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iPad Screenshots

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Description

The best Cricket app for Live Streaming, Live Scorecard, Live Commentary, Highlights & Replays. Watch all the catch up action from interactive live scorecard & live commentary.
• Live Cricket
Watch your favorite teams playing Live on iPhone, iPad or Chromecast.
• Sign in with TV Providers
Login using Dish, Spectrum, Optimum or FIOS TV Providers
• In App purchase - Willow Premium Subscription
- Willow Premium Subscription is an auto renewable subscription & it can be purchased within app for $9.99/month
- Willow Premium Subscription gives you access to Live Streaming, Highlights & Replays in HD
- Your subscription will renew every 30 days, there is no trial period. Payment will be charged to your iTunes Account at confirmation of purchase. Your subscription will automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period
– Your account will be charged for renewal within 24-hours prior to the end of the current period. You can manage your subscriptions and you may turn off auto-renewal by going to the your iTunes Account Settings after purchase
• Highlights
Unlimited exclusive catch up action, watch it if you missed the live action or watch it again.
• Interactive Live Scores
Watch catch up highlights from live Scorecard & Commentary. Watch videos of all the fours, sixes & wickets from interactive scorecard & interactive commentary
• Replays
Missed the Live match? Watch entire match replay on your favorite device.
• Share
Share the cricket moments with your friends, invite them to watch.
• Chromecast
Cast it to your big screen TV, watch the live cricket, highlights or replays on the big screen.
Willow, the premier broadcaster of cricket in the United States and Canada brings all the exclusive LIVE & On Demand action of the cricket to your iOS devices.
Features list:
- Watch Live Cricket, Highlights & Replays in HD on the go
- Sign in with your TV Providers, supported TV providers include Dish, Spectrum, Optimum, FIOS & Altice One
- Live streaming of all cricket action
- Exclusive highlights & replays
- Access to cricket highlights when you miss the Live match
- Watch Live cricket, highlights & replays on Chromecast
- Interactive Scoreboards & Commentary
- Fixtures & reminders for live events
- Filters on Results & Fixtures
- Hide scores & results
- Share your favourite action with your friends
Live streaming of cricket matches are available for paid subscribers
- Willow Premium Subscription is required to watch live streaming of Cricket.
Feedback:
- Follow us on Twitter for the latest updates and to provide feedback on the app: twitter.com/willowtv.
- Use the Feedback form in the app’s Settings menu to let us know how we are doing.
Terms of Use:
https://www.willow.tv/termsofuse
Privacy Policy:
https://www.willow.tv/privacypolicy

What's New in Version 4.8

Bug fixes

Seller

Name

Cricket Acquisition Corporation

Information

Version

4.8

Size

42.3 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 14.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English

App Store: Customer Ratings

All Versions

 2.6 (5,127 Ratings)

App Store: Customer Reviews

Crashes at the crucial moments.

 – 
SwppyP
 – 
2024-03-17
I seriously don’t understand when you only stream 1 game, why don’t you invest some resources to make the app better. Its a struggle to put the match back on after the app crashes showing invalid request.

Frequent crashes

 – 
Rupeshnomula
 – 
2024-03-11
Version 4.8
Worst app. Frequently crashes

Zoom in and out for stream

 – 
ImGParmar
 – 
2024-03-10
Version 4.7
Why we don’t have full screen video instead of pre-selected of the stream there’s no way we can zoom in and out if we wanna see the video on full screen of your phone. We should have ability to adjust video on your phone from edge to edge. It’s like I’m watching video live stream cricket and pre selected video size is like half of my screen on my phone. YouTube and other players have full screen video we can adjust the screen zoom in and out according to how we want to watch on screen full size or half size

Not worth it

 – 
Mahrdi
 – 
2024-03-04
Version 4.6
I have sling tv subscription with willow, willow don’t show all the games in sling tv, they put the live highlights of different games but not the actual game I’m looking for

Worst app. Stopped working at iOS 17.3.1

 – 
Sriasr
 – 
2024-03-01
This app has to be the worst app. Poorly designed and lacks customer service. The only reason I subscribed was they had exclusive content. Pathetic company.

Why you do not work on your app.????

 – 
Shobiiiiiiiiiiiiii
 – 
2024-02-18
I am so frustrated with willow tv,No doubt it has all cricket matches from all over the world. But while starting the match firstly it take too much time to load. Second right now lets say I am looking to see PSL ,it has been 3-4 min it is still loading and showing error. It is mostly as usual.

Constant issues

 – 
Sali1-11
 – 
2024-02-18
It’s really difficult to get video to play, constantly freezing. Not sure how you can charge customers for an app that won’t play videos smoothly. Same quality as illegal streaming sites

App store app doesn’t work

 – 
afan918
 – 
2024-02-17
After purchasing the subscription, the app does not load the videos, either highlighted or live stream. Please fix the app to ensure live stream works within the app.

Worst app

 – 
guri mehla
 – 
2024-02-17
Worst experience ever
Many time it doesn’t even open
If open there is no exit button for u want to return on homepage
No stop button no slide bar for forwarding and backwarding
Never able watch even a full match

Very frustrating

 – 
kishore.d
 – 
2024-02-09
This app lacks basic features. No search functionality. Good luck finding replay of a game older than couple of days. Match center shows highlights instead of showing options to view replay or highlights. No way to Watch replay after couple of days. Very frustrating.

