2026-01-29
Not even usable
Can’t even log in. Just loads indefinitely. Unusable.
Updating
Amazon Chime
Released: 2017-02-14
© Copyright 2022 Amazon Web Service, Inc. or its affiliates
iPhone Screenshots
iPad Screenshots
Description
Amazon Chime is a new communications service that transforms meetings and video calls with a secure, easy-to-use application that you can trust. With Amazon Chime, you can conduct online meetings, connect with video conferencing, call, chat, and share content easily, both inside and outside your organization. Amazon Chime is available on any device, and your meetings and conversations are always synchronized so that you can stay connected.
Key Features:
• Tap to join meetings – no more lengthy pin numbers
• Video conference calls with high-definition video tiles
• Easily control meetings with the visual roster
• Tap to share content, view on any device
• Chat and chat rooms, with attachments
Amazon Chime frees you to work wherever you need to with a single app for all your communications needs.
By using Amazon Chime, you agree to the AWS Customer Agreement (visit https://aws.amazon.com/agreement/), AWS Service Terms (visit https://aws.amazon.com/service-terms/), and AWS Privacy Notice (visit https://aws.amazon.com/privacy/).
If you already have an AWS Customer Agreement, you agree that the terms of that agreement govern your installation and use of this product.
What's New in Version 5.23.3459
Amazon Chime is now available for users 18+ in the App Store
Seller
Name
AMZN Mobile LLC
Information
Developer
Categories
Version
5.23.3459
Size
123.9 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 17+
Compatibility
iOS 15.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
App Store: Customer Ratings
Ratings & Reviews
2.6 of 5 (681 Ratings)
App Store: Customer Reviews
2025-11-19
Pictures
Only issue I have is I can’t send pictures mobile which is a pretty important function when on the road needing to send a picture for dispatch.
2025-09-28
Never works
Literally cannot support business calls on my mobile phone. The chat never opens, doesn’t let me mute the mic. Crashes a lot. Literally why reinvent the wheel when Teams works 1000x better.
2025-08-30
Amazon Crime
This isn’t a new way for Amazon to make more money so, like everything else, it’ll continue to be ignored unless/until it starts costing them so much it can’t be ignored. That’s part of their business model.
2025-08-01
Love it
Can u make a Apple Watch version
2025-07-09
display out of line
display is off margins bottom buttons are pass the screen
2025-06-05
Absolutely useless
iPhone 16 pro, was not able to unmute, start video, or send a chat message. Amazon should stop pretending this is a viable app and retire it entirely. It’s quite difficult to have a productive call when I can only hear what people are saying, especially when I’m specifically called on by name and can’t respond.
2025-04-28
iPhone optimization
The iPhone experience is not good. If I have suggested text on it won’t allow me to see anything I text below the first line and iPhone users cannot @ anyone that we are trying to talk too. Please fix these bugs.
2025-04-28
Horrific app
Wont connect to meeting. I never ever had this many issues with Teams or Zoom. Never ever. Absolutely worthless garbage app.
2025-04-06
Screen size
The screen size for app needs to be fixed, when you write something the box is under the keyboard so you can’t see what you are typing. The rooms are also on the bottom and are cut out a little.
2025-03-05
FIX UI
Latest update crops menu icons at bottom of screen on iPhone 16 Max. Please test app before publishing update.
2025-01-17
Basic Functionality Lacking
Joining as a guest to meetings doesn't remember the meeting ID, mute doesn't unmute or change status correctly, tapping on chat section does nothing, video for chat usually doesn't load, changing to a different Bluetooth device doesn't reflect in app.
This happened on most recent versions of iOS, on brand new iPhone 16, fresh install of app.
I can see screen shares, and I can mute/unmute by switching to the active call/phone view, but not within the app itself.
2025-01-09
One of the worst apps ever used
I work at Amazon, and didn’t come across any other app that freezes. I hope someday Amazon stops using this app, or I quit Amazon
2024-12-18
垃圾亚马逊
totally garbage！！！
2024-09-20
Can’t unmute
Terrible app. Can’t unmute. Can’t access chat. Avoid if you can.
2024-09-09
Chime disables all controls
Amazon, how is it possible to have an app in this age just disable all voice, chat controls for no reason?
2024-07-25
Recent updates break joining a meeting
A few updates ago this app stops joining calls seamlessly. The call hangs and you need to kill the app and reopen to join.
2024-06-24
Nice try….
By far, the worst app of its kind. Very hard to get connection to work. It seems like there’s extra “features” or something that ultimately make it impossible to login. It kept saying it couldn’t connect due to WiFi connectivity—-something I’ve never encountered with the other apps. Same with 4 bars on just cellular. Don’t bother. Just get Zoom, or if you have to, MS Teams or Google Meet. I’m sure AMZN will get this eventually, but do we really need yet another version of FaceTime ?
