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Description

KBZPay is a mobile wallet powered by KBZ Bank. It’s the safer, simpler and more convenient way to transact money in Myanmar. With just a few taps on your phone, whether you wish to pay, transfer, cash in or out – it’s easy with KBZPay

What's New in Version 5.6.2

- support youth account users
- enhancements in P2P transfer feature and e-receipts
- better user experiences for Official Accounts users.
- security improvements and general fixes

Seller

Name

KANBAWZA BANK LIMITED

Information

Categories

Version

5.6.2

Size

270.9 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 13.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Burmese, Chinese

App Store: Customer Ratings

All Versions

 1.5 (18,345 Ratings)

App Store: Customer Reviews

Bad service

 – 
Allexixa
 – 
2024-02-02
Version 5.6.1
I opened acc 3weeeks ago and my level is still verified. I talked them messenger and email but they don’t care about of me

No trustworthy

 – 
Hein9374
 – 
2024-01-30
Version 5.6.1
It steals user’s money.

Brub

 – 
iainttellingmaname
 – 
2024-01-27
Version 5.6.1
Literally....

KBZ PAY အလိမ်ခံရ

 – 
Shields of light
 – 
2023-12-28
Version 5.6.1
လိမ်သွားသူကို ပြန်လည် တောင်းယူပေးစေလိုပါတယ်
Developer သိပါတယ်ဗျ

nug and pdf Terrorists

 – 
alxinity
 – 
2023-12-15
Version 5.6.0
Only Dogs like nug , pdf and their supporters will give this app 1 star and will write bad reviews about this app

Freezing accounts for no reason

 – 
Kyaw ray ray
 – 
2023-11-30
Version 5.6.0
Randomly freeze accounts with money in it
And people can’t get access to their accounts and lose the money.
Happen to many people and they can’t do anything with it

Request Report

 – 
Azhai Aung Min Hein
 – 
2023-11-26
Version 5.6.0
I only used this app all the time…, only this app! It would be better if this app can apply and solve our reports from scammers !!! I reported it.

Error

 – 
Mr Kor Kham
 – 
2023-11-09
Version 5.6.0
Error on iPhone 14 Pro Max

New version

 – 
mk7477
 – 
2023-11-08
Version 5.6.0
Can’t open

Annoying notification

 – 
MM_Ninja
 – 
2023-10-24
Version 5.5.0
Please just stop annoying useless notifications. Do you think users like it? Nope!
သောက်သုံးမကျတဲ့ သောက်ရေးမပါတဲ့ သောက်ပေါနိုတီတွေ မပို့ပါနဲ့လား

Lee app

 – 
Nyin Zin Phone
 – 
2023-09-23
Version 5.5.0
ကိုမေကိုလိုး App
ဘယ်တော့မှ Id တင်လို့မရဘူး
ဘယ်ရမလဲဆွဲထားတဲ့ Design ကလဲစောက်သုံးမကျတာကို

အကောင့်ပိတ်ခံရခြင်း bad review

 – 
yadana ju
 – 
2023-08-30
Version 5.5.0
အကြောင်းအရင်းသေချာမသိရပဲ user တွေရဲ့အကောင့်ကို ပိတ်ချင်သလိုပိတ်တာကတော့ 👎👎👎👎👎

For KBZ pay

 – 
KBZpay15
 – 
2023-08-18
Version 5.5.0
Nice work.

Very Bad

 – 
Bootgyi
 – 
2023-07-21
Version 5.5.0
Should not use it , bad reputation and bad services

Bad Bad Bad

 – 
9999ihateu
 – 
2023-07-01
Version 5.5.0
I can’t change pin. And my money is still in the app. I can’t use. Even I try to change pin, you guys make me funny. Make my eyes opening and closing, my head up to down. But nothing happened. So, I must say bad bad bad infinity.

iTunes card

 – 
Jiromasa
 – 
2023-06-25
Version 5.5.0
Most convenient pay app to purchase iTunes cards since you can just copy the code and paste in App Store.The reason for 3 stars was relatively higher prices compared to other banks.Quick to raise the prices according to exchange rates but rarely lower it when exchange rates goes down.

