Updating

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iPad Screenshots

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Description

Dropbox lets anyone upload and transfer files to the cloud, and share them with anyone. Back up and sync docs, photos, videos, and other files to cloud storage and access them from any device, no matter where you are. And with advanced sharing features, it’s easy to share docs and send files—large or small—to family, friends, and co-workers.
Features:
• Automatically upload videos and photos from your camera roll to cloud photo storage—all in the background—for easy video sharing and photo sharing.
• Access any file in your account—even offline—and preview over 175 different file types with no special software required.
• Easily send large files by copying and pasting a link you can give to anyone, even if they don’t have a Dropbox account.
• Scan documents, receipts, IDs, photos, and more using your mobile device and transform them into high-quality PDFs, so you can view and send anywhere.
• Sync folders on your PC or Mac to Dropbox with computer backup, and recover older versions or restore deleted files with version history and file recovery.
Sign up now for your free Dropbox Plus trial. You’ll get 2 TB (2,000 GB) of storage space—that’s enough room to save files from all your linked devices. We’ve also introduced some new features as part of your Plus plan: Dropbox Passwords to store and sync passwords across all your devices and Dropbox Vault to secure and organize your most sensitive documents. And with Dropbox Rewind, you can roll back any file, folder, or your entire account, up to 30 days.
Existing Plus customers can upgrade to Dropbox Professional. With 3 TB (3,000GB), you can store all your stuff—from work projects to personal photos—and have space to spare. You and your clients can comment on most file types without leaving Dropbox. And you can protect your work with a watermark, add shared link controls, or rewind your account up to 180 days.
Before starting a trial or completing payment, you’ll see the plan price. This amount will be charged to your iTunes account at confirmation of purchase and on renewal and will vary by plan and country. Dropbox subscriptions renew monthly or yearly, depending on your plan. Your account will charged for renewal 24 hours before the end of your current billing period. To avoid auto-renewal, turn it off in at least 24 hours before your subscription renews. You can turn off auto-renewal anytime time from your iTunes account settings. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase.
Dropbox is a secure cloud solutions leader trusted by Fortune 500 companies for their most sensitive data. Over 14 million paid users choose Dropbox because they know they can count on a company that’s also dedicated to their security and privacy—no matter what they do or where they are. Let Dropbox be your all-in-one file storage, file organizer, file transfer, and file sharing solution for all your devices.
We’d love to hear from you! Join the Dropbox community: https://www.dropboxforum.com
Terms of Service: https://www.dropbox.com/terms
Privacy Policy: https://www.dropbox.com/privacy

What's New in Version 246.2

What’s new?
• You can now easily share and star your photos and files with one click in the preview screen.
• We fixed an issue that was causing the Dropbox app to consume a lot of battery. The app will now use significantly less battery and run much more efficiently!
• You can now star your favorite files and photos directly from the preview screen!
We release updates regularly and are always looking for ways to make the app better. If you have any feedback or run into issues, come find us in our forums. We’re happy to help!

Seller

Name

Dropbox, Inc.

Information

Developer

Categories

Version

246.2

Size

240.4 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 12.1 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Chinese, Danish, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Ukrainian

App Store: Customer Ratings

All Versions

 4.8 (218,660 Ratings)

App Store: Customer Reviews

Safe & Easy Cloud File Cabinet

 – 
Touradj
 – 
2021-08-20
Version 246.2
It has been the most reliable file sharing cloud base tools I have used since 2007; started as a powerful tools to communicate with my academic colleagues and student! Today it basically manages my entire practice digital workflow.

Yes

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GS_pot
 – 
2021-08-18
Version 246.2
The best thing ever

Von Mason

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haymanvon
 – 
2021-08-18
Version 246.2
Good utility

Something’s changed - be wary

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EQuinn713
 – 
2021-08-16
Version 246.2
I back up my photos from my phone and I used to regularly transfer them to my computer in yearly files. It was simple and easy. But I got sidelined by surgeries & didn’t do it for three years - and now I can’t. The files can’t be dragged - except to another location within Dropbox. They can’t be downloaded - no reason given, just a statement that it “failed”.
So be careful what you put on Dropbox, especially if you don’t want to pay over $100/year for it. Your files may be lost to you forever.

No Space

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ELLAPUP31
 – 
2021-08-16
Version 246.2
I just downloaded Dropbox to upload my beach pictures and there isn’t enough space even though there is nothing else in Dropbox.

Dropbox

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K500Blk
 – 
2021-08-16
Version 246.2
I use my dropbox for my music figure out how to let me play my music without having to exit out and open another song of mines

Can’t Link multiple accounts

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Titaniumapple1234
 – 
2021-08-15
Version 246.2
I want to Link another account - I can’t with this app. Or the Android one either.
Dropbox really needs to up their game here - Google Drive has allowed users to link lots and lots of accounts for a long time now and it’s a huge issue

Very slow

 – 
6 Years customer
 – 
2021-08-15
Version 246.2
The speed is very slow. It used to be much better. We will switch to different providers

I had 25 gb through promotions over the years

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appalcarp
 – 
2021-08-14
Version 246.2
Then you just changed the terms and tried to make me pay. Then you reduced my files to about 3gb. It is easy to use but icloud is easier. I'll just keep my pics on a Windows computer and a flashdrive since Apple can't seem to figure out how to make that easy, either.

Just Awful

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check_urself_b4_u_wreck_urseld
 – 
2021-08-13
Version 246.2
I just paid for an upgrade, and I am unable to get the features of this upgrade.
There is NO CONTACT CENTER. Everything is a bot, which doesn’t even work.
Absolutely awful I have no idea who in the right mind would choose this over Google drive

Plz add ‘select all’ option to folders!!!

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Djekbejxl
 – 
2021-08-12
Version 246.2
Great app works wonderfully for what it is. I’ve had the paid service for years and have used it a ton for work and personal stuff. Great cloud storage, accessible from everywhere.
I have been trying to use it to transfer photos between phone and computer and the lack of a ‘select all’ or ‘select inverse’ option has slowed this to a crawl. Even a ‘Export all files in folder’ or something would speed up my interactions with app x50. Would be a simple feature to add that would make transferring files so much pass hassle!!! Please help devs! Love this app, but without this feature I am going to have to migrate to another service. Great work in general, love the app and don’t want to leave.

Usually Great

 – 
Kelsea E
 – 
2021-08-12
Version 246.2
I have always loved this application but recently, the camera uploads has not been updating and won’t get all of my photos sometimes. Very frustrating!!

Background uploads over WiFi come on!!!!

 – 
JRT555
 – 
2021-08-11
Version 246.2
Title says it all. Let us do background uploads over WiFi! Went to upload 120 video files from my phone and I couldn’t use my phone for anything else for over an hour nor could I let it go to sleep!

Please add ability to print on iPhone app

 – 
Yayasha2
 – 
2021-08-11
Version 246.2
When opening file action drop down list , option to print is missing

Useless with other apps on iPad and iPhone

 – 
Mjb4987
 – 
2021-08-11
Version 244.6
Would you like to be able to open a Dropbox link from one of the various messaging apps available? Too bad! The link will take you to the App Store even if you already have the app! Would you like to import the file to any PDF reader other than adobe? Too bad! Even if it lets you find the name of the app you want to import it to, the file won’t appear in the other app!

