Name: DoorDash - Dasher
Rating: 4.7 (2461196 reviews)

Updating

DoorDash - Dasher

Released: 2019-03-13

Version 2.432.0

Version 2.432.0

Released: 2019-03-13

#2 in Top Free Apps > Business

Description

Enjoy the freedom to be your own boss and earn money on your schedule. Plus, get 100% of your tips, always.

* CASH AFTER EVERY DASH *

Get paid right after every dash, automatically, with no deposit fees — ever.

* EARN WITH NUMBER ONE *

Make money delivering with the #1 Food & Drink Delivery app, available in 7,000+ cities in the US.

* START RIGHT NOW *

Sign up to deliver in minutes. You only need your smartphone and transportation (bike, car, scooter, or motorcycle) to start.

* BE SUPPORTED *

Your app will show you where you’re going and when to get there. Plus 24/7 help is available if you need it.

* SET YOUR OWN SCHEDULE *

Choose your own hours and enjoy flexibility over hourly, seasonal, or full-time work. Start and stop whenever you want.

* FIND WORK NEAR YOU *

Work wherever you want. DoorDash is available in 7,000+ cities across the U.S., Australia, Canada, Japan and Germany. In select markets, you’ll be able to accept orders from Caviar, too!

* RESTAURANTS AND MORE *

Make money by completing deliveries from restaurants, convenience stores, grocery stores, and pet stores, too.

DoorDash is available in over 7,000 cities in all 50 U.S. states, including Washington, D.C. and Puerto Rico; over 80 cities in Canada; and Melbourne, Australia, with more coming soon.

Find out if we’re in your area and learn more here: doordash.com/dasher/signup

Caviar Couriers can sign up using the DoorDash - Driver app

What's New in Version 2.432.0

- Minor fixes and stability improvements

Seller

Name

DoorDash, Inc.

URL

http://doordash.com

Information

Developer

DoorDash, Inc.

Version

2.432.0

Size

595.4 MB

Game Center

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 17.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 17e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPad Air 11-inch (M4) Wi-Fi, iPad Air 11-inch (M4) Wi-Fi + Cellular, iPad Air 13-inch (M4) Wi-Fi, iPad Air 13-inch (M4) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Chinese, French, German, Japanese, Spanish

App Store: Customer Ratings

Ratings & Reviews

4.7 of 5 (2,461,196 Ratings)

App Store: Customer Reviews

2026-06-18

Really bad

They gave me 3 hours to verify my account and I’m locked out for 3 hours just because they stated my picture needs verification to make sure it’s me.

Like damn my ID is older and Uber Eats has no problem ever.

Worst delivery app ever, I will stay with uber and not waste my time with DoorDash.

I drove 2 hours almost to dash and then they ask for a selfie to verify than somehow I failed it.

Definitely worst and I hate the dasher pick hours. I’d prefer to clock off whenever I need, not a set time since how am I going to work if I get dizzy or exhausted and fall asleep

2026-06-17

Dasher with over 2k Deliveries

Please remember this is a review for the App, not a review for what you think about the company itself. The fact the App receives an update on average once every 5 days you’d think it never skips a beat. In reality, if an App needs an update every 5 days; it’s unstable. Over the past year, I can identify a dozen issues, technical problems, glitches with the App. Again, if you have to update the App every 5 days, it is an indicator of a poorly performed and bad functioning App. It’s evident the programmers of the App have never accepted 1 order and never completed that order.

2026-06-17

PLEASE UPDATE “REVIEW TIME” & “DRIVE THRU AVAILABILITY.”

I’ve been Kardashian for over a month now and I have been enjoying my time as a Dasher!! I know this company likes honest reviews after every dash.

!!!MY BIGGEST PET PEEVE ABOUT THIS APP!!!! is that when I’m trying to leave a review to help benefit doorDash, I get cut off by the next available DoorDash and cannot leave a review where can I give feedback later on.

ALSO!!!! DoorDash may only have a certain amount of control over this, but if there is any way, they can add an update to where they can notify the DoorDash driver, we can go through to pick up order. It would definitely save us time if we know that we can just go through the drive through to pick up the order. I know some stores will only take drive-through at certain time and it would be nice to know that ahead of time.

2026-06-17

DoorDash needs to respect Drivers’ time

DoorDash has too many hidden penalties for drivers.

• We are told we’re independent contractors, but acceptance rates and tier systems pressure us to accept orders.

• If I decline a low-paying order, it can hurt my acceptance rate.

• The same order is often sent back again, causing another penalty if I decline it a second time.

• Drivers spend long periods waiting in hotspots, effectively on standby, but receive no pay for that time.

• Reaching higher tiers requires completing deliveries, but drivers can’t complete deliveries if the algorithm isn’t sending them enough offers.

• Drivers provide their time, availability, vehicle, gas, maintenance, insurance, and take on all the risk.

• After accounting for waiting time and expenses, many deliveries result in earnings that feel far below what minimum wage workers earn.

The system often feels less like being your own boss and more like being controlled by an algorithm without the protections of being an employee.

2026-06-17

Agents are the worst

Any issues you have they will never help, they give you run arounds then transfer you to the wrong departments and tell you to check your email and spam for any basic info but nothing regarding any actual resolution or just disconnect the call all together, this company is trash and their customer service is even worst

2026-06-17

Portable Heater

The app was good until a few months back. Now, every time I am dashing, there is a large amount of heat coming from the phone. Slows down the connection and in turn all phone responses.

2026-06-17

app is broken

cant update payment method and they sent my weekly payout to an old bank account that is closed. i called a few times and they keep telling me to use the app to update my info but the app is broken and its been over a week that ive been trying to get this fixed with absolutely zero help from support. they keep telling me wait 24 hours and it “should just work.” how about you guys have a working website where you can manage this stuff bc this app thing isnt it. the app is trash. when you go to the support page and click on call or chat it does nothing. when i try to go to my different payment methods (3 unique options) none of them work. the button to update my bank account freezes the app, the button to update my debit card doesnt click through and the button to apply for door dash crimson takes me to a page to fill in my address but then it wont save or move forward in the process past that point. the app is useless. please give us access to our account from the website. when i go to the website to try and edit this stuff it just opens the app which doesnt work at all.

2026-06-17

FIX UR APP

Every time I try dash it bugs out, I can’t complete the dash if you don’t fix your app!!!!

2026-06-17

Pro shopper ratting

been calling for two hours on DoorDash and talking to multiple agents on chat I’ve been needing my pro shopper rating fixed because it got dropped down and I tried disputing those two items and it did work one person I talked to an agent in the chat said it will be fixed up to 24 hours and it has not been fixed at all when calling again regarding the issue, they told me they can’t be fixed, that I have to write a review here in order to get help, which makes no sense at all

2026-06-17

Support

I love this app. Honestly great way to make side money and easy to do. However, THE CUSTOMER SERVICE IS TERRIBLE. I’m 19 and I’ve been doing this since I was 17 don’t ask me how idk either. Every time I have called about transferring my account from weekly pay to door dash crimson I haven’t got a proper response. It is always the same thing. “Go to the earning tab” yada yada yada so on so forth. Even tho I specifically mentioned that I don’t have the option in my earning tab nor any tab to switch payout methods other then to switch my debit card and bank account. And when I try to sign up for crimson it sends me to a IRL, then that url tells me it’s time to download the dasher app. Then since it’s already downloaded i click on open. It opens my app and you’d think it would bring me to a page where I can access or sign up for crimson. NO, it just sends me to the earning tab again.

2026-06-17

Where is CarPlay

2026 and still no CarPlay interface to accept or deny orders.

2026-06-17

Delivery orders

I’m in front of 30 restaurants and you’re telling me I’m not getting one order you guys deprived me of my time deprived me of my money such a waste waiting for an order that I’ll never come in front of dirty restaurants and you’re telling me not one of them is busy come on

2026-06-17

Bad contractor work and criminal company

You will not get paid 100% tip from customers because the company just pay you a little and keep it all. You guys must know about this reality! And I will never stop reporting this until everyone know the true! $51 for 5 hours working with platinum tier!

2026-06-17

DoorDash takes advantage of desperate people

I’ve been dashing full time for over a year and the algorithm has only gotten worse throughout 2026 and DoorDash refuses to fix the issues no matter how many times or months it’s been reported. Reporting issues at pickup since January 2026 is no longer relevant since the algorithm considers any wait time over 1 min as “late” even if it’s reported as a long wait so we have to dispute every delivery even if it was delivered “early”, but sometimes it won’t let you dispute any of them and support refuses to remove them and supervisors threaten to discipline anyone who tries to help so they add up through the days/weeks and I end up losing my platinum status due to this corruption until the disputes briefly work again or I complete enough deliveries to have it removed. Many screenshots of declined offers for just $2-4 trying to make me deliver 2 towns away for free, whether it’s transporting an order all the way over there when they already live half a mile from the exact same restaurant, or DoorDash algorithm is refusing to recruit local Dashers already in that area just to pick up and deliver a few blocks away from the Customer instead of Acceptance pressuring me to drive over a dozen miles out of my own pocket. Driving all the way across town for a pick up just to be told it had already been picked up and 4 other Dashers also tried to pick it up but apparently “im the only one reporting it” even though everyone has to give a reason for unnassigning an order or you get penalized, and after 20mins on the phone with support I only get $2 for my wasted time for an order I wasn’t supposed to get in the first place. As of 6/15/26 DoorDash Crimson is no longer allowing Apple Pay withdraws which is how I pay my wife to pay our bills that are now past due. They stated there’s a new “$200 daily withdrawal limit” except that was 3 days ago and Crimson is still declining my attempted withdrawals and even after being escalated multiple times, no one has reached out to fix it which seems to be standard business for DoorDash in 2026, they would prefer I pay them $2 daily fee for access to funds I’m already supposed to own or wait 2 days for each standard transfer so now I cannot get the full amount I need for bills especially since it does not transfer over weekends

2026-06-17

Tons of Pizza Hut deliveries coming

Talking to a Pizza Hut executive this morning, he told me that by the end of the year DoorDash will be doing 70% of the Pizza Hut deliveries.