2024-05-29
Poor connecttivity
Messages sometimes processes endlessly and don’t send.
2024-03-23
No chime
No chime
2024-01-26
Join muted non-functional in large conferences
When I “join muted” the call should initialize without my mic enabled. In big conferences my mic is often live for several seconds as things load
2024-01-17
Please fix the Text box!!!
I can’t see the words I am typing on my iPhone because the text box is cut off by the word suggestions from my default iPhone keyboard. I am using iPhone 14 pro.
2024-01-17
Chime App
The app tends to be very slow sending /receiving messages when wifi isn’t working.
2024-01-02
Does not support screen sharing
It’s 2024 and any screen sharing functionality needs their SDK
2023-12-17
Amazon Chime
I love Amazon Chime it’s such a good app. I use it with my friends and it’s really cool. You can invite contacts and chat and call. Overall I’d highly recommend this app. I love Amazon products. So that’s why this app gets 5 stars from me. Oh and you can call your contacts. Overall awesome awesome app, it’s a keeper that’s for sure.
2023-12-15
Fails to load pics
80% of the pics I try to send will not load and ends up lagging out. Even with a good signal. I end up having to send pics to my email to send and use for trouble tickets because chime won’t load the picture even when I take the photo using the app.
2023-11-10
If allowed, this APP should rated -1 Million
I can’t believe Amazon can stand for this poorly designed buggy APP released and have millions of employees and suppliers to use. this development team need to get fired!
2023-10-31
Not a great video meeting platform
I’ve had four opportunities to use this video platform for a meeting, and on each occasion the video failed to function adequately. 3 times on my laptop. At the initial sign-in my video worked, as soon as the meeting moderator would sign in the laptop video dropped out. So on try 4, I used my iPhone 14+, IOS 17.1, this time again voice worked, when moderator opened the meeting he could see my video but it was very grainy and the meeting required a clear video to conduct our meeting. So four tries, four failed attempts.
2023-10-11
Chime mobile app cuts off typing box
I am CEO of an AWS partner. I use Chime On my iPhone all day. For months now the app cuts off the typing box so a user cannot see what I am typing. AWS Please fix this. All your mobile users are fed up.
2023-08-23
Notifications still coming even thought they are disabled???
I just got a notification for a meeting even though it’s disabled both in the app settings and in iPhone settings. Not sure how they got around it but don’t trust Amazon! Uninstalling
2023-08-14
Not bad but not good
Overall, like the title says, it’s not a terrible app. However my issues are with the build quality and integration with bigger phones, such as the 14 pro max. Biggest issue I have is when I get a chime notification within the app, it obviously shows at the top. However, with the dynamic island of the pro max, it is hard to read the notification as it doesn’t drop down far enough. If that could be addressed/fixed, it would make the app a lot better.
2023-07-22
An embarrassment
I still cannot believe that Amazon hasn’t deleted this app altogether on the App Store and moved itself over to Google meets or zoom. This is a case study and bad user experience and design. It’s impossible to use and you’re constantly confused about the interface if I could give it zero stars, I would.
2023-06-24
Terrible app
As an Amazon employee with from my own opinion, this is a terrible app.
2023-06-22
Please turn on notifications
It would be awesome if I would get push notifications for group chats even if I don’t get tagged. I find myself constantly logging in to check for chat updates so I don’t miss anything. Thanks
2023-06-21
Horrible
A video conferencing program should allow you to share your screen in real time aka show videos and audio, but no. A multi billion dollar corporation cutting thousands of jobs can’t pay engineers enough to figure out how to do the above.
2023-06-02
Asks for phone number to call you back on FROM A CELL PHONE
Why would it not assume if I’m using a cell phone for chime and I ask you to call me on a phone number (when internet is poor) I wouldn’t want you to call me at the number on my cell?!?
When using this can’t access any screen sharing. Why?
Incredibly unreliable. Hangs 2 out of 3 times I start a meeting. I restart chime 2-3 times for most calls. Buggy. Unreliable. Poor QA.
2023-06-01
Chime room management
Is it possible to integrate a folder/grouping system to help manage the number of chime rooms we are in at any given time. A bit of organization would make this app much easier to use. Also, it would be helpful on the web version too.
2023-04-25
App is progressively getting worse with every update
Can't connect to audio, the mic is red all the time for wifi as well as mobile. No updates acceptable for such critical defects
2023-04-18
No Screen Sharing?
I cannot believe that this app on iOS devices does not allow screen sharing or app sharing! All other such apps allow this! Amazon needs to update this app ASAP to allow this!
2023-03-09
Poor excuse for a meeting app
Screen sharing is impossibly slow to watch, the chat was not updating so I could not effectively participate in the meeting and it left me looking like I was incompetent.
