2026-03-07
Lastima que dejó de funcionar
Es una excelente tarjeta lastima que dejó de funcionar en enero 2026
Updating
iPhone Screenshots
Description
What is MyBambu?
MyBambu is a financial app designed to simplify your life in the U.S. Open a checking account with a digital and physical Visa® debit card, send international money transfers, reload your phone, earn rewards at select merchants, and save with our promotions.
Open your MyBambu account using your country's official ID: no minimum balance or hidden fees. Get your digital Visa® debit card instantly and start using it today.
Download MyBambu now and start enjoying the financial freedom you deserve!
How to get started?
Sign up easily with your official ID (we accept over 100 types of documents).
What do you get with your MyBambu account?
Visa® Debit Card
Receive your digital card immediately after registration. The contactless physical card will arrive at no cost to your U.S. address. Use it worldwide and link it to PayPal, Venmo, and more.
https://bit.ly/debitCMB
Bambu Pay
Send and request money quickly and securely, anytime, anywhere.
https://bit.ly/BambuPayEn
Buy now and pay later
Start building your credit. Make deposits and you can be preapproved from $500 to $1,500.
https://bit.ly/shoponusMB
International money transfers: MyBambu gives you more!
More ways to send money: including Mercado Pago digital wallet and new destinations.
Send money to Bolivia, Brazil, Colombia, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Peru, Dominican Republic, and Venezuela.
Your first four international transfers are free*, and funds arrive in just 35 minutes.
Send up to USD 1,000 per transaction, with fees starting at USD 0.85.
Send money now: https://bit.ly/IMTmb *T&C apply: https://bit.ly/disIMTen
Mobile Top-Ups
Reload phones in the U.S., the Caribbean, and Latin America instantly.
https://bit.ly/topupsMB
Health services
Discounts on telemedicine and more, from $19.99 USD/month for you and up to 4 family members.
https://bit.ly/healthServicesMB
Rewards (Cashback)
Earn money when shopping at Disney+, CVS, Lyft, and other establishments.
https://bit.ly/rewardsMB
Cash deposits
Load cash at CVS, Walmart, Walgreens, and more authorized locations.
Allpoint and Visa® ATM network
Free withdrawals at over 62,000 ATMs in the U.S.
https://bit.ly/cashloadMB
Gift cards
Send gift cards to El Salvador, Mexico, USA, and more countries in Latin America and the Caribbean.
https://bit.ly/giftcardMB
Transfers between MyBambu users
Instant transfers with no fees.
https://bit.ly/p2pMB
Home deliveries
Send supplies to Venezuela.
https://bit.ly/sendfoodMB
Why MyBambu?
Advanced security with your funds insured by the FDIC up to $250,000 USD per ownership category, through Community Federal Savings Bank (CFSB), Member FDIC, in the event of bank failure.
Exclusive promotions and benefits: https://bit.ly/promosEN
Need help?
We speak English and Spanish.
Address
6225 N Quail Hollow Rd, Memphis, TN 38120
P.O. Box 3811, West Palm Beach, FL 33402
Customer service: 1-833-882-2628
Email: ayuda@mybambu.com
Follow us on social media:
Facebook: https://fb.com/mybambu.us
YouTube: https://www.youtube.com/@mybambu
Instagram: https://www.instagram.com/mybambu.us/
TikTok: https://www.tiktok.com/@mybambu
LinkedIn: https://www.linkedin.com/company/mybambu
More information and Terms and Conditions: https://mybambu.com/en/terms-and-conditions/
What's New in Version 4.9.1
This version includes bambu pay product enhancements, card management, and health services.
Seller
Name
Bambu Systems, LLC
Information
Developer
Categories
Version
4.9.1
Size
198.7 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated 12+ for the following:
Frequent/Intense Contests
Compatibility
iOS 16.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 17e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPad Air 11-inch (M4) Wi-Fi, iPad Air 11-inch (M4) Wi-Fi + Cellular, iPad Air 13-inch (M4) Wi-Fi, iPad Air 13-inch (M4) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Spanish
App Store: Customer Ratings
Ratings & Reviews
4.8 of 5 (30,704 Ratings)
App Store: Customer Reviews
2026-01-14
Cerraron mi cuenta
Porque están cerrando todas las cuentas no explican el porque la cerraron 🙄
2026-01-07
Scam
Bando de desgraçados, encerraram as operações e somente enviaram e-mais para informar aos clientes sobre isso, muita gente não lê e-mails mais hoje em dia.
2026-01-05
What happened? Why did they close?
