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Bed Bath & Beyond

Bed Bath & Beyond

Released: 2009-12-05
© Copyright 2025, Beyond, Inc.
Bed Bath & Beyond - QR Code
Version 2026.2.2
4+
Download on the App Store
Version 2026.2.2
4+
Download on the App Store
Released: 2009-12-05
© Copyright 2025, Beyond, Inc.

iPhone Screenshots

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iPad Screenshots

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Description

In the Bed Bath and Beyond app you’ll be able to streamline your shopping experience so you can achieve your dream home faster and easier than ever.
Search, browse and shop thousands of home goods right from the palm of your hand. Whether you are furnishing your entire home or just searching for a great deal or a gift Bed Bath & Beyond is the place to make shopping simple and affordable.
With the Bed Bath & Beyond app, you can:
• Shop for furniture and decor with app-exclusive deals and discounts.
• Bookmark your stylish finds in a wish list and share them with friends.
• Get instant alerts on price drops for items you're interested in.
• Store all your coupons in one convenient place.
• Check out quickly and easily with saved logins and payments.
• Track your orders from start to finish.
Download the Bed Bath & Beyond app today to experience more for every room, every home, & every budget.

What's New in Version 2026.2.2

• Join our loyalty program and earn 5% back in rewards, enjoy free shipping and returns, gain access to services, and more
• Bug fixes and performance improvements

Seller

Name

Bed Bath & Beyond, Inc.

Information

Categories

Version

2026.2.2

Size

148.8 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 17.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English

App Store: Customer Ratings

Ratings & Reviews

4.8 of 5 (141,889 Ratings)

App Store: Customer Reviews

2026-02-20

Ms M

Oh how I miss you in Idaho Falls, Idaho!!!! I loved your store!!! I RARELY did not find what I needed and always found things I didn’t know I wanted!!! 🤗
I pray you come back one day!!!
Mama Muriel
Version 2026.2.1
2026-02-14

Buyer beware

Make sure you truly want the items you’re buying as they charge you heavy for returns. Bought some stools and the color is way darker and they refuse to make it right. Charge me $80 to return the items. Will never buy anything from them ever again.
muy names is jaff
Version 2026.2.1
2026-02-11

Bad quality Worse Service

Never can get a refund It’s much closer scam
Getting worse service
DON’T WASTE YOUR MONEY
ArianaCD
Version 2026.2.1
2026-02-09

They use RXO delivery which is a scam

They will schedule a delivery date weeks out and then cancel and reschedule over and over. Google the company RXO and there are multiple claims against them with the better business bureau. You will NOT get your item any time soon. It can take months, these are coming straight from China by sea and they deceive you into thinking it is being prepped at their warehouse.
Danielbece
Version 2026.1.1
2026-01-29

Sellers are not accountable

The site is riddled with Marketplqce Sellers who set their own ridiculous return policies that are hidden in the fine print. Do not think you are getting BB&B customer service and return policies.
Tessa671
Version 2026.1.1
2026-01-07

Good luck making a return

Received an item that did not meet the descriptions displayed on the platform and there is no return option for this case. They wanted me to pay for the return and tried to charge me more than the item was worth for the return label. This store is absolute trash and does not resemble the former brick and mortar Bed Bath and Beyond. I hope they’re proud of stealing $30 from me.
negativeReview2020
Version 2026.1.0
2025-12-31

Good bye

Worst customer service l won’t be ordering anything from them again
thesharknest
Version 2025.12.2
2025-12-21

Return costs more than items purchased!

Read the fine print! Overstock bought out bb&b. Quality has tanked & returns are expensive! I bought 3 tablecloths thinking I could return whichever I didn’t like without realizing all the brick & mortar stores are permanently closed and they require you pay shipping for all returns (which they’re charging $30+ for each item)! Absolutely ridiculous. I will never shop here again.
Astral_Sponge
Version 2025.12.2
2025-12-14

Scam savings!

Joined the app to receive 20% off first order. Guess what? They “discounted” so the 20% doesn’t apply. Just price manipulation. Isn’t that illegal?
Too long trip
Version 2025.12.1
2025-12-09

Difficult app

It is difficult to get details or weight of blankets. Very important for elderly, with pain issues. So no longer interested in this app it doesn’t give enough information.
Nanny12344
Version 2025.12.0
2025-12-06

Beware of discount scams

After the original Bed Bath & Beyond went out of business. It was taken over by overstock and customer service has gone down. My order was never delivered or even shipped, and yet they still charged me full amount. The customer service is practically unreachable with weight times exceeding over two hours. Even if you reach the information you receive is unreliable. Stay away from this company.
Hrushikesh
Version 2025.12.0
2025-12-05

Fake promotion

Bad and fake promotion, when you see item in them website for 100$ and you get 20% discount it’s should be 80$ merchandise. When you search at the application and the same item , the price go up! Not recommended
Sky2.00
Version 2025.12.0
2025-11-29

App crashes and coupons expire before stated end times

I had a coupon for 25% off and they have a countdown time that pops up on the last day. It was good for a vanity I wanted but we were debating which top to get. It was getting to the last hour and a little after it had said I had 49 minutes left the app crashed and reset the coupons. The item was already in my cart and I was so confused why the discount had disappeared. I contacted support and they won’t honor the discount and I didn’t think to take a screenshot, why would I? I’m expecting the app to work and was about to purchase. I did quickly find a 20% off to use and purchased it still before the other coupon was to reportedly to end so that I could verify that I was indeed making a purchase before the advertised end time of that coupon but they won’t refund the difference and don’t seem to understand the issue. The response I get is very generic and strange. Support in these kinds of cases absolutely stinks. My husband thinks the issue has something to do with their computers having daylight savings time problems.
Brittychickz
Version 2025.11.0
2025-11-27

Beyond

It’s hard to follow the
minnie is missed
Version 2025.11.0
2025-11-24

Store closed-App is useless

I used to love this store. Unfortunately in my area they are all closed. Now they have made it impossible to use the app because I can’t update my device to accommodate the needed OS to use it. Sorry you lose BBB. My dollars will go elsewhere.
Rondaroodle
Version 2025.11.0
2025-11-10

Glitchy

This app is glitchy. I can’t see my order or log in. The chat support does not work. Honestly would not use the app or buy from here again
Toastfan69
Version 2025.10.1
2025-11-09

They will scam you

Do not accept any free offer from them such as shipment protection because they will charge 29 dollars/month from you without telling you.
rafadalecio
Version 2025.10.1
2025-10-30

20% Off Lie

Downloaded the app on my phone to get the 20% off coupon. I compared the price to the one on my computer (without the coupon) and it was only a $12 difference on a $227 mattress when it should be closer to $45.
da.thrills
Version 2025.10.1
2025-10-20

Sending me in circles

App keeps telling me update is available it must be used I update or I go to update and it just says open you open and it says you must update just keeps going around in circles and circles and doesn’t update is really getting on my nerves I was just on here yesterday and now I can’t get back on Waze. I could cancel my order but I really want the product I ordered. I’m trying to look in my cart, but it will not let me back in shaking my head. What is sha
AVhergine
Version 2025.9.1
2025-10-13

Coupons?

