Pure
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t.ley –
2024-04-13
Version 8.3.2
Trash and the developer should be drug tested cause the app is trash
Updating
+2
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+1
iPhone Screenshots
iPad Screenshots
Description
Immerse yourself in your favorite stories with Hulu. Stream your way through thousands of TV episodes and movies. From award-winning shows and movies to exclusively streaming Originals—unlimited access to your favorite entertainment is a download away.
Already a subscriber? Level up to enjoy Live TV and the latest sports, news, and events on your favorite devices. You're in control: Hulu has multiple options to personalize a plan that works best for you —Hulu, Hulu (No Ads), or Hulu + Live TV**.
*Regional restrictions, blackouts and additional terms apply.
No matter which plan you choose, Hulu offers:
All the TV you love—Hulu gives you personalized recommendations
Separate profiles—create up to 6 profiles so people can watch Hulu the way they want
Track your favorites—save movies or TV to your profile to continue where you left off
Your favorite device, any time—watch on your TV, smartphone, or tablet and don’t miss a beat
Premium networks—forget cable with access to MAX, SHOWTIME®, CINEMAX®, and STARZ® for an additional monthly subscription fee
Our Hulu (With Ads) plan lets you browse our huge streaming library. Discover some of today's most popular shows like The Kardashians, Welcome to Chippendales, Only Murders in the Building, Bob's Burgers, Family Guy, Abbott Elementary and much more. Get exclusively streaming Originals from Emmy® winner The Handmaid’s Tale to The Dropout, or Dopesick, starring Emmy® winner Michael Keaton.
Hulu (No Ads)
This plan gives you everything you get with the Hulu (With Ads) plan in an ad-free* experience. *There are a few shows in our streaming library that are not included in Hulu (No Ads) due to streaming rights. Episodes of those shows will stream uninterrupted — there will just be a quick ad before and after each video. Plus, you can download titles to watch offline.*
*Select content available for download.
Hulu + Live TV
Watch live and on-demand TV from 85+ channels, including sports, news, and more without the extra cable fees, as well as unlimited access to the entire Hulu streaming library through our ad-supported plan, now with access to Disney+ and ESPN+.
Hulu + Live TV plan only available on Apple TV Gen. 4, iPod Touch Gen. 6, 4K Apple TV, or iPhone/iPad running iOS12 or later.
You’ll be charged as a recurring transaction through your iTunes account starting at the end of your free trial (unless you cancel during the free trial). Payment automatically renews unless you cancel your account at least 24 hours before the end of the current subscription month. You can manage your subscription, cancel anytime, or turn off auto-renewal by accessing your iTunes account. Hulu is available to U.S. customers only.
Terms of Use: http://www.hulu.com/terms
Privacy Policy: http://www.hulu.com/privacy
Your California Privacy Rights: https://www.hulu.com/ca-privacy-rights
Do Not Sell My Personal Information: https://www.hulu.com/do-not-sell-my-info
This app features third party software which allows you to contribute to measurement statistics (e.g., Nielsen’s TV Ratings). To learn more about digital measurement products and your choices in regard to them, including opting out, please visit our privacy policy. Please see http://www.nielsen.com/digitalprivacy for more information about Nielsen measurement.
We may work with mobile advertising companies to help deliver online and in-app advertisements tailored to your interests based on your activities on our website and apps and on other, unaffiliated websites and apps. To learn more, visit www.aboutads.info. To opt-out of online interest-based advertising, visit www.aboutads.info/choices. To opt-out of cross-app advertising, download the App Choices app at www.aboutads.info/appchoices. Hulu is committed to complying with the DAA’s Self-Regulatory Principles for Online Behavioral Advertising and the DAA’s Application of Self-Regulatory Principles for the Mobile Environment.
What's New in Version 8.3.2
In this update, we increased the number of Profiles available per Hulu account. You can now create up to seven Profiles, so everyone in the household can stream in harmony. We also pushed out a few fixes, resulting in improved app performance. To take advantage of this release, update the Hulu app today!
Seller
Name
Hulu, LLC
Information
Developer
Categories
Version
8.3.2
Size
83.3 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated 12+ for the following:
Infrequent/Mild Sexual Content and Nudity
Infrequent/Mild Profanity or Crude Humor
Infrequent/Mild Mature/Suggestive Themes
Infrequent/Mild Realistic Violence
Infrequent/Mild Simulated Gambling
Infrequent/Mild Cartoon or Fantasy Violence
Infrequent/Mild Horror/Fear Themes
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Compatibility
iOS 13.4 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
App Store: Customer Ratings
All Versions
4.6 (1,416,281 Ratings)
App Store: Customer Reviews
Forces me to log out
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Crabcove26 –
2024-04-13
Version 8.3.2
Every week, I have to log out and create a new password to get in because it doesn’t ever work. Fix the dang thing please
Doesn’t work
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xkenna –
2024-04-13
Version 8.3.2
Screen plays a frame a second and there is 0 audio. I will probably cancel my subscription because it’s been like this for a month on my iPad (where I usually would watch this) and there’s been 0 help on how to fix it. Frustrating that a multi billion dollar company has stupid bugs like this
Seriously?
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whydoIneedthistowriteareview –
2024-04-12
Version 8.3.2
The price and amount of Ads in this app ,is why I decided to watch everything I watch on here , somewhere else.
Horrible streaming service
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Eliezerx123 –
2024-04-12
Version 8.3.2
TO MANY ADDS!!!
Garbage app and garbage UI
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CareBearSucks –
2024-04-12
Version 8.3.2
Poor UI that forces you to use the web browser anyways.
Poor
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_ŒÂ◊ –
2024-04-12
Version 8.3.2
Worthless parental controls. Autoplay is off, but it still autoplays. Can't hide stuff I don't pay for. Just show me what I CAN watch.
Blank BLACK screen
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SwedishBlonde1 –
2024-04-12
Version 8.3.2
First I had to reinstall it every single time I wanted to use it.Now it just opens to a black screen and does nothing. it won’t go any further. It won’t open it won’t do anything.
PLEASE UPDATE THIS PIECE OF JUNK APP!!!
Hulu is the worst streaming app ever
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Chehamghn –
2024-04-12
Version 8.3.2
This app is the worst streaming app you could possibly get. The deals they offer are horrible and the app can’t stream a video for longer than 30 seconds with out crashing. Really don’t know why people waste their money on such a terrible app.
Ad Infested Garbage
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BlaineCarson –
2024-04-12
Version 8.3.2
Despite the fact that every streaming service now has ads in some form or fashion (despite that being the exact opposite reason that streaming took off in the first place), Hulu has become the worst. In an hour program, they’ve now stuffed four ad breaks and twelve ads, and I’ve not even finished the movie. Hulu used to be a great destination for movies, and at a time was the only one I supported, but that will be stopping. The ad breaks make viewing a movie or show nearly unbearable. It’s unfortunate, but corporate greed has ruined it.
Too many ads. Zero ⭐️
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TDC0430 –
2024-04-12
Version 8.3.2
App crashes, restarts. Confusing layout and user interface. More work to be done for seemless playback and basic functionality. Too many ads. Half kf movies shown aren’t part of Hulu subscription—total gimmick of app! Too many commercials for paid subscription. Will be cancelling! Company charge advertisers, then charge you to see unwanted, unnecessary ads.