Dropbox is perfection!!!

 – 
666God369
 – 
2021-08-11
Version 244.6
My Dropbox is a box of heaven. I can open it up and see all my memories, listen to them, look at them, watch them, all in one place. I could never have stored it all on one computer or memory card but now I have it all in one place!!! 27 years worth of memories plus 42 more years of memories of my mother before I was born!!! All the photos, videos and recordings are sorted. It’s so easy to find one I’m looking for despite how very many there are!!! This is the perfect app for storing organized data!!!

No support

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WOODINKEITH
 – 
2021-08-10
Version 244.6
Trying for a week to get support as I have retired, right now I’m paying for space but would like to downsize to the original space I had. Customer support goes to a page that says this is not available! Huh! No CS?
A great service for the past 6-7 years, now I’m not so sure it’s keeping up with its customers needs.

Good But more price options would be nice

 – 
Charrliez
 – 
2021-08-10
Version 244.6
I have been using the free option for years, it has always worked seamlessly on iOs & MacOs. Only 2 things have stopped me from upgrading, the price & security concerns. I don’t need 2 TB of Cloud storage. I only need less than 300GB. I would even be willing to pay half the price for 1 TB. I just can not justify the cost. I have been waiting years for lower plans to no avail. The second is security concerns. Some of the wording in the user agreements makes me incredibly leary.

Dropbox

 – 
impossible passwords
 – 
2021-08-09
Version 244.6
Impossible to load with out extensive passwords unable to use

Unable to export files to other apps

 – 
Whatever135890
 – 
2021-08-08
Version 244.6
Since the latest update, I’m unable to export/share files to other apps, breaking critical functionality like my password manager (keepass).

Uploads double the amount of pictures

 – 
Kristin787
 – 
2021-08-07
Version 244.6
I can’t seem to figure out how Dropbox hasn’t came up with a solution on how to avoid uploading both the edited photo and the original photo. The edited photos meaning a photo taken in portrait mode. Which is almost all of my photos. It’s very time consuming to delete the original photos when I want to save only the portrait photos. So if I take 50 pictures in portrait mode, Dropbox is uploading 100 and it’s so draining to try to sift through to see what picture I have saved to my phone.

Fraudulently Charging My Credit Card

 – 
ms puuuurrty
 – 
2021-08-07
Version 244.6
Your app keeps charging my card. I have not resubscribed to the app. You’ve done this illegally numerous times. Stop charging my credit card for your app.

Perfect!

 – 
DrBarr
 – 
2021-08-07
Version 244.6
Been using Dropbox since it was created and it’s perfect online file storage.

Great and easy

 – 
Sleepy737
 – 
2021-08-06
Version 244.6
Love Dropbox. Any changes they’ve made to Dropbox just keep making it better and more relevant to the users needs. Unlike other apps and iOS that just change for the sake of change and wind up making things slower and worse. Thumbs up Dropbox!

Pleasing user interface

 – 
TimToon
 – 
2021-08-06
Version 244.6
So glad to see the latest update, making files easy to find and sort. Great work here!

Messes up videos

 – 
Squeak🐭💩🙃
 – 
2021-08-06
Version 244.6
The layout and function of the app is great, but it makes videos super glitchy. With at least half the videos I upload, the audio and video will become completely off from each other, which is really frustrating.

Handy cloud storage for important files

 – 
Mr POTUS
 – 
2021-08-06
Version 244.6
Dropbox enables me to store my most important files for free and easily access them from any device I log into. So convenient and useful especially if you lose your device

Very hard to downgrade to free plan

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noteasytouse
 – 
2021-08-05
Version 244.6
This is the most frustrating app to try and get any support from. Once you upgrade, good luck getting your money back! There are no links to downgrade that I can find! Stay with the free plan and just delete old pics.

Simplify

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Nigilian
 – 
2021-08-05
Version 244.6
Each new release seems to get harder to use.

So Secure its unusable

 – 
mtvargas1
 – 
2021-08-05
Version 244.6
This app is ridiculous. I use the same WiFi and device every time I log into this thing. It never remembers the device, IP or my credentials. It’s advises me via email every single time I log in. If I’m downloading from someone else Dropbox forget it. The hoops I have to go thru are ridiculous. Nothing about this thing is intuitive. Ive begged for help but as with most post pandemic customer service, no help is offered. Ive tried to change the security level but there seems to be no option. The only good thing I can say about this thing is it hasn’t elected the files I have on it.

Latest update crashing

 – 
cboz
 – 
2021-08-05
Version 244.6
I love Dropbox, but this update from yesterday has it crashing, I can’t even open Dropbox on my iPad.

Beware!

 – 
Mr. Bearville
 – 
2021-08-04
Version 244.6
This app presented as though it is free. First thing it does is ask for $11.99 per month. I do not want this service. If I had known there would be any subscription fee I would not have downloaded the app. I do not authorize you to make any charges to me. I will not pay them. I want all traces of my information deleted from your organization. BE VERY CAREFUL.

Change the app icon

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bigmike0
 – 
2021-08-03
Version 244.6
Old app icon looks way better, and yea the files cache didn’t work I tried clearing it reinstalled app and all, I know a lot about iPhones and apps since iPhone 3G came out, old app icon is still better

Bad

 – 
99hotdog
 – 
2021-08-03
Version 244.6
The recent update has heavy glitches and crashes. Junk trash update that has ruined my battery. Dropbox is terrible.

Uses a ton of space, then tells you you don’t have enough space to use it

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ShoobyTaylor
 – 
2021-08-02
Version 244.5
Hey Dropbox, maybe I’d have enough space for you to upload my photos if you didn’t immediately consume over a gigabyte of my space every time I installed you! This app requires me to uninstall it and reinstall it twice a day just to keep uploading, because every time I install it, it eats up a gig and a quarter of my drive, and then it “doesn’t have enough space to upload”.

Awesome!

 – 
Dr. Thomas Maguire
 – 
2021-08-02
Version 244.5
I love Drop Box, life save when uploading my videos for a client.

Not working with Outlook app

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mommychickadee
 – 
2021-08-02
Version 244.5
I don’t know which app is the problem, but the developers need to work out what’s going on. I am unable to use Dropbox with Outlook, so it basically is useless to me for work. I am having to transfer files from Dropbox to iCloud to Outlook. Otherwise, it’s a very useful app.

Never should never be difficult

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Holiday 1973
 – 
2021-08-02
Version 244.5
Make it one size fits all and never more than one choice. You lost this one.

Sync Broken

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Htasdf
 – 
2021-08-02
Version 244.5
Since the latest update, syncing dropbox shared folder no longer syncs between PC and iPhone.

Great App

 – 
cecy12916
 – 
2021-08-01
Version 244.5
Very useful

Hard

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Sinceer7
 – 
2021-08-01
Version 244.5
It’s making it too hard to save and share files

Beware Video Files Upload

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tonygameboy
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2021-07-31
Version 244.5
Videos from my iPhone in MP4 format are being uploaded to Dropbox in formats not compatible with any video apps on my Windows computer. Years of uploading videos and now they are all unplayable! No way to get help through support as it is only generic (leave us alone) answers from a chatbot.