What happened? I never had the confidence to leave a lot of money in MyBambu and I have 4 years of using the application I hope they return the money of the person who left a lot of money in applications
2026-01-04
Elmer
Calderon
2026-01-04
Used for a SCAM
Had a scammer call and said they were from my bank fraud department. There were some withdrawals on my account they had questions on. They knew my bank card numbers and said they were going to stop the transactions. They said they were now using MyBambu as a way to keep my account safe and they set up the account. Then the money was taken out of my account anyway. They also used Future Card as another way to protect my account. I lost $3000.00. Watch your MyBambu account closely.
2026-01-03
Ceased
I was enjoying the banking with Bambi but today in the morning I couldn’t log inand it said that the bank was permanently closing and all my money was on there . When will I receive the refund ?
2025-12-28
Excelente app
Es una excelente app si pudiera darle 10 estrellas lo haría
2025-12-21
Lo mejor
Las mejores tarifas para enviar dinero
2025-12-21
La mejor aplicación
Lo más seguro y rápido
,confiable yo lo recomiendo
2025-12-20
I love my bambu
I love the app
2025-12-20
Muy buena app
Te vamos a extrañar deberías cobrar un porcentaje por uso para que no tuvieras que cerrar tus oficias :(
2025-12-19
What an inconvenience!
I’ve been using their services for about 2 years now and it’s been great. Easy to use and manage your money but all that is gone!!! Starting the new 2026 year they will be shutting us completely down. Now I will be forced to look for another service and link all my payment option all over again. Such an inconvenience!
2025-12-17
Lo mejor
Lástima que quitaran la app es lo mejor para Honduras
2025-12-16
Fraude
Un total fracaso Por dos ocasiones me robaron tres. Veses tres transasiones por dia fraude no la recomiendo perderan su dinero
2025-12-14
Esepcional
Muy buena
2025-12-13
Muy buen Servicio Bancario
Me gusta mucho realizar los envíos a mi país son los mejores
2025-12-13
Gracias
Gracias por facilitarnos las cosas lástima que se van
2025-12-08
Works great.
I use it regularly and highly recommend it
2025-12-04
Es basura
Nunca contestan cuando uno llama para hacer preguntas
2025-12-02
If I could rate 0/5 I would
I opened my account about 3 months ago. I mainly used it for gas for better budgeting. Then one day, account terminated. Why? Who knows. It makes perfect sense for me not to know the reasoning for my account being terminated randomly at 11pm.
2025-12-02
Debit card option
Why can’t I deposit money from my card anymore? The option no longer appears why is that
2025-12-02
Envío de dinero
Exelente
2025-12-01
Aplicación
Ya no puedo entrar a mi aplicación
2025-11-30
Apple Pay
Todo estaba perfecto, muy fácil de usar y recargar efectivo, y ahora no puedo recargar efectivo por medio de Apple Pay, necesitamos que corrijan en eso en la siguiente actualización
2025-11-30
Es buena
No sé qué está pasando, los primeros días y las primeras transferencias fueron un éxito, de repente voy a pasar de nuevo dinero y ya no está la opción de transferir desde mi tarjeta a MyBambu, solo opciones de cajero.. me dirijo al cajero que de paso me queda a 17minutos el más cercano.. y me rechaza la transacción, estoy en shock creí que había encontrado la solución a los problemas de transferencia para mi país y resulta que igual es una complicación!
2025-11-29
They don’t give their referral or new opening person, bonus warning
I was I signed up for the card under with the understanding that if I loaded $20 on there I would get a $20 bonus from the person and the person that referred me we both get it. I’ve never received it. It’s been almost 2 months it was three weeks that said it would take. I’ve messaged him repeatedly. All they say is wait. It’ll be there sooner or later just warning that they don’t follow the word and they might be a little scam.
2025-11-28
Bambú pay
No está disponible la función bambú pay, fecha 11/28/25
2025-11-25
Me encanta
Es muy buena y rápida gracias por existir
2025-11-24
Es una estafa
Te cierran la cuenta y aunque subas lo que te piden te dicen que esta en mantenimiento, deberían ponerle una demanda el número de atención al cliente que tienen es de EEUU
2025-11-24
Mal servicio
He llamado a atención al cliente por un problema con bambú pay y no he recibido ninguna ayuda han pasado 6 días desde que llamé y nadie soluciona nada 👎🏽
2025-11-23
Exelente Servico
Pero ya no dan ruleta malo
2025-11-22
Muy buena opción.