Not Great User Experience
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Lyndsi_in_Italy –
2024-04-12
Version 8.3.2
I don’t know what has happened in the past few months. Maybe new updates to the app have caused other issues? But, I have SO many issues with casting in this app. It’s really unbelievable how terrible the app is now. I travel a lot for work and since I pay for Hulu - I feel that I should be able to watch it when I want even when I’m out of the country. However, now I can’t even use a VPN to watch it and I can’t even cast from my phone without having to try three or four times for it to finally work. It’s terrible. I will probably end up canceling my subscription if you guys don’t do better for your customers.
Still get ads even though I pay 90 BUCKS A MONTH
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Raptor claw 1627 –
2024-04-11
Version 8.3.2
if I’m paying 90 a month, I expect to see NO ADS. It even says no ads on the subscription plan, so it’s a complete scam! I DONT RECCOMEND SUBSCRIBING to a ad free Hulu because it does NOTHING. avoid this at all costs
Terrible app technically
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edeady –
2024-04-11
Version 8.3.2
This review is about the app and not the streaming service. It’s basically impossible to watch something on wifi because it stops to buffer constantly. Nothing to do with my connection. I have pretty much every streaming service and this is the only one that is a problem. We can really only watch Hulu on the TV that has Appletv plugged into an Ethernet port in the wall.
classroom of the elite
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bugotii –
2024-04-11
Version 8.3.2
I really do like classroom of the elite, it’s going off famous and was wondering if you guys could add it?
Good job
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Podcast Spotify –
2024-04-11
Version 8.3.2
Good job Hulu. My previous review and comment was about that. Some anime series were incomplete. They’ve been recently added new series to fill out the blanks. For example, this field has season one and three now and two and mob psycho has season two instead of just one and three, but I’m still hoping for overlord to have season three through five.
Needs a little TLC…
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megglodon –
2024-04-11
Version 8.3.2
While Hulus selection is decent…. If you’ve watched it at all in the past year, you’ve likely seen all there is to see. I expected to see some new stuff considering I haven’t used it in nearly 6 months. But nope… Same old selection. “Old” being the key word there. Also, the app keeps crashing on me. I’ve deleted it, and re-downloaded it. Closed it out, re-opened it… it still crashes. ESPECIALLY when I try using multiple apps. Between the glitches and bugs, and it’s outdated selection, Hulu definitely isnt my first choice these days. I’m not sure It even makes it in my top 3.
Hard to believe this is a large corporation…
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Justicks –
2024-04-11
Version 8.3.2
…with an app this poor. On my iPad most of the episodes of Modern Family had no sound. Letterkenny would only allow for trouble free viewing of 5 out of every 6 episodes. The rest would shuffle through freeze frames with no sound. Same with Shoresy. I called customer service. They act as if they’re unfamiliar with any issues and refer you to the troubleshooting tips. Finally, I tried using Safari which has its own set of unique issues. This app is focused on airing commercials, and NOT on trouble free viewing.
Not playind properly, no sound
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Kaylabm21 –
2024-04-11
Version 8.3.2
Everytime i try to watch something the scenes just go in slow motion like I’m fast forwarding, and it’s no sound as well. Please fix this soon.
Hate Hulu
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Hulu_suck$ –
2024-04-11
Version 8.3.2
Hulu is the worst app. I hate that it doesn’t give you the option to skip theme songs, when it suggests to play the next episode 15 seconds is too long. Most annoying is when it signs you out randomly and makes you sign back in for no reason. The price also way too expensive. Only downloaded to watch bobs burgers and family guy. Please update it.
Can’t be bothered to fix simple issues
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sukmy@ssgoogle –
2024-04-10
Version 8.3.2
Constantly have audio issues with this app, it will auto play a couple episodes then skip to en entirely new show despite there being several seasons to the show I’m already watching. Selection is the only reason this app gets any stars, it’s beyond frustrating on a day to day basis.
Watching on phone
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2dlmnop –
2024-04-10
Version 8.3.2
It is the only streaming service that when watched on the phone shuts down if you try to do anything else on the phone while watching. Please fix this. Until then unlikely I will renew after free trial.
Forced log outs
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Mobilesitessuck –
2024-04-10
Version 8.3.2
I keep getting forcibly logged out
So Annoying!
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Skull Rocker 93 –
2024-04-10
Version 8.3.2
Add a skip intro already! And stop randomly LOGGING me out!!!
Subtitles
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Basicsmoker –
2024-04-10
Version 8.3.2
Was watching “war of the planet of the apes” and subtitles switched to Spanish halfway through movie.
Good app but
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Dallas cowboys 99 –
2024-04-09
Version 8.3.2
Love the app super easy to use, my only issue is with the CC(close caption) doesn’t blend in with the background. I get some people prefer it blocking the screen for some reason, but I enjoy how Netflix gives you the option at least, where Hulu does not.. Please update this.
😤😤😤😤😤
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The Rito chips –
2024-04-09
Version 8.3.2
WHATS WITH THE DANG ADS⁉️⁉️
The app has so many problems you won’t be able yo use it half the time
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nickname my a__ –
2024-04-09
Version 8.3.2
So many problems led me to rarely using this app. I could be watching a show, episode 3. It will show on your phone as episode 1 playing. So when you try to rewind, you can’t. And you can’t reconnect your phone. You have to completely disconnect your casting device, force close the app and HOPE it will work.
I just got done doing that and go to re open my app this time and it tells me my device has been removed from this account…
I’m the only one on this account. Never even used it with another device. But it won’t let me log in. I’m 5 days into my subscription of $18 and I can’t use it at all from my phone.
I have to log in on a computer in hopes that it will work. Chances are it won’t as well
Never go watching rain
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Bsada9 –
2024-04-09
Version 8.3.2
The new people took away my show they never get of talking way too much. Never rains watching rec for now on. You need make time limit very poor now watch again because can not let finish my show. Next rain not watching anything new people will be on ten never get off.
Stopped working on iPad Air2
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Spageroni –
2024-04-09
Version 8.3.2
Just a black screen loads and nothing else. Restarting does not fix. App is updated to newest version. Please fix.
Easily the Worst of the Streaming Apps
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Tmac17 –
2024-04-09
Version 8.3.2
The content is great but the app always crashes. Half the time it won’t even open unless I shut down and restart my device, other times it will stop playing randomly, just terrible.
Hulu
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Ghun12 –
2024-04-09
Version 8.3.2
Seems to be the only streaming app that consistently crashes while being played in pip mode. Incredibly disappointing app performance.
Hulu
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Jimmy Bzzz –
2024-04-09
Version 8.3.2
Like every thing To do with Disney. Cost to much. terrible service. constantly have to sign in because they’re so afraid they’re gonna miss a dollar.Cant use it when you travel.Only thing good is it carries Fox News. Only reason I have it.
Trash
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Ndb484 –
2024-04-09
Version 8.3.2
I’m tired of uninstalling this app and reinstalling it. Currently cannot even sign in. This is Pizza Hut level garbage.
