Name: Accredo
Rating: 4.5 (21089 reviews)

Updating

Accredo

Accredo Health Group, Inc

Released: 2017-11-16

Free 0%

Version 2.24.0

17+

Free 0%

Version 2.24.0

17+

Released: 2017-11-16

iPhone Screenshots

Description

The Accredo® mobile app offers Accredo patients the convenience of managing specialty medications how you want, when you want. With the Accredo mobile app, you can:

• Order specialty medication refills*

• Track your Accredo orders

• Make payments

• View specialty medication order history

• Receive and track specialty medication dose reminders

• Update your patient profile

• Manage communication preferences

• Contact Accredo with any questions

*Not available for all specialty medications.

What's New in Version 2.24.0

• Users are now able to add and update copay assistance cards

• Bug fixes and improvements

Seller

Name

Accredo Health Group, Inc

URL

https://www.accredo.com/

Information

Developer

Accredo Health Group, Inc

Version

2.24.0

Size

44 MB

Game Center

VPP Device Licensing

Yes

Rating

Rated 17+ for the following:

Frequent/Intense Medical/Treatment Information

Compatibility

iOS 13.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Spanish

App Store: Customer Ratings

Ratings & Reviews

4.5 of 5 (21,089 Ratings)

App Store: Customer Reviews

2023-02-04

Inconsistent

Sometimes you text me when it is time for a refill. Sometimes you call me when it’s time for a refill. Others times you do nothing.

No communication to let me know that I needed to do an extra step- go in and choose delivery date. I’ve never had to log in and do that before. What happened to the texting? Calling? How was I to know that I randomly needed to look in the app and do this?

2023-02-02

No hassle

Very easy to set up. Easy to order and reorder. So far always on schedule.

2023-02-02

Reliable

Wish more companies were as efficient and consistent. No driving across town, waiting in lines, and love ordering from the app.

2023-01-15

JB

I’ve been using Accredo for last six months and they have been amazing, especially when I just started my first prescription with them. They filled it and was on time when delivered and my meds were in a box with ice packs and was still cold. Accredo is a great pharmacy to get your specialty medicine from.

2022-12-28

Satisfaction Reply

It was easy to activate the renewal of my medication.

Robert Persky

2022-12-23

Absolutely love it

I love the fact that you can reorder through the app now! I hated remembering at midnight or 1 in the morning that I had forgotten to call back to order medication. Now if I remember at that time I can simply login, go through process and schedule the next shipment! Easy, easy, easy!

2022-12-19

The pharmacy

This pharmacy ap makes refilling my prescription super easy

2022-12-16

Fácil y practico

Me encanta por que puedes resurtir tus medicamentos desde el app y no tienes que gastar tiempo en el teléfono ya que a mi a veces se me hace difícil sacar el tiempo y llamar por teléfono.

2022-12-15

Helpful

This process has been very helpful and informative. I have become comfortable in this process and thanks to Accredo and the resources they have made available, I’m beginning to to a positive outlook on this.

2022-12-15

Billing

I wish the app could generate a receipt.

2022-12-14

Quick & Easy

This app is so easy to navigate. Just a few clicks and the meds are orders and delivery is set in motion.

2022-12-08

App is flexible, accurate and flexible to allow changes in address and arrival date.

I have worked with other specialty shippers and this is the best.

2022-11-19

Can’t log in

If you type in the wrong username and password they will let you know it’s wrong, but if you type in the right one— literally nothing happens. Can’t log onto app or website. Need to call to renew my prescription every month, which is such a pain.

2022-11-19

Pedidos

Solo, cuando hago un pedido lo hago pidiendo toallitas con alcohol y el container para las agujas y nunca los recibo

2022-10-29

Face ID doesn’t work

My Face ID used to work and now it says it recognizes me and then never logs into the app so then I have to type in my password each time

2022-10-25

log in

Since last update I’m unable to log in

2022-10-21

Lag and clunky app

Face ID will not work on an iPad, but Touch ID would when it was more prevalent on older devices. Responses when navigating screens are tremendously slow, but not nearly as slow if you have to speak with customer service to refill a prescription. When their order system is offline for maintenance or unavailable this app does not inform you that is the case and just puts you in a login loop. If I had a choice I would never use Accredo because of this poorly performing app and their tedious customer service processes. Cigna bought a lemon and has done nothing to improve it during their ownership.