Me ha servido de mucho para envíos de saldo a mi país y envíos de dinero a cuentas de banco en mi país además de otros pagos
2025-11-21
THIS IS A SCAM
This app sent out representatives to my college to get us to download it guaranteeing that we’d get 30 dollars if we deposited 20 dollars into the account and then take that 20 out since then i’ve sent and taken out over 40 dollars and still have YET to receive my 30 dollars this app is a scam and their representatives lied and so did the app
2025-11-19
FRAUD - used by scammers
BE CAREFUL. I was told by a scammer I needed to download this app, after receiving text from what seemed like my bank regarding potential fraudulent purchase. I was asked to provide my card number, my address, card number, etc. They had me create a Bambu account, put in my ID, and I believe they linked my account info with the app. I got suspicious when they told me to uninstall the app, and then they hung up. I then began getting emails stating information on my Bambu account (address/phone number) were changed, with changes made to states I have never even been in.
2025-11-19
Worse bank ever
I got my account working just fine, suddenly I got an email saying that my account was restricted and I took all the actions necessary for get it back, sent emails with the evidences asked and everything, then few days later when I check again in the app says “your account was blocked”. Thankfully I had only there just a few dollars, funny thing it’s since first notification to take actions with the account I couldn’t take out even those few dollars lol. Anyway I hate it already, so if you’re using it just be aware and don’t get too much money with them, you’d be advised.
2025-11-18
My Bambu
La mejor aplicación rápida y seguro tu envío muy buena aplicación
2025-11-17
Ana
Es la mejor aplicación para enviar dinero a tu familia a otro país
2025-11-16
Buena transferencia
Le doy 5 estrella porque es muy exitoso la transferencia y todo los servicios incluidos
2025-11-16
Scam
Seems to me like a lot of these customers are having the same issue with the promotional money they are supposed to be giving out!! I say we report to BBB and Sue them because I am literally having the same issue and I’ve gotten the same response
2025-11-14
Exelente
Muy excelente
2025-11-13
Estafadores profesionales
Me han cerrado la cuenta hace meses con mi dinero y haciendo uso de mi dinero y lo único te ofrecen de respuesta es que un departamento se va a poner contacto contigo y es pura mentira los tengo que llamar yo para exigirle que me devuelvan mi dinero y te vuelven a decir que un departamento te va contactar y es toda mentira así que tengan cuidado con su dinero para que no se lo roben como a mí
2025-11-10
Bamboozled by MyBambu
Signed up because I saw the promo of earning $30 after depositing a min of $20 to account. Was informed by customer service that it can take up to 15 business days to receive it. Waited for nearly 45 days after deposit date and never received anything. Reached out to their CS three times and got the same generic email response of them still working on and delayed in processing these promotion requests - the first two occasions . On the third attempt, received no response. Closed MyBambu account. This company is apparently running a scam to get new consumers to open an account. Don’t get bamboozled by MyBambu.
2025-11-09
Mi mejor option
Es una app bancaria que Ayuda de mucho es education y no falls me encanta usarla porque es confiable.
2025-11-05
Moving slow and unresponsive
I did what they said so I could get the extra 40 it’s been a month and all they tell me is I’m on a list after telling me I had to only wait 15 business days to receive it I was gonna use them but they haven’t shown me trust
2025-11-04
Muy malo
No se descarguen esta aplicación son unos estafadores te cierran la cuenta y no te devuelven la plata
2025-11-03
No trabaja
Intento poner mi información y no me deja, siempre me tira que hay un error
2025-11-03
Excelente
Excelente recomendada
2025-10-31
Problemas para mandar dinero a mexico
Ya tengo tres semanas que no he podido mandar dinero a México, de repente se borró mis favoritos que tenía registrado de los bancos y quiero volverlos a registrar y ya no me aparece el banco que tenían ellos y yo necesito otro nuevo me marca error, nomás me quedaron de 10 registrados, sólo cuatro y este tengo ese problema más de tres semanas
2025-10-29
Es muy buena
Esta buena pero salí una ves de la aplicación ahora no m deja ingresar 🥹👎🏾
2025-10-18
Fake promos
I call because they offer a promo deposit 20 and get 30 when they call me they said 7 days max then I call again they said 15 days after the 15 days they said I have to wait a month ! What a liars ask to speak with a manager they said they don have a manager. Ridiculous! They playing games with us ! Don’t used the card don’t put money on it! Fake fake fake !!!!
No lo uses publicidades falsas no tienen manager . Esto es pura mentira .