Still not fixed
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ryamnb –
2024-04-09
Version 8.3.2
I’m using an IPhone SE and I still cannot pause videos in portrait mode
Just awful
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HotHatchy –
2024-04-09
Version 8.3.2
It’s incredible that i pay $20 a month for your service and Disney+ yet i still constantly land on movies or shows that are not included in my subscription and require an add on. It’s so insulting that I’m fully ready to dump your service permanently. Separate Hulu Live TV away from your core streaming service. There’s a reason I use YouTube TV and would never consider you guys as a option. Between the NONSTOP technical problems, I’m about to give up on you and Disney forever.
Don’t download
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th.e.lizabethbird –
2024-04-08
Version 8.3.2
Second time I’m saying this. Which should really be me deleting this terrible app. It won’t let you keep other apps open simultaneously. It was good for a minute. Terrible app. Fix it Hulu. I want to play sudoku while I watch an episode!!
Dog water
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HuluSUCKS!!!!! –
2024-04-08
Version 8.3.2
Better off just going with a different streaming service tbh
Ads ads and more ads
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Taptaptaptapgirlala –
2024-04-08
Version 8.3.2
Unwatchable cause of ads
App for iPhone is absolutely terrible
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jpober –
2024-04-08
Version 8.3.2
My app will always have playback issues while watching certain channels of live tv. Have tried to resolve this three times and it does not work.
Double commercials?
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morgan212 –
2024-04-08
Version 8.3.2
Commercials end and then start over or double up, can’t rewind, can’t pause and exit, app glitches more commercials wth
I want my 8 fallows back like this is terrible.
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Azarria moore –
2024-04-08
Version 8.3.2
M
Stop logging me out.
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Lost_Symphonies –
2024-04-08
Version 8.3.2
Why do I get, “It looks like your device was removed from this account” messages? It then forces me to log out and log back in. I didn’t remove it. I’ve gotten that message so many times over the years. Knock it off.
A lot of adds
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ruanojul151 –
2024-04-08
Version 8.3.2
So beside already being paying the hole subscription, I have to take 10 minutes of adds on any 30 min episode of any show.
Nobody is minding the store at Hulu….
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mmbrownie –
2024-04-08
Version 8.3.2
I have tried and tried to dump shows or movies but apparently Hulu makes me keep them forever. What a lousy system. Is anybody there? Nope.
K if
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cjgitlgif –
2024-04-08
Version 8.3.2
Very good
Change the password every time
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Angered by this App –
2024-04-08
Version 8.3.2
Every time I open this app on my phone, I have to sign in, and it makes me change the password. Why even enforce a password at this point? Such an annoyance. It’s not even worth it given what limited options Hulu offers.
3 stars
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Bobby in my fobby –
2024-04-08
Version 8.3.2
Really good watching app love to watch the bachelor everything reality such a good platform and good library but I will have to admit I would take one star off for the commercials but I took two stars because it’s crazy guys so I was typing on my phone and I get it add every 6.5 minutes, that’s crazy. You can’t even enjoy the show that you’re watching without getting any ahead. When you fast forward you get more ahead when you it’s just crazy like I can’t if you’re here to watch the movies and you’re looking at the ratings it’s crazy ads, but I will admit it’s very good platform.
Never loads
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whiteapple3 –
2024-04-08
Version 8.3.2
If you can just use internet browsers too access though those are defective too. Hulu is very defective and often is not working, like 85% of the time. Find a bootleg site to stream instead.
Why???
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Life is hard but I’m harder –
2024-04-07
Version 8.3.2
Why does Hulu do this? Is says it has a movie and or show on there but then it says add to stuff. it doesn’t have the show??? Then why say it does?? Annoying.
So many commercials
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Larkyaspen –
2024-03-28
Since the majority of streaming apps have raised the prices beyond what many of us can afford I decided to try Hulu’s lower price option that includes ads. It is however pretty much unwatchable given that an ad appears literally every ten minutes. It’s incredibly frustrating. Also every time you rewind or fast forward you have to watch another group of ads before tuning back in even if you just finished an ad break minutes before. In the years past when I did pay full price the app still seemed quite buggy. It’s a shame since they do have an interesting selection of programs to watch. They do not however have enough selection to justify the crazy high price point. We the consumers need to stand up and stop paying such outrageous prices until these greedy folks get the message.
For sports on ESPN, not good
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ivankaram –
2024-01-21
Many very frustrating glitches and bugs. We tag many sports on ESPN+ into My Stuff. After the game is over tho the game does not appear in My Stuff unless you force quit the app and relaunch. How hard is it to program a refresh of My Stuff content when I open the app? Worse, when watching the game suddenly stops and says “can’t play this content right now”, and the game disappears from My Stuff. Hours later maybe it reappears but forgot our place in the game. Now absolutely the worst, can’t use search anymore to find games and even put them into My Stuff because the search tab says “weak connection” even tho the app has a great connection and can access other content and live TV. So beguiling that they’re happy to take your money and increase the cost every few months while the app gets buggier and buggier. Please use that extra money to pay for some decent and conscientious developers!
Love the content, HATE the interface
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LilHonu1 –
2023-12-29
I don’t understand why I can’t just remove shows from “continue watching” - there are so many shows I’ve watched but for whatever reason still appear in the “continue watching” section, regardless if I watch till the very end of the credits or fast forward to the end, it just sits there. I like the immediate start of the “next episode” feature when I am binging a series but why does it randomly start another show when I finish a series or movie? That new show is now stuck forever in my “continue watching” purgatory. Using “remove from watch history” isn’t the solution because I do want episodes/movies I’ve watched to note that. Most other streamers give you the option to remove/edit shows. Please fix this.
Not special needs friendly. Don't give them a cent
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Vytraea –
2023-12-04
They have the volume for the ads at triple the volume the shows are at. They don't care if you have sleeping children or a sleeping partner in the room. They don't care if they scare the living daylights out of people every ten minutes. They don't care if you're autistic or have sensory issues or have children with sensory issues or have trauma related to sudden noises. The difference in volume is so startling, you will throw whatever is in your hand, drop the baby, and pee your pants. Everyone needs to report them to the FCC, it's really easy. Don't bother reporting it to their customer service, they are very transparent about the dramatic volume difference being a scam to get you to pay for premium- which still has ads. I love Bob's Burgers but no show is worth shattering whatever is in my hand and I'm running out of babies to fling. They take ten months to grow, you wads.
Login/password issue
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jn3l50n –
2023-11-30
I’m starting to be really annoyed with this whole
password issue. Not sure if anyone is having this same issue. I have this app on my phone and tv but whenever I try to log into one or the other, the password doesn’t work. I would end up having to “change” the password again on each platform. Just now, after changing the password on the tv at home, I’m trying to log in on the phone app and the password is not working. What is reasoning for this? Same thing happens for my family who share the account. I want to guess I’ve changed the password about 4x each week. I start changing the password to the same password as last time as I have run out of password ideas.
Now, I’m too lazy to watch the show because I don’t want to go through with the password changing process again….