Why send coupons if you’re going to change the item price to something higher when the coupon is applied? Does anyone care about having customers anymore? I always appreciated the 20% off one item because I never had a time where my item was excluded. Not happy today watching my items price being adjusted to higher rendering the coupon worthless.
FL_FSU_GIRL
Version 2025.9.3
2025-10-12

Worst customers service

Customer service danced around my issue till it was too late to return it. This wouldn’t have happened with another store. Please keep away
noapp12950
Version 2025.9.3
2025-10-10

Worst support ever

On hold for literally 40 minutes only to have a customer support agent route me to a different support network to then have them route me BACK TO the original support system to wait another 40 minutes? Are you f-ing kidding me?
silverscribbles
Version 2025.9.3
2025-10-10

Exceptional Online Shop

Absolutely love this online store for their prices and their selection of products. I always seem to go back to this online shop when comparing prices and selections.
earthKidChris
Version 2025.9.3
2025-10-08

Dining table

I ordered a dining room table
That said in the description that it was 39.4 inches and it ended up to measure when I got it to be 38 inches so way too short and too small for four chairs and in order to send it back. The Customer Service was absolutely no help. I waited on hold for 55 minutes for the lady to tell me that they wanna charge me $61 for the shipping label and I have to take it back myself and I weigh about 90 pounds and the box is over 75 pounds if I want UPS to come and pick it up, they wanna charge me $98!
I advise you if you really need to order from bed Bath & beyond make sure that you’ve done your due diligence to check out the product and make sure that it’s exactly what you want because if you have to send it back, they charge you I will never order from this place again
neyneybird
Version 2025.9.3
2025-10-08

Poor Customer Service

I purchased an area rug and the rug arrive dirty. Contacted customer service and the wait time was 67 minutes, called back an hour again and it was 52 minutes. Tried their ‘chat’ feature which was with a chat or that only had 3 options (order status, track order or cancel order), after typing speak to representative, I finally got a live person. I explained my situation and sent pictures. They offered to refund or replace. I opted to replace and if they could offer suggestions on how to get the rug back in plastic. The chat agent then disappeared and I received a ‘rate your service’ survey. I typed hello and was routed back to the chat bot. Then I was put back in queue for agent only to then get a message that said ‘sorry this service is unavailable’ and another survey. Truly terrible customer service. For a rug that was supposed to be brand new but was clearly used.
NikiJ321
Version 2025.9.3
2025-10-08

Aspen Outside water fountains

Came with wrong water pump. It’s been over 6 months. Aspen company won’t reply. BB&B was to contact the company to fix the problem. Guess what, 6 months later I still have a beautiful water fountain that can’t be used. Nobody has fixed the problem !
D Breeden
Version 2025.9.3
2025-09-29

The best

I’ve always had a great experience shopping at Bed Bath & Beyond. The store has a huge selection of quality products for every room in the home—from stylish bedding and kitchen essentials to unique seasonal décor. The layout makes it easy to find what I need, and I appreciate how well-organized everything is.
Customer service is another highlight. The staff is friendly, helpful, and always willing to answer questions or offer suggestions. I’ve even had team members go out of their way to check inventory for me and make sure I found exactly what I was looking for.
Their coupons and promotions are an added bonus—you can really get excellent value for the quality of products they carry. I also like how the store has been introducing new and modern designs while still keeping the classic items I’ve come to rely on.
Overall, Bed Bath & Beyond is my go-to destination for home goods. Shopping here feels easy, enjoyable, and worthwhile every single time.
Do you want me to make this sound more like a customer Google review (short and casual) or a longer testimonial you could use elsewhere (like a website or social media)?
LonghornTrader
Version 2025.9.2
2025-09-20

Phhhht!

They have several coupon coupons available “with exceptions” For instance, if it’s on sale… So I was interested in $700 item that was not on sale. I looked at 3 other sites all had the same price which was regular price. I tried to use the activated $80 off 400 or more “Oh we’re sorry this cannot be applied to your purchase.” IDK if this is an app failure or a BBB failure.
MaMaJoxo
Version 2025.9.1
2025-09-13

Scam

Paid for couch they sent a sink
SCAMMED09/13/2025
Version 2025.9.0
2025-09-11

Unusable

The product listing grid keeps changing size from 3 columns to 4 and back, causing everything to flash obnoxiously. It took me a bit to figure out that it’s triggered by the accelerometer, so any slight nudge of the iPad turns the app into an epilepsy generator. I suspect they were trying to make a responsive layout that changes on ROTATING the device, and got it all wrong. It only takes 30 seconds to see the problem. How about testing your apps even a little bit before foisting them on the public?
seedye72
Version 2025.9.0
2025-09-06

86 minutes to reach customer service

Returns
sheills344
Version 2025.9.0
2025-09-02

Orders

Customer service
Bucket912
Version 2025.8.2
2025-09-01

Ugh

Nothing works bro the app is so slow and it’s always having errors even when I have full bars
JmDuality
Version 2025.8.2
2025-08-16

Never got my order

Ordered 8/12/25 told me it would be delivered on 8/16/25 never even got an email as to why it didn’t show up
jaspurina
Version 2025.8.0
2025-07-23

The coupons don’t work I. The app

I want to buy an item that it’s $207 and apply a 20% off coupon but it only discounts $8
Quetinick
Version 2025.7.1
2025-07-18

