Name: PayPal - Send, Shop, Manage
Rating: 4.8 (6299897 reviews)

Updating

PayPal - Send, Shop, Manage

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#39 in Top Free Apps

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#2 in Top Free Apps > Finance

iPhone Screenshots

Description

More ways to PayPal— It’s a simple and secure way to get paid back, send money to friends, discover cashback offers from brands you love, manage your account and more.

FIND DEALS RIGHT IN THE APP

• Stack your rewards – Get cashback offers3 from brands you love and keep collecting your eligible credit card rewards** on top of it all

3Eligible items only. Redeem points for cash or other options. Terms and exclusions apply. See PayPal Rewards terms and conditions at PayPal.com/rewards-terms. **Subject to issuer’s rewards program terms PayPal rewards are subject to applicable terms: paypal.com/us/legalhub/pp-rewards-program-tnc

SEND AND REQUEST MONEY FOR FREE

• When funded by a bank account or with your PayPal balance, it’s free to send money or get paid back by friends and family in the US on PayPal

• Request money securely from friends or family and personalize your payments

EARN UNLIMITED 3% CASH BACK

• Earn an unlimited 3% cash back1 when you use the PayPal Cashback Mastercard(R) for PayPal purchases-unlimited cash back, no rotating categories, no annual fee2

• Apply for your card, manage your account, and redeem your cash back in the app.

1 Subject to credit approval. See Rewards Program Terms for details and eligibility criteria found at: https://www.synchronycredit.com/gecrbterms/html/PayPalCashbackRewardsTerms.htm

2 For New Accounts: Variable Purchase APRs are 20.24%, 29.24% and 32.24%. Minimum Interest Charge is $2. APRs are accurate as of August 1, 2023, and will vary with the market based on Prime Rate.

Learn more at https://paypal.com/cashbackcard

GROW YOUR MONEY WITH HIGH-YIELD SAVINGS

• Roll your money into PayPal Savings and earn a current 4.30% APY–that’s 9x the national average*.

• Easily manage your account right from the app. Transfer money in and out, set individual goals, and track your progress as your savings grows.

*As of June 07, 2023, the annual percentage yield (APY) for PayPal Savings is 4.30%. This is a variable rate and can change at any time, including after the account is opened. National average source: FDIC National Rates and Rate Caps as of February 20, 2024. https://www.fdic.gov/resources/bankers/national-rates/#one PayPal is a financial technology company, not a bank. Banking service provided by Synchrony Bank, Member FDIC. PayPal Balance account is required to use PayPal Savings.

TRACK ORDERS STRAIGHT TO YOUR DOORSTEP

• Auto-track your packages even if you didn’t pay with PayPal and get live updates each step of the way

• Simply link your Gmail account to track your packages or add tracking details manually in the app if it didn't update automatically. Not all sellers are participants.

PAY IN 4 WITH PAYPAL

• Buy now and pay later by splitting your purchase into 4 interest-free payments at millions of online retailers with no late fees

• Payments are easy to manage in the app. Pay in 4 is available upon approval for purchases of $30 - $1500 and is currently not available to residents of MO or NV. 18 years old or older to apply. PayPal, Inc.: Loans to CA residents are made or arranged pursuant to a CA Financing Law License. GA Installment Lender Licensee, NMLS #910457. RI Small Loan Lender Licensee. NM residents: Go to paypal.com/us/webapps/mpp/campaigns/newmexicodisclosure. Learn more atpaypal.com/payin4

TRUST PAYPAL SECURE TRANSACTIONS

• PayPal helps keep your financial information secure, with commercially available encryption and fraud protection

Availability of features varies by market

What's New in Version 8.59.1

Do more with PayPal, with more power packed into a single app. Shop the world with ease, send payments near and far, and much more. Find what matters to you and keep track of it more easily by downloading the latest version of the app.

Seller

Name

PayPal, Inc.

URL

https://www.paypal.com/mobile

Information

Developer

PayPal, Inc.