2026-06-17

Just don’t do it

Been doing this for 6 years it only get worse each year. The service sucks. The support isn’t worth even having aside from an insurance claim. The corporation plays games with your money, look into it. And now on top of it they make you wait 30 minutes for an order before you can cancel it without it effecting your ratings

2026-06-17

Meh

It has a lot of potential, it’s hard to get orders and most of the orders you receive just aren’t worth it in this economy with the price of gas.

I did a couple runs and it just about pays for the gas I need to do it.

2026-06-17

Can’t change bank details

I can’t change my bank details please help I’ve done all the troubleshooting and calls I can nothing works crimson support helped once but now there saying they can’t switch the payout method when they did before

2026-06-17

Extremely harsh for late penalties

This app does not take into account travel time or pickup messiness. You only get 10 disputes and you are marked late if you are late by even 2 minutes. Other than that everything’s good. Stop punishing honest driver and making them feel unsafe driving. This is a liability nightmare waiting to happen.

2026-06-17

A few suggestions I NEED PERSONALLY

Hello my name is Lisa I primarily work in a very good sized city and yes I get plenty of orders. My request is only when you are in a safe and Parked position can this request happen (safety first, of course)

So, when I initially accept an order, I would be like to be able to communicate back and forth while getting the directions in app. So essentially how you’d be able to use diff apps on your phone you know you’re able to navigate it all that way well what about idk. Split screen? Or a feature like I described as to where the chat can be accessible at anytime during the order. Please let me know if this is something that could be done?

2026-06-17

Autorización temporal

Deberían cambiar eso! Es tan inconveniente como esta aplicación tan absurda! 170 dólares de retención? Que maldito carro agarra 170 dólares de combustible????? Perfectos hdp

2026-06-16

Nothing to review to this company

I don’t care about non-tips customer. However, you have to support drivers with this problem. If you want to protect non-tip ones, you have to raise up the base or exclude non-tip orders from acceptance rate. It doesn’t make sense when you protect them and punish drivers by lower their AR if they decline. We are trying to maintain Platinum status for what when we cannot make even $100 after 8 hours work. Platinum means nothing when we cannot make any significant income. 100% tips will go to drivers, yes, but you steal our tips by lowering base pay. If no tip, you pay drivers $3, but with tips, you pay $2.1. Do not control drivers by AR, it’s completely useless.

2026-06-16

People don’t tip and door dash don’t pay enough

I have spent a total of 15 hours now and when I first started I accepted every order and legit lost money now I am being picky and still don’t make money really for lack of better words a waste of time unless u get very lucky and get tipped a lot .

2026-06-16

Needs update

The have a bunch of bugs that need to be fixed. They removed the hotspot timer so now you cant see how long before the change the locations. So you could driving to a hot spot from across town and by the time you get there its changed back to the side you just came from. The system is AI-assisted and “there is no override” when issues occur. I’ve been doing both uber eats and dd for a while and now DD isnt worth it

2026-06-16

Low base pay

DD does a great job of letting the customer handle the majority of what goes into your tank as they hit you with $2 base pay even if you drive 10+ miles. Can’t stand how they treat their drivers. Don’t even get me started with the acceptance rate bs.

2026-06-16

Scam

Underpays dashers. Punishes dashers for the store/restaurant’s failings. Makes promises the company refuses to keep

2026-06-16

not as good as it looks

horrible to set up an account. had to call 5+ times to get an answer on anything with various excuses. would not recommend to people who have never used anything like this before.

2026-06-16

Glitchy

The app isn’t letting me watch the training videos nor get in touch with help. Been like this for over a week.

2026-06-16

Robbed

The app went down and the store couldn’t see the order. DoorDash said I could place it myself and I’d be compensated. Never mentioned I needed photo evidence. So I was not compensated for it

2026-06-16

Terrible app design

Just one of the many issues with this app and DoorDash but when you click on the settings button on the top left to view the map when you’re on a dash you have about 2-3 seconds before the map disappears and you get the spinning loading symbol. This is very aggravating when you are trying to view the map to plan your route and figure out your best way to go

2026-06-16

La peor aplicación de repartos

Con cada actualización se vuelve peor para quienes les dan vida a esta app que son los drivers. Es demasiado injusto que solo tengan intereses propios y no valoren el esfuerzo de cada conductor más de 20 órdenes diarias de 2 dls 6 millas en adelante hasta por 13 millas una barbaridad pónganse a trabajar un poco en el bienestar de los conductores también ya que si el cliente pide pero sin conductores ustedes no serían nada gracias espero esto sea visto y tomen cartas en el asunto basta de las órdenes de 2 dls

2026-06-16

Every time there’s an update, there is a major problem with DoorDash. I can’t understand it

After update came out 1 day ago the ability to pre-reschedule your dash throughout the week it’s not available

2026-06-16

App issues

The app is always experiencing some sort of issue, but the pay is decent. Support is helpful and quick. However, the app glitches are becoming very frequent and frustrating

2026-06-16

This app is very racist

I don’t know who thinks this app runs off algorithms, but think again I tested it with just me and a car full of friends two blacks and three white people us black have perfect ratings also, well did you know the white people got bigger orders and numbers then us blacks. ( Also none of the white people were platinum either just us blacks are.) so Be careful people of color we are targeted. It barely even allows me to log in always kicks me out the app and it’s not cool at all.

2026-06-16

Service line

This review is strictly about the customer service lines. I called about not being able to login to my account I called the service line and was on hold for over an hour before I made the decision to hang up. I didn’t even get an automated voice telling me someone would be with me soon. This is unacceptable and unprofessional. People depend on these apps to make a bit of extra money. I’m positive that if a customer reported me for doing something wrong DoorDash would be certain to reach out then.

2026-06-16

Last resort

This app will give you more errors than any other gig work you’re ever find. If you can get it to work, it will make you go through more hassles than all of their competitors on simply marking the order delivered.

2026-06-16

App is down AGAIN!

Most problematic app ever. On hold for 25 minutes so far with no answer either customer service while all reports show apps fine when it’s definitely down.

2026-06-16

Life Saving

DoorDash has saved me in so many ways, especially in this economy lately. I am able to eat, get gas, and pay emergency bills when needed. It’s life changing and I’m grateful someone came up with this delivery app!

2026-06-16

Side Hustle

Everything works fine for me customer service is fast and I have no problem with the app the only thing I don’t like is being at platinum status I still get small pay ($2.50 for 6.9 miles) and if you decline your rating will go down but you still can make enough to pay a bill

2026-06-16

App issue not working

App not working.

2026-06-16

Used to be good now it’s not

I used to make $375-$400 a day now I’m only making $90? I’ll be out for 9-10hrs a day and still don’t make enough to compensate for the time. Now I can’t even start a dash because the app keeps giving error codes after this update... Fix the app and adjust the earnings rate!!

2026-06-16

App not working

Last summer, I started door dashing and it was great. I was a platinum Dasher and received all the benefits, even though I had just started. Over the course of the year I took a break because I had started a teaching job. Now that it’s summer and I want to get back on dashing it has been terrible for me. My platinum status the app is not working today and the money that I have made I can’t access because the app is not working. This app used to be amazing and I loved it but now this app sucks and you all need to fix it.

2026-06-16

Lost so much money with this one

DoorDash being down and still letting people order food has to be criminal . 5-10minutes fix the support agent on the phone told me. And an hour later-best believe everyone on doordash is losing because we’re all locked out and customers can still order food

2026-06-16

Don’t like new update

I don’t like the new update because because when your shopping for multiple orders at a store it took away order A or B to text the person your trying to substitute an item from and it’s confusing and I’ve been a top dasher for years

2026-06-16

DoorDash sucks

2026-06-16

Trash

App always closes out, will sign you out and never let you get your money

2026-06-16

Help

Door dash crashed logged me out and took my money I’m going to sue if you don’t fix this problem

2026-06-16

Can’t access app or crimson card

I’m not able to use my card because the app isn’t working. That pretty crazy to me

2026-06-16

Does not work

Flat out does not work, now. Literally no way to use it.

2026-06-16

App Crashes

Some issues like again today. The app crashes, I cannot get into my account or the money that was placed on my crimson card. In addition, several of their contact numbers don’t work I finally got one to work and been on hold over 4 hours. Recently they been taking money off the promised order even with no issues so I’m just confused.

2026-06-11

The company and app are flawed

The ratings tier system determines the quality of deliveries which dictates how much you make is flawed. On time determined by google maps but doesn’t account for red lights. Even if you catch all green lights you still have to go above the speed limit to make on time. The navigation provided is the worst I’ve seen. The Acceptance rate will cause you to lose money on deliveries due to needing to accept 2$ to drive 5 miles, wasting 20 minutes. The acceptance screen has a map that shows the route but it is programmed to only show it for a couple seconds before it says try again. It will show you the wrong location sometimes too. Shoppers are penalized for store items not having tags, seasonal items, and poor store organization. And Marissa! What a joke she is, she cost me more time and money than stores with no tags. You can get unassigned without pay after handling problems at restaurants. You can get a violation of contract by loosing reception also. Then dispute, lose money, lots of time and become extremely irritated. These are just some of the many issues with this app and DD. However, DD still owes me money for a trip over a month ago when support failed to change delivery address and I got .60$ for an hour and 20 miles of driving. The only good thing about them will have to be when compared to Uber. At least DD pretends they care about customers and drivers. BTW I am platinum tier

2026-05-22

So Many Issues

1.) I keep getting a notification that says “Wrong Order Reported” and when all of my orders are SEALED there is no way for me to verify every single item. I don’t think it’s affecting my rating, but I feel like this is an issue that should be between the customer and the store. I check my receipts and I’m not grabbing orders with the wrong name. Either put something in place for the stores to double check or don’t seal bags. Otherwise, I can’t doing anything about it.

