Worst application ever
–
phxdrummer –
2021-05-21
Version 2.29.2
It gave me cancer and hiv. I hate it and can’t do anything with my funds.
Updating
iPhone Screenshots
Description
Welcome to the World's Largest Crypto Exchange for a Reason; with over 200 Coins to Choose.
Trusted by millions of users worldwide. Get started today and buy Bitcoin, Ethereum, Link, Tezos, Cardano and Binance Coin, and more, all with some of the lowest fees in crypto.
Here's what you can do on the platform:
LOOKING TO BUY OR SELL BITCOIN AND OTHER CRYPTO? THAT'S WHAT WE SPECIALIZE IN
Shop Bitcoin, Ethereum, Bitcoin Cash, Litecoin, and more. Simply add a debit or credit card to buy and sell crypto instantly.
WANT TO BE ABLE TO TRADE MORE THAN JUST BITCOIN AND ETHEREUM AND SWAP BETWEEN THEM ALL?
Choose from 200+ supported cryptocurrencies, including Bitcoin, Ethereum, Link, Tezos, Cardano and Binance Coin while always being at the forefront of new coin launches. With our new Lite Mode, you can swap between any crypto you want, even if there is no trading pair.
IS IT SAFE?
Sad that this question still needs to be asked in the Bitcoin and crypto space, but we get it! At Binance, security is our highest priority when it comes to safeguarding your Bitcion and other cryptocurrencies. Your funds are protected by our Secure Asset Fund for Users (SAFU Funds) which means we have your back.
DID YOU KNOW YOU CAN EARN INTEREST ON YOUR BITCOIN & CRYPTO HOLDINGS? YOU CAN!
Earn money on your crypto and enjoy some of the highest interest rates on the market with Binance Savings & Staking. USD Stablecoin interest rates all over 5%. Can your traditional savings account beat that? No way.
WANT TO BE ALERTED WHEN PRICE MOVES ON CERTAIN COINS?
You can set price alerts with a single tap to stay up to date on the latest prices and trends.
ARE YOU A BEGINNER? WE GOT YOU. ARE YOU A PRO? WE HAVE A PLATFORM FOR THAT TOO
New to crypto? Our Binance app’s mobile-first design lets you switch between Lite and Pro interfaces with a single tap. Keep it simple or access advanced trading features, all in one app.
LOOKING FOR RECURRING BUYS?
We’re making it easier than ever to buy crypto. Set a recurring buy to purchase Bitcoin and other crypto on a regular basis. You choose how much you want to buy and how often, and our Binance app does the rest!
LOOKING FOR A WAY TO SPEND YOUR CRYPTO? BINANE CARD IS ROLLING OUT
Spend Bitcoin or BNB at over 50 million merchants worldwide when you sign up for the Binance Card. Available in select markets.
SEND AND RECEIVE CRYPTO INSTANTLY
Send and receive crypto from friends and family, to and from your Binance wallet with QR codes.
24/7 CUSTOMER SUPPORT
We’re always here to help, whether you’re a longtime user or just getting started. Access 24/7 live chat customer support in 8 languages (English, Chinese, Russian, Spanish, Portuguese, Turkish, Korean, and Vietnamese).
Binance App is available only to non-U.S. citizens and residents. For U.S. citizens and residents, please install Binance.US App.
What's New in Version 2.29.2
Binance App - Trading Bitcoin and Cryptocurrencies with ease using our crypto app.
This update:
⁃ Brand new purchase flow for buy crypto
⁃ Add to favorite in trading page
⁃ Add COIN-M futures funding fee filter
⁃ Support drawing on k-line
⁃ P2P payment methods display and chat entrance update
⁃ Newly added video tutorial for Pay function
Seller
Name
Binance (Switzerland) AG
Information
Developer
Categories
Version
2.29.2
Size
324.9 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated 17+ for the following:
Unrestricted Web Access
Compatibility
iOS 12.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Chinese, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Vietnamese
App Store: Customer Ratings
All Versions
4.7 (57,954 Ratings)
App Store: Customer Reviews
Can’t deposit from Bank
–
DoodieChi –
2021-05-21
Version 2.29.2
Recently I got a problem deposing from bank account (chase). Got added debit card which is displayed in the settings but when I try to make a purchase I got only bank account to chose from
Too many options
–
knaveenvarma –
2021-05-21
Version 2.29.2
Hello, I just started using app and trying to understand the options, meanwhile not sure whether the support is good or not at your end, slow response, not fixing the issues on time. Etc
Excelente servicio
–
Normanrr1977 –
2021-05-21
Version 2.29.2
100% recomendado
Good app, not user friendly
–
JessIbs –
2021-05-21
Version 2.29.2
Not easy to navigate. Too many buttons, hard to understand.