Version

8.59.1

Size

394.7 MB

Game Center

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 14.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Albanian, Arabic, Bengali, Bulgarian, Chinese, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Vietnamese

App Store: Customer Ratings

All Versions

4.8 (6,299,897 Ratings)

App Store: Customer Reviews

Slightly disappointed

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I just hate that they only let you take $400 off a day

PayPal

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terrible company policy

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2024-04-02

Version 8.59.0

I sent $25 Canadian to a friend as a gift. Right before I clicked send, I thought I noticed that it said it was for goods and services. It was absolutely not for goods and services, I received, nor will I receive anything in return, it was literally a gift to a friend of mine.

when I called customer service and told them about my error, they told me that there is absolutely nothing that can be done to reverse that. I do not think that is fair to the customers and it will definitely impact how much I use PayPal in the future.

I do not understand any reason why the company cannot change that payment to a gift, which it was, as opposed to payment for goods and services, which it was not.

Very poor company policy in my opinion. If I send money to a friend, that is a gift, especially if I receive nothing in return. If I send money to a company, that is obviously payment for goods and services.

The fact that my mistake, my click, is irreversible, really sours me on PayPal in general. Very very very terrible policy. Will not be sending money on PayPal in the future and I advise others to follow suit.

Love it

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Justpretty1

Best All-in-one Financial App

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helpful. one thing tho..

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2024-01-26

Version 8.54.1

This app is by far the best app for buying/selling/sending/receiving money there is out there. It is an option for anything you purchase whether it be online or in store. Not only is it great for regular online shopping for stores, but it is an option for paying people that you can use with things like Craigslist, market place, and any of those person-to-person selling sites. As far as in store purchases, you can sign up for a debit card (business or regular) and use at ATM’s and registers. A great feature is that you can send and receive money to/from friends and family as well! And then on top of it all, the security is wonderful! Just like a bank account you can see your purchase history and all money going in and out. Don’t forget, they even give you 5% cash back on in store purchases as well!! It’s all around an amazing app! For people starting a business to people just using it only to send and recieve money from friends and family. Best of all your money needs! Oh and of course you have the option to add your bank accounts to it or not. You don’t have to have a bank account associated with it for it to work which is a cool feature.

I may say if I could do anything to the app, I would give the option to delete a transaction if you wanted to. Sometimes you want to delete things free up clutter so to say or things you already put into your budget books and bank accounts. Thanks PayPal for making things just that much easier!

Great service But the App Got A Little Worse Last Update

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Per Lichtman

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2023-11-09

Version 8.52.1

PayPal, please either revert automatic payment management to the previous method or add a “display all activity” button. Managing automatic payment has been taking 10x longer (used a stopwatch to check) than before.

I’ve been using PayPal for around 2 decades and the app itself for many years. I have had good experiences with both. Unfortunately a recent update made things a little (not a lot) worse by changing the way automatic payments are managed. Previously all vendors that you had automatic payments with were loaded as a scrollable list at once which was a fast and easy way to manage the payment option used for each almost instantly. Now I have to push “More Activity” and wait for a handful of them to be added to the list then push it again (13 times in total), a process that adds over a minute to the process each time I want to manage the payment option for a vendor at the bottom of the list.

To be clear, this is my only issue with both the app and PayPal so far. My experience with both has been positive. But I frequently adjust payment methods to avoid getting excessive credit card usage on one card and this update made that a lot more time consuming. It would really help a lot if the process were changed.

Favorite payment app … for now

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Okiepress

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2023-10-14

Version 8.50.0

I have used PayPal for business for years and enjoy the cash back feature. I regularly pay bills, get paid and send money through PayPal. It’s handy, and I’ve never had any security issues. Customer support has improved over the years as well. However, the recent change of disconnecting the rollover of payments from your bank account is a bummer. Plus, it’s kind of screwed up several automatic payments I’ve had set up in there for a long time. It’s just a pain to have to transfer money all over the place. I liked this app because I could use it in congruence with my bank account. I didn’t have to worry about it. I knew if I had money in my bank account I could use my PayPal card. And I did … until I couldn’t one day. I guess I didn’t get the memo because I had to research why it wasn’t working. Now, it’s just like all the other payment apps, which I don’t like and use rarely. I do keep a couple around for emergencies and friends, but PayPal has been my go-to payment app for years. I’m not sure if I will mess around with transferring money into this account, which means I probably won’t use it for much anymore, other than to receive payments.