Buggy
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Eyes_on_Mountains –
2023-10-03
Shows are good but delivery is buggy. I’ve only subscribed to version with commercials: coming out of commercials the sound is usually out for the 1st ~3-5 seconds, if you feel the sound was important & you rewind, it will make you watch all the commercials again (& the sound will likely be out on the other side of the commercials again— so there is no way to hear that part). Sound never goes out during the commercials (their priorities are clear). Sometimes a block of commercials will be presented & there will be a challenge loading the show after the commercials & the app will give up, if you restart it you definitely watch the same commercials, but you only maybe get to watch the show. Seems like the obvious fix would be to get the commercial-free version, but the difference in price is pretty steep & if they do such a poor job of delivering the cheaper version I have little confidence they would be able to provide an adequate premium product.
Horrible service
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Unhappy customer-2 –
2023-09-06
I been calling these people every month for the past 4 months always an issue with my account. They say they fix it and it’s literally a Band-Aid for the time being. Constantly having to reset my password. Can’t log in my home because it’s telling me I’m not home. Can’t watch on my phone because my home location keeps being removed. Somehow I called them and all they can say is they can give me a weeks credit when I’ve been dealing with these issues for four months now. Spoke to the highest customer service rep I can speak to and that’s all she can offer me as one week and after being on the phone for an hour, she tells me I got a call when I get home to do this all over so they can reset my home location. Worst service ever. As the time goes by their service just gets worse and worse but yet they want to keep charging more I don’t pay $100 a month to have such horrible service.
Disappointing
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Sscau –
2023-08-13
The most expensive streaming service seems to have the most flaws, in my experience. Unfortunately, the help forum is anemic and the issues do not seem to be addressed - at least not in four months. The app will periodically shut down or the playback pixelates. Sometimes, there just won’t be any sound. I’ve not been able to find a way to report problems. Other services make it very easy and have far less problems. Despite paying for the “No Ads” option, there are still ads. You have to dig in to how they define “no ads” to see they mean “less ads.” I call that a misnomer at best; it feels like misleading. If you want to answer a text, expect the app to work as an insert screen for a few secs and then stop working. When you reopen the app, it will either keep trying to initialize and just not work until you shut it down and restart, or it’ll have lost your spot. Never fret, it will definitely make you sit through the same ads, again.
Poor user interface
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JJamis –
2023-08-04
This app is riddled with bugs and faults that only seem to get worse with every update. The layout is poorly designed and often forces users to close the app completely then restart the app in order to get the “ continue watching” row to be available. I appreciate the ability to search for other shows but there needs to be a way to lock the bottom half of the screen in order to prevent accidentally selecting another option listed below the video. The app is often laggy or slow and downloads only work sometimes. Not to mention the lack of quality options for subscribers to watch, more than half of the movies are available on basic TV, the rest are newer movies that did not do so well in the box office. With all the money being charged to customers the selection of movies ought to be higher rated and newer. Am I ready to cancel my subscription? No, but if the user interface of this app doesn’t improve cancellation is next.
Yay an app that we pay for that doesn’t work
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Bubba 1992 –
2023-07-17
Like everyone else says, listen to commercials (for an app we PAY for by the way), miss the first 5 seconds of the show we’re watching, hit rewind for 10 seconds but THEN you have to watch those 2 minutes of the SAME STOOPID COMMERCIALS all over again. This app is making me wish for cable again! Update now on top. This is getting OLD REAL QUICK! FIVE MINUTES — YES!!! FIVE MINUTES — of commercials for LESS THAN TWO MINUTES OF THE SHOW!!! And that last one was with only ONE FREAKING MINUTE OF THE SHOW LEFT! Yay. An app. That I pay for. That shows commercials that last up to 2:30 minutes every 2-3 minutes of video. This is beyond stupid. All day long today, every 20-30seconds you’re running adds for minutes and minutes. Why are we PAYING for an app that shows more commercials than the shows / movies we want to watch?! Update: more commercials than content. Literally. 2-3 minutes of commercials every 2 minutes. FREE TV IS BETTER. Continued. After 1 minute and 33 seconds of show, MORE COMMERCIALS CAME ON. 1.45 minutes of commercials!
Good
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bad game terrible awful –
2023-06-24
I like the app it has many shows and many more to come also has many features but paying that much is a little much for the app and a small problem is that when you tilt your phone you can see other shows but it is easy to mis click and hit another show it can be Annoying after a while but a useful feature is the play next episode button it helps a lot in shows but there is sometimes a glitch where you watch the show but doesn’t put you at a different episode when you have already watched the episode you’re on but great area thing to look at recommendations I like the layout a lot and I think this layout should be the the main layout for all entertainment apps
Please fix
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SpaceOut96 –
2023-06-20
Your ads on some shows make using the app frustrating. Unexpected error occurs, I go to press play again and then the program is over and skips to an earlier episode, I back out press play again and sometimes it restarts and I have to fast forward through all the parts I watched. Other times the sound is completely off with the picture and I have to completely restart the app. I’ve also noticed that during some shows you’re missing part of the content which can be frustrating when it pops up in a later episode. Please work out these bugs, I pay for premium and I shouldn’t be experiencing issues like this nor should anyone that pays for your service
Tech issues galore
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dndjfi –
2023-05-15
I have been paying for the most expensive live TV package, almost $100 a month and I have been having tech issues almost from the start. I have called them numerous times to try to get the issue fixed and nothing works.
The issue is that out of nowhere, the sound stops working, I then have to get out of the app and go back in and try to find whatever I was watching again. This happens at least five times a day. For the amount I pay I should not be having so many issues as often as I do. I am tired of calling them, and they do not find why this keeps happening, and their only solution was to refund me the money and cancel my subscription.
I am going to look into another service as of next month, given the fact that there are many others to choose from that happen to be less expensive. Don’t waste your money on the live tv
AHHHHHHH
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dragonlovergrrrrrl –
2023-05-10
Ok so I don’t actually use this on my iPad but I downloaded it so I could write a review of what’s happening in my tv. Ok so I got it to watch modern family and mha, and every time I try to watch ANY show, it glitches and keeps loading and says it can’t play it. EVERY TIME. Usually I just have to completely go back to profile screen and my tv’s Home Screen to watch one episode of a show. But a couple times I’ve had to UNPLUG MY TV in order to watch a stupid show from this stupid stupid STUPID app. And then when I updated it on my tv I was so relieved that these problems would stop. But no, ALL THEY DID WAS MOVE THE OPTIONS TO THE OTHER SUDE OF THE SCREEN. They must not read any reviews, because from what I can tell on not just the App Store everyone is having this problem. So developers, I warn you, be better business people and read and fix what customer reviews say, or I will cry because it’s just making me more stressed.
Objectively worst streaming app
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LizMan –
2023-04-18
Sometimes I have to restart the app three times before it’s usable. First the main screen doesn’t scroll, then theres no sound, and consider yourself lucky if the full screen button works. If you dare to use this app with an AirPlay device, you are likely to experience: No autoplay next episode, or if it does start a new episode it just crashes instantly. If the episode ends before you can open the app and press “play next”, it crashes. Crashes if you try to use the time slider on the app instead of your device remote. Crashes if you leave the show paused for more than a minute or two. And if you’re not using AirPlay? How dare you. Random bouts of video controls not working at all requiring restart. Never remembers where you are in an episode and restarts from beginning. Also, just randomly crashes in the middle of episodes. Maybe every other episode. How a multi-billion dollar company passes off an app this awful is stunning to me.
