2024-12-31
Ugh
I can’t figure out how to use this at all
Updating
+10
#45 in Top Free Apps > Sports
+1
#30 in Top Grossing Apps > Sports
+8
#80 in Top Free iPad Apps > Sports
-15
#97 in Top Grossing iPad Apps > Sports
iPhone Screenshots
iPad Screenshots
Description
TeamSnap is the #1 Sports Team Management app for coaches who'd rather manage their teams than manage their technology.
Easy to use. Loved by parents. TeamSnap is team management made simple.
As a coach, you do a lot less coaching than you signed up for. You juggle text chains and messaging apps. You track down RSVPs and symptom checks. You field emails and calls, often sharing the same information again and again.
We're here to help.
With over 23 million users in 196 countries, TeamSnap brings team management into one place, run from one app. Let us take the work out of play, so you can get back to coaching.
ONE PLACE FOR EVERYTHING
Whether it's field numbers, uniform colors or start times, share important game or practice details with team schedules. Parents have a single source of all game and practice info. You have your evenings back.
ONE APP TO MANAGE IT
You don't need to worry about staying on top of chats in one app or texts in another. Our all-in-one team management app simplifies managing youth, recreational and competitive sports, including soccer, hockey, baseball, basketball, softball, football, lacrosse, volleyball and 100s more.
– Team Communication: Send messages to your entire team or select groups; let players know about last-minute changes with push notifications or text messages
– Roster Management: Build your team, gather player details, set lineups, and know who’s coming ahead of time
– Scheduling: A single source for all game and practice details that also syncs with your favorite calendar apps
– Live Updates: Get your team and the extended sports family in on the action with real-time game updates and post-game reports
– Team Safety: Keep your team safe this season with our built-in symptom screening
NO BUDGET? NO PROBLEM.
Choose the team plan that’s right for you. Our core messaging and management features are available for $0, including Team Chat, Health Check and Scheduling.
Your team need more this season? How about player tracking, statistics, photo storage? Check out our Pricing page. We have plans built for any budget.
To help you choose, we'll start you out with our 21-day Free Trial. Test drive our free and premium features and decide which ones are right for your team this season.
Download TeamSnap and create your team today!
https://www.teamsnap.com/terms
https://www.teamsnap.com/privacy-policy
What's New in Version 7.25.1
We've cleaned up some bugs, and sharpened up the UI.
Seller
Name
TeamSnap
Information
Developer
Categories
Version
7.25.1
Size
207 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 15.6 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16Plus, iPhone 16Pro, iPhone 16ProMax, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad MiniA17Pro, iPad MiniA17ProCellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, French, Spanish
App Store: Customer Ratings
Ratings & Reviews
4.8 of 5 (54,539 Ratings)
App Store: Customer Reviews
2024-12-19
Terrible update
The recent update completely jacked up the app. I can’t get anything to load no matter where I am, and when I delete the app and reload it, it says there’s no account under my email.
2024-12-11
Horrible
I have to uninstall this app pretty much every day to get it to work.m! I get notifications about messages but when I go into the app, no new messages appear. Makes it difficult to communicate with either of my kid’s team.
2024-12-10
Advertisement HEAVY
Still worth having if this is what your team is using, but it is way too heavy with ads. If your team can use something else better, it should.
2024-12-10
Messaging.
It’s a great app but I’ve has problems to where I couldn’t open a chat im one team but I could in the other. I play year round so it’s good to be able to know my schedule and see any updates in the chat but unfortunately I haven’t been able to do that. If you could fix this issue it would help a lot but otherwise it’s a good app to use!
2024-12-07
Glitchy
Have had to delete and reinstall several times as it gets caught in this error loop that won’t let you log out and won’t resolve with closing the app
2024-12-06
Must Have App for Sports Teams
Just have to say… One stop shopping but for sports team info…. Any questions from parents, I say two words… See TeamSnap
2024-12-06
Another rubbish app
Another rubbish app—too many ads and functionality worse that what I had in the 90s. At least someone else is making some money off of kid’s sports.
2024-11-27
Good but not great.
I first started using the app as a parent of a player last year. This year, I am coaching at my school and was excited to use the app because it had a lot of good features and was fairly easy to use as a parent. But the set up of the app for the team and integrating parents and players has been a nightmare. There is no universal link or QR code that would make it easy for players and parents to find the team. I have had to spend multiple days trying to troubleshoot these issues with parents. The point of getting the app was to avoid those kinds of issues. Additionally, it is lacking in some features. Or some features leave a lot to be desired or are buggy. Not being able to upload videos in group chats or videos to the app without being on a computer is extremely deflating. It is impractical and makes use of the app more taxing than it should be. I love being able to create schedules, send practice guides and posts. All great. But the lack of media availability makes it difficult to enjoy. PLEASE FIX this. Would make the app an easy 5 stars.
2024-11-26
Good app but…
App does what it’s so supposed to do but the amount of ads in the app make using it a chore.
Second, is there a way to remove notifications from an old group chat that I no have visibility on? I’m stuck with a red “34” and have no way to get rid of that notification. Help!
2024-11-25
Decent app but one major flaw - Video upload
I can list pros and cons, but I look past a lot of the cons such as everything costs to manage a team properly where as there are other free apps that do the same. I have 4 teams and tempted to move all of them back to the previous app I was using.
Biggest problem is the video upload. You cannot upload videos from the app, everything is via computer and using URLs. Not very smart in 2024 when coaches and parents are always on the go, don’t always have access to a computer to upload or view videos. I was trying to share a few clips with my players, gave up, not worth the effort. TEAMSNAP, please fix this and get with the modern times.
2024-11-23
Find something better
Switch to this app because of the great reviews on YouTube and here. Boy was that a big mistake. 2-3 weeks into using it they take away vital features to running a team app unless you over pay for the app. So now I’m stuck a month into the season trying to find another app to schedule practices and games and have the ability to find out who’s coming without having to pay for that feature. I don’t care about paying to take ads away. If you are showing me ads that should allow me as a coach to see who is coming to team events
2024-11-23
Latest Update Broke Pictures
After the latest update I completely lost the ability to look at and download photos
2024-11-21
No longer Team focused, this app is all about making money now
We’ve had a kid with a team on this app for 11 years now. Often multiple kids and/or multiple teams. It used to be best in class. However, every update now comes with more ads. You cant’t do anything without paying for it and even though the team pays for a subscription, that does nothing to relieve the relentless pop ups and upgrade requests to the players/parents. So many other team app options. Team parents are lobbying for another platform next year and it’s looking more and more likely that we will finally switch. Look to other choices before Team Snap!
