😤😤😤
Shalawa Napash
2022-09-14

I feel scammed

I’ve done everything possible to get my rewards for inviting two more friends to download and play. I was so happy I got two more invites. I already had 7 invites. After the two started playing I didn’t receive my rewards. I’ve emailed and they said have my friends I invited email with my ticket number. So they did and explained. It’s like your talking to a computer or robot. In my friends it told them to take a screenshot of their accounts. Then after they did they was told we don’t see nothing wrong with your accounts. What!!?? That wasn’t the issue. I keep sending emails explaining everything it seems over and over and was told nothing is wrong with my account. No there is something wrong with my invites of friends because I didn’t get credit for two invites. Oh and also sent me the rules and max you can get on invites of friends. Well I’m not even close to that number. I guess after 7 invites you don’t get rewards anymore and it says your reward goes up higher with the more invites. That’s a lie because i did not and emailing support is very stressful because it’s been 3 days and they emailed me yesterday saying so if you have any other problems besides this one then get ahold of support but this one is done. What!! Yeah good luck trying to talk to someone if there’s a problem. I sometimes buy spins but no not after this. I refuse to spend with them. Maybe that’s the problem they won’t give hoping I just buy spins.
abshp74
2022-08-16

Unlucky? Or Bad RNG?

I love this game alot and love to play it, but one thing i found was that this game has a lot of bad “rng”.
I say this because i was completing a set of cards and i needed one more card with a 2 star rarity, so then i asked my crew to lend me the card, obviously before doing that i bought loads and loads of magical chests hoping i would get it but no luck, eventually somebody gave me the card, then, all of a sudden i was getting this card over and over again so many times that currently i have +129 of that same card i requested, I don’t know if this is intentional or not but based on what I’ve experienced it is coded this way.
Its not just the cards either, its also the spins and bets, i always bet small when i dont have many spins and some of the time i get an attack or raid, like normal, but when i bet like x50 or more it seems like it gets lower and lower, and I understand that obviously its going to be that way but when i dont get it until after like 15 spins i lose a ridiculous amount of spins requiring me to either purchase spins or wait 24 hours when they are refilled.
I love this game based on what its about but these little things are what make it bad.
MinniesCaatle
Version 3.5.810
2022-07-26

Extremely lazily made game with terrible game mechanics

The games design can be summed up in a sentence or two “ you get coins to build an area from a slot machine , you can attack others for more coins. And you progress to the next area once you’ve fully upgraded everything” that’s it that’s the entire game . But the game is so boring and extremely slow that it practically forces you to pay money to proceed at a somewhat bearable pace . You can get 50 spins on their little slot machine a day barely giving you enough coins later in the the game to upgrade a single thing . So you can pay INDIVIDUALLY 5 dollars EVERYTIME you run out of spins or wait 5 hours for 5 MORE SPINS. That is nowhere near enough and seeing as 50 is often not even enough most of the time . I assume there are people who are in their retirement just playing this game and spending the money everytime they run out of spins which IS PROBABLY every few minutes cause they have nothing else to do with their money . Which is exactly the people this game was made for . It’s not so cheaply made that you just look over it but it’s exactly the colorful FarmVille esque art style and world builder that will pull in people ( usually older people) Who don’t care. So they can wring them out of as much money as possible . While also being the bare minimum of what the definition of a game is seeing as it only has 3 PRIME MECHANICS
zethan alexander
2022-06-20

Master of coins !

By far one of the best games I’ve played on my phone . Been playing for almost a year and I love almost everything about the game . Only flaws o think could help support the game would be is The ability to use multiple pets at one time as long as they have food. It’s hard to have foxy and the rhino active at the same time and can only reap benefits of one pet. If they are both fed they should be able to enter change without having to switch Trying to get a joker card should be able to purchase or have more questions to obtain them . It’s so hard to complete sets when we obtain the same cards on a repeat cycle I do love the fact that we have teams and can help each other out . Maybe change some requirements other than having money to start a team like inactive players can’t request cards unless they give a card or have given a card or has helped with spins I think there should be a contest to get people to spend $ and give them the opportunity to create a level once they reach maybe level 500 or 1000 I’m-excited and looking forward to many more levels keep up the great work
Silkysmuve07
2022-06-13

