Name: WorkJam
Rating: 4.6 (17436 reviews)

Updating

WorkJam

WorkJam Inc.

Released: 2015-09-04

Free 0%

Version 2025.2.12

Free 0%

Version 2025.2.12

Released: 2015-09-04

iPhone Screenshots

iPad Screenshots

Description

WorkJam makes your work life better by making it easier to connect with your employer and to easily manage when, and where you work.

WorkJam makes it simple to access your work schedule, manage shift trades and communicate with your managers and co-workers.

- Receive work schedules from your employer based on your availability

- Real-time shift trading with co-workers

- Pick up additional shifts

- Communicate with your team with in-app messaging

- Receive recognition through badges and performance tracking

- Instantly access information across mobile and web-accessible devices

To use this app, you must work for an employer that is signed up with WorkJam.

What's New in Version 2025.2.12

Thanks for using WorkJam! To make our app better for you, we bring updates to the App Store regularly. This hot fix contains bug fixes and performance improvements.

Seller

Name

WorkJam Inc.

URL

http://www.workjam.com/

Information

Developer

WorkJam Inc.

Version

2025.2.12

Size

86.7 MB

Game Center

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 15.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16Plus, iPhone 16Pro, iPhone 16ProMax, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad MiniA17Pro, iPad MiniA17ProCellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Arabic, Bengali, Bulgarian, Burmese, Chinese, Czech, Danish, Dutch, Estonian, French, German, Greek, Gujarati, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese

App Store: Customer Ratings

Ratings & Reviews

4.6 of 5 (17,436 Ratings)

App Store: Customer Reviews

2025-02-13

Update is trash

Ever since the app updated on 2/11 I haven’t been able to access the app. Not even Tech support can help. I have the updated version of iOS n neither Apple, My Employer’s IT or HR can fix it and workjam does not have anyone to talk to for support. I’ve called left messages and sent them several emails and no response. It’s a shame because this is an app employers use for work.

2025-02-12

Punch clock not working

Since the update, the Punch Clock option is not working.

2025-02-07

Consider Suicide

Logs you out halfway through checking your schedule and demands septuple verification through esoteric means. The developers do not deserve rights and should not be regarded as human beings.

2025-02-04

Easy to use

This app is super helpful when it comes to work , I get notifications when my schedule is updated. It’s very easy to navigate and use, especially when you don’t have the numbers of people you work with you can message them on the app without having to get any of there personal information such as their numbers and all that. I love that you’re not able to delete messages on the app , and you can always keep conversations as a precautionary measure ! Great app.

2025-02-04

Eh…

It does what it’s intended but there are definitely more better apps out there. The only notification that’s actually pushed is the email reminder of your shift, when your shift starts, and how long it’s been when you don’t punch out on time. Every other notification isn’t pushed (which is infuriating when I heavily rely on messages) It runs slow at times and it can randomly log you out.

2025-01-28

Non-working

Since the last update 2 days ago, I have been locked out of this app, which I heavily rely on for work purposes. Now I have to go through my work administrator to get back on my account. Unacceptable!

2025-01-26

Aggravating

Use to use work jam all the time. Now it wants me to update but won’t let me. Why can’t they just leave it like it was?

2025-01-17

Need Codes

The codes do not come in for you to fully log into app and really does not communicate with company system in real time. Not an app for today’s time.

2025-01-16

Stopped working, no solutions anywhere

I’ve had this app since Feb 2024. It stopped working dec 2024. When I enter my information it opens a browser to sign in through my company and tells me there’s an error and I can’t sign in at all. Had to revert to clocking in in person. As well as all other conveniences are gone such as knowing my schedule 24/7 and of any changes that might occur to my schedule. I’ve tried many different ways to fix the problem and nothing works. :/ 0/10

2025-01-16

Most reviews are asking for the same thing.

A faster, more reliable app is needed and Workjam is the last app in my Productivity apps that still doesn't have a dark mode icon, time to actually update your app.

2025-01-13

Problems logging in

I’ve been having problems logging in into my workjam account ever since I downloaded it, it wouldn’t logged in when I created my first password and I had call to Have my password reset and it would work on the reset password ! That I was provided but when it came time to change my password to a custom one it wouldn’t login and so I had to reset the password again and I’ve been doing this for a long time! And I’m having issues logging in again, even though I reset my password I tried emailing the company and I got nothing back. I am really upset and I’m not sure what the company do for me !😒😒😠

2025-01-10

JCP 1953 Fl

En mi tienda Westland Mall Hialeah (1953) Fl 33012 se trabaja fuerte para lograr las metas propuestas,… es un placer trabajar en JCP..!

2025-01-09

Redundancy at its finest

Firstly why is it mandatory for workers to login to this app every day? Makes no sense when we have people works. Sure we can check schedules here but why does it matter since schedules can change last minute.