Bad App
–
architmata –
2021-05-21
Version 2.29.2
App is constantly crashing. It’s always making me go through many road blocks just to log in. I can’t figure out how to withdraw my money. Total scam do not use this horrible app.
One feature quit working
–
PJ Purchase - US –
2021-05-21
Version 2.29.2
Within one month of downloading, the total-owned and amount-worth feature on the bottom left-hand corner of the markets page (on lite mode) stopped working. I tried deleting and re-downloading the app, and I tried clearing my cache thinking it may trigger the feature to work again, but I’m still seeing ZERO amounts for both.
To much work poor responses
–
Mrlongbell –
2021-05-20
Version 2.29.2
Slow to response to account creation ... not worth the time
Problem
–
an badr –
2021-05-20
Version 2.29.2
What a shame, a glitch that no one cares to fix in an app that involve money, every option counts for me to make my investment decisions.
What a shame.
Stay Away! Customer Service is beyond terrible.
–
Robert71182 –
2021-05-19
Version 2.29.2
I created an account and I messed up on the address since I live in two places. Well I can’t do anything with my account because I can’t verify it. Don’t look for support because my complaints and support tickets have sat for 2+ weeks. I doubt they’ll be looked at in another 2 weeks, 2 months, 2 years. Save yourself aggravation and pick another platform. The customer service or lack thereof is the absolute worst at this place.
Súper bueno
–
br1tp –
2021-05-19
Version 2.29.2
Recomiendo esta app
So many lags
–
BaurNY1990 –
2021-05-19
Version 2.29.2
A lot of lags
Slow
–
Nbnata1987 –
2021-05-19
Version 2.29.2
Slow
Not credited
–
drakgerrcavsb –
2021-05-19
Version 2.29.2
I made a deposit from my blockchain to Binance for over 24hours now but still has not been credit I do not know why
Adding payment methods
–
Jaomotinlkg –
2021-05-18
Version 2.29.2
Please add PayPal as an option of payment please please
Worst app ever.
–
Secret8gentman –
2021-05-18
Version 2.29.2
Binance pretty much took over $200 from me. They didn’t say anything about having to be having to be out of the U.S to trade. Took my money with no help of customer support. Would not recommend this app. says one of the top apps to use but yet i think it’s the worst.
Anti-American
–
01487 –
2021-05-18
Version 2.29.2
I was on Binance for four years and you ditched me. Will never go back on Binance again for anything!!! You closed down all Americans trading on Binance and I’ve been trying for 5 months to get approved on the Binance US all which DOES NOT have all the coins the Korean version app has. You had many loyal customers but you didn’t care. There are many other exchanges we can use to thwart this power grab control. Good riddance. A friend got hacked and lost all their crypto on your site too so thank you for banning us! We don’t need the security breach issues!
complications
–
6asis –
2021-05-17
Version 2.29.2
when trying to buy dogecoin or try to transfer your btc to doge it’s very complicated. and i still can’t find my way around it. i even tried google but to no gain. you guys should fix something or do something about it. thanks.
Thieves impossible to reach.
–
happy verizon customer CA –
2021-05-17
Version 2.29.2
I have a very secure password system and have been very careful to mind my security and privacy. I have been able to access my account and have attempted everything in all the forums and company faq. Emailed the company, messaged Twitter customer service team, you name it... I can’t get my problem resolved which is costing me precious time in managing my crypto. Avoid binance. There are much better options emerging. Not worth putting your coin into a company this poorly managed.
Suggestion
–
bigchopon –
2021-05-17
Version 2.29.2
I think one address for all will be better. It's the best app for crypto, so far
My Money is Stuck during P2P Transaction
–
sam26ind –
2021-05-17
Version 2.29.2
Due to Not Working of Transferred,Next button in 30 min... I Sent money to Peer and He Could send me USDT... Due to Worst Interface and Poor Quality of App Now I Lost Money... Worst App Ever
USA not allowed
–
Jedimac –
2021-05-16
Version 2.29.2
So the app is in the USA App Store, but when you register it says no USA users allowed.
Just horrible
–
B0wliawmpz –
2021-05-16
Version 2.29.2
Horrible app, horrible and non-existent customer service. Good luck getting your account verified. Now they have all my information and won’t verify me. Wonder what they’re up to collecting everyone’s info. Do not download and do not enter your personal information into this app. They will not verify your account no matter what. Wish I never even wasted my time with this.
نحتاج فقط
–
Nskannxlakzn –
2021-05-16
Version 2.29.2
ان يتم التحويل من البنك الراجحي بكل سهوله
Отвратительно
–
EvgTk –
2021-05-16
Version 2.29.2
Отвратительно работает приложение, при продаже крипты в нужный момент, когда цена высокая часто выдает ошибки: «недостаточно средств» или «невозможно выполнить ордер из-за быстрого снижения цен» - или как-то так... Это все делает торговлю невозможной. Кроме этого постоянно покупают мне на мои деньги свою эту собственную криптовалюту BNB, кто вас мать вашу просит???? СЛУЖБЫ ПОДДЕРЖКИ НЕТ ВООБЩЕ!!! На все обращения отвечает бот. Не советую в общем, одни нервы с этой биржей.