Karen Blair

This game is a lot of fun but the spin thing always go on the money then it goes to the whatever that thing is all 3 coins three jugs three whatever symbol is playing at that particular time on that level you don’t get enough good stuff to pass by!good winning thing to help you get your villages when you get on up there it’s very hard to get more moneyTo get enough to buy a village like you do in the beginning which I understand it supposed to get harder I get it.. extremely hard by the time you buy a village you’re part of the village you can go back to playing a game & when you come back here is wiped out we have to start all over again and you get less . this game is a lot of fun but the spin thing always go on the money then it goes to the symbol like i said whatever that thing is all three of them three money things 33 coins three jugs three whatever reason is playing at that particular time on that level you don’t get enough good stuff to pass by and make you you don’t get enough good winning thing to help you get your villages when you get on up there it’s very hard you get more money but you get less stuff . with the higher levels it takes forever to complete a village! i really enjoy this game and it’s very relaxing for me . stress reliever
gfhddgf
2022-06-06

Unenjoyable game

A while ago I discovered a game that I absolutely LOVED! I began to play it religiously and couldn’t wait for my spins to renew. During my game playing ventures I found a bunch of individuals that found the same joy in it as myself. However, after playing for quite some time Coin Master started making many modifications. One would think when making such changes it would enhance your game playing experience. This is not the case. The events offered are far from enjoyable and you don’t get much benefits as a player any more. Also, people who mentored me in the game are being punished for beating such levels and achieving the spin bonus. But, now are not allowed to play in the events because they have too many spins. They earned the spins fair and square but now are being punished. How is this fair? Again, I loved the game so much that I used to (key word used to) pay money so I could keep playing. Now, I won’t spend a dime for these waste less events. Plus, what’s the point in putting money into it, if I’m going to be penalized, like my fellow players have? I sure hope that Coin Master figures out these glitches and bugs very soon or I’ll be deleting the game. It’s not worth my time any more!
ladytalon
2022-03-25

Fun, relaxing and a bit competitive at times.

I have been playing Coin Master for over 4 years now, it’s a really fun and relaxing game at times but I will warn you, once you get passed a certain level it gets crazy hard to get anything. The cards are the most frustrating part about this game. After level 160, getting cards is SUPER rare. You can barely get the none gold cards so the gold cards have become a rarity. I have spent well over $150 on this game and let me tell you, DO NOT WASTE YOUR MONEY. The rewards are no where near as good as they should be for paying real money. The game started out so well, even the daily gifts have become ridiculous. How is anyone going to get anywhere with 10-25 spins? I have spent 20 BILLION coins on cards and did not receive one new one. I want to tell you to play this game but don’t get too involved. You’ll end up hating it. Most players delete the game after level 160. Coin Master, you use to be so amazing. Your daily gifts use to vary and sometimes you would give us 50 spins! What happened? I really wish I could get back all the money I’ve spent on this game but that’s the catch with people looking for money. Do better, sincerely a beloved player.
Brittanyybabyy0916
2021-10-25

I’ve been loving this game BUT….

I keep getting limited to only X3 on bets even when my spins are full at 100. It’s frustrating and trying to earn anything at X3 takes forever. I was stuck on that for 2 1/2 days. Then when it did change now the bets are crazy from 1,2,3,5,10,30,60,100. What happened to 20,40,50,80????
Today, a new wheel appeared on the bottom right hand side of my screen - Thor’s wheel.
There’s no information posted on this anywhere on your FB, IG, Google, and even my team players are unaware. There’s a timer to it as well. I started out with 69 hours and now down to about 62 hours but I can’t do anything with it. When you click on the wheel another page pops up and it states “We are holding onto your ⚡️for you - they’re only available when Thor’s wheel is on” - Can someone please tell me what this is about and do I have to wait for the timer to end before I can use it?? Information should be posted somewhere for your players. It’s frustrating. And yes I did contact support regarding the limited x3 bet and followed everything they instructed me to do and I was still stuck on x3 bet max. Please fix this glitch ASAP as it’s not worth spinning on x3 to get nowhere. Thank you
Hatecreateaname1
2021-04-11