Secondly why does the app require such a roundabout way to login? Why not function in the same way as other apps instead of having to open the default phone browser? It can create complications.

Thirdly. Every month it seems that the app wants you to change passwords which is a massive nuisance if you already have other passwords to deal with. I’ve lost my password for this and since it’s tied up to the password in peopleworks back at my job I don’t have access to my schedule anymore.

Furthermore, why does the help icon on the app not work? Why are you forced to call the help desk when doing a password recovery is so easy on things like Gmail, Yahoo, Instagram, etc. why was this app made? What was wrong with checking things at work instead of forcing workers to download a bloated app that serves no purpose other than being an interface for information that requires the phone’s web browser to even access?

Lastly, why is the phone number to reset a password not included in the app and instead I have to go to my work location to get said number to even make the call on a day I am not at work?

Honestly this app is a waste of money on Ross’ part.

2025-01-09

Decent, yet annoying

Poor app. Imagine having a bug where it schedules you more than 1 shift, but in reality you only have 1 shift. This bug makes it hard to pick up shifts because the system still accumulates those “ghost” shifts.

2025-01-06

Workjam

This app is stupid. I can never check my DCR for the day. Everything else works but when I try the partner hours tab it always lets me log in and then the system doesn’t work or I get an error code. It’s quite annoying considering I’d like to see the schedule as a supervisor.

2025-01-01

I want the old app back

I WANT THE OLD APP BACK HOW DO I GET THAT BACK MAN?! THE GREEN APP WHERE I CAN OFFER MY SHIFT UP

2024-12-11

Useless

This app doesn’t tell me anything about my schedule or open shifts and it won’t clear out notifications. Seems the only purpose is to advertise to its employees because that’s the only feature that works. The “channels” tab needs to be deleted. I don’t even have access to two of the five categories. This app was poorly written lol

2024-12-10

Schedule

I wanna when they are gonna fix the schedule part. Starbucks uses this one but the schedule has n been updated yet idk if still has issues.

2024-12-06

Associate

I love WorkJam!!

Thank you ❤️

2024-12-06

1149

I enjoy using the app because I can easily see my schedule and make sure everything is correct and I also enjoy all of the new features you guys have been adding. It’s really cool.

2024-12-06

Basic but could be much better

Started a new job that utilizes WorkJam and it gets the basics done. No option in the app to provide feedback or report bugs. When scrolling through my schedule there appears to be no way to get back to today other than scrolling back. We utilize the messages function a lot but no way to attach more than one image to a posting. App works on iPad but appears to be just a blown up version of the iPhone app rather than taking advantage of the size of the screen to offer a better UI.

2024-12-03

WorkJam issues

My biggest problems with this app is that even when the stay logged in function is toggled on it still makes me log in with all of my information every time, as well as the confusing nature of trying to input my availability.

2024-11-30

WorkJam

WorkJam is an excellent platform that organizes employees time & attendance while also providing us with a space where we can train, interact & become educated on the latest developments within the company. I’m new to WJ & I like it! 🤗

2024-11-30

Apple charged me to download???

I downloaded workjam for my job because our other systems are down and it had me put in payment information with no other context or an amount to be charged. Then Apple charged my account for 14.97?? Why am I supposed to pay for an app to view my work schedule and why wouldn’t they tell me how much it cost???

2024-11-30

App is horrible

This app is absolutely the worst when trying to scroll through your schedule it starts to glitch out and randomly speeds through everything and somehow I got into another year and the app will also constantly crash every single time I try to scroll though my schedule the app will crash consistently every single time this needs to be fixed this is absolutely terrible

2024-11-29

love this app!!

nice buttons!!!!!!!!!! ♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️ lolol

2024-11-26

incredibly unreliable.

dont offer express pay as a “way for employees to access funds almost immediately after ending their shift” when there are frequent bugs. it is not reliable. it has put me in bad financial situations more than once because i was counting on income i was told i had access too.

the company makes it money the SAME DAY i work, but i cant? what a joke.

do better. this is literally false advertising on your end.

2024-11-23

The worst

Looks terrible. Works even worse. Overall a humongous downgrade from what my company used to use.

2024-11-21

Whats the Phone to contact customer service ?

Can’t use my Workjam and I don’t remember password for the tjx Workjam

2024-11-14

No response from app team

Several months back after several years of using this app and being frustrated with it, I left a bad review and I got a response to my surprise indicating that I could email a team at an email address and have them work through my issues and so far, it’s been a couple months and I’ve gotten no responses and I still can hardly ever clock in and out on an app that supposedly has a time clock function on it sothat’s really annoying and this is a bad app

2024-11-14

Almost Awesome

I wish WorkJam supported Time Sensitive notifications for Direct Messages & syncing schedules to Apple Calendar

2024-11-12

Recent update not working on iPhone SE

Issue has been corrected with recent up on 11/11. Thanks for responding !!

