2018-09-26
Issues
Continues to say I need WiFi with the app. Ummmm. I have unlimited data!! I can check 3 different bank accounts, but can’t seem to see my BCBS account without connecting to WiFi. Ummm no.
Updating
BCBSM
Released: 2016-05-18
© 2016 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross Blue Shield Association. We provide health insurance in Michigan.
+5
#41 in Top Free Apps > Medical
iPhone Screenshots
iPad Screenshots
Description
Michigan Blue Cross® members, use our app to log in, find a doctor and see your account info.
With convenient access to your health plan details, you’re more informed when you need care. If you’re a Blue Cross Blue Shield of Michigan member, you can:
-- View your deductible and other plan balances
-- See what services your plan covers
-- Check claims and EOBs
-- Check your HSA and FSA account for users that use our Health Equity partner
-- Pay your plan bill for users with non-employer coverage
-- Find doctors and hospitals in your network
-- Select and view your Primary Care Physician
-- Have your virtual ID card handy
-- Take your health assessment
-- Compare quality ratings for doctors and procedure costs
-- Research drug prices and requirements
-- Easily call customer support and our nurse line
-- Keep your secure account info updated
The app supports most of our plans, but not all.
If you’re one of these members, the app won’t work for you:
-- FEP members with a PPO plan
-- MESSA members
-- Blue Cross Complete (Medicaid) members
Questions about the app? Please visit bcbsm.com/appsupport.
© 1996-2018 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.
What's New in Version 3.6.0
-- Various bug fixes and improvements
-- UI Improvements for support on newer iPhones (XS, XS Max and XR)
Seller
Name
Blue Cross Blue Shield of Michigan
Information
Categories
Version
3.6.0
Size
86.7 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
Compatibility
iOS 9.0 or later
Devices
iPhone 11 Pro Max, iPad Air 2 (Cellular), iPad mini Retina (Cellular), iPad Pro (11-inch), iPad (5th Generation) Wi-Fi, iPad (6th generation) Wi-Fi, iPod touch (6th Generation), iPad Pro (11-inch) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad (5th Generation) Wi-Fi + Cellular, iPad mini (5th Generation) Wi-Fi + Cellular, iPad mini (5th Generation), iPad Pro, iPad mini 3, iPad mini 4 (Cellular), iPad mini 4, iPhone 11, iPod touch (7th generation), iPad mini 3 (Cellular), iPad Air, iPad Air 2, iPad Pro 12.9-inch (2nd generation), iPad Pro (Cellular), iPad Pro (9.7-inch) (Cellular), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (9.7-inch), iPad mini Retina, iPad Air (Cellular), iPad Air (3rd generation) Wi-Fi + Cellular, iPhone 6 Plus, iPad Air (3rd generation), iPad Pro (10.5-inch), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPhone 6, iPhone XR, iPhone XS, iPhone 6s, iPhone SE, iPhone 7 Plus, iPhone 6s Plus, iPhone 5s, iPhone X, iPhone 8, iPhone XS Max, iPhone 8 Plus, iPhone 7, iPhone 5, iPad (7th generation) Wi-Fi, iPhone 5c, iPad (7th generation) Wi-Fi + Cellular, iPhone 11 Pro, iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular
Languages
English
App Store: Customer Ratings
Ratings & Reviews
3.0 of 5 (127 Ratings)
App Store: Customer Reviews
2018-09-23
Not ready for prime time...
I will only say this “We’re sorry we can’t get your COB (coordination of benefits) at this time... Tried this twice and that was enough... Done using the app.
2018-09-18
Doesn’t work
No longer works with my ipad 2. It suggested I update and when I updated to this new version, no longer can I get access. Please fix this for us poor people that can’t afford a new iPad.
Does not work!!!!!
2018-08-25
Not sure why this gets such low reviews
I downloaded this to make it easier to check my EOBs and just get a General overview of my account. It easily displays all my information. It sure why it’s got such low raising from people. Used my same log in as the website. No issues so far.