2024-11-19
Too many advertisements are becoming annoying
Used to be good. it’s now Functional but they’re stuffing way too many ads in my face and it’s interfering with usability. Other apps in this space don’t do it nearly as much
2024-11-16
Useful but annoying sometimes
It gives a calendar and message for the team. Great for parents. However, there’s certain annoyances that could be improved.
1. Don’t show full screen ads. Last thing I want to see when I go to use the app is a takeover. Fixed by force close and reopen. This is the type of app I don’t spend time in so getting an ad that takes over makes users upset.
2. Google Calendar integration is a PITA. Why can’t we do this from Mobile… had to do it from web. It does work though
2024-11-16
Horrible App
Impossible to link multiple teams and hard to use
2024-11-11
Keila
It helps us know that there are games or practices on that day
2024-11-11
Ads for days…
Update: The developer resolved my two main issues. Chat now scrolls correctly and $2/month removes ads.
——————-
So many ads the app is unusable. Scrolling in chat is broken. Why does my son’s team use this abomination? Email or group chat would be much easier.
2024-11-11
Now you have to pay for what was free before
Last year we could easily select whether our player was going to the game or not this year you cannot do it without paying. There are other options for sports team management that are still free so this would not be my first choice
2024-11-08
Needs a lot of work
Can’t print season game schedules, can’t filter just games, app frequently crashes.
2024-10-31
Still crashes on open every.single.time.
Clearly this app hasn’t been properly updated for Apple’s silicon series, while almost every other app has. Shouldn’t be hard to fix an app to be compatible with modern hardware, especially one that bombards users with ads and charges a decent fee to clubs and organizations.
2024-10-26
Please add search functionality for messages
Pretty please
2024-10-24
No photo or files access
Photo and file access works on android, Chromebook, and web page
2024-10-22
Use any other taken app!
I can’t take this annoying app any longer. I loath that our kids soccer team uses it over other apps like group me. This app is riddled with pop up ads that are hard to close and it constantly asks for you to upgrade. The Chat function is the absolute worse. Five to ten clicks to jump from team to team messaging.
2024-10-19
Terrible ads
My club pays to use this app yet somehow I have to endure mind numbing pop up ads at full volume like it’s 2003. Or I can pay for a subscription that still doesn’t remove ads.
2024-10-16
Disruptive ads
Ads are severely disruptive. Makes it difficult to use app.
2024-10-12
Getting worse every update
The ens#*tification of a formerly useful app continues. First more intrusive ads throughout the app, then removing features unless you pay extra each month, and ads that you have to watch before going between views.
You know what I don’t want in an app that either me or my club pays for? Ads.
If they had a “free” version with ads for people who weren’t paying customers, that would be fine. But paid users watching ads is such a gigantic pain.
2024-10-12
Too many ads
There are way too many ads now and makes the app nearly unusable. There is an ad or even multiple every time the user does something. It is faster to close the app and restart it instead of going from team to team or from function to function.
2024-10-12
Bug Fixes Need Fixes
I just was in Team Snap and had no problems. I received a notification that I needed to update to the most current version. This would “fix” a bunch of bugs. Now I get error messages telling me to log out and log back in but the bugs won’t let me. Needs more work. It used to with relatively flawlessly.
2024-10-12
Pay now for AVAILABILITY! & ADS INTRUSIVE
The whole apps purpose was to say yes or no to practices or games. Now you have to pay for that feature. Also ads are too intrusive and ruin the whole app. BRUTAL
2024-10-09
Too many adds
Great app until the started having advertisements every single time you open the app. Absolutely ridiculous the amount of adds.
2024-10-08
Love it
So helpful in communicating availability with the coaches and team.
2024-10-06
Way too many ads
Extremely frustrating when you want to go look for information for your upcoming game only to be interrupted by ads. There are better apps out there than this.
2024-10-05
All team schedule is back…but what’s with the ads?
I’m very happy to see the ‘All Team Schedule’ is back without paying additional fees. TeamSnap is back to being the best sports team organizer on the market.
But back down to 2 stars because…
The ads have gotten ridiculous. I know we pay as a team to use this app and I can barely get into the app without clicking through at least one ad, and sometimes being forced to watch a video or ad for a game.
2024-10-05
Spam is egregious
I hardly ever write reviews, but the spam on TeamSnap has become so bad, I had to share this. It’s over the top, I encourage anything else!
2024-10-03
The ads make the app very frustrating
The ads use to be ok, but so many times now they hide the close button or close just doesn’t work. You need to quit the app, frustrating. I know my league is paying to use this app, but they try to double dip and get you to pay to, it would not be my first choice of team apps
2024-10-03
Unskipable video ads with audio
A good sports app ruined by ads that play sound that you cannot skip
2024-10-03
Annoying Ads
Advertisements pause your music and make the app non-functional. Switching to a different app.
2024-10-01
Team snap customer service is really lacking
I’ve been trying to fix a problem with my monthly payments and they have not followed up not made any attempt to fix this.
2024-10-01
Too many ads- terrible user experience
Too many ads- terrible user experience. Simple tasks get interrupted by full screen video ads. Clicking the button to close or skip video doesn’t work.
2024-09-30
Bulky and slow messaging app
Why would anyone choose this app over Signal or WhatsApp? I have to imagine that some of these sports organizations are forcing their coaches… it’s an ad for the app and other sports associated paid services. I don’t know what demonic ritual it took to allow this app to get such high ratings when every parent I have asked has agreed that this app is a curse.
2024-09-25
Too much subscription grubbing
This app is super useful for team coordination, but over the past few months, the app has degenerated into a plea for subscription / payment.
Stop with the subscription interrupt pages, already!