Does not work

 – 
Millionaires345
 – 
2024-02-06
Matches crash seconds after opening them

Worst buffering

 – 
krish21t
 – 
2024-02-04
Bad servers, poor latency and buffering during high viewership events. Cost cutting at the price of quality.

Pathetic App

 – 
Rohitashwa
 – 
2024-02-04
Someone needs to look into its usability and performance. The app lacks basic features of forwarding and rewinding. Your team is so technically pathetic, fire them or else improve

Worst app for watching cricket

 – 
Bism@rk
 – 
2024-02-03
Worst UI, the livestream does not load quickly and worst of all they show ads despite me paying 10$ subscription fee. This is a joke. I really wish someone else buy rights to stream cricket matches in the US

Worst app I have ever used

 – 
Sidd92112
 – 
2024-02-02
I would give 0 stars if possible.
Very unstable app. Stream keeps breaking and you have to restart it.
They show you ads every time you start a stream, even if you have already paid for the subscription.

Apple full bugs

 – 
Rohitkapoor1620
 – 
2024-02-01
Do not subscribe to this willow cricket. You will have hard time canceling subscription and login in

Garbage app, awful policies

 – 
Cayman01
 – 
2024-01-27
Garbage app with so many bugs - like keeps getting disconnected from Chromecast. Can’t unsubscribe without emailing support. Can’t sign in using an Apple account on web. Wish ESPN would have IPL so we don’t have to deal with Willow

Horrendous app. Wish all international viewers could watch on ESPN or something similar

 – 
Dsubramanian
 – 
2024-01-27
Willow is the worst sports streaming app globally. Every video you watch has a mandatory 5-15 second ad. And, the ads are all the same. Streaming is always choppy. Often, highlight videos are faulty. Has to be one of the contributing factors for cricket’s popularity and global viewership declining.

Performance issues

 – 
Tenali42785
 – 
2024-01-25
So many performance issues from an app that use to be reliable. The app doesn’t load properly, then the videos don’t load properly, then the quality is lagging even with fiber speeds. Are you trying to lose revenue?

Worst experience

 – 
Willow fever
 – 
2024-01-25
Same ad loads everytime and it takes forever to load the ad and most of the times the screen goes blank after the ad and we can’t watch the game. I have one star because there is no way to give zero !

Video only plays 30% of time on iOS

 – 
Timo__C
 – 
2024-01-25
Just a terrible app. The video only actually play about 30% of the time. Sometimes it loads without any user functions (like play/pause/Fullscreen etc). Just rubbish. How did any developer ever allow this to be released?!

Stop the buggy Toyota Highlander Ads for god sake!!

 – 
Roncrabstem
 – 
2024-01-25
Trying to cast this app via AirPlay to your TV is a nightmare!! It takes atleast 3-4 efforts because it keeps getting stuck everytime trying to play that stupid Toyota Highlander ad. It’s the same freaking ad for the last don’t know how many months!!

Bad quality and ads make you miss live content

 – 
allnicknamestsken2020
 – 
2024-01-24
No live content streamer which charges a subscription should force you to watch an ad before you can get to your live content. When you’re trying to catch the end of a close game, this policy makes me regret subscribing every time. Combined with how frequently streams crash/get stuck and needs to be restarted (and wait for the ad again), this is possibly the worst experience of any streaming service out there.

A wretched, inoperable app

 – 
OggOfTheSkies
 – 
2024-01-24
I’m a Willow addict and I wish so many more Americans watched this great sport and channel. But this app is so bad that it cannot be helping that cause. So much simply doesn’t work in this app. Playing videos has been all but impossible for me on both the iPad (old, but the App Store says it’s compatible) and iPhone (fairly new model). Literally, the play arrow does nothing 99% of the time even when you tap right on it. And trying to launch a live video is a horror show — it hangs every time and the only way out is to quit the app and reboot it. On the rare occasions when I can launch a highlight video, there’s no AirPlay compatibility. I’m fine watching through a browser (although of course limited to the device — no casting as noted!) or on the TV channel when what I want is there, but this utter piece of junk should be scrapped outright. Start over, pay real money for a real developer and get it right like so many other services do (Ski & Snowboard being a great example).

Horrible app

 – 
SPsportsfan
 – 
2024-01-24
This is worst sports app that I come across due to its ads and the streaming and highlights videos were not able to play.

More 1 star reviews than 5

 – 
Lood800
 – 
2024-01-21
When an app has more 1 star reviews than 5 star, it tells you everything you need to know. This is the worst app I have ever used by quite a long way. They must have the worst developers known to man. Please quit your day jobs and find something else.

App crashes/video doesnt work

 – 
Akhajanta
 – 
2024-01-17
1. If you select cricket video to play, you will fail to watch it as nothing happens once you select the video
2. Application lags so much and even chromecasting it on a device is super ineffective
2. Subscribing is easy but canceling is so difficult. You have to go on their website and find that option.

Poor experience on iPad

 – 
Nikshamad
 – 
2024-01-17
Please improve the performance on iPad for watching live as well as highlights. Unlike the app on iPhone the iPad version has no play pause controls. No way to close app either. On starting a live event you get a black screen for at least 5 seconds leaving you wondering what’s going on. Before you get to see the event, you have to watch 2 ads of 15 seconds each. This was not the case with the previous versions of the app. From someone who has been subscribing for many years. Thanks.