Verification
–
Shokizzy –
2021-05-16
Version 2.29.2
I’d been glad if you add NIN as form of account verification for Nigerians
Referral 🚀 OQZWRKB0 🚀
–
Giuuù –
2021-05-16
Version 2.29.2
My favourite app for crypto. Easy to use with the lite version, recommend for beginners 😎 if you want permanent discount on the fees (which are already cheap) use my referral 👉 OQZWRKB0 👈
Good luck and invest only money you don’t need!
ACCOUNT PENDING FOR MONTHS
–
JoemYo –
2021-05-16
Version 2.29.2
BEEN WAITING AND ITS STILL VERIFYING.. 😡PLS FIX OR I WONT UPDATE MY RATING! ID:53018263
iPad problems
–
smdessins –
2021-05-16
Version 2.29.2
Please make this app completely compatible with ipad.
Loving it tho in iPhone format but would be amazing if it goes smoothly on iPad version
iPad app
–
Beliy3d –
2021-05-16
Version 2.29.2
Need program for IPad
Binance locked my margin account Case ID #72356127
–
!Mousali1989 –
2021-05-15
Version 2.29.1
Be very careful with this app, you could lose all your funds. I’ve been trying to reach customer service fur a week now. Everyday my margin account is taking big losses because I can’t make any changes or transfer my funds. At this point, this is turning to theft. Binance should be held accountable and you are warned.
Case ID #72356127
Nice
–
nadadergham –
2021-05-15
Version 2.29.1
I love binance
Manipulated
–
Master Keef –
2021-05-15
Version 2.29.1
Doesn’t report accurate data and doesn’t seem to care when notified.
Mistake in numbers
–
frhhwj –
2021-05-15
Version 2.29.1
The percentage increase and decrease doesn’t tally with the increase and decrease in prices of coins ... I lost some money cause of this issue with numbers... I bought a coin at -30% it moved to -15% on the same day but I was losing cause the price of the coin was decreasing... note it was on the same day not a new day... I’m now using my TradingView cause of this issue cause I lost a lot... I’m updating the app I hope they fix this bot as soon as possible
Coin disappeared
–
Daddykio –
2021-05-15
Version 2.29.1
I don’t understand how almost $200 worth of btc just vanish on my Binance acct with no trace of withdrawer. This is absolutely stupid for an application that was rank one of the best.
Lack of assistance .
–
MG7289 –
2021-05-15
Version 2.29.1
Actually created my binance wallet with an email from a service provider and drastically losing my funds on my wallet just because the company has absolutely scrapped my email and I can’t get access for withdrawals in receiving codes on that particular email I have tried multiple times clicking on security verification not available and submitted some reviews no assistance from binance. I tried as well to actually change my email but can’t because I can’t verify my previous email, my account is verified and that should be enough reason why it shouldn’t be so stressful in changing my email.
I need your help binance so I don’t loose my funds in my wallet please.
别下载了 根本认证不了
–
heuchjsbisos –
2021-05-15
Version 2.29.1
别下载了 根本认证不了 好像是限制中国人使用
Trash terrible
–
Kingjoses –
2021-05-14
Version 2.29.1
I don’t understand how this company became one of the biggest crypto platforms this company is terrible the verification process is almost impossible face scan and ID don’t work customer service is nonexistent absolutely terrible I tried over 20 times to get verified and every time it says ID not supported which makes no sense and anytime you try to contact customer service you get no help they even penalized for trying to ask for help to many times i’m just trying to figure out how to delete my account from this garbage app so they don’t keep my information they also ask you for so much personal information more then any other crypto platforms in the United States so it makes no sense how it take this long for people to get verified garbage company don’t waste your time use coinbase or coinbase pro
Kinda sus..
–
Dhhaaokfnfbdbs –
2021-05-14
Version 2.29.1
irs investigation and justice department. Eff that
More than five hours now I haven’t received bitcoin sent to me
–
okey9949 –
2021-05-14
Version 2.29.1
What exactly is going on with Binance bitcoin was sent to my wallet for over 6 hours and it haven’t reflected
Stick to Coinbase or crypto.com
–
Great game with problems –
2021-05-14
Version 2.29.1
I’ve heard very great things about Binance, so I went ahead a downloaded the app and signed up. I sent verification about 2 - 2.5 weeks ago. I’m still not verified. Getting really frustrated here. I was going to transfer most of my assets here. Guess not, you lost a customer looking to invest great money with the company.