RIGGED

I don’t even know how to rate this game because it is fun. BUT it is sooo rigged and unfair in many ways but I continued to play. Except now I think I’m over it. I find it fun how you can attack each other’s villages and there’s a “revenge” option to choose who you want to attack back. BUT how is it that I have the same person attacking me back to back in secondsss up to where all my shields are gone and I end up having to pay for more spins/coins so I don’t get my village damaged. But how is it that when I have 500+ spins, I don’t get to attack that same person who keeps attacking me! I get maybe 2 attacks on them and the rest of my attacks are on random people. The person I’m trying to get revenge on, is not even on the “revenge” list! So then I log off for about an hour, and again that person has the chance to attack my village and damage it and plenty of raids involved too. Up to 10 attacks and raids he gets to do to my village and I only get about 2 on their village. Again, this game doesn’t give me the chance to attack or raid the player nearly as much as they attack and raid my village. And I have played plenty of money to get 500, 1k + spins and for nothing! Not to even mention that when I have foxy activated I barely even get much raids when it’s activated. This game is rigged and it just robs you. Therefore even tho it is really fun to play when it’s acting right and fairly, I will be deleting the app.
apriljayyyy
2021-03-21

Please respond to this developers.

So I’m a ten year old boy and at first I loved this gam rob been playing in ever since 2021 started. And I loved the new villages you could unlock after completing the one your on and all the other things that make the game awesome. It was so awesome I wanted my mom to play it with me so me and my mom were friends on coin master. And it was fun to get the bonuses and the daily rewards to get more coins and spins it was so fun. But for the bad news it started yesterday I logged in like every other day but then it just was glitching everything I press or moved would be super slow and glitch and I thought it was nothing so I just exited out of the game and went back into the game but it was still glitching like crazy so then I thought it might be my iPad so I restarted my iPad but still the game was glitching so I still thought i did something to my iPad but all the other apps I had on it weren’t glitching at all and was running normally. So I texted my mom about the news and she said I should un stall it and then reinstall it so I did but I went back to the first village and the village I was on before all this was the Wild West village witch took me along time and days to get two next thing I know it my village is destroyed nothing left my user name was coin master to try and be funny. But please I just want a respond to this I’m really sad.
Chargrs2162
2021-01-15

Love but .....Rewards

I love playing this game . Once my children ( I have 3 but 2 are special needs ) go to bed , it’s the only time I can play it . My days are constantly busy and going from one specialist or therapist to another . 5 days a week . I don’t get a moment for just me so when I do , I play CN for about 15-30 mins . My only complaint is that as the levels get higher , the rewards ( I.e spins and coins ) remain the same as they do for lower levels . Building takes ALOT more coins than it does for lower levels and if you increase your spin count for better odds , you run through them within minutes . It would just be nice to get bigger rewards as you level up . Getting cards is the same , I have 30 duplicates of a lot of cards but am unable complete my sets because I keep getting the easy cards . Trading them can be tricky as some people don’t want to give up a card even if their sets are completed . We cannot purchase the harder cards ( it gives the easy ones - you have to have a lot of coins to keep buying and that could take 20 times before you get a new card - not the gold ones either - ) The Gold cards we can’t “ ask “ for either .
I love the game , but it can also get frustrating. :/
Freezes&Crashes
2020-11-23

Not able to comment on the FB fan page anymore:(

I really love this game, it’s addicting and I’ve spent an embarrassing amount of money on this game, I am however a little upset about not being able to comment on the coin master Facebook official fan page anymore, I can click on links for free gifts, and I can click on links to be rerouted to Twitter or Instagram whenever there is a post about it, and I can look at the comments on a post, I used to be able to comment, but now I don’t have that option, whenever I would go to CM Facebook page it would say liked and following at the top , now it only has a bar that says saved and if I click it, it unsaves, I’ve never written anything inappropriate, or harassing, I’ve never been rude or tried to get cards from people, I’ve actually sent many cards to several different people just to be helpful, and didnt ask or receive anything in return.. I’m frustrated with this only because I’m not able to comment on the posts where you do a giveaway and are going to choose random winners ... I spend a TON of money on this game, I’m sure I spend a lot more than some people.. and I feel as though I should be able to be in these giveaways just like anyone else. Coin master if you can figure out what the issue is and make it so I can like and follow your page and not just save or unsave it , then I will gladly come back in and change my review to 5 stars, because other than this issue, the game deserves 5..
jpendy86
2020-10-08