2025-10-07
terrible customer service
deposited $20 from my apple pay to the app because i was told not by 1 but 3 different people that it was an accepted way for the at the time $40 reward bonus called 2 days in a row for an update on when i’d get it after finally getting a correct date it was supposed to hit my account not once was i told that it wasn’t an accepted method for the bonus in fact i was told i would get it and it was verified called again today because i was SUPPOSED to receive it yesterday just to be told by a 4th person that it wasn’t not verified then was told i would not even get compensated for the prior 3 people giving me wrong and false information. i will being it up with a lawsuit on the fact 3 people gave me the wrong idea on being able to receive the reward and the 4th telling me they could see it in their system all along.
2025-10-06
Do not get this app they are frauds, scammers, and liars. They will steal your money and ur identity
I can’t believe it it says in this apps about if you sign up with the ID from your home country that You will receive $40 in your my bamboo account that is a lie I set up on my bamboo account with my ID and do not receive $40 called customer service and they argued with me and told me that I had to deposit money. That’s not what this promotion says it states and I have a screenshot proving what it states that if you open an account from your home country that you receive $40 in your my bamboo account that’s what I did. customer service hung up on me after me, asking to talk to the manager, and they would not let me my bamboo is a joke. Don’t open an account with them. They’re a scam as soon as you deposit money into your my bamboo account I guarantee you they’ll take it in some kind of way if they’re running scams like this, who knows what they’re doing.
2025-09-14
My bambu
I just tried opening the account and it was already giving me trouble with my ID and I started reading all of the reviews and it looks like this might not be a good fit for me. After all. I see nothing but bad reviews and right now after dealing with PayPal, I am very Septic and not choosing my bamboo for a banking account. Look at all reviews before you dive into anything. I definitely see more negative. Well actually I see all negative with maybe a one positive review if things change I will submit another review but at this time already having the issues of just signing up, I think I’m going to hold off.
2025-08-02
Scam!!!!!!!
These people are scammers!!!!! It’s a lie they tell you to sign up you will get $40 after depositing $20 it’s says 7-15 days. Let’s be mindful that it’s 15 business day which is technically like 20ish days since opening the acct. they make you wait and wait and never send the money oh and don’t refer anyone because you won’t get the $30 they promise to send wife referring a friend or family! It’s a scam it is now the 17th business day and probably the 25th actually day of me opening the account! They are now telling me I have to wait more days and still no money! Do NOT SIGN UP WITH THESE PEOPLE. My sister never got her money either. Times are hard and these companies are lying!!!!!! And the promotion only is good for the first 30 days… looks like once I hit 30 days and no money still deposited is crazy because after that it’s nothing they will do. SCAM SCAM SCAM!
2025-07-22
They Steal Your Money
I put my direct deposit into this fake bank account. For no reason they locked my debit card, without notifying me. I called them and they said it was for “security purposes” but I could go to the ATM and take cash out. I went to the ATM and my card wouldn’t work there either. After 2.5 hours on hold, they told me to report my debit card “lost” and get a new number where I could add the digital card to my Apple Pay and at least transfer the money that way to pay my bills. Nope, that didn’t work either and now I don’t even have a working physical card. They don’t respond to emails (ever, going on 3 weeks), and don’t allow you access to your own money. I’m filing a police report and reporting them to the FTC tomorrow as at this point they have stolen my money since they won’t allow me access. Oh and there’s no supervisors. Just offshore call center people who know nothing. Long story short, don’t put your money here unless you want it stolen from them.
2025-06-24
🌟🌟🌟🌟🌟 Great Experience with MyBambu!
I’ve been using the MyBambu app recently, and I must say it’s a game-changer—especially for immigrants and people like me trying to manage finances in the U.S. It’s super easy to set up, and I was surprised by how fast the verification process was. The ability to send money, pay bills, and even load cash without any hidden charges is really helpful.
I also appreciate how the app supports multiple languages and gives access to banking features even without a Social Security Number, which is a huge plus for many in the community. The design is clean, user-friendly, and everything just works smoothly.
Thank you MyBambu for making financial services more inclusive and accessible!
2025-06-15
Dont Download app
Downloaded the app and added money and also referred friends and they never gave me my promotion money so im just gunna delete this app since they just was able to lie and steal my info so easy!
2025-06-09
Urgent: Unfulfilled Promotion and False Advertisement Lawsuit
Urgent: Unfulfilled Promotion and False Advertisement Lawsuit
Dear Bambu Bank,
I'm writing to express my outrage and disappointment at the blatant disregard for customer satisfaction and truthful advertising. Despite multiple assurances from your customer service representatives, I still haven't received the promotion I was promised. I've recorded conversations with four different representatives, and they all confirmed that I correctly completed the terms and conditions.
