2018-03-28
Perfect
This app works well on all of my devices, even a Fire Phone! Love it on iPad and iPhone and iPod Touch. Too bad iOS 9 was dropped, though, for updates.
Updating
+34
#57 in Top Paid Apps > Productivity
iPhone Screenshots
Description
Acrobits Softphone, the perfect app for entry into the world of SIP.
*** Featuring Video calls over Wi-Fi
Check out the video tutorial and knowledgeable article at the links below.
http://www.acrobits.cz/hesk/knowledgebase.php?article=62
https://forum.acrobits.net
With loads of preconfigured providers and an extremely intuitive user interface, Acrobits Softphone is simple to configure and a delight to use. Designed for ease of use but still extremely customizable, Acrobits Softphone is both the perfect Softphone to ease new users into the world of SIP and a reliable, feature rich client for veteran VoIP users.
Business users and veteran VoIP users should also check out our business caliber SIP Client, Groundwire. Just go to More iPhone Apps by Acrobits and click on Groundwire. It contains all the features of Acrobits Softphone and more.
“Acrobits Softphone is one of the best designed VoIP on the iPhone applications available today.”
Read more: http://bit.ly/vB6dQ9
“Acrobits Softphone is my New Favorite VoIP SIP Client”
Read more: http://bit.ly/a69OZP
For the list of providers and VoIP services tested with Softphone, see http://www.acrobits.cz/about-us/partners#tab_verified-voip-operators
- Push Notifications, a reliable way to receive calls when Acrobits Softphone is closed or in the background
- WiFi Finder add-on lets you search for a nearby wifi in a database of many millions of wifi hotspots around the world
- Call recording (only available for SIP calls, will not record calls made from your GSM line)
- Backgrounding support
- Bluetooth headset support (iPhones only)
- Customizable ringtones
- Video calls, H263 and H264 codecs
- Quickdial, your favorite contacts only one tap away
- Quick import of accounts from major VoIP providers
- Excellent sound quality, supports Opus, G.722, G.711, iLBC and GSM. Make an in app purchase to add G.729 for great performance over cellular networks
- Highly configurable settings
- Native Contacts Integration
- SIP traffic diagnostic log for troubleshooting
Acrobits Softphone fans, please rate Acrobits Softphone or leave a review.
NOTE: WiFi Finder add-on is a subscription which will auto-renew monthly at the same price as your initial monthly payment (USD 0.99 or equivalent). Your subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period. Your auto-renewal can be turned off and your subscription can be managed by going to your Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
If you have an issue with Acrobits Softphone, please contact our support even if you leave a review stating the problem. We are unable to respond to reviews so even if your issue is simple to resolve, we have no way of letting you know. Acrobits Softphone is highly configurable so problems that seem insurmountable may just require a couple of adjustments to the settings.
***NOTES - IMPORTANT, PLEASE READ***
SIP - Acrobits Softphone is a SIP Client, not a VoIP service. You must have service with a VoIP provider that supports use on a standard SIP client to use it.
http://www.youtube.com/watch?v=o30z8FnozzI
VoIP over 3G - Be aware that some mobile operators prohibit or restrict the use of VoIP over their network. They may prohibit the use of VoIP or impose additional fees when using VoIP over their network. By using the app over 3G, you agree to abide by any restrictions your cellular carrier imposes and agree that Acrobits will not be held responsible for any fees or liability imposed by your carrier for using the app over 3G network.
What's New in Version 5.9.8
maintenance release. Fixes for several bugs introduced in the previous update:
- proximity-based speaker phone was not working - fixed.
- DTMF tones were not sent correctly when using CallKit and native in-all screen
- history search string is remembered between app restart, but after restart, the field is not populated. This makes the history filtered, but search string is not visible, which is confusing.
- iPhone X, XS layout issues fixed
Seller
Name
Acrobits
Information
Developer
Categories
Version
5.9.8
Size
58 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 10.0 or later
Devices
iPad mini 3, iPad mini 4, iPad Pro (11-inch), iPad (5th Generation) Wi-Fi, iPad (6th generation) Wi-Fi, iPod touch (6th Generation), iPad Pro (11-inch) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad (5th Generation) Wi-Fi + Cellular, iPad mini (5th Generation) Wi-Fi + Cellular, iPad mini (5th Generation), iPad Pro, iPad mini Retina (Cellular), iPad Air 2 (Cellular), iPad mini 4 (Cellular), iPad Air 2, iPad Pro 12.9-inch (2nd generation), iPad Pro (Cellular), iPhone 6, iPad Pro (10.5-inch) Wi-Fi + Cellular, iPhone 5s, iPad Air (3rd generation) Wi-Fi + Cellular, iPhone 7 Plus, iPad Air (3rd generation), iPhone 8 Plus, iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPhone 6s, iPhone 6 Plus, iPhone XS, iPhone XR, iPhone SE, iPad Pro (9.7-inch), iPhone 6s Plus, iPad Pro (9.7-inch) (Cellular), iPhone X, iPhone 8, iPhone XS Max, iPad Pro (10.5-inch), iPhone 7, iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular
Languages
English, Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Persian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese
App Store: Customer Ratings
Ratings & Reviews
3.5 of 5 (677 Ratings)
App Store: Customer Reviews
2017-12-04
*** Dropped iPad support *** Works well with Asterisk / PBX in a Flash
****
How about an iPad formatted, universal version, upgrade?