Suggestion
–
Umair 4686 –
2021-05-14
Version 2.29.1
We should be able to see on the chart when we bought and sold the coin. This will enable us to make a better decision give us clarity on out entry price.
They will steal your crypto
–
Wenatchee –
2021-05-14
Version 2.29.1
Binance has locked me out of my account and stolen my crypto. I live in the US, hadn’t checked my crypto in years. Figured it was safe, and didnt know binance couldn’t be used in the US anymore. They told me to withdraw my funds, but then when I tried to withdraw they actually blocked my transfer. Then told me I needed to verify, which I already did with my ID in order to get into my account. So now they are telling me in order to withdraw my funds I must verify, but won’t let me verify, because it asks for your country of origin and US isn’t even an option. So I can’t even do what they’re telling me I need to do in order to get my crypto out! Nobody replies back for the help chat or email. They’ll rob you if they get the chance. Do not use Binance!!
Excelente aplicación para Criptomonedas
–
Richard Guedez –
2021-05-14
Version 2.29.1
Excelente aplicación súper fácil y útil, la recomiendo 100 %, con diferentes herramientas para multiplicar sus criptomonedas.
Transfer funds
–
Coop, Orlando Fl –
2021-05-14
Version 2.29.1
I’mHaving issues transferring funds from binance to binance US
Binance
–
moore_123 –
2021-05-13
Version 2.29.1
The best 💯💯💯💯💯💯
Best
–
Eturhoma –
2021-05-13
Version 2.29.1
Good app to trade and buy coins.. it’s easy safe and fast…. I really enjoyed it so much. Reliable to use. Thanks
Can’t use in US
–
Dblohsevn –
2021-05-13
Version 2.29.1
So why is it even on the App Store
Not available in my area?
–
gsvbsbabananans –
2021-05-13
Version 2.29.1
I’m not sure how but apparently I can’t trade using their app in my state. Which makes zero sense the customer support is not helpful I’m just gonna go back to using bit stamp and other crypto apps kind of sad because there is a few coins I would love to buy that are on this app and it was deemed the top rated but I don’t think it is considering I can’t even get verified
Waste of time
–
crackheadbanger –
2021-05-12
Version 2.29.1
Cant register my account. I enter the 6 digit code they provide and the app says I entered it wrong. Eventually locked me out when I know I am entering it correctly. I tried this with two emails and still got locked out. App doesn’t work don’t waste your time
This is an absolute scam if you are a US citizen
–
victim of a Binance Scam –
2021-05-06
Version 2.29.0
I have been trying to get my money out in order to transfer it to my Binance US account. Just as others have written about, I have experienced the same roadblocks. Can’t satisfy their requirements for verifying my identity, uploading photos and videos only to be told they need some other ridiculous information. I am now convinced this is simply a tactic to steal money from U.S. investors. Given that this is a Chinese platform, there is nothing that can legally be done. Buyer beware!!
Horrible customer support
–
King Banks M –
2021-05-05
Version 2.29.0
I’ve been trying to buy crypto for a while now I created my account and sent personal verification and I’ve been waiting literally weeks for this to be verified. I had a few crypto stocks I wanted to add huge investments to but could not even buy them due to my account not being verified, I tried to contact customer support and they have an automatic set up you can’t contact them through email, and filing a ticket doesn’t even matter because they won’t get back to you. To top it off they do not have a phone number to talk to an actually person, if you use the app and have this same issue, I’d advise not to call any of the number google or the random websites say is Binance’s phone number they’re obvious scams. I deactivated my account and deleted the app and told my friends about my experience if I get a response back describing my situation to help me understand what happen along with a phone number or actually non-automatic email I’ll change the review.
Registration took more than 3 weeks
–
hal smou –
2021-05-02
Version 2.29.0
I initiated my registration and submitted all the needed documentation on day one. After 10 business days they sent me an email telling me to submit the documents which had already been submitted, as my account still showed a pending status. I Then emailed the customer support on the app explaining the situation. They responded a few days later asking me if the issue has been resolved, which it hasn’t.
If you plan to use Binance’s platform be prepared for something similar.
Locked out of my own account
–
mhumphreys31 –
2021-04-30
Version 2.28.2
I downloaded and purchased Bitcoin with them three years ago. However they have since claimed to no longer service US accounts. Fine. When I try to withdraw or transfer out my money they say my facial recognition fails and I am not allowed to. To test if the account was active I deposited $5 and it worked. Unfortunately, I guess you can only put money in but never take it back out. Scam until I am shown otherwise.