Not doing what there options are in money transfers

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R E Andrews

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2023-09-05

Version 8.47.1

I have tried numerous times to send money to my bank with the option of no fee, 1 to 3 days. I have tried at least 4 times and PayPal says my bank refuses the transfer. I have check with my bank, the accounting department who handles money transfers and they tell me they NEVER received a money transfer request from PayPal for my account.. I have called PayPal at least 3 times and told them about the problem and it never gets fixed. I have checked my account information and it is correct. So for the last 3 transfers I tried option 1 fees, GUESS WHAT! Every time I paid the fees the money magically appeared in my account within 10 minutes. There was no change in my account information. This shows me that PayPal has false ads concerning options for no fee 1 to 3 days. I am a senior citizen and on a fixed income and need every penny I can get just to make my bills and live a little comfortably. The last time I tried was on 5 September 2023 trying to transfer $1500 to my bank and as usual PayPal says it was declined. But I tried Paying the fees and it went right through to my bank. The last time I called I talked to a supervisor named Teddy, he seemed concerned but did not fix the problem. If you can’t fix this problem where I don’t have to pay fees for the money transfer I am reporting PayPal to THE BETTER BUSINESS BUREAU (BBB). I expect this to be corrected and the fees refunded to me ASAP!

One of the best fintech apps out!

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Dc2jak

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2023-08-18

Version 8.46.1

All in one app for all my financial needs I trust PayPal for all my online purchases knowing PayPal has my back if there is issue with my account/fraud. I also use the app to make purchases whenever there is a Cashback deal available it also automatically searches for any active coupons/promos and applies it to your order. There’s package tracking including within app so I’m able to keep update with the progress of my shipments. Paypal offers a savings account with a high APR, Crypto market/wallet tho it’s limited just offers the main bigger know cryptos, PayPal rewards/Cashback, PayPal Credit, PayPal Mastercard, send & receive payments, also able to use PayPal balance as a debit account (you will receive a debit card) another option available is to enroll in direct deposit or deposit funds at several convenient locations. All those features are viewable and easy to navigate in a nice clean user interface. Customer service has been superb I haven't had any issues since opening an account with Paypal it only has made managing and utilizing my finances a breeze. The only recommendation I have for Paypal is to start an actual checking bank account with some real benefits and ill would fully commit and integrate everything over what they offer now is a balance account that functions as a checking account.

Keeping money hostage

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Dat Awesome Peep

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2023-02-17

Version 8.33

So I usually don’t write reviews but after what just happened I knew I had to. Recently i had plenty of my platforms hacked because I used the same password for most of my platforms (stupid yes I know they’re changed now). I had changed most of my passwords but had forgotten to change my PayPal password and that led to some issues. Well yesterday when I logged on I saw three payments I didn’t recognize because I only use PayPal to pay my Disney+. Well I looked into it and decided to report it as a payment someone else set up. I wasn’t expecting much from PayPal but within less than two hours I received an email saying my case had been resolved and the money taken out had been refunded as it was determined as unauthorized payments. The amount of relief I felt after getting that email was great. So yes I 10/10 recommend PayPal for online payments and shopping. Also don’t use the same password for all your platforms lol. The only thing I could think of to make the app better is if they would send an email or text whenever another device logs into your account. So if you’re deciding whether or not to get PayPal do it! Your money and information is in good hands :)

Wrong email kaput in

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Guest 68383

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2022-12-19

Second time using PayPal I was wondering why it was taking so long so I made the payment again I showed the recipient that I had sent the payment we waited and waited finally the recipient noticed I mixed two numbers up in the email address I contacted them (good luck talking to a person) after a dispute they refunded me $2500. Saying I paid twice which I did to the wrong email address so I disputed the second payment (by that time we figured it out so the recipient got his money) I’ve been in contact with them or their computer and was told the dispute was in my favor by someone sitting on their computer and should have the money back on my card in 5 days. It never came instead I get a message saying they denied my dispute because there was no problem with the payment 🤦🏼‍♂️ no kidding really of course there wasn’t other than I messed two numbers up and it went to probably an invalid email I was told to contact the recipient how can I contact someone who does not exist??? So long story short I’m outta $2500. However I’m still perusing this. It doesn’t take a rocket scientist to figure out what happened even a 10 year old could figure this situation out. I strongly recommend the cash app. I mean the customer service is all a computer or text message get real!! They cost me $2500. At this point anyway I intend on getting my money however I’ve got to hire an attorney which I will have them pay for as well. 🤬🤬🤬

