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Description

The Starbucks® app is a convenient way to pay in store or order ahead for pickup. Rewards are built right in, so you’ll collect Stars and start earning free drinks and food with every purchase.
Pay in store
Save time and earn Rewards when you pay with the Starbucks® app at many stores in the U.S.
Mobile Order & Pay
Customize and place your order, and pick up from a nearby store without waiting in line.
Rewards
Track your Stars and redeem Rewards for a free food or drink of your choosing. Receive custom offers as a Starbucks Rewards™ member.
Send a gift
Say thanks with a digital Starbucks Card. It’s easy to redeem a gift from email or in the Starbucks® app.
Manage cards
Check your Starbucks Card balance, add money, view past purchases and transfer balances between cards.
Find a store
See stores near you, get directions, hours and view store amenities before you make the trip.
Music
Discover what songs are playing at your local store.
Tip your barista
Leave a tip on purchases made with the app at many stores in the U.S.

What's New in Version 5.22

We've made finding store pickup options — in-store, drive-thru, and curbside pickup — easier to find throughout the app.

Seller

Name

Starbucks Coffee Company

URL

http://www.starbucks.com/coffeehouse/mobile-apps/mystarbucks

Information

Developer

Categories

Version

5.22

Size

180.7 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 11.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation), Apple Watch Series 4

Languages

English, French

App Store: Customer Ratings

All Versions

 4.8 (3,455,315 Ratings)

App Store: Customer Reviews

Cannot log in

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kmccormi
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2020-09-30
Version 5.22
I can log in fine on mobile web. App never lets me in. I have changed my password on the web three times, but the app never accepts any of them. And of course there’s no way to complete an order in the app unless you are signed into an account, so right now it’s utterly useless! Please fix.

Convenient

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MIL Mix
 – 
2020-09-30
Version 5.22
Swipe and go allows to avoid touching money that carry others germs.

Happy customer

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Groupon Worshipper
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2020-09-30
Version 5.22
Great Ap- easy and accurate. Thank you Starbucks!!

Suggestions

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b looke
 – 
2020-09-30
Version 5.22
I enjoy this app very much. It is a helpful tool to order my Starbucks faster. I do have one suggestion, though. Could it be possible to transfer stars to another app user? If I only had 149 stars, and I needed one more, someone who has this app would be able to send me the one star I need for a free drink. Love the app! Hope you consider my recommendation!

History Tab 👎

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Marcus App Review
 – 
2020-09-30
Version 5.22
I ❤️ Starbucks! However, this app was perfect until you moved the “History” tab from the home page to “My Account” page. It’s buried in “Profile” & “Transaction History”. This require extra clicks and makes it very inconvenient to leave a tip, keep track of transactions, Bonus Stars earned, Stars earned through purchases etc. Could you please put it back to the home page? What is the reason for moving it? I can’t think of anything...🤔

Pleasantly pleasing coffees

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meliv1212
 – 
2020-09-30
Version 5.22
The coffee keeps you coming back for more and the games keep you entertained! Happy Starbucks folks!

The best

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ChrisBeast300
 – 
2020-09-30
Version 5.22
Always best service! And great coffees

200 stars gone to waste

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help me 25
 – 
2020-09-30
Version 5.22
So I had the app for a long time, and now all of my stars have disappeared. I have no clue why but I went on to get something and they were completely gone and reset to 0 stars. Besides that, the app is really well made, and it works perfectly.

Improve in Matcha green latte

 – 
Taj9921
 – 
2020-09-30
Version 5.22
Specially In lactose free milk

Refreshed

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Mo Refreshed
 – 
2020-09-30
Version 5.22
Sta

Convenient!

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klul14
 – 
2020-09-30
Version 5.22
I love using the app. There’s always a long line in the drive thru and inside no matter where I go, so mobile orders are a lifesaver!

Love app dislike stores now

 – 
sallydoesgood
 – 
2020-09-30
Version 5.22
I work 35 minutes from where I live. I sometimes, rarely go to your location next to my job because this store is one of the worst when it comes to putting customers first. They don’t greet, they’re rude, they socialize way too much and they take forever to give mobile orders to customers or call out names. They make you wait which is not good for crunch time when you need to get to work and you just want to grab and go. It’s frustrating there is little sense of urgency or lack of an employee manning the mobile order window inside the store. There needs to be a better system for those orders (who do it in advance) and those who walk in to the store. I spent $6 a day 5 days a week sometimes $14 when I buy food and to wait to where I’m almost late for work is awful. If I lose my job then I can’t give you my money. Let they sink in. I’m early and punctual but this store is poorly operated.