Not happy

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Wingdinger2
 – 
2021-07-31
Version 244.5
Dropbox as a service is great, no doubt about it. But compared to competing services they’re overpriced. My biggest complaint though is their blasted 3 device limit on free accounts. What rubbish. Nobody else does that, even Dropbox wasn’t always like that. The only way to get around it is paying an arm and a leg.

Can’t see folders

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bse_sf
 – 
2021-07-30
Version 244.5
I’d rate this a lot higher but the impossibility of showing folders by default rather than recent files makes the app much ch less useful than it should be.

New Icon

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Bereanworkman
 – 
2021-07-30
Version 244.5
New app icon is terrible. Enough to switch to another product. Please change back to what it was

Box vs Dropbox

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Will-2002
 – 
2021-07-30
Version 244.5
Not a fan of the new icon for the Dropbox app. Coloring of the icon looks awful. Preferred the shade of blue before the update.

Terrible for doing actual work on an iPad

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JeWT
 – 
2021-07-30
Version 244.5
Dropbox has become - quite literally - the biggest impediment I have to doing real work on my iPad when using Pages - which I do - I mean did until recently - a lot. While editing a Pages Document that is in my Dropbox, Pages will suddenly freeze, sometimes up to 5 minutes. Nothing brings it back, and any attempts to speed it up just result in several "conflicted copies." I will NOT - EVER - pay for more space, and am currently looking to set up a self-hosted product that performs the same function. Nothing could actually be more frustrating. BTW - I have had a Dropbox account for well over 10 years. I've had enough.

Broken feature

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Bigwhiterock
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2021-07-30
Version 244.5
I love this app so it gets five stars BUT there is a broken feature since the last update. I can no longer send a picture from apple photos to my Dropbox using the share menu. It worked perfectly before this update. Now the option is missing entirely. Help?

Would be great if it worked as designed.

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badboy2k
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2021-07-29
Version 244.5
Camera uploads from my iPhone are nothing but a major frustration.

How long does it take to upload 30 pictures from iPhone to Dropbox? Who knows!

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jmurray08
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2021-07-29
Version 244.5
I’m ‘waiting to upload’ for more than 24 hours so far. Restarted phone and PC but still… is there a way to coax crap Dropbox? recommendations for different product anyone?

Terrible

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Likes cool
 – 
2021-06-19
Version 240.2
I’ve had a Dropbox for years now and I’ve loved it! It wasn’t until last week when I attempted to open up my Dropbox app that it showed I was logged out. I did not think anything of it until I attempted to log back in. I tried multiple times until I finally did reset password. I did reset password and Dropbox gave a message saying if we find an email associated with the account then you’ll get the reset email. I waited 5 minutes and got no email so I repeated the process multiple times and got no email. I know it’s the right email because I screenshot my Dropbox account one day! Ive tried reaching out to customer care on multiple social media platforms as well as the Dropbox website and no one ever contacted me back!! It’s nearly impossible to talk to a real representative of the company!! Don’t download this app if you like poor customer service and having ur account deleted

Not working correctly! HELP! /Thanks 4 fixing

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Sparkles8961
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2021-06-17
Version 240.2
I’ve been using Dropbox on my iPhones since 2013. It always worked great until this past month. I use dropbox for my camera roll upload on my iPhone. My windows PC is connected to dropbox also since 2013, so I can copy my camera roll photos from dropbox onto my computer. For the past month the only upload that dropbox is taking from my camera roll is the videos I record. For some reason dropbox is not recognizing any photos that I take that are in my camera roll. Can you Please help fix this! Thank you.
👍“”THANKS 4THE EMAIL & THANKS 4 FIXING 😊! I did what you said about clearing the apps cache. And the photos work now. And also thank you for taking the time to email me and tell me what I needed to do. I really appreciate you caring enough to let me know. Thank you again😊””

App disables your account for no reason

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John hanti
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2021-04-10
Version 230.2
I have had dropbox for years and one day i tried to login and it suddenly says log back in again. I do it several times and it doesn’t work. After the 3rd try it disables my account. I try to go to support to write to them and it also gets disabled which makes it impossible to tell them what is going on.
You are voiceless if you get locked out. Then i go to Twitter and they don’t respond for days
I try to send them a message from a different dropbox and it says it has to be logged in from the same email you need help from which they have disabled.
I have been waiting for days and they have not emailed me back to solve the issues. I will call my legal team soon. They are horrible at helping you when you are stuck and no phone number to call. On top of that they keep charging me every month. I recommend working with a service that can be reached In crisis. Even if you have the plus account you cannot reach them unless you are logged in but if you are locked out how are you supposed to get through ??? They will say send us an email from the same account that you are locked out from but you cannot because they do mot accept outgoing emails. The staff is untrained and you can lose all your data. My legal team is ready to bash them for there shameful ways
Very low grade system. I lost so much money losing access to my files these days.
Horrible.

“Free” trial

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fitzymamaof4
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2021-03-28
Version 228.2
Someone sent me photos via Dropbox and I thought I had to have Dropbox to access or use the photos. So I downloaded the app and chose the free 30 day trial but couldn’t figure anything out so I “upgraded” I truly despise “free”
30 day trials that require your credit card information to begin and that should have given me pause before I went ahead and entered it, but these were pictures from my grandsons 1st birthday party. Now that I am trying to cancel the “free” subscription so I’m not charged at the end of the thirty days, it’s not such an easy process as to click a button. Tech savvy I’m not and navigating and trying to use Dropbox was/is not simple for me and canceling definitely is not! This is a great reminder to me to NEVER get a free 30 day trial of something that isn’t truly free. Still haven’t managed to use the app in any useful way that makes sense or is easy for a non tech person. I’m sure it’s wonderful for some folks
I just don’t happen to be one and won’t recommend it to others.

Slow to upload

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Dcarson67
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2021-03-25
Version 228.2
I’ve used this app in the past and it was ok. I needed more storage recently and downloaded it again. 1900 + pics and here I am a week later still waiting for more than 90% to upload so I can remove the files from my phone. Pics only upload when the app is open on your phone. Yup you have to stare at 2000 + to upload to their server. If your anything like me and normal, not doing anything else while waiting to upload is extremely hard to do. I use my phone for business and I could be looking at the files being uploaded only to get an email I have to respond to and then 2 hours later go to check drop box and only one file was uploaded. If the app is launched why do I have to stare at files being uploaded? Makes no sense. I should be able to do other things on my device while things are being uploaded.

So much potential, very buggy

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hr150123
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2021-03-01
Version 224.5
I’ve been using this app daily for work, for over a year now.
Every single time I create a folder and select upload photos, I will be scrolling on my camera roll and it if I’m not actively clicking photos right off the bat, it freezes and jumps to the start of my camera roll (I have 20k photos in my camera roll, going back to 2017). The only way to avoid this is by clicking upload photos, and immediately start rapidly tapping random photos until it unfreezes. I have always updated the app, and it’s done this on more than one iPhone. Still happening on my 12 Pro.
2nd issue that just started happening: I name every folder by date. Suddenly almost all my folders are out of order. They randomly just start not being organized by date as I scroll down. I make sure to select “sort by date modified” and it does nothing. No matter what I sort by, nothing changes in the order. It’s becoming very frustrating as I rely on this app for work. I’m confused by all the positive reviews because my experience has been this for several months now.