2022-10-20

Account Info Doesn’t Link to App

Account balance not available. Previous orders not available. The app says I have a zero balance yet I continue to receive paper invoices. Talked to IT to see why my account info is not available on the app and no one knows. They says a “ticket “ was opened but I never hear from anyone again and this issue continues to persist. The only thing this app is good for is taking up space.

2022-10-19

The worst

One of the worst inept companies I can think of

2022-10-03

Medication

This company usually dispenses my medication on time but this time have really pushed it and have been very unprofessional in getting me my medication in a timely manner.

2022-10-02

So easy to use :)

I’m always pleased placing my order, I had to change date delivery once , it worked out perfectly!

2022-09-29

Speciality RX

Absolutely horrible experience with this app, with phone calls, just trying to get medicine that I need daily to survive is so time consuming. I receive numerous phone calls for each prescription. Each phone call less than minimum of 45 minutes and I’ve actually been on the phone for 2 1/2 hours trying to just get a refill. An automated system calls me, then transfers me to somebody who has no idea why I’m calling them but I didn’t call them they called me. When they finally figure it out I have to transfer me to somebody else because they have no access to the information that the computer had called me on to begin with. In this day and age it is the most ridiculous use of technology, they really need to revamp their processes.

2022-09-16

That’s funny

I spent the last week talking to their call center over seas and got nowhere.

2022-09-03

Accredo Refill medication process

The process that Accredo uses for medication purposes it’s so easy I’m extremely happy with everything

Stuart

2022-08-29

Incompetent

The app works ok, but no one who works for Accredo seem to know what they are doing. Constantly getting the run around from them about late medication, passing the blame onto insurance and/or my physician. They do not keep records of customer requests/concerns, never follow up with you, never know the answers to what should be simple questions. It’s infuriating and unfortunately also the only specialty pharmacy option my insurance provides. What a massive headache.

2022-08-27

Awful…

Every thing about this company is brutal. No communication between customer service and pharmacy. They cause so much stress.

2022-08-22

App bug caused me to pay when I didn’t owe

This app has a bug with account balances not being an accurate view of what the customer actually owes. This caused me to pay for a prescription I did not need to and almost pay a second time that I didn’t need to either. It took an hour long phone call to finally work this out

The app seems to show a balance even if that is expected to come in from your insurance or copay assistance program.

The website shows the correct information for me, don’t trust this app for balances, make sure to go to the website for an accurate picture

2022-08-20

No one pays attention to the fine detail

When I originally signed up for Accredo because I had a new prescription, I gave a representative my new insurance information as I stated that I have another policy that’s being canceled. After the preauthorization, they shipped my first dose. When it came time to get another dose, they said my insurance information was expired. I gave them my new insurance but apparently nobody listened or paid attention to what I said so I had to go through another preauthorization in fear of not being able to have my refill in time which scared me because the type of medication is life-sustaining. After I thought everything was said and done, I spoke to a representative after I gave them my new insurance information for the second time and they said everything would be OK. I spoke to a representative from Dana Farber and when she called on my behalf to Accredo, they said that I was supposed to call them to give them my information. Again, nobody pays attention to the fine detail and unfortunately I had to get another preauthorization. Finally after stress and all the issues that I went through with the help of a representative from Dana Farber, I was able to get my refill. This is sad and unfortunateAnd nobody should have to go through this stress especially when we are all diagnosed with cancer and that Accredo should understand that. Overall I am not happy and I am not satisfied! I hope this doesn’t happen again when I need another refill.

2022-08-16

Co-pay assistance

App does not apply co-pay assistance.

2022-08-15

Quick Simple Easy!

This is Ahhhh-Mazing yes Amazing! Get a Text go to the App Answer the same questions you are asked EVERY MONTH -BOOM DONE!!! PFM, West Palm Beach

2022-08-13

Accredo is the BEST

Worry free service! Reminders on refills! No hassles! Fantastic website and just plain helpful representatives! No payment demands and your prescription received well before you need it! I’m thrilled with Accredo and how they worked with my insurance and grant to CURE my Hepatitis C! Looking forward to the beginning the BEST of my life!

