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Description

Endlessly talk about your favorite music artists with your friends and meet other communities filled with what you truly like.
[Service Introduction]
01. Community
A place where you can talk freely about your interests, more so than any other communities in the world. Time will fly when you talk about common interests and share content with people just like you. Learn more about the topics that you usually wondered about through our recommended communities. What would you like to tune into?
02. Messenger
Send a message that can disappear after a certain amount of time with “Poof”, whisper with a specific member in a group chat, and make friends globally using the auto-translation support available in a variety of languages.
03. Interest calendar
No need to worry about getting mixed up with schedules! No need to rummage through important dates! Tune into important community schedules and information with Lysn’s at a glance calendar view based on personalized interests.
04. Open chat
Chat rooms designated for meeting new people without entering sensitive personal information such as school, job, or place of residence. Meeting life-long friends with the same interests as you has never been easier. Share celebrity content tailored to your taste, begin networking now with Open Chat. Enjoy our open chat rooms, and talk about topics that suit the tastes of both you and your friends.
[Optional Accessibility]
01. Contacts / Address book
Used for inviting and adding friends
02. Photo
Use to send and save photos / videos, set profile photos and chat room backgrounds
03. Camera
Use to shoot and send pictures / videos, set profile pictures and chat room backgrounds
04. MICROPHONE
Used for recording and sending voice messages / videos
[Subscriptions]
01. Dear U. bubble benefits
  - You can select ARTIST to receive Dear U. bubble messages for the number of passes purchased.
  - You can receive Dear U. bubble directly from the selected ARTIST.
 
02. Subscription Price and Duration
  - Subscriptions can be made through iTunes and payment will be charged to your iTunes account.
  - Prices range from $3.99 ~ $49.99 Subject to the number of passes and can be found on the Dear U. bubble purchase page.
  - Subscription period is 1 month and renew automatically.
[Terms]
01. Terms of Use
https://api.lysn.com/terms/?msgType=service&locale=en
02. Privacy Policy
https://api.lysn.com/terms/?msgType=privacyPolicy&locale=en

What's New in Version 1.3.1

The translation function has been updated.
Now choose between 'Papago' and 'Google' translation and try it!
App stability has also been improved.

Seller

Name

Dear U Co., Ltd.

URL

Information

Categories

Version

1.3.1

Size

123.1 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 9.0 or later

Devices

iPhone 4S, iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPad 2 (Wi-Fi), iPad 2 (3G), iPad (3rd Generation) (Wi-Fi), iPad (3rd Generation) (4G), iPad (4th Generation) (Wi-Fi), iPad (4th Generation) (4G), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini (Wi-Fi), iPad mini (4G), iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPod touch (5th generation), iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Chinese, Indonesian, Japanese, Korean, Thai, Vietnamese

App Store: Customer Ratings

All Versions

 2.8 (880 Ratings)

App Store: Customer Reviews

Perfect

 – 
rahilexol
 – 
2021-11-20
Version 1.2.16
It’s amazing 🥺🤧💞 exol forever 💕🙆🏻‍♀️

Can barely write anything

 – 
perccccc
 – 
2021-11-10
I just joined without reading the reviews now I have to keep this for a month too. You can’t really communicate with the artist and it makes it hard to reply too. The English language and Korean language are very different so 30 characters aren’t enough to let out a sentence.

Stayc

 – 
javejdbfbt
 – 
2021-10-12
Version 1.2.16
Glad they added stayc

Lysn is just lack of responsibility

 – 
liana2.00.1
 – 
2021-10-10
Version 1.2.13
Weak support lack of responsibility late responding

soobin

 – 
ventiddy
 – 
2021-08-26
Version 1.2.4
the translation is balls

srry jisung i forgot 🥸

 – 
FIX💕THE🙈GAME 🥴
 – 
2021-08-02
Version 1.1.18
king to rate so here i am 😋😋😋😍😍😍😍 to poor for the app but anyways jajajajajja 😍🦄🦄