2024-09-25
Team Chat
I am receiving notifications in my Team chat, but nothing was posted. I cannot see what’s posted. I’ve logged out/in and reloaded the entire app. Nothing works. Fix this.
2024-09-24
!
it’s good.
2024-09-21
Shows ads, even with the no ads subscription
Good grief talk about nickel and diming. This app will show ads even if you’re paying for the no ads subscription. At least it’s fewer ads.
2024-09-20
iPad app is buggy, support doesn’t resolve
Tickets opened with support get ignored. After going into the message section, the bottom navigation bar disappears and the app needs to be force quit and reopened… every single message review. Very frustrating to have to restart the app several times in 5 minutes. The update release notes in the App Store crack jokes, instead of helping the user by informing them of what developer fixed or updated.
2024-09-19
Stop spamming knockoff team gear
3 emails today, probably 3 last week for non club approved team gear. Allow an opt out.
2024-09-18
Poo
Poo
🤫🧏♂️🤫🧏♂️🤫🧏♂️🤫🧏♂️
I’m a sigma
2024-09-15
Annoying notifications
This app has to be the most annoying app of all time. There is no way possible to disable special offers tab. It constantly offers you new special offers, thus always leaving you with a notification badge icon for this app at all times. I would assume that with the premium feature you can disable special offers. This is nothing but a complete nuisance to the regular app users, I cannot wait to uninstall this app when no longer needed!
2024-09-13
The best - except
This app is the best IMO of the apps like this to help with sports teams. Things just work properly - you can put directions to the games and it links to maps, you can put in schedules and the chat has full feature functionality unlike some alternatives.
However, the monetization in this app is greedy and gross. If we did things the way the app is designed, we’d be paying multiple dollars per month, per team. Not to mention a few more on the team member end just to get rid of ads. Considering that everyone wants free reign to hit your wallet repeatedly these days, I’d be broke if I did everything like this. Many, many features are locked behind the paywall, including availability and even having more than 15 on the roster. But even if you pay, your roster is still capped at 25 until you go up yet another tier. Notifications are buggy - you usually have to click out of the screen you’re on to reset them because ads are generated when you change screens.
TL;DR - they’re the best around. Unfortunately they know it. When I have more than 15 players I use an alternative and just live with it.
2024-09-06
Difficult to use and no service to help
Household invitations from a household organizer are sent via email. Household invite clicks on the link and forwarded to login in prompt. If invite creates an account and searches for invitation the result is “sorry unable to find invitations” . If invite logs in with household organizer user name and password they see the organizers invitation — no way to accept by invite to household. An endless un useful circle. All self help articles do not address household adds, only how to add to team. Found a self article on their site regarding a family member and the link is broken not working. Chat with a rep is hours long wait. Email is faster but will respond in a “couple of hours”. No response as of yet..
App is not intuitive and lacks user directions and instructions.
Team invitation process is just as un useful. Team invitations never arrive in junk mail or inbox. When searching for invitation on team snap site on laptop or app using your registered email for the team that includes all emails of the household joining / registered it prompts a message that it recognized your email but no invitation has been sent after multiple invitations have been sent!
We’ve spent six days 2-3 hours a day trying to fix the issue with no help from team snap.
2024-08-13
User friendly
App is super user friendly.
I do wish I could find a team without being invited to or organizing it. Website is a little frustrating as well. There are past teams my kids have been on that I cannot get rid of and they will forever be imbedded on the app. There are notifications that are on some past teams that I cannot get rid of so the annoying little orange dot above the app always says 4. Maybe I’m old and care about not having a cluttered looking Home Screen but for the love, let me delete the teams from 3 or more years ago.
That being said it is easy to upload schedules to my calendar and that is nice when there are 3 kids and 6+ teams.
2024-07-04
Intentionally deceptive to take your money
I have been using TeamSnap for years both as a parent and as a coach. As a coach, this spring, I want to add availability options so I could see who is going to be there. I upgraded my account in April. the season just ended, and I wanted to downgrade my account for lack of the need to check availability. I went in the application and looked at account/subscriptions. It did not show that I had any subscriptions or memberships. I thought that was weird, but that was what the account screen was showing. This morning I woke up and saw a charge for the monthly fee on my account. I looked around and realized that you had to log into the website on a browser in order to see the memberships. oh, and of course they won’t refund even though it happened this morning. Why wouldn’t they put that information in the mobile app which is what people use 99% of the time? This is completely deceptive. The fact that they don’t refund even though it is clear I have not used the app for the availability purpose (just updated today) is absolutely ridiculous and clearly trying to take advantage of people. I am going to look elsewhere when it comes to tracking my own personal team. I will not give them another cent.
2024-05-15
terrible customer care
Worst customer service I’ve ever experienced. Earlier this baseball season my family was locked out of this application. Since then we haven’t been able to access our game schedule or changes.
The VOLUNTEER coaches have tried multiple times to help us out to no avail. We’ve sent several emails to customer service without a single response other than one laughable miscommunication.
I was contacted by marketing because they mistakenly assumed I was a company looking to purchase their service. The moment the woman realized the mistake she quickly gave me the support email address and hung up. Said support doesn’t reply and I’m still relying on the kindness of strangers in the form of new teammates’ parents and volunteer coaches to update me every time there’s a change in either of my kids’ schedules.
2024-03-24
Awful!
I have no idea why this app is rated so highly! It's awful. I've only been using it about a month and I've already deleted and reloaded it once, and I'm about to do it again. It takes forever to load, freezes constantly, and there are so many ads! (Yes, I'm trying to use the free version. Maybe that's the problem.) The home screen never actually seems to load, so I just go to the schedule, but half the time that won't load either. It's incredibly frustrating! (I also typically get two emails, at the same time and to the same address, with every “update” to the team's schedule. I don't know if that's something the coaches set up wrong, or a problem with the app, but it's really annoying.) I'll be ready for this sport to be done just so I can delete the app and not have to mess with it anymore.
2024-03-22
Start forcing you to buy in-app monthly fee to use the functions that was free previously.