2018-07-18
Frustrated
Won’t take a picture of my insurance card and will not accept my member ID number.
2018-07-11
I love the app
Easy to login using thumb finger print on my iPhone and all the health care information is in my Palm with this app!!
2018-07-02
iPhone X Issue
Great app! Since I started using iPhone X with the face biometric, the app won’t work: signin halts at the start when face recognition initiates. The app just hangs and won’t log in
2018-06-05
Touch ID doesn’t work
Do not enable Touch ID. It locks you out of your account and you’ll have to end up typing in your password anyway.
Enabling Touch ID is basically as simple as copy and pasting code that Apple provides. It’s incredibly embarrassing that Blue Cross’s programmers couldn’t handle that.
2018-05-04
Useless
App won’t even login. Just freezes on login screen. Absolutely useless.
2018-04-03
Worked great but now...
This app worked great for me until today, now I can’t get it to log in. I just get the spinning circle until it times out. I need to pay a claim but alas I can not...
2018-04-03
App has stopped working
App was ok for basic use. Now it has stopped working altogether. I deleted it and re downloaded it but still doesn’t get pass the log in screen. Please fix
2018-03-26
Simple update needed
This app is decent. But when it logs out my access to my id cards is lost till I figure out the login.
Apple wallet!
Let me export my ID card to the wallet please.
2018-03-16
OK but Urgent Care needs to be up front
App seems to work OK (Touch ID works for me), but emergency services need to be up front. Preferably on a map and a link to Apple Maps or (better) Google Maps for navigation. Straight line distances are not accurate. If I injure myself away from home, I need to know what urgent care services are near me - covered and uncovered (identified as such). When I’m bleeding, I don’t want to type in a search nor go through a list to try to figure out which is easier to drive myself to.
2018-03-12
Hate the forced update that doesn't let you login is you say No
The app is fine with a few issues but they pulled the trigger with this new update. Every time I try to login they tell me there is an update available and if you say now it will not let you login.
2018-03-08
Buggy
After last update I can’t even log in now. It does a face scan and then just spins and does not let me in.
After spinning for a log time it puts me back on the login page. If I try to manually type in my login or password the app times out and some programming code shows up.
Not very useful!!
2018-03-04
Touch ID does not work with my iPad
It works fine with my iPhone, but not with iPad (5th) generation). Very frustrating!!! Useless on iPad.
2018-03-02
App never works
App never works when I need it. Can never sign in...it just runs and runs until it times out.
2018-02-28
Not working, cannot log in
Not working, cannot log in
2018-02-06
Freezes constantly
The app freezes constantly and periodically kicks you out. Poor programming.
2018-01-14
Forgets touch every time
Goes into error message and forgets Touch ID every time opened, so password has to be reentered. Defeats the purpose.
2018-01-08
New update has glitches
Before the update on 1-6-18 I was able to view my plan benefits. Now, the app doesn’t show anything and says to try again later.
2018-01-04
Does not work
Does not work with iPhone X
2017-12-26
Bad
Tried to open the app, username and password are entered, when a popup appears. Popup says the app needs to be updated, so I hit update button and the app store appears with the BCBS app on the screen with one option...OPEN. Press the open button and back to the app that says update, press update button and back to open button. Can't update and can't run. Who tested this software?! Very poor.
2017-11-29
Agree
I completely agree with review of Aguazales. The touch I'd doesn't work and the password cannot be posted in. I also use strong passwords and find the sign in incredibly frustrating!
2017-11-29
Complete waste of time
This app is completely useless. I spent 20 minutes downloading, creating a profile, and answering an absurd amount of questions to set everything up, only to have the app tell me that my plan information is not available on the app. It won’t even let me search for a doctor. Total waste of time.
2017-10-27
Ok app
One star for following reason. Same problem as other user. I to use a password manager. Very frustrating to use this app. Please fix or I say good by. Password manager is Dashlane. Any help would be helpful.