2.) I constantly get orders that take me out of my delivery area. I feel like, if I end up outside of my area, that defeats the purpose. I had to drive an hour to get back home after a recent delivery because I ended up two cities away.

3.) There needs to be a button to end a dash after a delivery. There’s a giant “Continue Dashing” button but to end my dash, I have to dismiss that pop up, answer or dismiss the question asking how the delivery went, open settings, then hit the “End Dash” button and in the time it takes to do that, I get another delivery and either have to deliver longer than I intended or take a hit to my acceptance rate.

And lastly, no offense to support, they do their job, but support calls are outsourced to places that don’t have DoorDash so I feel they lack some level of perspective and the scripts they follow just feel so disingenuous.

I am grateful for the opportunity to earn cash on the fly, but I would love some QOL (quality of life changes)

2026-05-20

Great Opportunity

I recently started dashing during a financially difficult period with fairly low expectations, mainly just hoping to create some additional income for my family. After giving the platform my full effort and treating every delivery with professionalism and attention to detail, I’ve honestly been surprised by both the earning potential and the level of support I’ve received so far.

Within only a couple of weeks, I’ve been able to generate healthy daily earnings while maintaining strong account metrics by simply staying consistent, communicating well, and completing deliveries accurately. What stood out to me most, however, was how support handled the few issues I encountered. Whether it was app-related problems, address/geofence complications, or even an unfair customer rating, the support team evaluated the situations fairly and made corrections quickly without unnecessary pushback.

As someone who already runs a transportation business where attention to detail matters heavily, I take customer service and delivery accuracy seriously. Because of that, I genuinely appreciated seeing that effort reflected fairly when issues arose. No platform is perfect, but based on my experience so far, DoorDash has treated me fairly, provided real opportunities to earn, and offered support that has been much better than I originally expected.

2026-04-04

I DO LOVE BEING A DASHER

But….the honeycomb grids on the maps could use some work-a lot of work actually-and GPS has cost me a significant drop in my ratings because the app has added streets where there wasn’t any causing me to be late delivering a pizza by 23 minutes… Currently gasoline is $3.75 a gallon in my area and is expected to rise to $5 a gallon before summer’s end because of this crazy feuding going on in the Middle East! Rewards are only available to Platinum Dasher’s (which I have achieved, but could never hold onto it giving my last 30 day count fluctuation always falls and never has went up. Making $40 in 2 hours in my small town is what’s considered a good day, but now that I am close to 200 all time deliveries I might make $5 a day. It’s a joke sometimes really that I have to turn down orders that offer me only $4-$5 to drive an hour round trip. It doesn’t even pay my gas and yet affects my ratings significantly! I think once you get so far that the app knowingly slows down to almost a complete halt, never actually allowing you to hold Platinum status! Something’s got to be up with that!

A few things I do like…

the flexibility to pause and schedule dashes!

To be able to have passengers ride along and theres no hassle of having a person to answer to but the overall plus is that you can dash anytime & for as long as you want!

Gas reimbursement is a SAD JOKE as well!

2025-11-15

Great flexible opportunity, but not without flaws

I enjoy the dasher app. Allows me to make some extra money on the side and work around my schedule at my convenience. It is not without drawbacks though. First it’s supposed to work with CarPlay. It does not! I have done all the updates, etc still doesn’t work on CarPlay and this is on more than one vehicle. Secondly when they alert you to an opportunity they need to be more clear on where the delivery is going to. A lot of times the delivery alert makes it look local, but then come to find out it’s upwards of a 20 minute drive each way from the pickup. With that said there should be an option to allow you to say within a certain perimeter of the dasher zone for instance to be able to stay in one town. I know it’s less opportunities but it is vital when you are trying to run dashes in a certain timeframe. Thirdly the in app gps only works in vertical view it does not chance to horizontal. I’ve been using Waze instead. Fourth, there needs to be a work around when delivering to a poor cell reception zone. I should not be taking a hit on my account when I cannot upload a picture or mark a delivery as being dropped off due to no phone reception. One more thing I found (idk how true it is for others) becoming gold status has made dashing more difficult. Magically the zone I would normally work in has become unavailable and the app won’t let me schedule saying either time no longer available or giving an error. Going back down to silver status made this zone available again. Doesn’t make sense. Hopefully they fix these things.

2025-11-11

you don’t have a voice and you get constant reminders of that

The app does keep track of your location, but with that it doesn’t prepare you for is the glitches that can sometimes happen if you’re not in a well signal area what it also doesn’t prepare you for is when places like apartment complexes or even trailer parks can be very confusing to get around through. they write you up and they don’t really let you dispute it. I’ve been given violations before and have tried to make professional disputes over it, but in five seconds or less, they send me the notification that my dispute was rejected. if you need a little extra pocket money, maybe it’s worth it if you are in a decent enough area where it gets busy enough, but it’s not stable income. even if it’s traffic or a restaurant, taking a little too long, making the food or even if it’s an area that might be difficult to get to you’re yelled at for not being fast enough, even though you follow all the rules and protocols to inform the customer that ordered their food of the situation

it’s like that unspoken rule of them telling you that you need to be an aggressive driver to deliver fast enough to their expectations but the one who pays for getting ticketed or in an accident is the driver not the company and yet they still tell you to break rules of the road anyways. I don’t really think there’s much human influence in this app. It’s a lot of robotic tendencies.

2025-11-06

Great income job

This app for being a dasher allows you to improve your customer service skills, gives you a chance to meet new people and see them happy with receiving items. It pays very well, and it’s worth taking a chance. It does take time and effort to build your account up though or to rebuild it up. In order to maintain platinum status you have to do 100 deliveries a month but it’s worth it. And people it’s really easy to keep it up, you just have to do your part. Always greeting customers with a smile, and always keeping up communication also with updates will help to keep your high ratings and etc. You get what effort you put into it like any job. I’ve been using door dashing as my platform aside from other various jobs to help take care of my family for the last 2 years. The only thing I wish they had was a way to pay the taxes out of your income after so many deliveries. But according to what I read online you are suppose to go back and pay taxes every quarter of the year to prevent overhaul of taxes and penalties when tax time comes. So make sure you’re paying your taxes for 15.3% of your income every few months on the IRS website to prevent issues the following year. It doesn’t take too much away to pay your taxes if your maintaining platinum status

2025-10-19

Dashing….

First of all, I love DD i work overnights which is easier for me, but one thing i will say, I find the gps to be a problem. It will send the dasher to wrong entrances even addresses it will also send U in circles even if the route is at a dead end, just find your way around it. I suggest U let the customer know the how the GPS does this because it is not the drivers fault! Always keep in touch with your customer, ALSO a tip IF u have an order that has been picked up/cancelled etc. DO NOT UNASSIGN, pull to the side and Call dasher support and they will unassign for you and U will

Get half pay. If U unassign before calling u will not get payed. ALSO there are places like MCdonalds that have a shift change early mornings where they are only taking breakfast but lunch orders are still being received, I learned not to deny the orders that are coming in from DD EVEN IF THE restaurant isn’t taking them at the time, Just accept them and call DD to let them know Ur at the restaurant, That way U can get half pay at least, because if U deny while still in route your ratings will drop! Just ACCEPT them, it isn’t the drivers fault anyway. ALSO be sure to let the dasher app know while you may be having a long wait time. So it isn’t counted against U. It’s all about communication. Be nice n respectful when dropping off your orders. Keep at least 2 delivery bags with you it really comes in handy! I always keep a cup holder in mine as well. Also, Take pictures of the delivery even if you handed your order to the customer. HAPPY DASHING

2025-07-13

A REALL REVIEW FROM A REAL DASHER

When you need a little extra cash this is great. But there are (in my opinion) too many cons than pros. I have a gold status dasher, which is second to highest. I have the second to highest priority to higher paying orders. The problem is that there arent any higher paying orders. When i first started most of the orders i was getting were usually under $10, typically ranging around $3-$7 most of the time. Now after having good status for a few months, im literally making the same amount. And on too of that people are greedy and dont like to tip. The most obsurd offer i got was $6 to drive over 20 miles. And yeah you do get a high paying order once in a while, like i got a $20 offer, but i still had to drive from kalamazoo halfway to Grand Rapids, and if your from that area you know how that is. So in a reality sense, your still making a small amount. Doordash doesnt cover gas expenses or wear and tear on your vehicle, and theres just no way you can make enough to cover any car problems. And some may say ,”well pay depends on when and what days”, ive tried every day, and every timeframe. I typically try to dash during peak hours on weekends which is wear i make the most but even then its not much. I dashed for 5 hours the other day and only made about $65. Almost half a full tank of gas was gone too. Thats literally like $13 an hour which is lower than minimum wage.

2025-05-03

Critical Update Needed

I have been DoorDashing for well over a year and I’m a Platinum member. The DoorDash Dasher app is good, but it needs a few updates to make it great. 1). The most critical update should be to the navigation tool within the app: currently, the navigation tool is set to help you take the fastest route… the problem with this is that it does not alert the driver of any road closures due to car accidents or construction, (which is baffling as all other navigation apps have this figured out). The app struggles horribly to reroute you, and insists on taking the quickest route, often resulting in failure to arrive on time. Please update the navigation tool to include these safety features. 2). The Dasher App does not verify if you can lift more than 50 pounds repeatedly. Additionally, the offers that the Dasher receives does not indicate the weight of the order. Yesterday, the app took me to Lowe’s to pick up over one thousand pounds of river rock, and unfortunately, rejecting this order as a safety concern would have affected my ratings, so I feel it’s important for DoorDash and the customer to be transparent about the weight of the Customer’s Order as a means to prepare the Driver. 3). I am not seeing any follow up (by DoorDash) on any of the safety concerns I submit through the app. I see the email, but there is no follow up whatsoever.