****
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Upgraded to 5 stars for g.729 support, and a slew of additional, excellent enhancements - not to mention the developer keeps improving and supporting an excellent VoIP client. I wish I could give him more $$$ ;-)
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Upgraded to 4 Stars for supporting calling straight over 3G. Woohoo!
----
I run my own PBX in a Flash home and office PBX, and have been looking for an appropriate client on iPhone. This does the job, and it does it very well.
Some suggestions for enhancements that would catapult this well into 5 stars territory:
- support for the G.729 codec for even better quality. Yes, G.729 costs money to license - make it an in-app purchase. I would gladly pay an additional $5 or so for that feature.
- allow customizing the ringtones
- add custom quick-buttons for VM, for example.
- aesthetic changes of the look and feel to bring it more in line with the native look of an iPhone phone app, than some avant garde retro design experiment (allow selection of different skins, to appease avant garde retro afficionados). Maybe make skins an in-app purchase. ;-)
Do these, and a shining 5 stars, and more money, will be yours ;-)
2017-09-21
keep it up!
Market your great app to all the Counterpath Bria app users who now can only get a “subscription” to use their Bria client.
Your app is great! and better than Bria!!!
2017-07-28
Updates shoved down your throat
Do not update to the latest version - the app now checks for updates and irritates you with pop-up messages every time you make a call. Updates shoved down users' throats are absolutely unacceptable! Settings has no way of disabling this annoying behavior. I now looking for a replacement app.
2017-07-10
Updates
Thanks for keeping this app up to date!
2017-07-05
Background battery usage high
With the may 17 update the app is heating up the phone and burning the battery down quickly while in the background. Apples battery usage tool shows this is the culprit. I ran a year or so old version before this and didn't have any battery issues with the same voip provider and phone hardware (6s+).
An extra star because this no longer is pre-emptied by regular LTE phone calls.
2017-01-10
Will be 5-star with SIMPLE support
Please add SIMPLE message support, it is very useful.
2017-01-09
can't work incoming call in push service
i use samsung070 in korea.can't work incoming call in push service.i can't hear voice or caller can't hear my voice. i had used it well.after update,I can't use push service.
2017-01-06
Calls don't come through after app times out.
I'm using an iPhone 7, and if you don't manually open this app at least once every few hours, calls won't come through.
Not reliable, not a background service. Garbage.
2016-10-05
Broken
Last update for ios10 broke it for ios9 and it won't even install. The install hangs and the app cannot be used
2016-09-23
Integration into iOS 10 makes this a winner
I don't usually leave reviews, but it is SO WORTHWHILE to be upgraded to iOS 10 and using this app. The ability for this Softphone to integrate into the lock screen for call pick ups and the regular iOS Phone app is phenomenal!
2016-09-15
Crashes instantly on os 10
Total failure
2016-06-09
Works great!
Using it on 6S Plus and 5S. The best SIP softphone out there. Great support! Use it with 6 accounts in multiple countries. Very stable.
2016-04-29
not working
fix
2016-04-26
Doesn't work on iPhone 6s and 5s." (9.3.1)
It closes application after 2 seconds after start
2016-04-01
Crashes on open.
Crashes on open in iOS 9.3.
2016-03-30
Last update is bad!!!
App crashes instead of connecting to call when opening from push notification or manually from home screen!!! Please fix ASAP.
2016-03-28
Crash
The App is crashed
2015-11-14
Great voip app. Ongoing updates to enhance!
Great VoIP app, supports multiple providers and push notices. Best of all, the app over the past year get enhancements.. So it's supported well by the developers.
2015-09-27
Great VOIP client
I’ve been using it for 2 years with no troubles. Plenty of features and configuration options. Push notification works well without requiring the app to run in background, so saving battery life. My voip provider, CallCentric, requires a “1” before all US phone numbers, and this app will automatically add that to any contact that doesn’t already have a leading “1”. Very convenient.
2015-07-18
Best Sip phone on AppStore
Well, I have been using this app a quiet a long time and I realized that it has less then 5 star and got surprised. Incoming calls with Push is amazing. You get to use your VoIP on 3G flawless (maybe they are the first one offered this). I recently purchased Bria to see if there is anything exciting because of their star rating, but honestly nothing new or better. So I decide to write this review. I would highly recommend this app over other paid apps. I wish there was iPad specific version.