Issue with spins

Well I just wanted to say that my son and I absolutely love this game and unfortunately last weekend I won 25,000 spin and was never rewarded. My son is special needs and he looks forward to playing this game with me after school and then on the weekends. These are one of the games where if he doesn’t do anything correct I say well then I’m not gonna play the Coin Master with you. LOL but unfortunately I spent a lot of money probably a few hundred dollars just in the last month or so maybe a month and a half but it’s not about the money and I don’t want my money back I just wanted to be rewarded with my spins and I even took pictures of when I won. I tried making complaints I tried writing emails and I don’t like to complain but again you guys are great when I had my first issue five months ago. But I joined Facebook and joined a bunch of different groups all to get my son extra spends in to get more cards. But I am just very disappointed that I did not receive those spoons and I kept spending money on purpose just to win though Spins hopefully I can get those bins back because spending this kind of money and not receiving what I one kind of stinks and really it let my son down. Sorry again for the complaint but I just had to be said because it’s really bothering me
andrew/dad-jacob/son
2020-08-18

Warning to others

I’ve been playing this game for well over a year, I’m on level 158 and it was fairly enjoyable for the most part. In the past few months I’ve noticed a decided change- you hit a certain point, you will get attacked constantly by bots or people using cheats so you can’t get any revenge past the random and friend choices; if an event requires you to progress by only getting raids or attacks your chances of getting raids and attacks drop to about a 25% chance (I once went through 5k in spins with only 1 attack); customer service is non existent (I’ve sent 3 messages over the past year and have never had a response back); do t even bother wasting spins to catch balloons for more spins (the most I’ve ever received were 5); probably the most frustrating of them all is the constant glitches. I am constantly having to restart this game and every single time I have to go through all the stupid pop ups (yeah, we get it, you want us to buy crap and annoying our friends with invites). I think the game can be fun but the company is shady and are constantly finding ways to make the game frustrating enough you want to spend money, which even I’ve been guilty of being susceptible to. Just a heads up to those who are starting out- it’s not worth spending a single dime on and when you get to my level, it’s not that even entertaining.
KCINDOWNTOWNSD
2020-08-07

Please leave a message after the tone: *beeeeep*

you’ve reached Joshua, I’m currently playing coin master... so please don’t leave your number, just leave me alone thanks! Have a good day!
This game... wow where do I start!? I feel like we have been in a committed relationship for a while now and I’ve met my soulmate.. the love of my life! This game can change one of the worst days I have come to experience yet in life and take me from anxiety ridden to a new reality where I can just escape, relax and have fun leaving everything else temporarily behind until I am mentally able to deal with it. Not one game of any other game at all has ever kept my attention through one day of play until I came across this game 7 months ago... no really I put my phone down to shower and this is just until I figure out how to shower with my phone without causing water damage so I don’t ever have to stop playing! All jokes aside, this game is fun, exciting, capturing your attention while giving back to us fans giving us opportunity after opportunity to win awesome prizes that help your progress in the game! As that wasn’t enough they keep that fun and entertaining by staying interactive on multiple social media platforms. Miles ahead of the rest hands down, no comparison that I’ve come across yet.. I’d say coin master gets 10’s straight across the board!
joshuah325
2020-06-27

Pop Ups Are Aggravating

The game is great for passing the time if you’re bored and have nothing else to do but I find it extremely irritating that you’re bombarded with the pop ups of whatever event is going on or with the invite friends thing or the inbox. Every time you run out of spins these pop up and it’s so annoying because I’ll run out of spins and go to build what I can before my money gets stolen, but I have to click out of 6 different things just for me to do that!!! It’s extremely irritating!! I know you guys have to promote whatever event you have going on, but it shouldn’t be in my face every time I run out of spins, especially the one that tries to get you to pay for more spins! This feature should be taken care of because it is making me want to not play at all, the games becomes annoying not relaxing. If you want them to pop up, do it when the game first loads, they’re on the sides of the screen if people get curious they can just click them. And they’ll pop up when you progress anyway (if there’s an event your progress bar shows up). But having all of these windows pop up every time, especially if you win spins and then run out, lose them run out etc. while playing in one sitting, you’re basically getting these pop ups 4 or 5 times. It’s annoying. It’s not that serious because it’s just a game, but this is constructive criticism. Hopefully you guys will do something about this in the next update.
Shinel97
2020-06-04