Overall I’m happy with the DoorDash Dasher app, but I feel I could be even happier with these critical updates.

2025-02-02

Delivery delay of something happen bad

It’s a delivery that sometimes delay cox something happen in the car needed air in the tire or needed to change the tire or bad snow storm but still working to delivered to the customer they don’t suppose to be proud with the driver that work hard even in a cold weather still working out there whom the company will be proud to those driver how about the restaurant for waiting cox the food is not ready that’s one more thing delaying the delivery how about this they are missing item in the delivery it’s not the drivers fault cox the bag is close we cannot open it some drinks inside the bag when you order in mc Donald’s drinks we try to give to the right person when you have 2 delivery in your app that delay the delivery too cox you have to wait one order then wait for the second order delivered the first order then go to the next order to delivered some customer they think you are delaying it but they don’t know you are delivered 2 order they don’t know unless you message the customer then they understand there’s a lot of things that sometimes delay delivery cox something happen bad or mild that’s why the driver always messages the customer what happen how about this you tell what happen to the customer in the customer fell sorry for you give me tip 20 dollars or 8 dollars for telling my situation

2025-01-13

Worth the read! INFORMATIVE

I will say it’s nice to get up when I’m bored and make extra money or the times when I actually need the money it’s handy but the app has some major issues that will only bring the app down. Dashing can be only frustrating and time wasting sometimes especially when a customer leaves 0 tip on a 10 mile order it is a waste of my time. They should not offer 0 tip when the whole app is based on them ordering food and paying someone to bring it to them and people very much so abuse being able to leave no tip and DoorDash will offer the same order to you 2-3 times trying to get you to take it when it’s not worth it. Another thing is when it says it’s busy and I start dashing and I drive to the middle of town and park and 30 mins pass and I get no order only to be kicked from dashing and it is no longer busy in my area that’s very annoying and time wasting. I also know DoorDash offers it’s dashers $2 per order ( in my area may be different other places ) but they are not even matching the lowest gas prices in town that’s just something small but annoying. My experience may be different from yours but this app and experience brings me a lot of frustration and a lot of time wasted. If you do dash keep everything written down ( your mileage, gas, earnings, how much to spend on gas from dashing ) at the end of the year that will be very helpful with writing things off on your taxes! This is a great app if you live in a busy area and get decent offers. The extra money is nice just be careful because it might waste more of your time instead of helping you.

2024-11-28

Door Dasher

Been a door dasher since End of September 2024. The feeling is flat, gives you your money same day. Driver support is very helpful, app is easy to use. Cant really start when you want, have to wait for orders and drive far to the red zones to get offers before they disappear. Out of 2 months i got $2 more in a $4 order Door dash payed $2 customer $2, was 45min in total to get to the restaurant and drive to customer which drives you 30min away from red zone on each deliver and one tipped me $10 more, that customer was very generous it was a $8.75 drive for 35minutes, Door Dash payed$2.75 the rest was customer, sometimes DD pays $5 and customer $5, sometimes DD pays $5 and customer $2. Door Dash doesn't really pay drivers much, they pay $2 mostly and max is $5, the rest is customer tip any extra tip is because customer tipped extra, not because Door Dash payed you the total you see on the screen. I did today on thanksgiving 79miles for $29, Wednesday was 117miles for $130 because of the 2 extra tips, Tuesday was $70 for 96miles. I filled my tank $76 on Tuesday and have to refill today Thursday. Door Dash does not pay per mile, nor trip. Per hour is pointless if there is no order with in that hour, im sure by bike you make leg, but not very much seen by DD company either. Im not sure if other people count or measure thats why their reviews are great. But if they sat down to count it would make more sense to everyone. But besides that, the feeling is basic.

2024-08-19

Not happy

I’ve been dashing for about 8 months now and it was all okay at first but they must have recently updated it to where when you get cash orders, every regular dash you get after that is to pay off the cash you receive and I find that extremely ridiculous seeing how just a few weeks ago getting a cash order was such a good offer as you’d get that and the regular dash money but now you owe DoorDash if you accept the cash to pay for that persons meal. None of this was communicated I just had to call and ask why my direct deposits were missing for the support to badly explain what was going on and there’s no option for feedback or complaints so here it is. Along with the fact they don’t reimburse you half the time when you get to a store and the order is gone or get to a cash house and something goes wrong there, just wasted your time for nothing. Also they give you extremely far orders for the same pay you’d get going around your corner and penalize you for denying or getting held up. And they expect you to wait at each stop when there’s long lines. The least they could do is offer nearby dashes while the initial one is being made so you don’t end up only making $4 in thirty minutes! I’ve downloaded other delivery apps because of this and none of them are this bad. I got an email about reimbursements being sent for sending dashes twice and people getting dashes that were already done, still waiting on that. When it’s good it’s good but lately the bad has been outweighing and I’m about ready to be done.

2024-08-01

PLEASE BE AWARE

DoorDash has changed the pay on batched orders WITHOUT telling us drivers!!! It started sometime on July 20th. Since then they are batching orders and not paying the $2 per restaurant or $4 per shopping base pay on pay per off. PLEASE GO BACK AND LOOK AT ALL THE BATCHED ORDERS YOU HAVE COMPLETED since July 20th and I guarantee you’ve been shorted. After I completed a batched double order for 2 restaurants and 2 separate delivery addresses I was paid $4.06. That is including a $2 tip. So, they paid me $2.06 BASE PAY for the 2 separate pickups and deliveries. If we have a contract violation we could get fired, but THEY ARE IN CLEAR VIOLATION of the the contract at this point specifically the base pay agreement. Today was the 6th batch delivery I’ve had since the 20th that had been shorted. I checked my daily earnings reports and prior to July 20th all batched order were paid out correctly. It started July 20th sometime in the afternoon and they have been doing it to EVERYONE!!! I know it’s not just me!!! Please fellow Dashers, friends, coworkers - Call and complain!!! WE MUST STAND UP FOR OURSELVES!!! They already pay the bare minimum and now this? WITHOUT notifying us about the changes!?? THEY ARE STEALING OUR BASE PAY FROM UNDER OUR NOSES and they don’t care if we notice. Has anyone ever gotten paid $1.06 for a delivery? It’s violating the terms of their part of the agreement!!! PERIOD

2024-05-18

An Interesting Side Job

I've only been dashing for about two weeks now and while I do have problems with the app itself and the business as a whole, overall this is a fun and profitable line of work. While doing deliveries, the amount of security you have at your disposal including location sharing, emergency contacts, and even their SafeDash Check-in is outstanding. Being able to communicate with the customer by text/call, contact a helpline, or even navigate to and from addresses all from the app itself is very convenient.

On the business side, however, when looking for offers there are times when you will get lowballed with a low payout/tips and high mileage, resulting in little to no profit. This is especially terrible when considering their "acceptance rating", as the more or less offers you take can affect the quality and pay of those orders and even getting priority over other dashers. Denying a bad or unattractive delivery will only punish you and your chances at better offers (Ex: Earning 5$ for driving 12 miles, not to mention the trip back). While tips can vary they can be laughably bad, depending on your earning choice (I strongly recommend using "Earn by Offer"). Not to mention there are times when the app will simply not cooperate with you, whether it's locking you out of dashing, the map locations being incorrect, and even losing orders.

While there are flaws in its system, and depends on a number of variables for the Dasher (gas mileage, location, etc..) I do believe it's still a great opportunity to earn some extra cash on the side.

2024-05-18

Customers need to be held accountable!!!

I’ve been dashing for almost a year now and I can tell you… The number one thing that makes me want to quit is customers not tipping, but also customers lying and saying that they never receive their meals. I had a customer try to argue with me after I drove 20 minutes out of my district to deliver their food, and have an issue with me, letting them know that I was outside. And most cases if the customer has waited a long time, they will generally walk outside and pick up their meal from the car, and sometimes they don’t tip but when a customer selects “hand it to me” a lot of times you have to walk all the way up three flights of stairs after you’ve driven so far away, only to not be tipped. And then the customers sometimes have the nerve to lie, and say that they never receive their order which not only affects us as a Dasher because we get contract violations and risk being deactivated and not being able to DoorDash for extra money throughout the week, but it also affects the merchants, and a lot of these restaurant owners have been complaining to me about people trying to basically steal food off of DoorDash. So I make sure to take pictures, and I make sure to get my photos, but I’ve had a few contract violations that have put me at risk of being deactivated simply because the customer lied. And it’s not fair to DoorDashers because we put so much wear and tear on our cars, we’re driving in harsh conditions, we are risking driving so far out-of-the-way to not be tipped or the only be tipped two dollars or one dollar, and that does not equate the amount of time and effort and energy that we put into being a Dasher.

2024-04-16

Only new dashers are worth anything

I would like to start out by saying this app is easy to use they go through instructions on how to use it when you first download the app and then it smooth sailing from there. Now for the real review the only reason I’m giving this app 3 stars is because when I was a new dasher it went great. I was getting orders I could go out whenever I wanted this really helped me out. Unfortunately all good things must come to an end apparently because after two weeks they stopped giving me high paying orders and only let me dash for a half hour and that’s not even worth the gas you lose without those high paying orders. If anyone is on the fence about dashing you should totally go for it but only for the first 2 weeks after that they want you to schedule but they don’t offer you anything or if they do it’s very little. This company pushes you to the side and only cares about new drivers coming in. I spent hours trying to work this out with support even got up to support supervisor she was very nice but stated there’s nothing anyone can do this is just how it is. I wanted to dedicate myself and do this full time but unfortunately like I stated before they only want new drivers to keep this coming in they don’t care about you after you work for the 2 weeks. I will keep checking back to see if anything changes but unfortunately this is just where we are. I’ll be looking for a new app that cares about their drivers who actually want to put in the effort not just a quick side gig.