Ads

 – 
kingkong7443
 – 
2024-01-05
I dont understand i am paying the monthly subscription and still i have to watch an advertisement everytime i open a live game or a clip

Pathetic streaming and chromecast issues

 – 
Hushykuta
 – 
2024-01-05
Really poor and disappointing

Best app ever for watching ads with no user exit controls

 – 
Willow Victim
 – 
2024-01-04
Never seen anything quite like this app where user has zero control of streaming content or even a simple ability to exit the current video stream back to the main screen. Shut up and take my $$$ Willow TV for making me watch your silly car commercials for the millionth time. I gotta go. A random family in a shiny new car wants me to join them for a game of cricket as they are short of players and I don’t want them to forfeit the game.

The iPad app always ends up hanging

 – 
Buno_c
 – 
2024-01-03
iPad app is unstable. I have better success with willow.tv on chrome. Please fix the app

Same ad over and over

 – 
Luckyjoe80
 – 
2024-01-03
For the love of God, stop playing the same ad over and over and over.

Same commercials over and over…

 – 
Jake_6700
 – 
2024-01-03
…and over and over and over and over.
Can you please find other advertisers? Playing the same one or two ads between each over takes the joy out of this subscription and watching cricket.

Even worse than previous version

 – 
Arjun OZ
 – 
2024-01-02
This is one of the worst app I’ve ever encountered and paid money for. once you start a video there is no way for you to get out of it on iPad or iPhone unless you do a hard stop. Also, you cannot skip ads there are no basic controls if feels like you are in a jail. No x button, no forward, no reverse, no pause and no stop. Total trash. Wish there was another option to watch cricket and 99% of the people would switch in a heartbeat!

Unnecessary Ad

 – 
AC120021
 – 
2023-12-29
Stupid app playing ad every time I launch it
What’s the point of paying $9.99 a month. Scam

Awful. Doesn’t work. Not even play or pause controls.

 – 
Eddie Hazel11
 – 
2023-12-27
Worst app I have ever used.

Broadcasting: good, App design: Average

 – 
King-the singh
 – 
2023-12-26
This apps has the potential to be on the top of the line app as the basic ingredients are there . Basic ingredients includes, stream quality, coverage etc. They really needs to improve upon the app construction to provide all the options other streaming apps are providing, example: start and pause button, slider, mute function etc.
These basic functions are non-negotiable.

App stops streaming, black screen.

 – 
hussaimu
 – 
2023-12-25
Suddenly app stops streaming and blank screen shows up. Tried refreshing the app, re-launching the app but nothing is working. Also too many ads.

Glitchy App

 – 
Cgi89
 – 
2023-12-21
This is a really bad app .Ads take forever to load.Worst UI for viewing experience

Willow app not working on Samsung tv

 – 
Chandrachur
 – 
2023-12-21
My willow app on Samsung tv was removed this morning . Unable to find willow app on Samsung tv.
I am unable to watch. Will have to unsubscribe if the app is not available on Samsung tv
Can’t send a message on the app as contact is section does not accept phone number

It is never 100%

 – 
RonGCook
 – 
2023-12-18
Since the upgrade of the iPad OS to 16.7.3 the Willow app seems to freeze with either a black screen or it will not let the user exit a video.

One of the worst app I used

 – 
Anil K K
 – 
2023-12-15
One of the worst app I ever used. No mack button. No way to pause and no way to go back and select different source. Only way I can restart this app is close everything and start again

Frankly one of the worst apps

 – 
Jit - Dallas
 – 
2023-12-14
Unnecessary and long commercials cutting into the telecast. Abrupt interruption. Long buffering. I would never take this subscription unless this is my only option. If it were with me, I’d leave my current job and come over with these people to fix issues - they clearly need help.

So much potential

 – 
Mkhan_87
 – 
2023-12-13
This app is one of the most frustrating streaming apps. It could be so much better. It desperately needs the playback feature. Way too many repetitive cringe Toyota ads. Ads right in the middle of something important. I’ve been a customer for nearly 10 years. Keep wishing they would improve. Sigh….

New version has even worsening experience

 – 
zbaig
 – 
2023-12-13
It was unbearable before now even worse every time you click something you have to watch an ad then stream never works and stuck most of the time. I don’t use the app anymore instead use browser on my iPad

Worst app experience!

 – 
EternalBat
 – 
2023-12-12
The app UI looks so outdated and painful to watch the ad after getting paid subscription. Most recently, its struggling to load the ad and it shows a blank screen. So waiting 15 secs to load a live feed. Insane!!!

Pathetic customer service

 – 
chittibabun
 – 
2023-12-03
I had taken the subscription to watch world cup final but looks like we cannot stream the world cup from willow tv. However they have advertised that we can watch the game. I contacted the customer service but the response was horrible. Never ever take this subscription, you can always find alternatives. I usually doesn’t review but these guys are horrible and want to warn others about using their service.

Chutiya app

 – 
Bhosdabanatha
 – 
2023-12-02
Worst app, you need to have too much patience to use this app. I don’t even want to rate 1, there should be -ve option for this app

Needs work!