“0” communication
–
jonathan#4 –
2021-04-22
Version 2.28.1
I was excited to use this app, the extensive security is great and glad it makes sure to eliminate the possibly of scam or theft. That being said, I have attempted to contact them multiple times by submitting a ticket because they banned my account. I created the account, just didn’t use it immediately as I was doing my own research before making a crypto purchase. Go to sign in, get a notification to contact support, account it banned. Nobody has responded to my emails, pretty sure they do not offer support. Really disappointed in the lack of communication so I can continue to use their app.
Advanced Verification Entirely To Slow
–
Stopher777 –
2021-04-18
Version 2.28.1
I was excited about using this app but after waiting four weeks for advanced verification I ended up using a different app that was much faster with verification of my identity. I did everything I was asked to do regarding the verification process. I provided the correct documentation in a timely manner and it still took four weeks with my verification only pending. I then downloaded Coinbase and I was set to buy crypto the same day!!!!! I never had this issue with my brokerage account, IRA or Coinbase. I understand that crypto is growing in popularity but I don’t see it as a justification for four weeks. Hopefully they will straighten out whatever is delaying the process.
Customer service is Awful!
–
Mohamed Al-Rasheed –
2021-04-16
Version 2.28.1
The app works fine as long as no errors occur.. however, if you ever encounter a problem its over. The customer support is so awful and nonexistent, you enter your claim via chat and tells you estimated wait time is 15 minutes but no one ever replies! Not to mention the hassle you have to go through to be able to submit a claim on their stupid chat. There is no email address or contact number! They deduct 1000$ from me without getting the relevant cryto currency. If you have an alternative, use it and don’t use This app!
Don’t waste your time.
–
Username: Courtney –
2021-04-11
Version 2.28.0
The only thing good about the app is it’s interface. If I didn’t have this one problem I would be obsessed with the app. The customer support is basically non existent. You have to submit a ticket if you have an issue, but don’t express a response. I’ve attempted over 300 times to purchase crypto directly and deposit money to my account, and only TWO times did I find success. I was allowed two times to purchase crypto directly from my linked bank account. I’ve deleted and add my bank 100 times, that doesn’t work. I’ve submitted multiple tickets. No response. I’m transferring the very little crypto I was allowed to purchase to a wallet and I’m switching over to another app.
It’s very upsetting because the app offers a variety of crypto and low fees. The only thing I can’t do is purchase the crypto. It seems like a lot of people have this problem so I wonder how they even make money. My recommendation: get a better customer support, or fix the issue that everyone seems to be having
Horrible
–
C-hol2323 –
2021-03-25
Version 2.27.1
Absolutely horrible. Their fees might be small but they are never ending and will cost to 10x more than other apps like Coinbase pro. Oh yeah, need help with a transaction that the system is glitching on?... well you’re fresh out of luck cause BINANCE support does not even exist. Their contact page is a never ending loop of repetitive support articles that never solve the problem.
Terrible customer support
–
Стардаст –
2021-03-21
Version 2.27.0
In order to have your issue addressed you have to wait for a day, for an automated message to arrive.
I decided to give a try buying crypto currency, but when I sold it can’t withdraw my money in Euro through SEPA. Commission for SEPA withdrawal keeps charging, but money do not move anywhere. No one I can address for help - only an automated chat, which works with significant delay, and gives me messages which do not answer my case.
Definitely a dangerous way to play with your investments. Played with small amount of money and can’t take them back for more than a month.
Can’t get into mobile app!!!
–
Clife' –
2021-03-20
Version 2.27.0
I have been trying for months to figure out how to get passed the “Yubikey is used on browser” default message that keeps coming up! Yes I use Yubikey on the desktop app...so a little bit of help explaining what to do about it would be helpful. I see others are having the same issue, yet Binance who needs to learn about customer service and UX/UI design need to get their act together!
I gave up and went to Bitrue which is a much better experience on desktop and mobile. Unfortunately some altcoins don’t trade on Bitrue, and I trade mostly on my phone as I’m always on the go. So Binance...get your act together because sooner rather than later more traders will find other exchanges that have a good customer support and user interface than what you are offering now!!!
Horrible service
–
Randall the happy one –
2021-03-18
Version 2.27.0
Ive had a binance account for years and years and recently had to make a Binance US account to use my funds in the US where I live. I transferred some crypto to my new account in good faith that I would pass my advanced verification and be able to sell. A month later after zero response from support, i get notified that my advanced verification failed although I had submitted substantial proof. Immediately tried moving my funds out so I could sell and my transaction has been “pending” all day for an alt... I am sick of this platform
Awful, horrible service
–
dvermaak01 –
2021-02-26
Version 2.26.0
Maybe the app is really good, but unfortunately it looks me and thousands of others wouldn't know because we can't get our accounts verified. It's been 5 WEEKS and Im still not verified. I got verified with coinbase, robinhood, td ameritrade, and kraken almost instantly. Binance is either just incompetent or overwhelmed. At this point, I don't care which.