2023-03-04
Dark mode
There a dark mode on the computer but not on phones add that option would be great
2023-02-20
Dark Mode
PLEASE add dark mode for iOS 🙏🏻
2023-02-09
Apple Watch
Would make my life so much easier if this was available on the Apple Watch! Please consider this a option
2023-01-06
Dark mode please
Dark mode please workings nights the light is like a flash of caffeine that I don’t necessarily want in light form
2022-11-11
Notifications are not working on iOS devices.
Otherwise it looks good.
2022-11-04
Chat during meetings is broken.
No way to see new chat messages in the active meeting's chatroom by tapping on the chat icon at the upper right when in a call, despite it showing a badge on the icon with the number of unseen messages. Tapping on it only shows the already-seen messages. The only way to see new messages is to leave the call screen, hit Rooms at the bottom, and select the room for the current call.
2022-10-24
Notifications broken on iPhone
As the title says, as of this week Push Notifications are broken for myself, and literally everyone else I work with. This has created absolutely massive headaches. Will change this if it is fixed, otherwise, this is an insane bug that just raises more questions in regards to Amazon Development Teams.
2022-10-15
Needs Dark mode
Just missing dark mode
2022-09-21
Make accessible to Apple Watch
Really is a necessity to be able to connect to a watch and use this when you can’t have your phone.
2022-09-15
Doesn’t suggest frequent contacts or favorites
When starting a new message, I typically type the name of the person/group I want to message in the “to” field. The mobile app suggests everyone in my Exchange contact list - my company has abt a million employees in contact. So, “john” gets me abt 200 results. The app already knows the “john”s I have historically messaged, the ones I regularly message, and the one(s) I have favorited. Yet, it doesn’t use any of this info to improve suggestions, which is critical for mobile apps because we tend to use the mobile app (instead of desktop app) when traveling, in a hurry, etc. It’s been like this for years and I was hoping they’d fix it. Disappointing UX.
2022-09-13
Notifications
Since the most recent update my phone has not been able to notify me of new messages. Normally the phone will notify me about any new messages but it hasn’t. I would have open the app in order to see notifications. Notifications are on and allowed.
2022-08-25
Scheduled Notifications
Please add a function to the group chat notifications to be scheduled for a specific days and times. I would like to be paged only during my shift and not have to turn on and off the notifications manually. Thank you
2022-04-14
Great app! one-touch dial working again!
Thanks for fixing one-touch dial! I use this feature a lot because my internet connection isn’t the best, so I need to join meetings both on my phone and my laptop, and this app makes that easy again!
2022-03-25
Dial-in from app feature doesn’t work
Bug in recent update will not facilitate dial-in from app. This is needed to tie-together attendee audio from phone and video from PC. Now tethered to my PC and can’t switch seamlessly to dial-in if I need to leave my desk while remaining on the call. Two weeks and waiting for this bug fix.
2022-03-07
Meh
It works okay enough but it makes me have to verify on my computer at least once a week. It also doesn’t show all the messages and there is no way to search for them.
2021-10-29
Works for my needs but that mute button…
The app works as intended for my needs. My nitpick is the mute button UX is opposite from the desktop version — The button is unlit when muted on desktop, it’s lit when muted on the iOS version. Please consider aligning the UX between desktop and iOS.
2021-08-04
Takes forever to send photos
It takes forever to send photos in a chat through the mobile app. It should either compress them or show a progress bar so you at least know the photo is uploading.
2021-07-01
iPad version needs to come on par with Desktop
App is functionally well and doesn’t have any major bugs. however given the iPad is now used extensively for business work, it would be great to have features similar to desktop like the ability to attach files which is very important differentiator for chime
2021-06-25
The desktop version works better
I often don’t get notifications, doesn’t update or refresh chimes and have problems sending images, just sits there “sending….” The desktop version works a lot better.
2021-05-25
Favorites
What’s the point in having favorites on the desktop app and website if I can’t have favorites on the app!?! Some of the contacts that are favorited are there for a reason!
2021-03-17
Different modes
Great app -would be better if it had dark mode -easier on the eyes
2021-03-11
Audio and notification issues
When you’re in meetings the audio is very loud so it’s hard to hear, it also cuts off at random points during the call. The notifications either pop up all oat once or they don’t pop up at all.
2020-07-27
Very confusing to use
It kept on dropping me, I continued to click the link with the same result and not sure if I was supposed to use my audio or some other audio.