Rip me off once, you won’t get a 2nd chance

I really wanted to support Bed, Bath, and Beyond: I love a good comeback story and was sorry that you went out of business in the first place. But you would really be better off not listing ANY coupons at all, rather than insulting your customers with these fake “excludes everything under the sun, up to—and including—dishwater spots” coupons you use as bait on the app. That’s really small of you and a slap in the face to customers who have supported you. It’s dishonest, it’s unethical, and frankly, it’s just plain lousy. So now, I will take my business elsewhere.
RST Clerk
Version 2025.7.0
2025-06-13

Return

Ordered the wrong color rug. It was $39. They wanted $23 for return. Will not buy from them again.
gytfrdeswaq
2025-05-16

Bedspread return

The order I had for a bedspread came in and I don’t like the color I do however like the light blue how do I return and get the other one sent to me?
Charlene Lyman
Version 2024.12.0
2025-05-15

Totally confused

I placed an order with Bed Bath and Beyond for a two-piece sofa set. I placed the order onApril28th and I have yet to receive my order. On the website, I can’t cancel the order because I received notification that the warehouse has processed the order. Yet, their website continues to advertise the sale of this item and delivery in less than a week. I spoke with a representative and yet she couldn’t provide me with anymore information that I already have. I am done with any future purchases through Bed Bath and Beyond. I should have known better to continue buying merchandise from a company that closed its doors.
RJB107
Version 2024.10.0
2025-04-03

Fraudulent business practices

Order a cabinet online and these people sent me a box with only part of the pieces needed to assemble the cabinet when I called them to get resolved, they said the item was defective and gave me a phone number to call that was disconnected. This has been ongoing for two years.
Honest Ruth
Version 2025.3.4
2025-03-15

Lots of bugs!

I used the app with no issues for a little while but there have been lots of bugs recently! I can't view my orders anymore even though I'm signed in. In varies parts of the app, I am just getting an error message.
Mel567!
Version 2025.2.0.1
2025-03-05

Terrible Customer Service

In terms of the technical part of the app
it seems to be ok but I deleted it bc of the terrible customer service I experienced when I needed help with them losing my rewards. A manager was supposed to call me a few days ago and never did and they never responded to my email so I’m gone as a customer and so is the app
unhappy trial user Cathy
Version 2024.12.1
2025-03-03

Scam

I downloaded this app in order to spend the gift card my mom got me as a Christmas gift. It wouldn’t let me use it. Yes, I checked to make sure the number was right. Yes, I checked it again. It gave me a number to call “for balance inquiries” and the number was a complete sham. Recorded voice talking about medical alert buttons, then hung up on me automatically. My mom spent money for me to use here and they took it and ran.
Jakez12
Version 2025.2.1
2025-03-03

Garbage Customer Care

Terrible customer service. Does not care at all about the customer. Garbage products. I do not recommend to use unless you want scammed.
🤳snap then sell
Version 2025.5.0
2025-02-16

Search box never works

This app is maybe the worst shopping experience I’ve ever seen. You cannot use the search box ever. It just says nothing was found and to reset the filters but when you try to exit it does nothing. I’m never going to buy from here because I can’t even look up products.
HRS31390
Version 2023.6.1
2025-02-08

Terrible Customer Service

Never received my order and UPS says the tracking order I was provided with was not for my address. Now BBB only says it was delivered to my house because there is a random picture of a package at a place I have no idea where it is. Completely unhelpful, now I’ve paid for a product delivered to some random person’s house. I hope they like it
SLinUS7
Version 2024.3.1
2024-12-25

You Will Regret It

Do not order anything from this app or store unless you want to be stuck with it regardless if it works or not or the quality is terrible. They will not take returns on items where shipping is high cost. Tried to charge me $90 to return a $145 item. Just don’t. Go to Amazon, Etsy, Wayfair, anywhere but BBB. I now know why they closed all there stores.
Brian_P.
Version 2022.1.1
2024-12-25

Love This App!!

Very satisfied with my purchase from bed bath and beyond. It arrived quick and was packaged well!
MountainMan818
Version 2024.2.2
2024-12-17

Exceptional

I’ve bought and redone two cabins with most everything from barons! Love the choice of style and all the different options to choose from. Can’t stop looking at what’s next
Ruth Haines
Version 2018.12.0
2024-12-13

Hard to navigate

Please add the camera or photo fixture to look for a specific item or similar to it. Otherwise great prices
Aaaaaajaaaa
Version 2025.4.0
2024-10-18

Can’t get rid of the badge on the app icon

The app is fine. I have been able to use it fairly easily and it’s self-explanatory… It’s a perfectly fine app. My problem is that starting about two or three months ago, the actual app icon on my phone had a number in the upper right hand corner of it (called “badge“) which currently is the number “4” but sometimes jumps up to “5.” Since I live in the year 2024, I’m well aware that this means I need to go into the app and click on some various notifications, after which when I go back to my main phone screen the badges/numbers should disappear, as long as I clicked on the things they were drawing my attention to within the actual app. I have navigated through the entire menu on the app, clicking into every single sub category, and I cannot get rid of the badge/number. This is driving me crazy. I even deleted the app and re-downloaded it, and when I signed in, sure enough there was the number “4,” haunting me like an annoying ghost. If anyone at the app creator company reads this, can you please help me out? I’m considering just deleting the app altogether because I keep doing a double take every time I see these badges, as I think they are new notifications. Deleting the app does not lend itself to spending money at the company that’s paying the app developer, so I’m hoping someone can help me out. Other than that, the app is fine…it does the job.
hmknyc
Version 2024.6.0
2024-07-09

Tried to Cancel an order

I tried canceling a $700 order within a few hours after finding out the resin storage shed was made out of cheap corrugated plastic. They said because it was over 60 minutes they would have to wait for the partner to respond and there is no guarantee that my order would be canceled. They advertised this shed falsely and I called back right away to cancel. This is fake advertising if what I was trying to buy is not what I was going to get. They would not cancel my order. I called twice and asked to speak to a supervisor and they refused to let me speak to one. They sent emails with grammatical errors saying they have 1-4 business days to wait for a response. This site is a scam. They said I can’t cancel because of buyer’s remorseful. I said I’m not paying $700 for a cheap plastic shed. Unbelievable.
Gotscammed100
Version 2024.9.2
2024-01-22

Don’t waste your money with this company!