Could be better

I’ve been playing this game for over a year. I’m on village 144. The game does get addicting and is fun to play although the events are getting harder & harder. You don’t make any spin profit from them anymore. Instead they keep creating new events which you will lose just about all of your spins on. Villages are way too expensive. I had to move up 20 villages just to unlock the next set and STILL haven’t reached village 145 after trying for months! If you have too little friends you’ll never get the coins you need, if you have too many friends you’ll never be able to keep your coins stacked without it all being raided. You’d think the amount of money this game makes and how many people are playing it they can at least give us more than 25 free spins daily and a lousy 3 million coins! What makes me hate this game the most is how cheap support is when you get cheated during game play, sometimes they’re glitches and you don’t get back even close what you’ve lost.... it’s like 5%. If you have a problem during game play the support team is the worst, takes months to hear back from someone and even then it’s like they don’t believe your claim. As you play you’ll learn chests are everything without buying them you’ll be stuck with 30 sets that need all gold cards. All I have to say is good luck! Play at your own risk 😂
mookie0907
2020-05-26

Love it... but

even if youre on frequently, in between gaining more spins or waiting to feed your pet for extra help- theres hardly a way to stay on top of things (without buying alot of package deals- regularly) You cant save enough shields to prevent the onslaught of attacks /stolen coins without spending real money. In fact, you could blow through the given spins in 15 mins and have to be done the game until you wait to accumulate enough spins to play again for 10-15 mins.. every few hours . or pay cash. It begins to be - like most of these games, a bit costly. Every time theres time away from the game, youre attacked , and you backside,when you do accumulate enough spins to play, you are stuck having to build up coins just to get back to where you left off- then possibly move on.. if you have anything left over OR of course real money to spend. If you dont have a lot of cash, nor a lot of patience to slow eek up the star/level scale between beatdowns, then this game will just be the next old abandoned game (as several of my ‘friends’ villages are) . I did give it a fair shot- both with real cash and playing without adding- its costly. The constant *BAM *BUY THIS pop ups in hits of 3 that slam onto the screen, plus a dozen more- is a huge overkill. It would be nice if you could maneuver your village contents, decorate .. but everything you add is preset .
CraeBae
2020-05-03

Love this game but..

I love this game I started to play Coin Master about 3 days ago and it is good and entertaining but I feel like the attacking somebody’s village gets blocked every time but then when I get attacked my shields don’t block it that’s a big mistake u have to fix. Also what’s not fair is that somebody can take all ur MONEY do u know how wrong that is to that is to take all of somebody’s money like for example, like 5 minutes ago I got to raid somebody’s village and they only had 350,000 so I got all the digging spots with money and I looked on how much money I had it was the same amount that I raided from that person and I was like OMG I took like all there MONEY! I felt so bad!!! Also the spins I think are also rigged. Cus u barely get shield or get to attack somebody’s village and when u do it always gets BLOCKED which I think IS RIGGED TO THE T! Okay now the good stuff. It is really fun to play and u gain a lot of money from the spins WHICH I LOVE TO THE T! Never change that there is money in the SPINS NEVER CHANGE THAT!! Okay another good thing is that when u see the progress of ur village u feel so proud and like when u there revenge on somebody IT FEELS AMAZBALLS no joke. So this is my opinion on Coin Master! STAY SAFE in this pandemic with the Corona Virus!! Stay at home stay safe and when u do go out wear masks and gloves and DONT GO NEAR THE PEOPLE THAT HAVE CORONA VIRUS! BYEEE!
mdanat
2020-03-11

To the DEVELOPER/CREATOR

I’m 50/50 on this game I enjoy playing coin master but, it’s a game that was created to attack your friends which some take too seriously , it becomes a competition. It’s very competitive and frustrating. My issue is that they don’t raise the daily spin amount based on the level you are on which is ridiculous when you have amounts in your village that costs close to 1 billion for a PIECE OF IT and while you spin the wheel you risk someone raiding you because you’re not protected but desperate to spin that wheel regardless hoping for a huge amount to fulfill whatever earning you made for that one piece of the village.
Another complaint is the actual spins - what the hell???? How do expect us to choose your options of 10x20x30x40x50 x100x200 with 60 spins? If you as an app developer cared about the ones that are actually playing your game for WHILE and want to keep us playing RAISE THE SPINS BASED ON LEVELS - I don’t get it!!!!!!!
You do it for the XP’s (the higher the XP’s the higher the percentage of winnings) Do it for the spins as well....it’s only logical. You took over a year to add 2 more attack shields and you’ve seen a hike of the amount of people who are playing now. BASICALLY RAISE THE BAR BASED ON LEVELS FOR ALL CATEGORIES.
And please don’t reply by telling me to call or reach out to a department. Just send the message to the developer and make this happen.
GFMS
2020-02-24