For Park Jisung and Ningning too

 – 
idontlikeanyonehere
 – 
2021-07-31
Version 1.1.3
the translations could be better but the youngest triple million seller, Park Jisung of Nct, it what makes this app great for me. Wait I also got the subscription of Ningning from aespa, I love her too <3

Hmm

 – 
🤨📸
 – 
2021-07-24
Version 1.1.14
Am I really wasting money to talk to grown men?🤔 Yes, yes I am.

help

 – 
joon's smile
 – 
2021-07-22
Version 1.1.15
jisung said get the ratings up besties so y’all better do it🙄

Translation

 – 
kyaramoon
 – 
2021-07-20
Version 1.2.9
I know jisung told us to send lots of love but honestly it’s not fair that we pay almost 4$ to have bad translations and character limit. Please accommodate character limit to other languages like English or any other romanized language.

Jisung Bestie If You See This Let Me Know

 – 
Mickeyla579
 – 
2021-07-20
Version 1.1.16
Hi everyone make sure to stream Hello Future, the title track off of NCT Dream’s first repackage by the same name. Jisung told me to show LYSN some love even though this app has literally no business being so poo poo towards international fans who pay the same subscription 💚 Jisung these 5 stars are for you, I hope you’re thriving right now 😌✨

Honestly…

 – 
myhomiejesus
 – 
2021-07-19
Version 1.2.0
I see a lot of 5 star reviews of people saying they’re only doing it bc Jisung said to “show love” to the app but if I’m being honest, it’s not very good for international fans. There’s still a character limit for texts (I can’t even type half a sentence before I hit the limit) and obviously the screenshot disabling function is a bit annoying. I understand that all message content from artists are paid content but I mean paying for bubble in general is already a bit ridiculous. The app basically is like free platforms like Instagram, Twitter, and Weibo just disguised as a messaging app. Not to mention some community boards are just straight up toxic and sometimes have bullying and harassment comments on there. I mean if we’re gonna rate this app at least be honest about it.

For jisung😔

 – 
yin👨‍❤️‍💋‍👨
 – 
2021-07-19
Version 1.2.10
I personally hate this app but because jisung said to love it, i’ll give it 5 stars♥️🤪

Jisung

 – 
lezly Gonz
 – 
2021-07-18
Version 1.2.15
LYSN FIGHTING ‼️

Jisung supremacy ♥︎

 – 
BluemingKiss
 – 
2021-07-18
I don’t use or like the app at all but one and all Jisung said show love to it- so!

Jisung told us too

 – 
Edengob
 – 
2021-07-18
Cause we love Jisung and he told us to show lots of love to Lysn

jisung ily this one’s for u

 – 
erikaday6
 – 
2021-07-17
jisung told me personally to give lysn a lot of love even tho i want the screenshot thing back 🙂💔

jisung said so

 – 
yummyyji
 – 
2021-07-17
JISUNG SAYS GIVE 5 STARS

love this app <33

 – 
alysswt
 – 
2021-07-17
lysn is easy to use and aesthetically pleasing!
the bubble feature is also super fun :))

STANKY

 – 
ROOF WOOF WOOF multifan🤩
 – 
2021-07-17
This is for Park Jisung, and Park Jisung only
bye🙄✋🏾
지성, 사랑해🥰❤️✨

Park Jisung told me to

 – 
mr.mbksj
 – 
2021-07-17
I would have given it 2 stars, but Jisung told us to give it a high rating so here we are.

park jisung <3

 – 
jisung ily <3
 – 
2021-07-17
giving this app so much love for park jisung <3

i’m only doing this b/c of jisung

 – 
grace 🐷
 – 
2021-07-16
jisung said so

JISUNG 🥰

 – 
izabadwurld
 – 
2021-07-16
WHAT JISUNG WANTS, HE SHALL RECEIVE 😤

Jisung

 – 
mxri_eek
 – 
2021-07-16
Well I’m just doing this because jisung said to love the app

#parkjisung

 – 
sincerelyxab
 – 
2021-07-16
#livelaughlysn🥰🥰🥰🥰 love Park Jisung 😩😩 would do anything for him including “giving lysn some love” 💓💓💓