One star is being generous!!!We ordered a double bathroom vanity from BBB. I was told upon check out I would be notified to coordinate delivery. This is big for us as we do not live at the house yet we currently live in a different state. We ordered a big and expensive piece of furniture. No one called or coordinated with me about delivery as stated at check out! I received an email when delivery would be and I checked and made arrangements to be there for it. Without any notification the bathroom vanity was delivered to our driveway. Over 300lb box just put in the drive way 19 days before stated delivery. Right after a major rainstorm with flooding and with an upcoming snow storm. We live in a different state! I called customer service and they ask me to ask a neighbor to get it….You can’t just ask a neighbor to move a 300lb large piece of furniture for you! Then said it would take up to 4 days at least for the company to pick it up and hold it for us. 4 days would have left it out in the 7 inches of snow we received. No one had returned a call or email since. Unreal, unprofessional and unacceptable!
Don’t buy from BBB
2023-12-21

Scammed out of almost $1000

It’s impossible to get someone to help me with a refund of equipment I ordered so I’m having to dispute it with my bank. I ordered an elliptical almost a month ago and have been given correct tracking information (the number provided isn’t an actual tracking number) and am not able to get a refund through the app or website because they want me to return an item I never received. The pricing on the item is weird too, I ordered it for $845(ish) on sale. The normal price was $1200. When I tried to refund it they said the price was $745. The current listing is $1000. Not sure how much it really is and how much I’ll get back (if any). I don’t recommend this app or this store in general. Look up all the other scams that are happening with this company, it’s not just me. Don’t bother reading the reviews here, it was probably for an older version of the app before they were bought by the new owners and started scamming folks.
Scammed by bed bath and beyond
2023-10-01

Coupon “expired” as I was about to purchase

I spent hours today shopping for art. I did a final check with my husband and was about to purchase then within a 5 minute period, the cost went up about $100 without warning. I am guessing that a coupon expired, but there was no warning and there was no notification. My husband created an account, spun the wheel and got 15% off, then it immediately expired as well.
This app and this company is “bait and switch” and uses deceptive sales practices. I will never shop here again. I wasted many hours shopping only to almost get to the finish line (purchase) and then have the price go up because the coupon unexpectedly expired. Any joy gained from shopping and getting a “deal” was completely lost by not being able to complete the sale fairly.
just print it
2023-08-20

Scam website

Beware of Bed Bath and Beyond/Overstock new website. I placed my order at the beginning of August and was told that it would arrive on August 8th. That date passed and I contacted customer service I was told that it would ship in a week, that passed so I contacted them again to be told that they have absolutely no idea when I would receive the mirror I ordered and that I could cancel for a refund or wait. I asked to speak to a supervisor and was told that one was not available and that they would call me back in 24hrs. That did not happen. I contacted them today for the last time and was told the same. I canceled my order and am now waiting for my refund. I cannot believe that this is the way both companies have become. Do not order from them.
Lostwar3
2023-08-02

Not happy with this merger…

First you closed my Overstock account, then you buy out BBB, and now rebrand Overstock with BBB, and now you’re keeping the stores closed?? This is a military town, there aren’t many stores around here to purchase certain goods, except maybe Walmart and Target, and now you expect us to pay even more by having items shipped to us versus us going in to the stores to buy what we want, denying us the opportunity to see the merch up close and personal, to check for defects before we buy an item?? I’m not paying to have to something Shipped to me, and it’s crap quality, then because I am not satisfied, ship it back, at my cost?? NOPE! Not happening. Those other local retailers will now have all my business, even though I hate the stuff they sell. You should have just kept your original name, Overstock, at least we all would know not to buy anything from you. FYI, Your merch pretty much sucked too.
1 loyal viewer
2022-12-21

Quality Products

I’ve been shopping on Overstocked since in the very early 2000’s when there was no such thing as an an app😁. What has kept me coming back, plus downloading the app as soon as it was birthed is the quality of the items across the board and great pricing….By the way, the coupons are also FABULOUS! Overstocked has remained one of my favorite stores to shop and I promise that you’ll feel the same way if you browse around the app and find gorgeous items that you haven’t seen plastered on every other
house furnishings (& more) site/app. Love you Overstocked!!!
Crowned Queen7
2022-12-12

Highly recommended

I’ve been a member for the last 3 years. Although the prices are higher than on some other websites but you can get a good deal with discounts or coupons. I had an issue with one of my purchases which let me lose confidence in Overstock but the customer service was very nice and did his best to help me and kept following my orders. At the end, he was able to regain my confidence and I decided to continue with the membership. Although I do not buy much Overstock rewards pay for the member fee and more.
Highly recommended!
No thump access
2022-11-11

Sent wrong size & charged $18 return shipping!!!!

I thought I found an item I’ve bought before on Overstock for less expensive so I ordered it, however I went to the page where I select the size and all the different sizes were different prices. I selected the right size and somehow that got changed in checkout because when the arrived it was the complete wrong size. I tried to process the return online but when I did they tried to say it was buyer’s remorse and therefore my fault and said they were going to charge me $18 for shipping!!! It was not like I misjudged what size I needed and chose the wrong one, I knew what size I needed and selected it and somehow during their super complicated checkout process it got changed—not my fault, the app’s fault of anything. $18 would have been close to half the price of the item and completely pointless. Eventually I had to dig up their customer service phone number, which I could not find on the all anywhere, and call. The first person I spoke with told me he was going to look into something and I though I was maybe on hold or something but 5 mi it’s later I was disconnected. So I called and the next person helped me. Thankfully there was not a long hold when I called. Not sure why anyone would order from here lack of free return shipping is bad enough but $18 for return shipping on something that weighs almost nothing and comes in a super small box is theft.
JacksonBRobinson
2022-08-30

Our little resort

There was alittle hiccup with our delivery time and customer service from delivery was very quick and helpful to help resolve the issue because our contractor who was putting it together was coming on the day that the mix up happened anyway we were so impressed with how fast and caring customer service took care of the situation and us. Once we got the pergola we decided that we would get our best friends to come over and we would just try and put it together ourselves and WOW it was pretty easy, once we found the center and layed out all parts as they were labeled then it flows like water. We all had our part . I was in charge of hardware, and the guys put what was read from my best friend AKA project manager we called her together and we started 5:30pm and complete it at 11:46pm. And we are absolutely thrilled and love it. Sturdy and worth every penny.
Steinmans
2022-06-16

Site has bugs, but they are no help

I placed an order, but was charged twice and received a duplicate of the order. I wanted to return it and get my money back, but customer service said they didn’t send me anything even through the shipping label has their return address! They wanted me to call ups to “figure out who sent it”. They also have won’t refund the charge on PayPal. They want me to dispute it with my bank even though that requires canceling my card which with make my account unavailable until I get a new card to activate, so then I’ll have to go through and change my card info for all my bills. I shouldn’t be required to go through this hassle for something they did wrong! I didn’t realize ordering from this company would be such a headache. I won’t be using this company ever again if this isn’t resolved. They aren’t worth the trouble.
Drew Gardner
2022-04-05

DO NOT ORDER ANY FURNITURE OFF OF HERE!!!