2024-03-19

There is no where else to leave this app feedback so I guess I do it here?

So I just drove 3 miles to the store I was going to shop my order at to get unassigned, because the “I don’t have red card” button is so close to the phones home button. When I was switching back to the dasher app from stopping my Everlance trip, I pressed where the “start shopping” button should be, but my finger accidentally grazed the “I don’t have red card” button on the way and the “start shopping” button I thought I was pressing turned into an “unassign order” button that didn’t even ask me if I was sure to give a chance to go back. It just wiped the order off my screen instantly. It would be better if the “unassign order” button would pop up somewhere different than where the “start shopping” button is, or if there could be another screen asking if you are sure about unassigning the order, or if it could just get rid of the “I don’t have red card” button from my app in general since it doesn’t even make sense as I have a digital doordash red card now that if I have my phone then I have it, and if I am dashing then I obviously have my phone. It would also be nice if there was somewhere in the app to leave general feedback about the app that doesn’t require a support session so there is a better place to report this type of stuff than here.

2024-02-28

Pay is hardly ever worth the time

The company of door dash is doing extremely well, but dashers are paid little more than slave labor, especially after gas, insurance & vehicle wear & tear are calculated. It’s nice to have the option for some extra cash when needed, and I love that I can just log in & work whenever I want to, but they really need to pay at least double what they pay dashers.

Regarding the new completion rate requirements, it really needs to be made much more clear in the offer screen how far away the drop off location is from the pickup location. I have unassigned myself from several deliveries immediately after accepting an offer because when I’m able to actually see how far the drive will be, it often doesn’t even cover the gas expense, and definitley doesn’t come close to compensating for the time. There are times when it has actually costs me more to deliver an order than I actually get paid. This negatively affects the completion rate. If they are going increase the completion rate requirement, they should also increase transparency on the offer screen so it’s easy to tell in the 20 seconds we have to make the decision, whether it’s actually worth it to accept.

Accepting an order just to arrive at the restaurant and find out it’s closed also shouldn’t affect completion rate, but it does, even when you send a photo to prove that you aren’t lying.

2024-02-24

Major Fix To The Rating System Needed

I have been an on and off dasher, recently I came back to dash a little bit on the side. I have a little over 120 lifetime dashes. As most may share my pain, not a lot of people rate in general. Anyway I had a customer that I believe was scamming and I received a bad rating from it. For context, this is my first 1 star rating and usually have only 5 stars. This has put my score below 4.5 which means I don’t have priority orders or even qualify for top dasher. This 1 star rating was not in my control, I did everything I was supposed to, I even cleared it with customer support but they still were able to rate me? I just think it’s messed up that someone can easily take advantage of door dash and then still ruin a drivers rating and mess up there opportunity to earn money. I just think there should be something where you can appeal a rating, especially if it was unjustly given. I understand and respect why ratings exist but for someone like me where my score gets tarnished over something out of my control, I just think it’s messed up that I end up with the consequences. I even contacted customer service and asked, “so if someone just decided to be mean and you did everything right but they just decided to be funny and gave you 1 star for giggles, then I have to take the hit for that even when I did everything right?” The customer service for door dash said, “Yes” I just think that’s a horrible system and hope there is at least a way to be able to contest underserved reviews

2024-02-21

It's good until...

I started dashing last year and so far it has been ok. My only problem is I do not feel it is fair that I decline a low paying order (Chic fil A =$3.50, no tip, drive distance 10 miles) i get dinged for it. I should be able to choose the orders that will benefit me driving the distance and not beening taking advantage of. My% drops horrible when I don't take these orders and I feel that isn't fair. There should be a standard price on distance and what people are paying to drive that distance. No one wants to spend 30 minutes driving for no tip and a $5 order.

Sometimes you end up in places that you have a fear for then you cant reach the customer and being told you have to wait. I'm sorry but this is a danger issue. I feel if I have been trying to contact the customer and no response and you can see I have been I should be able to leave the area. I was in one area where in broad daylight someone just stated walking and shooting. At night it's not safe to sit and wait because people set people up or you are a target to get car jacked and robbed. I always let the customer know my ETA and ask them to cut on a light so I can see the door numbers because it's faster for me to get in and out.

DoorDash I feel some things need to be changed. A great app but also a hazard when you try to deliver and being told to wait another 5-10 minutes before you can leave. Also sometimes the phone numbers are unusable. I have to actually call the company you reach the customer. Please stop penalizing us for not wanting to take a low paying orders with high milage as this is the way of life for some drivers.

2023-11-14

Great App!!! What would make it better though…..

So I love door dasher it’s quick cash when needed. I do think though some improvements can be made like say the dashers are dashing in one sector and it goes dead we should be able to see it right away and show us the other areas that are busy so we can make quick decisions on the road. At the moment while we are dashing we can’t see the other areas or even the area we are dashing if they are busy or not. Maybe even go as far as hey this area isn’t busy anymore but this area is would you like to start dashing here. Love the hourly wage aspect, but we should get paid more for gas especially when we get sent out to the boonies most of the time and they don’t tip well or at all. Which shouldn’t even be a option. They need at least cover our gas price. That’s like 4.00 a gallon most times it’s less. So even if door dash figures it in a 1.00 extra per delivery for gas would help. No matter if the order is cancelled or it didn’t get sent to the restaurant we still drive there and the half pay is great but still should get that 1.00 plus the half pay. It isn’t just gas we use when we drive. You have oil, tires etc. Your company is a great way to make money for sure but your drivers are the front line we deal with both restaurants and consumers they need to be taken care of a little better. Offer incentives like for every 5k we drive you pay 25 towards oil change sent to our dasher direct. Offer free swag for other occasions stuff like that

2023-09-26

Unfair Business Model

Such a game changer in the beginning - gig work - but I feel this company is not transparent in their business models. Their customer service is terrible both for dasher and customer. None of them know what they are talking about they just read scripts and send you the same email over and over. If you live in an area where the customer base is limited they will not reduce the amount of drivers for the area, and forget getting a shift that isn’t 2am-5am on a Tuesday. This renders dashing unattainable for anyone who isn’t able to be a top dasher yet (you need 100 deliveries first, which is not possible if you can never get shifts to begin with). I think they need to go to a waitlist model like every single other gig work platform. If there are too many drivers in an area they shouldn’t be able to add more! It’s greedy and really shows the company doesn’t care about their drivers, who aren’t even employees anyway so they basically profit from workers who aren’t really compensated by the company itself. The market is over saturated with drivers and not enough customers ordering deliveries. I don’t blame them when door dash marks up the food prices almost 40% in some places! Plus all the fees are ridiculous, “expanded range” fee for living slightly outside a city center is laughable. Overall just disappointed with this company as a whole. Don’t do it unless you live in a large metro like Seattlle or San Fran. Not worth it if not.

2023-07-19

App update

The current app update is not favorable to dashers that drive at night. Talking about drivers safety, an example is i am dasher that worked from 6:00 PM to about 12:30 AM, that being able to contact the customer in time of delivery is a risk that I consider. I often get deliveries to places either it’s pitch dark, no house number or just in the middle of no where. Not being able to contact the customer poses a more risk when delivering at night, just parked in the middle of nowhere, waiting after I texted the customer , or I contacted customer service and was told for three minutes is just a waste of time and risky. I had an experience before that I pulled into someone’s drive way knowing that the guides me to the right house , all I heard was someone engaging a shot gun, I reverse so fast that I was so worried of getting shot at. From that time I have learned to call the customer and make sure that I have permission to enter his drive way and to ensure that I am on the right house , sometime I deliver to ranch houses in Alpine, CA that have a long driveway before you get closer to the house . I am feel more confident delivering and being able to talk to the person receiving his or her order. The current app update not being able to talk to customer especially delivering at night past 10:00 PM poses risk to the customer, or dropping off an order to the wrong house just like what happened tonight.

2023-03-20

DoorDasher here

I am a Paralegal and I started dashing pastime nearly 2 years ago and I’ve recently decided to take it to the next level and become a full time dasher and I absolutely love this job. Meeting people and driving around making everyone gets the joy of food is very rewarding. I also appreciate the that dasher help assists us dashers with and I really like the bonuses. I couldn’t be happier anywhere else. Not even the law office I previously worked at. DoorDashing is amazing.

This is my second review, and I would like to say that I very much enjoy door dashing. I was diagnosed with MS recently, and I was unable to work my job as a Paralegal and for department of children and families when I was diagnosed, I was unable to work full-time at my professional job so I decided to start DoorDashing and this is the way that I am able to survive financially to be able to buy groceries, pay my bills, and pay for my medication and copays. DoorDash has saved my life financially, and I am forever grateful and any time I’ve ever needed dasher support. I have been treated with kindness, and I think this is what I will do for the rest of my days working I appreciate DoorDash. I am very grateful. Thank you all so much. DoorDashing is a blessing I’m very grateful for. I would love to someday become a remote work from home DoorDash support specialist.