Thankfully yours,

Debbie E Ruth

2022-08-09

Can’t login

Haven’t been able to log in for months. I don’t have the time to spend 20 mins talking to someone to refill my meds every month to give me the same spiel over and over and over.

2022-08-07

Ap has it all

Keeping track of orders, payments, and dose a simple tap away!

2022-08-07

Reciew

Amazing simple and reliable! No hassle always get medication on time and the go above and beyond

Thank you

2022-08-03

Necessary Meds FAST

I love the app! It make it easy to update addresses and request a refill.

2022-07-19

Awful

The customer service is awful. My insurance company requires that I use this specialty pharmacy, instead of a local specialty pharmacy. My order was delayed by a week, and since it’s 2 prescriptions that have to be taken at the same time, the customer

service rep didn’t see that, which delayed my order.

2022-07-18

Unable to specify special shipping requirements

Mobile app doesn’t allow me to specify special shipping requirements.

I have to call in to request special temperature controlled shipping.

2022-07-15

Useless app

I place order and I still have to call to fill the medication. This app is useless. The agents you speak to don’t know anything.

2022-07-11

Love it

It has never been so easy to manage medications. I wish I could have all my meds shipped and managed through Accredo.

2022-07-10

Awesome

Love this app

2022-07-07

Excellent

2022-06-24

Accredo app refill requests

I love being able to refill my prescription using the app! It is so much easier than having to remember to make a phone call during business hours.

2022-06-17

Very smooth interface

My kindergarten has a condition that once put her in a wheelchair, but Big Pharma, very sincerely BLESS THEM, has created a miracle drug that allows her to walk and play freely. It’s expensive and fragile but this app and company make ordering it quite easy and painless for me, her worried mom. The interface here is very smooth and clear and I much prefer it to calling an 800 number or going to a store. TY.

2022-06-08

App

Very convenient and extremely easy

2022-06-06

Good company Good app

People are friendly and helpful. App is convenient and easy to use. This company is good to work with on a regular basis.

2022-05-14

Can’t delete old dose reminders

Most of the apps parts function properly. The dose reminder does not. I switched from one medication to another and cannot delete the reminder for the old medication. Very frustrating.

2022-05-12

Add feature

Great app but please add a save password function to the app.

2022-05-12

Dupxient

Outstanding customer service !

2022-05-09

Tymlos refill

Easy, always on time!!

2022-05-04

Finally

Once I got it figured out it works great.

2022-04-25

App does not work

The app doesn’t work - it always tells me to try again later. I deleted and reinstalled, but same result. And when I reorder by phone, I can never really trust that it will be delivered until it’s actually in my hands.

2022-04-22

There is one super frustrating bug

My doctor switched my meds, and the old med was automatically removed from my Accredo app. Unfortunately, that didn’t remove the medication dose reminder, and I think because the med is gone from my account, it won’t let me open the med reminder settings to turn off the reminder. (It still lets me change settings for my current meds though.) So now I’m get alerts for a med that I no longer take, which I cannot get rid of. From now on I won’t be using that feature in case this happens again, so I turned off my other med reminders, and I’m probably going to have to turn off app notifications entirely to stop it until it is fixed. That’s pretty annoying, since I use the app primarily to get notifications for med refills and shipping.

Hopefully they will fix this. I reported the bug but I don’t know how long it’ll stay this way. I’ll update my review if/when it ever gets addressed.

2022-04-12

Worst experience trying to get a specialty medication

I would give negative stars if I could.

I have had more back and forth calls than I can count, just in an attempt to get my specialty medication.

It took two full months just to get my new specialty drug. I finally did receive the loading dose for my new prescription and now I am going through hoops again just trying to get a refill for it. My doctor’s office has called Accredo multiple times and I have also. Once one issue is fixed, Accredo comes up with another reason why they cannot send me the medication I need.

I have to wonder if they are trying to purposefully prevent patients from getting their specialty medication - is it because it is expensive? I truly do not understand. I am beyond frustrated and disappointed in the customer service and their lack of concern for helping patients.

If Accredo reads this, please fix the very broken workflow that prevents patients from getting their medication. There are so many barriers. There has to be an easier way.