Not Friendly User - Will Lose Customers

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S-CD

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2022-11-29

I have an e-commerce shop that offers different ways to pay. All different payment methods, but PayPal, goes automatically into my account. PayPal will charge a fee for using them. Automatically put limitations if you’re a new account, until you give them all the necessary documents to prove who are and what you do. And even with those limitations taken off, they hold your money because you’re new. You can even be a long time customer but if you haven’t sold in awhile or some other silly reason, you’ll run into this problem as well. Not only will they keep your money, but apparently my product doesn’t qualify for their sellers protection program. So basically not only do I not get paid, but if the customer decides to claim they never received the package just so they can get their money back while keeping my product (because people like that do exist) or somebody did in fact steal their package, I’m left without pay, while suffering loss of products, and can’t be protected from it. And supposedly you have to check off their list of things they want you to do in order to receive those “privileges”. Also no customer is going to want to wait for you to get their money and then send the product. So I either have to have faith in this customer, send the product anyway ahead of time, and hope PayPal will release the money in 24 hours. That’s one way of getting your money faster, but it’s not even guaranteed. Terrible service.

NOT VERY INTELLIGENT

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Shaba HGE

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2022-11-24

Bought a ticket and paid for it with my PayPal card. However the merchant charged for the ticket in euros when I was given a receipt that was in dollars. Reached out to PayPal dispute department and gave them all the evidence. They requested more document, however PayPal in their infinite wisdom decided to close the case a day before I was meant to submit supporting documentation. When I reached out asking why, they couldn't give me a valid reason and then did a complete 180 while I was still on the phone and decided to rule in my favor because they "found" my original receipt stating that I was charged a different amount.

Fast forward a few days later, and I find out that PayPal refunded me an incorrect amount. I once again reach out to them and I get a very dumb rep that just wanted to argue with me, saying that the merchant took the money in euros so it had to be refunded in euros. I explained multiple times that I live in AMERICA and paid for the ticket in DOLLARS which I have a copy of the receipt that backs up my claim.

After going back and forth with the agent, I decided to ask for a supervisor and she seemed to be worse. She either didn't seem to understand English or chose not to listen to me. How do I have a receipt that says I paid in dollars but you want to refund me in euros???.

I am very disappointed in PayPal and won't be referring anyone to them because they're...NOT VERY INTELLIGENT!!!

NOT WHAT I EXPECTED TERRIBLE EXPERIENCE

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Kimmee916

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2022-11-09

Trying to transfer money from bank account has been a NIGHTMARE! I called PayPal the 1st time I was on hold for 30min I hung up called back was on hold for 35min then was finally transferred to a nice agent that didn't know much and kept changing reasons for the delay in transfer... 1st she blamed Bank of America that was until I told her that I talked to the bank...then she said in order for money to transfer instantly it would need to come from a savings account...uhhh that should have been communicated before I attempted to transfer another $100 from checking I would have done it from savings. So I decided to use Venmo! I never had issues when loading Venmo card! I will be working with the Better Business Bureau to get money back into my checking account WITHOUT A FEE!!! Since I was not able to use the card for the purpose intended. I thought PP would be good because I don't like to use my personal card to place orders online just as a precaution! Hence is why I have PP and Venmo! Once my funds are back in my account I will be cutting up my PP card it is of NO USE AND A HORRIBLE EXPERIENCE!! I actually handed it over to my son for his honeymoon just in case they wanted a couple hundred dollars to do or buy something extra, and thought the money would be on there...Actually had to send them funds a different way! Thumbs DOWN for PP!!!