Start forcing you to buy in-app monthly fee to use the functions that was free previously. Great app and have been using for all my kids soccer scheduling, messaging, update.. free to use with ads, but now some of the functions that was free is not. TeamSnap is forcing you to use in-app functions, for example, listing of all teams schedule. Very useful function to know the weekend games that are happening for multiple teams, now not free anymore. Gave one star because I am not a fan of company doing sham stuff like this. What else will they be charging in the future, forcing you to buy a monthly plan. I hope parents, clubs, teams, and etc.. will realize this and start using other teams apps, free with ads is okay with me.. TeamSnap, since you grown and more accounts opening, it time to get greedy?
2023-12-11
Solid Sports Management App with Annoying Bug
This is a fantastic app for managing your sports teams. I love how easy it is to manage schedules, track activities such as registrations, track availability and communicate with the team or individuals.
The only reason I didn’t give this app 5 stars is due to an annoying bug. When I’m typing a post, alert, message, or in the notes field of an event, the app completely crashes. I lose all information that was previously typed before the crash. I created two events and typed one alert this morning. The app crashed with each. Hopefully this is something easy to fix.
2023-12-01
Good-ish. Two gripes/suggestions
Conceptually TeamSnap (and its competitors) is good. I like the interface. But two things annoy me and they are easy fixes to my mind. Note that I experience TS as a coach (paid account) and regular user for teams I don’t coach.
1. Ad-free experience. I’m willing to pay for an ad-free experience because the type of ads TS runs are truly annoying. The problem is, the e-mail address I use for TS isn’t the same as my AppleID, meaning buying the ad-free experience doesn’t work. TS should have a way to go ad-free in this era if multiple e-mail addresses. In other words I *can’t pay TS to be ad-free, yet I’m willing to. I expect some of this is a function of the AppStore, but if I can buy TS subscription (as a coach) outside the AppStore let me do the same for the ad-free experience. This is no different than streaming service ad-free options.
2. Communication Options: Dear God simplify this. Also, adding functionality like polling for availability and attachments seem like easy “features” to add.
2023-07-30
**Avoid TEAMSNAP for your club's parent communication needs!**
My experience with TEAMSNAP has been disappointing and frustrating. While the initial cost might seem reasonable, be prepared for a constant stream of advertisements that they bombard your parents with, trying to squeeze even more money from them.
On top of that, the support provided by TEAMSNAP is subpar, leaving us feeling stranded whenever we encountered issues or needed assistance. The number of bugs and problems we've faced has been beyond imagination, making it difficult to rely on the app for smooth and efficient communication.
Considering the numerous alternatives available, I highly recommend looking elsewhere for a parent communication tool that offers a more user-friendly and hassle-free experience. Your club deserves a platform that prioritizes effective communication without any intrusive ads or technical difficulties.
2023-07-10
Disappointing Experience
TeamSnap has been a disappointing experience. Unfortunately, the app consistently encounters errors, making it unreliable for accessing important information. Many tabs within the app frequently appear blank, hindering our ability to navigate and utilize its features effectively. Even basic functions like team chat suffer from significant delays, impacting timely communication.
Despite investing in the paid version, these persistent errors remain unresolved, leaving me frustrated and removing the subscription. While everyone can understand that technical issues can arise, the decline in app quality has been evident. Rebooting, refreshing, and even logging out and back in have proven ineffective in resolving these problems.
As a platform widely adopted by our team, it’s disheartening to witness the deteriorating performance of TeamSnap. I hope the developers address these issues promptly and restore the app’s reliability, as it plays a vital role in managing our team’s activities.
2023-03-25
Terrible user experience & mystery machine
This is one of those apps that you have no choice to use and therefore forced to live with no matter how crappy the user experience is. I am a coach and find this mostly frustrating and largely useless outside of schedule and roster, which could be accomplished with a Google Doc. The notifications are absolutely worthless…an alert pops up. I can only see the first 5-6 words and when I press on it I get taken to a place in the app that gives me ZERO information on what the notification about. Nothing in alerts, chats or other section that connect to that notification. Absolutely terrible design. Did the developers even do any player/coach user testing? Probably not…the fees come from club administrators so imagine that is where whoever runs this company has directed their focus be on. I will be recommending a different app to my club going forward.
2022-12-12
Accounts Not Found Issue - Deceitful Tactics
Woke up Saturday morning to find all 3 of children’s teams were deleted from our accounts. Went through troubleshooting and had TeamSnap tell us that we must have deleted our team. A parent from our team was also told that we deleted the team. We aren’t the administrator for 2 of the teams and have no access to delete. Finally after much back and forth, TeamSnap was able to reinstate one of the teams after telling us that it was not possible. I like the app (except for the abundance of ads even through we pay for ad free), but not being truthful about the problems and blaming the user when there is clearly a problem is inexcusable. Own your problems and work to fix them. We’ll be looking at other apps for next season.
2022-11-23
There are better apps.
We have used several of these apps in the past. The team we took over was familiar with this one so we continued it. Team snap charged a premium fee to see who would be at the games, fine. Paid the fees. The fees were twice what our favorite app costs but offered less features. Whatever.
The deal breaker was that I tried to cancel right after my membership renewed for our final month so the membership wouldn’t renew after the season was over. They immediately rip away all the benefits you already paid a month ahead on and you can’t use the services you paid for. This is shady business practice and a potential class action lawsuit. You have to continue to pay for this membership up until the day you are done using it and then hopefully remember to cancel. They are absolutely counting on you to take a month or two to remember to cancel this membership. And they offer zero refunds if you are a day late on cancellation. We would have probably stayed with them another season or two if this last part hadn’t occurred.
2022-09-11
Decent. Needs a few tweaks
I’ve managed two teams using TeamSnap. It’s a pretty useful tool for team communication.
Here are my asks:
- We need a fields for pronouns for everyone: players, coaches, and families. Also, more gender options than “male” and “female.”
- Mobile phone document sharing. I’m not the first to say it. That request has been around since 2018, at least.
- Fix the alerts. Families frequently don’t get notifications, and it’s not their phone settings. I’ve checked. On my phone, an iPhone, I have badges turned on, but TeamSnap rarely displays a badge alert when I have a new chat message. I don’t see any sign of there being a new message until I’m in the chat window itself. I usually only know via sound alerts. Occasionally a badge alert shows up, but not often. Would be nice to see it fixed.