2022-02-24

Not impressed

My pharmacy got switched to acreedo for some reason about 3 years ago and it’s been nothing but issues. Every time I have to order medicine it’s a whole ordeal to get it on time. My copay assistance never gets billed so I always have a $3 thousand balance and my shipment gets canceled. I ask what the issue is and then all of the sudden they can get it cleared up. I ask for help to get this resolved but get no answers on why this is happening. If you have the option, don’t use acreedo.

2022-02-23

My two cents

In the two and one half years I have been taking Tagrisso I have had no issues by phone or using the app. They even notify me when it’s time to reorder. I couldn’t be happier with this pharmacy. I hope everyone gets their problem worked out. We have enough to worry about. God Bless!

2022-02-15

Best Way

This is the most convenient and time saving way to order my Humira. Not talking to my phone and having to repeat myself as well as being put on hold is the Best Way.

2022-02-11

Decline in service

I’ve been using Accredo for 5 years. The past 6 months have been full of headaches including a billing debacle that took at least 5 phone calls to straighten out. Half the time, I can’t refill my prescriptions from the app and have to call, why have that feature in the app? When calling, I have to authenticate with the auto attendant and then provide the exact same info to the rep who ultimately answers the call. Get your CRM system into modern times please!

2022-02-06

Timesaver

Ordering from the app saves time & I am more likely to refill on time with reminders. So much better than having to call and less time consuming.

2022-01-06

Very Convenient

Ever since I switched to Accredo to fill my prescription, the process has been very quick and flawless. I am very appreciative of their reminders and quick response when needed.

2021-12-30

Unorganized

This pharmacy is so unorganized and every step of filling RX comes with several days of delay. The staff are not properly trained so be prepared to repeat your problem and Phatmacy issue several times. And at the end instead of following up with what needs to get done they just put your RX on hold without notifying you as if you don’t need it or it’s not a specialty drug. I’m so disappointed. Unfortunately stuck with them due to my insurance or I would have changed my pharmacy. Good luck with them.

2021-12-28

Kindness and professional

The amazing customer and nursing service I receive from you is outstanding. Thank you for making my life saving medication easy to refill and the efficiency that you put into the process!

Hugs

Elizabeth PAIGE Coffey

2021-10-11

Lacking

When ordering you can not select a different address from your address and must edit the last one used.

When entering a address the second address line will not accept any characters such as a lot number or apt number. It is also limited to 25 characters limiting special delivery instructions.

I am unable to edit my order such as wanting to delete the alcohol wipes as the shots already come with them.

2021-09-23

LOVE

This app and this pharmacy have revolutionized the way I get my Humira refilled! The fact that I can get on here and with a few clicks order my refill with zero contact with a person is extraordinary! I love the convenience in today’s busy, short handed world. Thank you Accredo!

2021-09-12

Right On Time

So happy with the convenance of Accredo delivery to my home, your representatives are knowledgeable & professional you always put my mind at ease knowing that my medication will be right on time.

Thank you so much!

2021-08-30

Simple and Fast!

Accredo is my 3rd specialty pharmacy and by far the best one I’ve used! Refilling my prescriptions is SO fast and easy! Their costumer service has been helpful while I did my initial setup and I’m a happy customer! (I never write reviews, so this is saying a lot!)

2021-06-14

Very quick refills!

So much better than having to call a person and be asked the same questions every month despite being on the same medication for years.

2021-06-03

Great job!

This is a great app, it makes it so much easier to order Your meds instead of being on the phone answering the same questions or having to hold for a long time to speak to someone. You also have the option of doing it any time you of the day! The app run smoothly and it’s super easy to understand. Great job!

2021-05-29

I would give no stars if I could

They’ve wrongfully charged my card thousands of dollars twice. 8,000 dollars total. They can’t even give me an explanation as to how it happened. After the first time took my card off auto pay to insure it didn’t happen again. I’ve spent probably hours now on the phone with them. They couldn’t even immediately give me my money back and blamed my bank they said three to five buisness days and I called my bank and they said acredo just hasn’t put the money back yet. I couldn’t even pay for my groceries they’ve left me with no money twice during a pandemic. My insurance won’t cover my medication unless it’s through acredo and when I ordered my meds after the first accidental charge I asked the woman several times how much it was going to cost and that I couldn’t be charged thousands again. My meds were supposed to coat five dollars. She assured me it wouldn’t happen again. Honestly this has been such a nightmare I’d rather just be sick then to have to get my meds from them and keep dealing with this.