paypal app can help you pay pals :D

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Bella's brother Tristan

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2022-10-31

like every other app in the world, paypal has its ups & downs. for pros, it’s easy to set up. it’s never hard to navigate. it’s useful with making quick payments. it’s helpful to those in need of a direct deposit account. it’s a well organized app to use for money purposes. paypal is also quick with sending replacement cards for those like me who lose stuff like that REALLY easily. the transactions are also not difficult to track down if there is ever a confusion about one whether it leads to a dispute claim or not. just gotta be careful who you share paypal account information with if chosen to do so. for cons: i have heard about multiple paypal accounts getting hacked. as for me, it’s happened to me before but only due to my own fault of sharing someone in my family’s card info with another person, so i can not say much as far as that subject goes. once your a paypal subscriber, if you have email notifications on i assure you they are endless, so tread carefully. i’m not sure how deleting, or managing for that matter, accounts works since i have mine in case i ever need to use it to pay a friend who solely uses the app to receive payments some day (although i haven’t used mine in so long i probably could delete it now). anyways, that’s all the pros & cons i can think of. just like all the other apps used for money purposes (venmo, cash app etc.) paypal has the good & the bad.

Protecting people

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military widow

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2022-09-19

You always make sure that you have everyone’s back that has a PayPal account which is wonderful but I know that there are people out there that has stolen my identity are trying to do all kinds of things in my name but I can’t find out who it is but I know it wasn’t through you guys but it really makes me angry that every time I turn around and something comes up with my account where I can hardly ever buy a cell phone I can’t go and buy things or do certain things because of these people have hacked into many of my accounts for other stuff and it just I can’t get these people to stop and I know that they’ve never stolen my identity through you guys as far as I know but I know that if I ever find out who it is because I’ve tried to get a hold of Social Security because I can’t do certain things because of somebody hacked my accounts but never three guys so I’m happy for that that they don’t mess with PayPal because you will punish them and I like that about you so right now all I have to say is I know that you always have my back so thank you and I will always have a PayPal account with you and you will always be there for me and I know that so thank you.

Not great anymore

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MartinaDinale

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2022-08-22

Up until two days ago would have said : Paypal

is TERRIRIC. But we are on DAY THREE of two sums sent to me sitting in limbo , no options on where to put it( the bank account I have linked for instance ??? ) while for other money sent on the same day and close to it I immediately saw the relevant questions pop up on the screen and was able to transfer the $ to my bank account IN SECONDS. Customer service is virtually nonexistent , instead of two at most easy clicks to talk to a HUMAN - since well over half of cust. svce problems CANNOT be solved by a cheap poorly designed bot , OKAY ? ; the person who keeps Paypal IN BUSINES has to run all over the place to even FIND a way to - MAYBE - talk to a PERSON! And of course instead of the glaringly onvious " Sure , tell me whatever tyou can about the $ sent " at which point the Customer Service person simply scrolls to it/them , you have to do their work and have painstakingly written down a sixty-five digit transaction number !! Really . Is there ANY legit technical reason I or some other frustrated individual KEEPING YOU FOLKS IN BUSINESS , PAYPAL , cannot simply say " It was fifty dollars sent by Fneed Incorporated last week" ? HMM ?? NO . NO THERE IS ABDOLUTELY NOT . A stupid problem that didn't have to even exist , blocking resolution to another problem( my money is in limbo ) that should have been fixed days ago .

Does not protect seller

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Honest Loyalty Counts

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2022-08-12

It doesn’t sound awful until it happens to you. I always felt PayPal was part of my business and used it faithfully. I was loyal , paid my fees, and thought honesty always prevailed. Until the first complaint was filed against me, after many many years of using PayPal.

Long story short, the nature of my company requires nonrefundable deposits. It costs me money to hold items and after a certain amount of time the item looses value. All of this is stated in writing before a purchase is made. After holding an item for a lengthy period a customer decided the item was not for her. To no prevail ,I spent time with her showing her other items that matched her request. I heard nothing from her, never asked for a deposit refund (because she knew it was not honest). Then I received a PayPal notice of complaint. I explained everything I just stated. They ruled in favor of the customer refunding the deposit and also issuing me a fine!!! To top it off I can’t get an answer from them other than some computer generated response. I felt betrayed ….. well actually I was betrayed.

After that happened I realized there was no protection for me. Seasonally I receive large deposits and if these buyers back out it is devastating for my company.

I am in the process of finding a company that will work with me , that is honest and as loyal to me as I am to them.