 – 
GDaddy003
 – 
2023-12-01
The app has so much potential, but horribly designed. Advertisement videos either not working, or terribly slow. Have to exit out of the app to watch advertisement video simply gets stuck. Sad to see that such a great app designed with limited ingenuity.

Worst streaming app

 – 
zs80
 – 
2023-10-14
There’s SO much wrong with this app. The worst is that despite paying a subscription, I have to watch ads each and every time, and they can be anywhere between 10 seconds to 2 minutes long, and non-skippable in many cases. Even if you leave the stream for 1 second and join again, you’ll have to waste 20-30 seconds for the ad; not conducive when watching an important match! The stream can kick you out randomly, happens once an hour I think, which makes this problem worse. There’s no pause-play function either, so even if you accidentally get the stream paused (like by taking out AirPods), there’s no way to resume the stream, so have to quit the app and restart again (and watch an ad again)! Really haven’t seen any other streaming app suffer so many problems. Works fine on AppleTV or through web

Works fine

 – 
CarloMacDonald
 – 
2023-07-18
Willow works fine. The biggest gripe people had with willow before has been fixed, in that you used to have a hard time unsubscribing but now with it being on apple’s subscription platform that’s easy enough. The app does have a bit of an issue with a feed pausing randomly or kicking you off of it. Besides that it would be great to have Picture in Picture functionality added. If you’re watching on your phone you can’t leave the app

Unbearable User Experience, Lacks Basic Functionality

 – 
Arjun52
 – 
2023-05-07
I recently downloaded the Willow TV application for IPL 2023. Unfortunately, I'm left utterly disappointed and frustrated by the app's terrible user experience and glaring lack of basic features.
The user interface is far from intuitive, making it a cumbersome task to navigate through the app. Menus and controls are not user-friendly, and finding desired content is a challenge in itself. For an application that's supposed to provide a streamlined viewing experience, this level of inefficiency is just unacceptable.
Even more disheartening is the fact that the application fails to respond to media controls while watching videos. This means you can't pause, play, rewind or fast-forward content, which is a fundamental expectation for any video-based application.
Overall, the Willow TV app is an annoying experience that could greatly benefit from a comprehensive redesign and a serious focus on user experience. As it stands, I can't recommend this app to anyone until these significant issues are addressed. The developers need to take immediate action to rectify these problems and meet the basic expectations that any user would have from a modern-day video streaming application.

Worst support team ever

 – 
ynots12
 – 
2023-04-23
I subscribed to willow on April 11th and on 20th April it asked me to subscribe again. I tried to use the chat option as I urgently wanted to watch my favorite match but there were no agents available to chat. I sent an email with the same request. I got a response within one day asking for payment proof and all. I sent the proof but it is 4 days now without a response. Hopeless support!!!!!

Garbage app for watch replays or highlights.

 – 
honest__review
 – 
2022-09-25
I can’t play videos on it via my iPad. Sends me cannot play video error. I try to go to the Match Center and it tries to play a video and throws the same error. I try to play a replay of a match but it also throws me an error. The arrow that is supposed to show all the videos for a particular match cannot be selected and also tries to play a video and throws an error. Fix the app! Do some decent QA. These are basic bugs that a simple QA walkthrough can catch!
Even worse, I try to send you a message via your contact us form to report all these issues and the Email ID field does not accept special character!?! As soon as I try to type something in that field, it says special character not allows. Pathetic, seriously!

Willow does not care about its customers

 – 
princeknyc
 – 
2022-07-03
It is quite possible that Willow makes all the revenue from broadcasting IPL and other T20 matches. However, I’m sure there are some like me who watch Test matches too. In Tests there are passages of time when nothing may be happening but when something major does happen Willow more often than not cuts to commercials rather than show the replay. I will give you an example - this morning a wicker fell after a long time and instead of showing the replay Willow chose to show two commercials immediately and never went to the replay.
I have been a Willow customer almost since it’s inception but I will be happy if they don’t have the rights for IPL in the future and go out of business!

Abject Disaster of an App

 – 
Ajr2d2t
 – 
2022-06-03
I’m a diehard cricket fan, and expat in the USA, and when any major match or series is happening, I pray it is on ESPN+. The iPad app in particular is massively buggy, crashes all the time, and the worst part is that every time it crashes or streaming cuts out- typically 5 times an hour, you get forced to watch an ad, which is basically Willow taking additional financial advantage of the fact that their app is bad. I pay for this horrendous service- why should I have to watch 50 additional ads a day for Toyota Tundras because their app is poorly built, and miss critical match moments? Sadly, for some series I have no other choice. Willow should be ashamed of themselves frankly. Not good enough. But for some games there is no other option.

Streams are always good but never works on TV

 – 
Arsh18
 – 
2022-04-06
I never have any issue getting quality streams on this app, but don’t ever try to use airplay or chromecast to play your stream on a TV. It won’t stay connected for more than a few minutes at a time. I’ve tried different phones, different TVs, and different streaming boxes and the app fails to stay connected for all of them. Streams work fine on the phone but you can’t do Picture in Picture to browse your phone while keeping the game on. These are basic iOS features that have been out for a while, really disappointing and quite a letdown that such a popular app has yet to release an update to fix these issues.