For Jisung

 – 
stan lxxna
 – 
2021-07-16
Giving it a 5 star just because Jisung said so🙄

uh

 – 
idontknowdiyaorsmth
 – 
2021-07-16
park jisung made me do it

Jisung

 – 
Scar Eve Khin
 – 
2021-07-16
Rating 5 stars cuz jisung says so

<3

 – 
httpsungiie
 – 
2021-07-16
ily jisung

best app

 – 
nimjwon
 – 
2021-07-15
lysn is such a good app to use. it’s fun you get to talk your favorite k-idols for only 2.99 a month. it’s really worth it! 😺

for jisung

 – 
Karen_G22
 – 
2021-07-15
that’s all i gotta say.

Park Jisung

 – 
noidonotwantpizza
 – 
2021-07-15
Only giving lysn 5 stars because jisung noticed it had 2.5 stars and gave a whole encouraging speech

for jisung

 – 
subhana s
 – 
2021-07-15
rating it 5 stars for you my beloved 😢

jisung told me to

 – 
softleena
 – 
2021-07-15
i’ll give lysn lots of love

just for jisung

 – 
vujas1710
 – 
2021-07-15
jisung said we needed to give LYSN love so we have to give it love

Because of jisung

 – 
M2409mon
 – 
2021-07-15
I’m giving it a 5 star because of Jisung

Jisung.

 – 
bangpink.armlink
 – 
2021-07-15
cuz jisung said

For jisung and jisung only

 – 
chrystalsoph
 – 
2021-07-15
I only did this for Jisung I hate the app

only for jisung 😕

 – 
nima [renjuns wife /j]
 – 
2021-07-15
yall are fake for adding that screenshot disabled thing 😒 but 5 stars for Park Jisung and Park Jisung only 😇😇 lysn fighting !!

Can’t screenshot

 – 
carmenexomari
 – 
2021-07-15
I really don’t understand why we can screenshot our conversations with the idols, I can guarantee you your idols DO NOT CARE we can screenshot our chats.

jisung

 – 
Bokutos Cake🎂🎂
 – 
2021-07-15
❤️❤️❤️

jisung

 – 
jaz461
 – 
2021-07-15
did it for the loml

4/4 bc jisung told us to

 – 
jisung (
 – 
2021-07-15
everyone loves jisung and told us to give LYSN love so ofc I have to 😘😘

capitaliSM entertainment

 – 
daddmia1
 – 
2021-07-15
deez nuts.

bruh

 – 
Yeet >:3
 – 
2021-07-15
LET ME SCREENSHOT 😂😂😂

jisung asked why lysn only had 2/5 stars

 – 
vjskcbj
 – 
2021-07-15
he also said “lysn fighting” even though i can take screenshots of his bubble messages anymore i’ll rate it a 5/5 😒 the things i do for park jisung

jisung

 – 
Rainbow614
 – 
2021-07-15
ayo im just reviewing for jisung 🤷

5 Star

 – 
ji_sung so
 – 
2021-07-15
Because Jisung said so

great app

 – 
toe sucker 9000
 – 
2021-07-15
i’m only doing this for you park jisung.

Jisung asked us to give y’all high reviews. He paying y’all bills

 – 
YutaLover
 – 
2021-07-15
And tell Jaehyun not to be stingy with the pics no more. We wanna see him😭! And Yuta my bias Ily but I wanna hear abt more than the weather😭

Artist x Fan reply

 – 
Joceyzen
 – 
2021-04-02
I love being able to communicate to the idol and I think they feel it’s nice too.
Many of our idols have said they wish they could respond to fans individually through bubble so I wish that some sort of arrangement would be done
*since the prices for bubble have also risen

Eunhyuk bubble

 – 
nounh_el4
 – 
2021-03-30
I’m so thankful to this app because now I’m able to contract with Eunhyuk and I’m so happy for that! It’s the best thing that ever happened to me💙

Notifications always off

 – 
nannsjsnanhs
 – 
2021-02-18
Whenever an artist comments on a post, my notifications are always late and I can’t even get a notification when an artist comments under my own post. I had to find out through other fans?
Please fix this since i see a lot of people complaining. Be considerate of your users please!