WORSE APP EVER AND MADE A COMMENT ABOUT MY SKIN TONE WHILE IDENTIFY CHECKING ME THROUGH THE CAMERA

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Eli0323

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2022-07-24

Stay away from the app you will same yourself some time and head ache. They will trap your money for whatever stupid reason they have you’ll lose business relationships, partners and investors dealing with PayPal looking money up for 28 days for no reason as if you pass digital counterfeit money through the computer. Their reason non I honestly think they need to borrow money from their customers that my opinion because real banks don’t do that and y’all are not a bank half y’all products are idk what to really call them but a 250 credit you would think is for someone who is rebuilding their credit but that’s what they will start you with if you have at less a 650 score. That’s a low ball credit line at least 500 for a 650 credit score like I said they ain’t got the money. That pay in 4 you can get about three of them until they deny you if you ever want another one they have a limit on those they ain’t got the money to hold them some million people they got. Because you you think a product like that would start with a soft pull then into a relationship based thing if your paying them off in time. Nope that not how it works with them. Enough of PayPal don’t use them you’ll be mad and we should be mad we should all be happy. Now go be happy and sign up for another pay in 4 there are plenty and better credit limits don’t stop here keep search they all over the App Store.

Zero help…

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Lo- dog

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2022-07-18

Earlier this month I made two purchases by two different sellers using PayPal and the sellers ended up being fake… Jumping forward, I never got the packages and I definitely did not get the help I needed from PayPal!! I was told by PayPal to file a claim which within minutes that claim was denied🤔! then I was told to talk to my bank to see if there was anything they could do and of course there wasn’t at that point. They were two transactions through PayPal and the mistakes / (FRAUD) should’ve been corrected by PayPal, not my bank to begin with. I obviously never received the packages from the fake sellers, and I never got refunded by PayPal. I’ve read quite a few reviews that are very similar to mine… I believe there should be more action being taken on PayPal‘s end to help and protect people that have been scammed!You have a job to do and it’s not or it shouldn’t be my problem that you’re too lazy to investigate where these fake people are coming from or how they’re doing this sooooo frequently and getting away with this!!! I’m sure if this was you and the tables were turned and you lost money and the item that you paid for and no one helped you or at least found and reprimanded or closed down the fake sellers… Then you might feel the way I do too. It’s a shame really, that’s such a huge corporation can’t do a little more to help its loyal customers when need be.

NOT SAFE!!!!

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Em92em

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2022-06-23

I have had problems with PayPal, Xoom, Venmo. How can a company offer financial services when they are not capable of protecting your personal information and money?! My Xoom account was hacked… whoever it was got in and started sending money with the bank account that was on file. I woke up with a bunch of notifications… I tried to stop the transactions since it wasn’t me doing it calling the costumer service center. And they said they couldn’t anything with the transaction that were already completed. My question was and still is: how someone got it my account and was able to send various transfers and those transfer be completed within 2 or 3 hours after it was submitted. Cause when I have done it myself it took days to have it completed. They frozen the account they canceled 4 of the transaction that were submitted but still went through and made it to the bank. And they said that I’d have to call the bank to have them stopping those payments and refund me. WORSE FINANCIAL COMPANY TO DEAL WITH! Never open a account with them. Not able to protect your information and not even care if/when something happens to your account. Now the bank opened a investigation that will pretty much take 45 days to be completed and I will only have the money back if they’re able to prove that it wasn’t done by me. Which Xoom should be able to figure that out by looking the location from where the transaction were started at.

Unethical behavior, extremely poor customer service, outright thievery. Beware

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MadMcMaster

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If you have had issues no matter what state you’re from there is a Attorney General you can get a hold of and they take banking very seriously because it is federal. So if there’s a discrepancy with your money or transactions and PayPal is refusing to give you the customer service you deserve as a customer I recommend you call the attorney generals office immediately and file a complaint. Obviously the attorney generals office also does not look kind upon false allegations either..

As me myself and I as a customer I have had no issues whatsoever it works great for any online shopping I do, I do surveys and get paid to do them it works great for a payment option for a number of online employers even such as Uber or Lyft..

I would recommend PayPal to my children and to any family member with that being said I obviously trust PayPal‘s system.