2023-02-19

Couple fixes

1. When u have a dash scheduled, u should be able to reschedule it to any time. I guess it doesn’t allow if a dash is not needed at that time. But that’s not right, I still wanna dash in that time frame, but maybe need and extra 30 minutes before etc. if u have it scheduled from 10 am to 10 pm for example, I should be able to change it to 11 am to 10 pm, rather than having to delete it altogether and now my only option is 4-6 pm for example. Needs to be fixed

2. There’s too many times lately where dashers aren’t needed. Idrg the idea of not needing dashers anyway. That’s the name of the game, if u don’t get an order u don’t get an order that’s the risk of dashing, but to not allow me to dash if I wanna dash because u don’t feels it’s needed, is stupid, and then literally in 2 seconds an opening might appear, doesn’t make sense. Or if u have a certain amount of dashes you should qualify for “dash whenever”. The acceptance rate is a horrible way to decide that. Would u accept 10 orders in a row for $3 for 7 miles? Yea me neither, so because I’m smart I get penalized on the acceptance rate and now I’m not a top dasher?

3. No order should be blow $5, idc how short it is. There’s no excuse. It’s ridiculous, cuz yeah maybe it’s 1 miles drive, but did u factor if there’s a delay at the resteraunt? Delay with the customer? App problems? Now I’ve literally almost just made $3 for an hour or 45 minutes? Yea I’m exposing lol

4. That’s it for now

2022-12-12

THIS APP NEEDS REVIVING!!!

Used to enjoy driving as a dasher till everything started becoming customer based. Customers get free deliveries, coupons off orders and deliveries, don’t have to tip…the list goes on. I’ve called and have wrote many reviews expressing my feelings as a degraded driver and not much has seemed to change. Drivers are still treated as full time employees the way we’re held accountable for our acceptance rate and completion rating all while being given orders for $2 and change to $3 and change going many miles. Orders crossing town lines or even state lines sometimes for only a mere base pay and no tip. This is a service based app where real people are making real time deliveries using their gas and vehicles for customers who are free delivery and no tip, how is that fair?!! I’m not saying a giant gratuity should be added to every order, but an automatic one based off order size(what customer paid) would be VERY VERY appropriate, would make drivers feel rewarded and worth it again! The cash back on the dasher card is nice don’t get me wrong and the (+)pay orders is a nice new incentive, but maintaining an above 50% acceptance rate is very hard when there is no promos going and orders pour in for minimum base pay over and over. I’d hate to stop using the dasher app, but it’s either gonna come to that or I’m gonna be deactivated for poor acceptance rate and that isn’t right either.

Sincerely with deep concerns,

A fed up dasher

2022-12-11

Suggestion

If “we” the dashers could somehow make a personal profile for the people in our community and are available times even if they vary day to day (like our personal calendar for our individual open windows of opportunity to be of assistant to our community) and for customers to have the opportunity to choose the dasher available at the time they would like, I think it would be a greater opportunity for both the dasher and the customer.

Some customers order takeout on a regular basis, some customers don’t have the transportation to go grocery shopping on the regular, or run errands themselves. So I think it would be more fulfilling to have aParticular person to be able to run errands for them. All in all it would help EVERYONE in our community to work together efficiently. Bringing the community together a little better! And single moms or families that need an income but can’t afford to pay for childcare well they could build their own personal profileBeing open to their community for services as well being able to afford their bills while working for their community. And for the dashers that would like to make it a full-time job would get the most use out of it,Profile they can explain what they’re single mom and then might have a two year old runaround with them but they’re willing and able to do the errands for them, or what not.

2022-11-12

Well organized but could use improvement!

The app is well organized and allows dashers to have more freedom and flexibility. The UI is slightly outdated and the app crashes randomly. Recently, the app will crash when I end dashes. It also has navigation struggles and trouble loading the navigation. It lags and stutters.

But my main reason for writing this review has nothing to do with stability. It’s more about safety. When the app gives you an offer to pick up an order, the map is often misleading. I will think I’m going to a safe area then suddenly I’ll find out it’s in an extremely unsafe town or area. It would be really helpful if the offers could detail the towns that the restaurants AND the homes are in, even if you have to click for more details. As a female dasher, this a major concern. I try to avoid areas that could pose a problem, but sometimes I’m not 100% sure where I’m going. On top of that, if dashers could blacklist certain towns from their region, that could be helpful. I hope this suggestion is taken into account because it would absolutely be a game changer for me because declining orders affects my acceptance percentage.

Overall, the app brings customers and dashers together fairly well, keeps communication open, and allows dashers to make some cash. However, the app is glitchy and needs stability improvements. It also could be more helpful if it gave dashers more information about the deliveries BEFORE they accept.

2022-10-25

Great until they deactivate your account with no explanation

For 18 months I worked full time as a “dasher,” over time I quickly earned the “top dasher” rating and was very satisfied with the overall experience as an employee. I considered trying other ride gig opportunities but stayed with DoorDash as felt the company properly allocated their time in helping their “dashers.” (Btw I had a 4.99 rating out of 5 stars, 100% acceptance & completion rating & a 94% deliver on time rating). During my last delivery with the company, while on the road heading to a customer, my account was reset & deactivated. I was unable to fulfill my customers order as I no longer had their destination & told by Dasher Support that I had no choice but to not complete my customers order & return home with their purchased items. Dasher Support had also informed me that after viewing my ratings, they themselves were unable to determine why this deactivation even occurred, that I could file an appeal & that I could “keep” the customers items that I was now unable to deliver to as I no longer had their address to find on GPS. The appeal I filed was quickly denied and DoorDash has refused any further explanation or any evidence at all that would susbstantiate any reasoning behind their decisions to deactivate my account. I’ve never felt more confused & mistreated as a now former employee of DoorDash and I only recommend the app for users who are not planning on doing ride gig in a full time capacity. Uber Eats, Instacart; I literally recommend ANY & EVERY other application that is out there & available. Two thumbs down & shame on you DoorDash! 😤

2022-09-05

LETS SEE….

I enjoy doing dashes whenever I have time. It’s fun checking out the restaurants that people order from, and looking at the menu. I make a decent amount off dash and I like doing it. Recently reached rankings of being one of the top dashers so I get higher paying deliveries which is nice! But…. The worst deliveries are the ones on base. I don’t have a pass and it takes a while to get a temporary one. That by the time I deliver the food it’s no longer fresh. PLEASE show or have some kind of indication that it’s a bass access delivery! People who order sometimes put it in the notes but we can’t see it till after picking up the order! I stoped for a while because it does put a lot on the car. Then I started getting promotion emails. First for $75 then for $200. Completed the 25 deliveries for $200. Told to wait 5 business days to see it on my account. Ok… waited 5 days to contact them again, just to be told to wait another 5 days!? Don’t send out promotional emails like this if you don’t want to pay up when it’s completed! False advertisement! Glad I took screen shots of everything. Also gas and car maintenance ain’t cheap! ***will edit this rating later if I receive the promotion/ bonus.***

****Edit****

Almost a month of waiting… had to go through a lot of hassles finally got threw to management and got my pay out! Thank you!!

2022-08-25

Fair but not worth it

Listen, I never write reviews. But I figured someone deserved to know. If gas was like two dollars cheaper, this would be a great little side hustle. But DoorDash pays you the absolute bare minimum they possibly can. You have to rely solely on people‘s tips and not a lot of people like to tip. And it shouldn’t be a requirement for people to tip at all(should only be common courtesy). But the only reason people who DoorDash get upset at people for not tipping is because that’s literally their main income. And it really influences your order because if you don’t tip, they usually get about three dollars to four dollars at best. And a lot of people don’t like to accept those orders. Sometimes people take advantage of your lopaying order and steal your food or something worse. All in all, it’s not the door Dasher or orderers fault, it’s just DoorDash being greedy. When you DoorDash, you really are just earning what you spent in gas. You have to do over at least eight orders in order to make even a couple bucks on the side. If you have a high-paying job and do this on the side, go for it. But you can’t do this by itself. you would think that when you accept an order from a hotspot and it takes you to a really far distance, that they would compensate you for that. But they really only tack on an extra dollar or two. Not only does this seem like a waste of gas, but a waste in time. just consider this before you sign up.

2022-08-05

Mileage Tracker?????

I do not understand why the app does not have a built in mileage system.

I have been on a goose chase trying to find where I can locate my mileage for my first dash. This is my first side gig so I was not aware that I had to track my mileage (a reminder in the app to track your miles would be helpful) and it would count as deductions on taxes (I’m still doing my research on that, I’m still new to this). The app is really no help when it comes to mileage, it just gives you a “dashed time” and an “active time” which makes it near impossible to get an accurate estimate. I tried to manually calculate my total mileage for my first dash but the app wipes the drop off location once you deliver the order which I understand is for privacy reasons but LET ME CALCULATE MY MILES!!! In the earnings tab, it only gives you the amount you earned for each dash, but not the miles you drove for that dash. It is a bit frustrating when you just want to calculate everything manually but you just can’t. Also, I found this out after I finished a days worth of deliveries so I didn’t have the routes saved in ANY apps. I use the in-app gps which is google maps but it is NOT synced to your google maps app which would have been helpful because you can at least look up your timeline of where you traveled for that day ON google maps (the app). I would highly recommend getting an app that can track your miles and do the tax estimations because it is a nightmare trying to find all of the documents you need since the IRS is very particular with what information you present about these things. If anyone has any helpful information, please help.

2022-05-26

Generally works, but can alienate drivers

While I think using Dasher is a good way to make some money on your own time, it does not do well of supporting the drivers. To start, the map algorithm that detects when you should drop of the order is not good and rarely accounts for traffic well. Delivering in a city, the amount of time to deliver an order can flux drastically based on rush hour traffic and I got a contract violation for delivering late when I followed the route on the map but was caught in heavy traffic. Furthermore, if you are completing an order at the end of your dash and another pops is to add to your route, your acceptance score should not be effected by denying the order. I was completing the first of two orders already last my scheduled dash time, and I got two order requests to add to my existing order. Because my dash time was already up, I had to decline both and my acceptance score was negatively impacted. While I understand the purpose, I already believe the concept of an acceptance score is a bit inconsiderate to the drivers. When the reliable threshold is 80%, denying two orders in a row can really hurt your score. Lastly, some of the base pays are extremely low and not worth it, especially with gas so expensive. I received a $2 order that if I declined would hurt my acceptance score, but if I accepted meant I had to spend the next 20 minutes delivering an order that averages out to $6 an hour. DoorDash should fix these problems for their drivers ASAP.