2015-06-16
Refund
How do I get a refund on this product? I ordered it accidentally.
2015-06-13
Great app for travelers
This has proven to be immensely useful while traveling. While in the U.S. I have a local SIM with unlimited voice&data, and can easily point my "native" number to SIP calls, and have Acrobits Softphone notify me when I have an incoming call to my native cell - without hanging in the background and eating battery. Purchasing g.729 codec might seem to be expensive but 100% worth it. One missing feature I'd like to see is ability to set "route to SIP" in the app (e.g. for Megafon). Otherwise really appreciate the amount of work put in this truly useful app.
2015-06-03
Google Voice support removed
Still the best VoIP app available. For those of you who used the Google Voice feature it is no longer available. Not listed in the list of services and not listed on the help desk. A warning or update
saying it was being removed would have been nice. Would have submitted a support ticket but the CAPTCHA on the support sure says "Invalid Site Key" and will not let me submit a ticket...
2015-05-30
no longer works with Google Voice
support not responding, app stopped working with Google Voice
2015-04-04
Awesome app very happy realize after using several week!
I am revising my review! This uses your cellular data if no wi-fi
However It is taking very small amount of data 'Ex:I spoke around 30 min on the cellular data took only 10 mb' I feel it is very small and crustal clear voice on LTE that to while driving! So I am very happy with this app so for! Would be good if it works on cellular minutes!
2015-01-28
Excellent
stable, works great. It has a good sip stack and the developers seem to understand what they are doing
2014-12-19
Worst quality in latest version
Poor call quality with wifi also. Hope it will be fixed next version
2014-12-03
Push doesn't work
The only reason I purchased this was so push notifications would work but they don't.
UPDATE:
Now push works but I realized this app can't handle but one call at a time, even if it is put on hold
2014-10-18
Cannot attend calls when phone is locked
When I attend the calls on iPhone it takes me to the unlock screen and by then the call is hung up. But the history records it as accepted where I could never speak
2014-09-28
A must
Very fast from app launch to calling. A must have for anyone with an iphone and poor cellular coverage. As long as you have wifi, you can make calls - even on iphones that didn't get wifi calling in iOS 8 such as the iPhone 5. You just need to pair it with a voip service.
2014-08-01
Version 5.5.1 (BAD UPDATE)
This is a really great phone app compared with others out there. However 5.5.1 just created problems where everything was working fine previously with just the 5.5. The issue is my VoIP won't ring consistently anymore if at all with this 5.5.1 update!
Please stop breaking the app with updates that are suppose to be fixing things!!
2014-07-20
Excellent
Pleas bring the new UI to the ipad as well, then this app can get 5 stars.
2014-07-08
Excellent
This app has always been very reliable and complete for SIP. The new UI to match iOS 7 is a bit late, but very well executed.
2014-06-05
Need improvement
Out of many soft phon I used so far this one is worst.
Issues
Calling back a number not works if I am trying to call back from my missed call. I need to call dial to get connected . In case clicking from missed call error will be displayed
Audio not going to Bluetooth device. Inconvenient while driving
No option for Poor coverage area. Vonage soft phone has option to get connected on your cell phone by incoming call
2014-04-21
Very good
It is great app, just need to fix the bottom display in iPhone 5
2014-02-19
Great for business as well as personal use
Using it for work and it is very reliable
2014-02-05
（≧∇≦）
o(^_-)O
2013-12-17
Won't open crashes
Please fix iphone 4 ios 6 previous version good now crashes won't open
2013-12-04
Works perfect with VoipSysCom
I strongly recommend this app for VoipSysCom users. Great performance, great UI and excellent voice quality. Best voip application value for money.
2013-10-27
Bog fraud application
Got it for unovon SIP which it promises.. But unovon doesn't work
2013-10-16
Used to be good, now crashes all the time
Please fix
2013-10-10
Crap.....
Don't buy it
2013-09-29
Bluetooth not working with update
I wish developers would check their updates before releasing an update. iOS 7.02 and the most recent update of this app broke Bluetooth audio
2013-09-12
Excelent App.
Thanks for update...
Thanks for all!
2013-09-12
Removed all of my SIP accounts!
This new update removed all of my SIP accounts and settings!
2013-06-25
KinKin
Cant even register to my voip server, paying 7$ for this stupid app, not at all worth it.
2013-05-29
Отличная программа
Отличная программа, использую несколько лет. Одновременно подключено более 5 аккаунтов от разных sip провайдеров.
2013-05-16
Almost good.
If you don't buy the 729 codec, don't thinking about using this on 3G. Also call quality is not very good, I always have people telling me that I'm breaking up, plus you can't modify the ringtones on the push notification account and control the ring loudness. Stock ringtones are horrible and way too loud. Good concept that needs some rough edges smoothed out.