Very Nice

 – 
Thihasithu01
 – 
2023-06-16
Version 5.5.0
So Good

KBZ

 – 
Joom22439
 – 
2023-06-02
KBZ သုံးတာတစ်ချို့နေရာတော့အဆင်မပြေပါဘူး ငွေဝင်ငွေထွက် error ရှိတယ် ဘာမှလည်းမပြဘူး မှတ်တမ်းတောင်မှမရှိဘူး

Add an option to unfollow all accounts

 – 
iamkominn
 – 
2023-05-24
Version 5.4.1
I have never opted in to follow any accounts on KBZ Pay. Now I have to into each accounts and tap “Unfollow” button. There are hundreds of accounts and several hundreds of notifications. Quite an annoying app.

Lack of responsibility

 – 
LeeLeeLrLr
 – 
2023-05-09
Version 5.5.0
Internet bill 32000 ဆောင်ထားတဲ့ဟာ ဟိုဘက်ကိုမဝင်တာကို နာရီ ၄၀ အတွင်းဖြေရှင်းပေးမယ်ပြောပြီး အခု ၇၂ နာရီရှိနေပြီ အကြောင်းတစ်စက်မှမပြန် မေးတော့လည်း လုပ်ဆောင်နေဆဲပဲနေတယ်.. Kmkl များ လီးပဲရမယ်.. အောက်ကဝန်ထမ်းများကလည်း ဆောက်လုပ်ကို သေချာမလုပ်ဘူး.. ကိုယ့်စောက်ဆံမဟုတ်တိုင်း အလုပ်ကိုလီးလိုလုပ်နေတယ်

Id case

 – 
Zuko35
 – 
2023-05-06
Version 5.0.0
တာဝန်ယူမူတာဝန်ခံမူမရှီတဲ့ app
ဘယ်အရာမဆိုစာအုပ်ကြီးတိုင်းသွားနေသရွဲ့ကတော့ ဘယ်တော့မှတိုးတက်လာမှာမဟုတ်ဘူး

Review

 – 
grace.mdy
 – 
2023-05-04
Version 5.1.0
Good

lee Kpay

 – 
Min may sat pat
 – 
2023-04-02
Version 5.0.2
souk thone ma kya tae ngr loe ma thr twy lee pl tw” myt nhr pyg tike ng tl

Poor sense of use

 – 
B-LINK_
 – 
2023-03-30
Version 5.3.0
I went to the bank two days ago, Then someone registered my kbz pay account and said it would be available in three days. Now is two day ago my KBZPay is log out and i can’t log in anymore! It’s said that My account has already been registered but i can’t log in !!!!! Also often log out automatically and no reply after feedback!!!

MLBB Dia

 – 
janeliana
 – 
2023-02-21
Version 5.2.0
why i can’t buy ml dia please fix 😓

Customer service

 – 
KZTun
 – 
2023-02-14
Version 3.0.2
Customer service is very bad
Don’t care about time. I have been calling since the 9th and informed the call center that the money was wrongly transferred. Until the 14th, the answer was not accurate. I called in the afternoon and told them that I would contact them in the evening.

Can’t log in

 – 
𝓼𝓷𝓸𝔀
 – 
2023-01-21
I can’t log in to my acc w same phone.

Worst bank in myanmar try to avoid

 – 
kiolink
 – 
2022-12-29
Check the title

Can't login

 – 
TayzarMinn
 – 
2022-12-19
Can't log in my account it shows i meed to upgrade my app but it's already latest.
But another phone no. can log in

Kpay

 – 
Htun Ko919
 – 
2022-12-16
Why kpay apps can’t opens last version update ???

The WORST BANK EVER

 – 
Kalaythu ZNW
 – 
2022-11-26
Why the fraudster easily gets the customers’ information and can easily withdraw the customers’ money with an OTP number. The bank system is making easier the thieve’s life without any responsibility and with non-sense procedure if the customer has an issue. I am wondering why it’s very difficult and take time for a very long time to freeze the account transferred by the fraudsters even the customers give the detailed and complete information. It seems that the bank is also like the thieves. The WORST BANK EVER!!!!!!