2022-03-22

HAS ISSUES

Now that I have been doing this for a few weeks I can give some feedback. To start the app has glitches, it can freeze in the middle of your shopping which causes delays and then of course makes you late. The camera doesn’t always capture images properly or send them in the messaging to customers. A lot is at stake depending what area you’re in with bad reception. I have been in stores where I had to keep going outside to get messages from customer or turn of and back in phone, all of which takes time away from completing batches. I think the app gives sometimes unexpected ideas of how long a shopping should take ESPECIALLY when you’re shopping 2-3 batches at same time and are having to message 2-3 customers at same time for unavailable and replacing items. Instacart wants you to shoot more for replacing items but not all customers like that, I know I don’t if I want a specific brand such as organic stuff. I would say if you’re going to do this be patient with yourself and honestly Instacart needs to change their navigation system which they use Waze and I rather use the Maps app in my phone. Also when you look at batches you need to consider how far away you are from that store because it doesn’t take that into account when they display the total mileage of the batch.

You really don’t make as much money because in the end you consume a lot of time shopping, plus add the time spent on line if store is busy. I will test it out for another couple months but may not do this for long, it’s a lot of wear and tear in car for little return.

2022-03-14

Basically kicked off

I have been a dasher for over 3 years. So about 3 months ago my account started giving me an error message saying I couldn’t dash because my red card is not activated. So I called into cs and was told to order a new red card. I was extended for 2 weeks to continue dashing until I received my red card. I received the card and I wasn’t able to activate the red card so I called cs and they tried to assist me in the process but were no help. They couldn’t figure out what the problem was so they extended me for another 2 weeks to figure it out. Called back still couldn’t resolve the issue. I was told to order another red card and was extended for another 2 weeks. I received the new card and I’m unable to activate this one as well. Called cs and they couldn’t figure it out. Then they tell me oh you didn’t complete the background process and send my a link to do this. I follow the directions in the email. I get an error message basically saying background more than 1 year old not available. Called cs back they extend me for 2 weeks and try to figure it out. This extending process goes on for a while every 2 weeks. Then my issue was supposedly escalated and someone would get back in touch with me but this time I can’t be extended for some reason. It’s been 2 weeks and a haven’t received any response. So basically I was just kicked off with no explanation.

2022-03-13

It’s ok.

App is ok. I have issues with the maps. Usually faces in the wrong direction when I start. That’s not too big of an issue. What is an issue is getting an order that’s a 20 minute drive out of your zone and having to drive that 20 min back and not getting anything until you return to your zone. If a restaurant can add a gratuity when a party is a certain size, DD can do the same with a certain distance. When you’re in the middle of traffic, you really can’t see how far it really is and what kind of tip they leave until after you accept and stop at the location. Sometimes even going into another county. And forget about reaching support if you’re a dasher. I called 5 times and the automated thing just kept taking me in circles until it hangs up on you. Chatting, I was able to get someone fast through customer support. Dasher support? Nope. No one answered after waiting 30 minutes. Other than that, it’s been ok. Just don’t know why my deposit for the week was shorted from my actual amount. That’s the reason why I called the support line.

Another issue I came across is wait times on food being ready. I keep having to unassign orders because they won’t be ready for 15-20 minutes. I’m not waiting that long for $5. They need to make it so that we won’t receive orders until it’s ready for pick up. Other than that, we’re just waiting time and $6 gas

2022-01-31

Inconsistent and Inconvenient

It has potential, but the real issue here is that even though you are working in an assigned area, they often take you up to 20 miles outside of your service area, then you cannot pick up another order until you drive back into your service area. Beyond that if you try to cancel an order that takes you this very far distance, you get dinged for cancellation. So you may have to except an order that will only pay you $1.50, which won’t even cover your gas to get all the way out there and back. At that point you need to hope that the merchant actually has the food ready, or you could theoretically be making less than five dollars per hour.

This is probably an example of about 30% of the routes. The other 50%, DoorDash doubles up much of the earnings, leaves you with a tiny amount of pay, and the remaining 20% are very close by but don’t expect to make much because it is very close by.

Then there’s dealing with customer support when something happens like they send you to a closed restaurant, or the restaurant is taking 20 or more minutes beyond the estimate. At that point the customer likely will not tip you as much, even if you do reach out to them and let them know of the issue. DoorDash customer service will typically give you the response that they will work with you to make it right, but they never really do in the end. You can expect next to nothing out of them, and it will likely even damage your reputation.

2022-01-27

Needs major improvements

Let me start off by saying that DoorDash pays way better than uber! That’s the main reason for my 3 star.

HOWEVER! It needs to improve the way it pays out its drivers. Uber only charges .50 cents for instant payout while doordash charges $1.99 and I’ve added my card several times and I still don’t have an option for instant pay. They really need to work on fixing this.

Another thing is I don’t know if it’s a slow month or not but they are hardly sending any orders, I’m a 5 star top performer and I’m out driving and receive little to no orders, for that reason I have been doing uber because I cannot afford to be out driving and wasting my gas. Please note that I always go during dinner so no it’s not because I’m going during non-busy hours!!

Almost all fast-food locations should be removed from doordash, we don’t have time to wait over 15 minutes in the drive-thru, we lose money when we end up having to wait for the order, I wish doordash would understand this. The fast food locations I have the most issues with are POPEYES #1, BURGER KING, WENDYS, AND MCDONALDS. PLEASE REMOVE THEM OR DEMAND THEM TO OPEN THEIR DINING ROOM FOR PICK-UPS OR CHARGE CUSTOMERS AN EXTRA FEE FOR PICKING UP FROM FAST-FOOD CHAINS.

And lastly, tip should be a requirement, there’s no way I’m going to drive over 5 miles for $2-$5 order, that is just a no! The minimum tip should be AT LEAST $3 and even then I will consider accepting the order.

2022-01-20

First time I got cheated

I was thinking DoorDash was a honest group. My orders were pretty fair as a lot goes into our car and time as dashers. I know they use to take the tip money and play them into the drivers payments. For the first time I noticed how they are now doing that with the “peak or “promo pay” I was noticing 7$ and 5$ orders I said to myself how can there be a 2$ promo and the whole order only be 5$ that would mean the base pay is 3$ and I know I never have and never will accept a 3 $ order. Anyway I’m until now I thought we were finally getting paid for work but a 3$ order in California lol gas alone to do the trip cost 4 so why would anyone lose money for you guys? What a shame it is now I never even had to look at my pay bc u guys. We’re on it and fair and paid what we should get but I think with a 2$ promo running I had 3 orders all that were 3$ base comon greedy to say the least. All I can ask is plz try to be honest don’t put a promo if ur not doing promo prices. Understand we are in cali every order should be at leader 10$ but min is 7 or not worth it we would be loosing money. But certainly don’t mislead and con on the promos I don’t know why y’all just started the conning on them as u we’re keeping it legit. Oh well I’m sure I will be reading about this one soon how doordash uses fake promos to intisce drivers. And if u could actually give me some extra pay for the lies aand inconvience

2021-09-18

Needs fixing

After taking 28 orders today, you guys have decided to punish me for not taking the last 5 orders that we’re $2.50 or to stores I have repeatedly said I don’t want to go to due to extremely long lines and low pay. So you’ve put me on pause because I haven’t taken the last few orders, but jokes on me because I can neither Resume Dash or End Dash because the app is glitching. So as much as I would like to keep taking orders, I can’t. I’ve restarted my phone and the app multiple times. Punishing your drivers for not taking minimum payout orders is not a smart move. Paying drivers what they deserve for an order that takes 30 minutes to complete due to lack of staffing these days or lobbies being closed would be an excellent way to get orders delivered and keep your drivers working. I wanted to deliver at least a few more orders but I guess I’ll have to wait for my dash to end naturally. Good job with the glitch. I truly feel valued after delivering almost 30 orders for you today and being kicked off at the end :/ (sarcasm) please value the very people who are making you money. And please value your customers and stop hiding tips, this makes it so they don’t receive their order as quickly. Also there should be an option for “payout is too low” for why drivers are declining orders, if you HONESTLY want to know why. Or “mileage to payout ratio isn’t enough”. We deserve to be paid out properly for the work we do. Increase base pay proportionate to mileage and I’m sure many orders that are being neglected will be taken.

2021-09-05

Eh Uber Eats Delivery Driver is better

I wish I could give this a good rating but it’s very inconsistent. They have good promotions of an extra $1, $2, or even $3 promotions but that’s about all it has going for it. Even if you are in an area that claims to be busy there is a good chance you will get only 1 order per 30 mins - 1 hour. Some orders also have you driving over 30 mins in order to drop it off which is way too far as once you are done the drop off you must then drive all the way back to the area you are “dashing” in as it will not give you any orders if you are outside of your zone. So you could sit there for an hour receive an order that is 30 mins out which means in total you’ve just wasted 2 hours of your life for $7. On top of that most customers do not tip as only to add salt to the wound. I would not have an issue with such long delivery distances if I was able to decline those orders (as I do not want to drive that far for one delivery), but if you decline any order your acceptance rating goes down significantly which results in less orders coming your way. That does not make sense to me. I should have the option to decline a order I feel won’t benefit me without being punished for it. All in all I would not waste your time with this app as the other competitors have a much better system for the drivers. Currently I have dashed 12 hours and have made around $185 which comes out to be around $15 an hour. Definitely not worth the cost of gas and wear and tear on your vehicle.