2022-05-16
Used to be awesome
I’ve used and loved this app for a few years now. The organization of having the schedule, team chat, email, roster, player RSVP for games and practice, etc. all in one location is convenient. Ads are what they are, but recently TeamSnap has decided to go so big with the ads, the app is almost useless. Besides the extremely annoying 5 second video ads that take up the entire screen and interrupt you, now when the ad bar is finally minimized, it goes right across the app menu, so you can’t click on any new page. I’m on an iPhone 13 Pro, so it’s not due to old technology or small screen size. I’m not paying a monthly fee because their free version is useless. I’ll switch apps to one that is useful.
2022-04-05
Westhampton Subdivision, City of Clarkson Valley, Sewer & Water Utilities
Our subdivision is 52+ years old. Piping for sewer drainage and storm sewers drainage has never been replaced, corrected to date. Attention between City of Clarkson Valley, Westhampton Subdivision , MSD Sewer, and Missouri Water is needed by the residents -
(whom pay subdivision fees, taxes, utility bills, and insurance )
please note :Water Company says funding is on HOLD for restructuring and replacement common ground storm sewer?
Are the 95+ homes in our subdivision ( and the trustees representing us ) aware of this issue ? Finding (with stipulations) homeowners paying $28 yearly Assessment Tax to City of Clarkson Valley is only for lateral sewer problems OFF our property?
Missouri Water & MSD continue (with no resolve or involvement) to deny responsibility to update storm sewers traffic from Kettington, through our common ground, to the Trowbridge main. The unresolved, most assuredly will bring down property values over time if not repaired. Besides the numerous water shut-downs and nail biting flash flood storms to endure.
2021-11-09
Enhancement please
The chat feature is great however it would be really nice if we could have multiple chats with the same people in them. We talk about many things over chat and sometimes the thread gets all intermixed between what we’re trying to talk about. So a chat for each topic would be great but we can’t have more than one with the entire team on it. You can only create multiple chats if different combinations of people are on them. Having a way to do chats with the same people but multiple chat windows so that they were based on different topics would be awesome. If that can’t be accomplished is there a way to add chats into an event so that when you go in the event you can go to the chat for that event and then see the things that are chatting about specific to that event.
2021-10-03
So handy as a first-year team manager
A parent recommended this app to me to use, and I’m so glad! I’ve appreciated having options to track some basic stats for our U-8 team, and the app has really helped keep everything in one place. Looking forward to seeing a couple very small enhancements come to the app, and appreciate some of the extra control adjustments in desktop view. I’d recommend this app to other parents helping support teams, and am already considering volunteering at team manager again next time. Spreadsheets feel archaic when compared to this app. 👍🏻
2021-09-24
Total Noob with TeamSnap but feels like a lot is missing
Kind of new to TeamSnap and unlike the concept but there are some oddities. We got an email from a team manager but there is no button to reply to the email and no way to add attachments? At least not on an iPhone 12 Max Pro. That seems odd for 2021. Maybe in 1994 that would be okay but today? Also, I feel like I get so many notifications from the app and it’s not clear why. Email, text, one for my Non-player account (I.e. parent) and one for my 5 year old. Also, when a manager invites people the onboarding workflow is kind of lame. It asks you for a password you haven’t yet setup and you have to do a password reset instead of prompting you to register properly and set one up. Overall, it feels like non-software developers made this app or just devs that are not actually users of their own app. I could go on and on about UI/UX but it’s only been a week on the app. Again, the concept is admirable and the need is there. Just not very good execution. The ads are also annoying. If you pay $9.99 which is what Disney + costs I shouldn’t be seeing ads. That is weak sauce.
2021-09-11
Outstanding!!!!
I just started coaching this year 7&8 year old boys soccer. I was emailing the team parents all info that was needed for each game and practice. Then trying to figure out who was coming and who couldn’t make the games/practices. This app allows me to set a schedule with all info needed for each game/practice. Now the parents can just open the app and have everything right in front of them. The app also has a health check, which our rec league requires a log of all kids and coaches that may have been in contact with anyone exposed with COVID. Now they log in before each game and practice and answer a few questions and then I can export it to the league officials.
I highly recommend this app for any type of team sports.
2021-09-08
Love it!
We’ve been using team snap for several years now! I love it! I love that it has updated throughout the years. With the updates I do have some suggestions… 1. With the invoices we had a problem on where our athletes were only able to view their invoice. Their parents we not able to view them unless the looked on their child account. If there was a way to make it so the parents could see them on their account that’d be awesome!! 2. When uploading pictures to an album we can only pick one at a time. I’d love if we could upload more then one at a time. I have some parents who take tons of pictures so uploading one at a time is a little annoying. Other then those 2 things I love it! If I could I’d do a 4.5 on the stars I would! And the .5 is honestly because of the 2 things I said earlier. But honestly I love this app tons! Highly highly recommend it!!
2021-08-22
Great but customization lacking for $99
The app is great and love the simplicity, but if you’re going to restrict customization that most of the free apps offer for free, it shouldn’t be so limited. I paid the $99 (PER TEAM) to upgrade for the sole purpose of customizing to make it easier to flip between the multiple teams I manage and more visibly see which one I’m working on, but there isn’t a lot of customization and most of it is only visible on the website, which I’ll rarely use. The app is the whole point and honestly, it’s a more than a bit ridiculous I just paid $99 per team to allow me to put my logo on the team, which all other apps I’ve used or looked at offer for FREE. I don’t need any of the other features in that price point. Basic customization should be free and should be visible in the app, not just the website. These are easy enhancements and I hope TeamSnap will consider offering them, and at the lower price points (including the free version).
2021-08-01
Mountain biking
I’m 14 and mountain bike, now in my years of playing sports since five this is a great way to communicate considering that communication was extremely difficult through sending emails and texts and waiting on them, but with team snap they update almost instantly which makes your team so much more aware of what’s going on for things such as, practice, events, and even a team mix up. I will recommend this to anyone who coaches, cause the kids will find it a lot better to use this type of technology instead of their parents telling them!