Bad Review

 – 
drgybj
 – 
2022-11-20
Kbz pay Market Dishonest, unreliable service

Scammers Alert

 – 
AungAungMg
 – 
2022-11-18
This banking Scam Don’t believe this App
Don’t Trust this Bank

App crush

 – 
THU REIN AUNG
 – 
2022-11-12
App crush in iOS latest verification

Can't verify

 – 
Yan ync
 – 
2022-10-01
I can't verify my acc. It's saying my face doesn't match my id card how am I supposed to fix that. I was 11 in the photo!

Scam mobile pay by scam bank

 – 
LiaVoid
 – 
2022-09-28
KBZPay freezes accounts with high transactions. Once your account is freezed, you rarely get money back. If you linked bank account, your bank account got also freezed. I heard from an e-commerce friend that his bank account of 700 lakh kyats(more than 20k in USD) was freezed. I’ve lost trust and have already emptied my account.

Bad App in The worst

 – 
Darker than darker
 – 
2022-09-23
Cheating money, shutting down for no reason, losing money

Scam app

 – 
myin pyan
 – 
2022-09-21
This app will scam all your money.

Bad customer service

 – 
Kickonair
 – 
2022-09-20
Bad customer service and they freez their customer account

Bad Service and Freeze Money illegally

 – 
marquash
 – 
2022-09-20
They doesn’t exist on main platform.

Thief

 – 
စကစ
 – 
2022-09-20
How can the bank stole the customers’ money? How can we use this online banking? They suspended the accounts which has a lot of transactions in one day, especially the online shop are kept suspending for no reason and the most terrible fact is we can’t get that money in no way! How can it be! Don’t use this app

Badness bank

 – 
Htinkyawzan
 – 
2022-09-20
Badness online banking system.

Change Phone number

 – 
Aung thu kyaw myat
 – 
2022-09-20
Why can't change phone number?

For IPad ?

 – 
Zawwaiyan
 – 
2022-06-15
Ipad အတွက်လဲ ထုတ်ပေးပါ

👎🏿

 – 
tit126-shimmm
 – 
2022-05-29
The worse bank

Useless app

 – 
GDJEHDHD
 – 
2022-05-13
Advertising with false news

Too bad

 – 
Htetwaihein
 – 
2022-05-09
Can’t type password, keyboard to type password was covered by box

Gift card အကြောင်း

 – 
YanNee45
 – 
2022-03-27
Netflix website မှာမြန်မာနိုင်ငံအတွက် Gift card နဲ့ဝယ်လို့မရတာကိ​ု ပိုက်ဆံဖြတ်ပြီး code တောင်လာပေးသွားသေတယ်

Review

 – 
ထညုုနုျက​ြျိုူါူွ
 – 
2022-03-20
Now token payment method is evasiveness.Should change previously token payment.

What a shame

 – 
guypu
 – 
2022-03-17
What a shame

Worst Service

 – 
pk_jayne
 – 
2021-12-12
Version 5.1.1
Asked me to request the tokens in every Monday but why didn’t u guys pick up my income calls? Why would I waste my times if u guys have no plan to pick up the calls? the worst bank in town and have no responsibilities for the customers. Think about if twice if you are a new user here ^_^

They can’t give enough information

 – 
pinkheller
 – 
2021-08-12
Version 5.0.2
I would like to withdraw money from my account so they said that I need to stay late at night until midnight and get branch appointment through online. I didn’t have enough sleep 5 days in a row but I didn’t get the appointment as they didn’t run the system.