Ads, ads, blank screens, and more ads
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TheBeatleBrain –
2023-04-12
Worked perfectly fine until a few weeks ago. I’ve been binging a show for about a month (at least I was until this app stopped working) and it worked well up until it started only playing ads instead of the show, and whenever the ads finished it would “play” but the screen would be blank and trio out until it was replaced by more ads that were even longer. I’ve redownloaded, updated, and restarted the app on my phone countless times but it still has not decided to work. Also even if the show plays for a few minutes, it never starts out where I left off and if you try to skip ahead then it shoots you back to the beginning with more ads and bugs out again. Watching it works fine on my computer, don’t have a clue what decided to happen to the phone app recently. Hoping they fix this issue soon.
Oh also, there’s no sound…
Unless it’s for ads
Glitchiest streaming app out there
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Itsa Issa –
2023-03-23
I constantly have issues with this app. First off, the ads will double or even triple up sometimes, you can be stuck watching over 5 minutes of ads (each saying they will last only a minute and a half) in a row for about 3 minutes of show watching time in between. Secondly, the audio will occasionally not start up when beginning to watch a show, no matter what you do to start it up it won’t begin unless you completely get out of the app or even have to delete it and redownload it. Sometimes the ads will get skewed on the shows timeline so in the middle of a scene or dialogue the ad will begin without any warning. The shows will also occasionally just be a black screen (with or without audio it depends) for the entirety of the show run time. In addition, the subtitles will get messed up and pop up way after the dialogue has been spoken. I’ve never had more trouble trying to work an entertainment app before. If you’re gonna put so many ads in this app, make sure they don’t completely screw up the show watching experience, I’ve never been so frustrated trying to watch a show.
even worse after newest update if that’s believable
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FhdhshdjzjZhsbxhx –
2023-03-14
the screen flip to landscape doesn’t always work and before it goes to full screen, I often change the show my accident because you guys insist on showing a list or que of shows beneath the playing video it’s really frustrating when a show just randomly changes because i accidentally touch somewhere i didn’t meant to by adjusting the angle of my phone just to get the screen size larger and make it actually go to full screen. On top of that problem, I can’t tell you how many times i have started watching a show by hitting next only to realize that the app has started me several episodes back and doesn’t track the episodes i have just watched instead of tracking the few i watched the night before it just starts me wherever it thinks i left off. And with the newest update, now I literally have to go to setting and choose the best quality streaming option when i am not on wifi or the audio will not work in the app at all. I usually have to do this several times to get it to actually work, and I have to do it anytime i start using the app off wifi. Why don’t your settings work correctly, why does this bug exist have not enough people reported it or does the developer team not care lol. So BUGGY almost as bad as the HBO Max app.
Updates
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Buddha3233 –
2023-01-12
Why do the updates have bells and whistles but no improvement in functionality? Now when I look at something to possibly add to my queue, when I return to the previous screen it starts waaaaaay at the beginning and I have to scroll again!! What a waste of time!!!!!! The queue doesn't update properly! I really hate to look at what I don't want to. The old version was much better. There needs to be a "revert to previous version" button for all of the updates on programs. Since when is it ok to make people use substandard products that you have to pay for? And, I will NEVER buy anything advertised because the commercials are sooooooooo obnoxious. The same commercial every time. No thanks! The November 22, 2014 update is worse now than before. And, it buffers all the time. The only streaming app worse than this is paramount plus.
Disappointed
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steven h 99 –
2022-12-03
Live, this works fine. I got this for watching soccer and football. I often need to record, and watch same day. Recording has been an absolute disaster recently with nfl games and World Cup. Recordings don’t show up. Other ones are chopped, with the endings missing. One game, they seemed to think was happening 8 hours after it was played and when I sat down to watch 4 hours after game, it said the game wasn’t played and then when it did show up, it was junk off the station. It’s frustrating, and at this point I’m giving up and moving to a different service. I’ve used competitors before and not had this much an issue. Don’t get me started on the gui, also. It’s difficult, but I’d deal with it if I got recorded what I wanted.
Maybe this won’t matter to you, after all most people pick streaming for content. But look elsewhere if you need to record live sports. These guys are clueless.
Really should be Zero Stars
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Nikas Zekeval –
2022-05-31
Really, the ad system is completely fubared.
One, the ad timer is now a lie. Ads timers are now never less than two minutes. And when that timer runs out, the ads keep going. Up to six minutes+ at times. And that is just one ad break. Really if I could find some of this stuff on sat or cable I would have to deal with less ads that way.
Two, the ad timers are hard breaks fixed in the show. If the transition messes up from ad to show, and the show timer progresses while not displaying the show because it hung up at the end of an ad? If you try to rewind to see what you missed, well get ready for another four minute+ ad break because you rewound into the break.
Three, the transition messes up at times, either delaying giving you the show, but the play timer is progressing and dumps you into the show at the point the hang up finally resolves. Or it resets the show to the start.
Four, you can’t even effectively fast forward in case of a restart. Because the app will force you to watch each break you fast forward over trying to get back to where you are. Hit two or three, and you can run out to pick up dinner and still get back in time.
Five, the ad algorithm is strange. I’m watching a dubbed anime, why do you think a Spanish language commercial will do anything but be extra annoying?
Hate using this to cast to a tv
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tapzooluvah –
2022-05-12
A lot of times I’ll start watching an episode on my phone and then move to the living room and cast it to the tv. It almost always messes up when I do this. Even when I start watching an episode by casting to the tv it often messes up.
The main problem is that it will lose its place where it was in the episode and makes you start over. When you go to fast forward to where you were, you have to watch the beginning of show commercials, AND the commercials right before the spot you’re locating. I’ve also had it randomly change what show or movie I was watching but since it makes me watch commercials first, I don’t realize it until afterwords. Basically I just watched 6 minutes of commercials before being able to find the spot I was previously watching on my phone. And this is not the first time that has happened…It should not be this difficult when other apps have no problems.
App almost never starts on the right episode
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rdhdcowgirl –
2022-01-10
App is super annoying! Almost anytime I leave watching a show even for 5 min when the app is still open, it can’t figure out where to restart my show! Almost always plays on an entirely different episode, most of the time 6-7 shows behind where I’m at, even in the middle of a show. I always have to search for the show again and go down the episodes till I find the one with half a bar indicating I’m not finished with that episode. Even clicking on the continue episode doesn’t work and you can’t view the other episodes unless you click on the correct show square since the show comes up in your keep watching and as a show on the homepage, yet keep watching doesn’t allow you to view all episodes. It’s super annoying and makes me want to go back to only Netflix
Don’t use it!!! Worst app and customer service
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DeyoS2020 –
2021-12-21
Had to pick a star but they deserve zero!!
Don’t waste your money!
I used them 6 years ago and could never get anything to constantly play, ended up dropping their service. Decided to try them again now hoping maybe things would be better many years later and once again on two different internet providers we could not watch anything just within the week of signing up. Everything else plays just fine on our Roku and Fire stick, even live TV has no issue. Called customer service and they refused to refund me my 70 bucks because it shows on their end it has been at 100%. Interesting because all we get is “sorry not available at this time” and kicks you out constantly. Still they refused to help. Will never use them again. Learned my lesson after such poor customer service. Luckily there are way better provider apps!!!