Horrible Background Battery Usage

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Parvani Symphony
 – 
2021-01-07
Version 218.2
I really love the app and it gives me the ability to share my files between my iPad and my desktop computer easily. I originially got Dropbox because Google Drive was draining my battery by constantly running in the background. Well, my battery has been draining again over time by almost 30% or more at times. I checked my battery usage and Dropbox was running in the background for 7 hours straight. Why? I looked up the issue, and someone mentioned the only way to fix it was to disable it in the File app on my device, but I don’t want to do that, because sometimes I do need to access things from that app, or move things that way. I understand that it checks the folder in Files and makes sure everything is synced to the actual Dropbox app, but 7 hours? There’s also an issue where if I upload items to Dropbox within the app, if I close the app, it stops uploading. I have to have the app open for it to finish uploading. I’ve never had to deal with that before. Not sure if these are Apple issues or Dropbox issues. I hope there’s another fix for it though, because I shouldn’t be going to sleep with my iPad at 100% and waking up to it already down to 70%. I guess I will do the temporary fix in files for now, unless I find another cloud service that doesn’t drain my battery all day.

Support

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KENO4RENO
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2020-12-16
Version 218.2
Don’t have the business Dropbox I have the lower one I don’t need a business one because I’m a single person that does not work but unfortunately there’s no support for anybody that pays $118 a year instead of the $200 a year of having a terrible time I accidentally canceled my subscription and I’m trying to re-activate it and pay and there’s absolutely no way to get a hold of anybody in the business account people will talk to you but they won’t help you because I’m not business you should have support for us as well we’re not that penny-ante that you can help us. Your response to me was do I want to change my review the answer is no and you’re not getting it I never had a business account with you ever only the personal account can you send me the splitting things to get help by upgrading it’s all about the money with you people instead of actual business in the care of the actual person insane every year I’ve been with you for over 45 years I’m done hopefully my pictures will be safe

Doesn’t work

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OneAndOnlyAlex
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2020-12-09
Version 218.2
I have tried hundreds of times to use this application in different capacities, and it does not, to even a slight extent, serve the purpose it’s intended for. My hatred for this stupid website and this stupid app goes beyond words. The frustration is difficult to articulate. The frustration is furthered by the fact that an app that can do what Dropbox is intended to do would be remarkably helpful. I have tried with four different email accounts. I’ve tried not using an email account at all, but even the simplest of tasks do not work on this useless pathetic excuse for a file storage site. If you don’t have an account and all you want to do is download or view a file in someone else’s Dropbox, forget about it. You’ll just be continuously harassed to pay for the service. If you do pay for the service, the same issue, constant notifications asking you to pay more or telling you your storage is full even when it’s entirely empty. You will find more joy and success doing something like jamming a screwdriver into your eye socket.

Feature needed!

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Fer.Oropeza
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2020-12-02
Version 216.2
Hi! I've been your client for over a year now, and I truly believe Dropbox is the best cloud storing app out there, it's the only one I pay and need honestly. I would just really love if it would give me the option of deleting what I upload, right there in the app after uploading my pictures and files. IPhone is too bad to organize pictures because they're all on the camera roll, so I usually organize them on Dropbox, but it's kind of annoying having to go back to my pictures or my files to look for the exact same archives I just uploaded and delete them manually. I don't think we need duplicate items, so if I am uploading them to the cloud it's most likely because I don't want them on my phone anymore right? That feature would save me so so much time. Thank you!

Thank Goodness for Dropbox!

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Rebecculous
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2020-10-28
Version 212.2.2
I’ve been using this app for...holy cow! Almost ten years! And over those years I’ve had 15 different devices: 1 laptop, plus numerous phones and tablets. I always install Dropbox as part of setting up any new device.
About a year ago I met a young couple in crisis, suddenly homeless after his dad died suddenly and they lived with him. The landlord locked them out as the coroner departed...anyway; I naively let them stay with me and they robbed me. The worst thing they took was every dead iPad from the last ten years and all the photos therein.
Years of photos, irreplaceable photos of children and grandchildren, even photos of older photos of my parents as newlyweds, etc...they are so precious.
Fortunately, I have Dropbox and all my photos upload automatically.

Love DB, wish I could afford you

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Jeslive
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2020-10-20
Version 210.2
I don’t remember when I signed up for DB, but over that time I’ve been able to save stuff that I couldn’t find a place to save on my iPad. Do I sound digitally challenged, I am. I realize DB must be an excellent tool for business, etc, but as an individual Im thankful to use it to keep my info safe and organized. I wish there was a low-mid level sub price, because it would be worth it to me to have a secure site I trust. I understand marketing to business and generating revenue, but I’ll bet there are lots of individuals, who don’t need 2 TB of storage, who would like a safe option with a reputable site...(and don’t want to seem like unappreciative mooches). In any case, thank you. FIVE STARS!🌟🌟🌟🌟🌟

Gone down hill

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gtw145
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2020-10-19
Version 210.2
This use to be great but now it is horrible
When I am in need and there is a issue there is no support.
The support is so bad it just as well be non existent
They have a silly chat box that serves no reason other than to frustrating you more .
Twitter support for a company is a sign someone is hiding for their responsibility. If need they don’t respond!
Not here is the worst one
A community based support meaning the owner of this community is so lazy it is passing its duty to the customers!
When I made a post it took 5 days to get a response then the person could not help .
The drop box feature and app doesn’t play well with others and is absolutely blocked by Chrome so sync a resume through Drop box is a fight every single time .
If you have important stuff you need to save don’t do here because if no improvements are made you will lose access and with lame support options that means you are left out to dry!
If your our paying for a premium services from here then you better make arrangements because any company than is unprofessional enough to charge people money without a customer support service is bad news and the reviews are starting to reflect this.
There are other options that are free with 3 times the storage of DropBox and Drive that work beautifully with all browsers so google alternatives .

Scary! Shared link - My recipient has access to my Dropbox account

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Travel brain
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2020-10-01
Version 208.2.12
Hi.
I have been using Dropbox for many years now. And it’s in my top three apps of about 200 apps in my iPhone. I will still “after this incident” give 5*.
But something SCARY happened to me today.
It goes like this.....
Today I sent five links to one of my clients. I sent the links via outlook app on iphone 11 pro. After few hours my client called me back and said "I can see ALL your folders in your DropBox Account". I went to my account shared tab, so I may delete those links. Suprisingly those links are not in the shared link list. Then I went to the security tab in settings and I changed my password. Then I logged out from dropbox in my phone, and sent an email with shared links to myself. When I click the links I received, they automatically open my dropbox, though I'm signed out. To confirm that I launched my dropbox app but it asks me to login.
Finally. I took down ALL my files and transferred them to my iCloudrive . My Dropbox account is empty now!
Anyway. I think this is a big security issue.
For now, can some one help me to expire the liniks which I sent to my client. Or is there a way to recall an email that I sent fifteen hours ago. outlook app for iphone.
please help.
thanks

DON’T DELETE THINGS OFF OF IT!