This app is a SCAM! Do not use

 – 
Milin-di-An
 – 
2021-10-23
I have this app on my Apple TV box. To be able to watch the T20 World Cup, I subscribed on tbh at app and confirmed using my iPhone. It appeared in the list of subscriptions on my iTunes account. The money is paid, but IT DOES NOT WORK! Nothing loads.
I tried to look up the customer care number, but there isn’t one. There is a “live chat” option which just sends an email. It is not a live chat.
I also tried sending an email to their help desk email, and got a response saying my issue will be resolved within 36 hours. I need to watch the game now, and tomorrow, not 36 hours later.
These guys are scamming people.

Fraud. Stay Away

 – 
agentdaddy
 – 
2021-10-21
Don’t understand how such fraudulent companies are allowed to do business and run apps on big platforms like App Store and Playstore.
1st - They do not say clearly on their website that what can and what they cannot telecast and this is the reason why they have not provided the cancellation of subscription option on their website or their app because there might be many customers who wants to cancel after they realize that renewal date is near by and because Willow people will not reply before 48 hrs … 2 days are gone and customers have their auto renewal triggered.
This clearly shows that what is the mentality of this company

Bad Update

 – 
Applemu
 – 
2021-09-26
This new version of the App is so bad. You pay $10 for a service and they play 15 second ads every time you open a live match that you cannot skip, doesn’t matter if it’s in the middle of the over. Also, every time you look at your notification screen, you lose the full screen because of a stupid white ribbon. You then need to go back and click on the live match again and there comes an ad again. So annoying, not something you expect from a streaming service.

They make it very hard for you to unsubscribe

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FordhamWarrior
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2021-09-21
Willow TV should not be in the App Store because they would not let you unsubscribe without sending multiple emails to customer service. For this reason only people should look for alternatives.
Their stand-alone subscription used to be a good value but the content they now have is useless.
I am giving 2 stars because I was able to to watch the content they had without much interruption (expect for a couple of buffering issues). However, each time I had to watch on my Samsung tv I had to validate my subscription using a mobile phone. This was very annoying.
Pros - value for money if they have the content you want to watch
Cons - hard to cancel subscription, very little high profile cricket content, does not seamlessly work across different platforms

Buggy and frustrating to use

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Anonymous Willow User
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2021-09-20
The app has changed completely with the new update and it is frustrating to use, and is very buggy in general. Anytime I enter and leave the app, there’s a white button that shows up and blocks a portion of the screen so I can’t watch the video. Also tapping on the video doesn’t get rid of the buttons and title on the top, and I always have to wait a few seconds for it to disappear which gets annoying after a while.

Easy to subscribe; very difficult to unsubscribe

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idostuffsometimes
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2021-09-12
This is one of the worst companies that I have dealt with. Subscription is easy, but there is no way to unsubscribe or cancel your subscription, either from the website or the app. You have to email them to do so, and then there is no way to know if they are actually acting on it, or if it disappeared into the void.
I emailed them to cancel, and didn't get any reply or acknowledgement, even by a bot. After a week, when my subscription got renewed for the next month, then I emailed again and asked for a refund. 3 days later, they cancelled my subscription with no refund for the extra month. The next email was ignored, and I gave up.
Folks, don't give them your money. Use VPNs and pay someone else, or just pirate streams. This company is scum and deserves to go bankrupt.

Greed and unprofessional attitude!!!

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Aspy1
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2021-09-09
So greedy that even when you log on when the play is not on it exhibits adverts. If you go to another match and even if that’s not playing you see the same adverts again, this channel doesn’t bother you are a customer or not. Even their editing or highlights for the day is cut and paste without any audio correction, it’s of lowest standards, cheap substitutes and non famous games. It’s quality over quantity. Shabby telecast and unannounced interpretations of advertisements. Every over doesn’t have to have advertisements!! It irritates you and forces you to cancel subscription.

Pay 10 bucks a month not to watch

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Moehash
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2021-07-20
This is the worst streaming platform. They don’t have most popular smart TV apps, and they can’t even integrate sling with any of them. And get this if you buy them on sling then forget about it. You watch whatever they put on. Doesn’t matter what is scheduled live they will make you watch Indian highlights over live matches that are more important. What joke of a company they are. Good knows why they are still in business. But I guess that’s usually the case for most scammers.

Better. But once again it won’t worth

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dmitche3
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2021-06-28
I’ve gone from giving this five stars down to one star and now I’m going back up to three stars.
The reason for this is the app totally screws up at times. If I don’t use it for several months I can’t watch any videos that are more than five minutes long. If I uninstall and reinstall all it starts working fine again. This is happened four times now and it’s pretty frustrating to have to reestablish credentials with my cable company as I keep forgetting the password.

Hit and miss

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daviesg6
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2021-06-10
So being and Englishman in the US I’m glad there is a way to watch cricket. However, it is annoying that Willow seems to pick and choose mid match what is going to be shown. I was watching England v NZ, tea break comes around and the match is no longer listed as available, the series is no longer listed in the fixtures.
Not happy at the inconsistent availability, and the way the video feed often cuts to a color pattern in the last session of a days play so you miss the last hour or so.
If they fix these issues I’ll upgrade to 5 stars but right now 3 is the best I can give.