Just awful. I've put in numerous tickets and have heard no response. The amount of money I am losing out on is in the tens of thousands. Hope this company goes under.
Takes forever to get verified
–
kill me slowly...very slowly –
2021-02-25
Version 2.25.2
I put this app in place almost two months ago and have yet to be verified. It is still “processing” my residential information. It seems a bit ridiculous I can purchase a house faster than I can place money into an account. Furthermore, their support states if the verification is processing then don’t submit a support claim as this could slow down the process. It is almost hard to believe there could be a slower process. Meanwhile, I am missing out on investing. The product might be great once you get verified, but until that happens, Binance is useless.
Feedback
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Alex Krowe –
2021-02-18
Version 2.25.2
Feedback only for the last update: the "Notifications" section has been redesigned very badly and inconveniently! It is very inconvenient and incomprehensible how to install, and one more - after installing Alerts, the system does not show the value - only "0.00". I would very much like everything to be as before.
Not a friendly APP
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Dee Mac 1 –
2021-02-18
Version 2.25.2
I’m a newbie to Crypto! I have been on and off this site for days! I have yet to figure out how to set up an account to transfer money in and out. I saw no place to load my bank info, debit or credit card. I have money to spend and purchase and you’d think an app would want to make it easy to take my money. Also, I couldn’t find any Customer Support lines or ways of communicating. To be the biggest doesn’t mean the best, very disappointed. This APP is not very friendly to new people wanting to invest in CRYPTOCURRENCY. Make it easier and your ranking will soar!
Terrible customer service
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Amirmh –
2021-02-13
Version 2.25.2
Takes them weeks to respond to emails and months to verify you account. Or you might get lucky and be verified immediately. Although I uploaded all the correct documents, I have not been verified for more than 6 weeks. There must be a chaos in their company other wise they could at least reach out and say what the problem is. Who ever is you customer service director need to be fired. I have been a customer for 5 years and never had to deal with their customer service but as soon as I needed someone to help me out, there is no body.
Terrible customer service
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heinrich nguyen –
2021-01-31
Version 2.25.0
I could not do a basic verification and reached out to customer service but just only received a reply seems to be automatic that states to upload sensitive documents. And after I DID UPLOAD them, there’s still no further response and the problem is still unsolved. WORST customer service ever especially for a crypto platform which is competitive and sensitive, would recommend everyone to stay out of this.
Daily increment in % needs review
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marcsgonzalez –
2021-01-22
Version 2.24.0
Hey guys your app works really good but it makes some noise the way you calculate the increment of the cryptos expressed in percentage (%).
Let me give you an example: today you were showing around 3% of increment when the price of ETH was around 1265 and then later with a lower price (around 1244) the app showed 7% daily growth. Would you please explain if this is an error or not?
Not iPad Optimized
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TimyXavier –
2021-01-15
Version 2.24.0
I love their app and how it’s detailed making it easier for me to read the market and trade. As well easier way to send and receive money using all the coins available in their exchange yet, it’s not iPad optimized which make it a star down where I do all my work at. I hope there will be on in the future as it will make it better access the market and do better trade on the bigger screen
AVOID
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threver –
2021-01-13
Version 2.24.0
Using limits, they force you to do credit card deposits (for which they charge massive fees) rather than bank transfers and from what I have read on here they recharge again later without your consent. Verification is a complete nightmare. Login is a complete nightmare as either their message or email system is broken at any one time. Read reviews here and on the web. These people are dodgy beyond conception. It seems chances of you losing access to your money with them is near guaranteed.
SECURITY ISSUE
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Biswa Singh –
2021-01-06
Version 2.23.1
I like the app a lot but it has one major issue. The app doesn’t have inactive timeout or doesn’t close when you just swipe out the app from iPhone. You open the app after several hours and it doesn’t require face id. You need to explicitly close the app i.e. swipe to the middle and swipe it top. This is wrong as all ios app is closed as soon as it is swiped out of the screen.
One of the terrible apps i have ever downloaded
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是了可意 –
2021-01-04
Version 2.23.1
Don’t download this app. Once you sign up and give them all your personal information, they will never allow you to close your account. You have to pay expensive fee if you deposit money. I spent $3 transferring currencies to close my account and now they’re telling me i have to wait 6 days. They have all my personal information. Worst experience ever. Waste of time and money.
RISKY!!
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Arxala –
2020-11-01
Version 2.20.2
used to be ok until I finally realised it copied Ethereum first and then yearn+sushi+balancer+ so that it doesn’t stays behind in the copy ideas and show a better version but never come up with an idea.