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Splazzatch56
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2020-09-24
So this is perfect. I can get things from my ox to my phone. Everything about this is useful. Except for the fact that downloading the application on your laptop never works. Nothing I ever upload on it shows up on my phones app. It’s horrible. It takes 10 times longer on the website and half the time it cancels. The website works, but the app on pc doesn’t. The big issue I have is that I uploaded it to the app on my pc. But I realized it didn’t work so I deleted off of that and went to the website. Big mistake. It deleted that ENTIRE FILE! I am not happy with that. And the thing is it didn’t even tell me it would! It didn’t even ask for confirmation! It’s a terrible thing. Please fix this and this will be perfect. Oh and one other thing. WHY DO YIU ONLY GET 5 GIGABYTES WHEN YOU DON’T PAY FOR IT. It also doesn’t help that they really overprice it.

Dropbox has been hard, but paintings look amazing

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Max sword
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2020-08-25
Version 202.3.2
Ok so really Dropbox is good at some things and amazingly competent at other things. They will not support the Dropbox app ( I didn’t know) the instructions are finally being edited for clarity and ease of understanding. Answers can be hard to get, although they reply fairly quickly, simple answers can take multiple emails.
Now the amazing way they make my digital scans of paintings is off the charts!! Stratosphere type work. The files fit the whole frame for mobile responsive design. The file handling can be screwed up to easy( layers and nested files and folders) as you learn. I had a hard time learning Dropbox, but it was mostly my fault and now I’m really enjoying Dropbox and trying to explore all the options available.

Dropbox doing everything they can to devalue the free account

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rktca
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2020-07-31
Version 200.2
I know that Dropbox needs to make money to survive but going from $0 to $120/yr is a huge leap for what is now a commodity service. I don’t need 2TB of storage and there’s nothing in between. For cloud storage all I need is like 20GB (which Dropbox doesn’t even offer). For secure cloud backup use something like Backblaze.
The new-ish three device limit is so annoying I am likely to just swap over to Box and be done with Dropbox. I have like 6 devices that I used to sync up. Removing free features certainly won’t “convince” me of the value of Dropbox paid plans and is more an indicator of how little I can trust Dropbox. Perhaps it’s intended to get rid of customers who won’t pay $120/yr.
At least they haven’t had a security breach (that I’m aware of) for a few years. Please remember to encrypt any files on Dropbox that you don’t want someone else to read.

Useless/not needed

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dicky j 12
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2020-06-04
Version 192.2
My smart phone has my resume in pdf. Form and that should be it. But no, these stupid app companies are in bed together and so I have to keep downloading app after app after app just apply for jobs. Each app just another security risk, just another way for my info to end up in the wrong hands. Might as well be you know what in a box, Totally unacceptable. Zero stars is the real review. Stop making cloud based crap we already have through oh idk the 16 other apps that do a similar job.
This is an edit...after reading some reviews I ask those people if they are using windows 98? Do you not remember that our smart phones and their services were already doing all of this? Did you not already have cloud based service through your smart phone brand or google? Why accept yet another app that is cloud based for yet another way to have your private photos and documents out in another cloud. “The devs are smart” yeah after building the same features into every other cloud based app they realized they needed another job so here is Dropbox, next year it will be “boxdrop” or “doccushare3000”! I’m sure there is some feature that is unique to Dropbox that has you all saying that it’s totally different. You mean something that could have just been added to any other cloud based service? I know it’s free but I didn’t want another app on my phone, another account, another, another, another, another......

Good features, horrible customer service

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MarlaE
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2020-05-30
Version 190.2
I’ve used Dropbox for years with no issues, although it is overpriced and their peculiar insistence on landing you on “Recents” rather than “My Files” is annoying. However, if you must purchase Dropbox, do it on their site and not via the App Store. Here’s why: They sent me a note saying my payment method (Apple) was invalid and I had to “update” my payment method with Apple or lose my paid features on May 31st. Spoke with tech support via chat and confirmed that my payment info is up to date, and that it has successfully gone through for ApplePay, dozens of other apps, and a couple of streaming services. He escalated me to someone who days later sent me a boilerplate email that showed he hadn’t read anything from the previous conversation. I replied, explaining again. No answer. I wrote back asking for an ETA on a response, as May 31 was fast approaching. No answer. Then on May *29* — two days before the supposed deadline — I got an email saying “Your account has been downgraded.” Finally managed to resubscribe by severing my payment within Apple and purchasing on their site (although now I wish I hadn’t). And *still* no response from customer service.

Long time user - one ask!

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naliye
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2020-05-22
Version 190.2
Hi there! I’ve been with Dropbox for what feels like a common law marriage length of time. I’ve been backing up all of my photos for years to Dropbox rather than keeping them in my iCloud. There is one feature however that I’m DYING for you to implement. In the Apple photos app you have this open search technology where you can search “apples” or “beach” or “Mom” and the photos get easily pulled up for you. I would be over the moon thrilled if you could build a search functionality like this to the Dropbox app. I spend so much time digging through years of images. It would take forever to move them back to iCloud just to make it easier to index but I am tempted! Thanks so much for hearing me out. Appreciate it!

It deleted my entire Desktop

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KeoniKS
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2020-04-24
Version 186.2
After a recent computer crash I had I was attempting to put things back to normal and reinstalled Dropbox. After it installed and logged in it was already full but attempted to copy and sync my entire desktop. This didn’t happen before when I first installed it and it began lagging my entire computer. So I tried deleting the folder but it took my entire desktop from my computer and multiple files ranging from personal and work. Trying to recover failed because there file box it was trying to sync was only a partial download and only had file folder names and none of the content. I’m not gonna pay for an app that will try to take on more than it can handle on the free plan. I’ve only used this app to make it easier to share files between computer to phone not entire programs from the desktop nor did I ask it to sync.
I might have screwed by a simple update for the sync computer but I never had an option for how to sync it and I usually have to initiate it but this was unexpected and stacked up on current problems.

Great app except...

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aWiiPeanut
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2020-04-14
Version 184.2
Overall this is a great app. It allows you to categorize your files just like on a computer with folders and sub-folders, etc. It is relatively easy to move files around from your ipad or phone, send them to another app to markup, and upload.
The main problem I have with this app is the buttons at the bottom of the page when you are viewing a document. They have recently added a big blue button right in the middle at the bottom that says OPEN. The grid and magnifying glass buttons to the left of that were bad enough but now I have to try and read around the big OPEN button as well. I use Dropbox a lot for quizzing myself and I’ll save questions/answers and scroll through them, answering them in my head as I go. The buttons get in the way of reading my questions because scrolling too much will show me the answer. These buttons need to be added into the top banner or lower banner and not on their own. It would make this a 5 star app for me!

One year no change

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TiredMomAndNurse
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2020-04-13
Version 184.2
A year ago I reached out for help bc all of my photos I edited on my phone or the hundreds of “portrait mode” iPhone photos were uploaded in their original mode and their “edited” portrait mode. When you click “automatic upload” it uploads your photos in chronological order with dates they were created. Which is great. On the portrait mode or any edited photo, it uploads two versions. I was going through and looking at file size and deleting the one that wasn’t edited so that my terabyte of storage wouldn’t be full.
The tip they gave me was to click “manual upload” and manually upload all of the portrait mode or edited photos that I wanted to not have doubled. I did this. The photos were not uploaded by date taken and the file names were changed. But they were not doubled.
Then, I clicked “automatic upload” to upload all of the other unedited photos and it still uploaded the edited ones I had manually uploaded bc the file names were different.
I have reached out a handful of times about having an option to click or fixing the manual upload bug that changes the file names and causes more duplicates. No changes have been made. Dropbox is the most expensive storage app but don’t expect the most expensive quality.