Untrustworthy

 – 
Samu_OnigiRi
 – 
2021-08-11
How can the bank leak customer information They are doing what they want to what they like Shutting acc for transfer money ? They don’t have respect at all Treat customers like a child’s who doesn’t know everything They can’t handle customer complaints! Untrustworthy and the bank which leak customer information 👎🏻

Irresponsible bank

 – 
reveluction
 – 
2021-08-10
Version 5.0.2
KBZPay rarely does the least responsible thing without protecting the privacy of its customers' personal information. Banking is built on trust, and KBZ rarely violates that trust. This is the worst thing a bank can do for a customer. There should be no such irresponsible bank in the future. I'm not usually blaming, but I have to say this

KBZ Pay Freezing customers Acc

 – 
HY_Happiness
 – 
2021-08-10
Version 5.0.2
KBZ Pay freeze customers account without any reasons. When we contact to them why do our accounts have been freeze, they don't give specific reasons at all. This is violating customers right.

Violating Consumer Rights and Worst Serviced Bank

 – 
wewillwin⚽️suckerbank
 – 
2021-08-09
KBZ Bank authorities never care about their customers’ feedbacks. Even their employees are rude and have bad attitudes toward us. They even lied about freezing customers’ bank accounts in social medias. They didn’t try to apologize or feel guilty about freezing customers’ accounts. We can’t withdraw our own hard earned money. I won’t use their services when the situation is better in Myanmar.

Complain

 – 
kokoak85
 – 
2021-08-09
This kpay is so bad . They freeze most of our customers' accounts due to no reasons. And they take no responsibility for our money and when we ask about our freeze accounts, they replied like their supervisors told these accounts to freeze and they can't help with this . This is so bad. This is what myanmar people dealing with right now. kpay is not fairly

No Responsibility and Accountability

 – 
RLaWaKa
 – 
2021-08-09
Please don’t use it guys. They don’t know well what is the responsibility and accountability. They just know how to freeze the users’ accounts and there has no help in this revolution especially for us, Myanmar People. Please try to boycott this KBZ bank as much as you can. Please support other private banks instead of using this useless bank.
Thanks

From loyal customers

 – 
Democacy for myanmar
 – 
2021-08-09
Version 5.0.2
It is very convenient and useful for Myanmar people and reduce our daily workload

Cannot Trust 👎🏻👎🏻

 – 
Nway_ Oo_May_49
 – 
2021-08-09
We cannot trust this app and their banking system. They can freeze our account and money anytime they want without giving any reason. They are not reliable.
This banking apps break the customer right. They shared our customer information and freeze some account with no reason. Be careful and it's much better not to use in future. In addition, customer service is very bad and they don't know how to behave and respect to customer. In summary, this apps has no privacy and ethics. Shame on you KBZ bank.

Bad review

 – 
Alice Noe
 – 
2021-08-09
Version 5.0.2
Their banking system is really bad for customer not only customer privacy but also customer service. They violated the customer information rules and freeze the account no reason. As for customer, the apps is not reliable and no security for long term.

Service is will be acceptable time and circumstances

 – 
MyanDude
 – 
2021-08-09
Version 5.0.2
Need to improve more updates on app

SHAME ON KBZ BANK

 – 
Aye Min Htet
 – 
2021-08-09
Version 5.0.2
This banking app break the customer right. They shared our customer information and freeze some account with no reason. Be careful and it's much better not to use in future. In addition, customer service is very bad and they don't know how to behave & respect to customer. In summary, this app has no privacy and ethics. SHAME ON KBZ Bank.

Read

 – 
Theinphyozaw
 – 
2021-08-08
Version 5.0.2
Just now give customer Bad Service

Worst online service without privacy

 – 
ghchbbhij66(
 – 
2021-08-08
Version 5.0.2
They don’t really care about customers privacy. They have no idea what they are doing with our bank transactions, they just take out our balance history to everyone .
Even one star is not enough for their bad service!

Not recommend banking wallet

 – 
Sppnpt
 – 
2021-08-08
Honestly to say, I don't want to give even a star because of the system update's error, profile proofing error and annoying notifications which were not related to bank info. Transfer limitation on small amount of e-money from kbz pay to linked bank account.