Coin master Rocks

This game is the free simple wheel spinning game, but the graphics and bonuses keep it very exciting. I play and keep up with the fan Facebook page several times a day. The Fb page is a nice way to grab free gifts. I also like this new daily gift thing. The daily bonus wheel is a jerk around. The levels are so detailed and visual nice to watch as I level up. I do spend money on some of the packages from time to time as a well worth it gift to myself. I enjoy looking at the leader board to watch my friends progress, and the map of knowing what’s up next. I also like being able to send gifts to multiple ppl and not just one at a time. I’m really not a fan of the card bonus feature because completing a set is so far and few in between its kinda a waste of space, plus they take away from perfect raids. I’ve been paying for months, on the card Fb page, spend money on packages, and buy chest with spare coins and I’m only 4 or so completed sets in. The quest feature is dull as well, I go there to loose coins so others won’t get them in a raid or to get a couple breathe minutes where I won’t get raided. Other than that this game rocks and the other version of this style of game does not compare.
Janise nicenice
2020-02-09

Used to be a good game, no help and bad connection issues affecting game play

Getting more a more frustrated with this game. Customer service repeats the FAQ to you in all of their replies instead of actually looking into the problem you’re having. I have gone back and forth with them 3 times about not receiving spins when a friend joined the game through my link (YES, he did all the steps in one sitting like I have reiterated over and over) and I get the same automated looking message just outlining the steps he needed to have taken for me to get the spins with no actual help. The daily wheel spin almost always never works for me, it’ll get stuck between two numbers and I don’t get any money out of it. And the game always loses connection while I’m doing a spin and it takes those spins and doesn’t give them back to me when it reconnects! I can never play on WiFi, doesn’t matter where I am or what WiFi I am on, it always loses connection midway through playing and steals my spins— or I’ll be raiding someone’s village and it’ll dig forever and then take me back to the home screen without getting any coins. I’m almost to level 100 and it’s getting too difficult to advance to new levels, the amount of money needed is insane and the amount of spins and rewards given don’t reflect that. I have someone raid my village every time I’m in the middle of spinning trying to get something crazy like 200 million for one village piece.
Cass_58
2020-01-04

Glitch fix

You know I love this game and been playing for a very long time. But there comes a point when consumers are feeling as if their being robbed. I’ve spent so much money this week trying to complete my village and yet here we are again with game crashing before you can even spin, or get your raid or attack rewards and Viking quest just won’t open the doors before kicking you out. People are annoyed. There’s no need to run a diamond tournament, Raid& or attack along with Viking quest. Yes it’s fun but only if you can actually reap joy from getting your rewards. The pop ups are outta control. Your making yourself look greedy. I’ve wasted my whole day trying to play and yet still at the same place I was days ago. And you really need to come off with some gold cards at some point. Without your 5 million followers you wouldn’t be successful. Your profiting millions a day yet it seems to still not be enough. Your going to lose so many of those followers and there goes all your hard work and success out the door. The five spins a hour is ridiculous and then on the reward links people don’t want coins we want/need spins. Please compensate me for something as your going to lose a financial supporter with me.
£}!*|*!{€
2019-11-28

What did you do coin master?

Seriously? You have really out done yourself this time. 10 minutes away from the game. Your thieving bots steal billions of coin. Then attack the billion coin villages we build within the next ten minutes? Are you really trying to drive paying customers away? If so you sure are doing a great job of it! Also your staff at moon active really needs some serious training. What do you pay these people? 29 cents an hour? Because they really don’t even read the emails I send. I used to love this game and had multiple accounts and spent a lot of money. But now it will be gone just like the coins I used to have 30 minutes ago. You really out did yourself this time. Bad play there coin master. Bad play moon active. Also. Thanksgiving day. Another bad update mixed up rewards. Really. I have a spin multiplier x200. I don’t even have 150 spins available! Get your stuff together. Also ya screwed me out of the Viking quest on 2 different accounts 600,000,000 coins and cAnnot get more than 1/2 of the required 250 million in the bonus wheel. Like I’ve said befor. A person better know how to cheat the game because I will never put one penny towards this rip off game
Ex coin master
2019-11-16

Good but...