The team that used to reply within a min now the technical team can’t solve the most simple asking each time “sir what is the problem looks like you didn’t reply so we should close ticket!! When they are the ones who have to reply and answer”
Take your Seeds they are misusing it adding proxies to miner addresses and taking loans on behalf of the wallet 0 while keeping things clean
The application is not responding once you select the spot trading and different coins to buy/sell
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Buntydola –
2020-10-18
Version 2.20.1
I updated this app recently and since last 3 days i am unable to do any buy/sell on spot trading.. also raised several tickets for the same .. No one responded me so far with the solution.. last 2 updates are not working in IOS .. before the updates, application was working fine .. I tried uninstall/install several times on multiple devices.. so I am sure this is the bug from your end .. hope you will respond on my request.. thanks !!
Everything is a headache
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Adamsanchez1 –
2020-10-10
Version 2.19.1
I don’t normally write reviews but this app is trash. Every time I try and verify my information they won’t accept it for whatever reason not known 2 me. First they wanted a picture Id so I uploaded my drivers license, then they wanted a bill with my name and address on it and I uploaded my Comcast internet bill that has all of that information on it but they never want 2 accept it and I haven’t a clue why. I have sent messages 2 customer service with no reply or if they do it is vague and doesn’t address my issue. I finally gave up and like other people have previously stated if you live in the United States save yourself from future headaches and go elsewhere
Worst customer service
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Spiegelo –
2020-09-11
Version 2.18.3
I made a $2500 purchase and haven’t been able to withdraw my crypto for over a month due to “security risk”. I used their FAQ and then submitted a support ticket asking for help. Over the next 7 days I received a few emails saying “we’re looking into it, sorry for the delay” and then they closed out my ticket without offering any explanation. I put in 2 more support tickets after. It’s been over a month and still no access to MY money and not one attempt at an answer from this inefficient company. Unforgivable, especially when there’s far superior competition out there for these guys.
Customer Service ：I am your dad
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Eliza_1 –
2020-08-09
Version 2.17.2
1.Waiting please
（Wait a minute,Wait a second, third, fourth, fifth……Then there is nothing left）；
2.The announcement has been made
（The customer service throws you a link. If you haven't read it, it's your problem.//Humph, come to Binance and dare to play without reading the announcement. You deserve to be unable to recharge your account and withdraw coins.……&*&&¥* ）；Sorry, dad doesn't want to help you either
3.The technical difficulty is high, you need to pay 0.05BTC
（Don't bargain, it's up to you。Even for ERC20 tokens, 0.05BTC must be paid.
4.I can't solve it even if I receive Bitcoin
Forgot to say, I don't know if it is our exchange currency. Anyway, it may be returned after the settlement is completed, but I don't say return it, I will say retrieve it.
Nothing but a headache
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Ratious Majatious –
2020-08-05
Version 2.16.3
This app has given me nothing but trouble. I have no idea how it’s the worlds most used crypto exchange. As you see a stock rising, you try to trade for it but you can’t because in those few seconds you set up the trade the stock rises and you have to wait for the price to come back down in the order. What’s the point of that??? By that point I already don’t want the stock and I’m likely to lose money.
Hey binance. How about you give us the price of the stock we had at the time of purchase numbnuts. Frustrating. I hate this app.
Don’t not trust
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A-smash77 –
2020-08-01
Version 2.16.3
I bought over 2,000 dollars of cryptocurrency with this company to come back to my account to only find 10 dollars worth of cryptocurrency left and after months of trying to get someone from Binance to help me I finally gave up, one of the worst customer service team I have ever dealt with, they talk to you as if they really don’t care what happens to your account or money do not trust your money with this company trust me their are 100s of better platform to invest your money in.
Overall Very Helpful
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Connor😎👍🏼 –
2020-07-14
Version 2.15.1
The app is very powerful, with lots of different features. It has almost all of the abilities the normal website has. My only request is that the developers add in a feature to show what the purchase/sale price of a coin is in USD (or other fiat currencies). Aside from that the app is very powerful and I highly recommend it.
Fix freezing and glitches
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WilsonG777 –
2020-07-10
Version 2.15.0
Before the last major update, the binance app never had a problem. The exchange window is extremely glitchy now, always freezes, will display BTC/USDT order book when I am trying to see another coin, will not refresh pages smoothly if it even refreshes at all, crashes often... it just isn’t as reliable anymore. The isolated margin actions such as borrow, repay, and transfer are glitchy as well. Non-executed orders don’t show up like they used to now, requires ~5 refresh attempts now. I used to rely on the app when the website slowed down, but now I can’t trust it. Please fix back to the way it was.
Cluttered GUI
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cmj141 –
2020-06-07
Version 2.13.0
The exchanges GUI is cluttered. I end up touching something I didn’t mean to touch because all the buttons are close to each other. I understand they want this to be user friendly by placing everything in the open so nothing is hidden but it just makes everything messy. Add menus and you can free up space on the GUI. It’s hard increasing and decreasing price of coins we are selling in the exchange without hitting something else and causing the screen to swipe. Same goes for the amount buttons to increase and decrease the amount of coins we are selling and buying in the exchange screen.