2021-06-13
Super Useful with an Annoying Problem
This app is incredibly useful to facilitate team logistics and to share team info. As long as team parents participate, the app will let you know who is going to practice each day and help you plan around attendance. It can let you update game scores and results in real time (for parents who can’t be at a game). It has a team only chat; very useful for games on the road.
Only problem- the app always has a little orange dot to make it appear that I have a missed message to read. I’ve opened everything in the app to make sure (and I’m pretty familiar with it after three years of use), but I can’t get the annoying alert to go away.
2021-05-23
Could be better
Our club has used this app for years. It does the job but could be better. The constant notifications when a coach doesn’t shut-off notify team are very annoying. It would be great if everyone had the option of choosing what notifications they get and how they get them. I don’t need 50 emails and a ding from the app when schedules are being updated. Also, the postgame report notification shouldn’t be a notification when results aren’t even submitted. It’s just another unnecessary alert! There are several small things that could be done to make this app more user friendly and appealing to people. Things like invoicing, tracking, and health check should have the option to be shut off if they aren’t used, it would help with “cleaning up” the look of the screen.
2021-03-26
Ads for teams I don’t own, even though I have a paid subscription
This app is great for coaches and managers. We pay for the subscription and feel that it’s worth it. What I don’t like is the ads. They aren’t on the team I manage. But now I have to pay to eliminate ads on teams I’m a member of but don’t own? Even though I already have a paid subscription to the app? Sorry, that’s a crap way of sneaking in ads regardless.
The new features on the app are nice, but aren’t universal between the mobile app and the desktop. It is really hard to set lineups on my phone. All of the heavy lifting (scheduling, rostering, etc) is done on a laptop. And the chat feature is only available on the mobile. It would be helpful to have that functionality across platforms.
2021-03-01
Advertising
The advertising on this app is so inconsistent that I’m surprised Apple allowed it. Unlike most other apps, advertising is disruptive to work flow here. Instead of it taking a corner of the screen, it invades the whole screen and disrupts work flow. And getting out of each ad is not consistent. Some have a small hidden X on the top hidden that you need to find to click out. Others have a “close” button to click at the bottom of the screen. Not a uniform experience. I bet all the ad clicks is not because of interest but rather the sudden disruption of the user. This subscription culture is also greedy. No one likes subscriptions. I would pay $15 to buy this app once as I know I have to use it for over a decade with kids sports. But I refuse to pay a monthly fee. Especially if I’m being manipulated to do so because my experience of the app is being affected in purpose.
2020-08-31
The badge notification is not working
I don’t know why but recently after the update I show that I have five unread messages when I check my messages I don’t have any unread messages. When I get new messages it just adds on from the five that won’t go away other than that before it was a pretty good app but this is quite annoying to me now at the point debating on just deleting it and figuring out from his teammates what’s going on because I don’t like unread notification showing on my phone.
Update
First issue fixed itself after I sent in my review. However I’m still over this app they canceled practice four hours prior to practice I have no notification in my phone from the app. I check to make sure all my notifications are on and they are. I have to open the app to see that they canceled practice so I drove all the way out of the way to just drive back home for nothing. My plan is to find another app for them to use to tell them they need to start using that one because I’m over it
2019-11-26
Love You Developers!
TeamSnap as an App is great at what it does. We’ve used it for our daughters sports ranging from Softball and Volleyball to Basketball and Soccer. It’s awesome. The communication and schedule sharing changes the way you interact as a Coach and a Parent.
But, behind this incredible App are the true heroes....the Developers! I don’t know them, but I feel like I do. As a software developer myself, I feel like we’re best friends already. If you have this App installed and an update becomes available, I implore you to read the release notes that go along with said update. They are humorous and good natured, and offer a glimpse into the fun and joy that the developers put into making this great App for the world.
Thank you TeamSnap Developers! Whoever you are, wherever you are...
2019-08-22
Almost a good app.
This is the third year I have used this app. Initially I didn’t like it. Then I kind of liked it. Now. I won’t use it next year when setting up my teams. One. I pay for it but still get advertising in my space. Second. The messaging system is subpar. It would be better if it just allowed texting and no Email. Email is for grandmas. I feel as though the developers are 20 somethings with no kids in sports. And if they do have kids. Don’t actually coach or organize youth sports. I have baseball teams. Basketball ball teams. And run a tee ball division of little league. Switching to another app. Also. The App and the website don’t talk. I have tried to retire teams. But they keep showing up on my app version. Also. I can’t retire teams that have been set up by others. Why can’t I have the power on deleting teams? There are better apps
2019-01-24
Still needs tweaks to make it a viable player
This app is not bad, but it’s far from great. There are a couple updates I’d like to see in the very near future that would at least bump it up.
1) Please, please, please make it so we can heart or like a message in the chat. Right now it’s borderline unbearable because the only way you know the group has seen your message is if the type a reply. Also, important to note if this update is made...if someone likes your comment, only the person who made the comment would get a push notification. Everyone should be able to see who liked it and the number of likes a comment has received.
2) Allow folks to get notifications when someone makes a new Post (not in messages, Post) and when a reply to a post is made. And please allow pictures in posts. This would really helpful when trying to coordinate selling Football squares or other fundraisers. I like the idea of having a place for Posts, to keep information consolidated and keep the Messages clean...but if the group doesn’t get notified via push notification for posts and replies to posts...it’s pretty useless.
I really hope the developers read this and make these updates. I know it would go a long way with this user!
2019-01-17
Great Concept... how kids still have so many quirks?
This could be the new standard for coaches and teams but many quirks and unintuitive features hold it back. 1. I’ve entered the location of the games, yet on the map it still says address not located but the pin and the math is exactly the address I just put in. Totally confusing parents. 2. Inside of the app, in the email section, I cannot reply to an email. Is this intentional? Should I be replying through my Gmail or Hotmail account? I’m not sure?!?!? 3. The attendance feature is apparently not activated. Apparently the team “creator “has to set this up. Not sure if it is a paid service??? 4. I don’t understand what ends up on the Home screen. The schedule seems to be solid but sometimes there is missing information on the Home screen for next games, practices, etc. This is totally confusing parents. I’ve had to tell them to skip the Home screen altogether and just click on the schedule.