Attach a Dropbox File to an Email from Within Gmail Not Supported on an iPad

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SoulForce1
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2020-04-07
Version 184.2
I am paperless and use DropBox for literally everything business and personal, therefore, I find it extremely annoying and cumbersome that when composing an email using Gmail on my iPad I cannot attach a file directly from Dropbox. When I select the attach function (paper clip), the only options for attachment sources that appear are Google Drive, camera roll, and recents. The online help forums state that I should approach the problem in reverse, namely, open my file in DropBox then select Open File in Gmail. While this does open a new Gmail message with the file as an attachment, this backward workaround is useless if I already have started composing an email within Gmail because the attachment cannot be assigned to another preexisting email within Gmail. Also, there seems to be no way to attach more than one file to the same email. Email attachments are a very basic function that every user needs so I would think DropBox would make fixing this issue a priority.

Now Requires App Subscriptions

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justmyopiniontoo
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2020-02-27
Version 178.2
After years of being able to view PDFs, Spreadsheets and Documents, the app now forces one to subscribe to Adobe, Excel, etc. To what purpose? Those of us not using it for business are not trying to update anything: we’re only wanting to view documents that we generate elsewhere. Without the option of “view only,” this app has become useless and only gets one star as Apple won’t allow zero.
Edit to Response to Developer’s Reply:
I am able now to either open a password protected file for view-only by selecting the “go” key on the keyboard, bypassing the “open” icon for Excel, or ignoring the “go” key and selecting the “open” icon to follow the Excel pathway to edit the file. Thanks!
Response to Developer’s Reply:
Your reply is demonstrably false. Despite the indications in your help link, the App stopped opening Excel and PDF files that are password protected without using Excel and Adobe. There’s nothing like entering a password in response to Dropbox and then dealing with the prompt maze of those applications to finally get another password screen from them. After years of successfully entering file passwords at your prompt, this happened after *your* upgrades and before I chose to update to iOS 13.3 from 12.x. This is all on you.

All files lost and not given a refund

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Tahisha
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2020-02-12
Version 174.2
Edit: The company’s response is unacceptable to me, neither taking accountability for their lack of communication or defrauding me out of my money. I will never be using or recommending their services to anyone and with these business practices I am sure they will go out of business sooner rather than later!
I found charges on a credit card statement that I thought had been cancelled going back two years with a monthly subscription to Dropbox. Because the account was linked to an old email address that I could not recover, I lost about a thousand photos of my family and travels. When I contacted Dropbox the agent I communicated with refused to speak with me on the phone, could not recover my photos, would not refund me the monthly subscription that I had been paying for this “service” unless I gave them my credit card number over email, AND would not let me speak to anyone else. If I could give zero stars I absolutely would, this is a horrible company. Google Drive is superior in every single way and I have never had a single issue with them!!

One last thing

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Nightmare13473
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2020-02-09
Version 174.2
I’m really happy u added a Dark version to it, now I’m not straining my eyes with all the white, I never liked bright things, but to get to the point, there’s one last thing I would love for u to add to the app. I download audio files on Dropbox and I use it to listen to it when ever my WiFi decided to cut out for a few hours (ya it does that I’ve been trying to get it fixed) now it plays the files just fine, but whenever the song ends, it doesn’t go to the next one, so I have to stop whatever I’m doing, go the the app, and either replay the same song or just find a new one to listen too. And I don’t like being stopped in the middle of drawing or doing work. Is there a way u could add a media player or something? Like when u play a music or video file it just goes or opens up the media player? Plz if u can do it I’ll be very great full, I'd definitely have less distractions when I do my work.

I really wanted to like Dropbox

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Artemis12234
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2020-02-03
Version 174.2
This is a review on Dropbox in general. I wanted to use Dropbox to back up files I accumulate on both my phone and my computer over time onto a cloud. This includes work files (minimal though) and (mostly) personal photos/videos. But I have so many issues syncing files whether it be from my phone or my computer, I just can’t do it anymore; it takes way too much time. And I’ve had the paid version for a couple months now! I thought maybe Dropbox just had a learning curve but the issues are perennial. I constantly have to troubleshoot the syncing and google solutions for things like clearing the cache on my Mac. It’s like I have to treat Dropbox like a baby, only back up 50 photos at a time or it glitches and never uploads at all. Even troubleshooting pages from the Dropbox website don’t solve my problems, even if it’s only 4 simple steps.
I don’t understand—I thought DropBox was a large and reputable company used by professionals. I’m using Dropbox for mostly light, personal reasons and it doesn’t work properly. Looks like I’m going to have to back up the old fashioned way: external hard drives.

Great! But...

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Sjshdudjnrj
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2020-01-22
Version 172.3
Ok, so first off, I want to let the devs know that they did an amazing job making this app. It has a simple design, looks great, and is very user-friendly. One thing is that Google Drive offers 15GB for free, while I think Dropbox only offers 2GB. Maybe for the free version, upgrade that a little bit.
Anyway, I mainly use Dropbox over any other service, because I believe it's better, but I might have to switch to Google Drive for more free storage. The one thing that I would add to it, is shortcuts. For example, if I could have all my files in one big folder, and them scatter them across different folders using shortcuts to the same file, in the big folder. I use Dropbox to keep my music MP3's, but I can't have them in different floders without copying and pasting, which would take up twice the storage. I would have multiple folders, and ,for example, have my song in one folder, and another, without doubling the storage. I would want them both to point to the MP3 in the big folder with all my files, that I mentioned before. I would love to have this tool, and I'm sure a ton of others would. This would definitely bring you over the top better than the other cloud storage providers.
Thank you for making an awesome program for us to use!

Not worth the hassle if your expecting to store things long term

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laurenie338
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2019-12-13
Version 170.2
This was one of the first file sharing cloud apps. However, there are much better more efficient apps out there now as the way they promote cloud is old news. Now with cloud you can usually use the storage with or without being active for x amount of months etc. it will always be there so long as you don’t delete from it . That is not the case with this app and seems to be a common complaint . Many have lost important files including myself on account of not seeing a deactivation email. Moral of the story is drop box is out google cloud and icloud are in . Drop-box May as well be obsolete when compared to the other Choices now , that don’t delete your files just after 12 months of inactivity.. 🤷🏽‍♀️

Now that it’s fixed, it works well.

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Thistlelip
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2019-11-18
Version 166.2
A few days after leaving this review with a one star rating the issue was fixed. When this app is working it’s quite good.
This app was great until a few weeks ago when an update removed the ability to close a file and have the entire screen be for the titles of files. As it is now, the only way one can view titles of files that are more than seven characters or so is to start the process of moving a file which then gives a screen that shows the titles. I pay annually for Dropbox and thus have another 9 months before it will be financially feasible to switch services, but if you have not already paid for Dropbox, I cannot stress this enough, DO NOT PAY FOR THIS app. At least until such time as they correct this issue. It is practically unusable as is.

The love is gone...