Streaming service is horrendous

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DT793657109836
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2021-06-03
I do not have any other streaming service that cuts out ever. Yet, willow cuts out multiple times during games. I really do not understand why it’s so terrible. Additionally, on the app you constantly have to close it out, logout of my account and log back in.
I also do not understand why it takes commercial breaks between overs when sky clearly is not doing commercials because the commentators are clearly talking about something.
The content on the tv channel is constant replay of games. Why can’t they have analyst shows or something original.
Generally it’s a pretty terrible service and I can’t believe it’s basically the only way to watch cricket in the USA.

App works great!

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Smurf1967
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2021-02-10
I have both the Willow app on my phone and Apple TV. I have had no issues on my phone and can mirror the games to my Apple TV. I have the app on my Apple TV but for some reason the audio is not great and everything is heard twice. I am not sure what the technical issue is or how to resolve it . In the meantime, I am loving Willow. I just wish that some other cricket series was available, but I will take whats been offered.

Scam, Don’t buy it

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Randika A
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2021-01-27
Don't buy this service. This is literally a scam and they have the worst customer service, They don't have a direct line to call. You have to contact through email. This is literally a fraudulent company. They charged me twice for an annual subscription. Then I put a dispute on my credit card for the second charge. They cancelled my subscription even though I paid for an annual subscription. When I contacted their customer service they took 3 weeks to reply to my email. They said they canceled my subscription because of the dispute charge. When I asked about the first charge they didn't provide any answer. They didn't reinstate my subscription or refund the money they charged for the annual subscription. So my advice to everyone, don't buy their subscription.

No unsubscribe button

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Kiran Kaushal Kopalley
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2020-12-25
I think this is the first time I’m noticing an app which doesn’t give you an option unsubscribe whenever we want. I took a monthly subscription and when I wanted to cancel because I wasnt viewing much on Willow it has no unsubscribe button. When I enquired the process on Reddit, we have to take a long route as to emailing the team and wait forever to get a response.
To the team: Poor strategy, increase your subscribers by putting some intereting content on it rather than hiding the unsubscribe button.

Half the stuff can be viewed only if you were subscribed to a TV provider

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thesikhas
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2020-12-05
I own multiple iOS devices, fire TV and Roku. Unlike Hotstar, where everything you see on your account is viewable/playable.
Many matches on Willow don’t play on my account. I guess there is a difference between Willow and Willow Everywhere.
Looks like you will only broadcast these matches if I were subscribed to a handful of TV providers... and also paid for Willow.
Dear Willow, like most people, I am getting this App based service from you because I don’t want to be bogged down with these cable TV contracts and TV services and I think you are doing things a little backwards here and I also think it’s unreasonable that only a fraction of your matches are available for customers who use your App, while you still charge us for the full price of your service.

Works great on Apple TV but difficult to stop subscription

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NickUSA1701
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2020-09-24
I have been using willow for 1 month on my Apple TV and an iPad.
I have had great image quality watching the live games and no real issues with either application. They worked well, no freezing and most of the time I had a high quality picture.
I only plan on watching for a few months of the year so wanted to put my subscription on hold. Well there is no information in the app or website on how to do this. After searching the web found you have to send the support team an email to cancel the subscription. They replied within 48 hours to my email. They then tried to sell me a long term subscription. After I rejected that option they did confirm by email that my subscription had been cancelled. Not the way I want to manage my subscription so I will look at other options.

Developer issues with app please fix

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Hip-a-Titus B
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2020-08-20
I would like to make a few suggestions for IPhones. Please fix. First, The screen only rotates one direction for wide view when watching games instead of auto adjusting either direction the user is holding the device. Secondly, the Willow TV layout can be difficult to navigate until you learn the layout. Could be done more like other apps that are more user friendly. Lastly, it does not allow you to listen to games without the screen and app pulled up. It would be nice to be able to listen to the games without the screen having to be in the for front. Does allow user to watch Cricket on multiple platforms in great quality.

Willow subscription and free gaana+

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@VMR
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2019-09-14
I’ve got 1 year subscription and as per the add I suppose to get gaana+ access but I didn’t get any info regarding gaana+. As per the gaana+ website they are saying we can use willow login details for the same but there no option like that. I tried to reach both willow customer support and gaana as well but no response. Please don’t promote any offers if you are not able to stick to it and with no customer support is the worst part. We don’t have time to deal with this kind of silly stuff.
Willow app is working fine as of now for me but absolutely zero customer support is the worst part.

Nothing wrong with the app

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Ronakg11
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2019-09-04
I read some reviews here and didn't want to buy a willow subscription knowing how bad users' experience are. However I used it during the ashes of 2019 and realized there's nothing wrong with it (at least so far). I got a $45/year subscription which is the cheapest one around. Happy with the app and willow's service itself. Would definitely recommend this to someone looking for a live cricket watching service. I'll give it the missing one star once I have used the app and service enough and still satisfied with it.

Worst App Ever

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Kuldeep Negi
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2019-08-10
First of all user interface is from Stone Age.
1. When click on live feed , why I have to choose channel 1 or 2. What do I know what is meant. Can App Not decide intelligently which channel has best speed and good quality broadcast feed.
2. It doesn’t play live immediately and there is too much lag and no option to jump forward and go directly real live feed. At least learn from some competitive apps out there, for example HOT STAR.
3. Very quick to display advertisement in every video but failed to load actual video. Tried many times but very difficult to watch their stores videos afterwards.
4. Why to show ad, when people are paying for the app?
5. I unsubscribe your services immediately after purchasing monthly plan due to worst user interface for app and poor quality of performance and unnecessary advertisements to paid subscribers.