2017-10-26
Search function doesn’t let you scroll results
Just downloaded the app on my iPhone 7 and was searching for a new doctor, however I am unable to scroll down to see all the results. App is a wonderful idea but not helpful at this point to find a doctor.
2017-10-23
Find A Doctor
Just downloaded the app to use the “find a doctor” feature. However, the search results and filter option will not allow me to scroll down. I am using iPhone 7.
2017-08-20
Decent App, but Will Not Let You Paste Usernames or Passwords
I use a password manager to generate and remember strong passwords for all my accounts, and the BCBSM app does not provied an integration with it. That's an annoyance, but most apps don't honestly, so I'm used to going to my password manager and copying and pasting the password as a workaround.
But the BCBSM app doesn't even let me do that. The text buttons ("select all", "paste", etc.) do not work; tapping them does nothing. Have you ever tried switching back and forth between two apps to manually type in twenty random characters, some of which are symbols, and all of which gets hidden Remembering your place is not fun.
The app is nice enough when I am logged in, but every once in a while it logs me out for some security reason or another, and after that I can't be bothered to use the app since it's so much easier to just go to the website on my iPad or wait until I can use the laptop at work. Fix this, and my review will go to at least 4 stars.
2017-08-18
Great app!
Easy to use and quick information about local providers!
2017-07-28
Makes managing my plan simple
This app is very helpful and makes my plan information extremely accessible and easy to understand. I love that you have your insurance card with you wherever you go, and that I can easily check to see if a doctor is covered under my plan, or how much money is left in my HSA. Great app!
2017-05-24
Can't even log in
Don't waste your time downloading this. You won't get past the login screen.
2017-05-22
Ipad does not work
Phone app is ok. Ipad does not work. Can't get past sign in death wheel
2017-05-05
With all the money they take in you think this app would work
With all the money they take in you think this app would work.
2017-05-02
Crap!
Who writes these apps and puts them on here before trying them to see if they are at all functional first? Do they just assign whoever is standing near by to build this type of thing or are they getting screwed from their subcontracted company? "Hey look the janitor isn't busy have him design a new app..."
2017-03-07
Great app!!!
This app makes it so convenient to manage my high deductible plan. I did away with paper and now get all my claims, EOBs and even ID card through my phone. Awesome!!
2017-02-16
Trash
Can't even register.
2017-02-11
Garbage. Cannot register or login
This is worthless, we cannot login even though we are covered.
2017-01-27
Don't work
This app doesn't work
2016-12-13
Doesn't work with iPad
App works fine with iPhone but not with iPad. On iPad, after login the screen freezes at "enable Touch ID" - please fix this app so that it is compatible with iPad and works exactly the same way as it does with iPhone
2016-12-03
EOB paperless
Nice app. Would be 5 star if EOB feature worked. My app freezes when I attempt to stop receiving paper EOB docs.
2016-11-17
So far it's great!
No complaints so far, nice D/L
2016-11-02
Apple Wallet
Please make it possible to add the insurance card to Apple Wallet. Otherwise, great app!
2016-10-21
Works well enough
Works well enough. I would like to see the option to add my insurance card to my Apple wallet. Please add this feature.
2016-10-17
Very Useful
Great alternative to logging in to the desktop website
2016-10-01
Good work BCBSM
This app is really helpful to me as I don't have to login to account just to check my member portal account status. Everything is available on tip of your finger. Feature are awesome to start and it saves a lot of time of day to day life. Everything is right there when you need it. Right away!!!!
2016-08-15
Excellent App
Keep Innovating!
How about some 21st Century Medicine, Genetics Based that gives we BCBS Members Better Outcomes and Automatically REDUCES BCBS COSTS :0)
2016-08-15
Very Friendly and Easy
Thanks for adding TouchID! Makes it very easy to access my account. I also like being able to access my spending account. Great updates!
2016-08-08
Please fix
This app won't even open? It worked great before the last update. Can you please fix this app?