I like the game, gets addicting but after a while it is ridiculous. Ads are WAY, WAY too many. You would think that after a purchase of a pack or whatever, you would have less or no ads at all? Nope, ads just continue and get worse in frequency to the point that it isn’t even fun because I’m closing ads more than playing. 1hr wait for 5 spins is a little ridiculous, maybe like 30minutes but an hour is way too long. Contests seem to be rigged or something because a contest can like JUST start and two or three players will be well over the any rational number, like 200+. However even with over 500 spins, doing 3 or 5x per spin, I may get three or five of the Thor Hammer/helmet or whatever is the required prize to get the contests stuff so how others have enough spins to get well over like 1000, even betting more than 5 spins is ridiculous. On top of it, it seems that it is rigged because during non-tournament things, I get a massive amount of attacks with little addition of more spins/raids/etc. however, like the tournament that is on now, some guy has like 10k+ emeralds and no matter what I spin, I’m not getting any attacks? I had 1000 spins from the last tournament and out of that 1000 spins, I got five attacks. I was doing the 5x bet through the whole thing too! It’s getting ridiculous and it seems that the more you play, the more you’re going to pay to keep playing!
Grafixx01
2019-07-19

Love this game but...

I love this game a lot and when started playing it I just loved it more and more but the more I played it I felt like the spins are rigged in a way or I feel like i just get unlucky every time but then I notice it happens every time to where if there is something going on and you can get a Raid or an attack and get 2 for per a hit attack and 3 for a block and then 4 for a raid and 5 for a perfect and it’s X’s what ever you bet soon as you get both it’s like impossible to get another one of either I was betting X10 and had 1200 spins from the tournament I won and I only got I believe two attacks and one raid out of all the spins and I understand it’s probably set up a way but I feel like if stuff like that happens it makes the game not as fun because you put in the time to get all theses spins but when you use them you barley get anything and then the second thing is when your playing and say I have 55 spins and and I’m betting 30 then I don’t win any thing so now I have 25 spins every thing to get more spins pops up and it does it every time and it get frustrating when you just wanna play I would understand if it did it when you completely run out but every time is just over kill and also makes me not as interested in play as much but besides the two things I love the game and I feel like if it weren’t for these things it be by far my favorite game
Lil jimmy1415
2019-06-14

Very disappointed right now

Up until this past week I would have given this game 5 stars! But things change when you get cheated out of coins and spins. Twice this week now. I was first cheated out of spins. I won 1500 spins from one of the either attacks or raids, can’t remember which one. Well, I was continuing to play and had to go do a couple of things and was not able to get back to the game until the next morning, I still had about 800 spins left when I stopped and when I came back the next morning they were all gone! All I had was the 50 spins you get. That was very upsetting I haven’t seen anywhere that I know of where it says that you lose your spins if you don’t use them the same day!
The second thing was today, I did a raid and stole about $6,000,000+ coins and I had been betting 5 with my spins so that $6,000,000+ should have been multiplied by 5. That was not the case and as a matter of fact, I didn’t get any coins at all!!
For these reasons I’m really starting to dislike this game!!! Prior to this, like I said, I would have given it 5 starts. I have spent a lot of time and money playing it to be cheated out of my coins and spins like that!!! 😡
Alcazarbaby1
2019-05-11

Thumbs up ....

If you can overcome the frustration of the constant repetitive, loud, pop up notifications within each opening of the app, zeroing out spins or coins, or at any possible point they can sneak one in- it’s the sort of game that keeps you coming back to throughout the day and has interesting challenges that rotate on a regular basis keeping it challenging and fun. Just enough strategy needed to keep me hooked and just enough opportunity to take some harmless revenge out on siblings and cousins who I am not around enough to pick on like I can with repeated attacks and raids. Love ya sis but you better not let your guard down!! For the developers -Please, please, please - find a way to minimize the number of pop up screens!! Their repetitive nature is only motivating to keep the app closed, not purchase a package. I hate to run out of spins, not because they are gone but because the punishment is between two and six pop ups every single time. That’s overkill on the marketing. I will happily read through a screen of messages once daily and am fully aware of all the options for buying, earning or sharing more spins. You are beating a dead horse and it’s gonna be what ultimately will lose my business. My other favorite game keeps a screen available of all that pertinent information available at all times on a list in an INBOX. It doesn’t require me close a hundred screens a day to get to the fun part. It’s a much preferable option. Thanks
Prekaee
2019-03-23