I ordered furniture on here and I waited weeks past it expected delivery date for me to get it and still never got it. Then got the run around from the shipping company about what was going on when I asked what was talking so long for them to deliver my order. After weeks of getting the runaround with them and overstock they ordered me another set because I never got the first one. Waited weeks for them to deliver that order and when the order arrived to my house it was completely wrong item. Called overstock to let them know and they told me that it 3 days to process the situation and then I would hear something back from them. On top of that to get the item that I ordered it could take another 4 weeks to be delivered to my house! Place your order somewhere else because it won’t get to you in the time that they tell you or you probably won’t get the right item.
wayneH2217
2022-01-31

The warranty I purchased is now not being fulfilled by the terms!

I purchased a warranty from Overstock when I purchased a iPhone from them, the warranty says, will cover any dropped or spills or cracked screen for the iPhone until July 2022, well my granddaughter drop the phone at the pool area while in Florida.
I called and explained to the people and before I went any further
they told me it was not covered!! As I’m reading from the warranty I purchased from Overstock, they were very rude, placed me on hold for over 45 minutes or hung up on me. Very unprofessional behavior, on top of that, they transferred my call several times and I am so frustrated at how I had been treated and how they are not fulfilling the warranty I purchased from them.
I’ve spent thousands of dollars at Overstock and to be treated as I was, I will never spend another penny.
A manager was supposed to contact me regarding this and never received a call back. I am definitely having my lawyer get involved as it is fraudulent to sell a warranty to someone and not cover what the warranty was purchased for and is still valid until July 2022.
lil_daring
2022-01-29

Clunky to navigate, but about same as most.

The app is functional; a bit overly visually busy w/things other than product photos/descriptions. Could definitely be streamlined and improved.
Settings not intuitively simple to navigate, options and menu layout differ too much from site (which is an absolute nightmare aesthetically and practically).
It is what it is. On rare occasions you can find great items for a good deal; but that’s the rare case of them having something up to date from a reputable manufacturer. It’s more miss than hit. And more often than not the manufacturers are willing to discount the higher end products if you contact them directly, and offer perks that overstock cannot. For mediocre-to-decent (but limited functional life) Chinese &etc. exported-for-US-sale-products, b/c they don’t actually sell that crap in their own country, it’s as good a place as any.
Although on overage the pricing isn’t competitive with similar retailers and the shipping times are… do they transport the orders by drunken-donkey?
PLUS: overstock’s human customer support is fantastic; while there’s not much they can do for quickening transit times, they’ve always gone above and beyond every time I’ve dealt with with any of their people.
dahliaesque
2022-01-06

MY 5 STAR OVERSTOCK REVIEW!

This year has been so difficult, for so many, that it’s critical for us to make this Christmas VERY SPECIAL 🎄!! With the inability for me to physically shop, Overstock offers me the ability too do all of my shopping from my home!! The variety of items available is amazing, and the prices are spectacular! The best part, I DON’T STAND IN LINE AT THE POST OFFICE 👌, Overstock mails all of my packages FOR FREE, with tracking, and updates until package is delivered!! It does not get any better than that!! Plus, if there is any problem, you can return at no fee, that’s Overstock’s guarantee! This is why Overstock is 5 🌟 in my home!
Rymersmom
2021-11-27

Unhappy

I had an email with 20% off discount. When I added it to my cart it said “expires in 50h” so I continued to shop thinking I had time. At 11 o’clock my time I checked my cart and the coupon had expired. First I feel that you should honor midnight throughout the entire United States. But more importantly if the coupon had said it was expiring in 50 minutes or 30 minutes I would have known to make my purchases before then. But instead I continue to shop until after the coupon expired. I reached out to customer service who could only offer me a 15% coupon.
Additionally the app was extremely glitchy. When I would search for an item and scroll down many times it would “bug out” and just flipping through random items. This happen many times, it would just keeping loading or “blinking” sporadically and sometimes stop on items that were unrelated to my search. I felt like I had to keep restarting my searches and trying to figure out where I had left off, which was time consuming and frustrating to say the least.
pwn1983
2021-11-01

New Patio

I recently bought an Arlington Gazebo to enable my family to spend more time outdoors. My contractor had put it all together in 1 1/2 days. I really appreciated the pending shipping notification of arrival so I could coordinate installation with my contractors crew. We love being able to have our morning coffee or evening cocktails outside. It is large enough to accommodate a fire table and all weather conversation area and is a very inviting place to be with family and friends..I’m sure we will be enjoying it in many years to come. We have installed furniture, solar lights and will be adding a fan and electricity to enable the use of USB ports. I only wish the company has a screen add-on but over all, I am delighted with the gazebo.
senorapar
2021-10-29

Rip off

Ordered a $900 wardrobe. Shipping estimated in about 2-3 weeks. A few hours later, I changed my mind and didn’t want it anymore. I went on the app, but there was no cancelation option readily available. Had to go through customer service via text first. Representatives- I must say- have been quick to reply and polite. However, since the order had apparently already “left the warehouse” (although no shipping confirmation email had arrived yet upon my fist contact with the customer support. Oddly, I received it just shortly after I texted with the operator and for a quite earlier delivery than expected…) the nightmare started. Went back and forth with service, but long story short, I was gonna be charged $230+ for the “return” of an item I hadn’t received yet (re-ruote). Apparently there was absolutely no way around this bc the item was going to be transported by freight and not courier… Only with some imploring I managed to get a $50 discount… Bottom line: I’m paying $180 for the literal nothing. Use Wayfair, much better and more honest customer service. I typically use that, but went with overstock this once due to a better Sale on the same item. Won’t do this mistake again. App and profile are being canceled now. AMF.
ijuogrjfye12331
2021-10-22