2021-05-14

MOST AWESOME SERVICE

I began with another specialty pharmacy that was a nightmare from start to finish for the four months I had to use them!!!

Thank goodness a doctor got us hooked up with you. Initially I set everything up and went on-line and added the phone APP. Since January we have not had one glitch in ordering, paying, and notifications to refill EVER. I literally spent hours on the phone arguing and re-doing this same attempt at a process by the other company!

THANK YOU

2021-03-26

Awful!

If I could give a negative number of stars, I would. I’m not sure if it’s a problem with the app or the company, but I have to call multiple times every month in order to get my medication. The delivery date keeps changing to a later date after my order has been placed. I have missed my medication because of it. Every month I spend at least 30 minutes on the phone with the representative telling me there are no protocols holding up the order, so they don’t know what the problem is.

2021-02-07

Great App

I really appreciate the med reminder since I only take one of my medications every two weeks and it is easy for me to forget. Refilling prescriptions is a breeze. Bottom line this apps makes my life easier so it is a win win.

2021-01-13

App doesn’t even show an Rx

Accredo is a real pain to deal with. The app is useless, it doesn’t show current active orders. Accredo calls on the phone for refills and leaves voice mails, rather than just fill the refill on a monthly basis. They don’t honor copay assistance programs from major manufacturers on refills. Every month is starting over with them just to get a refill. I just got an email that I owe a $250 copay for an in-process refill, log in to the app and the last refill it shows is from September.

With sloppy business practices like this, confirm that what they send you is actually the correct medication.

It was easier getting refills from Walgreens.

2021-01-06

Terrible

BCBS changed specialty pharmacies effective January 1. It has been a nightmare. Accredo calls me multiple times a day asking for the same information. Last time I spoke with them—I told them to figure it out but I can’t keep providing the same information with no results. I am now overdue for my medication. There is no end in sight. Humira is life changing for me. I cannot believe this company is in the drivers seat to my health—-they have been completely useless. I hope BCBS will change back to AllianceRX. They were wonderful.

2020-10-20

Reminders could be improved

I have to take a med every other day. I think this app would be much improved if there was a custom setting for putting in a reminder. Or allow you to set up 3 different reminders for the same medication. Asking for improvements.

2020-09-01

Life changing!

This app has made refilling my prescription such a pleasure! It is so quick and easy compared to my previous hassle. No more drawn out phone call confirming information, answering the same questions, and fighting with a robot when she can’t understand your responses! Beyond grateful!

2020-07-06

Problem with the app

Since the last update, I can no longer see my payment history and today when placing an order it never asked me for my co-payment. I had to call Accredo to resolve this. I spoke with several representatives with no success getting to the right person. The App was terrific before the last update.

Thank you

2020-05-11

Really bad service and delay of medication

Accredo specialty pharmacy service is unbelievably bad. My doctor was able to locate any other pharmacies to send prescriptions but accredo, after trying phone numbers and addresses etc. Had many calls with accredo and everything was assured by them that they would reach to my doctor immediately by “patient rescue” action. And my doctor never heard from them. And then every time when I spoke to them the agent had no record at all on previous calls so I had to describe again. Eventually I ran our medication for more than a week so I had to ask my doctor to send prescription to CVS which worked immediately. But Cigna would force me to use accredo. I hope they fix the problem so I would be able to get medication this time. Finger crossed.

2020-05-07

Reminders

I saw that a reviewer mentioned disappointment in not having the option to set a biweekly reminder. A response indicated that it would be considered in a potential update. That was last July. My son also needs his dose bi-weekly so this feature would certainly be helpful.

2020-05-01

Prescription Issue

Talking to someone about my prescription issues is very frustrating. It took me a month to find out my insurance plan does not auth 90 day prescriptions but during the month I was trying to get it through Accredo they told me something different everytime I called in. If they don’t know something I wish they wouldn’t make things up....do your job and find out the facts!!!