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Kht2015
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2019-10-09
Version 162.2
I used to love Dropbox. Started using it when I was a student when it first came out. Now I used it mostly for ebooks in the .prc files and export directly to Kindle. Have it on both my Iphone and Ipad. But for some reason after the last update I cannot directly export those books to Kindle anymore. When I click on the file Dropbox doesn't recognize it as a Kindle document anymore and came across as data and said it is incompatible with Kindle when exporting. I have been doing it for years. It still works on my Iphone because I have not updated. I was planning to upgrade to a better account but with this issue I am about to jump ship and forget Dropbox altogether. Every major update brings more headache. I am considered tech savvy and can navigate thru pretty much major upgrade/updates on most apps. But this is just too much. I have many files in .prc and now cannot export.

Deleted all my photos

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Piano Mom 0102
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2019-10-05
Version 160.2
I received emails from Dropbox saying my account was being deleted due to inactivity. (This is a data STORAGE service. How active is one supposed to be?). Their website said data would not be deleted for 2 weeks after the user’s account was closed. I contacted customer support the day I received the email that my account had been closed. I followed the online instructions to reactivates account. However, my photos were gone!! Customer service was not able to help retrieve the photos, nor provide an explanation as to why they were deleted within hours after the account was closed.
Your data is not safe on this site, especially with the free version. Dropbox, don’t offer a free version if you are not going to protect the user’s data. I am not referring to the security of the site, but rather the lack of regard they have for the data of people using their site.
Two words: Google Drive
Bye Dropbox.

Music Player?

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moukeefe
 – 
2019-09-29
Version 160.2
I’ve been using Dropbox for years. It’s great. One thing I’ve always wanted to have though was a music player that would play consecutive songs or playlists/folders. I have many original music projects going on at any given time and I like to be able to listen to them for further writing inspirations whenever I have a free minute, which is usually when I’m riding my bike from one place to another. I end up having to look down at my phone while I’m riding in order to start the next song and it can get kinda dicey while riding a bike. I have no other issues with the app besides not being able to listen to my music files consecutively. That would make it perfect, for me anyway. Thanks, keep up the good work!

Unnecessary changes

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Geza X
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2019-07-31
Version 152.3
Sometimes simpler is better. WHYWHYWHY does everyone try to turn their apps into a social media platform? Why.
I’ve tolerated the various updates and additions because Dropbox has done one thing extremely well: transfer files and sync them to my Mac desktop. In that one function Dropbox has an unparalleled lead. But Dropbox PAPER? No, we use google docs for that and always will. Sorry. Comments? Not needed, rarely used. Sharing? YESYESYES that’s what it’s for. Sharing files. Photo sync, sure why not? I don’t use it but good to have.
I’ve watched many developers “upgrade” their apps right out of business, making them cumbersome and glitchy in the process. PLEASE STOP you have such a robust platform already! We don’t need the toys, it just makes the app messy and childish. It’s hard enough to keep things synced and shared over a variety of different uses.
I’ve been using Dropbox for maybe 10 years and run a whole business with it. Has always worked properly and stood the test of time. Your desire to compete in areas where you aren’t needed is going to downgrade what you are #1 in—transferring and sharing files easily and without confusion.

A love affair gone sour. Where’s the Integrity?

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Ti leaf
 – 
2019-07-02
Version 148.2
I LOVED the old Dropbox.
The more bells and whistles you added the worse mess my Dropbox life became.
I relied on you for when I traveled and I am a writer, and am heavily research and archive needy. It used to work for me.
Now I am somehow getting crossfeed from Microsoft Word, and the files that get into Drop Box, just show me weird icons with “data”. But no data or files. This is beyond maddening.
I upgraded to add more storage for the creative arts work my husband and I do, and now my photos are stored in some bizarre, indecipherable logic, and with over 12,000 of them...that is a drag.
I agree with every single person who said, it used to work great and the. Upgrades shoot me in the foot for several weeks of forensic admin to get it sorted. I have work to do besides the fact that customers are not paid to work for Dropbox.
Please become more user friendly else I abandon Dropbox, and move my data world to my own online island!
Thanks for taking this as not a complaint, but a call for the Integrity of the initial DropBox Platform.

Great App but very unstable after update

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KJP2U
 – 
2019-06-23
Version 146.2
I’m having the same issue as Dudebraj9000. I have an iPhone 8 and have been using Dropbox for years. I agree that the updates have had no added value other than adding additional steps.
When I’m uploading photos, I can no longer scroll down to see which photos are uploading. It jumps back to the top. Also, when I go to a photo album from Dropbox to upload photos, it will jump to photos from 2017 or 2018 unless I scroll real slow.
Also, if I “move” photos from one folder to another, it now leaves me at the folder the photos got moved to instead of the folder I was working on... really annoying. I believe that if I “copy” photos from one folder to another, it will put me back to the folder I was working on, which is the way it has always been.
Lastly, I had disconnected any auto uploads or syncing to Dropbox from the start, yet there is an album again called Dropbox with photos sitting in it... some very old photos. So I don’t know if those photos were uploaded or not. I have never auto synced my photos with Dropbox because I like having control of it.
I gave you 5 stars because I use Dropbox every day and I trust that you will fix these issues. Overall, it has been fantastic, but more so in the older versions.

Great, but lacking

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The Terroriser
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2019-05-14
Version 142.2
Dropbox was good, good for storing all my files, but it had too little space. 2 GB. For all the files I need stored, I had to make 4 TOTAL Dropbox accounts. At a certain point I realized I can’t deal with this anymore. And I look into transferring my files to Google Drive. Giving me 15 GB of storage FOR FREE! I try to export my files to drive, only exports one file. I search all around! Nowhere does it say “export to drive”. I get I could have done it manually, but we’re talking folders and 6-8GB’s worth of documents, data, pictures, and whatever else. No way.
I find a chrome extension, connect the account, let it sync my Dropbox to my drive! All of my dropboxes are COMPLETELY useless now!
Don’t get me wrong, Dropbox is great. But hey lack in storage and refuse to give you options to transfer elsewhere. They don’t want to let you go.

Garbage for how much everyone is using this service

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Zazzers
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2019-04-11
Version 136.2
My buddy has been trying to send me links on Dropbox for years and i used to always have problems with them yet I’m very computer savvy. I finally just signed up for an account because I was forced to transfer some legal documents. As far as I’m concerned dropbox is poorly designed. It should be so extremely simple yet it it is so extremely frustrating. On the desktop I have to login only to get to another page where I have to login again I go back to the first page it seems to be a verifiable page on by dropbox yet it just takes me to another login page very frustrating. Yesterday I’m trying to send the second MP4 file to my lawyer and it just won’t share it this year option is not even there. I could go on but I don’t care.
I will pretty much avoid dropbox as much as possible and look for another file sharing service like you should too !!!!

Never liked Dropbox and still don’t

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Conan the Reviewer
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2019-03-14
Version 134.2
This app is confusing and hard to use. A friend sent me a Dropbox link of a song file, and when I clicked on it I got the option to either get the song in the browser or “download the app,” which I had already done. I clocked the latter option, and it just brought me to the App Store. When I clicked open no notice appeared about the download; it just took me to the app. As far as I can tell there’s no way to search through emails or Facebook messenger from the Dropbox app to download the link.
I then went back to the link and clicked the other option, “open in browser,” which took me to a playable file but again gave me no options to download the file. I’ve always had problems with Dropbox, and the only time I use it is when someone shares something with me on it. This was one of those times, and though this was my first time using the iPhone app, I came away from it disappointed as usual.