How hard is it to make a streaming app?
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AirBear407 –
2021-12-12
A textbook display of mediocrity. Does it play your videos? Sometimes. Does it remember where you stopped your last video? Almost never. Is it easy to rewind 10 seconds to see that bit again? Sure, as long as you watch all the commercials again. I can’t figure out if the developers are just incompetent or purposely making it difficult to find your show so you have to watch more ads.
The app never remembers where I stopped my last video and instead starts me 5-6 episodes back. Want to rewatch a show you’ve already watched? Well get ready because it remembers when you watched episode 4 last time 3 years ago, you stopped the show during the credits, so obviously that’s where we should pick up again. Letting a show autoplay? What episode comes after episode 7? Obviously it’s episode 3 so we can rewatch all those other episodes.
Over commercialization successful.
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nicknamesnottakenjustwanttostp –
2021-11-01
I’m a capitalist I get trying to squeeze a little more profit out of your service, but this is taking it too far. Then you make it worse by making FF or RR anywhere near the commercials an invitation to watch the whole set of commercials, 200+ seconds of commercials to be exact, again! Oh and you manage to get through the commercials to start watching your show and the app locks up. You have to restart the app. Then you restart your show. Remember those commercials you watched right before the app locked up? Yep. Better get ready to sit through those same commercials again. Mind you all this is on the less commercials plan that costs extra. I was really happy with the live TV plan until you went nuts with the commercials. Now you want $90 dollars a month? I can get cable or satellite for that much. I’m gonna try other services like Direct TV, PlayStation Vue or Sling. Shameful.
Laughable Technical Bugs
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NJacuguy –
2021-10-21
Now that they’ve finally upgraded their library so that the majority of their movies aren’t straight to video titles from 10-20 yrs ago, as it was a few yrs ago, you’d think they smooth out their technical bugs. But no, they STILL have the following bugs on roku: -if you happen to fall asleep while bingeing a series, whenever you come back it will ALWAYS go to the farthest you’ve gone in a series, even if the last time you stopped at an earlier episode; - the rew/ff buttons are so slow that unless you want to wait a minute you have to keep your finger pressed down in the other buttons; “Continue Watching” excludes certain titles (no rhyme or reason as to which ones) so you either have to find the title again or go to “My Stuff” to continue; -if you watch w/ the subtitles on, it will overlap with the hard coded subtitles or credits (other streaming apps move them temporarily at the top). And on iOS, if you happen to use a different account later, there is NO way to log out of your existing account. The fact that they’ve had these same bugs for AT LEAST 3 YRS AGO is borderline hilarious. Especially as they’re charging close to the prices of Netflix, HBO Max, etc. Will never pay again for this service until they fix these bugs, which you don’t see on any other streaming apps, really.
What in the actual f*&k
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justwannapostareview –
2021-10-05
Have you ever actually used you own app? This is the worst user experience I’ve ever, well, experienced. Nothing makes sense, nothing is intuitive, and everything is horrible. Other streaming apps have the pause button in the middle of the screen, and some even make it that when you tap the screen the show/movie pauses. Your pause button is hard to find and never works. The same with the back and forwards buttons. You really need to run this through some usability evaluation trials before pushing it out. You might find that nothing, from finding an episode of a show to scanning through a movie doesn’t actually work. And then you might find that it doesn’t work half the time anyway, and I have to restart it a few times to even watch a show I can’t find or sort through. Just a suggestion.
You do have good content, and I appreciate that.
Never ending issues once again
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jass_432 –
2021-09-03
Before I start I’d like to say that it’s pointless for us to even give them reviews on ads or anything of the sort because they don’t care and only care about making money NOT giving us good service. MANY of us have said the same thing over and over again about the ads , even years ago. 💢And it still hasn’t changed if that says anything💢. I’ll change my rate the second you change me getting ads every 3 minutes/ every time a new episode comes on or even every time it gets interesting. It could at least be every 10 to 15 minutes. It’s really annoying that I can’t even understand what’s happening in my show because I don’t get enough time to even watch it without a ad popping up. So that’s for a freaking review. ❌No I don’t recommend this app❌if you can’t afford the best plan. which I cliched the wrong one so I have to deal with this now :), because I’m not paying them $13 to $15 when they do this when you have ads. Completely ridiculous.
Doesn’t Like Chromecast
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Dhauxjdkajdjsj4567 –
2021-05-26
It utterly baffles me how this app can continue to be riddled with glitches in terms of connecting to Google Chromecast. This can’t be an uncommon method of viewing and yet the app cannot maintain connectivity for more than a few moments. And I don’t mean that in the sense of video disconnecting from the TV, but the app as remote quickly loses its ability to function as such. The pause function doesn’t respond on iPhone Lock Screen or on the opened app, and I have to exit out of the app to reconnect to Chromecast. This often results in either the episode starting from the beginning and thus losing my place and/or it repeats the advertisements again that I had just seen instead of resuming the episode. Again, it’s just maddening to me that this is somehow still an issue. Seems an easy thing to fix. I Don’t have this problem with other streaming apps.
Latest update crashes instantly
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DjinnAE –
2021-04-24
Happening again. For a week now the app instantly crashes. Didn’t get any refund last time when it did it for nearly a month. Doubt I’ll get one now. This was my first streaming service but have enough others now that it’s time to delete.
The app itself is pretty good. Wide selection. Annoyingly doesn’t have a skip intro feature and when playing picture in picture it won’t immediately load next episode but these are small things. Most recent update has screwed the pooch. Instantly crashes as soon as you open it. Have tried power cycling, deleting app and reinstalling. Please fix. Kind of annoying that subscription apps often take a long time to fix these things (looking at you HBO) but don’t give any refund on their monthly charges. A few days is understandable but it should extend your next billing date. Paying for an unusable service, especially when stuck in isolation with limited options for entertainment is not good.
Issues with opening my app since the latest UPDATE
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Ebbyrich –
2021-04-21
My app literally won’t work at all any more doesn’t even go to load it automatically closes out in the same instant I am trying to go in it literally no next screen shows or anything I mostly use it on my phone so it’s a bummer that there’s nothing I can do to get my app to work so here I am trying to get in the right contact with someone for this issue to be fixed I tried everything possible on my end every other network is working perfectly fine on my phone so I know it’s not my device thank you other than this I haven’t had any issues with the app as long as I’ve been using it that’s why I assume it was the latest update cause it didn’t start happening until then
Wack af when it when it’s not allowed to play commercials
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RabekaGolightly –
2021-02-25
Ever since I paid for commercials to be off this app it’s so hard to stream on GOOGLE CHROMECAST and my iphone. It’s doesn’t stream well at all. If leave the app on my phone I have reconnect to Chromecast. Whatever I’m watching starts over. Cant fast forward until I close the app three more times while still having to activate streaming to or just watching on my phone because there’s no in picture viewing. If I close the app to take a call or check a text the app closes. Show starts all again. This has been consistent since started paying for no commercials. Idc how many updates y’all have applied they still don’t apply to my issue with this app because I still have issue on my iPhone. Regardless of the fact I have a older mode Chromecast. Every one else’s app works just fine on it accept this one. Literally.