Korean New Year is not a thing

 – 
Happy Chinese New Year!
 – 
2021-02-12
Worst App ever. I totally understand that people from other countries celebrate Lunar New Year and I respect that. But don’t call it Korean New Year because we all know that is not a thing! Go back to pre-school if you need to instead of embarrassing yourself in front of millions of people.
Anyway, happy Chinese New Year :)

Targeted themselves an international platform while disrespecting different cultures

 – 
yilinnnnnl6
 – 
2021-02-10
Sure people has been noticed that Lysn targeted not only Korean fans but fans from many other countries. They have Ignored the tons of malicious content towards foreigners, women, and including Korean themselves! Besides that, The translation system is poorly designed, “cancel subscription button” is hard to find.

Fix Translations

 – 
clairenotclair
 – 
2021-02-09
I have 3 NCT artist bubbles and whenever I receive a text and translate it they translation is honestly horrible and half of the time doesn’t make any sense. Lysn should know that many international fans will subscribe to bubble so why are the translations this bad? And you can’t even copy the text to put it into a translator so I have to search on another app to see what they really said. It’s ridiculous that I have to go find what they’re really saying when I want to just properly read what they sent. Please fix this!!

A cute idea

 – 
Jrhdjdjdnifnfjdneksjeken
 – 
2021-02-08
It’s a cute way to interact with artists just find better ways to protect them from hateful comments. Although some things involving the ace subscription is annoying but i already pay for bubble so it’s ok.

Isn’t it a bit inconsiderate?

 – 
Caseseyo
 – 
2021-01-11
Well you know, you have English speaking fans of idols too, not just KOR / CHN / JPN. Which means 30 characters doesn’t do sh... for us anglophones. It’s bad enough that any of us can only send 3 messages no matter how long it’s been since the idol texted, but the fact that you haven’t adapted the character limit to account for the fact that 30 characters in an east Asian language is a LOT more than 30 characters in Roman alphabet. Take the time to do the math and increase the character limit to FAIRLY accommodate foreigners by making romanized limit proportionate to what it is for Kfans. Our money is precious too.

Having error not receiving message from Artist!!!

 – 
Weibo Intl iOS user
 – 
2020-11-13
I extended my ticket late. My previous messages are deleted from server. Now I bought the ticket & extended the service. Cannot sent a single message to the artist.
The app is saying There is a message that was not sent since it has been deleted from server.
The app is not allowing me to send new message.
Just keep saying to wait the Artist reply.
Please help.

Cant get in?

 – 
~^•*E R ! N*•^~
 – 
2020-11-11
When i try to get into the app it only says “log in” and no register to make an account button? How do i get into this app??

I have problem hope to help me

 – 
ⓐⓥⓐ ≧◠‿◠≦
 – 
2020-11-04
In Lysn app i was trying to purchase a bubble !
When i paid the money I received notification that it said you have successfully... then at least for ten minutes the app was trying to purchasing my bubble but nothing happened hence I closed the app and when i get back to Lysn everything was normal .
What should i do ?

Bullying

 – 
bbaehro
 – 
2020-10-29
I thought this app could be a safe place for artists but it doesn't seem like one. I still could see haters' post even after I had reported for hours. Please, take good care of your artists.

Buggy

 – 
Kay the Misfit
 – 
2020-09-03
So I’ve had this app for a minute and have never been able to have a profile picture or a banner🥴. Every time I try, the app just freezes and crashes. I really don’t understand why that is? I contacted support to no avail. Also, the character limit? TRASH. Please fix these issues or at least respond to my support email. Thanks...

Love it!

 – 
NikkiNicole@96
 – 
2020-08-28
I love the app!! But can some tell me if there’s a way to send audio messages to celebs you have bubble chat with??

Death threats and violent images are now being posted on the app

 – 
donthaveanicknamesorry
 – 
2020-08-05
Chen of Exo has been receiving abuse and harassment on this app since January and absolutely NOTHING has been done. Recently death threats and violent images have been posted and have not been removed. I don’t have words to express my disgust, the community rules say no abuse allowed, yet they have been ignoring it. DO NOT SUPPORT THIS APP.