Simply the Best

A friend of mine recommended Overstock, I’ve been having major issues buying curtains fir our newly build home, nothing in the market that I could buy, so I ordered one set of the curtains I’ve seen on the website just as a trial, I was so pleased with:
The fast shipping, packaging, the quality of the items exactly as described on the website, then I joined the O club and I’m enjoying more benefits than before, I’m collecting $$$ on every purchase to use on my next purchases.. So I’ve ordered all my windows treatments, sheers and blackout curtains, ordered a couple of chandeliers and I only just started.
Thanks you Overstock for making my stressful building a home in these days, rather fun by shopping with you.
Kudos to all of you at overstock, form the top to thee bottom, all of you are amazing.
🙏🏻💐🌈👍☀️
natuer4u
2021-08-28

All the sheep are getting slaughtered by the stupid social media sign in

I said it on a comment I just sent in. But it seems overstocks been duped into utilizing social media sign in. So the email sign in doesn’t work anymore after 40 minutes realize that it may have been converted to a Gmail sign and utilize Gmail sign in and lo and behold I am able to access the account with my full history this is on the web portal. I go to use the app and it asked me to sign in but guess what there is no social media sign in only an email sign in and since I can only access it via social media sign in because overstock converted the account I can’t access it. So how does this make any sense the only way I can use your account is on the web portal so what’s the point of the app. What’s the point of social media sign in? This is not one of those cases where you not advising the customer makes sense many times it does because customers have too many stupid questions. But in this case you’re going to have a bunch of accounts that have no history or no nothing made up with the same email address used to sign in but through a social media sign in as opposed to an email sign in you will lose customers you’re about to lose me
AramYFlor
2021-07-25

Variety! Value! Validity!

I love my shopping experience here on Overstock! The experience is exceptional for several reasons. The variety in each of Overstocks catagories is outstanding. The buyers here know that their customers have an entire ranch of budgets. I am impressed that the buyers want to include everyone! I believe without a doubt that they work hard to find unique items and this proves they value every customer and their experience here on Overstock. They care about their reputation or they never would have made it this long online. I trust their judgement based on customers ratings, products with accurate detailed descriptions, and price points on products. This trust provides me the confidence I need in order to be a return customer over and over again! Overstock ( employees) thank you for providing me with an excellent customer care experience!
NaplesDancer
Version 2021.6.1
2021-06-10

App Needs upgrade

The app filters do not function appropriate to the selections selected when researching a product. I placed an order 5 days ago and it’s still in process mode… it be nice to notify me directly of any delays or status. I also made a purchase with my husband’s credit card and shipping addresses to my account and now for some add reason when logging to my account via the application… it’s welcoming my husband with his name???? Bizarre! I have been struggling to find a way to get it back to my name and no success yet. This is the only purchase I’ve had issues . In the past I have been very satisfied with the competitive prices and delivery time. I’ll see how this order will go.
LilyJewel2020
2021-05-24

Lack of customer service

I purchased several items through overstock and unfortunately did nothing experience gray customer service or attention to my attempts to speak with customer service. If you buy from overstock and the item does not appear as you saw on the photo and you want a refund they will not refund you 100%. They change for the return shipping and reserve the right to not credit you a full refund if you’ve opened the box. It’s a company with very little regards to custome loyalty. They do not care about long term business or their reputation but rather how to keep your money and prevent you from ever doing a refund or return. Extremely horrible experience. Paid around $300 in return and thi d was only the shipping costs. So sad and expensive. Never buying from them again. You should think about it twice before purchasing from this company.
Pri Alexia
2021-05-23

Love everything about it!!

Easily finding what your looking for and more. Prices are amazing!! I was shocked when i bought an 11’x15 shag rug and non slip to go under for way less then most places i looked. I think it may have been cheaper then going and getting reminents, and I’m sure hard to find 2’ shag reminets with the non slip. And the little slide lift top coach table... I’m so excited for that! I have 2 lift top coffee tables but this little ide table that had a lift top, I love, put it in the middle of the ouch and my kids can have movie night without spills, table right there in the middle idle of them!! The prices and the earning money, I’m obsessed with this place now!!
DavesWVgal
2021-05-19

Nice

These table and chairs set is a little pricey. It is a Dining room set and a game table.....it is awesome!! Worth every penny. I have it in my kitchen
and it works perfect for us.....eat dinner and then we just flip the top over and start our game night. Fun,fun,fun. I would highly recommend this to anyone who loves to play cards games, poker and much more. My family and friends complement how beautiful the table is. I was so hesitant to purchase it cuz of the cost and I usually don’t purchase a piece of furniture
this expenses. I am so glad I bought it. Also I am disabled and have a hard time sitting and standing for more than fifteen minutes....the chairs are high Quality leather and so Comfortable, the chairs also move up and down.
I can sit in the chairs for two to three hours at a time. LOVE,LOVE,LOVE MY TABLE AND CHAIRS AND GAME TABLE COMBO!!!!!!
Skylar-W
2021-03-09

No stay away

Jsut cause this place has commercials and seems like a good idea, it’s not. Absolutely not. I hope everyone sees this review. I got an email bout needing more info to process my order after it was confirmed and so I called overstock customer care with the phone number they provide and was answer by some guy from a different county which is fine but when I asked him about the email and if it was sent by them or not he and I read the email to him and said I was worried about scams and stuff he proceeded to hang up on me. I could no longer get ahold of anyone so I texted the number and they said let me check and help further while giving me the same number to call and not helping at all.
The company seems really shady when dealing with people and they have terrible customer service skills. Beware!!
Ritmo en
2020-08-13

Ordered 3 things all 3 were canceled.