Also my head was huge holding my phone, could not fit my business profile in the video unless you put it a distance from where you are sitting. I would use Zoom or the Microsoft app. Click the link and I am in the meeting. If you want to make a great first impression stay away from this app
2020-07-20
Something to consider
Making it available on smart watches
2020-07-10
Not user friendly enough
- No ability to edit or revoke messages
- Meeting call continues to ring on phone after it has been accepted on the computer
- status update is buggy
- not able to message yourself
- no easy way to search and locate a room/conversation
- not able to pin a message inside a room
- not able to show multiple conversations at the same time
- not able to limit the search scope to a particular room or conversation
- markdown feature is hard to use and no preview is available
- nice to have: ability to mute notifications during certain hours
2020-07-10
iPad pro screen share
Disappointingly, I’ve been unable to share my screen from my iPad Pro. Despite having all of the current versions of the app, screen share does not seem possible. Is this a bug? will this be fixed?
2020-06-19
Notification problem
The notification doesn’t appear on the lock screen or anything, just the red badge sometimes
2020-05-07
Not optimal and buggy
Chime has long way to go compared to offerings from Zoom, Skype, or even WhatsApp.
In the past voice quality was below par, now that it is better the video side of things are below par. From features side, seeing multiple people sharing video is difficult on the phone app. When multiple people are switching videos, the app annoys by bringing up a popup “share video, or skip” every time someone else starts sharing video. If I’m on video tab and the popup cannot come, the app crashes kicking me out of conversation and I have to dial in.
Then there is lack of breakout rooms in a meeting, or asking questions to presenter by raising hand.
If bandwidth is low, the platform cannot adapt resulting in lags in both video and audio instead of adjusting to lower resolutions.
Overall, chime is not optimal
2020-05-02
Terrible
This app is terrible. It signs me out without my knowledge. And does not allow me sign back it. It says my password is incorrect so I go to change it and then I go to sign in again and still says my password is wrong. So then I go to trouble shoot the problem and it does absolutely nothing. One of the worst experiences I’ve ever had. I give it NO STARS AT ALL. Thanks a lot.
2020-04-29
Notifications
Recently notifications are broken. I always see stale messages as pending ones on chime icon. On reloading the app, it still doesn’t work on my iPhone. Please fix it asap.
2020-03-04
Has a lot of scope for improvement
Pros-
-simple and easy to use
-Video audio calls work really well
-Like the fact we can record a meeting
Cons-
-Big one, cannot set my status as Out of Office, people keep pinging unknowingly.
-Every time i restart my Mac, it faces connectivity problem
-Need automatic replies as well
-Cannot edit messages
-My phone app sometimes does not notify when a message is received, when i open it, it downloads all messages at one or need to keep killing the app to check messages
2019-12-03
Login issue
When I try to login, it says you are not allowed to login with this network?? I am trying on two diff network still cannot login..
2019-11-07
Apple Watch
Can you make it have Apple Watch texting support? Currently I can only send a msg from my watch if I receive a msg. Can you make it so people can chime from their watch? While at work I do CPT’s & Dwells. So if I’m away from my computer I would like to msg people.
2019-10-07
Sort of okay, sort of not okay
The video conferencing stuff works decently. That’s important.
The notifications don’t work right, and the app regularly shows stale/outdated/incorrect conversation and contact information. Notifications are one of those really important things for a chat app, and they’re just quite broken in the iOS app. Hope this gets prioritized.
The group chat rooms are pretty functional and have a good selection of features. Not too many to be confusing/hard to navigate - and not too few to be lacking in utility.
2019-09-09
Kinda buggy and hard to use. Needs work
Lots of buttons, but it’s not clear what they do. Makes me unsure if I’m about to hang up the call or switch on my speaker.
When I switched out of the app to check a message, the video stopped working completely.
You can make calls.
2019-08-14
Can’t clear notifications on latest release
Ever since the new version dropped two days ago I have had notifications that are stuck resulting in the red number displaying even though there are no notifications to acknowledge within the app.
The only way for me to get rid of it is to completely hide the red number defeating the entire purpose of notifications.
2019-06-04
Great meeting app
You don't have to remember anymore pin or dial in... just a one button conference call, and with dial back enabled, so when the conference start you get a pop up on your pc asking to join. You can tell people you're few minutes late..
And the phone calls through data is fantastic.. switching from mobile network takes a fraction of a second... and I was able to be in the call in challenging situation like high speed train at 300km/hour!
Amazing
2019-05-07
New update broke everything...again
New update broke notifications. It keeps disconnecting when I switch apps and when I switch back over it reconnects and I see all the missed notifications. Quick reply still doesn’t work. Just remove the option to use quick reply if you’re not going to fix it and yes I’ve deleted and reinstalled the app multiple times.
2019-05-06
Can you make it into an app.
I would like to be able to send messages without getting a message first. Cause right now I can only message back if I get one first. Thanks other than that this app is great.
2019-01-22
New client is unreliable for calls
I am constantly seeing my mic turn red or receiving a poor internet connections message. This started a few weeks back after the new client rolled out. Desktop version is not exhibit the same behavior. Mobile version should be as or more resilient.