Unable to log in after update. No issues prior to update.

2024-11-12

Bad

idk why they have more than 4stars. The app always log you out. At least once a week it’s down and can’t see my schedule or anything. It get stuck, and I constantly have to close and open again.

2024-10-27

Need more transparency

Don't just notify "you have an update", do show what were being changed.

Add a feature whereas people can see total hours being scheduled for the week.

2024-10-26

Bad

2024-10-24

Barely functional

This might be a “great” application for a manager to disseminate messages down the hierarchy, but wow is it bad for the employees. Irregardless of the strength of my cellular network, or Wi-Fi nothing ever loads. It is either perpetually “Temporarily Unavailable” or the app crashes the moment I tap on a single icon on the dashboard. Defeats the purpose of a workplace messenger if the barebones of the application are not functional. I’d erase the app immediately it was not required for work.

2024-10-11

Notifications need more details

It notifies me that my schedule has been changed but doesn’t give me any information about what was actually changed.

Also, it would be helpful if the app would sync my schedule with my phone calendar.

Response to Dev: Sorry for not providing better details. I have opened the app and searched my schedule for an indication of what has been changed. Due to the fact that I don’t have a set schedule, I have no idea what has been changed by looking at it. I need some kind of visual indicator of what was changed, like a color change in the time/date, or something like that.

2024-10-10

Needs work but will do

It’s really hard to change your availability in the app and when you do change it your new availability pops up all weird in your schedule.

2024-10-07

Sync schedule to calendar

We should be able to sync the schedule to your phone’s calendar to be able to get automatic alarms and updates for it.

2024-09-20

poor service

i have to verify myself everyday and it takes up to five minutes for it to recognize my code

2024-09-17

Keeps logging me off

If I say keep me logged in. I mean keep me logged in. I don’t want to have to wait for a code. The whole point is for it to have my info already in place. All I need to do is just enter.

2024-09-15

Need More Features

My workplace, TJMaxx, uses this app. It's excellent and everything but lacks some features. For example, the only thing I can do on the app is request time off and apply for open shifts. Things I can't do are shift swaps and changing my availability. Having those features in the app would be great. I wouldn't say I like having limited access to things. I'd appreciate it if those could be added, as well as a messaging section to communicate with managers. That way, I don't have to call the store every time.

2024-09-13

Not compatible now no service

Now that the new version has come out it’s forcing me to download and I have no space on my cell phone and I can’t download it because I can’t even fit the newest version of Apple operating system on my phone. Therefore it’s useless because I now can’t update my app and I can no longer use it

2024-09-13

All the passwords reset and such are a pain.

This app is far from user friendly. I’m tired of struggling just to see my work schedule.

2024-09-10

The app does not work

I reach out to costumer services via there website bc when I tried doing thru the app it says page not found. Still haven’t heard back from them. I have not been able to log onto the WorkJam app for over a month. A LOT of my coworkers have the same problem!! It is very frustrating not being able to check schedules etc. I hope they fix it but for now it’s a no from me 😂

2024-09-05

App

It’s work nice 😉

2024-08-30

Don’t use!

This app kicks you out then stops letting you use autofill to log in it kicks you out like three times a day. Now I am home trying to check my schedule for work and I can’t it kicked me out and autofill doesn’t work with the last update now I don’t know when I am suppose to be at work and my job is not open right now so I can’t call to see what my schedule it

THIS APP IS COMPLETELY UNRELIABLE DO NOT USE!!!!! DO NOT TRUST!!!

If your company starts using this app write your schedule down on paper!

They forced 2fa is annoying a Thor in my side especially when you have to log into the app three times a day! The pull down for the month vide does not lock into the month your own and it scrolls past the month your currently in and no indicator as to what today is the app doesn’t highlight today! 🤦🏻‍♂️ the app does not synch with your phones calendar so you get booted out can’t see your schedule! Several of my co workers have been locked out of the app also I can’t set an alert for a time that works for me and it doesn’t synchronize with my phones calendar so I can’t set that one either. The app doesn’t give you a total of your scheduled hours sooo many things lacking in this app! I would not remind this to anyone! Just stick to the old pen and paper the headache this app provides is not worth it! Do not use I don’t recommend!

2024-08-29

Reseña

Me gusta la aplicación solo q no e podido leer msj ni como entrar para ver mis turnos de trabajo en mi tienda

2024-08-19

Ok but….

For some reason a notification is always there. I’ve clicked on it as if I viewed it so that it would disappear but each time I go to look at my schedule it shows I have a new notification. I’m thinking it’s the same notification that just won’t disappear

2024-08-18

Update Broke Messaging

After the most recent update, we are unable to add or remove people from chats, even as a moderator.