Several double charges, without receiving the stuff you bought

Recently I have been going through my bank stuff, wondering where my budget could have been off, and noticed many, and I mean MANY double charges, and sometimes even triple charges.. VERY FRUSTRATING. I love this game, and still play it! This game has all the intricacies to be something great! A casino slot style interface with the addictive village building, upgrade platform. I loved this game when I first started playing! But as I progressed I realized that the game is rigged to be a cash cow for the developers. I will try to keep this short, although I have many things I’d like to say. 5 spins an hour? Absolutely rediculous.. Gold cards? Try trading them. Literally impossible unless they unlock two, that’s right, two cards to be traded. This only happens once a weekend, or even every other weekend. Out of spins and have some extra real money to throw at them? Don’t worry, the slot machine becomes even more rigged when you were playing with the spins the game provides. The reels will be sure to literally land on the same 5 things and you’ll maybe receive one “raid”, “attack”, or any other objective in the game. Also, if you have a complaint about something that has happened in the game, for instance, I had thousands of spins disappear one day when I multitasked to another application, they will not provide any response, compensation, explanation, or even a breath in your direction.
Grateful_Shred
2019-03-12

Good game but has a big issue and spam!

I enjoy playing this game and am around village 20+ so I've played for a bit of time. This game will spam the crap out of you with purchase prompts, ads and more. I'll breakdown the spam here: Load game- get attacked with 2 event pop ups and a package pop up. While playing, your screen may get a random ad out of nowhere you'll need to close (4 pop ups so far). Now while doing your spins if you dare increase bet past 1 and your spins is not evenly divisible by your bet (spin 2x for 11 spins, this happens at 1 spin left while spinning at 2x), the game will give you 3 pop ups, one to buy more spins, then a package, then a prompt to watch and add for A SINGLE spin. But if you got to this point by not doing 1 spin, you have probably 1 or 2 spins left, you need to use them so when you run out, now you get THREE MORE POPUPS!! This totals 10 pop ups.
For the issue of this game: Cards are massively flawed. I have like 12 sets I have not fully collected, yet ever super rare chest (you barely get them besides upgrading village) I receive literally the same card duplicate. I have over 5 copies of the same card when there are over 10 more 1 stars I could get that I don't have!!! Nope here is a duplicate! If you play, an event to trade duplicates for chests to get cards appear but if you do this, you simply removed your 5 copies to get 1 of the same copy because the randomness is not random for cards!!
Not a bot like everyone else
2018-12-29

Loved the game, but now losing interest

The concept of the game is fun but the way the game is created you will not get very far in the game. I don’t understand why you would make the game that way it makes your players lose interest. Spinning you can have full 50 spins and still won’t get a shield, raid or attack. This happens for days. Next issue when building your village it’s hard to complete when you have to fix an item multiple times after it was completed because you keep getting attacked. It will be really great if once an item is completed that item can not be hit. Maybe add “Miss Attack” option for picking an item that was completed and the reward can be the amount of Blocked Attack. Another BIG ISSUE is the cards. What’s the point of still getting cards from sets that you have already completed, you can’t get the rewards twice. If the set is completed you should not continue to get those same cards. For Gold Card event why all gold cards are not trade able. Again you can only use 1 card for your set what’s the point of having 15+ of the same card. I really hope you start listening to your game players and all that I have said has been a problem for most players. There are many villages to complete so those few changes will not stop players from playing I’m sure you will get players back.
Nique0222
2018-06-20

Was Impressed at First, But Then...

As I got to higher levels in the game, (I’m on 30) it seems that the shields to protect my even more expensive villages, are harder to get! Each item for the village is more expensive, but it’s next to impossible to earn enough to pay for them because you are constantly being raided. I’ve paid for “snacks” to keep my two low level pets “working” and I’ve had little protection from attacks. And by the way, I really don’t want to attack my FB friends. That’s a great way to lose real friends!!
Then there’s the whole “card collection” ridiculousness. I now have EIGHT sets of cards, where all I need is a gold card. Most of them, only ONE card! You cannot be gifted gold cards from anyone, you have to find them. They had some sort of a gold card exchange, but those two were cards I had neither of. Didn’t help me ONE bit. I’ve spun for coins and “bought” chests, even bought the magical chests when I won extra coins, but the cards in them are the same low level junk that I’ve been getting since the first level. If I keep buying chests, I have no village. With no village, I earn no stars for my pets, etc. Whatever the developers did to tighten up the wheel when they crashed a week or so ago, it seems to have effected the ability to get shields. And the whole “multiplier” of spins to win jackpots ALL the time, has gotten REALLY, REALLY old. I’m soooo ready to delete this AP!!
Ncgatorlady