2023-07-13
Remove The Subscription
Why are you people like this?
You can offer free subscriptions so we can block bot user from the website without paying? Tawk.to offer free service.
Work on that dude.
Updating
iPhone Screenshots
iPad Screenshots
Description
Let Smartsupp assist you in generating sales. Our comprehensive toolset, including AI, LeadGen chatbots, and live chat, helps you connect with your visitors and turn them into regular, happy clients.
Smartsupp’s features come with:
AI chatbots and live chat for personalized customer interactions.
Real-time visitor tracking with integrated e-commerce data for tailored engagement.
Proactive tools to initiate conversations and help in sales.
Comprehensive analytics to track customer trends and improve your service quality.
Let conversations become conversions. Join over 100,000 successful webshops and websites worldwide.
Terms of use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
What's New in Version 3.59.0
The latest update to our Smartsupp app includes several significant enhancements:
- A new message input allows users to add custom GDPR text in a chatbot leadgen.
- The conversations filter now supports multiselect for ratings, improving filtering options.
- Users can connect Facebook Business accounts.
Seller
Name
Smartsupp.com, s.r.o.
Information
Developer
Categories
Version
3.59.0
Size
63.8 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 14.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air11M2, iPad Air11M2Cellular, iPad Air13M2, iPad Air13M2Cellular, iPad Pro11M4, iPad Pro11M4Cellular, iPad Pro13M4, iPad Pro13M4Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Czech, French, German, Italian, Polish, Slovak, Spanish
App Store: Customer Ratings
Ratings & Reviews
4.0 of 5 (90 Ratings)
App Store: Customer Reviews
2023-03-31
AVOID AT ALL COST
after installing to try this on our site we decided it was not what we are looking for, just like any other app on shopify we installed it. Than we noticed it would not come off our site. We looked for any code and NON what so ever. We contacted the developer and it has been over 2 weeks now stuck with an app that doesn’t work and they refused to help no matter how many times we asked. HORRIBLE EXPERIENCE
2023-03-05
I got tired of the subscription
I’ve been subscribed for some time but after canceling my last subscription I couldn’t text anyone anymore because smartsupp wouldn’t let me view that section anymore if I don’t pay for the app…,, it’s weird
2022-12-11
Inconsistent Notifications and non paid version useless
The app notification system is inconsistent as notifications sometimes don’t go through. On the other hand all features of the app is restricted to paid version only which makes the non paid version useless and the cost of service (premium) is on the high side. Please fix the app or restore back to previous versions as the new versions are disheartening.
2022-12-01
No star for this app.
This app is crab.
No free access to ban unnecessary visitors.
Charging high subscription fees.
I hate your work tbh. Zero rating
2022-10-25
Cation for people who care about their site’s performance
I have been a long customer of Smartsupp. Though it presents the functionality you would expect, it also comes with a significant reduction in your site’s performance. This hurts your page speed, and other core vitals that are crucial for your visitors’ experience.
When I asked for support in this issue, they told me that it would take time. I followed up half-year later and they copy-pasted the same template responses without any indication that they actually intend to solve the issue.
It is important to note that in the meantime they INCREASED their pricing to allow the continued quality service that they offer their users. When I voiced my disappointment they offered me a small discount towards my NEXT annual billing cycle - which effectively locks me in for another two years without having to solve anything.
If you care about your site’s performance, please avoid the mistake I made by using this service. While it functions as you would expect, their support is horrible, and the overall decrease in site performance is something one should consider.
The mobile app itself is also very slow and buggy, it always has been as well. It is not a smooth experience you would expect from a basic messaging application.
2022-10-05
Can’t use free package
forces me to use standard version and I can’t go to the free version.
2022-07-09
Report
I can’t receive notifications
2021-07-18
joeyjrp.com
This app is awesome, easy to use. I’m starting with a free version and after I get some business I’m going to get the rest of the features. Really good, more then I expected.
2021-03-09
Wonderful Job for Dev team!!wow
I love the App, best Chat app for websites, amazing design and easy to be used, I really love it.wooow
2020-10-27
Beautiful app
It’s very nice and technical
2020-10-14
Nice! Works great!
Latest update:
Thank you for fixing the glitches! The app works great now. I can easily see on which page the visitor is looking at so I can engage with them.
Updated review:
I just downloaded the new update, and the issue remain on both devices. Uninstalled, restarted and reinstalled, when the app is open it won’t tell you now when a visitor is on the website. When the app is in the background it will alert me, and then when opening it, it does not show on which page the visitor is on. Can you please revert to the last prior 2 updates so a version is working like it is supposed to?
Updated review:
Thank for the last update which fixed few glitches. However the main one is still not fixed. If I leave the screen of the app open, and a visitor gets on my website, it still does not show. I either have to close the app or refresh manually. When the visitor leaves the website it still show has an active visitor until I manually refresh or close/reopen the app. I uninstalled, restarted phone and tablet, reinstalled and issue is still happening on both devices.
Original review:
The app was great prior the last update. Now, when a visitor is on the site and browse to different pages, it get stuck on whichever page the visitor landed. You have to manually refresh. Also, when the visitor leaves, it still show the visitor on the site, until once again you manually refresh. If on my tablet I put myself as not available, I now remain available on my phone, go figure, I have to remember to switch on both devices. I removed the app on phone and tablet, restarted both, and only install it on the tablet, same issue with the visitors. Put it back on my phone and still not working. Can this be fix so the app can be useful once again? Aside from those issues, the service is good and like the sound notifications on the app.
2020-07-31
Does the job.
Not a pro here but does the job for me for sure.
2020-07-31
Terrible. Do not update to the new version
Terrible. Do not update to the new version