2024-08-17

Would love feature updates

I use WorkJam on a daily basis to follow my schedule for work, check my time card, and trade shifts. I would love if this app came out with features relevant to new iOS features. For example, I would love to see quick actions enabled by hard pressing the app icon on the Home Screen. This would enable faster interactions with the app!

2024-05-28

Absolutely terrible app

This is quite possibly the worst app in existence. It is glitchy as heck and constantly logs you out and then makes it difficult to log back in. Now, it’s telling me that my password has expired but whenever I click the link to change my password, it doesn’t take me to the page. It just says that it’s loading and then crashes. THEN to make matters worse, the supposed customer support link IS BROKEN. The fact that incompetent app os required for something as important as work schedules is a travesty. It could careless about inconveniencing the people who actually need it because it doesn’t have any real customer support. Its happy to let its users be left with no way of checking their work schedules, something extremely important. I hate that my company uses this app and I wish that it would go out of business. Absolute rubbish.

2024-05-21

Not working properly

The company I work for just started using this app a few months ago. Everything was great until recently. About half of the associates including myself are not seeing their schedule all of a sudden. We get notifications and messages, but the schedule is not posting to the app. I have searched all over for access to report the problem, but have had no luck. We have tried to see if the app needed to be updated and have even uninstalled and reinstalled it. Can you help with this?

2024-03-12

Mostly good. Could use some improvements.

Would like to be able to export work schedules to a calendar and really, really would like to have notifications be more specific. A general “update to your schedule” means scrolling through all my upcoming work dates to figure out where the change is. Tapping on the notification should either take me to the specific change or it should say there’s been an update to your schedule on [date].

2024-01-30

Need to add options.

The app is ok, but my complaint is the following: 1. Employees should have access to view DMT videos and view videos under the “channel” page during non-work hours as it is difficult for us to watch the videos while assisting with guests and/or task assignments. 2. This app should have an “autoplay” option added because we have to stop what we’re working on to play the next video. 3. The app should have the option of sending private messages to staff. Thank you…

To the rep that replied to this review:

I’m informing you that no changes were made to WorkJam as far as employees to watch training videos during non-working hours, nor do we have option for autoplay with the company I’m employed at.

2024-01-19

Great app with some issues

First and foremost, it’s great that we don’t have to sign into our associate kiosk to view our schedules or anything like that, and we at least get to see who is also working that day, even if it’s not showing specific times. However, with express pay, it’s not express. When offering a way to take a portion of your paycheck prior to payday, we should be able to take it THAT DAY. Not 2-3 business days later. I wish we could have it deposited into our bank accounts we use for work, not having to use a different bank account that Plaid registers as a bank. Also, it would be cool if we were allowed to deposit more than once per week, just in case something happens? Lastly, occasionally, even though it specifically shows the hours that I worked, it’ll show I didn’t work ANY, meaning I have no money in express pay. With how times are, I have to essentially use express pay to pay myself weekly instead of waiting biweekly for my paycheck. Just some suggestions that could be fixed.

2023-12-02

It’s functional, but lacking good usability.

Workjam is overall fine, but basic. Every feature feels like it was only 75% thought out — there’s no way to customize notifications, and there can be tons of notifications for things like shift swaps or new shifts posted. My biggest complaint is that clicking the notification doesn’t give any specific information. It’d be much better if clicking the notification took you to the newly posted shift/swap. The filtering of what shifts each employee can see or what needs manager approval also is very hit and miss, but that might be on my employer for not configuring it correctly— but workjam should give you an option to see everything even if you’re not “eligible”.

2023-11-11

Poorly Designed App

My employer decided to outsource their human resource management to this platform so I’ve been using this for a few years…

Ultimately, after years of promises of improvements I’ve ultimately decided to permanently purge this app from my systems and use the web version instead. Certainly, the web version is far from perfect as it’s plagued with layout issues on mobile platforms but at the very least it works.

User sessions are not retained irrespective of the “Stay Signed In” option. This impacts both the iOS app and web app.

Thankfully I rarely have to use the Workjam platform as UKG supports calendar integration but I dread the occasional use of the Workjam platform.

As a app, WorkJam feels very similar to how Electron apps perform on desktop platforms. A web UI wrapper resulting in poor performance and responsiveness. Why Swift UI wasn’t used is beyond me considering native views exist within Swift without the performance impacts that WorkJam’s current implementation is plagued with.

Ultimately, unless there is a rewrite of this app that fundamentally changes usability for the better I will not be reinstalling this app on any of my devices.

2023-11-08

Most of the reviews are old

The company I work for just just started using WorkJam to trade shifts, see schedules, and see updates with other things relating to our job. It’s a good app, it runs smoothly, and doesn’t always require log in like I would if I had to use safari to go to a webpage. But this app seems to be working as it’s suppose to. One thing I would like to change is to be able to see what times other associates work at. I accidentally click on associates thinking it will show up their times but it only starts a chat with them and I don’t want a chat with them just to see the times they are going to be there that day.