So frustrated. I ordered 2 sets of furniture and an umbrella for our pool.
- Umbrella was canceled due to having none in stock, however I was allowed to order and pay for it... I called and got my money back. Somehow my order was delivered within the next week. I’m very happy I never paid for the umbrella it broke the first day we used it.
My two sets of Adirondack furniture was 7 weeks into the at first 6-8 week estimated delivery date when I inquired it’s whereabouts (which was extended to 14-16 weeks) THEN I received an email the next day saying if I don’t get it 30 days a refund will be issued. How about just issue it now?! That only puts us at 11week! Not even at their updated 14-16week I was given the day before the email. I am very frustrated I should just go to a brick and mortar store and save myself the headache with this cheap place.
Happygoshopping
2020-05-29

Worst experience with Overstock

I am very disappointed. I ordered this rug because I liked the patterned design and look. Once ordered, it arrived very quickly.
I immediately opened the package, rolled out the carpet. Throughout the carpet was a sticky substance that made the rug look dirty and a gray line running through the carpet.
I immediately set up a return for replacement. When the replacement arrived, I opened one end of the package, turned back the rug and seen the same sticky substance, not to mention all the condensation on the inside of the clear packaging because the rug was also damp.
I immediately set up a return and refund. Overstock states they will refund your money 3-5 business days after they receive the returned item. I have a confirmation and tracking number for my return which overstock acknowledges. The return rug was picked up from my house on May 20 and is now mysteriously sitting in a warehouse since May 22 as of this posting with no further shipping information.
Why should I have to wait for the dirty, defective, wet rug to make it back to Overstocks warehouse (which is here in NJ) in order for them to refund my money?
Will not be a returning customer given my first experience with Overstock
I should have gave them a google.. check their BBB complaints. STAY AWAY!
thusismyusernsme
2020-05-17

Love this app and company

Love this app makes it easy to shop and check on your orders to see where they are and when they’ll be at your home ! You can also write reviews and earn cash back haven’t had any glitches so far like in other apps it even shows you how much you can save before ordering and if you don’t have the club o rewards and order it latter after buying and then order it it’ll give you the amount back on previous orders I ordered it after 3 purchases and received money back on all which in return almost paid for the club o it’s just a wounderful company looking out for there customers and a great app I’d recommend it to anyone !!
sew right
2020-05-15

Terrible Service

I ordered a chair and a desk for my room. The chair got here in about 3 days, which is all good. The desk I ordered did not arrive for two weeks. I texted customer service for information about it. The representative told me that it would be an additional five days on the shipping time due to COVID-19 since that warehouse was affected. Later that night, I received an email explaining about the warehouse and it would be up to 30 days before the desk ships and that if did not the order would be canceled and I would receive a refund. Today, I got a text from the company telling me that the desk I ordered was out of stock. I waited three weeks for a desk that was never going to arrive. Now I will have to struggle to find a desk before my AP test. Overall, I’ve had a really bad experience with this company and I highly suggest that you shop elsewhere.
Cassie Mentzer
2020-04-27

App appreciated

Love being apart of this company and ha big the ease to shop from the comfort of my phone when time permits. It’s the only app that isn’t riddled with glitches such as Wayfair for an example. They have great product with wonderful diversity. I’m able to put things into categories room my room for decor/updates and it hold them there for ease of relocating and transferring into cart when ready to update a room/yard/ etc. without the functionality and convenience of the app I would never be able to make time to find ideas/product/condense/and make final purchase.
decorated soul
2020-04-22

Beware of the Buy Now option

Most of the functionality of this app is pretty good. I can’t tell if the Buy Now option was created to be more efficient or to cause people to buy things they didn’t actually want. It looks exactly like the “Add to Cart” burton and is only on some items. I accidentally bought two rugs when I meant to add them to my cart to choose from later. I had thought I had cancelled them but found pending charges for them on my credit card a few hours later. Customer service told me they couldn’t do anything about it because the items had already shipped (solid BS in my opinion, this was hours later, not days), and I had the option to pay $20 to sign up for their rewards club which would have enabled me to return them free of charge or pay $25 a rug to return them via their shipping label. Overall I am pretty upset about this whole thing. It feels like I was scammed. Customer service told me I could refuse the packages when they arrive. I have done so but both are marked as delivered and not refused. I’m going to be extremely angry if they don’t ultimately get returned with my money back like customer service said would happen. So basically, be very careful or just use their website to avoid the Buy Now scam.
Zombiegopher
2019-12-16

Can’t Check Out. Can’t get any help from Chat

I am trying to simply check out. Also wanted to change my payment methods. Contacted Overstock via Chat but they are their normal useless hello. They always do the least amount possible to help. It’s as though they relish in NOT HELPING! They tell me I can’t change my payment settings unless I buy something and go to check out. So I attempted to do so but now the check out doesn’t work. They aren’t able to figure that out either. Just sent me some link to read to figure it out on my own. I’ve never seen such lazy Chat help as the Overstock help. And so arrogant too!
DucksGin
2019-11-23

Overall app is quite good but it needs...

I got a generated notice from Overstock that I have a long favorites list. Ok, I figure I’d clean it up. When removing items, as I scroll to the bottom where the aged out options are and swipe to ‘remove’, it removes the item fine but always puts the focus at the top. That makes for a lot of repetitive scrolling to find where I left off each time I remove an item. It should keep focus.
Returning to the top used to be a common and problematic issue people experienced when they reviewed an item in a search hit return list. Developers fixed that years ago. After reviewing an item, focus returns to where the user was at when they clicked to look at an item. It should be fixed in cleaning up saved lists as well. Just a thought.
MTblueslover
2019-11-12

Club O

Customer service rep Liz was awesome in assisting me with a dining set order and issues were th my account settings. I signed up for the Club O rewards program with Liz after she thoroughly explained the details and benefits and excited to order my chaise lounge through Overstock instead of another seller due to all the discounts offered! Also, she explained the Worldstock section where Overstock intentionally and thoughtfully provides an avenue in which smaller businesses and people from smaller villages with less access to the market can sell their handmade items. Love this! I am now a dedicated Overstock customer!!!
SocialWorker326
2019-08-30

Poor Communication, delivery information!

This is the first app/company I have had issues with. First off when I put in my order everything seemed great. When I would check on my delivery time it took nearly 2 to 3 days to find out that it shipped. I tried to track the delivery through the app and it would freeze up and show me nothing other than just a white blank screen. Unbeknownst to me the delivery came without my knowledge. I had to get off of work to go home and receive the delivery. Upon receiving the delivery I went back to work came back home again to begin opening up my delivery. Not even a quarter of the way through opening the package I realized that the furniture was damaged. Are used the app to ask for a replacement. It is now the 11th day from my time of ordering it is truly disappointing that I may have to potentially wait another 10 to 14 days to get my replacement. Not happy with the service.
CMacRufus
2019-07-31

Everything was late, annoying customer service.