Good but no notifications

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Gojirra
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2019-07-14
Finally they added the ability to watch with your cable provider subscription which works.
But during the World Cup and any other match, I try to turn on alerts for the game is want to watch and I never get a notification alerting of the games start. If I wasn’t getting this as part of my cable and paid Willow directly I think I’d rate this a 3.

Bottom of the barrel

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Africanbluesman
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2019-06-28
I’ve been a willow subscriber for many years. This year in the middle of the World Cup, without warning I discovered that my premium level subscription no longer worked. Instead I was asked to start a new subscription via sling TV. Needless to say there was no warning of this, no email no nothing. When I tried to follow the instructions to subscribe via sling, the sling website devoted to willow was completely overwhelmed and I was unable to do so for days at a time. As a result I missed a huge chunk of the world cup.
Of course Willow has no incentive to change any of their policies since they are a monopoly. Just beautifies that you’re going to have a terrible customer experience with these idiots.

Streaming not great and app...meh

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yufasa
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2019-06-15
I have a very big internet pipe at home and all my other stream services works great on multiple 4K TV’s at the same time. So with that said:
For some reason streaming on Apple devices is horrible from Willow. Willow keeps dropping and you have to go out and select a server again. The reason I pay for the service is so I can watch live matches. Replays can be had elsewhere!
It is also noticeable that the frame rate is turned way down as following moving items makes you feel like you consumed a hallucination inducing drug. (The ball is very difficult to see)
The iPad app: why in the world would you not support picture in picture on iPad? Have you not heard of multitasking? I don’t know about you but most of the time I like to catch up on some things between overs or during breaks but for that you have to go out of the app...bloody ridiculous!

Worst experience for paid subscription app ever!!!

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k-azim
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2019-04-25
This app is ridiculous. Instead of creating a bridge to go between the app (willow tv) and the streaming service (Hotstar) for IPL2019, they want subscribers to download another app Hotstar which than ask you to go to another app (your tv provider) in order to watch a simple game. The message that they have where Willow asks you to go to Hotstar to watch can only be done while live match. This is beyond frustrating. There are other free ways to watch the matches online but it’s a hassle to find good quality stream but surely that hassle is better than what willow tv is offering for its paid subscribers. And on top of that there is no way to get in touch with support through app. Please save your money and your sanity and don’t subscribe.

1 Star for thinking of broadcasting cricket, Do not use it. You’re better off with hotstar

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Hulkmode007
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2019-04-02
This is a disastrous app. I can’t possibly write all the things wrong with this app. For starters here are a few:
1. Do not ever logout of the app, like ever. If you do for some reason, then god help you. It asks for a subscription, even though if you have an active one.
2. They say, they would provide credentials for Hotstar to watch content like Ipl, Upcoming World cup. First of all, this is horrible and their instructions do not work to get the hotstar credentials. It never did for me.
3. For Christ sakes, willow does not even have a customer care phone number to reach out to. All they have is email support, which is crap. I’ve reached out plenty of times only to receive a response after 2-3 days, asking me to try the same old things which I’ve told I tried already in my emails.
4. I do not recommend this to anyone. You are better off with Hotstar. I’ve asked them to refund my money which I know will not happen, to which they replied contact Apple, since you’ve used itunes for subscription. This is LOL!!! I’ve cancelled the subscription and moved on to Hotstar. Way way betterr!!! Get a coupon on slickdeals, get the one year subscription on hotstar. Much better, not like this crappy service.

Nonsense

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personal options
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2019-03-25
I have subscribed to willow on my phone on a monthly basis and everything was going well until a few days back willow telling me I have to go and login to Hotstar to have live streaming in the USA. When I check it out hotstar telling me I have to subscribe, now I already have a monthly subscription with willow, why I have to subscribe again and what happens to my money I paid willow. Willow said they partner with hotstar to give live streaming of IPL cricket in USA, since hotstar is their partner I shouldn’t have to subscribe again.

Ipl

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dd123 kumar
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2019-03-24
Willow tv always takes our precious time away from us for their business collaborations, I mean we have to do the hard work entering our login ID and passwords to follow the process to watch Ipl or any other series. Why can’t willow tv provides customer a seemless service regardless of their collaborations. I really hate to go through the process to setting up again for this we pay a premium membership price. Please take a leaf out of Netflix’s customer service and the way they handle their content sharing, collaborations with various production companies and effective policies in implementing its business model seamlessly without disturbing the customers. Please don’t redirect to another website next time in order to watch cricket , work with the new company and make sure willow tv subscribers will get to watch without any links or layers of process. We don’t Have time to babysit your team.

Would give negative stars if possible

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KingKhubaib
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2019-03-15
Either Willow needs a new product management team or burry the app for good. It used to work fine but for the past couple weeks the only thing my subscription pays for is watching “An error occurred loading this content” on my screen.
I’ve emailed the customer support about the issues but I haven’t heard back. It’s virtually impossible to watch live games at the moment.
If you’re looking for a good stream for the upcoming World Cup I’d suggest looking at other options - if the app can’t handle traffic now, it’ll be down hill, leading up to, and come the WC.