2021-05-11

Dashing in Orange County

The majority of the restaurants are on the boarders of the zones and I am often found venturing 15-20 min out of the zones. After I drop off the order I get a notice that I am out of my delivery zone and need to return to increase my chances of getting orders. I don't understand why I am not allowed to deliver orders in different zones. A few months ago that was no problem but the update that fixed several of the bugs and glitches created this new problem. I drive 15 min to deliver an order then have to drive another 15 min just to get to an area where I can begin to receive orders again. Also, when declining an order it asks you why you declined, but that answer is meaningless. Late at night I receive orders that are 15+ miles in the opposite direction of my home, I decline and chose the "delivery distance is too far option" but then receive several other orders all the same distance and direction. It causes my acceptance rate to drop significantly and is a nuisance. Dasher should give dashers the option to head in a certain direction, or at least have a filter for receiving orders. The dasher should still receive orders outside of the filter but not have their acceptance rate lowered for declining orders that contradict the dashers filter. Bug fixes were good the app is rarely glitching anymore and is fairly reliable. I enjoy dashing, but once the zone issue is fixed and a filter for deliveries is added then this will the perfect job to make quick money.

2021-04-26

Walmart

DoorDash is a good opportunity for me and I like the independent schedule. I have just one complaint: you cannot set preferences for not going to certain stores. I’d like to see a way for Dashers to put a “do not accept orders from: x store” type setting so that orders we won’t take are not given to us. That way we don’t have to decline them, drop our ratings, and have the order take longer to find a willing Dasher. Walmart would be my #1 and only store I’m not willing to go to. With how the system is currently, I’m essentially being punished for Walmart’s problems. Oh, Walmart’s an hour late getting you the order? Well, you’ll have to wait unless you want to drop your completion score, but waiting means you loose your on time measure too. I’ve had this exact situation happen. Not to mention all the $3 orders which waste my time and cost more in gas than I’m getting in wages. Few Walmart customers tip, making most orders a measly $3 or maybe if you’re lucky $3.50 no matter how far away they are. I’ve had lots of orders I’ve declined that were $3.50 to go 10+ miles and delivery over 100 grocery items. No thanks! So please, let us have a option for Dashers to set a limited number of “will not go to this store” so our ratings aren’t affected and customers can get to willing dashers faster. I’ve had enough horrible experiences to never take another Walmart order, even if my ratings plummet. I’m sad that this one negative is heavily weighting down my otherwise positive experience as a DoorDasher.

2020-11-04

Not sure how to title this....nor rate at this time

Very frustrated & disappointed to wake up this morning & find my account deactivated stating I have committed referral fraud in which have absolutely no clue in how I could have possibly done this. I have only sent out a referral email & one on Facebook each once to my personal email contacts & FB personal friends/acquaintances thru DoorDash link provided in this specific app... how does that go against the rules? I have put in my appeal along with then sent an email back once receiving an email stating that they received my appeal & that I could respond to that specific email & once I did that I got a “delivery failure”stating I may not be in that group allowed to post in or the group was removed...

I do not feel I have done anything against any rules/wrong whatsoever & have only done 2 days worth of deliveries & just got a bit more comfortable & was getting more excited to the opportunity to make the extra much need funds.

I’m just a simple single mother trying to make ends meet not anything by no means excessive or wrong but was looking forward to for example the $20 bonus challenge given only needed 4 more deliveries to achieve it & had 2 days to achieve & if I can’t get reactivated in time I am going to lose out over something I don’t feel was my fault. Not to mention feel embarrassed for it being considered fraud....that’s an awful strong accusation...

2020-03-29

System needs some work. For sure.

There are a lot of things I like about DoorDash. The opportunity, convenience, & ability to serve & help others who can’t get for themselves. But...From my very first order it seems I was set up for failure. Being sent to restaurants that often were as much as 10 min behind on an order being ready. More than half of those instances I was late delivering as I walked out of the restaurant or soon after. This is especially the case with double orders. Which means from the start I’ve had a low “on time” score. Not ok. Your algorithm for this stinks. Next. If a customer cancels an order after I accept it, or the restaurant cancels for some reason, it most definitely should NOT count as an incomplete on my score. Yet this is happening. Lastly. I’ve seen a lot of young dashers with friends and/or significant others in the car as company to hang out with while they dash. I’ve even had restaurant owners say something to me. I was under the impression this was frowned upon for safety reasons. But especially now..dashers should be warned against doing this since it violates the 6ft rule and puts your customers at risk. I’ve had quite a few restaurants in my area tell me this is a concern. These things above make those of us trying hard to do a good job look bad. As for the rest. The app is great. It’s an awesome opportunity. You asked for my opinion though so I’m being honest. I haven’t had a bad review on my service yet.

2020-03-10

Fun but app could be a bit better for dashers

I like the extra $ and it’s a decent gig but I feel that door dash shouldn’t allow the customer to do a no tip. I get them quite often from the same customers and I’m always on time or earlier. Make sure they have extra sauces. Napkins. Etc and I’m always polite and still get nothing from it. Dashers drive their own personal cars to make sure the customer gets their food and we use our own gas to make it happen. 3$ a trip isn’t worth delivering to people ordering 40-60$ of food and we have to go the extra mile for nothing basically. I feel that door dash can implement something on if you order either a lot of food and or a high price amount then the customer is required to tip. Also regarding if a store is indefinitely closed. They should make it easier to know what button to click to say you can’t do the order and not be docked acceptance because it not being your fault. If you click stores closed it should prompt you to say is it closed or closed indefinitely and then take you to the proper area if it’s indefinitely. Other than that. I’ll continue to do this as a side gig because it’s not hard and easy $.

Also I think door dash should do a rewards program on for every order you do you get points to get door dash merchandise to help with deliveries either it be better bags. Drink holders. Shirts. Etc. Would boost people to push for helpful items and or personal merchandise.

2019-05-27

Dasher app review

The Dasher app does pretty well but of course as with anything there will be outages due to loss of Internet connectivity which is not yall’s fault of course but the app platform can also crash... when that happens I wish there was an Internet site that we could go to to continue dashing because one time the app crashed and I no longer had the address to deliver the order. I like the fact that we receive text messages when we receive a delivery opportunity (although I have not received those texts for a couple of days???) it would be nice to include the delivery address in a text after you accept the opportunity so there isn’t any interruption during that delivery. I’ve also had the app log me out of my scheduled dash several times. Apparently my scheduled dash got paused without my knowledge and without my clicking the pause button. I have received pop-up notifications warning me that my dash was paused and will be ended soon so I was able to resume my dash via that pop-up message so I don’t know if that was a fix in the app for the pause issue (?) or if the pop up warning only works intermittently or what the situation is on that but it’s very frustrating. it would be helpful to us if there was a screen that said “are you sure you want to delete your dash?” because I inadvertently deleted an 8 hour dash one day and was unable to dash for the remainder of the day Do y’all have a functional test plan to follow during your testing cycle? And who tests the app? Just wondering if you have actual dashers test? Overall the app is well developed and planned out.

2019-05-27

My experience.

Doordash is good for when you want to make extra little bit of cash. What’s unfortunate is that your points go down if you’re late picking up or delivering an order, when the restaurant sometimes don’t even have people at the counter ready to attend either the customer, or the Dasher. Which then makes the entire order and experience late. There are times when we have the $1.50 bonus, but I’ve noticed that I really don’t get any much more than before not having the bonus. So, when there’s a bonus I would make maybe $22 in 4 deliveries, without the bonus $22 in 3 deliveries. I like it because I really can just DoorDash whenever I want, and most of the time the restaurants are ready, and they don’t look at you weird. Today was my first time declining an order because literally two workers passed by me, and they didn’t acknowledge me standing there waiting for them to greet me, I had to literally call for one of them and they still ignored me. Also I would like to just not deliver for people who don’t tip. That’s one of my pet peeve‘s because even though I’m not a person with a lot of money, I always tip I said thank you, a demonstration, it’s known for being grateful for their customer service. Most people do that even if they’re poor, I know it’s not mandatory to tip, but I had a customer who didn't tip, I just would like an option to click on people who did not tip to not deliver for that person again, also when I did that delivery it was $4 in my pocket during the one $1.50 bonus peak time, and I actually communicate to my customers by text when I’m on my way to their address-- not worth it and it was total of 6 mile drive.

DoorDash - Dasher

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What's New in Version 2.432.0

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Really bad

Dasher with over 2k Deliveries

PLEASE UPDATE “REVIEW TIME” & “DRIVE THRU AVAILABILITY.”

DoorDash needs to respect Drivers’ time

Agents are the worst

Portable Heater

app is broken

FIX UR APP

Pro shopper ratting

Support

Where is CarPlay

Delivery orders

Bad contractor work and criminal company

DoorDash takes advantage of desperate people

Tons of Pizza Hut deliveries coming

Just don’t do it

Meh

Can’t change bank details

Extremely harsh for late penalties

A few suggestions I NEED PERSONALLY

Autorización temporal

Nothing to review to this company

People don’t tip and door dash don’t pay enough

Needs update

Low base pay

Scam

not as good as it looks

Glitchy

Robbed

Terrible app design

La peor aplicación de repartos

Every time there’s an update, there is a major problem with DoorDash. I can’t understand it

App issues

This app is very racist

Service line

Last resort

App is down AGAIN!

Life Saving

Side Hustle

App issue not working

Used to be good now it’s not

App not working

Lost so much money with this one

Don’t like new update

DoorDash sucks

Trash

Help

Can’t access app or crimson card

Does not work

App Crashes

The company and app are flawed

So Many Issues

Great Opportunity

I DO LOVE BEING A DASHER

Great flexible opportunity, but not without flaws

you don’t have a voice and you get constant reminders of that

Great income job

Dashing….

A REALL REVIEW FROM A REAL DASHER

Critical Update Needed

Delivery delay of something happen bad