2023-09-17

Difficult!!

Terrible. Yea it’s nice to see ur schedule on ur phone (when it works). They make you change your password ALL THE TIME! Eventually if u forget to write it down or whatever; you forget the password then you have to go to your employer and have them reset it for you. It’s insanity, it’s easier to log into my bank account than the view my schedule. I couldn’t imagine if I was a person that didn’t have a clue of technology, this app makes me so freakin frustrated I want to through my phone across the room.

2023-05-02

Review

The store managers, assistant managers, and key holders. I work with are nice, polite, and respect all the employees. The employees work together as a team and are always cleaning up to make sure our store looks amazingly clean. Customer tell me at te register that we do a good job keeping the store clean, and they drive from other surrounding area to shop at our Marshall’s. And that our customer service is very good. I tell them Thank you and that we work together to try to keep it clean for them.😍

2023-04-14

Speeds Increased but Missing Something

A recent update came out and speeds have increased dramatically. The app is much better to use now.

Something I wish they would add is an import to calendar button. For example, my school’s assignment website has the ability to subscribe to a calendar that updates anytime a professor adds an assignment. I would like to be able to subscribe to my schedule and have it update anytime a day is added.

2023-02-16

Slooowww and no calendar export

My place of work shifted to WorkJam about a year and a half ago, almost two years ago. It can take literally minutes to load the schedule, haven’t ever had it take less than 20 seconds. Also we used to have a way to download the shift data to a calendar with our old system (super helpful to download to a shared calendar with family) this feature has been requested since we moved over and hasn’t been implemented. Not a great app, would not recommend - especially when there are so many other options available out there to employers for less money, more features and the data will load in a couple of seconds.

Also have no idea what is meant by “feature enhancements” in the update notes.. this app hasn’t improved in the two years I’ve been using it.

2023-01-24

Incredibly Slow and Annoying to Use

I genuinely hate that the company I work for switched almost completely to using this app. Because they removed the scheduled from our company website, I can only check my schedule on WorkJam and it takes forever to load. It takes around one full minute to load my next shift, which has to load before I can even check the entire week. It has the potential to be great if they would put the work in to fix the app. From the reviews, the developers only seem to respond to positive reviews. A lot of the five star reviews seem fake or are of topic. However, all of the critical reviews mention the same problems over and over again. I’m literally BEGGING for the responsiveness of the app to be fixed.

2023-01-23

Horrible

I genuinely do not understand how this app has such good ratings, because it’s the worst scheduling app I’ve ever had to use. Half the time, if there are schedule changes, they do not post leave team members confused about their scheduled times. It takes forever to load your schedule to see when you even work, and some times it won’t even load. I’ve resorted to writing down my scheduled shifts into my notes app from the posted paper copies at work because this app is such a head ache. WorkJam needs some serious updates….. 0/10 do not recommend.

2022-12-30

S-Lowwwww

I work at one of the best tech companies and we use this app. It’s terribly slow (20 seconds to load available open shifts for the week). And this app still doesn’t support loading your work schedule to iOS calendar!!! It also send notifications randomly 2 am or so. Also it slow loads messages but my notifications get them instantly but when I want to read the full message I’ll go do my laundry come back to this and it will finally load. Coming devs fix this on going issue!!

2022-12-14

Not Impressed

Every review about the slow loading speeds, limited features, and pointless improvements are accurate. If you are an employer looking for a new resource for your team. Move along to the next option.

The idea is great. One place for work schedule and seeing times. And when it works, it’s okay. However, the execution is poor. There are times that it takes me 5 min just to get the app to load the data, even with a known good network and phone, this is the slowest app on my phone and it’s frustrating. Each coworker I have, had the same experience. I’ve spoken to my management team and they agree that moving to this app was a mistake.

There is also no way to merge the calendar of my work on WorkJam and slide the work times over to my iOS calendar application, so I cannot share my schedule with my wife without manually typing every date and time. The schedule is also off at times. I will check at 2 am and the schedule for yesterday is still showing and not the new current day, this has caused me to be late to work. Likewise, if it won’t connect with the server and log in, which is often, then I cannot get my schedule. This means that I don’t know when I go to work, and I have to guess. Essentially making the app pointless.

2022-11-27

MOST USELESS APP

Seriously useless app. It never works. Will log you out ALL THE TIME, takes forever to load so you’ll be late in clocking in/out, features offered never load, and overall is just a terrible application. Don’t offer a mobile app if the app is continuously failing! The so-called “updates” on this app do NOT do anything. Don’t understand how this app has such a high rating (probably bought ratings) as this app literally does not work. Just take this off the App Store and reupload once you’re sure this app won’t continue to fail its users.