I have had no problems and I am watching great cricket.

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mg1796442
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2019-01-04
I delayed subscribing for months because of the bad reviews I read here. Eventually decided to give Willow a chance and have been watching the Big Bash and the fantastic India vs Australia test series every night. I’ve had no problems getting a good, uninterrupted feed. I wish the highlights packages were edited a bit more
professionally for when I miss the live events (commentators are often cut mid sentence) but really for cricket lovers Willow is fantastic value and has become one of my most visited apps.

Good app, but could do better with customer service

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Vvrags
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2019-01-01
The app works fine for me. Not many streaming issues. I think as one person mentioned, most of the buffering complaints on this forum have to do with internet speed and having a good router I think. They could do better with their customer service ( pick up phone call and resolve an issue immediately). They also could do better with their highlights package by covering important events that happened in the match instead of showing a batsman/team walking to the pavilion.

Need Fixes

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Patel, Mil
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2018-12-09
Excellent app to maybe just view the score, even though that updates mildly slow. Cannot watch the main highlight videos unless I send the video via text to myself so I can watch it. Doesn’t update the scorecards so I can see how wickets fell. Cannot watch matches live even though I am subscribed to willow and repeatedly click the red live button (and no, the match was not tv channel only). Can be a great app, they just need motivation to make the proper improvements. So bad that I just google the match to keep up with the score if I’m away from my tv. A shame really.

Worst customer care support team

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Ashish1183
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2018-12-08
Please don’t subscribe to willow tv. Their support team is worst. I am having issues with login to my roku app with google auto sign in. Apparently they never told that it’s not supported for tv login but allowed for account creation with google auto sign on.
When I contacted their support twice chat agent disconnected me in between. She/he had no idea what I was talking about. Sent mail to customer service and got response after two days. Response was also generic one asking me to login with user id password . They apparently donot understand the auto sign in feature use.
Tough time contacting support team who don’t understand anything. I would suggest don’t fall into this scam. They are scammers who don’t care if you loose your money. Better look for alternatives.

Not worth it.

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DP1711
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2018-11-20
This app by far is the worse app I ever used. Barely works without freezing. Half of the time it says “file not found.” For an subsection you are paying for you would expect better service. Also the quality is not as good as other apps. Not just the app even if you are using their website you have the same problem. I remember once speaking to a technician and he literally told me that I should watch the watch in 240p to avoid buffering. That’s the type of customer service they provided. They you to pay month and tell you to watch at 240p to avoid freezing. Only reason I gave one star is because you cannot give 0.

No more live coverages?

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sunnyreddy1408
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2018-11-19
I would prefer to give zero stars. I am using willow for more than an year. First of all there are no live streaming that willow is providing any more. When ever there is a series willow keep on saying they don’t have rights to telecast then why do you need 10$ subscription? Worst thing is when I reached out to customer care (which they never respond), they mentioned the telecast is on their tv channel and I need to get a cable subscription for that. Hotstar or sling would be the better provider than willow. Finally, i am not sure if they even have dedicated customer support.

HORRIBLE

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Sunj0y
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2018-07-17
I have been using willow for two years now. Would give zero stars if possible. Can you imagine watching a t-20 game while the server goes down and you have to refresh the page every over? By the end of the game you’ll probably be lucky if you can watch 29 balls through the hassle.
It would be foolish to believe the developers response to this review even if he does cause they really don’t care about customer satisfaction. I have been emailing the customer service since forever now and I don’t see any improvement. Moreover, they don’t even try to acquire rights for all the team India games!

Abysmal

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PK1148
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2018-07-03
I wish there is an option in App Store that helps a user rate a particular app ‘negatively’. I just bought(wasting $9.99) the premium Willow tv subscription to watch uninterrupted, live streaming of a cricket match and I could hardly do that. There is absolutely no way to contact the Technical Support team of Willow tv via a phone call and it meant that there is absolutely no way to get help. The so called ‘Live Chat’ that they have as part of their ‘Contact Us’ option is a virtual reality and you hardly get a response back there, forget about any assistance.
There are numerous 3rd party websites that hosts Replays of a completed match and I don’t think I need to waste $9.99 per month on Willow to do that.

Shitful but seemingly the only option

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Scales Of Justice
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2018-01-26
When it works it’s a wonder. However that is few and far between. And for the monthly subscription price it is UNACCEPTABLE. Could you imagine if Netflix wouldn’t load at all on a monthly basis? That their servers went down each week? And if they were up the buffering was slow and regularly pixelated...regardless of your whereabouts and country?
No?! Well, some Willow does this on a weekly basis and has the temerity to charge for a service they do not provide. Support is poor and automated but none of this will stop them from charging you for a service they do not provide.
Maybe it’s acceptable in India but it certainly isn’t elsewhere.

Good app for cricket streaming but missing in the updates!

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Krishna533
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2017-12-08
I’m a cricket and willow is one of the good channel that streams the cricket in live! But when it comes to the updates for the app it don’t give updates regularly to fix any issues! Now a days many apps are coming with an update to iPhone X. Cricbuzz which is also a cricket based has updated their screen size to support iPhone X resolution but willow is not updated! Love to see the cricket streaming on full size resolution!! Go willow release the update soon!!!