As per our agreement, I was supposed to receive the promotion today. However, it's clear that your company has no intention of honoring its commitments. This is not only unacceptable but also a clear case of false advertising.
I'm filing a lawsuit today under false advertisement laws due to the company's failure to deliver on its promises. I expect immediate action to rectify this situation. If I don't receive the promotion within the next hour, I'll pursue all available legal avenues.
I'm tired of being misled and deceived by your company. It's time for Bambu Bank to take responsibility for its actions and prioritize customer satisfaction.
Sincerely,
Kamal Gage
2025-04-02
Great customer service
This app has helped me a lot with my finances in the US, i can send money to my country and use my visa card everywhere, their customer service y very attentive and helpfull.
2024-08-23
Incredibly grateful 🙌🏽
“I’m incredibly grateful to have opened my first U.S. bank account with the MyBambu app using the documents I brought from my country. Even with other accounts, I continue to use MyBambu because it’s so beneficial—no monthly fees and easy transfers to Latin America. MyBambu has been a game-changer for me, especially as a newly arrived Latino, making my financial management simple and stress-free. I highly recommend it!” 🙌🏽
2024-07-29
Do not use this bank
I switched my direct deposit here after having this account for two years. Since I have done that, I have not received one deposit when it was deposited per their terms and conditions I have had to make calls into the company both months. The first month I was told that it was because it was my first direct deposit, this is the second month and my deposit still not there on time but nobody can tell me why. Again I got the will make a escalated and get back to you within 24 to 48 hours. There are no answers provided by Customer Service they don’t follow their own terms and conditionsand that’s just on the Customer Service end. The app itself is pretty much useless when it comes to anything especially with any kind of an online banking information. I have seen this. They will hold onto your money until they are ready to release it and not a moment sooner.
2024-03-15
Go elsewhere
I wouldn’t trust this app. Not to mention that the only good reviews are in Spanish, super strange. I haven’t dug too deep into the app but I’ve read some reviews from real people on this and my complaint is on the excessive messaging they do, I get text messages from them multiple times a day and it’s been months.. they haven’t missed a single day. It’s a little much for me and I hope every trace of my account is deleted from this company. The good reviews are fake, listen to the bad ones.
2023-10-05
Scam!
I requested my card two weeks ago and I cancelled and try to open it again and I had no response by the “customer support” I called as demanded on the app I sent an email two weeks ago and never got an answer. After calling like 5 days in a row I got a hold of a representative (Carol) that told me from 24-48 hrs I was going to get an answer. It has been 49 hrs I called again and Sergio was so rude and monotone voice. He told me to wait 48 more hours. My card and my account are useless because I can’t use access it.
2023-09-19
False Advertising!!!!
Do not waste your time signing up especially if they are offering a referral bonus. They will not pay it even after you have sent in all kinds of proof that someone signed up using your link! On top of that they will block your email so that you cannot contact them. Also the card DOES NOT connect to your Apple Pay or Google Pay even though they say that it will. I’ve had nothing but problems since I first got my card but held out hope it would get better. The final straw for me was not getting the bonus and being blocked!!
RUN AWAY, DO NOT SIGN UP!!
2023-04-18
Bad service
Terrible bank, they closed my account only because they did not want to pay me since I referred two friends and a family member and automatically when it was time for payment day they only closed the account due to an alleged suspicious activity without any justification. I sent an email to support to see why and they never responded despite having been their users for a year. Very bad, I don't recommend it anymore.
2023-03-20
Worst bank and customer service
This is the worst bank and customer service I’ve ever encountered. I’ve had my account for over a year referral I did it took me three months to get my payments and it was me calling every day. I just did my referral and now I can’t login it says I can’t open my account and can’t get through on the phone and can’t get a reply on email. Just like always do not sign up you will never get Your money and you never even talk to anybody
2022-12-22
FRAUD !!
Within 24 hours of downloading this app and setting up this account, I received a dozen text messages and emails all saying “congrats” and “approved” and “add money” !! I also received communications that my Visa Debit Card was already on its way !! Today I get text message alert that someone was inside my account trying to change a PIN number for a debit card I don’t even have yet ?? Then moments later, I get an email that tells me if I want to order a debit card, that i can do so on the app ?? After seeing both of these communications I closed down this account immediately !!! DO NOT TRUST THIS COMPANY !!! You’ve been warned…
2022-12-08
Horrible customer service
They must only have one person working at their all center because I called got a full day and didn’t talk to anyone! Also I referred someone and the day they spills have paid me they locked my account! I can’t talk to anyone to see what’s going on and it’s almost a joke at this point! I referred dad got locked out with no chance at speaking to anyone to resolve! Needless to say I’m pretty mad, but hey they have no problem emailing me about promotions or whatever daily!!! Boooooo to Bambi
2022-12-02
Worst banking app ever.