2022-11-16

HORRID

This app is terrible, from the beginning I’ve always had issues but I swear the app has gotten worse. It’s led to me not showing up to work because my shift didn’t load and it’s happened to numerous coworkers. The app is painfully slow to load and navigate anywhere. What’s probably the most frustrating thing for me is that you can’t sync your schedule to your calendar. My previous scheduling app had this and I loved it. Truthfully I can’t believe my company, as large as it is, uses this for their employees. I know every one of my coworkers agree.

Fix your app before employees start boycotting it and forcing companies to find new options.

2022-11-15

I’m literally begging you

PLEASE fix the loading issues. We have SO many problems with our associates clocking in on time or even clocking in AT ALL because this app takes literal MINUTES to load just the landing page. I have an associate who hasn’t been able to clock in for years because she uses the google version, and the last time she tried to reinstall the app she couldn’t use it for months. This is such an absolute headache. I’m a manager for a giant corporation and the bugs are so massive and consistent I’m hoping we switch to a different provider but for now, PLEASE MAKE THIS APP FUNCTIONAL!!!

2022-11-12

Terrible

The update did not fix any bugs or add new features. I can’t see my schedule. I have to look at my entire store’s daily schedule and find myself on the list each day. The jump to dates calendar function is no longer working to I have to keep sliding to different days which takes forever because this app doesn’t load. I can’t clock in or out because I keep getting an error that I’m out of range when I’m standing in my store. This app is trash. I wish my company would find something else.

2022-11-07

Employers use this app to sabotage you.

Its great to have an easy way to punch in or out on your phone. However, this apps utility and optimization is absolutely pitiful.

For starters, this app takes an insane amount of time to load, and that is no exaggeration. And my job has a policy now where you can punch in only *one minute* before your shift. That’s it, only a minute. So when I go to open the app, I’m almost always late, because it’s takes so long to load, nearly 30 seconds. That’s not even counting the time it takes to actually COMPLETE that punch too. So I’ve now resorted to opening the app upwards of 10 minutes before my shift so I won’t have to deal with this tomfoolery.

Sometimes as well, it just signs me out for no reason. Then there’s other times where it just won’t let me punch in due to some error or a bug or whatever the case may be.

I mean, how do you make an app this bad? The concept should be simple. I punch in, I punch out. Don’t even get me started on applying for time off or changing your schedule. Nothing in this app works consistently.

Why would an employer want to use this for their employees? All of my coworkers deal with these issues. The one pro gets far outweighed by the sea of cons.

2022-11-05

Was terrible to start and has only gotten worse

The app was already unuseably slow and lacked basic features, but in the past couple of weeks, it will now consistently sign me out and then time out every single time I try to sign back in, meaning I literally can’t use it for several days at a time despite all my credentials being correct. Furthermore, functionality that used to work, such as muted channels, have stopped working for no apparent reason.

We get updates every few weeks saying the app has been improved, but it’s literally only gotten worse. An absolute embarrassment for both the company that makes this and any corporation that made the bone-headed decision to adopt Workjam as their official app. Using this app is the worst part of my job by a long mile.

2022-11-05

The most frustrating thing ever

I rely on this app for many things including knowing my schedule and swapping/ picking up shifts. This app takes FOREVER to load anything ever at all and is constantly logging me out even though i have the stay logged in option on. Afterwards it takes about 200 different tries to actually get in. Don't even get me started on trying to swap or give someone a shift. I never works and I end up having to contact my job anyways. This app is a complete headache and if I didn’t have to use it I would avoid it completely.

2022-11-04

Slow and missing key features

I use this as part of my job. Only way to get my schedule outside of the store. While it feels clunky and slow, my biggest pet peeve is I can’t export my schedule. I used to put my schedule into iCal, but it does not have the option to do so. Frustrating since I have to share my work schedule with my wife. I can’t give her my login for obvious reasons, so I have to manually add events into the calendar…. Frustrating! Ugh

2022-11-03

Loading times out of this world.

11 “major” updates in 2022 and this app still cannot perform basic tasks in a timely manner. The latest version at the time of writing takes a full 15 seconds to show anything other than a loading icon. Another full 15 seconds to few something as basic and essential as a schedule. This is the main function of this app and it struggles to be displayed.

What’s most frustrating is that this feedback isn’t new. Reviews from a year ago have developer responses blaming the users network. Yet of the 80 coworkers and myself that use this app, it works the same for all of us: slowly.

It’s on you WorkJam. Fix your app. It’s long overdue.

2022-11-03

The worst app I’ve ever used

I have debated writing this review for weeks in hopes that something would get better with this app. I’ve used this app for years through my retail job and as my job adds additional aspects of our work to be completed through WorkJam, this app leaves me frustrated and with my time wasted repeatedly. I haven’t even been able to see my work schedule for months because there is a “bad gateway” or it times out while loading. There is no excuse for having to spend THIRTY minutes trying to see my schedule for it to never load. This is not a one-off experience; this is every time I use the app. I can’t express the unproductive nature of this app and would not recommend it to anybody.