My experience and opinion about this app and KBZ bank

 – 
San Emily
 – 
2021-08-08
really disappointed using this app and this bank, the bank does not know what is customer right and assets
Currently because it is difficult to change from one bank to another, I don’t think people will not use this KBZ bank and app in the long run.
I can safely say that this bank and application is not for your whole life.

Bad app and bad owners

 – 
tgipsh
 – 
2021-08-08
The app have many errors.. like fail to get tokens after payment, long loading time and worst customer service ever. If u try again after error, they will transect both times with no tokens in return. I tried to report it to service, had to wait weeks and answer questions about it so much that they’ll make u feel like a fraud with own money.

Not a trustworthy online banking service

 – 
xingyinhwa
 – 
2021-08-08
Version 5.0.2
I just don’t get it why most of the kbz pay accounts get freezed for no reason. Although the people complain about it to the customer services,they don’t tell us the precise reason why they did it! Totally skeptical👎👎

Bad reviews

 – 
chocoagco
 – 
2021-08-08
This kpay is so bad . They freeze most of our customers’ accounts due to no reasons. And they take no responsibility for our money and when we ask about our freeze accounts, they replied like their supervisors told these accounts to freeze and they can’t help with this . This is so bad . This is what myanmar people dealing with right now . Do smth kpay . Shame on you 👎

Unreliable and weak privacy

 – 
AungKo123@45
 – 
2021-08-08
Version 5.0.2
This back suspend customer's saving account for no reason. They let the SAC retrieve customer information any time and let them suspend or close their account just because customer make donations. This is very unprofessional and irresponsible. They have to protect their customer's privacy and savings.

Very useful app

 – 
BB-27
 – 
2021-08-08
Version 5.0.2
During this situation in Myanmar, KBZPay app is very useful and helpful that I can still pay with KBZPay at stores and restaurants.

What a shameless

 – 
vvvvvvvbbbbvbbbnkifd
 – 
2021-08-08
Version 5.0.2
I heard your kbz customer service is not good and no respect on customers and you all give private information about the customers to other easily and hacking customer acc and freeze no reason .I’m so disappointing about these even you are one of the big bank of Myanmar .

useless bank

 – 
Afang113
 – 
2021-08-08
The service is the worst. When I registered to transfer money from MPU to Kpay, they said I had to wait three working days and they would contact me in three days. But it has been a year and they still haven't contacted me. Do you think the service is good? And it freezes accounts for no reason.

Doubt to continue using

 – 
PPhyoY
 – 
2021-08-07
Version 5.0.2
They had good service before but they have bad service which cannot withdraw our money back easily. If want to withdraw using KPay that need to give percentage as a extra money. I saw some news that some KPay user has been freezed without reason & they cannot solve shortly & easily.

Worse bank app ever and your privacy data at risk

 – 
sprineRevo
 – 
2021-08-07
Version 5.0.2
This well known bank KBZ gives user privacy data to unauthorized organizations. Believe me your privacy data are not secure anymore such as your address, account number, total and balance and even transaction history. DO NOT USE this app anymore!

couillon

 – 
Fk the kbz
 – 
2021-08-07
Kbz does not respect the customer and violates human rights. We have to line up to withdraw our money from the ATM. I can't even do what I want with my money. Kbz freeze the bank accounts of us . This is just bullying us. May your family feel the same way you do. May you be ten times harder than u did . you have to pay back those who died because they could not get the money. Freeze our bank account . May your assets will be confiscated. I swear

Bad review

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ak0@9
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2021-08-07
Version 5.0.2
We don’t believe this app and we won’t use any more.
Although most of company protect their customer’s right, KBZ pay isn’t like that.
Ever bad app.

Bad Review

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Kira Lurix
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2021-08-07
We have to recreate our KBZPay pay account if we didn’t use this app nearly two weeks. Honestly, it is the difficult for me. I have to transfer money immediately but I need to recreate my account. And the one and I hatest fact is “ I don’t feel safe.” They allow the other group to know our information. We can’t use this app as free as we should have.