I’ve used many different banking apps that are very similar to this one. I’ve successfully been able to sign up and use them without any problems. However, this bank is stupid. They asked for a recent utility bill with your name on it in order to sign up. They’re from Tennessee. Of course we will have to deal with really stupid stuff like this if we want to use this bank. I don’t have any utility bills. I don’t need to pay any utilities because the way I pay rent, doesn’t require me to handle that stuff due to multiple roommates and the home owner handles all of that after we all pay him. Not that this is anyone’s business, but who do they expect to sign up for this card? Millionaires? They must think that only wealthier people are entitled to this low end app based bank. There’s nothing special about it at all. I’ve explained to them about this and tried everything, they still demand a utility bill. I gave up on this stupid bank. The customer service people are from there and we all know people in Mississippi are not at all the brightest individuals you will ever have to deal with. It’s them and all of the dixi states. I can’t believe people live the way they live and how much more advanced we are then they are. However, the only thing I can say about the south that is good is the farmers are the only important people there. I don’t care if most of them are inbred. They distribute vegetables all over the country and without those guys, we’d starve. Stay away from this bank. It’s like that. I don’t lie.
2022-12-01
They tell me to contact them
They say contact them so they can take a look- I literally call 25+ times / day, I message their Facebook 25+ times, and I’ve emailed everyone up to the CEO. They are full of lies and deceit! I will be traveling to their home office so we can rectify the issue in person. But I shouldn’t have had to pay out attorneys to travel with me. Costing way more than the 2k they stole. I will be posting the CEOs personal cell number as well as address on my Facebook tonight. You can figure out who I am from the derogatory remarks on theirs.
2022-10-24
SCAMMERS!!!!!
I signed up for this account and was promised a bonus at sign up and this was back in January!! So 10 months later no bonus and when I tried to contact them to inquire about this it took me about 2 months to even get any response back! When they did respond they told me that they were “backed up” with accounts and bonus and abs they should have it deposited very soon and this was 2 months ago as well and still today no bonus and no responses from support on the matter! They’re scamming people!
2022-10-09
Worst experience I’ve ever had with a financial institution
My account was closed within a day of it being open (was never used) and after a WHOLE YEAR of going back and forth with these people because they can’t figure out why it won’t let me even log in to my account, I get an email saying “ We regret to inform you that MyBambu will not proceed with your account opening based on the information that you have provided due to multiple reasons.”
The information I provided: I had multiple accounts because every time I would be on the phone with an agent, THE MYBAMBU AGENT would TELL ME to try to create a new one!!!!!!
These people are a freaking JOKE!
2022-09-07
Better customer service than the rest !
I had an issue with my account that needed fixing last Friday, and despite the long weekend the customer service agents were able to respond to my message by Saturday morning , I’ve had previous experiences with other banking apps (that I won’t name because they don’t deserve free publicity) that took almost two weeks to respond , MyBambu responds quickly and with real resolutions ! 5 stars !
2022-07-22
All around bad
I was lied to saying I would get a sign up bonus, it’s been almost four months and still haven’t gotten anything other than more lies and excuses when I can even get in touch with anyone (which is practically impossible) I definitely suggest everyone who is thinking of signing up take that time to go to the store and find a cheap pair of shoes because you’ll get more out of the box than you will this app.
2022-06-26
Customer Service is horrible!
The customer service with MyBambu never answers the phone when you call and leaving a voicemail is pointless cause they don’t call back! It says you get $10 for opening an account, then when you sign up they tell you it takes 12-15 days before you get the bonus. It has been 17 days since my account was approved and my bonus hasn’t come through yet. It also say you get $15 if you refer a friend which I did and haven’t gotten that bonus either! Don’t waste your time with this app!
Edit: Its now been over a month maybe longer and I have still not received my sign up bonus nor have I gotten my referral bonus! DO NOT DOWNLOAD THIS APP! THE CUSTOMER SERVICE IS ABSOLUTELY TRASH AND UNRESPONSIVE!
2022-04-16
Need help!