Lysn is not a safe environment

 – 
Yazz73
 – 
2020-08-05
when I first downloaded this app, I thought it was a safe place for me to connect with my community. But that was the furthest thing from the truth. I have seen too many malicious posts and comments, spreading hate and sending death threats. I don’t think a public app for people’s everyday use and enjoyment should allow bullying and putting people’s lives in danger. I hope Lysn knows that we will not stop standing up for what is right and be silenced until they resolve this really important issue. Take action and protect your artists.

Character Limit

 – 
shxbi131
 – 
2020-07-15
The app is wonderful, but it would be even better if the character limit could be increased. I know a lot of fans have a lot to say to their idols, and the character limit given doesn’t really allow for that. Other than that, I give a A+ !

Needs to allow more characters when interacting with the idols

 – 
a.nh.nguyen
 – 
2020-06-20
We’re paying to talk to our idols but with little characters, it’s hard to talk to them. Adding a few more characters would be beneficial similar to at least a tweet

Conversations don’t save

 – 
alexandrasherbine
 – 
2020-06-15
There has been many instances where I would be in a groupchat and whatever and close the app, it deletes all the data in the groupchat and the 1-on-1 conversations. I sent in an inquiry and they answered it as if I was talking about a conversation with an artist in which I wasn’t. Please fix this

yikes

 – 
snsgakvawgamwvwns
 – 
2020-06-13
its been glitching alot lately…its normally pretty good and kind of just like a regular social media wld be but recently its been weird? sending community notifs VERY late and often times it says theres a bubble message from an artists in a notification, but then it just isn't there?

Unacceptable.

 – 
Chip choclate
 – 
2020-05-05
They know they see the hatred that people are putting into their app yet they aren’t taking action. As soon as somebody wanna curse they make sure it doesn’t happen, but if someone is sending obvious death threats and typing disrespectful things they shouldn’t be saying to anyone, they allow it to slide. That’s not cool, all these rules and guidelines but when they are broken no one does anything. 👎🏽

Reply Add-On

 – 
Miligm2
 – 
2020-04-17
when will the reply function be added? i got a ticket for april because they said it was going to be added early in april, now it’s the second half of april and it’s still not here. i’m not rushing or anything of course i just want to know if it’s in the finishing stages or something like that..

Toxic communities

 – 
dayflan
 – 
2020-03-27
At first, I was excited about downloading the app because I support several artists. But I found that one of the communities is being flooded with death threats, racism, bullying, and degrading comments not only towards the artist but to the fans who support the artist. I have personally reported these individuals multiple times, but I have seen no actions taken to prevent them from remaining in the app. The app promised that these behaviors would not be tolerated, but yet I keep seeing the same individuals continuing to leave such awful and corrupted comments. It has been months and no action has been taken to provide a healthy fan community. I had to stop opening the app because it damaged my mental and physical health. Please go through your own policies and deny these individuals from using your app. Actual fans of the artist are unable to connect and communicate because of these individuals.

Lysn

 – 
hyshukai
 – 
2020-03-27
Fine but buggy and forces you to update in the middle of viewing or writing posts

Filled with toxic and abusive comments

 – 
starry_sara
 – 
2020-03-27
Even though the company’s policy states they will not tolerate offensive comments or bullying— This app is FILLED with harassment of artists, along with toxic and abusive comments. More specifically, harassment targeting EXO’s Chen. In January of this year, he announced he’s getting married to his girlfriend, and they’re having a baby. Most of the EXO-Ls were happy to hear the news! But, the few fans that were not happy started harassing Chen through the Lysn app. Commenting the most disrespectful things: Like how Chen should leave EXO because he’s getting married, how they won’t support EXO as long as Chen’s in the group, or how that he disrespected the other members of EXO and the EXO-L by getting married (um... WHAT...?), etc..
And, despite all this hate, Lysn has done NOTHING to remove those comments or those hateful people from the app...
So, me and the rest of the (real) fans are downright confused by this, and disappointed beyond words... Please, listen. Seriously, FIX YOUR APP AND POLICIES.