Worst Customer Service

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MarieJoseMelissa
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2021-08-07
Version 5.0.2
I recommend not to use Kpay service. I couldn’t log in to my acc for 4 weeks. I called customer service hotline million times and no one pick up. After 3weeks i got a contact and they give me token. But the token takes forever and i still don’t get my acc back.

Bad service

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ennmpmk
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2021-08-07
Version 5.0.2
They didn’t informed the customer and frozen my account for no reason. They don’t have the proper reason for doing this when we complain about that. They didn’t even say sorry for this case. That’s the worst banking service ever I have ever seen. They should be ashamed for this . Shame on you KBZ Pay!

Untrustworthy bank

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jgdfluh
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2021-08-07
Such an untrustworthy bank in Myanmar. They revealed their customers privacies and even freezed their customers account for no reason. They don’t take any responsibilities for their unprofessional actions. If you are thinking about opening any accounts from KBZ bank, trust me they are useless. If there were a minus star to rate this bank, I would give it -5 .

Bad Customer Service

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Myat996
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2021-08-07
Version 5.0.2
This bank is really unreliable and the service they are providing, especially during the difficult time like this in Myanmar is not helpful for the customers at all. They don’t take any responsibility but taking the side of the people who want to take advantage on the citizens.

Lack of privacy

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John Myat Min Oo
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2021-08-07
Version 5.0.2
I had filled up my personal information due to application requirements to upgrade my KYC level but it doesn’t mean to share the people who I really don’t know. Personal ID and information are intend to keep as a secret especially for KYC customer. In fact they are lack of it

Not reliable

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Teddy Oo Bo
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2021-08-07
Version 5.0.2
They can't assure the safety of the user's privacy and freeze without any solid reason. When the user ask the reason, they cannot give a proper reason. Totally not reliable and will not use it from now on. I dont even want to give one star because they dont deserve even one star. 🙂

Misleading malfunction

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Scarlett3i
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2021-08-07
Version 5.0.2
We had face so many technical issue during transfer and other bank remittances. System upgrade is not stable and keep upgrading without Boyce to customer. Sometime it caused misleading information and malfunction while making a transaction

TERRIBLE APP

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deedo35),&&$;//8'm
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2021-08-07
Version 5.0.2
I've never seen a banking app more terrible than KBZ Pay in my entire life.
This would be my worst experience ever. I recommend all of you not to use this app. Very disappointing , very terrible. They totally neglect user's safety and privacy. They can cut off your money and freeze your account without being noticed.

Freeze the customers’ account

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Hlaing Ngu Wah
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2021-08-07
Disappoint the KBZPay, mobile banking and customer service from the beginning. Now, the KBZ bank freeze the customers’ account and control the customers’ money and cash. That’s why I have to think the KBZ bank should be used or not and lost the belief from not only me but also the other customers.

New update is worse than ever

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iLoveTelenorDevs
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2021-07-09
I have no idea why this new Version released. UI is totally messed up and keep getting useless notifications not related to banking. Totally not okay for new users as well. I wonder how the search bar works. All I can search is like Top Up and Transfer. That’s not the way how leading bank rolled out an update. Anyhow this version is worse than ever.

Cannot link Bank account and MPU card

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😒 Seriously
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2021-05-17
Great app unless you don’t try to link bank account and MPU cards.
Level 2 user ->
try to input (already registered E-commerce) Kbz MPU card always show invalid Card Expired date error. Come on, at least I can read & type my Card validation date correctly. 😒
try to link with my bank account, show error message that I aren’t Level 2. 🤣

Prone to fraud and poor compliance..worst costumer service

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laverna.k
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2020-06-04
How can scammers easily get informations about costumers and easily withdraw money from bank accounts with just a PIN number??? It took them 30 mins to freeze my account and a day to inform me that there's nothing they can do unless i go to the police??? U should make it harder for people to register and make it more complicated to withdraw money from bank account..also why don't u just temporarily halt this app and improve it and make it harder for scammers to scam people or file a case at police to catch the thieves yourself instead of trying to catch them through costumers' hand??? Also why bother having a costumer service if u can't even give me a definite answer...the worst bank ever