When parents can’t depend on something, it is scary how quickly they will abandon it. I would fix these, and the other issues mentioned in these numerous reviews quickly before I create my own app and take over your business!!! You’ve got more work to do than just changing out the Air filter!
2018-12-04
Ad nauseam
My second review. I hope lots of users read this and ask their team managers to abandon this platform. Sure, they lured in users with some well executed features, but it seems the plan was bait and switch. Not only do they charge a usage fee for the team management, but they abuse the team participants with advertisements on every click, and are charging a crazy fee for an ad free experience. It’s one step short of extortion. I used to love this app, now I hate it. I hope the owners of this company crash and burn on what appears to be a money grab IPO start-up play. Your greed is detestable. How about fewer features and an ad free experience. I mean do parents really need real time score when they are on the sidelines watching the game. Shameless commercialism. Vote with you wallet and put these money grubbers out of business. Ask your coach to find a new app. There are others out there who are not exploiting you and your kids.
2018-11-09
Needs a lot of work / paying for extra services that don’t work
This app is good at first, but once you start getting into the meat of using it the problems arise. No badge icon to notify of new posts, alerts, etc... Additionally the supposed easy notifications do not work half of the time and I end up with players/ parents who are uninformed. The worst part about it is that you don’t see any of these flaws until you have paid for the extra options, which don’t work. Good luck trying to get assistance as well, as you may receive an email reply a week or so after you fill out the online help request. Yes that’s right, you can’t talk to or chat with a human being in real time, unless you pay extra for that also. Get with the times and update your apps capabilities or you will be losing users nonstop.
2018-09-17
Messaging needs work
This would be an amazing app and an easy 5 star review IF the developers would make some easy fixes to the messaging. First, there is no reason to have so many different options for communication. Just have one team chat function. The chat function is what allows managers and coaches to put something out and players and parents to respond. The others are not even needed. The alert function works for putting out last minute information but no one can respond to it. They have to then move the conversation into the team chat if they need to respond. Also, the notification function of the team chat is horrible. Our team is getting notifications approximately 30% of the time when someone sends a chat message. Also, add the app icon badge that lets you know when a chat message has been sent. That’s the easiest way to know you have a message. Make the team chat a one stop for all collaborative communications and this app would be perfect. If the “alert” is such an important function, add the ability to mark a chat as urgent and you have the same functionality but it is all in one place. These are easy changes and unless the communication features are improved, I will be encouraging my fellow coaches to seek a better app for managing their teams.
2018-09-08
There’s an Add for that
We have been using TeamSnap for many seasons. I coach multiple sports teams so pay a good deal of money per team. As a coach it’s great gives me a place to update rosters , contacts, houses all my sports in a nice place. The stats portion, payments and the Social space for pictures and chat is nice. Some bugs but overall was satisfied. Seen a very strict drop off in utilization by parents didn’t understand why until was met with a very frustrated group of parents in our team meeting and seen that to not be shown adds they needed to pay monthly for TeamSnap + . Insane.. the adds were taking up majority of the screen and obscuring the needed details.
As a coach this Was a good tool. If we are going to be asked to pay fees to use but in turn hit our players with unwanted adds what’s the point is paying the hefty fees? Use the free sites and get the same level of features (and more in some cases) and save the money for a new bench each year.
This was an unfortunate change that as a coach I was blind to. Disappointing.
Without the adds would be a 3-4 Star if some bugs are fixed. With adds 1 Star . Better to use the free sites at least there you are sacrificing some annoyance for price. Here you pay and still get hit..
2018-09-07
Great app with one flaw they clearly are choosing not to fix
PROs: This app is great. Easy to add teams from multiple sports to organize practices, games, field locations, notes, etc. Also seamless integration with Applemaps or Waze (dependent on team manager putting right gps location into teamsnap). Ability to view schedule by sport, or across all teams for an overview of all the sports-related shuttling you have to plan around for the next month is indispensable. I literally cannot think of any way to make it more efficient to manage multiple kids in multiple sports.
CON: it is great to be able to share files as attachments to team communications (documents, pictures of the team, etc.). This can only be done via computer, not tablet or mobile device. This is absurd in the year 2018. Every app on every mobile device has seamless ability to take a picture and attach to whatever communication is being sent.
If anyone minding the shop cares about the customer experience, someone in the brain-trust at Teamsnap will put someone on a project to add this feature, and in 6 Months we’ll all enjoy it.
2018-08-19
Please fix this promising app
First off, the concept of this app is great. Our team really uses all aspects of it. That being said, the programmers really need to fix the many bugs in the program. Such as: if you update/change a photo using the browser version, the iOS app doesn’t not update or sync. The only way to get this to happen is to delete the iOS app and re-download it. Then the new info is there. This needs to be done every time there is an info change via the browser version. Also, when uploading a photo with the required specs, the app still chops off the players heads. The only work around I found was putting a large border around the photo, so the crop wouldn’t cut off most of the picture. I would love to give this app 5 stars, but it is beyond frustrating to get things to sync up between devices. If I’m missing something here, I’d love to know a short cut rather than deleting the app and re-downloading it. Please fix “what could be a great" app!
2018-08-03
Good app, needs to streamline message options
I’ve used this app for 3 seasons girls softball teams and it’s great - keeps team organized and parents informed. The thing that keeps it from getting 5 stars are the (too many) Messages options:
Email doesn’t support reply all. You send an email out and it’s one and done. If you want to update that email, you have to compose a new email.
Posts (Message Board) do not have attachment option. It would be helpful to pin a post at top with an important attachment so parents can refer back easily (instead of wading through emails).
Alerts are confusing. I received a few alerts from a parent thinking it was sent to the whole team when it was just to me.
Team Chat. I have no idea if everyone has seen a chat I’ve put out or if they even know how to access on their mobile phone app. People don’t tend to reply to chats, I think because it looks generic and you have no idea who’s reading - is it grandma, parent or friend who signed up kid?
It would be great if your product team created a messaging option akin to a group text like whatsapp, where the user opts in a cell phone number and name to be used in a group where we can exchange messages, photos or attachments. This would replace team chat.