Love it but a few problems
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Nuevitas23 –
2021-02-21
Hi there for people who read this please do download it even if there are a few problems.(and because of what I say)
This app is perfect for me because their is a ton of anime and other shows though I do wish they speak English or Spanish because thats what I understand but other then that it is perfect.
NOW THEN THE PROBLEMS.
Sometimes the adds are way to long and I sometimes have to take breaks for off the phone because of school and then even after the add it sometimes replays and I don’t want that and when I was trying to watch an anime (Fairytale) it said we are having problems please try to refresh your screen and I did but it kept on saying that. Those are all the problems that I have so please try and fix them I will appreciate it thank you bye and have a nice day.
Quality
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Hela Odinson –
2021-01-20
I like watching my shows on my laptop. At first, the show I’m currently watching (Naruto Shippuden) had great quality but towards the end of season 1, the quality was the worst it’s ever been. It’s very pixely.
I tried restarting my computer and reconnecting to the wifi and when that didn’t work, I figured if I downloaded the app on my computer, it would help...it didn’t. I checked to see the quality of other shows on my phone and laptop and they were normal.
I couldn’t find anywhere else to watch the show so I just sucked it up and continued watching. However, when I checked again today (because it’s slowly eating me up) the quality on the app on my phone was just as bad.
Please, PLEASE fix this on both your app and website. I’ve read other reviews with people saying they’ve been having this problem for months and it still isn’t fixed.
Thank you.
Commercials and streaming service
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bakachibichan1 –
2020-11-21
So, for the commercials I don’t mind watching. However if you want to rewind to watch a scene before the commercials break you have to watch 3 minutes of commercials (1 min when you first pass through, 1 min when you rewind, and another minute when you pass through again). It’s kind of annoying that it does that and doesn’t save that you already watched the ad breaks like other video streaming platforms.
In addition, I get a lot of problems with the streaming service. Like the episodes won’t load and it tells me to come back later or refresh. I know it’s not my internet because we just upgraded it to a faster speed and out of all the apps on my phone and TV this is the only one that needs to be refreshed.
Lastly, episodes. Episodes on phones can only be watched two at a time. Then you have to go to the series list for the next two episodes, which is inconvenient because of the loading issue mentioned above.
I love the shows on this app, but really not worth all the bugs and issues.
Several Problems
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Queen1sa –
2020-09-04
My biggest issue with the app is that certain episodes won’t download. For example, episodes 1-3 of a show might download then 4 will refuse to. For someone who relies primarily on downloads, this is a pain. Also, some episodes are missing entirely from certain shows. This may just be a copyright issue, but with all the other issues this app has, you never know. More recently, I’ve been having a problem where episodes I’ve downloaded won’t play. I end up having to close the app and open it again just to make the episode play. And often it won’t save my progress if I stop in the middle. Finally, when I try to remove things from My List, some shows won’t leave. It says they’re not in there anymore, but they still appear in the feed. Honestly, the only reason I’m giving this app any stars is that I enjoy the content. I would be much happier, however, if they could fix these problems.
Not Accessibility Friendly
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Thorned Rose Royalty –
2020-09-02
I’ve only had this app for a half an hour and I’m already so frustrated with myself for downloading it.
I’m visually impaired, and while this app states that it has audio description it is impossible to use. I can’t find it anyway err on even the shows and movies it states has it, and when I go to the website to change it like it says I should it just gives me a description of what the feature is supposed to do instead of activating it.
On this note, there is no way to find your continue watching. Where you can usually find shows and movies you have left off on other apps, this doesn’t have one, and if it does it need to be more easily accessible, even for beginners.
It also didn’t save any of my shows/movies I clicked on that I’m interested in watching. Their “My Stuff” which I woul assume to be like Netflix’s “My LIst” only saved two of my shows I clicked on out of my eleven and one of my movies out of the eight.
Over, extremely disappointed in the app and myself for having higher hopes in it.
Amazing App
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Cocolattebanana –
2020-08-28
I find this an amazing app and do not understand why there are so many bad reviews. There are tons of shows to watch of many different genres Cartoons, Dramas, Action, Comedy and so much more. I’m sorry if you didn’t choose the right plan. There have been no troubles for me except one thing for kids I find it annoying that you can’t select a age until 13 my 10 year old can only watch shows for little kids and has been begging me to let her have TV-14 but that has inappropriate content for her. So please please make you be able to do different age ratings for kids under 13 such as TV-Y, TV-Y7, TV-G, and TV-PG. I find this a problem because my daughter can only watch kid shows. I also caught my 4 year old watching sailor moon and I am positive this is not age appropriate for her.
PLEASE CHANGE THIS.
Buffering, Glitches, Selection or Movies and Shows, and ADSS
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Alise Leonardo –
2020-06-06
Buffering and Glitches•
The app has a nice selection of shows and tv shows. But it buffers and glitches A LOT!!! This makes it hard and annoying to watch stuff. It took me 20 minutes to get a movie started. I had to constantly restart the app and exit in and out of the app; to stop the glitches. I’ve checked my WiFi and it works perfectly. You would think with the updates it has they would have already fixed the constant buffering, loading, and glitches. It gets to the point where I can’t, don’t, or want to even bother to use the app.
Selection of Movies and Shows•
Another problem which isn’t that big is the selection of Movies and Shows. Don’t get me wrong it has an “okay” selection but they don’t update it that much. They don’t have much of the movies or shows I’m looking for. A lot of the shows they have aren’t that popular. I find it hard to not rewatch most of the same stuff. I’ve had this app for a year now and have watched mostly everything I’m interested in.
Commercials•
The commercials and constant ads in the app make me go CRAZY. There are so many commercials. I just want to watch something without commercials every 10-15 minutes.
With all this I recommend Netflix or another app to watch stuff. But if you are looking for a specific show that is anti popular this app probably has it. The app has issues where it gets to the point you don’t want to use it.
SO MANY GLITCHES!
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🌸❤️❤️🌸❤️❤️🌸 –
2020-05-22
Great app, but there are a lot of bugs that need to me fixed. First off, the skip, I tried to resume an episode I was watching and every time I would go to skip back to where I was, it would restart the episode. Also, the ad problem needs to be fixed, it keeps playing the ads, then replaying them. Like it would have the ads run as normal, then replay them for no reason. Also there needs to be an easier way to change plans. Skipping is rather annoying as well because every time I skip forward or back it sends me back to where I was! It has even started to black out my screen at certain points in movies and TV shows. I’m very upset about this because all I want to do is watch a show, and it won’t let me! Please fix all of this!
Great Content. Terrible layout.