I ordered a desk and an entertainment center for my new apartment before I ever moved in to be sure the furniture would arrive in a timely manner; they would arrive only a couple days after moving in. My entertainment center is now a week late, and my desk has been pushed back several days, maybe even a week itself. We had a minor error when we initially ordered as well, and while it was rectified, the woman on the phone held me hostage for well over an hour attempting to sell me cards, deals, etc. She struggled for 45 minutes just to correct the price of the items because they were no longer on the sale I had purchased them for. She kept asking, “Is this close enough?” as though anything other than the price I paid for it was acceptable. This is absolutely NOT the place to order from if you are really busy moving, have tons of items that have nowhere to go because your furniture isn’t there, and have to put other projects on hold because you’re waiting for them.
Elsie Robertson
2019-07-18

Not user friendly for new shoppers

After logging in I would get no further then 4 or 5 pages in trying to find the right item then the whole app would just close on me. This happened at least a half dozen times today alone and it won’t show me the color I chose when I was able to look at something. The tracking information given for shipments is not updated often enough either, one of my shipments was showing estimated delivery July 10th for the last week up until yesterday. I have found a lot of nice things I’d like to buy so I hope these inconveniences I’m experiencing are temporary. Right now I’m not real satisfied with this shopping experience so far.
trudyur1too
2019-04-22

Great Products, Horrible App

I have zero issue with Overstock products. Customer service is awful, and the app is horrific. The app saves your credit card automatically, without your permission, and when you go to purchase something, it doesn’t give you any options to pay with store credit or a different payment method (A GIFT CARD), automatically charges the card you previously used, leaving your store credit and gift card behind! Thanks Overstock. Sadly, I cancelled my order because of your horrific practice of saving one’s credit card without their permission, so I will be finding something to spend my store credit on, and regifting the Overstock gift card. Irresponsible and Unacceptable! Your customer service needs serious help, but I’m guessing you outsource that, too.
Desertdwllr
2019-04-18

Why I like Overstock and how it can be better

Overstock keeps up! O has the latest tech, easy tap access to its online departments, and lots of views for each product.
I like the honest reviews too. What’s an issue for one customer may not be one for me, for example. And when there is a problem, O, customers report, fixes it. (I hope that continues to be true!😇
Response time and shipping info comes to my email in a timely manner too!
What could be better? Well, when I scroll product info sites, there are many repeats! Very annoying. Just show us the product once as I scroll though a site. Thanks. ‘Hope you make that improvement.
Overall tip of the hat to the tech crew and the crew that chooses the variety of goods on the Overstock site. I hope they give you a good salary with great benefits. Oh, and stretch breaks too! 🎩 👑 🍀!
Sky 'n Shore
2019-04-14

Review Benefits

The application is easy to maneuver and I did receive what I needed but when I wanted additional products I somehow got to a webpage instead and found that I would much prefer to use the webpage over the application. In my situation I needed multiple rugs I ended up purchasing two when I went to the online portal and I did not use my app at the bottom of one of the items that I selected it was an option for a bundle price for three items I would’ve done the bundle price and got all my items at once if I would’ve used the online portal.
The most disappointing part about it is I wanted all three items and I would’ve paid less which you would’ve made me be inclined to purchase more items that matched now I’m hesitant to use the application at all because it seems like I get a better deal if I go through the online portal
ARaeSH
2018-09-07

Just what I wanted!

I have been so impressed with everything I’ve ordered and received from overstock ! The description on everything I have ordered is exactly how it is described. The quality goes right along with the description of the items I have received also !!! It sure takes away the anxiety of not knowing what the items are actually going to be like when you get them. Now that I have received several items, I will be ordering with confidence on everything I order in the future. One thing I will highly recommend to people is to join ClubO. It literally pays for itself!!! Thank You Overstock !!! You guys ROCK !!!!
Pappy Norm
2018-08-09

Overstock

Awesome place too buy home products. I have loved everything I have bought, I did give my comforter 5 stars before I knew it was full of bed bugs. They were crawling out of the comforter. I called the company and got know help comforter came out of China and because I didn’t but it on my bed right away they said there was nothing they could do. Took us two months to get rid of bugs and the bug bites. Still not sure there gone. This has been the only issue but still not helping is a problem so I will never order material items. I bought my dad a new rug and prayed no bugs come out of it. Was really hoping company would step up. Thanks Belinda Kyznar
Belinda Kuznar
2018-07-31

MY STORE

When I discovered Overstock online it was with rug purchases in 2014. All the purchases were for a home in Texas. Such awesome merchandise at such great affordable prices and selection. Everything purchased was exceptional and delivery notifications were on point. When I moved to Arizona 2017, I have continued to make all my purchases with Overstock to fill my needs. Beautiful and exceptional quality rugs, consoles, bookcases, side tables, bedding, shelving, kitchen gadgets and even flooring materials. Their return policy has been used several times and was. Easy and problem free. Thanks to an exceptional Company with great and reputable marketing outlets.
Blackduck Lady
2018-03-21

Outstanding service

I began using Overstock a couple hrs. ago when I came upon a chair I purchased for our cottage bedroom. I loved it and still do and paid a lot less than at the store where I initially found it. Shipping was quick, quality.. just what I expected and price? Better than ever. I have purchased several items from towels, sheets ( fantastic), robe( nice), kitchen accessories like a knife set ( love), rugs, and furniture. This is now my “go to” site for lots of purchases. I’ve passed my experience on to family and friends! They can’t believe it. They too have switched from where they were going to OVERSTOCK. The customer service is tops as well!!
sandidk
2017-11-02

Top of My List

Definitely a great app when you are looking to buy those bigger items. It shows the product as if it were right if front of you. I’ve yet to have any misgivings of incorrect colors, sizes or even prices.
Friendly user app which could not necessarily be a good think when you aren’t sure about the item
and buy it anyway. LOL.
Many people have come through my home and asked who decorated my house; as though I’d spent money on a designer when I haven’t. Overstock helps put things together for me which makes it easier to purchase or pass.
#DontLie