2022-10-25

Where are these updates mentioned in reviews a year ago??

The convenience to have schedules, messaging and shift swaps, etc available all in an app vs logging into a webpage with two factor (for work) is all very nice. However, the app loads incredibly slow (which I see hasn’t improved per a review last year). Whether you are on work Wi-Fi, home high-speed Wi-Fi, Lte, 5G or 5G UW. It is all very delayed. The shift swap feature is roll of the nice whether or not it works. And unfortunately several co-workers have experienced their schedule not being accurate. Resulting in showing up when not scheduled or not showing up at all because the app shows no shift on their schedule when in fact they are supposed to be at work. It would be even better if there was an option to sync shifts directly from the app to your local phone calendar (another thing I see from a year ago that hasn’t happened). Overall not happy with the user experience or app support.

2022-10-20

Just stopped working

I’ve been using this for my job and while it was slow, it works for the most part. Until last week when it wouldn’t even let me login, it was just buffering for a full day no matter what I did and then the day after that it loaded but it won’t even let me login. It just takes me straight to an error page and it’s been like that all week and I had check my schedule or messages from my work It’s absolutely unacceptable and I don’t know what to do. I’ve tried uninstalling and reinstalling it and nothing works. I just need it to do the most basic of its functions I’m desperate atp

2022-08-09

Not sure why this has as many stars as it does

I don’t even know where to start. Any time I get a message saying I have a update to my schedule I don’t even see one and it’s always really slow, there’s so many minor details that are messed up and are annoying, it signs you out once a week, and It wanted to change my password but where I put my old password at it says password already taken and so I thought maybe it just says that right there and I tried to change my pass again and make it more complex and it still said that in the area where my current password goes so I will be going in my work and asking my manager about that and at the moment I can’t see my shifts. It’s like developers don’t ever go on this app and haven’t for a long time.

2022-07-25

Please please allow downloads to calendar

The app works fine and it’s easy to see my schedule but my work just switched from a system where we could download the week’s schedule with one button and I loved that. If the app every doesn’t work or I don’t have service I want my schedule on my phone. I also share my calendar with my spouse. As it is now I have to manually enter every day which is slow and frustrating.

2022-07-24

Bad at every turn

Where to start? I have to use this app for my retail job and I dread opening it every time I need it. The app is slow to load. The messages section has a hard time loading attachments. I often have to force quit the app and reopen it multiple times before a new message even appears and will load properly. Time card editing is hellish as well. On my current time card it keeps trying to record three clock outs instead of the obvious in/out/in/out pattern that a series of four punches should show. Every time I try to edit a time card it has to load and will scroll back to the top between each change. The only reliable part of the app is the ability to see a schedule. Absolutely every other feature is borderline unusable. If you are considering forcing this app on your employees: don’t.

2022-06-28

Good, but slow and not as intuitive.

Despite having a very good stable 5G+ signal, it still takes a very long time to load. Sometimes I miss a punch in by a minute or so and lose than minute on my time sheet. Also wish there was a way to punch in/out from the home screen itself. Also if there was a way to display in detail my next shift. Where it’s at, the times including lunch breaks, the date, etc. Just go in depth at a glance. And why is there no way to delete a message thread? I have a whole bunch I have accidentally started by accidentally clicking names that’s all empty.

2022-05-23

Annoying and outdated.

I have zero idea how this has 4+ stars. The navigation to horrendous especially the message system and a thousand other things but the worst part for me is YOU CANT EXPORT TO YOUR CALENDAR. The developers obviously don’t use this app themselves because that’s the number one QoL setting any scheduling app should have. But that’s not even the worst of it, I finally decided to try to do it myself but they go out of their way to prevent you from adding it to your calendar yourself. The moment the app loses “focus” (like opening Siri, the app switcher, running a shortcut, tapping a notification even just to respond to a message from the notification etc) it has a privacy shield or something and it blocks all content and only shows a blue screen with the logo until you ONLY have WorkJam open and being used. No it’s not my employer asking for the feature because if I go onto my hr website I can export to my calendar there.

Not having a basic feature? Fine you’re lazy or have your priorities mess up, whatever. But going out of your way to prevent you from keeping your schedule on your calendar is just evil.

Oh and every other comment about how horrible the interaction with the app is true too. I hate using it and could rant about that for hours too but the calendar is what really pushed me over the edge. .

2022-05-18

Notifications

Would be better if this app had watch and iPhone notifications for if parts of a shift change segments. I work somewhere where we have multiple segments connected to roles, and having the notifications for change of segments/functions helps our whole store and general employees.