Hello, I hope you guys are doing well. Here’s my problem: I’m currently using an iPhone 5s that can not support further software updates, therefore I can’t update the app due to the iOS version of the phone. Could you make available an update that older phones like mine could use? It would be much appreciated!! Have a nice day and thanks beforehand.
2022-02-22
No Bonus
I’m looking for a on line bank that I can trust. I don’t see how I can trust you people if what you say isn’t true. No sign up bonus and no referral bonus. I am embarrassed having my friends sign up and then tell me that I’m just trying to scam them because of what I told them what they will get and didn’t get. I told them just to delete the account and that it seems bogus. I came here to bank, but I’m not banking with a place that lies and untrustworthy.
2022-02-07
Horrible customer service
I referred someone to use this so we can both get a sign up bonus, i referred them on December 1st, reached out to customer service about not getting referral, the person i referred got their bonus. I still haven’t gotten mine, can’t send messages to support because their inbox is full, they keep asking for the same information, never using this app or referring anyone to it again.
2022-01-14
Suspect
I didn’t get my sign on bonus until just two days ago, and I’ve had my account since late November. I still hadn’t heard anything back from anyone when I was inquiring about it back then. I was about to delete my account when all of a sudden the money is in there now. However, the app is taking way too long to let me verify my external bank account, so I can close my account.
2021-12-14
Changing my review
I opened an account got my card activated and my $10 showed up this morning I haven’t used the card yet to see how well it does but will update again when I do :)
2021-12-01
Don't trust this app
The truth is that I thought it was a good app, but on the contrary, when I created my account everything was fine, I gave myself $ 10 of which I spent 7.50 or something like that, a day passed and they blocked my card for a fraudulent transaction of $ 400 and I didn't I had even deposited nothing because the card had barely arrived, and after asking and asking now I will receive a card, but now they sent me another email where it says that I have to send more public service documents, direct deposit receipts, and more. The truth is that I am only 19 years old and I do not have all those receipts, because I have not deposited anything in my account, nor do I have public utility bills because I am not independent,
2021-11-01
This bank is holding my money.. DO NOT TRUST
After submitting all the documents they asked me to send, no replies from them. I can’t even email them because the emails are being returned because their inbox is full apparently . This shows how scummy this company is. No help at all.
They asked me to submit docs because of unusual amount or frequency of external transfers that are coming in. It’s not my fault that the app works like it’s still 1992. I would scheduled transfer from my Wells Fargo so that I can use MyBambu buy every time I tried to press transfer, an error message pop out, so I’m thinking it didn’t process. So I tried again. And again. Little did I know each time did process.
So now they ask for my docs about 6 days ago. Provided them w statements and id and selfie and what not. Until now no reply. And can contact them. I’m so mad at myself for trusting a bank like this. Stay away from this bank. Open a chime account!
2021-10-01
Just another bank that doesn’t keep their promises
2nd update: did as I was asked, provided all info. Was told I would my bonus within five days. That was on Monday. It is now nearing the end of the day in Friday, still NOTHING. Messaged again yesterday and was told to wait longer and basically told I was being a nuisance and they had already told me by email I would get it when the email was VERY unclear. This is BEYOND ridiculous.
Update: I did as I was asked and got more excuses and was told I needed to provide more of my friend’s information that I didn’t have (their email) which was NOT stated as a condition of receiving my bonus. So, thanks for not doing as you said and asking me to jump through more hoops on the hopes you would fulfill your empty promises. Done. This is ridiculous. I just hope my friend at least got their bonus.
I had JUST left another banking situation because they would NOT fulfill their end of the deal with my multiple referrals…not only did they NOT give me my bonus, but my friends and family that also signed up did NOT receive theirs either. Looks like Bambu is going to be the same thing. I had high hopes…guess that is what I get for hoping though. Wish I could say I had an experience like the review I read, but spoke to customer service and they couldn’t tell me anything useful…not even that my friend shows as a referral. I wish I could give zero stars honestly.
2021-05-13
Pay
I wrote them told them I didn’t receive my money and they funded me automatically thank u I will continue to use the app. 10$ just for signing up !! Can’t beat that
2021-03-10
GREAT customer service
To begin with I had problems getting my debit card. When I contacted support to let them know I never received it. Not actually even talking to anyone I had sent a message. A few days later I had my new card. That was sent by express UPS next day delivery. Who could ask for better service then that? Other than no monthly fees. Which they have that covered also. Highly recommend.
2021-01-19
Liars (Updated since this review)
Update: I just checked MyBambu account a few minutes ago after I messaged them like they asked & my $20 sign up bonus was FINALLY in my account..