Despicable, toxic community for artist and fans

 – 
@junmyeonsoup
 – 
2020-03-18
I expected this app to be a good time for me to share with my favorite group EXO and the exols who love them. Instead, it has been used to not only demean the actual EXO members, Kim Jongdae specifically, and to ostracize those in the fandom who are not ace members (which is the majority, since we are international fans and have no need for the ace membership perks). The fact that this app has been a breeding ground for the toxic fans to discuss and carry out their harassment strategies on Kim Jongdae of EXO, even so far as defaming him in his hometown, and those in charge of the app have done nothing to assuage this behavior proves to me this app needs to be taken down. This is a man’s life, the lives of his wife and child are at stake, and it’s unacceptable.

Admins get paid for this?

 – 
Griselle1983
 – 
2020-03-18
How is it possible to let hate and filth run rampant in the posts, which is clearly against the terms and conditions? Anyone leaving hateful comments should be kicked out and IP banned. We are constantly reporting and nothing is done. It’s really disgusting and harmful to both fans and idols who have to see this kind of harassment. Not to mention international fans don’t truly have any benefit by becoming ace members, but that’s a story for another day. I’m an ace member but I don’t see myself renewing if the moderators and creators of this app do not fix what has become a toxic waste hole.

Not clear

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yasmayn
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2020-03-17
It’s difficult to use, doesn’t let you get back to your post easily and worst of all does nothing about the thousands of hate posts sent to artists. Antis send terrible pictures and words and they are never taken down. The app gives me a headache scrolling through hundreds of hateful posts. What is the point of a report button if nothing is done?

I Can’t Believe!!

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cmor.27
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2020-03-16
I am truly baffled by the way this app not only promotes threats to the artist but also have personal information leaked that could harm not only them but their whole family. This app is full of toxic people that only want to harm others and this kind of app shouldn’t exist. It’s giving bullies a platform to harass and giving them power to harm a beings life. Im truly disappointed by the lack of management this app has and should be shut down.

Hateful app

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Reisoul
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2020-03-16
This app is full of hateful people who attack artist daily on a platform they can see. We should know by now how HARMFUL this can be. The people who run the app refuse to do anything about it. So it gets a 1 Star from me. If u could give it a zero I would. Do something now before it’s too late. Stop disregarding artist lives.

Horrible app

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fallin a lot
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2020-03-16
This app while a great way to interact with your favorite artists has turned into an app that has become a place of cyber bullying, fanwars, and defamation. SM’s inability to protect their artists clearly is shown here especially with the situation of Jongdae. The best thing to do is delete this app since SM can not fix the inadequate nature of this app to prevent personal information from being spread and prevent harassment such as death threats. FIX OR DELETE!!

does not uphold its community guidelines

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averiesketch
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2020-03-16
It’s rules clearly state not to disrespect idols however the app itself takes no action to uphold these rules. A countless number of profiles that continually insult, ridicule, spread malicious rumors and even threaten and leak private information of idols are still allowed to still post. One such profile that has done such acts even was allowed to take part of a specula chatting event with an idol. Why should fans pay for something that continuously allows their idols to be ridiculed and threatened on a platform without retaliation or consequences for breaking the community guidelines.

Comments - Community Guidelines

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Tay Quinn
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2020-03-16
While this is a great app for many to interact with their artists and many do use it, I am appalled by how hate comments are still allowed within the community. This should be a safe space for both artists and fans. Yet when it is brought to the forefront nothing is being handled. By doing nothing to stop this it shows me that hate speech, racism, slander, death threats and so much more are allowed within this community and I cannot nor will I stand by that. I deleted the app and will continuing giving bad ratings until something is done about this very serious issue.