Day by day

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Gonzalez011
 – 
2020-09-30
Version 5.22
Yay!!!!

Great EVERYTHING!!!!👊🏽😊

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Djazzyme
 – 
2020-09-30
Version 5.22
❤️❤️❤️❤️the baristas are always so friendly.

Love the convenience!

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Yana Yoga
 – 
2020-09-30
Version 5.22
I love the convenience… I wish that they had a comment section on each item to put things like, no double cup or no plastic stick.

Bad development decisions.

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SwankPeRFection
 – 
2020-09-30
Version 5.22
Thanks for moving the Purchase History and burying it under the user profile. Now it’s more difficult to find past transactions and quickly see what you were charged and gained star wise for the transaction. Why would you do that?! It’s like you guys DON’T THINK!
Also, your support phone system needs to be updated to take CallerID into account and automatically pull up the user’s account, verify security to give them access and get on with things. This whole “type in your card number” bs is getting old. It makes it cumbersome to switch into the app switcher to read the number and go back to phone and type it in. It’s just stupid to ask for that number when you can easily pull up info if the user has a number associated with their account. It’s a simple PBX programming change to pull info from your user database and crosscheck for that number vs CallerID and either take it into account or if it’s not available to prompt user for their card number, like you’re doing it now. It would help make the interaction easier for the user. If you think it’s fine the way it is now, make a call yourself to Customer Service when you’re driving... hands free, even with car integration, you still have to find the stupid card number and type it in, which can be difficult or dangerous. Ridiculous!!! It’s something you could handle in much better ways. We know you’re making bank, so update your phone system with all that money!
Also, as always, 150 Stars, i.e. $75 is still too much for a free drink or item!!! Are you serious or just think your customers are stupid?!

Poor experience

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bulabrown303
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2020-09-30
Version 5.22
This is one of the worst food apps in my opinion. When ordering through the app it allows you to pick curbside or this & that but doesn’t give you an ETA. Kind of important.
Also, I didn’t feel it was as intuitive a others. I was fine with it but I could see it being difficult for less savvy users.

Call out to baristas who recognize and call my name on mobile orders

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jaxshiloh
 – 
2020-09-30
Version 5.22
Love it when the baristas call me by name on mobilelove Love it when the baristas call me by name on mobile pickups! pickups! Love it when the baristas call me by name on mobile pickups!

My points

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Carmen K.💋
 – 
2020-09-30
Version 5.22
I love Starbucks but everytime they scan my app my points don’t go on there I also don’t see my previous purchases on the app. That pisses me off. Why am I spending all this money with y’all if I’m not even getting points.

love it

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10tori
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2020-09-30
Version 5.22
i love how on the app it shows the nearest locations the hours and what items are available . Its a quick and easy app to use!

Great and flashy

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Slvrose
 – 
2020-09-30
Version 5.22
Great and flashy

app

 – 
geraldthefrog
 – 
2020-09-29
Version 5.22
I love using the app!

Starbucks

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k3bam
 – 
2020-09-29
Version 5.22
Love using the app! Makes life so much easier!

Works like a charm, always there when I’m feeling down. :)

 – 
AZ in KS
 – 
2020-09-29
Version 5.22
Great app... it has never failed to this day. It has a glitch every now and then but nothing to shake a stick at. Simple and user friendly.

Not user friendly

 – 
ndusndgusnxgrkwbx
 – 
2020-09-29
Version 5.22
Not very user friendly. Past transactions/past orders section never updates. Notifications will randomly disappear with no where to access them again.

Great Folks

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MSetlow
 – 
2020-09-29
Version 5.22
I usually go to my Oakton, VA store & everyone is always great to see & they ALWAYS get my order perfect.❣️Thanks so very much❣️😉
Mickie

STARBUCKS REVIEW

 – 
Kat.lyn_b
 – 
2020-09-29
Version 5.22
This app makes ordering coffee easy in a whole new level. For a Starbucks addict such as myself I don’t always find the time to sit in line in the morning on my way to work and this app makes it easy to order while earning points for free drinks and toppings. 100% recommend.

No History Tab!