2020-04-09

Perfect

This app is so easy to use and honestly such a stress reliever to manage such a stressful reason for using it. The reminders, easy refills, and payment balance is so nice to see clearly and keep you updated on the things you need to remember. I really love the app

2020-04-03

Accredo App - Refill Process

Getting my medication from Accredo was a bit of a challenge, at first, between my Insurance company, prescriber release, and pharmacy rep, but I’m happy to say that After several hour long phone calls on getting everything straightened out, I’m now able to submit refills straight through from the Accredo App. No hassle, super easy, and you can even create reminders under the settings.

Very satisfied with using Accredo as my speciality pharmacy!

2020-03-25

Crappy company with a crappy app

The company makes its money by delaying expensive medication to patients by making patients reorder recurring prescriptions each month, when it should be on auto.

I should have known that their app would not make ordering easier.

After calling their “24/7” line to speak to a pharmacist and finding that no one was there, I tried the app, but couldn’t log in, despite entering a prescription number starting with 9 zeros and about six other digits.

These people are the least sincere people in healthcare, which is saying a lot!

2019-09-06

Convenient!

I cannot believe how easy it was to place my order via the app! So much more time convenient and easier than waiting on the phone to place the order and being transferred, etc. I put in my info, choose the date I want my meds delivered, and done! Simple as that! This is going to make monthly reorders so much easier! Awesome job, Accredo!

2019-08-08

Not happy

What a pain... I thought this app would make it a piece of cake to reorder... heck no.. it is circle of not being able to log in, not either having the right password, then trying to reset, then it tells me not authorized.. what? I am the only user, then it wants for you to call support, well, I can do that before the app.. geesh..

Got customer support, the fault was on my end... changed my rating on this app... I bet the support people roll their eyes at people like me... thank you for the patience...

2019-07-22

Reminder not usable

The app is okay. I’m glad that they put one out finally.

Aside from ordering or viewing your order history, the only thing the app can do is remind you to take your medicine. As long as, that is, you take yours either daily, weekly, or monthly. If not (like every two weeks), then you can’t use the reminder feature. It needs more customization.

2019-06-29

No option to use app if the meds are for under 18

Downloaded the app to be able to refill, get info, etc on my son’s prescription. Because u can only register with the persons’s prescription number, and he’s a minor, it won’t let us register, so the app is useless for us. Big fail here...

2019-05-13

So glad there’s an app!!!

I am so very glad I downloaded the app. It’s so very easy to use and I LOVE that I get a delivery date choice. Love the convenience and love that I can reorder at any time day or night. Thank you so very much for providing your patients with this easy to use app. 💜

2018-04-12

Great for ordering

As a MS patient, I find this(as well as so many more)app very useful. I however find it extremely disappointing that I’ve written in about this since January, and you just updated you app so much that you had to robo call me to let me know how great it is. It is absolutely amazing, that so many apps out there (of which yours is too) do not use landscape mode. It’s a easy fix, and would REALLY be helpful to those of us who really do need the help.

Thanks for listening.

Accredo

iPhone Screenshots

Description

What's New in Version 2.24.0

Seller

Name

URL

Information

Developer

Categories

Version

Size

Game Center

VPP Device Licensing

Rating

Compatibility

Devices

Languages

App Store: Customer Ratings

Ratings & Reviews

Inconsistent

No hassle

Reliable

JB

Satisfaction Reply

Absolutely love it

The pharmacy

Fácil y practico

Helpful

Billing

Quick & Easy

App is flexible, accurate and flexible to allow changes in address and arrival date.

Can’t log in

Pedidos

Face ID doesn’t work

log in

Lag and clunky app

Account Info Doesn’t Link to App

The worst

Medication

So easy to use :)

Speciality RX

That’s funny

Accredo Refill medication process

Incompetent

Awful…

App bug caused me to pay when I didn’t owe

No one pays attention to the fine detail

Co-pay assistance

Quick Simple Easy!

Accredo is the BEST

Can’t login

Ap has it all

Reciew

Necessary Meds FAST

Awful

Unable to specify special shipping requirements

Useless app

Love it

Awesome

Excellent

Accredo app refill requests

Very smooth interface

App

Good company Good app

Can’t delete old dose reminders

Add feature

Dupxient

Tymlos refill

Finally

App does not work

There is one super frustrating bug

Worst experience trying to get a specialty medication

Not impressed

My two cents

Best Way

Decline in service

Timesaver

Very Convenient

Unorganized