Y’all are false advertisers. I signed up over a month ago & was promised a $20 bonus for signing up & never got it. I will not be referring anyone to your pointless app & I will be removing your app & won’t be back. I don’t like being told something & it don’t happen.
2021-01-09
Don't refer you won't get paid
I have yet to receive payment as well for referrals I was told 3-5 days as well I have been waiting since November and every time I message I'm was told a ton key would be put in than I'm told next week than next week come nothing than told the next week and that's been going on since November and here it is January and no payment still for my referrals that I sent to the app so long story short it's unfair and should not be said u pay for referrals when u don't pay and have a million excuses every week I have reached out several times on FB and just keep getting excuses after excuses it's crazy that look like I'm not the only one going through it so again don't refer cuz u won't get paid obviously
2020-12-21
Missing Payment
Customer Service Is Terrible. When you’re doing their affiliate Referral program, they’ll tell you you’ll receive payment within 3-5 business days but really it’s more like 5-10 business days or even longer. So no, they don’t keep their word. And I was blocked from them from two different Facebook accounts because I was mad at the fact that I didn’t receive payment LIKE THEY SAID. I was told I would receive payment two weeks ago then they told me to wait until the week after and I did. So I asked for it Friday and they’re still saying I should receive payment next week. Now it’s Monday, and I’m still waiting for my referral bonuses (mind you I have to make a third account to reach them) and of course I’m still getting no response smh This is completely ridiculous. I wouldn’t recommend this app guys.
2020-12-21
SCAM
Do Not Waste Your Time Signing up for this “bank” they offer you a “reward” for signing up , and a “reward” for inviting friends they don’t follow through , it’s always “next week” I signed up a whole month ago and never got a $20 bonus from them as stated ! very unprofessional on Facebook messenger , you can not even talk to a manager , just some random person talking , telling you what you want to hear , several other people did not receive any money either , per stated in their “sign up bonus” . they are worthless ! I’ve even took legal steps towards them !
2020-12-09
REGRET THIS APP
When I downloaded this app it was $20 to start a new account and you get $10 per referral. I made $80 from the app within the first week. Most of my referrals got denied because their ID's were expired, didn't live at the address that were on their ID's etc etc. I have 2 referrals that still haven't even received their bonus for joining, I, myself have been waiting 2 weeks now for $30-$40 dollars from referrals. Truthfully, if you're looking for a quick way to make money THIS IS NOT THE APP. I've been told multiple times I'll get it this day, I'll get it that day, etc and still nothing. Don't even waste your time. I'll be trying to find a way to cancel my account and stay away from this app.
2020-11-27
Updated Rvw 11/27: Not receiving credit for referrals...
Updating my previous 2star rvw to a 3 because after submitting my last rvw I did receive a response from support & the $20 welcome bonus as promised. The only problem now is that I’ve yet to receive anything for the friends/family that I’ve invited. I’ve had at least 4 referrals join with my invite link in the last few weeks, possibly more by now, but I haven’t received credit for even the 1st one of them. They definitely have a confirmed account because they’ve already received the $20 deposit. I really hope to be able to update my rvw again & give this app the 5stars I’d like to give, as well as continue recommending it to family & friends. Just seems there’s still a couple of kinks that need working out.
I signed up and was approved quickly so that’s why it gets 2 stars. I messaged support when my bank kept getting unliked for no apparent reason. Come to find out that my email was never received because there were problems with their support email. So I get an email stating it was working again & sent them my complaint. I still haven’t received the $20 for signing up. I did however receive the 2 micro deposits but I can’t confirm them if I have to keep re-linking my bank. This poses a major problem because each time I have to re-link my bank then it has to send 2 micro deposits to which I have to confirm the exact amount within the app. At this rate I’m about ready to give up which is not like me at all. I will gladly change my review if this is handled quickly & effectively. Thank you in advance!
2020-11-22
Great app
Great app, great customer service they have your banking needs covered! Edited to add If you haven’t received your sign up bonus you will. just be patient and message them on their Facebook page they are trying the best they can to get them out to all of us
2020-11-19
$20 Bonus promises! (Huh LIES)
When I signed up there was a $20 promotion going on but I still haven’t yet gotten my $20 from you guys! I’ve been waiting & waiting bit nothing at all , I don’t understand it at all you get people to download apps with fake lies about giving free money but when we download the apps & do what they tell you to do to get the bonus but still haven’t gotten it I’m not rating it more then 1star! It’s not worth even 1 little star! I’d really like for someone to please fix this issue & stop playing fake lies on people!!