 – 
Newnexus6
 – 
2020-09-29
Version 5.22
The recent update seems to have removed the extremely useful history tab or relocated it to where I can’t find it. Now there’s no way to look at recent purchases, and to check to see if stars and bonus stars have been assigned. What a bad move on your part Starbucks.

Ordering thru the app

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JC91801
 – 
2020-09-29
Version 5.22
It’s so fast & easy! No fuss, you just place your order and walk in and pick it up. My 2 favorite Starbucks (Main/1st & Atlantic/drive thru - In Alhambra) has the best Baristas EVER. I can always count on a morning greeting to go with my drink. 👍🏻😍👍🏻😍

Bring Back ‘History’!!

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Thspnej5
 – 
2020-09-29
Version 5.22
We as customers deserve to see our transaction history and star redeems. Why would you remove that???

I really love my Starbucks

 – 
Lxxxxxxxxxxxxxxxxxxxxxxxxxxxx
 – 
2020-09-29
Version 5.22
I love their drinks there but there sometimes they don’t get it, they are trying to get it right.

Kind and respectful

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get her sold
 – 
2020-09-29
Version 5.22
Most all the time they remember my name and are always very courteous and polite what a great team

Puzzled

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TCM❤️
 – 
2020-09-29
Version 5.22
With the update the app doesn’t work in my Apple Watch!!!

App not working!!

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Erick is mad
 – 
2020-09-29
Version 5.22
I keep trying to log on and it keeps giving me an error. Email is correct password is correct. I deleted the app and reinstalled it. I checked for an update. Nothing is working!! It is the day I can buy a drink and get one free!! I’m so frustrated. Tried so many times

You need to get better

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aph63
 – 
2020-09-29
Version 5.22
For the 2nd time in about 4 or 5 orders, y’all forgot the Splenda in my tea. It’s not that hard. Ordering ahead is a great advance. I like it as it keeps me safe and y’all safe. I am in the store much less time. But, if my order is not right, it is not worth it.

So easy!

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Salrina
 – 
2020-09-29
Version 5.22
All locations have a line. The app has made it easy to go in & out! Love it!!!

Unique

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Jetrujillo9043
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2020-09-29
Version 5.22
The Starbucks app makes it much easier to both order and pay for drinks and pastries. It allows me to get ahead by ordering before an picking up at the selected location. Overall maintains the accounts balance and my rewards. Thank you

Delish

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forget iy
 – 
2020-09-29
Version 5.22
Stt

Best idea ever

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ash88carlyle
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2020-09-29
Version 5.22
The app helps so you don’t have to wait in line and you order your beverage exactly how you want it !!!! Love my coffee

Why does this app exist?

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There are some who call me, Tim
 – 
2020-09-29
Version 5.22
What’s the point of ordering early if even the egregiously slow timeframe of the app (15+ minutes) can’t be handled by the store?

Excellent

 – 
HillaSoCal
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2020-09-29
Version 5.22
Best user experience of any app I have. Very intuitive and friendly design. Adding gift cards, debit cards, reloading $, find stores, saving favorite orders, etc. these features are done perfectly.

Happy national coffee day☕️

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Heartland Heidi
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2020-09-29
Version 5.22
What a great day to learn how to place an order through the app and pick it up at my local Starbucks. It’s a beautiful fall day here in Iowa. Nothing better than a cold brew pumpkin latte to top it off. Thanks Starbucks❣️

Hard to update Credit Card

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SFSO PNC
 – 
2020-09-29
Version 5.22
Trying to update expiration date on stored CC

National coffee day and their online ordering tanks

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vortex44
 – 
2020-09-29
Version 5.22
Way to go Starbucks....

Katina and employees are great!!!

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BancServ Notary
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2020-09-29
Version 5.22
Katina runs a great Starbucks. She will immediately take care of any problems. She is easy to talk to and “runs a great ship”. All the employees are great! Extremely friendly and professional.

iOS 14 reduces functionality

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Terry907
 – 
2020-09-29
Version 5.22
Couldn’t use mobile order or add funds Starbucks clerk says an iOS 14 problem.

Great drinks, great service!

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Michael Reno
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2020-09-29
Version 5.22
I appreciate the prompt and courteous service. The beverages are always delicious.😋

Not working with iOS 14.0.1

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yadiqka
 – 
2020-09-29
Version 5.22
Cannot sign in on the app. I can sign in with a web browser with no problems. Please fix!

Never knows my password

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digitaloffensive
 – 
2020-09-29
Version 5.22
Never works can never login. Can change my password and then new password don’t work.