Still sloppy / needs improvement

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Osmosisx

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2021-11-03

New version looks a lot better but still has some of the stapled-together feeling that we’ve come to expect from PayPal. For instance when you try to update your address, it takes you into a web browser mode within the app. In addition to needing to re login: * the pages bounce around as the content loads making it easy to tap the wrong thing because it jumps under you right as you’re tapping. This is 101 stuff of site design * requires a bunch of page loads to do something simple like change your address. Then you go to update it and it gives you a message like “this is linked to a card. Please change it there first”. Then you have to go do about 10 page loads to find that. Maybe link me to the page, tell me which cards, or better yet - ask me if I want to update them right then and there?? * I tried to use the back arrow to get out of the in-app browsing. I could not get out! It would take me to a “prove you are not a robot” test from which I could simply not go further back. Had to kill the app. Lastly, I am technically a business account (because I signed up years ago as a tiny business) and I don’t think it lets me do anything crypto related. Or at least it’s not clear to me where / how. For a mega cap company, they need to improve this / do better with quality control.

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JnB03514

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2021-06-30

Let me start off by saying I love the pay in 4 it’s awesome to be able to buy something and spread the cost out. With that being said, I don’t like that my card is charged immediately instead of after I’ve already placed my order with the vendor. Right now I have a payment on hold for over 12 days now because the vendor couldn’t complete the order and issued a refund. This happened less then a hour after placing the order. Second I was using pay in 4 for bath & body works went to PayPal was charged the first payment only to get back to the vendor site and my order wasn’t able to be processed because the items were “out of stock” so check my cart everything in my cart said it was available so no reason for it to be stopped in the first place. So I go to place my order and after already being charged it sent me back to the PayPal site to do it all over again so I would be charged twice! The money should not leave my card until I have completed my order! Now I’m sitting here waiting who knows how long for my money to be put back because I didn’t complete the order! And I know it’s PayPal taking this long because my card holder does not hold payments it will go back to my card immediately!

Loyal member since 1998!

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jb dean

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2021-06-15

I literally joined when you first launched. Back then I used you for my eBay auctions but I’ve kept you & will keep you as long as you’re around. You are the leader in sending out protected payments (before anyone did it, PayPal protected the user’s bank info) & w how there is so much stolen identity & fraud online, you’ve always been a lifesaver! I’ve had my identity stolen 3 years in a row - info that was taken from Bank of America (either by an employee or hack) because it was the ONLY place I had given all the identifiable info in one place prior to the theft. It was a nightmare to get corrected & I still have snags once in awhile. But w payment services like yours (now we have ApplePay, AmazonPay & even InstagramPay), I don’t have to worry about my info being stolen!

You also make paying others a breeze as many of my charities use you. I always get confirmation emails within seconds of the payment going through. I have never had a single issue w your service except once when I couldn’t remove an old bank account from my profile. But that corrected itself after a few months.

So if I could, I’d give you 10 stars! PayPal is awesome! (Now if your Venmo was as great, but sadly it’s not. Lots of snafus & poor customer service who have no authority to do much of anything.)

The only pay app I trust but,,,,

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IronTone

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2021-06-02

I have been using PayPal for many years and for the most part you can’t beat the protection that they have. Out of over a thousand transactions I have had maybe a dozen disputes. Out of those disputes two did not go in my favor which I still don’t agree with the decision. The first dispute was I paid $30 for an item from a vendor within the U.S. and never received an order confirmation and ultimately never received the item. I physically called the company and never got anyone on the phone and only got a pre recorded saying that they are backlogged with orders and are doing their best to get orders filled after waiting months I filed a dispute with PayPal and after a month PayPal got back to me saying that they got no response from the vendor and if I wanted to escalate the dispute I had to respond within 7 days or the dispute gets thrown out, well during that response time I was on vacation in the Mojave desert camping in my RV riding ATV’s so when I got back to civilization and contacted PayPal they said that being that I didn’t respond in the allotted time that the dispute was closed. It’s only $30 but I just feel that maybe the response time should be a little longer.

The new interface is cluttered and confusing. The balance doesn't stand out and is harder to pick out among all the other stuff, and that's the main thing people usually want to see first. Please change it back. This new design is horrible. Whoever's idea it was should be fired.

PayPal - Send, Shop, Manage

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