2018-07-21
1 flaw
At first this was a 5 Star even with the flaw. And if I can rate the customer service, it would be 6 Stars. However the only part that irritates me is the payments section. When you add a new player on an existing roster, all of the past dues are added. Irritating to delete one payment at a time but doable when the team is new. One year in to this app and I added 3 new players, I had to delete months of payments one at a time for each girl, other wise it says they owe $2000 (or what ever your dues are). Now it’s a royal pain to add players. I submitted a request to improve the payment feature a few times over the year but nothing has been done yet. Once that is fixed, this app goes back to 5 Stars.
2018-05-14
Love it, but could be even better if...
I’ve been a soccer mom for 10 years and also coached for 5 years, so I’ve had to use many different communication tools over the years. Teamsnap has been the best at getting parents up to date from the Coach and also at bringing parents together. For older teams, we love the Live Game feature because we aren’t at all the games now that our kids drive. For our younger teams, it’s great because we share photos and plan off field team events easily. I have problems with being the owner of multiple accounts and teams (older kids have their own, and it causes issues with mine because I get listed twice), I also wish the customer service were more prominent because I don’t know how to fix these issues! Lastly, they should make it more obvious to Coaches which messages actually text parents (is it alerts, messages or mail..our coaches get it mixed up!). Overall, I LOVE this app.
2018-04-15
Used to love the app, but not since they changed look
With multiple teams for multiple kids, this has always been a great tool. However now it defaults to the last team I was viewing and then when you go to the home viewer it has create a new team as the top pick. How often is someone creating a new team versus looking at their team. The old look was much more user friendly-open the app and pick the team I need to view. Also, not sure how you can fix the multiple accounts per team. I have an account, but when my child is created by the coach they get an account, so when There are alerts there are multiple views I have to do. I like the fact that at least now I can go In and clear the extra alerts via a drop down at the top, but just wish I didn’t have two accounts per team.
2018-04-10
New format is a downgrade
I have been using Teamsnap for years, and I have always found it to be a great app to use with my kid’s soccer teams. However with the upgrade to the new format, things aren’t as easy to use as they used to be, especially with multiple kids across multiple teams.
With the new format, many of the functions that I use as a team manager (Teamsnap Live, Payments, Tracking) are no longer on the main page for the team, they are now buried on a second page of buttons at the bottom of the screen. Despite using the new app for the better part of a month now, I still find myself muddling around trying to find things and switch between teams.
Also, I feel like the ads have gotten more obtrusive with this latest update...
2018-03-27
New UI update terrible
I am a diehard TeamSnap user and really loved (and relied on) this the app for many years... until recently. Ads being placed within schedules while updating availability is beyond annoying, and this week’s UI overhaul is awful. I have to tap and click in too many places now, whereas before the app was simple and clean, with a single click on an icon instead of several clicks within drag down menus. Because of these changes, I now have to search for my kids’ multiple teams, and then search for the functions within their TeamSnap site, which has made this app more time consuming. Worse yet, I don’t see teammates updating their availability regularly anymore, probably because of
this bad update. Please go back to a simpler, cleaner, and time saving way of navigating this app ... and get rid of ads in scheduling update sections!
2018-03-03
Good, but Photo viewer needs work.
This is a very popular easy to use team app. Have used it for years on many teams. One nice feature is the photo sharing ability built in under the “media’ tab. They include a generous amount of space and you can upload full-res photos which can then be shared by team members. The one downside is viewing. The standard viewer is 4x6, and it does not support using keyboard arrows like windows and other apps to scroll through the pictures. Instead you have to click the little next or previous arrows above the pick. Very monotonous and uncomfortable. Even more annoying is if you want to see the full size image you can click on the picture, but there are no controls to go to the next (or previous) pic! And since they don’t support keyboard direction keys, you have to figure out for yourself what to do. Which is hit your browser back button to take you back to the previous screen.
Hard to believe something so simple (yet important) to basic functionality was overlooked. Hopefully they’ll add it soon.
2018-02-05
Best app ever for Teamsports
Great app. Spend the money on the full access and get your team on board to only communicate to through one app. If you really get parents and players on board, it will remove a lot of communication problems, drama, and repeated questions. You do need one person to really make sure all info is communicated once then the system will send a reminder. Encourage all players and parents to use app on their phones. When a question arises, refer them there. All players can get email from site. No more asking manager for it. Can separate messages to certain players. No more long strings of reply all. Have your players mark availability and no more questions of where is coming or not. Have a player that is sick, not it in there availability. Beat thing is parents can subscribe to calendar and it will import to their calendar. No more manual inputs. If manager change game Love this app!
2017-12-04
So frustrated with this app
This app came highly recommended and I’ve used it for about six months now but I’m not in love with it. I’ve had to resort to other apps to send messages to my team because through the Phone app I cannot send attachments. It is so frustrating, & time consuming, that I have to wait until I get home & log into my computer to send a file or pictures to my team. Most of the time I need to send a file or a picture while I’m out and I can’t do it from the app on my phone. I have even tried going in through Safari or Google on my phone and logging into my Team Snap & I still cannot attach a file or pic.
Also when I do send an attachment in a message from my computer my parents using the phone app cannot see that attachment when they look at their messages & have to go to their email or log into it from their computer.
Another huge plus I have found with the other app is that I can schedule emails or alerts to go out at a certain date & time and that I have found is such a huge help for a busy team parent/coach.
If you could make these improvements he would make this so much more user-friendly. Especially for on the go busy people. There are some great aspects to this app but these few things are pretty important and without them I won’t be using this again next season. Thx!!
2017-09-29
Fix Refresh Issues
Recently for each game, refresh issues are serious. The RSVP are not refreshed. It’s happening from last 30 days or so. In the previous versions, pull down used to show dotted circle as progress for downloading new data. With current version, even after repeated pull down it doesn’t refresh. You log out and log in and data is still stale for list of players. It’s very painful as you have to use web browser to review games RSVPs to make decisions about declarations of the games with the list of current players. It’s irritating. Please fix this issue. I like TeamSnap as it makes organizers life easier and we pay for ultimate subscription. If I have to really ask for new feature set, it will be various styles of polls for collecting feedback, ratings and input. Single choice and multiple choices polls. It will be very helpful as organizers can gather data for many topics related to events and sports. Thank you keep the good work and stabilize this product.