Also id like to be able to see market/price history on the buy/sell screen so I can see how much a coin was being sold for last month as I’m pricing it for selling without having to change screens and go to the other market tab to engage prices.
Oh and most importantly there should be a note when selling coins that there’s a bare minimum of .1 before we go to sell our coins. I wasted time setting up a coin to sell just to find out afterwards I didn’t have enough coins to sell which wasted minutes of my time. So minimums and other rules should be made visible at all times.
Other than that it’s a good app. 4 stars.
Slow App Acosta me Lots or Money
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Dasher L. –
2020-06-03
Version 2.12.1
We all know crypto is volatile but the app lagging and taking forever to load cost me hundreds of dollars. Don’t get me wrong I love Binance but if they spent more time on the app and it’s functionality (site as well takes up soooo much memory) as opposed to all the new products they have they would be great but the fact that the app lags especially when every second is crucial is unacceptable.
They exchange my tokens without permission!
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martiyaz –
2020-04-02
Version 2.9.1
They built several leveraged tokens almost 2 months ago with high value price and then suddenly they removed all of them and exchange them for their clients with cheapest possible rate , i was stunned , it was like a theft . After lots of emails they told me that we removed this kind of token because our client didn’t know about this tokens !!!!! Ok if you wanted to remove them you have to return all our money back with the price which we had bought .
it seems They are bankrupt .
Fast
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Don't have a nickname 011 –
2020-02-12
Version 2.7.0
I was able to download, register and transfer bitcoin to purchase something that was moving and available on very few exchanges all within 4 minutes maximum. I’m an intermediate crypto investor. I think this exchange is great thus far.
What a scam
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Lovesmuggler –
2020-02-04
Version 2.7.0
In 2018 I opened a Binance account, and to this day they will not let me withdraw money from it. Every time I complete some task to verify who I am, they come up with another one. Tell me the IP you first logged in from in 2018 and the date. Send us an ID pic. Oh not that one a different kind. Oh not that one it’s dirty. Now we are to the point they are asking me for multiple IDs, and recording a VIDEO of myself showing the date and IDs and myself logged into the page and they STILL are responding back saying things like “oh you didn’t say this right” and “you need to also video your withdrawal history” (which doesn’t exist because they won’t let me withdraw”. This site is not safe to use for people on the US, they are justifying keeping my withdrawal functions turned off because I’m in the US, but they were happy to let me deposit money. PLEASE save yourself the frustration and don’t put money into this site it’s possible you will never retrieve it.
Notification of filled open orders
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Samtolad –
2020-02-04
Version 2.7.0
The non availability of this option could make trading very tiring. Having to check your app every single time just check if your order has been filled.
Kindly implement this as soon as possible. It’s very useful and highly needed.
Update breaks login
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zandergraphics –
2019-10-31
Version 2.1.1
Seems that one of the recent updates has broken the login and forgotten my info. Log in doesn’t work and gives a nonsensical device error and even after confirming twice with the authenticator it still throws an error about “a device you haven’t used in a long time”. Apparently one day is considered a long time to them. Probably wouldn’t have run into this at all but apparently the update cleared all authorization devices (locations really, not devices) and also made it stop using Touch ID.
Horrible bug in stop-limit section
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peylegend –
2019-10-06
Version 2.0.2
Hi there,
Please fix this ASAP, there’s this strange bug with stop limit orders where the stop and the limit prices does not reflect in equivalent section and messes up the order and the equivalent btc section, the equivalent section in stop-limit keeps reflecting the market price no matter what! The limit and market orders are working properly but the stop-limit section is having big issues! Check it out ASAP.
YES, FINALLY
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Jacobdavis0214 –
2018-11-06
Version 1.0.2
I’ve been waiting so long for this app and I’m just finding out it’s now a thing.
After a while of using it, I love it and I have no negative feedback so far.
Only thing I would recommend is maybe to add some screeners to search for coins by volume or price or whatever else.
Mostly better
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gio_pio –
2018-10-18
Version 1.0.0
This version is much better than the "side-loaded" version. There are just a few items that I think need to be fixed.
1) There's a typo on the Open Orders screen. The button for cancelling an order is labeled "confirm." This should say "cancel."
2) Also, I really dislike the loading animation that runs when switching from a different app, back to binance. I wish it took me straight to the last screen I had open. Instead is pauses to play a time wasting animation. The old version didn't have this annoying quirk.
Great App, Widget shows error in Japanese
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mrt209 –
2018-10-17
Version 1.0.0
I was disappointed when the app got removed from the App Store, so im very happy it’s back and better than before. My only complaint is that the widget doesn’t work... it shows a error message in Japanese which I do not understand even though the app settings language is set to English.