Horrible

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donna381
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2019-01-06
Version 124.2
Useless app. Not user friendly. I spent an hour just trying to figure out how to open a file, seriously an hour, and could not get past “download Dropbox paper”. Never succeeded in opening one file, much less sharing files between devices. Googled help for this app and was told to click buttons that did not exist (but clearly should exist!). You would think an app that is supposed to help you manage documents would at least have a straightforward way to open a file. That’s the most basic thing most users would want to do and after one hour a person of at least average intelligence can’t do it. I typed the name of my document in the search bar and it told me it wasn’t found. Double checked for typos, again it wasn’t found. Tried with just one word which I knew to be contained in many of my document files... still “not found”. Ridiculous and frustrating.

Worst service ever!!!!!

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vedeta h
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2019-01-05
Version 124.2
I have been a Custumer for over 10 years no problem. I have a yearly contract with them. This year they took the money out of my account. In June 2018 and turned off my service in July 2019. I have been fighting with them for months I gave them the receipt from my account and the Apple store. The app say active until June 2019 but when I go the the app it say full must pay money. They said they didn’t get a payment so I need to pay again. I have tried to contact them. You can only talk to them though email or twitter they will not call you. They don’t respond or slow to respond. After months of trying to get in touch with them and proving I paid. They still did not turn on my service. I called the BBB on them and they never responded. Something so simple to solve has turn me off from this product and has made me find other services better than this.

🚫 Not upgrading

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The Blonde Cookie
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2018-10-29
Version 118.2
After looking down the long list of seriously bad recent reviews, I’m NOT doing the latest upgrade (operating under the theory “if it ain’t broke, don’t fix it”). What I’m using now, while far from perfect, is adequate; I don’t have to wrestle constantly with the software, and I know what workarounds I need to employ to get ‘er done, so…its not a perfect world, but no new surprises.
I already knew their customer support was nonexistent; I have a “story” of my own. I hope someone sues them for false advertising (for claiming they have customer support). I’d say it’s possible to win that in a court of law: if someone pays for a product and substantially relies on the written description of something (“we have customer service available to serve you,” or whatever is written), there’s a case to be made if the person or business incurred a provable loss due to that reliance. Hmmm… 🤔
Dropbox appears to have gone the way of so many apps - it’s all about the Benjamin’s (as opposed to quality, reliable customer support). But, of course, the less peeps employed, the better the bottom line looks. I noticed, however, that their marketing department must be working overtime. How a 4.7 star rating is possible with as many really bad (recent) reviews is absolutely beyond me.
Of course, no one would ever skew the review numbers to make an app look more attractive, would they? 🙄

Picture & Video upload is broken

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Ktobs
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2018-10-27
Version 118.2
Picture & video upload now constantly crashes. Very slow upload when it does work. Refuses to upload when the battery is low (even if its plugged in and currently charging!) If I have low battery don't you think it would be IMPORTANT to be able to upload/backup what I can before it dies?!? At the very least they should be an option that says 'continue anyway'. And if the phone is already charging I don't see why that matters? I can't upload a SINGLE picture? Really? Why does dropbox decide when I can or can't upload pics?
This used to be a great app but recently it's falling apart. The media player is missing many desired features like fast forward/rewind 15 seconds, etc.
Please fix the app! I've been a long time customer but I'm finding more frustrations than conveniences. Please fix the pic and video upload! App constantly locks up and crashes.

Great except keeps losing recent files

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Paul, just Paul ...
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2018-10-25
Version 118.2
99% of the time when I used this app, it is to do something with one of the three or four files I have most recently edited. For some reason this app keeps losing track of those, which makes it take much longer to use. Last time it was because they forced dropbox paper towns artificially find a recent list, this time the paper staff is back again and all my recent files have disappeared. There is no option to remove the paper spam from the recent list.
For bonus points they say it’s easy to contact them if you have problems about the app. It isn’t. When I finally found a way, their support page doesn’t work; it won’t let me choose a device and therefore won’t let submit a ticket. This is of course on my iPhone, the same device the app is running on, using safari, the default and dominant browser. Ridiculous.

Stop changing stuff!

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Dudebraj9000
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2018-09-18
Version 112.2
Why do you guys constantly insist on changing the whole interface of the app? Seriously. Every update things are different, and not in a good way. Also, I can’t scroll down on my synced folders anymore. It makes my files disappear when I try. This started after the recent update. I’m not one of those “let me speak to your manager” kind of people but I just had to let you know how bad my experience has been so far. Please fix it, and leave it that way unless there’s a really important bug to fix. Also gave you 5 stars because I know you’re hard working people over there and I pay for pro. Don’t hate the app, just hate the constant changes to the overall look of the app that honestly seem more like a step backward than forward.

Connect A computer

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Hotshtuf
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2018-08-06
Version 106.2
Oh my gosh! I was having a difficult time logging in on my desktop - trying to remember my password and it wouldn’t let me in. I figured I’ll just continue to use the app on my phone, until I saw the “Connect A Computer” button. I pressed it and in a matter of seconds (I’d say less than 45secs) I was able to get into my account on my desktop computer. It was just three easy steps!
I’ve been using Dropbox for almost 8 years and thought it was good but nothing outstanding enough to write a review until now. I just hate the little badge icon that appears on a document when saved in Dropbox. I hide it but it comes back... All good tho!

Five stars for completely disappointing me!!

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keilaa.17
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2018-07-24
Version 104.2
I’ve had this app for a while now. They promise to keep all your pictures safe “NO MATTER WHAT” which is all a lie! Let’s say u lose access to the account for a bit so you are inactive with it. Well without them even asking for your permission, they decide to erase your account and all the pictures you saved with it!! I completely believed them like an idiot and deleted my pictures and gave it to them so they can “KEEP IT SAFE” and without even consulting me or thinking about the fact that I have important pictures and things I actually wanted them to keep safe, they just erase and pretend like nothing ever happened. I completely do not recommend this app!! PLEASE DO NOT DOWNLOAD IT!!! GET EVERALBUM OR EVEN GOOGLE PICTURES BUT DO NOT USE THIS!!!

Too much money for notta lotta “service”

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The Notorious t.i.g
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2018-07-11
Version 104.2
After the recent update, DropBox stopped working properly for camera-roll upload on my iPad. Their solution? Remove the app, forget the network, fully restart the iPad, re-connect to the network, and re-install the app. Seriously? Good thing I have nothing else to do ... oh, wait. Basement flooded. So yeah, I have something else to do that's rather urgent. Good news is that yes, this did in fact resolve the issue, but really, I have other things to do in my life than reset apps with updates that fail. Especially when paying $75/month for the business version.
For $75 a month I expect a MUCH better UI, amazing support, in-file search (not just the file titles), and so much more. Instead, we get the un/re-install merry-go-round, an ok UI, low-availability support (US normal business hours only), and an amazingly klugey sync setup.
Heaven help you if your Mac has an external drive. What happens when you get a new Mac? It downloads everything from Dropbox again, even though all I did was remove the USB plug from the old machine to the new.
Good job, Dropbox. Well done. Now I gotta wait for 4T of data to re-synch. Their super awesome support response? Well, we told you external drives might not work as expected.
I’m totally looking for another service. Seriously, $900 a year for this? I feel like an idiot for locking myself into this “service”.