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Raffopat –
2020-04-30
I love the shows on this platform. But I run in to so many problems with quickly starting where I left off after my previous view sessions. It takes me a minute or two to get back to the episode I was watching, WHICH IS A PROBLEM I DONT INTO WITH ANY OTHER PLATFORMS. Very disappointed with the customer inference & the interaction I have had with it so far. The way the system works causes strain which SHOULD NOT BE HAPPENING. I am a very tech savvy person too. But this app makes it 10x more strenuous to operate. Using this app opposed to others is a terrible experience.. The only reason I continue paying for this is because the content is great. I am very disappointed with the customer interface being a new customer. Its 2020, hope you know how to fix it. Sheesh. I’ll be sure to be talking to my friend about this too. Hopefully they get this fixed up soon. Lots of potential. Terrible platform performance so far. Don’t even get me started when I get gypped by watching 2 long adds in a row. 👎👎👎👎👎👎👎
PLEASE FIX, APP WONT OPEN,CRASHES EVERY TIME I OPEN IT!!!!
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Jewel Divine –
2020-04-28
How strange I write a review but App Store won’t post it‼️‼️‼️‼️‼️😡😡😡😡😡
Ever since latest update of week of April 20th 2020, the app crashes every time I click to open it, it won’t open it closes fast, faster than in the blink of an eye!!! This is a paid subscription that I pay more than $130+ a month for, could the developers please fix this asap!! Why should it be necessary to leave a review and never receive a reply and for it to come this far? Don’t you get paid to supervise the application enough to know there’s this huge bug or glitch whatever it is that it won’t let the PAYING CUSTOMER watch the programming without the unnecessary stress?!?!? Will this issue ever be fixed?!?! Going on a week now!!!!!!!!!!!!!!!
I don’t think you want your customers cancelling, let us know what’s going on, update us I think we have a right to know what’s going on and not be in a loophole!!!!!
Way too many ads, I pay for Ad Free TV and it’s way too many repeated ads over again!!!! Kids filter should be updated for safer TV!!!!!!
Brand new customer
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Great Speller –
2020-04-20
Omg, not political ads!
I am a brand-new customer. I took advantage of the $0.99 offer for a year. So far I am quite happy with the service except for one thing. I don’t have a problem with the commercials since I knew it would happen due to the offer price. What I don’t like is the same commercials over and over again. It seems like when watching a program with several episodes, there is a repetition of ads which is, quite honestly, not going to get me out there for those products.
There are a few older dramas (and probably sitcoms that aren’t already in syndication) that I would like to watch, namely “Cold Case,” “Boston Public,” “Falcon Crest,” and “Picket Fences.” I’m sure that there are more, but I cannot come up with them at this time.
I’ll keep watching. The old shows are usually much better than the reality shows like the Kardashians and Real Housewives that are on now.
Could be way better
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Poshafied! –
2020-03-27
At first I loved this app then after using it for a awhile I found all the glitches. The time it takes to download a movie and all the buffering makes it difficult to even watch a show or a movie. I pay the extra for no commercials but by the time it buffers 25 times through the movie or show.... I give up. It never used to do this so much but now it’s all the time. I go to the other competition movie app and it doesn’t do it on that app so I know it’s not my internet. Did you get rid of someone that knew what they were doing tech wise??? Also they used to change the movie choices more often and have newer movies, even better that the competition, but now the movies are always the same and all OLD movies and horror film it’s boring and sickening. There used to be more choices, what about PBS, what about getting up to date history channel. I’d like to see some historical dramas and movies!! I pay my fee each month and I’m barely getting good use out of the app. I Really think I’ll discontinue my subscription.
Please Either Fix Your App Or Be Truthful
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Hostess40 –
2020-03-14
Here’s addition to my last comment - we have an Internet speed up to 1 GB and my husband is a programmer/analyst for a living, so we know the issue isn’t on our end. But will you please upgrade your servers so your app doesn’t constantly idle and lose connection.
We pay for no commercials but STILL get them ALL the time. Constantly buffering. I’m a teacher so I used to use this for documentaries but now whatever you did I no longer can. Don’t even get me started on your ‘Continue Watching’ section! I have shows I’ve never watched all over it and can never find the shows I ACTUALLY AM WATCHING! And what the hell is it with eliminating episodes after only watching them once?! I started watching a series, one was Nancy Drew, the rest of my family wanted to watch the older episodes to catch up and they’re gone! What the hell! This is a brand new series people!
Either fix your dam app or be honest about how you have things set up! Seriously!
Commercial overload
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Retail mobile Detail –
2019-11-28
I really like the app but two things turn me off about it. The first is that when picking a show they play too many commercials. Once you pick a show they play 90 secs of commercials, then they play the opening credits for your show. Then they play another set of commercials before playing the show. Then they play 2 more sets of commercials during a show that is only 22-25 mins. After the show is over they play another set of commercials before and after closing credits. I know that it is only 90secs but this adds up and makes me disinterested in watching any shows. The other feature I dislike is that when trying to watch “live tv” even when you pick that option they will make you watch the show from the beginning. Then you have to fast forward to live tv, after watching commercials of course.....
Make it easier to switch plans!
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wildbellelover –
2019-10-27
as a new user i of course decided to go with the cheaper plan to “try it out”. i haven’t even gotten thru the first episode of the show i was dying to watch and i’m already so over all of these ads! the option to upgrade isn’t even on the app.. i had to go log in on the web which again requires way more clicks than necessary.. although after reading reviews i guess it’s a good thing it’s not so easy because apparently you have to wait until your current subscription is cancelled which completes a month later!??? OMG! you’d think you would want to make your new subscribers experience the best.. again you should make it easier to upgrade or start everyone out with the BEST plan first.. and then give them the option to switch once the free trial ends.. just saying.. i don’t plan to cancel right away.. i guess i’ll leave it on during the free trial and use the app if i’m that desperate to watch an episode i’m willing to sit thru the same ads over and over every few minutes while trying to get thru an episode. best believe my subscription will be cancelled as soon as the trial is up! so disappointing! ugh!
Up next fiasco
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dauhaz –
2019-10-13
I don’t understand the algorithm behind the episodes listed in “up next”. It is so annoying to have to exit that list and go back to “my stuff” to watch another episode every single time that I cannot give more than two stars. They’re not even in “my stuff”, and why would anyone want to watch random episodes of different shows one after the other instead of watching consecutive episodes of a show? Who does that? But that’s not even the point. I would rather see the new episodes of the shows in “my stuff” in the “up next” list than a bunch of episodes of random shows. For instance, I see the option of adding individual episodes to a list called “my episodes”, which cannot be accessed anywhere. Basically a blackhole. Why not add the episodes in “my episodes” to “up next” and give users the ability to manage the “my episodes” list? Just a thought...
New app design terrible
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Unholyfatman –
2017-10-02
I don't normally take time out day to simply bash apps on iTunes but this new app redesign was so freaking terrible I couldn't get the bad taste out of my mouth so here I am.
Tiles really guys seriously and not just tiles poor and restrictive ways to view shows I can't just get a bunch of small icons like before that give me optimal information no I need to thumb through every single tile to see anything well I guess the days of me discovering new shows is over because even browsing your data base is a nightmare so on my iPad Pro 12.9 I see 4 tiles at a time where as before I would see like 20 or more on my old iPad 9.7 inch this is absurd I advise if you do not want to lose people just in the settings simply add a legacy mode switch to the UI so us who aren't mouth breathing idiots can enjoy browsing your selection. Ah I feel a bit better now we'll back to struggling through your terrible UI which will most likely lead to me cancelling my subscription