2022-05-06

More than a little disappointed

As an employee of a company that uses this app. I have to say that I currently cannot sign in to check my schedule. It only will notify me of upcoming shifts sometimes. Constantly logs me out of the system requiring me to log back. Most of all the app seems to be at a standstill. I’ve been trying to log in with no luck for 30 min and all other apps on my device are working just fine with connection to internet. Point is that it’s inconsistent and unreliable to keep track of my work info because it logs me out and refuses to allow me to log back in.

2022-03-15

Unable to use

Trying to use this app has been very frustrating. Initially I was able to see my schedule and other information needed for my work. I used the stay logged in feature and unfortunately one day could only see a blank screen. I logged out and tried to log back in with no success. Now I get an error message that states the data couldn’t be read because it’s missing. Also, more times than not, it doesn’t give the option to put in a password. I hope you can correct this issue! I would really like to see my schedule. Thank you for your attention to this matter!

2021-12-10

Buggy

Main functional issues are: Persistent notifications for surveys that won’t go away after completed; and most critically my notifications are not arriving correctly, mainly notifying me on the wrong day for upcoming shifts. Consistently wrong, saying I have a shift coming up today when it’s coming tomorrow. Tried setting to hours before or one day and getting erratic results no matter the choices. Just full of nonsense so far… I’ve tried logging out, I’ve reinstalled, and then I also see no available update.

2021-11-13

Occasionally glitches, but still good app

My work uses WorkJam as it’s only way to schedule and get in contact with coworkers. (besides having personal contacts) WorkJam has worked pretty well for me, except on my phone once in a while it will randomly log me out and not let me log back in. It says that some data is missing, which doesn’t make sense because I put in all the correct information and it works perfectly fine after a few days. This is really annoying, especially when I need to see when I work the next day. Like I said, besides this occasional glitch it is a great app.

2021-09-09

Calendar Sync?

This App is useful but I’d love to receive and email/text notification. I’d love to see if I could receive an automatic sync with my maps to tell me my route to work. I’d love to see it sync with the calendar in order to have it on my calendar app.

It would also be useful to customize the app face a little more than dark/light mode. Tbh I’d like to be able to put custom backgrounds in the app interface and custom tones for the shift alert. I don’t want work to sound so regal and corporate. I

2021-07-04

No

This app is the bane of my existence at work. It’s buggy, never loads correctly (don’t even get me started trying to navigate it on a desktop). I have quite literally never had so many issues with an app, and one that my job makes us have. It doesn’t communicate with our main scheduling system correctly so shifts are wrong often, you cannot approve your time card from the app, and you cannot request days off. The “task” feature is a nightmare and tedious for no reason. In theory having my schedule on my phone is great, but what is the point when I have to delete the app/reinstall it, reset all settings at least once a week and it still won’t work.

2020-12-24

Mediocre but Could Be Better

I have to use this app for my retail job and it’s honestly so frustrating to use a lot of the time because it’s super slow, nothing loads quickly, and half the time when I get a notification that something has changed on my schedule, I never actually see a change on the app and so I have to rely on calling my store to know my actual hours or wait until I have a shift to see the paper schedule. And don’t even get me started on time card approvals because it doesn’t actually work in the app so at the end of the pay period, I have to approve the time card in a different way because WorkJam’s doesn’t work correctly.

WorkJam

iPhone Screenshots

iPad Screenshots

Description

What's New in Version 2025.2.12

Seller

Name

URL

Information

Developer

Categories

Version

Size

Game Center

VPP Device Licensing

Rating

Compatibility

Devices

Languages

App Store: Customer Ratings

Ratings & Reviews

Update is trash

Punch clock not working

Consider Suicide

Easy to use

Eh…

Non-working

Aggravating

Need Codes

Stopped working, no solutions anywhere

Most reviews are asking for the same thing.

Problems logging in

JCP 1953 Fl

Redundancy at its finest

Decent, yet annoying

Workjam

I want the old app back

Useless

Schedule

Associate

1149

Basic but could be much better

WorkJam issues

WorkJam

Apple charged me to download???

App is horrible

love this app!!

incredibly unreliable.

The worst

Whats the Phone to contact customer service ?

No response from app team

Almost Awesome

Recent update not working on iPhone SE

Bad

Need more transparency

Bad

Barely functional

Notifications need more details

Needs work but will do

Sync schedule to calendar

poor service

Keeps logging me off

Need More Features

Not compatible now no service

All the passwords reset and such are a pain.

The app does not work

App

Don’t use!

Reseña

Ok but….

Update Broke Messaging

Would love feature updates

Absolutely terrible app

Not working properly

Mostly good. Could use some improvements.

Need to add options.

Great app with some issues

It’s functional, but lacking good usability.

Poorly Designed App

Most of the reviews are old