You have guidelines. Please enforce them

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CrileySmiley
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2020-03-16
An artist on your platform has been receiving death threats, sexual harassment, target of false information, and even has had his personal info leaked on your platform. Last I checked, this platform has rules and guidelines, as well as the personal information of its consumers. Use it.
Your consumers are committing a crime every day, yet you have failed to implement your own guidelines by putting them on suspension or even cancelling their account.
If I could give this app a truthful rating it would be at a zero for it’s management’s negligence in protecting their consumer’s rights, as well as refusing to take action when faced with actual crimes that violate a private citizen’s privacy (the artist’s fiancée)

Unhealthy community

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annievo02
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2020-03-16
The app is advertised as a community allowed for people to interact and share their love for artists. However, harassment, threats and slurs are used frequently in the community, when these are reported, no action from the developer is taken. The community is filled with hates and bullying on a daily basis. I really hope the app can be improved to create a better environment for interaction between fans and artists.

enforce community guidelines !!

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lostgirly
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2020-03-16
very slow and can barely handle large traffic, doesn’t adhere to their own rules of safety. Chen from exo has been consistently harassed by supposed “fans” who are leaking his and his family’s personal information and sending death threats and other horrible messages to him. the fact that this has been allowed to continue without their immediate removal does not make the experience of using this app pleasant

Toxic & unsafe environment

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vipapaya5
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2020-03-16
This app continues to allow targeted harassment & bullying. It hosts a toxic & unsafe environment, without any consequences or actions to correct said behavior. It continues to allow users who engage in such behavior to use its platform & there are no signs of it getting any better. Aside from this, I can never get the app to open & stay open. It’s so slow. It always times out & I'm never able to send any comments or posts in. Absolutely do not recommend the use of Lysn.

Not sticking to community guidelines

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Nadia Q8
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2020-03-16
We have collectively reported posts on lysn from ace members who threatened the life of one of the artists and spread malicious rumors and his/his family’s private information. We kept reporting and emailing the company for weeks but no reponse. The same ace members who violated community guidelines are being rewarded instead of having their privileges revoked which the app has the right to do legally according to the terms and conditions we as ace members sign prior to getting the membership.

Negative Community

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Wūrłd
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2020-03-16
Lysn has been one of my favorite apps to use for a long time, but did to the recent increase in hate and disgusting posts, I can safely say that I no longer wish to keep paying for a service which seems to be incapable of upholding its community guidelines. If you’d like to keep you members, I suggest fixing this.

Malicious Comments

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rette77
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2020-03-13
I got this app as I thought it was a safe place for fans and the artists, but in the communities I have seen hateful comments it blows my mind. It doesn’t seem that reporting them does anything and those people make my experience on this app tiresome and unpleasant. Until I see people following the rules and malicious comments removed this place is not comfortable and not a place I will spend my time.

LYSN allows unchecked bullying & harassment

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AllykatTX
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2020-03-13
When I originally joined the LYSN app I expected to have a good time interacting with my fav kpop group, EXO. LYSN CLAIMS that bullying and harassment of artists will not be tolerated on their app, but they are not enforcing their own policies. In the last few months since Kim Jongdae announced his engagement, antis have relentlessly spammed EXO’s community board petitioning for him to leave the group. These toxic people have left violent threats for him and his family members. Yet, LYSN has allowed these people who spew their toxic words on the board to remain for months now. Star chatting with another EXO member, Kai, was recently announced and a person who has been repeatedly posting toxic posts aimed at Chen is now boasting on Twitter that they’ve been approved to be one of the people chatting with Kai. This is absolutely ridiculous. LYSN should be BANNING all of the people who are harassing artists on the app. The majority of those posting toxic content are ‘ACE’ members who have paid for extra content which means y’all know their information.

Had to reinstall

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Fshsjn316
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2020-02-08
After many attempts in trying to get into the app and never loading, I had to uninstall and reinstall the whole app, it is working now. Thank you

U.S shipping

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Zimzalabimzimzim
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2020-01-14
Do you guys ship to the U.S because I want to purchase an ACE membership? Also is it too late to get the ACE membership? If I order the ACE membership can I still get the welcome kit? How long will it take to get the welcome kit?

Profile pic and verification

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Nae nae ~~
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2019-09-23
This app is really good except it won't let me have profile pictures and is not sending me a verification email for my account. :(